348 Performance Analyst jobs in the Philippines

Key Responsibilities

• Collaborate with department heads and HR to identify appropriate KPIs aligned with company goals.
• Develop frameworks to objectively quantify employee performance across different roles.
• Analyze performance data to identify trends, gaps, and improvement opportunities.
• Ensure KPI metrics are consistently applied across departments and are measurable and actionable.
• Advise managers and team leads on performance targets and benchmarks.
• Assist in the development of performance-related incentive or recognition programs.
• Support annual performance review processes with data-driven insights.
• Maintain data integrity and confidentiality of all performance-related information.

Qualifications

• Bachelor's degree in Mathematics, Business, Data Analytics, or related field.
• Proven experience in KPI development, performance analytics, or a related HR role (1-2yrs experience).
• Strong analytical and quantitative skills; proficiency with Excel, HRIS systems, or BI tools
• Excellent communication and stakeholder management skills.
• Ability to translate data into actionable insights

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Experience:

• KPI development: 1 year (Required)
• performance analytics: 1 year (Required)

Work Location: In person

Lalamove
is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.

About the Role:
The Business Analyst will work closely with stakeholders across various departments to gather, analyze, and interpret data to improve business performance and support strategic objectives. This role involves identifying business needs, documenting requirements, and ensuring that solutions align with organizational goals.

What you'll do:

● Complete project charters on all assigned projects

● Accomplish all project deliverables at the right time and quality.

● Conduct regular business reviews on main stakeholders and develop new projects as needed.

● Other ad-hoc projects as assigned by management.

What we seek:

● An avid learner who is willing to deep dive and become knowledgeable on foundational processes of all departments

What you'll need:

● A degree in any business-related course,

● 1-2 years of experience in data analysis and project management

● Proficient in Google Workspace and Microsoft Applications

● Exposure in PowerBI, SQL, Python or Tableau would be beneficial but not required

One Team. One Mission.

GlobalTek BPO Inc.
is an in-house BPO company who helps the underserved and at-risk disabled population in their quest to receive all the disability benefits they medically, legally, and ethically qualify for from both government and private entities. We develop medical evidence that helps our clients navigate the complex disability benefits journey to improve their life trajectory.

GlobalTek supports our US clients at Trajector, which was founded in 2014 with a handful of employees. In the last 10 years, the company has grown to over 1,800 employees and we continue to expand rapidly. Our mission is to improve the lives of Veterans by providing expert medical consulting services to optimize their disability benefits. We need passionate, dedicated team members to assist in improving the quality of life for our Veterans.

Job Overview

At Trajector Medical, we are dedicated to improving access to life-changing disability benefits for veterans and individuals with complex medical needs. As a 
Business Performance Analyst

, you will play a critical role in transforming raw data into actionable insights that improve operations, streamline processes, and strengthen our impact on clients' lives. This position bridges advanced data engineering, analytics, and healthcare industry knowledge to drive high-impact business decisions across the organization.

About Our Perks, Compensation, & Benefits

• Monthly salary package of Php 65,000 to Php 88,000.
• Paid time off including Sick Leave* and Vacation Leave*.
• Mental Health Leave* and Birthday Leave*.
• HMO Coverage plus 1 free dependent*.
• Work life balance.

Responsibilities

• Design and implement robust ETL solutions and data pipelines to support enterprise analytics, including the integration of disability information, client eligibility, and client service data.
• Build and maintain data warehouses and analytic solutions that enable scalable, secure, and efficient data operations across the company.
• Develop dashboards, reports, and visualizations using TM tools to support performance tracking, compliance, and strategic initiatives.
• Gather and refine business requirements in collaboration with cross-functional teams and recommend analytics solutions that meet evolving organizational needs.
• Leverage advanced SQL skills to create complex queries and stored procedures for data extraction, manipulation, and reporting across multiple platforms.
• Ensure accuracy across fields for all ELT reports and dashboards/findings – clear definitions across data used informing business decisions
• Help facilitate projections for TM business
• Ensure high-quality documentation, version control, and performance optimization across all solutions

Qualifications

• Amenable to work 
  onsite in Clark, Angeles City, Pampanga.
• Amenable to work nighshift, following EST schedule.
• With 3-5 years of experience as a Business Analyst or the same role.
• Expert level experience in MS Excel (functions and pivot tables)
• High degree of proficiency with BI tools and building visualizations and dashboards, using tools such as Sigma, PowerBI, Tableau, Looker, Google Analytics, Sisense.
• Ability to perform queries with basic SQL.
• Ability to ramp and learn new tools and technology quickly and seek independent learning to build proficiency.
• Strong data analysis and data story-telling skills, with a high degree of objectivity.
• Strong communication skills (verbal, written, listening, presentation), with the ability to articulate in a clear, concise and compelling manner to a range of audiences.
• Detail-oriented and highly organized, with the ability to apply structure to unstructured data and information.
• Experience in product companies and with product development methodologies such as Agile, SCRUM, or Kanban.
• BA in Computer Science, Business Administration, Mathematics, Information Systems, or equivalent.
• Nice to have:
• Snowflake Experience
• Advanced SQL
• Python
• Experience in Product Operations or software product companies
• Agile environment; Oracle; SQL Server Business Intelligence Studio; SQL Server; SSRS; SSIS; SSAS; SSMS; Power BI; Tableau (optional); C#.NET; Python; Azure Data Factory; Azure Databricks; Excel; PowerPoint.

GlobalTek PH is an EOE/Veterans/Disabled/LGBTQ employer.

The (Operations Performance Analyst) to assist departments and branches in coming up with the best possible solutions in their operational performance by enhancing and developing systems and procedures, standardizing and benchmarking against best practices, and performing operational systems audits.

To qualify for the role the candidate must be a graduate of Industrial Engineering. Preferably with at least 6 months of relevant experience but we are open for new graduates with no experience. Proficient in MS Office applications especially in Excel. Knowledge in Power BI is an advantage.

Why join us?

Joining our team means being part of a dynamic and growing organization that values Excellence, Customer Delight, Commitment, Innovation, and Teamwork.

We offer a supportive work environment where your skills and ideas are recognized and rewarded. With opportunities for professional development. Be part of a company that invests in its people and fosters a culture of excellence and integrity.

About FAST Logistics Group

With 50 years of experience, FAST stands at the forefront of end-to-end logistics and supply chain management in the Philippines. Leveraging their extensive network, they provide a comprehensive range of solutions, encompassing transport, warehousing, and selling distribution. FAST operates the largest warehouse footprint in the country, the largest fleet of trucking transport, and the widest selling and distribution network, with over 13,000 employees covering 94% of the country's provinces.

With a tech-forward mindset, FAST continues to pioneer innovation and solutions in all facets of Philippine logistics, ensuring that everything they do is future-proofed and continuously advancing.

For more information, visit

Job Type: Full-time

Benefits:

• Company Christmas gift
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Application Question(s):

• Do you consider the compensation posted on this job?

Education:

• Bachelor's (Required)

Work Location: In person

We're looking for a Marketing Performance Analyst to join our team and help us track, measure, and optimize the impact of our marketing campaigns. This role is focused on ROI and continuous improvement. You'll work closely with leadership to ensure our marketing efforts are efficient, data-driven, and aligned with business goals.

Responsibilities

• Own campaign performance tracking and reporting across channels
• Analyze ROI and provide actionable insights for optimization
• Partner with marketing and product teams to refine campaigns
• Experiment with new approaches and measure their effectiveness
• Present findings and recommendations clearly to stakeholders
• Coordinate channel specialists to obtain accurate reporting on their lead generation outcomes, and ensure their leads are captured in the CRM in a timely, accurate manner.
• Implement and report on conversion rate optimization (full funnel) metrics.
• Familiar with Conversion Rate Optimization (CRO) like A/B testing, landing page optimization, funnel analysis.

Qualifications

• Strong background in performance marketing, analytics, or growth marketing
• Proficiency in paid media platforms: Google Ads, Meta Ads, LinkedIn Ads, DSPs.
• Comfortable building and interpreting dashboards (Google Analytics, Looker, or similar)
• Data-driven mindset with strong problem-solving skills
• Excellent written and spoken English for clear reporting and collaboration

Nice to Have

• SEO experience

Who You Are

• Have excellent and engaging written English skills, to help create clarity
• Able to work remotely
• A continuous, self-motivated learner, always pushing to improve your environment
• Willing to experiment and investigate problems deeply, but know when to ask for help
• Comfortable voicing disagreements so all perspectives are on the table
• Able to focus on what's really important in a complex environment with many distractions

The position is fully remote, aligned with PST business core hours (flexible with advance notice).

Benefits:

About Us:

• We believe in improving healthcare technology. Check out our product, Cortico:
• We are a company run by its people. Check out our awesome Ops manual:
• We are huge proponents of work-life balance so we highly encourage working on a schedule that best suits you
• We encourage input from our employees, regardless of position or years of experience, to improve our company's system (join our Ops team)
• We love games We have monthly game sessions
• We pay attention to performance keenly, so we will recognize your hard work and help you grow professionally.

Note: Your application must include a resume, and a cover letter.

Important: This job post is for a full-time position only. Before applying, please ensure you are available and interested in committing to a full-time work schedule and you don't plan to have other full-time engagement in another company.

Job Types: Full-time, Permanent

Pay: Php38, Php80,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Flextime
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Work from home

Application Question(s):

• What is your expected salary?
• Please provide a link to your portfolio
• How many years of experience do you have in conversion rate optimization (CRO)?

Experience:

• CRO and funnel analytics: 1 year (Required)

Language:

• English at a Professional or Business level (Required)

Work Location: Remote

Terms Of Reference

The client is in the process of establishing its Global Shared Services Center (GSSC) in Manila.

The HR component (currently Payroll, Operations Support, Human Resources Administration Units, Insurance Unit) of the GSSC will be guided by the following principles:

• Centralization and Standardization to maximize efficiency and ensure consistency across the Organization
• Strategic HR Model, that includes HR Business Partners, Centers of Expertise and GSSC
• Technology and Automation to streamline administrative tasks
• People-Centered Approach to enhance the overall service delivery and employee experience
• Continuous enhancement by reviewing policies, processes, workflows, Service Level Agreements (SLAs)

The resource will work under the direct supervision of the Deputy Director of Human Resources, with coordination with Chief, Human Resources Administration Services and Operations, Director GSSC, Business Transformation and IT and inputs from a range of stakeholders including the Heads of Units.

To help further design the HR component, the company is looking for a resource specialized in change management, organizational design and services centers. The resource will especially be asked to:

• Propose an operating model for Global Shared Services, based on the above-mentioned principles, including governance, Structure, roles and decision-making rights, that meet clients' needs and ensure fast, efficient delivery.
• Develop workflows, Key Performance Indicators and Service Level Agreements for each workflow.
• Identify tools to track, monitor and report on SLAs and KPIs within existing technology stack.
• Identify tools to gauge clients' satisfaction within existing technology stack.
• Identify additional efficiencies and opportunities for further centralization and standardization.
• Design workflows and processes using identified tools and resources to track, monitor and report on SLAs and KPIs.
• Establish the service capacity per FTE (number of transactions processed by 1 FTE). Ex: number of employees payrolled by 1 FTE for IP Payroll desk and Local Payroll desk for main and off-cycle payroll.
• Develop communication plan to clarify roles and address queries/concerns. Review and assess transactions outside of the current Manila Administrative Centers that could be transferred to GSSC.

Key Deliverables:

• Interview Key Informants to assess the current set up and structure and future needs (1 week).
• Design structure(s) based on future needs to be able to deliver efficiently, leveraging technology and automation, including ERP (2 weeks).
• Map out the service capacity per FTE (2 weeks).
• Design workflows, processes, KPIs, SLAs (1 month).
• Identify and operationalize resources and tools to monitor KPIs and SLAs (1 week).
• Design clients' survey to gauge clients' satisfaction (1 week)

Qualifications:

Education:

• An advanced university degree (Master's or higher) in Human Resources, Law or equivalent

Expertise & Skills required:

• 8-10 years of experience in Human Resources including organizational design
• Experience in management change
• Experience in establishing Shared Services Centers
• Excellent communication skills (verbal and writing); fluent in English (additional language is an asset)
• Excellent knowledge of ERP

Job Type: Full-time

Pay: From Php100,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee
• Work from home

Education:

• Master's (Required)

Experience:

• Organizational design: 8 years (Required)
• Change management: 5 years (Required)

Work Location: In person

One Team. One Mission.

GlobalTek BPO Inc. is an in-house BPO company who helps the underserved and at-risk disabled population in their quest to receive all the disability benefits they medically, legally, and ethically qualify for from both government and private entities. We develop medical evidence that helps our clients navigate the complex disability benefits journey to improve their life trajectory.

GlobalTek supports our US clients at Trajector, which was founded in 2014 with a handful of employees. In the last 10 years, the company has grown to over 1,800 employees and we continue to expand rapidly. Our mission is to improve the lives of Veterans by providing expert medical consulting services to optimize their disability benefits. We need passionate, dedicated team members to assist in improving the quality of life for our Veterans.

Job Overview

At Trajector Medical, we are dedicated to improving access to life-changing disability benefits for veterans and individuals with complex medical needs. As a Business Performance Analyst, you will play a critical role in transforming raw data into actionable insights that improve operations, streamline processes, and strengthen our impact on clients' lives. This position bridges advanced data engineering, analytics, and healthcare industry knowledge to drive high-impact business decisions across the organization.

About Our Perks, Compensation, & Benefits

• Monthly salary package of Php 65,000 to Php 88,000.
• Paid time off including Sick Leave* and Vacation Leave*.
• Mental Health Leave* and Birthday Leave*.
• HMO Coverage plus 1 free dependent*.
• Work life balance.

Responsibilities

• Design and implement robust ETL solutions and data pipelines to support enterprise analytics, including the integration of disability information, client eligibility, and client service data.
• Build and maintain data warehouses and analytic solutions that enable scalable, secure, and efficient data operations across the company.
• Develop dashboards, reports, and visualizations using TM tools to support performance tracking, compliance, and strategic initiatives.
• Gather and refine business requirements in collaboration with cross-functional teams and recommend analytics solutions that meet evolving organizational needs.
• Leverage advanced SQL skills to create complex queries and stored procedures for data extraction, manipulation, and reporting across multiple platforms.
• Ensure accuracy across fields for all ELT reports and dashboards/findings – clear definitions across data used informing business decisions
• Help facilitate projections for TM business
• Ensure high-quality documentation, version control, and performance optimization across all solutions.

Qualifications

• Amenable to work onsite in Clark, Angeles City, Pampanga.
• Amenable to work nighshift, following EST schedule.
• With 3-5 years of experience as a Business Analyst or the same role.
• Expert level experience in MS Excel (functions and pivot tables)
• High degree of proficiency with BI tools and building visualizations and dashboards, using tools such as Sigma, PowerBI, Tableau, Looker, Google Analytics, Sisense.
• Ability to perform queries with basic SQL.
• Ability to ramp and learn new tools and technology quickly and seek independent learning to build proficiency.
• Strong data analysis and data story-telling skills, with a high degree of objectivity.
• Strong communication skills (verbal, written, listening, presentation), with the ability to articulate in a clear, concise and compelling manner to a range of audiences.
• Detail-oriented and highly organized, with the ability to apply structure to unstructured data and information.
• Experience in product companies and with product development methodologies such as Agile, SCRUM, or Kanban.
• BA in Computer Science, Business Administration, Mathematics, Information Systems, or equivalent.

• Nice to have:

• Snowflake Experience

• Advanced SQL
• Python
• Experience in Product Operations or software product companies
• Agile environment; Oracle; SQL Server Business Intelligence Studio; SQL Server; SSRS; SSIS; SSAS; SSMS; Power BI; Tableau (optional); C#.NET; Python; Azure Data Factory; Azure Databricks; Excel; PowerPoint.

Role Summary

As a Performance Analyst within the Order Management team, you will transform operational data into meaningful insights that drive efficiency, accuracy, and continuous improvement. You'll be responsible for building performance reports, analyzing trends in the end-to-end order flow, and supporting business cases with clear, data-driven input.

This role requires strong analytical skills, a structured way of working, and a proactive mindset. You will collaborate across various domains to support data-driven decision-making and drive operational excellence.

Key Responsibilities

• Build and maintain dashboards and reports (primarily in Looker) to monitor key order management KPIs

• Analyse performance data to identify trends, inefficiencies, and improvement opportunities

• Provide data insights to support strategic business cases and operational planning

• Monitor and report on KPI's such as order accuracy, incident volumes and SLA management

• Collaborate with different domains to align on data definitions and share insights

• Support with ad-hoc analysis and performance deep-dives

• Ensure accuracy and consistency in using data from SAP and Looker

• Drive a culture of transparency and improvement through data

Your Profile

• 3+ years of experience in data analysis, business intelligence, or operations performance

• Proficient in SQL and Phyton, data visualization tools (Pré Looker)

• Experience working with SAP

• Strong analytical thinking and problem-solving skills

• Able to translate data into clear insights and communicate effectively across teams

• Excellent written and spoken English

• Proactive, detail-oriented, and comfortable working independently

Nice to Have

• Experience in e-commerce, supply chain, or operational environments, PHYTON