5,961 Parts Advisor jobs in the Philippines

DUTIES AND RESPONSIBILITIES:

• The main task of the Parts Advisor is to ensure the constant supply and availability of all parts and that customers receive reliable and comprehensive service at all times. The Parts advisor supports the After Sales business in all aspects.
• Actively and effectively sell, promote, communicate and deliver brand-specific services and selected products (Parts & accessories, Merchandise items, etc.)
• Ensure that at all times parts are ordered and supplied to the needs of customers and own workshop and operational requirements.
• Provide analysis reports of revenue, stock and inventory turnover to the Parts Manager
• Secure a clean, tidy and well-maintained working environment and equipment
• Organize the stock and merchandise displays according to customer and dealer needs
• Provide a consistent, pleasant, and memorable service experience for each customer
• Establish, build and maintain ongoing relationships with customers and prospects by anticipating and meeting their needs for services and products, as well as by and matching them with brand specific products and/or service offerings
• Utilize all necessary working tools during daily work (Parts catalog, DMS, etc.)

Qualifications:

• Graduate of 4 year business course
• With experience in automotive industry
• Must be proficient in computer skills ( MS Office, DMS, Manufaturer dealer Service system)
• Must have valid driver's license
• Willing to work in Taguig City

Job Type: Full-time

Benefits:

• Gym membership
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Application Question(s):

• What's your expected monthly salary?
• Do you have experience in automotive industry?

Work Location: In person

• Preparation of billing and invoices, and encoding in the system for the payment.
• Estimate parts pricing and checking through the system and catalogue.
• Answer phone inquiries.
• Keeping and checking the master inventory for monitoring of stocks.
• Processing of ordered parts and client coordination for pick up.
• Preparation of parts requisition.
• Filing and keeping of documents.
• Carry out other tasks within the after-sales department which may be required from time to time by the Manager and President.

Qualifications*

• Graduate of automotive service or related field.
• Ability to identify and source parts.
• Excellent organizational and communication skills.
• Ability to use a computer and relevant software package.
• Quick attention to details.

Job Type: Full-time

Benefits:

• Paid training

Work Location: In person

The Dealer Parts Advisor plays a key role in supporting both customers and the service workshop by ensuring the accurate identification, ordering, and supply of automotive parts and accessories. This role also contributes to sales growth through upselling and cross-selling while maintaining efficient inventory control and excellent customer service.

Customer Support & Sales

• Assist walk-in, phone, and online customers in selecting the correct parts and accessories.
• Provide quotations, pricing, and availability information.
• Upsell or cross-sell parts to increase sales revenue.
• Handle inquiries, complaints, and ensure customer satisfaction.

Parts Identification & Ordering

• Use the dealership's Electronic Parts Catalog (EPC) or OEM system to identify correct part numbers.
• Coordinate with suppliers, warehouses, or the manufacturer for ordering unavailable parts.
• Ensure timely follow-up on backorders and special orders.

Inventory & Stock Management

• Monitor stock levels and ensure fast-moving parts are adequately available.
• Assist in regular inventory counts and reconciliation of discrepancies.
• Tag, shelve, and organize incoming parts properly for easy retrieval.
• Coordinate with the Parts Manager on stock replenishment and obsolete parts management.

Workshop / Service Coordination

• Provide the Service Department with required parts for repair orders in a timely manner.
• Verify part numbers before releasing items to technicians to avoid errors.
• Update service advisors or workshop controllers on parts availability or delays.

Documentation & System Transactions

• Process sales invoices, purchase orders, delivery receipts, and returns in the dealership's DMS (Dealer Management System).
• Maintain accurate records of parts transactions (sales, returns, warranties).
• Ensure compliance with dealership and manufacturer policies regarding parts handling.

Other Duties

• Assist in periodic promotional campaigns or parts sales events.
• Ensure cleanliness, safety, and orderliness of the parts counter and storage area.
• Attend manufacturer/dealer training programs to stay updated with product knowledge.

Education:

• Bachelor's Degree or Technical/Vocational Course in Automotive Technology, Mechanical Engineering, Business Management, or related field.

Experience:

• Minimum 3 years of experience in an automotive dealership (preferred).
• Strong knowledge of automotive systems, components, and accessories.

Skills & Competencies:

• Proficiency in EPC and Dealer Management Systems.
• Excellent customer service and communication skills.
• Sales-oriented with upselling/cross-selling ability.
• Strong organizational and inventory management skills.
• Basic accounting and documentation knowledge.
• Computer literacy (MS Office, DMS software).
• Experience in the automotive industry is highly preferred.

• Greeting customers and scheduling service appointments
• Cataloguing customers concerns and comments
• Writing service orders and descriptions of problems and repairs
• Translating customers' repair problems into standard repair terminology
• Explaining repairs to customers
• Estimating the cost and time needed for repairs
• Handling customer complaints
• Must be able to work well independently and as part of a team

• Identify customer needs and recommend appropriate Hino Genuine Parts and services by diagnosing vehicle issues, providing accurate part identification, and offering technical solutions
• Prepare detailed repair estimates and quotations including parts pricing, labor costs, and service timelines while explaining recommendations in clear, customer-friendly terms
• Process parts sales and service orders accurately using the company system, coordinate with technicians and warehouse staff, and ensure timely order fulfillment and customer updates
• Translate technical information into understandable language for customers, explain repair procedures, warranty coverage, and maintenance schedules to build trust and confidence
• Maintain customer relationships through professional communication, follow-up on completed work, handle complaints efficiently, and achieve monthly sales targets for parts and services

• Diploma or degree in Automotive Technology, Mechanical Engineering, or related field; technical certification is an advantage
• 1-2 years experience in automotive parts sales, service advising, or related customer-facing role is an advantage
• Strong knowledge of vehicle systems, parts, and automotive repair processes
• Excellent communication and customer service skills; ability to explain technical concepts clearly
• Proficient in MS Office and automotive parts catalog systems; organized with strong attention to detail

What you'll be doing

1. Develop and implement effective inventory control strategies to ensure optimal stock levels, minimise waste, and maximise efficiency
2. Manage the procurement of raw materials, components, and finished goods to meet production and sales demands
3. Analyse inventory data and generate reports to identify trends, forecast future needs, and make informed purchasing decisions
4. Collaborate with cross-functional teams, including production, logistics, and finance, to align inventory management with overall business objectives
5. Implement and maintain inventory tracking systems, including the use of technology-based solutions
6. Identify and resolve inventory-related issues, such as stock discrepancies, obsolete inventory, and supply chain disruptions
7. Ensure compliance with relevant industry regulations and company policies regarding inventory management

What we're looking for

1. experience in inventory management, preferably within the manufacturing, transport, or logistics industries
2. Fresh graduate/ Any course
3. Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions
4. Proficiency in inventory management software and technologies, such as ERP systems and inventory tracking tools
5. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams
6. Knowledge of industry regulations and best practices in inventory management

Job Title:

Inventory Management Specialist

Company:

Akora Outsourcing

Work Schedule:

9:00 AM – 5:00 PM EST (Night Shift)

Location:

Remote

Akora Outsourcing is a premier provider of outsourcing solutions, specializing in connecting businesses with highly skilled Talent Partners.

Job Overview

We are seeking a highly detail-oriented Inventory Management Specialist with strong knowledge of Inventory and Procurement processes. The ideal candidate will be responsible for efficiently managing and maintaining precise inventory data for a hardware construction company. This role requires meticulous data entry, purchase order (PO) processing, and a keen eye for accuracy to optimize supply chain operations.

Key Responsibilities

• Accurately input, update, and maintain inventory data in Epicor ERP (training will be provided).
• Process purchase orders (POs) and track stock levels to ensure accurate inventory management.
• Review and verify inventory data for accuracy, ensuring proper tracking of product availability and movement.
• Identify and resolve discrepancies in inventory records by coordinating with relevant departments.
• Generate inventory reports, monitor supply trends, and provide actionable insights for inventory planning.
• Collaborate with purchasing, logistics, and other teams to ensure proper stock levels and order fulfillment.
• Uphold confidentiality and ensure the security of all inventory-related data.
• Track and manage financial records related to inventory, including purchases, sales, and expenses.

Qualifications

• Strong knowledge of inventory and procurement processes, including purchase order management.
• Meticulous attention to detail with a high level of accuracy in data entry.
• Willingness to be trained in Epicor ERP software.
• Experience with QuickBooks is a plus but not required.
• Excellent organizational and time-management skills.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Effective communication and problem-solving skills.

This role is ideal for someone who thrives on precision, enjoys working with inventory data, and is eager to learn new systems. If you have a strong background in inventory management and procurement, we encourage you to apply

Minimum Qualifications:

• Graduate of any business-related courses.
• With at least 1 year experience in Inventory/Warehousing/Logistics/Supply Chain Management or any related field.
• Good verbal and written communication skills to coordinate with other departments effectively.
• Proficiency in entering and maintaining accurate supply and inventory data in spreadsheets, databases, or inventory management systems.
• Physically healthy as the position may require manual labor, including lifting, organizing, or moving supplies.
• Able to quickly adapt to changes in supply needs or priorities, particularly in dynamic work environments.
• Can start asap.

Job Roles and Responsibilities:

Team Coordination & Leadership

• Act as the main Point of Contact between the client proponent and the team (downlines).
• Assign and manage daily tasks to downline members, monitor progress, and balance workloads.
• Collaborate with the Team Lead to escalate operational challenges and performance issues promptly.
• Address and resolve concerns within your level, ensuring a smooth workflow and team satisfaction.

Strategic Implementation & KPI Management

• Develop, communicate, and execute strategies designed to meet and exceed KPI targets.
• Analyze performance metrics and adjust plans to optimize results.
• Conduct regular performance reviews and one-on-one support to guide downlines toward KPI attainment.

Inventory Oversight & Process Optimization

• Oversee inventory control processes including netting, forecasting, inspection coordination, and reporting.
• Identify bottlenecks or inefficiencies and drive continuous improvement initiatives.
• Ensure data integrity by validating reports, resolving discrepancies, and maintaining accurate inventories.
• Conduct regular audits and implement corrective actions in collaboration with stakeholders.

Cross-functional Collaboration

• Partner with SCM staff, Engineering, Logistics, Procurement, and Vendors to synchronize operations.
• Represent inventory needs in WMS/ERP discussions and lead adoption of improved tools or workflows.
• Facilitate communication with other departments to align forecasts, inspections, pullouts, and reporting cadence.

Problem-solving & Escalation Management

• Proactively monitor key processes and identify deviations.
• Provide root cause analysis for issues and execute resolution plans or escalate when needed.
• Serve as a mentor to team members, engaging them in problem-solving and growth.

Operations Execution (as needed)

1. Collect and Analyze Supply Chain Data
2. Maintain Inventory Procedures and Master Data Integrity
3. Generate and Update Reports and Dashboards
4. Collaborate with Cross‑Functional Teams
5. Drive Continuous Process Improvement
6. Conduct Issue Resolution and Data Quality Audits
7. Coordinate Inspection Activities and Follow-Ups
8. Perform Semi‑Annual Inventory Audits

Job Qualifications:

• Bachelor's Degree in an appropriate field of study or equivalent work experience
• With experience in vendor/subcon management.
• Comfortable analyzing data using Excel (formulas, VLOOKUP, PivotTables)
• Served as a key point of contact—coordinating with clients and delegating tasks to the team.
• Skilled in identifying issues and implementing solutions via root cause analysis.
• Strong eye for detail with a focus on improving processes.
• Excellent communicator and collaborator across departments.
• Organized multitasker who can work independently and take ownership.