270 Patient Care Technician jobs in the Philippines

Clinical Support Specialist

₱192000 - ₱288000 Y Stark Asia Solutions, Inc

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Job Description

Position: Clinical Support Specialist

Location: Cebu City (Onsite)

WE ARE HIRING 15 APPLICANTS ONLY

Compensation and Benefits:

  • Earn up to ₱24,000 plus monthly salary
  • ₱2,000 Monthly Allowance
  • 20% Night Differential
  • Day 1 HMO
  • Attendance Bonus
  • Clothing Allowance
  • Other account allowances (to be discussed during your initial interview)

Minimum Qualifications:

  • Open to fresh graduates of

ANY MEDICAL ALLIED COURSES

  • Excellent communication and customer service skills
  • Willing to work on shifting schedules and holidays
  • Willing to work onsite in Cebu City
  • Willing to work ASAP

START DATE EVERY FRIDAY OR MONDAY OF THE WEEK ONCE YOU'RE HIRED

How to Apply: Interested applicants may apply via Indeed or send your updated CV or resume

Use the subject line: CEBU CLINICAL - YOUR SURNAME

Job Types: Full-time, Fresh graduate

Pay: Php16, Php24,000.00 per month

Benefits:

  • Health insurance
  • Paid training
  • Pay raise

Application Question(s):

  • Are you willing to start ASAP?

Work Location: In person

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Global Clinical Support (Licensed Dentist)

3101 Santa Rosa, Nueva Ecija Career Connect

Posted 480 days ago

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Job Description

Permanent
We are currently looking for a Licensed Dentist to work for a dental manufacturing firm who will be responsible for providing support and inquiry to customers Globally.Reporting Location: Nuvali, Sta RosaShift Schedule: Night shift but must be flexible to any schedule. (Shift might change monthly)Working Setup: Onsite. Hybrid set up will be available once regularized depending on performance based. (3 days on site & 2 days WFH) KEY RESPONSIBILITIES Independent process-compliant transfer of customer inquiries from the Global Customer Care from the available communication channels, if necessary, upgrading of the automatically generated cases through targeted inquiries according to process specifications.Creation of cases in the available CRM system.Steer non-regulatory cases to the appropriate sub-process.Independently provide process-compliant support to customers using provided documentation and other tools from the system.Process-compliant (according to WI or further specifications) triggering of sub-processes within the scope of solution finding in the available CRM system.Complete process-compliant case logging in the CRM system available.Forwarding of the case to the technically correct 2nd level support if necessary, as well as the further support of the case according to the process specificationParticipate in respective available Shopfloor meetings to create transparency, with independent reporting as directed by the Board.1st level support staff are responsible for the operational support of the telephone switchboardTaking over the telephone hotline outside business hours or, if required, by arrangement in the form of a stand-by service (emergency service)Assist other Aftersales departments with determining customer-related tasks.  Assumption of any assistance tasks that may arise.RequirementsPracticing Licensed Dentist with a minimum of 5yrs years of experience.Technical Background: Direct & Indirect restorative materialProcess Steps of Troubleshooting of restorationsKnowledge/Experience in using the company's Products,Tech Savvy, the role will involve using Outlook, MS Office App thus s/he must know how to navigate/use themExpert knowledge and awareness of the Company's products and their usageExcellent English communication skills (both written and spoken).Must have stable internet connection (post-paid and not prepaid) at home for remote support/work when needed.Willing to be on-site in Nuvali, Sta. Rosa Willing to work during North America business hours 8 pm-5 am PHT. (night shift)
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Clinical Support Specialist – Medical Allied Background

₱180000 - ₱260000 Y Stark Asia Solutions, Inc

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Job Description

Medical Allied Graduates – Start Your Healthcare Career (Cebu IT Park)

Location: Cebu IT Park (Work Onsite)

Schedule: Night Shift | Fixed Weekends Off

Salary Package: ₱20,600 + Competitive Benefits

Qualifications:

  • Graduate of any Medical Allied Course (BSN, MedTech, Pharmacy, PT, RadTech, Psych, etc.)
  • With or without work experience (Fresh graduates and board passers are welcome)
  • Good to Excellent communication skills
  • Amenable to work onsite in Cebu IT Park
  • Can start ASAP

Perks & Benefits:

  • HMO coverage on Day 1 (with dependent)
  • Life Insurance
  • Annual Appraisal & Career Growth Opportunities
  • Fixed Weekends Off for work-life balance

How to Apply:

Send your updated CV to

Subject line: Medical Allied Cebu

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Cebu City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Course Taken?
  • Expected Salary Package?
  • Name/Email/Viber/Can start asap

Work Location: In person

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Clinical Supply Support Associate

₱1000000 - ₱1500000 Y Training and Marketing Professionals Inc.

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Job Description

Training and Marketing Professionals Inc.(TMPI) is looking for (3) Clinical Supply Support Associate (CSSA) - CSSM

  • Fully WFH set-up
  • Working on night shift/graveyard shift
  • With competitive salary

Overview:

- The role of the Clinical Supply Support Associate (CSSA) is to support and lead the project management for the provision of clinical supplies distributed by Global Clinical Supply (GCS) for clinical studies involving Pfizer-Sponsored Studies, investigational research, research collaboration and expanded access programs. This role will require translating supply demand into effective supply chain strategies. This strategy is reflected in operating plans, inclusive of scope, time, cost, risk, and communication plans which balance the needs of the study sponsors and expanded access patients. This work requires individuals to be change agile and demonstrate initiative-taking project and time management skills to meet program and study deliverables. This role also provides support to CSSM Office in delivering metrics, tracking performance, and developing tools to drive visibility of the CSSM program management. This role is required to provide support in other global time zones.

SKILLS:

  • Excellent organizational skills required.
  • Fluent in written and spoken English.
  • Fluent in MS Office 365 applications.
  • Exposure to working in a GMP/GCP environment and with regulatory audit teams.
  • Strong analytical and problem-solving skills, with the ability to collaborate effectively with colleagues and customers in a matrix environment.
  • Demonstrated experience in project management and implementation techniques.
  • Strong working knowledge and understanding of drug development processes, database structures, relational database management software, and analysis tools.

QUALIFICATIONS:

  • BA/BS in supply chain, scientific, computer science or business field with at least 2 years experience in pharmaceutical industry and/or supply chain management.
  • Proven ability to effectively develop, communicate, and execute project plans with multiple stakeholders.
  • Strong interpersonal skills with a demonstrated ability to manage stakeholders in different levels of technical and business roles.

JOB DESCRIPTION:

  • Serve as a point of contact in providing broad consult on different aspects of clinical drug supply to clinical, medical and GPD customers.
  • Review and assess GCS ability to support new and existing studies. Review study proposals and provide input on supply strategy, feasibility, and cost estimates.
  • Responsible for liaising with other teams such as Global Product Development (GPD), medical affairs and clinical colleagues when coordinating operational activities within GCS and our partners.
  • Translate early and late development product strategies into effective Supply Chain (SC) strategies (operating plans, scope, time, cost, risk, and communication plans) for the duration of each clinical trial or grant/compassionate study which balance the need of patients and SC.
  • Project manage from study start through to study close out. Ensure all systems and tools in project managing assigned studies are up to date and monitored.
  • Enter study specific jobs into a scheduling system and project manage each job from initial entry to final release of the job. Ensure supply are delivered timely to meet study timeline and patient needs
  • Partner with the Supply Chain Lead (SCL) to communicate program level investigational material and support activities to ensure supply provision and continuity for assigned study.
  • Act as a member of the Clinical Supply Team (CST) with a network of partners (internal and external) to ensure GCS meets customer expectations and prioritizes patient safety and supply requirements .
  • Support CSSM office by reviewing, assessing, and developing reports (including data visualization and other tools) and metrics related to resourcing, project timelines, protocol deliverables and evaluate improvements and compliance.
  • Work with CSSM Office Lead in developing metrics and timely submission of reports driving operational compliance, supporting workforce planning and change management.
  • Ensure systems are being updated on a regular basis by CSSM colleagues to ensure data is contemporaneous.
  • Support regular communication of CSSM Office initiatives throughout the organization to foster awareness and engagement.
  • Support knowledge management and any other initiative of CSSM office

HOW TO APPLY?

Please submit your updated resume via email: and

Email Subject Format: (CSSA) - CSSM Applicant: Last Name, First Name

Job Type: Fixed term

Contract length: 12 months

Pay: Php38, Php40,000.00 per month

Benefits:

  • Company events
  • Work from home

Education:

  • Bachelor's (Required)

Experience:

  • Manufacturing: 2 years (Preferred)
  • Microsoft Office 360: 2 years (Preferred)
  • Pharmaceutical: 2 years (Preferred)
  • project management and implementation techniques: 1 year (Preferred)
  • GMP/GCP environment: 2 years (Preferred)

Work Location: Remote

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Clinical Operations Support Coordinator

Pasig City, National Capital Region ₱40000 - ₱60000 Y IFIVE INC.

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Job Description

Highlights

  • Competitive compensation and benefits packages
  • Continuous professional development and learning opportunities
  • Regular engagement activities and events

___

CLINICAL OPERATIONS SUPPORT COORDINATOR

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent

ROLE OVERVIEW

We are looking for a Clinical Operations Support Coordinator to be part of our team.

  • This role is responsible will be responsible for the coordination of the administrative procedures needed to facilitate daily clinical operations of the Company Specialty Clinic Service Line. This position coordinates operations of the eCare Service Line as outlined below.

MAIN RESPONSIBILITIES

  • Participate in the development of operational and clinical workflow. Assist and educate hub staff on new implementations.
  • Work in conjunction with Clinical Informaticist and Quality Partner to manage paperwork and activities necessary to establish remote access with external EHRs and assist with activation/deactivation of accounts, software upgrades, staff training, etc.
  • Manage all equipment and connectivity testing, troubleshoot, and issue resolution. This includes filing IT tickets, following up on issues, education of other employees, working with individual site personnel, communicating with IT personnel, etc.
  • Assist with implementation tasks and go-live events.
  • Assist with data analysis to determine quality improvement opportunities related to the key performance indicators of the service line.
  • Assist with month-end data compilation and processing.
  • Coordinate with management of physician scheduling and communication.
  • Assist in development and maintenance of policy and procedure to ensure compliant and efficient workflow.
  • Coordinate and track scheduling of patient visits and on-demand assessment to facilitate efficient workflow.
  • Receive data and input information into various computer systems, databases, and spreadsheets as directed. Performs duties in an efficient, accurate and timely manner.
  • Manage incoming phones calls from patients, clinical sites, or providers; demonstrating professionalism and excellent customer service.
  • Complete video equipment checks per unit specific guidelines and troubleshoots as necessary.
  • Performs generalized secretarial duties in an accurate and timely manner to include, but not limited to: transpose handwritten or verbal communication to a typed format, edits all typing for typos and correct as necessary, makes copies of products as requested, collate, assemble, and distribute information as directed.
  • Performs tasks, as directed by supervisor/director, to assist in efficient operation of the Service Line to include, but not limited to: supply ordering and equipment maintenance.
  • Assist with internal and external customer service activities, including planning and coordinating events, facilitating communication with service line.
  • Other duties as may be assigned.

REQUIREMENTS

  • At least three (3) years of Healthcare BPO experience is a must.
  • Excellent Customer service skills and Technical skills are preferred
  • Willing to work on a shifting schedule
  • Willing to work at Tower 1, Rockwell Business Center, Ortigas (beside Medical City)
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Associate Clinical Systems Support Specialist

Taguig, National Capital Region ₱900000 - ₱1200000 Y Thermo Fisher Scientific

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Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

(Associate) Clinical Systems Support Specialist

We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.

We Are Currently Looking For Professionals To Join Our IT Support Team In Sofia, Whose Primary Responsibility Is To Provide Support For Different Clinical Systems To End Users On The Position Of

(Associate) Clinical Systems Support Specialist

To be successful you will have experience in an IT support centre environment and you would be able to demonstrate strong verbal and written communication skills in English.

You should have customer oriented approach and possess excellent organizational skills and multitasking abilities.

Having worked in an IT environment you will have a good knowledge of Microsoft Office suite applications and ability to support and troubleshoot web-based applications and software related issues.

Responsibilities

  • Working in a global team environment to troubleshoot and resolve clinical application and clinical system issues.
  • Providing technical support to Investigator Site staff, Sponsor users and PPD's Clinical Development teams;
  • Performing administrative tasks such providing system accesses and granting corresponding privileges
  • Working closely with life-science organizations personnel (doctors, nurses, clinical trial associates and etc.)
  • Partnering with other departments within PPD's IT division and operational departments to provide system resolutions.
  • Ensuring consistency, accuracy and high quality of data input by adhering the relevant Service Level Agreements and Key Performance Indicators
  • Participating in the development and regular maintenance of the internal work instructions and knowledge base articles
  • Interest and motivation to develop in the field of healthcare information technology and system support

Qualifications - External

Job Qualification:

  • Basic knowledge of Oracle based Remote Data Capture systems and/or Medidata Rave software will be considered as an advantage but not mandatory
  • Experience with Microsoft Office suite including MS Outlook, Word, Excel, and Power Point.
  • Ability investigate and resolve problems with software applications
  • Excellent verbal and written communication skills in English
  • Outstanding customer service skills are required
  • Excellent organizational skills and multitasking abilities
  • Flexibility to work on shifts
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Associate Clinical Systems Support Specialist

ThermoFisher Scientific

Posted 2 days ago

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Job Description

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
(Associate) Clinical Systems Support Specialist
We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD - thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.
We Are Currently Looking For Professionals To Join Our IT Support Team In Sofia, Whose Primary Responsibility Is To Provide Support For Different Clinical Systems To End Users On The Position Of
(Associate) Clinical Systems Support Specialist
To be successful you will have experience in an IT support centre environment and you would be able to demonstrate strong verbal and written communication skills in English.
You should have customer oriented approach and possess excellent organizational skills and multitasking abilities.
Having worked in an IT environment you will have a good knowledge of Microsoft Office suite applications and ability to support and troubleshoot web-based applications and software related issues.
Responsibilities
-  Working in a global team environment to troubleshoot and resolve clinical application and clinical system issues.
-  Providing technical support to Investigator Site staff, Sponsor users and PPD's Clinical Development teams;
-  Performing administrative tasks such providing system accesses and granting corresponding privileges
-  Working closely with life-science organizations personnel (doctors, nurses, clinical trial associates and etc.)
-  Partnering with other departments within PPD's IT division and operational departments to provide system resolutions.
-  Ensuring consistency, accuracy and high quality of data input by adhering the relevant Service Level Agreements and Key Performance Indicators
-  Participating in the development and regular maintenance of the internal work instructions and knowledge base articles
-  Interest and motivation to develop in the field of healthcare information technology and system support
**Qualifications - External**
Job Qualification:
-  Basic knowledge of Oracle based Remote Data Capture systems and/or Medidata Rave software will be considered as an advantage but not mandatory
-  Experience with Microsoft Office suite including MS Outlook, Word, Excel, and Power Point.
-  Ability investigate and resolve problems with software applications
-  Excellent verbal and written communication skills in English
-  Outstanding customer service skills are required
-  Excellent organizational skills and multitasking abilities
-  Flexibility to work on shifts
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Clinical and Operations Support Specialist

₱104000 - ₱130878 Y Emapta

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Job Description

Redefining Patient Care Through Technology and Compassion

Healing hearts goes beyond stethoscopes and charts-it's about combining compassion with innovation. Here's your chance to be part of a healthcare revolution that crosses borders without leaving home. Gain global exposure, support cutting-edge cardiac care, and take your career to the next level while making a lasting impact on patients worldwide.

Your Role in Patient-Centered Care

Be part of our client's team as a Clinical and Operations Support Specialist, where you'll handle patient communications, support device and platform use, maintain clinical records, coordinate referrals, and prepare reports-all while ensuring patients receive timely, personalized, and seamless care.

Career Snapshot

Employment type: Full-time

Shift: Night shift

Work setup: Permanent WFH

What's in It for You

  • Competitive salary package
  • Night differential pay to maximize your earnings
  • HMO coverage with free dependent upon regularization
  • Permanent WFH arrangement
  • Prime office location in Makati (easy access to MRT stations, restaurants, and banks)
  • Fully customized Emapta laptop with peripherals
  • Salary advance program through our banking partner (eligibility and approval subject to bank assessment; available to account holders with minimum 6 months company tenure)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
  • Free 24/7 access to office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

What You'll Need to Succeed

  • 3 to 5 years of relevant experience
  • Prior background in healthcare, call center, or patient coordination preferred
  • Strong organizational and multitasking skills
  • Excellent communication and customer service abilities
  • Comfort with technology platforms such as EHRs, CRM tools, and messaging systems
  • Detail-oriented, proactive, and able to thrive in a fast-paced startup environment

What You'll Do Every Day

Patient Communications & Call Management

  • Answer, document, and relay incoming calls; transfer messages as appropriate
  • Send SMS reminders and follow-ups to improve patient engagement and adherence
  • Support re-engagement workflows for patients with low activity and manage inactivation or offboarding processes
  • Provide non-clinical support such as portal login troubleshooting and basic care guidance

Device & Platform Support

  • Assist with initial device setup, troubleshooting, and return/recycling processes
  • Track device inventory and coordinate distribution and return kits

Clinical Data & Chart Maintenance

  • Update ISHI and clinic records (medications, labs, EF, clinical events) regularly

Care Coordination & Referral Support

  • Manage referrals by onboarding new patients into ISHI systems
  • Support scheduling of labs, procedures, and follow-up appointments
  • Facilitate secure exchange of clinical records between ISHI and partner clinics

Reporting

  • Upload monthly reports

About the Organization You'll Support

Our client is redefining how heart failure and complex cardiac care are delivered. Founded by Dr. Ajay Srivastava, a leading cardiologist, our client combines AI technology with clinical excellence to make personalized, high-quality cardiac care accessible to all. With partnerships like the Mayo Clinic Platform and a mission to address global healthcare inequities, they are driving a future where every patient receives tailored, data-driven care. They continue to expand collaborations with cardiologists worldwide, creating a scalable, innovative model of virtual care that transforms lives.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

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Clinical and Technical Support Specialist

₱350000 - ₱600000 Y Gtelecom

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Job Description

We're looking for a Clinical & Technical Support Specialist to provide post-sales customer support for our diagnostic platform. This role will start as frontline support but is designed to grow into a team lead role. You will directly support clinicians and patients, troubleshoot medical/IT workflows, and produce training content (guides, videos, UI walkthroughs). Over time, you'll help train and supervise junior staff. 

What we're looking for:

  • Nursing graduate or Licensed Medical Technologist

  • 2–4 years in healthcare BPO, diagnostics, or IT-enabled clinical support

  • Strong English communication + customer empathy

  • Experience in technical troubleshooting (apps, connectivity, EMR/LIS systems)

  • Ability to create training content (manuals, videos, UI guides)

Soft Skills:

  • Excellent English communication (verbal & written)

  • Strong customer empathy and problem-solving

  • Ability to simplify complex workflows

  • Comfortable with early shifts (6 AM – 4 PM PH)

Technical & Medical Skills:

  • Understanding of point-of-care testing workflows

  • Knowledge of lab basics (blood, urine, spirometry, ECG)

  • IT troubleshooting (remote support tools, SQL basics, HL7/FHIR)

  • Video editing & screen recording tools (e.g., Loom, Camtasia)

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Nursing Assistant

₱200000 - ₱250000 Y PRI College of Sciences Guaugua Campus

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JOB DESCRIPTION

DUTIES AND RESPONSIBILITIES

· Checks and receives articles from outgoing aide.

· Accounts for all linens during your shift and endorses them to the nursing aide of the next shift.

· Attends morning rounds with the ward nurses.

· Assist in giving baths to ambulatory patients.

· Serves drinking water and nourishment.

· Feeds patients who cannot eat by themselves.

· Give/performs simple treatments like perineal care, SS enema, refilling of hot water bags and ice caps.

· Measures fluid intake and output.

· Takes and charts vital signs when delegated.

· Provides specimen vials, collects urine and stools specimen and sends them to the laboratory.

· Answers patient's calls and delivers messages.

· Provides clean linen and makes bed.

· Serves and empties bedpans.

· Scrubs bedpans and urinals.

· Shaves patient for surgery.

· Maintains cleanliness and orderliness of the patient's unit at all times.

· Sees to it that all beds are complete with linen and pillows.

· Tilt beds and bedside tables, counters, cabinets, and bedside chairs.

· Fills drinking bottles at the bedside tables.

· Washes glasses and spoons of bed patients.

· Removes all used or discontinued equipment from patient areas and cleans and returns them to the utility room.

· Other duties that may be assign from time to time by the immediate supervisors.

EDUCATIONAL REQUIREMENTS

At least a graduate in Midwifery or a 2 year in Nursing aide or 6 months caregiver.

An NC II holder in Health Care Services or NC II Caregiving.

Job Type: Full-time

Benefits:

  • Additional leave
  • On-site parking

Experience:

  • Nursing Assistant: 1 year (Required)

Work Location: In person

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