32 Patient Registration jobs in the Philippines

Job Title:
Patient Access - Medical Virtual Assistant

Company:
Neolytix

Work Set up:
Hybrid/Remote

Employment Type:
Full-time

About this Position

Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic.

About Neolytix

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.

Work with a company where your work can make a real impact

• We are a boutique company respected and by our clients providing no-nonsense advice on key issues that impact them.
• 4.7 on Google and 4.2 on Glassdoor with 80% of approval rating

Working at Neolytix

At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun

• Complimentary Medical Coverage
• Work with diverse team members across countries & cultures
• Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts

Job Description

• Prepares and assembles medical record documentation/charts for physician
• Ensures medical record compliance by self-documentation attestation.
• Updates patient history, physical exam, and other pertinent health information in the patient
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
• Monitors the duration of basic lab results and screening procedures.
• Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
• Demonstrate understanding necessary to assess, review and apply criteria

Requirements:

• Previous experience in a customer service or healthcare-related role preferred
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in Microsoft Office and electronic medical records (EMR) systems
• Compassionate and empathetic demeanor
• Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
• Webcam, Noise Cancelling headset, 30mbps internet speed or above
• Dedicated place at home for work

Benefits:

• Competitive salary
• Comprehensive benefits package
• Paid time off and holidays
• Opportunities for career advancement and professional development
• Collaborative and supportive work environment

Job Title: Patient Access - Medical Virtual Assistant

Company: Neolytix

Work Set up: 100% Remote

Employment Type: Full-time

About this Position

Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic

About Neolytix

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.

Work with a company where your work can make a real impact

• We are a boutique company respected and by our clients providing no-nonsense advice on key issues that impact them.
• 4.7 on Google and 4.2 on Glassdoor with 80% of approval rating

Working at Neolytix

At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun

• Complimentary Medical Coverage
• Work with diverse team members across countries & cultures
• Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts

Job Description

• Prepares and assembles medical record documentation/charts for physician
• Ensures medical record compliance by self-documentation attestation.
• Updates patient history, physical exam, and other pertinent health information in the patient
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
• Monitors the duration of basic lab results and screening procedures.
• Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
• Demonstrate understanding necessary to assess, review and apply criteria

Requirements:

• Previous experience in a customer service or healthcare-related role preferred
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in Microsoft Office and electronic medical records (EMR) systems
• Compassionate and empathetic demeanor
• Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
• Webcam, Noise Cancelling headset, 30mbps internet speed or above
• Dedicated place at home for work

Benefits:

• Competitive salary
• Comprehensive benefits package
• Paid time off and holidays
• Opportunities for career advancement and professional development
• Collaborative and supportive work environment

Job Type: Full-time

Pay: Php20, Php33,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Work from home

Application Question(s):

• How long is your BPO experience?
• Do you have experience with US Healthcare Insurances? If yes, what are the US Healthcare Insurances you encounter working with?
• Previous/Current Monthly Salary in PHP:
• Expected Monthly Salary in PHP:

Work Location: Remote

We're Hiring: Medical receptionist & Administrator

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for a Medical receptionist & Administrator to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role: Medical receptionist & Administrator

Work Arrangement: Work From Home

Location: Any CS Branch - Angeles, Mabalacat, Makati, Ortigas, Tarlac, Cebu, Davao

Schedule: Morning Shift

Job Description:

This role is ideal for someone with a background in psychology, mental health social work, or nursing. In this role, you'll bring a positive and capable mindset to every interaction with our clinicians and clients. You'll have the opportunity to grow professionally in a supportive, collaborative environment that values innovation and ongoing development.

Key Responsibilities:

• Be the voice of the practice, taking calls, empathically attune to clients to reveal the need underlying the conversation. You'll be personable & warm to help put clients at ease or be appropriately succinct and professional with referrers.
• Collaborate with the on-site receptionist to process regular and ad hoc tasks arriving via email, SMS and phones such as diary scheduling, correspondence filing and referral and consent processing, payments and rebate processing.
• Collaborate with the intake manager by taking basic contact details and presentations arriving via the phone, email or web forms and either transferring calls or scheduling a time for the intake manager to call back.
• Support continuous improvement by bringing fresh ideas and a thoughtful approach to how we work and importantly by maintaining and improving our knowledgebase in SharePoint.

• You'll assist with various structured and unstructured projects including onboarding or offboarding guided by procedures in through to being the follow through needed by the Director to research and implement ideas that bubble up from time to time.

• Be the voice of the practice, taking calls, empathically attune to clients to reveal the need underlying the conversation. You'll be personable & warm to help put clients at ease or be appropriately succinct and professional with referrers.

• Collaborate with the on-site receptionist to process regular and ad hoc tasks arriving via email, SMS and phones such as diary scheduling, correspondence filing and referral and consent processing, payments and rebate processing.
• Collaborate with the intake manager by taking basic contact details and presentations arriving via the phone, email or web forms and either transferring calls or scheduling a time for the intake manager to call back.
• Support continuous improvement by bringing fresh ideas and a thoughtful approach to how we work and importantly by maintaining and improving our knowledgebase in SharePoint.
• You'll assist with various structured and unstructured projects including onboarding or offboarding guided by procedures in through to being the follow through needed by the Director to research and implement ideas that bubble up from time to time.

Qualification and requirements:

High technology proficiency: Mastery of technology is essential in this role. If learning new systems feels overwhelming or you frequently seek help with technology, this role may not be right for you. Our systems are designed to streamline processes and enhance client relationships, so you'll need to pick up new tools quickly and confidently to focus on what truly matters—supporting our clients.

• The capacity to think critically and empathically, whether making quick decisions or implementing detailed procedures.
• Exceptional interpersonal skills: you listen deeply, seek to understand, communicate with warmth and professionalism, and inspire confidence.
• Empathic attunement: you have the ability to read unspoken cues and understand the needs of others.
• A genuine desire to make a difference, coupled with a sense of humour that brings lightness to a serious and impactful role.

Software/Programs required:

• Office 365 suite – especially Word, Sharepoint and Outlook
• Zanda (formerly Power Diary) client scheduling and diary management, acts like a CRM)
• (project management)
• Voip (phone system)
• JotForm (new client onboarding)
• Calendly (new client interview scheduling)
• Communications
• Teams
• Outlook
• - project management tool
• *Important note: Training provided on unfamiliar software

Preferred Skills and Experience

• Some sort of qualififation in psychology (4th year), mental health social work, or nursing (mental health). Preferred
• Experience in client-focused roles, such as suicide prevention phone support counselling or medical/legal environments, where privacy and empathy are essential.
• Proficiency in technology, with experience using Zanda (formerly Power Diary) considered a strong advantage.

Non-negotiable skills & requirements:

• Experience in client-focused roles, such as suicide prevention phone support counselling or medical/legal environments, where privacy and empathy are essential.
• High technology proficiency: Mastery of technology is essential in this role.

• Background in psychology, mental health social work, or nursing.

• High technology proficiency: Mastery of technology is essential in this role. If learning new systems feels overwhelming or you frequently seek help with technology, this role may not be right for you. Our systems are designed to streamline processes and enhance client relationships, so you'll need to pick up new tools quickly and confidently to focus on what truly matters—supporting our clients.

• The capacity to think critically and empathically, whether making quick decisions or implementing detailed procedures.
• Exceptional interpersonal skills: you listen deeply, seek to understand, communicate with warmth and professionalism, and inspire confidence.
• Empathic attunement: you have the ability to read unspoken cues and understand the needs of others.
• A genuine desire to make a difference, coupled with a sense of humour that brings lightness to a serious and impactful role.

Software/Programs required:

• Office 365 suite – especially Word, Sharepoint and Outlook
• Zanda (formerly Power Diary) client scheduling and diary management, acts like a CRM)
• (project management)
• Voip (phone system)
• JotForm (new client onboarding)
• Calendly (new client interview scheduling)
• Communications
• Teams
• Outlook
• - project management tool
• *Important note: Training provided on unfamiliar software

Preferred Skills and Experience

• Some sort of qualififation in psychology (4th year), mental health social work, or nursing (mental health). Preferred
• Experience in client-focused roles, such as suicide prevention phone support counselling or medical/legal environments, where privacy and empathy are essential.
• Proficiency in technology, with experience using Zanda (formerly Power Diary) considered a strong advantage.

Non-negotiable skills & requirements:

• Experience in client-focused roles, such as suicide prevention phone support counselling or medical/legal environments, where privacy and empathy are essential.
• High technology proficiency: Mastery of technology is essential in this role.
• Background in psychology, mental health social work, or nursing.

Perks & Benefits (Work From Home)

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled  Superb and exciting Mid-Year Parties – with items to give away and cash prizes
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement

• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**

Receptionist, Patient Records, Handling page and editing contents.

Job Type: Full-time

Pay: From Php14,000.00 per month

Work Location: In person

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree
• Excellent analytical skills
• Computer literate
• Prior experience in a medical, clinic, or hospital setting is required.
• Previous experience as a Medical Scheduler, Receptionist, or Executive Assistant.
• Handling Patient or Customer Inquiries or Concerns
• Good oral and written communications skills
• Must be willing to work onsite
• Serve as the first point of contact for patients - via phone, email, or virtual reception.
• Schedule medical appointments, follow-ups, and patient reminders with accuracy and care.

*

What We're Looking For:

• Maintain and update patient and office records in scheduling system
• Ensure smooth day-to-day coordination of office and scheduling operations. Uphold confidentiality and professionalism in all interactions.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Highly motivated, adaptable, and proactive mindset.
• Answer inquiries from patients, customers and other persons regarding clinic product and services in an efficient manner
• Endorse scheduled patients to appropriate personnel in charge

*

Job Type: Full-time

Benefits:

• Paid training

Education:

• Bachelor's (Preferred)

Work Location: In person

About Us:

We are a leading audiology practice dedicated to providing exceptional care to our patients. As our practice grows, we are seeking a professional, organized, and empathetic individual to join our team as a Remote Medical Receptionist. This role is the first point of contact for our patients and plays a vital part in ensuring a seamless and positive experience.

Key Responsibilities:

Answer and manage incoming calls and patient inquiries with professionalism and courtesy.

Schedule and manage patient appointments effectively.

Maintain and update patient records using Blueprint EMR.

Assist patients with billing inquiries and insurance verifications.

Communicate and coordinate with medical staff to ensure smooth daily operations.

Provide general administrative support as needed.

Qualifications:

Prior experience in a medical receptionist or front desk role is preferred.

Familiarity with Blueprint EMR or similar electronic medical record systems is a plus.

Strong verbal and written communication skills.

Exceptional organizational and multitasking abilities.

A reliable internet connection and a quiet, professional workspace for remote work.

High school diploma or equivalent; additional certifications in medical office administration are advantageous.

What We Offer:

Competitive salary.

Flexible, fully remote work environment.

Opportunity to work in a specialized, patient-centered field.

Supportive team culture with opportunities for growth.

If you are a detail-oriented professional who thrives in a remote environment and is passionate about delivering excellent patient care, we would love to hear from you

Looking to take your career to the next level? Then this role is for you

Join Outsourcey and be part of our mission to revolutionize global talent expansion We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together

Profile Requirements:

• Min 2.5 Proven years Proven experience as a Dental Billing Specialist, Medical Biller, or similar role.
• Experience in Insurance Verification knowledge in Dental
• Proficiency in dental billing software (Dentrix, Eaglesoft, Open Dental) and medical billing systems.
• Experience with PPO insurance is preferred

Core responsibilities:

• Verify patients' insurance coverage and benefits for dental.
• Obtain PPO insurance breakdown of coverage
• Submit and track Medicaid claims, ensuring timely and accurate processing.
• Follow up on unpaid or denied claims and work with insurance companies to resolve issues.
• Ensure coding accuracy to maximize reimbursement and prevent claim denials.
• Follow up missed calls via phone call and messaging. Send online appointment link to patients wanting to schedule cleanings, emergencies or consultant only
• Ensure coding accuracy to maximize reimbursement and prevent claim denials.
• Record PPO and Medicaid insurance verifications in the Patient record system.

Benefits:
Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together

This is a remote position.

Be the First Voice of Comfort in Patient Care

A career in healthcare doesn't have to mean sacrificing balance. Imagine contributing to patient care while still having time for yourself, your goals, and the people who matter most. This role gives you the chance to be part of a vital team, develop professionally, and enjoy a lifestyle that blends purpose with personal well-being.

What You'll Do

Be part of our client's team as a Medical Receptionist and become the welcoming face patients trust. You'll manage check-ins, appointments, and calls while keeping workflows seamless in a fast-paced healthcare setting. Your role ensures patients receive the care and support they need-delivered with warmth and efficiency.

Role Snapshot

Employment type: Project-based

Shift: Night shift

Work setup: Onsite, Alabang

Salary: PHP 30,000 - PHP 45,000

Perks & Benefits That Support Your Lifestyle

• Competitive salary package
• Night differential pay to maximize your earnings
• Prime office location in Alabang (easy access to PUV terminals, restaurants, and banks)
• Unlimited upskilling through Emapta Academy courses (Visit: )
• Free 24/7 access to office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

What You Need to Bring

• At least 1 to 2 years of experience handling inbound calls preferably within a healthcare account
• Proven experience in a customer service role, preferably in a medical office
• Empathetic and patient-focused mindset with a genuine desire to help others
• Familiarity with insurance policies, medical terminology, and healthcare regulations (a plus)
• Excellent communication and interpersonal skills
• Proficiency in EHR software and Microsoft apps (a plus)
• Ability to work collaboratively in a fast-paced environment

Your Daily Impact

• Assist patients with scheduling, rescheduling, and cancellations of appointments
• Answer inbound calls and address patient queries or connect them to the proper department
• Verify patient information and update records in the system
• Respond to patient inquiries and provide accurate information
• Deliver exceptional customer service with professionalism
• Ensure HIPAA compliance and maintain patient confidentiality at all times
• Handle administrative tasks such as filing, data entry, and record management
• Follow up with patients for reminders and additional instructions

About Our Client

Our client is dedicated to delivering evidence-based, patient-centered excellence in neurosurgical care. With a focus on advanced treatments for spinal and neurological conditions, they combine cutting-edge medical expertise with compassionate service. Their commitment to confidentiality, innovation, and patient well-being makes them a trusted name in healthcare-and an inspiring place to grow your career.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree
• Excellent analytical skills
• Computer literate
• Good oral and written communications skills
• With or without work experience required
• Must be willing to work onsite
• Familiarity with medical terminology

Duties and Responsibilities

• Scheduling Patient appointment
• Managing patient's records
• Ability to handle sensitive information with absolute confidentiality
• Ability to make decisions independently or to escalate as needed.
• Ability to remain calm and professional under pressure, especially with anxious patients
• Answer and direct incoming phone calls, respond to patient inquiries, and provide information in a professional and caring manner

Job Type: Full-time

Benefits:

• Paid training

Education:

• Bachelor's (Preferred)

Work Location: In person