2,147 Partnership Management jobs in the Philippines

The position is primarily responsible for providing support to the Department Head in managing and maintaining business relationships with corporate partners.

Duties and Responsibilities:

• Maintains complete and detailed knowledge of all company products and services.
• Informs existing and new corporate partners on the benefits and features of the new products and services offerings.
• Promote high-quality sales and service to ensure client satisfaction.
• Provides active response and engaged consultation to strengthen client relationships and connection.
• Attends to client complaints and takes the first step to resolve the issue
• Helps in facilitating client satisfaction survey/interview and recommends ways of improving client satisfaction.
• Forwards upselling and cross-selling opportunities to other sales units.

Qualifications:

• Graduate of any four (4) year course
• At least two (2) years of related work experience in any related field
• Can deal and manage at least 10 bank partner's on-boarding processing and documentation in 6 months
• With strong ability to communicate, present and influence key stakeholders at all levels of an organization
• Willing to work in Makati

The position is primarily responsible for providing support to the Department Head in managing and maintaining business relationships with corporate partners.

Duties And Responsibilities

• Maintains complete and detailed knowledge of all company products and services.
• Informs existing and new corporate partners on the benefits and features of the new products and services offerings.
• Promote high-quality sales and service to ensure client satisfaction.
• Provides active response and engaged consultation to strengthen client relationships and connection.
• Attends to client complaints and takes the first step to resolve the issue
• Helps in facilitating client satisfaction survey/interview and recommends ways of improving client satisfaction.
• Forwards upselling and cross-selling opportunities to other sales units.

Qualifications

• Graduate of any four (4) year course
• At least two (2) years of related work experience in any related field
• Can deal and manage at least 10 bank partner's on-boarding processing and documentation in 6 months
• With strong ability to communicate, present and influence key stakeholders at all levels of an organization
• Willing to work in Makati

ROLES AND RESPONSIBILITIES

Sales & Marketing

• Assists the Product Manager in managing the entire product line life cycle from strategic planning to tactical activities.
• Actively works toward achieving the product/brand sales and bottom-line projections.
• Establishing arrangements for new distribution channels, partnerships, or promotional tie-ups to achieve the brand/product projections.
• Responsible for reviewing relevant product data to ensure that the channels and intermediaries are kept up to date on new developments regarding the companies or competitors' products.
• Act as point of first reference for all product related enquiries and work collaboratively with colleagues in Operations, Distribution Channels, Accounting/Finance, Actuarial, IT/KIM, Marketing Services and Communication, and all others
• Develops strategies to identify potential partners.
• Facilitates the creation and presentation of proposals and programs for the potential partner.
• Identifies and/or creates processes specific to the partnership in coordination with partners and concerned units.
• Drafts and finalizes Memorandum of Agreement for the partnership.
• Prepares/gathers all requirements specific to the partnership.
• Conducts orientation/training to partners to ensure effective management of the program.
• Assists in product development.

Partnership Relationship Management

• Oversees the handling of partner's requirements.
• Ensures that set standards are observed in handling and processing endorsements and claims.

Billing & Collection

• 1Oversees reconciliation of enrollments vs. premiums received.
• Monitors premium receivables and follows up partner institutions on payment of their outstanding accounts.
• Ensures timely reporting of accounts receivables.

Renewals

• Monitors expiring policies.
• Coordinates with Actuarial Team on the pricing of the expiring policies.
• Attends to queries in cases there are changes in the renewal premiums. Presents options to clients to retain accounts.

Establishing and Monitoring Standards

• Establishes and reviews processes and turnaround times to meet customers' needs/expectations.
• Ensures consistent compliance with established processes and standards through proper monitoring, review and updating of control mechanisms.

QUALIFICATIONS

• Graduate of a bachelor's degree course in Agriculture
• At least three years' experience in Sales and/or Marketing
• Proficient in the use of Microsoft Word, Excel and PowerPoint and Canva.
• Above average English communication skills both oral and written.

We are seeking a talented individual to join our Client Relationship Management Team at Marsh. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

Client managers are responsible for the growth, profitability, and client satisfaction of a book of business containing complex priority accounts. Client managers "deliver the firm" by aligning client strategies and needs to MMC's capabilities and resources.

We will count on you to:

• Serves as first point of contact for day-to-day communication with numerous and/or complex accounts, follows up on correspondences and manages/maintains communications.
• Develops and communicates an understanding of client businesses by conducting and analyzing client research, research on industry issues, preparing benchmarking studi We are seeking a talented individual to join our Wealth team at Mercer. This role will be based in Hong Kong. This is a hybrid role that has a requirement of working at least three days a week in the office.

What can you expect?

• We are currently seeking to add to our investment and retirement consulting team. Based in Hong Kong, this role will oversee the delivery of client work, lead client accounts and support business development activities.
• The role reports to the Head of Wealth for Hong Kong, and will serve clients in Hong Kong & Macau, South Korea, Taiwan and Philippines.
• In this role as Senior Consultant, you will lead projects relating to pension and retirement needs of corporate and government clients, and help to grow the business through networks and active business development. The projects will cover solutions such as setting up new pension plans, actuarial valuations, selection of pension related vendors such as trustee, pension administrator and master trust providers.

We will count on you to:

• Lead client delivery with close management of team effort, focusing on high quality output and in a time efficient approach.
• Develop as the subject-matter expert internally and externally in key topics related to Mercer Wealth's solutions. Develop good understanding of Mercer methods and tools so to coach junior members in completing assignments efficiently.
• Attend to day-to-day enquiries from clients or internal counterparts in a responsive manner.
• Participate in business development activities by driving new business proposals, develop deep client relationships and extending client interests to other Health, Wealth and Career solutions.
• Interact with internal local and regional team members to contribute to collaborative culture.
• Member of Hong Kong Wealth leadership team, with 3-4 reporting lines.

What you need to have:

• 7-8 years of experience in pension advisory industry which includes client-facing duties, for example through serving in-house pension plan, working in a pension provider or individual financial advisor.
• Accustomed to carrying out analytical/numerical responsibilities.
• Sound project management and coaching skills, able to plan ahead to achieve project milestones and execute in a timely manner with strong commitment on quality.
• Ability to articulate complex and technical information in layman and concise ways through written and verbal communication.
• Good command on MS Office applications (MS-Excel, MS-Word, Outlook). Strong IT skills and the ability to learn new systems quickly.
• Strong language capabilities in English and Cantonese. Mandarin would be an added advantage.
• Academic and professional qualifications to include numerate subjects such as mathematics, engineering, computer science, actuarial science, finance, economics.
• Acuarial associate or actuarial fellow.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

R_

JOB OVERVIEW:

The Customer Relationship Management (CRM) Officer is responsible for running day-to-day CRM campaigns in collaboration with different teams by segmenting our first-party data across the departments into different customer profiles, target customer profiles with relevant and personalized communications to ensure customer retention, satisfaction, and delight.

QUALIFICATIONS:

- Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management or Communication

- With 2-3 years of relevant CRM experience; experience in CRM Marketing in an online subscription business (e.g. gaming, telecommunications, entertainment or other relevant industry) is an advantage

- Knowledge and understanding of tools: SQL server, Salesforce cloud, Google Analytics, Google Tag Manager

- Has clear understanding of basic data structure and data capture processes

- Basic Project Management skill (web / app/ CMS development)

- Willing to report to work onsite (Ortigas, Pasig)

We are seeking a talented individual to join our Client Relationship Management Team at Marsh. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

Client managers are responsible for the growth, profitability, and client satisfaction of a book of business containing complex priority accounts. Client managers "deliver the firm" by aligning client strategies and needs to MMC's capabilities and resources.

We will count on you to:

• Serves as first point of contact for day-to-day communication with numerous and/or complex accounts, follows up on correspondences and manages/maintains communications.
• Develops and communicates an understanding of client businesses by conducting and analyzing client research, research on industry issues, preparing benchmarking studies and creating risk maps for internal and external use.
• Supports colleagues by managing day-to-day aspects for designated accounts and conducting ensuing account management tasks including completing billing transactional work, generating, and coordinating calendars and timelines, liaising between internal senior professionals and business accounts, and generally representing the business to ensure satisfaction, compliance and allow for senior level colleagues to focus on growth efforts.
• Manages account concerns or issues encountered and successfully addresses small and complex problems in a timely manner, applying judgement as to when and what to escalate up to senior colleagues.
• Collects insights and information on relationship satisfaction and reports results to senior colleagues offering context and suggestions when needed to best ensure account satisfaction and retention.
• Begins to build relationships with professional counterparts at client organizations.
• Maintains a fluency in the Company's various service offerings and market trends to enrich work performed and develop sales capabilities.

What you need to have:

• Bachelor Degree
• At least 3 years of experience in similar field of client facing, account handling experience
• Team player

What makes you stand out?

• Able to manage and develop client relationship
• Experience with business development and expanding and diversifying the business

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

R_

I. MAJOR RESPONSIBILITIES AND DUTIES

• Responsible for the accuracy and timely completion of Supplier Accreditation Process by ensuring all requests are within the radar and provide effective communications to all stakeholders about the status of all active requests.
• Provide analysis and recommendations on Supplier onboarding rating to mitigate supply management risk and strategize mechanism on optimizing vendor pool.
• Accountable for data integrity of Supplier master in the system (AX) which all active Suppliers are accredited and met all standards set by the process.
• Performs semi/annual Supplier Performance Evaluation by preparing Supplier Compliance and Performance Evaluation (SCPE) Report; Gathers feedback and approval from stakeholders, establish Supplier Corrective Action Plan (SCAP) to address issues and improvements, and effectively communicate identified gaps with Procurement and Supplier.
• Produce error-free work material by ensuring data and documents are consistent and accurate and compliant to the company policies and procedure.
• Performs necessary analytics and support in development and implementation of continuous improvement initiatives by the team.
• Ensures all Supplier Engagement Process are accomplished based on agreed Turnaround time (e.g. Accreditation, Reaccreditation, Credit limit application, execution of Bidding and Negotiation, Supplier Performance review, and Hygiene Audit scheduling)
• Perform other duties assigned to in relation to Supplier Relationship Management.

II. JOB SPECIFICATIONS

Educational Requirement:

• Graduate of 4-5 year course in university.

Experience Requirement:

• One (1) year minimum work history is preferred.
• Experience with data entry and data gathering is preferred.
• Proficient in Microsoft Office applications.

Skills and Attributes:

• Supplier Relationship Management - Creates Supplier relationship strategies based on the market and cost dynamics of Okada. Devise and implement performance indicators and metrics for key Suppliers
• Regulatory and Legal Environment - Understands and applies the legality of regulatory frameworks to operate effectively in a regional market. Understands and applies the wider geographical rules and regulations and monitors and audits to ensure compliance
• Governance/Policies & Procedures - Follows and complies to the governance structure, policies and procedures in decision making and day-to-day job performance

Other Qualifications:

ABILITY:

• Critical Thinking- knows how to interpret relevant information when presented with ambiguous and complex tasks. He/She has excellent critical thinking skills and the ability to assess risks and manage complicated tasks.
• Emotional Capacity - can handle his/her emotions effectively at all time. He/She remains optimistic even when there is a setback, respectfully handles difficult individuals, and makes sound decisions when faced with uncertainties

ASPIRATION:

• Influence –trusted to lead or influence a team in accomplishing work, tasks and projects. He/She creates a culture supportive of his/her direct reports or co-workers and fosters motivation and team performance. He/she is open to listening to others in making decisions and consistently imparts knowledge and supports the growth of his/her co-workers.
• Interest - demonstrates passion and enthusiasm for his/her work. He/she is always excited to take on additional tasks and new projects that would challenge his/her daily routine at work.

ENGAGEMENT:

• Commitment - demonstrates confidence in the organization and its vision, values, products and services it offers. He/She strives for a long-term career within the organization.
• Adaptability - demonstrates desire to learn and adapts a growth mindset. He/She actively and openly seeks opportunities to enhance technical and professional skills. He/She willingly accepts change but is also able to challenge the status quo and discover new, unique, and better ways of doing things. He/she inspires, encourages, and provides support to others in response to change.

We are seeking a proactive
CRM Admin
to manage our customer database, engage with leads, and nurture relationships with potential customers. The ideal candidate will serve as a key touchpoint in our sales funnel, converting prospects into customers through professional communication and systematic follow-up.

Key Responsibilities

Lead Management & Database Administration

• Maintain and update customer information in Excel spreadsheets.
• Track lead progression through the sales pipeline using organized data systems.
• Generate reports on lead conversion rates and customer engagement metrics.
• Ensure data accuracy and completeness across all customer records.
• Apply customer relationship management principles to organize and prioritize contacts.

Customer Outreach & Communication

• Contact qualified leads via phone, email, and other communication channels.
• Conduct initial needs assessments and qualification calls.
• Respond promptly to customer inquiries and provide product information.
• Schedule appointments and demos for the sales team.

Email Marketing & Follow-up

• Create and send professional email campaigns to prospects.
• Develop personalized follow-up sequences based on customer interactions.
• Draft proposals, quotes, and informational materials as needed.
• Maintain a consistent communication cadence with warm prospects.

Administrative Support

• Organize and maintain customer databases using Excel.
• Create reports and presentations for management review using Excel tools.
• Coordinate with sales and marketing teams on campaign strategies.
• Handle customer service requests and resolve basic inquiries.
• Track customer interactions and communication history in spreadsheets.

Required Qualifications

Communication Skills

• Fluent in English with excellent verbal and written communication abilities.
• Professional phone manner and active listening skills.
• Ability to adapt communication style to different customer types.

Technical Proficiency

• Advanced proficiency in Microsoft Excel, including formulas, pivot tables, data analysis, and conditional formatting.
• Experience with data organization, sorting, and filtering.
• Comfortable creating charts and visual reports in Excel.

Core Competencies

• Strong organizational and time management skills.
• Detail-oriented with excellent follow-up abilities.
• Self-motivated with the ability to work independently.
• Customer-focused mindset with problem-solving capabilities.
• Understanding of customer relationship management principles and best practices.

Preferred Qualifications

• Previous experience in sales, customer service, or lead generation.
• Experience creating Excel-based tracking and reporting systems.
• Basic understanding of sales processes and lead qualification.
• Experience with data analysis and manual reporting methods.

Job Type: Full-time

Benefits:

• Flexible schedule
• Flextime

Customer Relationship Management Specialist

Reports to: Marketing Manager

The CRM Specialist is responsible for developing and executing a comprehensive CRM strategy to foster community and engagement. This role focuses on optimizing our CRM platform to drive loyalty, build strong customer relationships, and create personalized experiences. The Specialist is a subject matter expert who leads cross-functional projects and leverages data to provide strategic insights to leadership.

KEY RESPONSIBILITIES

Strategic Planning

Design and implement a holistic CRM strategy centered on community building, customer engagement, and retention.

System Optimization

Act as the primary administrator for the CRM system. Create and manage advanced workflows, automation rules, and customer segmentation to support engagement initiatives.

Performance Analysis

Analyze CRM data to identify customer behavior trends, measure the effectiveness of community programs, and report on key performance indicators (KPIs) to executive management.

Cross-Functional Leadership

Serve as the CRM expert for other departments, providing guidance on how to best use the system for their engagement goals. This includes collaborating with marketing, sales, and customer service teams to ensure a consistent customer journey.

Project Management

Lead the implementation of new CRM features, integrations, and third-party tools that enhance community interaction and customer experience.

Data Governance

Establish and enforce data integrity and security protocols to maintain the quality and privacy of customer information within the CRM.

Mentorship

Provide training and guidance to the CRM Associate and other team members on best practices for using the CRM system.

Qualifications:

● Bachelor's degree in Marketing, IT, or related field.

● 2+ years of experience in CRM management.

● Proficiency in CRM platforms (e.g., Salesforce, HubSpot).

● Strong analytical and project management skills.

● Excellent communication and organizational abilities.

Job Type: Full-time

Job Types: Full-time, Permanent

Pay: From Php20,000.00 per month

Benefits:

• Health insurance
• Paid training

Ability to commute/relocate:

• Makati City: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person