5,153 Patient Access jobs in the Philippines

Job Title: Patient Access - Medical Virtual Assistant

Company: Neolytix

Work Set up: 100% Remote

Employment Type: Full-time

About this Position

Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic

About Neolytix

Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.

Work with a company where your work can make a real impact

• We are a boutique company respected and by our clients providing no-nonsense advice on key issues that impact them.
• 4.7 on Google and 4.2 on Glassdoor with 80% of approval rating

Working at Neolytix

At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun

• Complimentary Medical Coverage
• Work with diverse team members across countries & cultures
• Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts

Job Description

• Prepares and assembles medical record documentation/charts for physician
• Ensures medical record compliance by self-documentation attestation.
• Updates patient history, physical exam, and other pertinent health information in the patient
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
• Monitors the duration of basic lab results and screening procedures.
• Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
• Demonstrate understanding necessary to assess, review and apply criteria

Requirements:

• Previous experience in a customer service or healthcare-related role preferred
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in Microsoft Office and electronic medical records (EMR) systems
• Compassionate and empathetic demeanor
• Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
• Webcam, Noise Cancelling headset, 30mbps internet speed or above
• Dedicated place at home for work

Benefits:

• Competitive salary
• Comprehensive benefits package
• Paid time off and holidays
• Opportunities for career advancement and professional development
• Collaborative and supportive work environment

Job Type: Full-time

Pay: Php20, Php33,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Work from home

Application Question(s):

• How long is your BPO experience?
• Do you have experience with US Healthcare Insurances? If yes, what are the US Healthcare Insurances you encounter working with?
• Previous/Current Monthly Salary in PHP:
• Expected Monthly Salary in PHP:

Work Location: Remote

Job Type: Full-time

Shift Schedule: Monday - Friday, 6:00 AM - 3:00 PM Philippines time

Work Location: Fully-remote (Work-from-Home)

Join Feedwell - Sydney's Leading Fresh Food Catering Company

At Feedwell, we fuel Australia's top teams with fresh, vibrant, and nourishing food - from daily catering to large-scale events. Our clients include global brands like Google, Amazon, Louis Vuitton, and TikTok.

We're on the lookout for a customer-focused, detail-oriented representative based in the Philippines to join our expanding team. In this role, you'll be the first point of contact for our valued clients—helping them place orders, explore our catering menus, and ensuring they receive exactly what they need, every time.

What You'll Be Doing

• Answer customer calls and emails during Australian business hours
• Guide clients through our food catering options and recommend suitable menus
• Accurately place and modify orders using our internal system
• Resolve customer queries and concerns with professionalism and a positive, solutions-focused approach.
• Liaise with our operations team in Sydney to ensure smooth and timely deliveries.
• Maintain up-to-date client records while following internal processes.

Why You'll Love Working With Us

• 100% Remote – Work from the comfort of your home in the Philippines
• Day Shift Only – Enjoy a stable schedule aligned with Australian business hours
• Supportive Team Environment – Be part of a collaborative, growth-focused culture
• Your Voice Matters – We welcome ideas and encourage continuous improvement
• Government-Mandated Benefits Covered – SSS, PhilHealth, Pag-Ibig and Income Tax (upon completion of a 4-week trial period)
• HMO Coverage - Available after 3 months of successful employment.

What We're Looking For:

To be successful in this role, you will ideally have:

• Excellent spoken and written English communication skills
• At least 2 years of experience in customer services, supporting Australian accounts—either in a call center setting or remotely.
• At least 2 years of experience supporting food service-related accounts or clients, in a call center or remote work environment.
• Strong interpersonal skills and confidence in guiding customers through decisions and available options.
• The ability to remain focused, friendly, and efficient—especially during high-volume periods.
• A proactive, tech-savvy mindset and the ability to work independently with minimal supervision.
• Proficiency in Google Workspace (Gmail, Docs, Sheets, etc.)

Is This Role Right For You?

• You have 2-3 years of experience in the BPO industry and are looking to transition into a long-term work-from-home arrangement.
• You're currently working remotely on a night shift and are seeking a permanent day shift schedule.
• You already have a dedicated home office set-up, including a reliable desktop or laptop, noise-cancelling headset, and a webcam for virtual meetings.
• You have a stable internet connection with a minimum speed of 50 Mbps

This role may not align with your goal if:

• You have over 3 years of experience in the BPO industry or remote client support and are currently seeking a supervisory or leadership role.
• You're specifically looking for a non-voice, back-office, or offline-focused role.

How to Apply:

We're looking for a service-oriented professional who thrives on meaningful conversations—not just reading from a script. If you're passionate about helping people, quick to solve problems, and committed to creating memorable experiences, we'd love to hear from you

About the role

Clu Forwarding is seeking a talented and driven Customer Service professional to join our team in Cebu City, Cebu. This full-time role will allow you to make a real impact within our growing organisation, without the need for prior BPO experience. You will be the first point of contact for our valued customers, delivering exceptional service and support.

What you'll be doing

1. Responding to customer enquiries and requests via phone, email, and chat channels
2. Resolving customer issues in a timely and efficient manner
3. Providing accurate information and guidance to customers
4. Identifying opportunities to improve customer experience and recommend solutions
5. Maintaining detailed records and documentation of customer interactions
6. Collaborating with cross-functional teams to ensure seamless customer service

What we're looking for

1. Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
2. Excellent problem-solving and critical thinking abilities to effectively address customer concerns
3. Commitment to delivering exceptional customer service and a genuine desire to help others
4. Ability to remain calm and composed under pressure
5. Familiarity with customer service software and technology, or a willingness to learn
6. High school diploma or equivalent

What we offer

At Clu Forwarding, we are committed to fostering a supportive and inclusive work environment. We offer a competitive salary, opportunities for career advancement, and a range of benefits to support your overall well-being. Our goal is to help you thrive and reach your full potential.

About us

Apply now to become our next Customer Service superstar

Job Qualifications:

• Bachelor's degree in Business Administration, Marketing, Communications, or any related field (undergraduates may be considered with relevant experience).
• At least 1–2 years of experience in customer service, client relations, or a similar role (fresh graduates with strong communication skills are welcome to apply).
• Excellent verbal and written communication skills.
• Strong problem-solving skills and ability to handle customer concerns in a professional and timely manner.
• Proficient in MS Office applications (Word, Excel, Outlook) and comfortable using CRM or other customer service software.
• Must be customer-oriented, patient, and able to work well under pressure.
• With strong interpersonal skills, positive attitude, and a team player.
• Willing to work on shifting schedules, weekends, and holidays as needed.

Job Type: Full-time

Work Location: In person

Expected Start Date: 10/07/2025

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Service

In this role, you will support customers in English via calls and emails.

Responsibilities

• Receive and respond to customer calls, emails and chats; capture and verify required information
• Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner
• Resolve customer issues and concerns in a professional and efficient manner
• Maintain accurate records of customer interactions and resolutions
• Effectively communicate solutions and recommendations to clients
• Stay up to date with product and service offerings to provide accurate information to customers
• Meet or exceed established performance metrics, such as response time and customer satisfaction
• Meet or exceed quality assurance targets
• Effective Client Account Management to drive client advocacy

Qualifications we seek in you

Minimum Qualifications

• High School or Senior High School Graduate
• customer service experience, preferably in financial services
• Strong written and verbal communication skills
• Strong numeracy and problem-solving skills
• Ability to work in a fast-paced environment and handle a high volume of customer inquiries
• Strong attention to detail and ability to maintain accurate records. - Positive and professional attitude

Open to flexible schedule, including evenings and weekends

• Communication (written / insights synthesis and reporting in a presentation)
• Decision making / critical thinking.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

About the role

We are seeking a motivated and service-oriented Customer Service representative. In this full-time role, you will be responsible for providing exceptional customer support to our clients in the telecommunications industry. Based in Davao City, Davao del Sur, this is an excellent opportunity to develop your skills in a dynamic and fast-paced environment.

What you'll be doing

Handling inbound customer calls and emails to address inquiries, troubleshoot issues, and provide solutions

Maintaining accurate records and documentation of all customer interactions

Identifying and escalating complex issues to the appropriate team or department

Providing product and service information to customers and assisting with sales and order processing

Actively seeking opportunities to improve customer satisfaction and resolve complaints effectively

Participating in team meetings and training sessions to continuously enhance your knowledge and skills

What we're looking for

At least HS or SHS Graduate

Previous experience in a customer service or call centre role, preferably in the telecommunications industry

Excellent communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner

Strong problem-solving and critical thinking abilities to handle a variety of customer inquiries and issues

Familiarity with customer service software and tools, such as CRM systems

Willingness to work in a fast-paced environment and adapt to changing priorities

Commitment to delivering high-quality customer service and maintaining a positive, solutions-oriented attitude

We're looking for a detail-oriented and motivated individual from the Philippines to join our team as a Customer Support Assistant. You'll be helping our users with questions, guiding them through our platform, and ensuring they have the best possible experience.

Key Responsibilities

• Respond to customer inquiries via chat, email, and support tickets.
• Provide clear and friendly assistance with bookings, payments, and account setup.
• Record customer feedback and share it with the team to improve services.
• Assist with light administrative tasks (data entry, scheduling, basic reporting).
• Work collaboratively with our global team.

Qualifications

• Strong written English communication skills.
• Computer literate (Google Workspace, email, chat platforms).
• Positive, problem-solving attitude with attention to detail.
• Reliable internet connection and a quiet working environment.
• Previous customer service or BPO experience is a plus but not required.

Job Type: Full-time

Pay: Php10, Php21,218.54 per month

Benefits:

• Paid training
• Work from home

Language:

• English (Preferred)

Work Location: Remote

Job description

• Good communication skills
• Present products and services to clients
• Manage client relationship
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• User training

Requirements:

• Knowledge in Microsoft Office especially Excel
• Logical Analysis
• Can effectively and efficiently collaborate with the team
• Self-Determined and Open Minded especially during the training period.
• Can prevent mistakes and improve job quality
• Familiar with Data Management System

Job Type: Full-time

Pay: Php15, Php20,000.00 per month

Benefits:

• Paid training
• Work from home

Language:

• English (Preferred)

Work Location: In person

Salary: PHP 50,000 per month (inclusive of PHP 3,000 de minimis benefit)

A trusted Australian plumbing services business providing fast, reliable, and professional plumbing solutions. We are looking for a proactive and customer-focused Inbound & Outbound Call Specialist to join our remote team.

In this role, you will be the first point of contact for customers, handling incoming service enquiries, scheduling jobs, and following up with outbound calls to ensure smooth service delivery.

• Minimum 2 years of experience working in an Australian based call center

• Answer inbound calls from customers, handling plumbing service requests and enquiries.
• Make outbound calls to confirm bookings, follow up on pending jobs, and provide updates to clients.
• Schedule appointments and dispatch jobs efficiently using internal systems.
• Provide excellent customer service, ensuring all interactions are professional and courteous.
• Accurately record details of customer interactions and job updates.
• Work closely with the Australian team to support daily operations.

• Previous experience in a call center, customer service, or inbound/outbound role preferred.
• Strong English communication skills (both verbal and written).
• Ability to handle high call volumes with professionalism and patience.
• Organized, reliable, and detail-oriented.
• Proficiency in using computer systems, scheduling software, or CRM tools.
• Ability to work independently.

• Monthly salary of PHP 50,000 (inclusive of PHP 3,000 de minimis benefit).
• Health care benefits after 3 months of employment.
• 25 PTOs (combination of Vacation/Sick and Emergency Leave)
• Work with a dynamic Australian business with strong growth and reputation.
• Long-term, stable role with opportunities to grow in the company.

• Operating System: Windows 10 Home/Pro at 64-bit - *Genuine

• CPU/Laptop:

• Minimum: Intel Core i3

• Recommended: Intel Core i5 8th gen and above or similar
• Memory: 8GB or more
• Anti-virus installed in the device
• Internet subscription/speed: At least 20 mbps (DSL/Fiber only)
• LTE connection only accepted as backup
• Headset w/ mic and noise cancellation feature (Recommended: Jabra or Plantronics)

How to Apply

If you are a strong communicator who enjoys helping customers and managing calls with professionalism, we'd love to hear from you.