6 Payroll Systems jobs in the Philippines

Acts as the primary point of contact for payroll operations and system testing, serving as the subject matter expert in validating and coordinating payroll, tax, garnishment, and time administration processes across multiple platforms.

The Expert, Payroll Systems & Operations is responsible for testing payroll system configurations, validating end-to-end processes, and ensuring compliance with internal policies, country/state regulations, and company agreements. This role involves the coordination, alignment, and execution of all payroll-related testing activities across various platforms. This role is as well involved in process changes to support the design, training and implementation of these. It requires close collaboration with cross-functional teams—including HRIT, Finance, and third-party vendors (e.g., payroll and benefits providers)—to support system upgrades, enhancements, issue resolution, and other related initiatives.

Testing

• Subject matter expert for all payroll related testing activities, overseeing end-to-end validation of payroll system configurations and processes
• Develop and execute test cases based on system requirements and business processes
• Test system setups, rules, and parameters to ensure accurate payroll calculations, tax deductions, and time tracking. Perform functional and regression Testing
• Ensure all testing aligns with internal policies, country/state regulations, and company agreements
• Lead and coordinate testing efforts across payroll-related functions including compensation, benefits, time management, leave of absence, and shift modeling
• Drive process changes, particpate in country projects realted to payroll – supporting the design of the processes, alignment, training, documentation and implementation
• Collaborate with cross-functional teams such as other H2R streams, local HR, HRIT, Finance, and third-party vendors (e.g., payroll and benefit providers) to support system upgrades, enhancements, and issue resolution
• Document test results, identify discrepancies, and recommend process improvements
• Gather feedback and ensure all business requirements are met before deployment
• Support compliance initiatives by validating regulatory updates and system changes
• Liaise with HR Directors and local leadership to adapt operational processes to regional needs; align with Regional Service Center Strategy and broader HR vision for high-quality, compliant service delivery
• Manage vendors (where applicable) to strengthen relationships, monitor performance, and ensure accurate and timely payroll transactions; collaborate closely with local benefit providers as key interfaces for time management data
• Monitor legal changes across all in-scope countries and implement or request necessary updates in areas such as tax law, social insurance, workplace regulations, tariff law, and internal policies

Operations

• Support the overall operations team by assisting with projects, change management, issue resolution, and related initiatives
• Contribute to operational excellence within the Payroll and Time Administration teams by ensuring the compliant and efficient execution of end-to-end processes
• Continuously seeks opportunities to enhance and streamline processes across all functional areas
• Back-up for payroll operations in case needed

• Academic degree in business or equivalent
• Expert knowledge in the field of Payroll and Time Management
• Extensive customer orientation, international experience, business fluency in English
• Ideally work experience in different HR or finance roles, negotiation experience with co-determination bodies, ability to work across business units / geographies
• Cultural sensitivity; strong external network providing access to best HR and talent practices and innovation
• Ability to work independently with excellent time management skills
• Excellent problem solving skills along with keen attention to details
• Strong written/verbal communication, interpersonal and relationship building skills
• Strong client relationship skills
• Amenable to work night shift

Company Description
Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila's financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.

Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.

At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.

Job Description

• Prepares monthly reports, collects tax-related documents, and ensures that all payments for taxes and insurances are up to date.
• Oversees payroll-related matters such as reviewing salary calculation, preparing journal entries and payroll cheques, timekeeping, and preparing government-mandated benefits payments.
• Ensures that payroll balance sheets are accurate, reconciled, and an efficient payroll register, and validates timekeeping inaccuracies.

Qualifications

• Graduate with a Degree in Accounting, Finance, or any related field is an advantage.
• A minimum of five (5) years of relevant payroll experience in a luxury hotel is an asset.
• Strong interpersonal and problem-solving abilities with a keen eye for detail.
• Strong working knowledge of labor laws, payroll regulations, government-mandated benefits, Human Resources Information System (HRIS), and MS Office applications.

As an HCM Systems Specialist, you will be the key point of contact for our clients, offering expert guidance on their Human Capital Management systems and technologies. Your role will involve working closely with clients to understand their unique payroll needs, providing technical support, and assisting with system configurations and enhancements to make our clients' experience as effortless as possible. By leveraging your knowledge of payroll, HCM system functionality, and industry best practices, you will play a vital role in helping our clients maximize the potential of their HR technology investments and achieve their business objectives. Collaborate with our clients' and their chosen HCM vendor to recommend customizations and best practices within the HCM system, aligning with clients' payroll processes and organizational structure while considering unique requirements.

• Build and maintain strong client relationships, acting as a trusted advisor and understanding clients' payroll-related needs.
• Collaborate with our clients' and their chosen HCM vendor to facilitate and execute on a seamless data migration from legacy systems to the new HCM platform.
• Serve as an extension of our clients by absorbing client-facing tasks, included but not limited to, workbooks, system configurations, and gathering demographic data.
• Collaborate internally with our Sales, HR, and Managed Services teams to ensure successful project outcomes, and identify potential needs.
• Identify opportunities for process improvement, such as optimizing system workflows and system automations to improve efficiency and user experience.
• Perform audits and testing of the HCM system to identify and resolve issues before payroll go-live, ensuring a smooth transition for

clients.

• Drive projects to completion, ensuring successful go-live dates are met.
• Keep project plans up to date, including timelines, due-dates, and notes.
• Act as the primary point of contact during post go-live for end-users, providing technical support and resolving issues.
• Other duties as assigned.

Requirements:

Bachelor's degree in human resources or related field and/or equivalent experience.

• Working knowledge of HCM principles, practices, and procedures.
• Experience in HCM Systems such as (but not limited to) Paylocity, UKG and/or Paycor is required.
• UKG Service Delivery Partner certification preferred.
• Payroll processing experience is required.
• Payroll implementation experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to manage multiple projects at once and meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Meet or exceed team KPI's such as:

o 4-hour response time

o Providing World Class Service- attainting a monthly average of 4 stars on quality inspections

o Close 80% of projects within 30 days.

• Proficient with Microsoft Office Suite or related software