1,241 Performance Testing jobs in the Philippines

ensures a project's products or services meet specific quality standards by overseeing processes, managing documentation, conducting inspections, and resolving issues to prevent defects and guarantee client satisfaction

Qualifications

• Prefer HS graduate
• Willing on shifting and overtime if needed
• Preferably with experience as QA
• Can start ASAP
• Can lift materials if needed

Job Type: Full-time

Pay: Php540.00 per day

Benefits:

• Health insurance

Work Location: In person

Qualifications:

• At least
  2nd year completed in college
  or a College Graduate
• Minimum of
  2+ years of experience as a QA Analyst
  in a BPO setup (retail domain preferred, but open to any domain)
• Excellent communication and analytical skills

Key Responsibilities:

• Evaluate and assess customer interactions to ensure compliance with quality standards
• Provide feedback and coaching to agents for continuous improvement
• Identify process gaps and recommend solutions to enhance customer experience
• Collaborate with operations and training teams to drive performance improvements

Perks and Benefits:

• 20% Night differential and performance bonuses
• Competitive salary and performance incentives
• Paid training and continuous development opportunities
• Career growth opportunities
• Supportive team culture
• Full Access to Workplace Amenities

FRS Construction is looking for a detail-oriented and experienced QA/QC Engineer to join our team. The successful candidate will be responsible for implementing and managing quality assurance and quality control procedures on our construction projects. You will ensure all work complies with company standards, project specifications, and relevant regulatory requirements.

• Implement the project's Quality Assurance and Quality Control (QA/QC) plan.
• Monitor construction activities to ensure compliance with approved drawings, materials, and standards.
• Conduct inspections of materials, workmanship, and completed work.
• Prepare and maintain QA/QC documentation such as Inspection and Test Plans (ITPs), checklists, and method statements.
• Issue non-conformance reports (NCRs) and monitor corrective and preventive actions.
• Coordinate with project managers, site engineers, subcontractors, and third-party inspectors.
• Assist in internal and external audits.
• Ensure proper documentation and records for project handover.

• Bachelor's Degree in Civil Engineering or a related field.
• Minimum 1– y2ears of experience in a QA/QC role within the construction industry.
• Knowledge of construction standards, codes, and quality systems
• Strong attention to detail and problem-solving skills.
• Good communication and documentation abilities.
• Proficient in Microsoft Office and QA/QC documentation tools.
• Have background in doing Estimate and AutoCAD.
• Willing to relocate to different sites.

If you are a Registered Nurse and you are ready to be part of our growing team as a Quality Assurance, Palmeira Lando OPC is looking for you

Why Palmeira Lando OPC?

• We are a healthcare-focused company founded by people coming from the Healthcare Industry.
• We are a direct company and have our own dedicated Home Healthcare facility in the US.
• We offer competitive salary and foster a supportive work environment.

As a FULL TIME employee of Palmeira Lando OPC, you can expect:

• A salary starting from Php 25,000.00 depending on Home Health QA exp.
• HMO insurance on the 3rd month of employment
• Paid leaves upon regularization
• Free meal & unlimited coffee supply
• New Hire training: for 1-3 months

Others such as:

• Government Mandated Benefits,
• 13th month Salary
• Exciting company events both locally and abroad

Submit your application now and a recruiter will reach out to you WITHIN 24 BUSINESS HOURS or call/text us to connect with our recruiter to do your initial interview (Available Monday - Friday, 9:00 AM to 5:00 PM)

As a Quality Assurance, you will be responsible for the following:

• Review all OASIS assessments to ensure appropriateness, completeness and compliance with federal and state regulations and organized policy.
• Report escalations or problematic trends to the management noted during OASIS review.
• Promptness, effective team communication and adherence to Home Health Protocols
• Effective collaboration with the other departments involving the patients' care and treatment
• Any QA tasks provided by the manager

Requirements:

• Graduate of Bachelor of Science in Nursing
• Registered Nurse with active PRC License
• 6 months experience in the BPO industry is an advantage
• Knowledge in reading medical charts & Electronic Medical Record (EMR) is required.
• Experience in the clinical/hospital setting is a plus

Others:

• Excellent communication skills both oral & written
• Can work under pressure with minimal supervision
• Amenable to work on site with US schedule (PST/DST)
• Must be willing to work in a night shift schedule.

Equal Opportunity Employer:

Palmeira Lando OPC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, or other characteristics protected by law.

• To know more about Palmeira Lando OPC, visit our website: at `

Job Types: Full-time, Permanent

Pay: Php25, Php30,000.00 per month

Application Question(s):

• Are you amenable to work on-site, Ortigas (Pasig)/Taguig?
• What is your active phone number & email address?
• What's your expected salary?

Work Location: In person

Job Description

• Helps prepare monthly, weekly and daily reports on production matrix and presents status updates if necessary.

• Helps oversee production stages to uphold consistent quality standards and identify areas for improvement.

• Documents and maintains detailed quality control records and reports.

• Reviews all in line monitoring documents at the end of the shift if it's completed and signed, and file accordingly.

• Monitors documents and ensures all required signatures are obtained.

• Ensures compliance in alignment with the GMP, HACCP, ISO and other food safety standard.

• Conducts annual internal GMP training/seminar to QC and Production personnel and orient GMP protocol to a new hired employees.

• Participates in identifying and troubleshooting quality issues, verifying and maintaining the control and implementing of corrective and preventive action as well as providing recommendations for process improvements.

• Implements documentation related to food safety standard such as GMP, HACCP, ISO, etc.

• Quarterly conducts internal GMP or Food Safety audit.

• Requests third party calibration of all QA/QC laboratory and in-line equipment once a year.

• Maintains third party calibration up to date.

• Maintains implementation of standard process established by R&D.

• Helps the Assistant QA/QC Manager in regulatory compliance such as FDA and other QAQC activities.

• Helps in investigation and validation of customer complaint and assists the assistant QAQC Manager in special projects.

• Develops and revises Quality Manual Procedures such as GMP, SSOP, SOP, HACCP, Work Instruction etc., in preparation for certification.

• Performs other functions that maybe assigned by the Assistant QA/QC Manager or QA/QC Manager from time to time and as the need arises.

Requirements:

• Minimum 2-3 years of experience in quality assurance or quality control, preferably in food manufacturing

• Bachelor's degree in Food Technology, Chemistry, Microbiology, or any food related field

• Proficiency in quality management systems (ISO 9001, ISO 22000)

• Strong knowledge of statistical process control and data analysis

• Experience with quality testing equipment and laboratory procedures

• HACCP certification required

• GMP training certification preferred
• Internal auditor certification for ISO standards (desirable)

We are seeking a highly detail-oriented and proactive Quality Assurance (QA) Specialist to join our development team. The QA Specialist will ensure the delivery of high-quality and functional web and mobile applications by performing testing, identifying issues, and documenting resolutions. This role is essential in ensuring that software products are reliable, perform efficiently, and meet both functional and business requirements.

• Manual Testing: Conduct thorough manual testing of websites, mobile applications, and internal systems based on established functional requirements, ensuring high standards of quality.
• Test Case Management: Develop, maintain, and execute detailed test cases and test scenarios to validate new features and identify regression issues.
• Bug Reporting and Issue Tracking: Identify, report, and prioritize bugs or defects with clear and actionable information using tools like Lark or similar platforms. Maintain a clean and efficient bug tracking system.
• Collaboration with Development Teams: Work closely with developers, project managers, and other stakeholders to reproduce, clarify, and resolve issues effectively within the sprint cycle.
• Regression Testing: Perform regression testing after bug fixes or code changes to ensure no unintended consequences occur across the application.
• Quality Assurance and Process Improvement: Ensure applications meet quality standards and client specifications. Actively participate in the continuous improvement of QA processes, methodologies, and tools.
• Documentation & Reporting: Maintain comprehensive documentation of test results, providing detailed insights and regular updates to the QA Lead or team members on progress, blockers, and testing outcomes.
• Sprint Participation: Engage in sprint planning, sprint review meetings, and daily stand-ups to ensure smooth collaboration and alignment of QA activities with development goals.
• SDLC Alignment: Follow industry-standard SDLC practices while working closely with the development and delivery teams to ensure timely and reliable delivery of software products.

Minimum Qualifications

• Graduate of bachelor's degree in information technology, computer science, or any IT-related course.
• Familiarity with basic quality assurance concepts such as manual testing, bug tracking, and the software development life cycle.
• Strong analytical skills with high attention to detail in testing processes.
• Good written and verbal communication skills to document issues, provide updates, and work with cross-functional teams.
• Ability to work in a fast-paced, agile, and collaborative environment while coordinating with quality assurance, development, and project teams.
• Knowledge of tools such as Postman, Lark, and basic structured query language (SQL) is an advantage.
• Experience or training in automation testing frameworks such as Selenium, Playwright, or other similar tools is a plus.

Additional knowledge (preferred but not required)

• Familiarity with application programming interface (API) testing tools such as Postman or SoapUI.
• Ability to provide feedback on user interface and user experience (UI/UX) during the testing phase.
• Basic knowledge of automation frameworks such as Selenium or Playwright.
• Possession of certifications in software testing (for example, ISTQB) is an advantage.

1. Inspection of current and done installations at site (for Quality and Methodology)

2. Documentation such as work requests, Incident reports including proper investigations to come up with correct root cause.

3. Monitoring of Daily work including reporting of issues/concerns observed.

4. Evaluation of work done by all trades including approval of Billings and Cert. of completions

5. Attend meetings and other coordination works.

Job Type: Temporary

Work Location: In person

Awesome CX by Transcom is looking for talented individuals like you to join our Awesome Team Be a Quality Assurance and Training Specialist for our Awesome CX by Transcom Davao site. This role will focus on partnering closely with team leads, identify performance gaps, and take ownership of closing them through consistent training, accurate reporting, and follow-through on action plans.

Join our Awesome CX by Transcom Family as a Quality Assurance and Training Specialist

Key Responsibilities

Quality Auditing and Feedback

• Create, implement, and clearly communicate quality guidelines and processes for the account.

• Conduct accurate, consistent scoring of emails, chats, and other service channels, ensuring all evaluations are fair and aligned with standards.

• Conduct regular calibration sessions with HQ team, ACX leadership, and agents to maintain alignment on quality expectations.

• Audit SLA-breached tickets to ensure they are being properly addressed and maintained, using HQ guidelines to identify gaps and create targeted coaching plans.

• Review all low-rated CSAT tickets, warranty cases being one of the most common, and use them as training material to address root causes.

• Maintain precise, reliable quality and KPI data that can be used for leadership decision-making.

• Monitor assigned duties for accuracy and efficiency, ensuring workloads are balanced and deadlines met.

• Utilize the established audit form to conduct evaluations, while also reviewing the form itself regularly to identify opportunities for improvement and providing recommendations to HQ when updates or enhancements are needed.

Performance Coaching and KPI Management

• Proactively monitor agent KPIs, including CSAT, SLA compliance, and accuracy in handling top case types, ensuring measurable improvements are achieved.

• Develop and implement individualized coaching plans with clear, measurable goals and deadlines.

• Partner with team leads to align on agent progress, follow up on action items, and hold agents accountable for improvement.

• Hold bi-weekly one-on-one feedback sessions with each agent, focusing on skill-building and closing performance gaps.

• Distribute monthly agent scorecards to track and communicate performance trends.

• Recognize and celebrate agent achievements during team meetings and through internal communications.

• Contribute to weekly reports with HQ leaders and ACX team leads to assess performance volume, quality trends, and department needs.

Training and Development

• Based on team performance and audit trends, design and deliver targeted training refreshers and workshops to improve skills such as empathy, de-escalation, tone, and handling complex or high value cases.

• Follow up after training sessions to ensure new skills and processes are consistently applied.

Process Improvement and Reporting

• Proactively identify trends, recurring issues, and opportunities for improvement to increase efficiency and accuracy, and escalate to leadership with actionable recommendations.

• Provide HQ with a clear weekly performance summary outlining audit findings, progress against KPIs, major trends, and next-step action items.

• Collaborate with leads and leadership to ensure process changes are rolled out effectively and reinforced over time.

What we are looking for:

To be successful in this role you must.

• Proven experience in QA/QC or team coaching in a customer service environment.

• Strong understanding of customer service KPIs, quality metrics, and performance management.

• Excellent communication, coaching, and training facilitation skills.

• Ability to conduct accurate, unbiased scoring and maintain precise performance data.

• Hands-on approach and willingness to engage directly with frontline operations.

• Confident leader who can motivate and hold the team accountable while fostering a culture of continuous improvement.

• Remains composed under pressure or in fast-paced environments

• Highly proactive mindset that anticipates challenges, addresses issues early, and consistently seeks ways to improve processes and results.

• Ability to navigate multiple systems efficiently and adapt to process updates.

• Desire to grow with the business and contribute to long-term success.