67 Outreach Worker jobs in the Philippines
Reddit & Q&A Community Outreach Specialist
Posted today
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Job Description
Company Background
Backed by two leading Australian venture capital firms, DesignCrowd powers and BrandCrowd—platforms used by millions to create logos, brand kits, and small-business design assets. We are seeking an exceptional Reddit & Q&A Community Outreach Specialist to drive earned visibility through authentic participation on Reddit, Quora, YouTube comments, and other relevant forums. This role reports directly to the SEO Manager and the Head of Marketing & Analytics.
At DesignCrowd, you'll work with pioneering technology, comprehensive digital strategies, and a dynamic team in a fast-paced, agile startup environment.
The Role
Community conversation is core to our growth. As the Reddit & Q&A Community Outreach Specialist, your objectives are to:
- Generate authentic, rule-compliant mentions of and BrandCrowd by helping users in relevant threads (never spam).
- Proactively find and engage in live opportunities (new and evergreen) across priority topics—especially AI design tools and AI for small businesses.
- Capture insights (questions, objections, competitor mentions) and feed them back to SEO/Content/Product.
- Track and report activity with disciplined documentation.
Your responsibilities will include the following:
- Develop a monitoring workflow for priority topics/keywords (e.g., logo maker, brand kit, rebrand, business name ideas, social media assets, file formats (SVG/PNG), AI design tools, AI for small businesses, Etsy/Shopify branding).
- Use saved searches/alerts and tools (TrackReddit, GummySearch, Google Alerts; optional: vidIQ/TubeBuddy) to surface high-intent conversations.
- Write concise, helpful replies that answer the question first; mention only when clearly relevant, using a natural one-line intro (e.g., "Hi, I'm (First name) from ") and linking only when rules allow.
- Respect each community's rules (no astroturfing, vote manipulation, mass posting, or sockpuppets).
- Maintain and organize a tracker of every interaction (URL, platform, sub/topic/channel, question summary, your reply, brand mention Y/N, status, and results such as upvotes/likes/replies or creator hearts/pins).
- Deliver a weekly summary of top questions, objections, feature requests, competitor mentions, and threads requiring an official brand response.
- Build and continually update a living FAQ/objection-handling notes and propose content/landing pages we should create to better serve recurring questions.
Your key performance metrics for the role will include the following:
- Quality contributions posted per month (target 60–80 across platforms, balanced new + evergreen)
- Relevance rate (≥80% aligned to priority topics)
- Compliance (0 removals for spam; 100% rule-compliant, transparent posts)
- Engagement lift (upvotes/replies on Reddit/Quora; likes/replies/creator hearts or pins on YouTube)
- Attribution (40–60% of posts naturally include a mention without forcing it)
- Weekly insights quality (actionable summaries; FAQ growth)
Initial Hiring Process (Online Test Required):
All applicants must complete an online Live-Thread Outreach Test prior to interviews. You'll find 3–5 live Reddit threads, 3–5 Quora questions, and 3–5 recent YouTube videos, draft compliant value-first replies, and submit links, brief rule screenshots, a filled tracker, and a one-page insights summary.
Job Types: Full-time, Permanent, Remote
Benefits:
- Company events
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee (where probation applies)
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
Experience:
- Community engagement on Reddit/Quora/YouTube: 1- 2 years (Required)
Job Types: Full-time, Permanent
Pay: Php20, Php25,000.00 per month
Benefits:
- Health insurance
- Pay raise
- Work from home
Work Location: Remote
Community Support Worker
Posted today
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Job Description
Start Up Digital is hiring a Casual/Temporary Community Support Worker role in Sorsogon City, Bicol. Apply now to be part of our team.
Job summary:
- Flexible hours available
Job Summary: The Community Support Officer will act as the main point of contact between Kagaanan Helping Hands Inc. and its members. This role involves a combination of fieldwork and office tasks, ensuring smooth communication, accurate collection and remittance of funds, coordination of member needs, and proper documentation of office records. Key Responsibilities:
- Represent the organization in transactions and communications with the
community, partner institutions, and service providers.
- Deliver flowers and grocery assistance to the member's family on the first
day of the wake.
- Provide and distribute water to the member's family and relatives during the
interment.
- Assist in processing documents, permits, or other requirements needed by the
organization.
- Build and maintain good relationships with members and stakeholders.
- Collect contributions, dues, or payments from members as scheduled.
- Issue official receipts and maintain accurate collection records.
- Safely remit collected funds to the office/treasurer following company
policy.
- Act as the first point of contact for members in need of assistance (e.g.,
funeral services, benefits).
- Coordinate with families and service providers to ensure timely delivery of
support.
- Assist in organizing community programs and member activities.
- Maintain and update member records, collection reports, and office files.
- Answer calls, messages, and inquiries from members.
- Prepare reports for management on collections, services, and member support.
- Perform basic administrative tasks such as filing, encoding, and scheduling.
Qualifications:
- At least a high school graduate (college level or graduate preferred).
- Experience in collections, coordination, or clerical work is an advantage.
- Must be trustworthy, honest, and organized.
- Good communication and interpersonal skills.
- Willing to do both fieldwork and office tasks.
- Can work with minimal supervision.
Questions for Applicants: 1. Do you have experience in collections or any work related to coordination or clerical tasks? 2. Are you willing to work both in the office and in the field (fieldwork)?
- How do you maintain organization and trustworthiness in handling responsibilities assigned to you? 4. What is your approach in interacting with members and how do you assist members in need? 5. Are you comfortable working with minimal supervision and occasionally reporting on your tasks?
If you're interested, apply now and become part of Kagaanan Helping Hands Inc.
Community Support Engineer
Posted today
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Job Description
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at
Are you passionate about Cybersecurity and interested in the future of online Support and self-service through platformsliketheSophos Community,Reddit, and YouTube?
Sophos is looking for passionate and highly motivated candidates for the Community Support Engineer role.
As a Community Support Engineer, you will have the opportunity to proactively support our customers by engaging usersonline and producing valuable self-service support content.
An expertin the Sophos'voice',you are a Support brand ambassador for Sophos, conveying the company's values and personality through our online communications,including timely responses to posts and comments.
b2Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Junior Community Support
Posted today
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Job Description
Job Requirements:
- Experience in sales and/or marketing
- Proven ability to manage multiple priorities/projects
- Proficient in graphic design tools like Canva, an advantage
- Strong English communication skills verbal and written
- Strong commitment to company values and operating principles
- Graduate of any 4-year course preferably Communications/Business related
- With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
- Based in the Philippines
Responsibilities:
Booking Management
- Facilitate end-to-end booking cycle from taking bookings from clients/students, understanding what each booking is meant to achieve and if the booking actually achieved the objective; matching the best tutor for the booking
- Answer client/student enquiries about bookings or specific products, advise client/student on suitable tutors whose characteristics better meet the products' goal and client/student needs
- Audit invoice and other tutor payment records for assigned case group ; maintain and audit invoice records of students
Sales & Marketing
- Write content for product's marketing materials, and do basic design work (brochure, poster, etc)
- Support marketing efforts to promote products and services with the goal of growing monthly sales
- Create and execute social media marketing strategies, including but not limited to content planning, posting, and engagement on platforms such as Facebook, YouTube, Instagram, and TikTok
Other tasks relevant to bookings and sales marketing may be assigned as needed
Terms & Conditions
Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO
Payment: starting offer up to 28k ; payment increase to 30k on fourth month ; 35k for Level 2 Senior B2B
Work Hours: Rotating schedule 9AM-6PM, 11AM-8PM, 12PM-9PM ; weekday off; based on business demands
Contract length & type: one (1) year renewable overseas contract, independent contractor
About VIPTutors
VIPTutors was launched in 2019 out of City Launch Lab in London with the mission to empower the education industry by providing education firms with an online platform for on-demand tutor sourcing and collaboration tools. Education organisations can use VIPTutors to launch new courses, save costs and improve student satisfaction with best-in-class tutors.
Job Type: Full-time
Pay: Php28, Php30,000.00 per month
Work Location: Remote
Community Support Agent
Posted today
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Job Description
Job Requirements:
- Proficiency in remote work tools similar with Cliq, Google Suite, chatGPT, Outlook, Bluemail, Canva etc
- Relevant experience in social media/digital marketing
- Proven ability to manage multiple priorities/projects
- Strong English communication skills verbal and written
- Strong commitment to company values and operating principles
- Graduate of any 4-year course preferably Communications/Business related
- With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
- Based in the Philippines
Terms & Conditions
- Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO
- Payment: starting offer up to 28k ; payment increase to 30k on third month
- Work Hours: Rotating schedule based on business demands 9AM-10PM, weekday off
- Contract length & type: one (1) year renewable overseas contract, independent contractor
Job Types: Full-time, Fresh graduate
Pay: Php28, Php30,000.00 per month
Benefits:
- Pay raise
- Work from home
Application Question(s):
- When can you start a new job?
Experience:
- Social Media Marketing: 2 years (Preferred)
- Customer Service: 2 years (Preferred)
Work Location: Remote
Community Support Associate
Posted today
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Job Description
Job Requirements:
- Minimum 1 year experience in sales and/or marketing
- Proven ability to manage multiple priorities/projects
- Experience in social media marketing
- Proficient in graphic design tools like Canva, an advantage
- Strong English communication skills verbal and written
- Strong commitment to company values and operating principles
- Graduate of any 4-year course preferably Communications/Business related
- With stable high-speed internet connection and own reliable laptop/computer capable of running multiple applications at the same time
- Based in the Philippines
Terms & Conditions
Work Setup: Remote, reporting to Community Support Team Lead and/or VP for Operations / CEO
Payment: starting offer up to 28k ; payment increase to 30k on fourth month ; 35k for Level 2 Senior B2B
Role Levels: Level 1 Associate for B2B clients ; Level 2 Senior Staff for B2B ; Level 3 Case Manager for ASL ; Level 4 Senior Case Manager for ASL ; Level 5 Product Manager ; Level 6 Team Leader
Work Hours: Rotating schedule 9AM-6PM, 11AM-8PM, 12PM-9PM ; weekday off; based on business demands
Contract length & type: one (1) year renewable overseas contract, independent contractor
Job Type: Full-time
Pay: Php28, Php30,000.00 per month
Work Location: Remote
Social Media Services Specialist/ Market Research Specialist
Posted 6 days ago
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Job Description
A DAY IN THE LIFE .
+ Monitoring of digital and social media channels, collecting, structuring, analyzing data, generating insights and giving actionable recommendations that contribute to the digital strategy of the Market, Brands and relevant functions.
+ Omnichannel analysis to deliver data-driven conclusions in reports/ dashboards/ presentations to address business questions, including but not limited to owned digital and social channels measurement, analysis of marketing campaign performance, analysis and insight on brand ecosystem and crisis listening.
+ Gather business requirements and feedback, analyze them, and transform into actionable recommendation to ensure accurate and timely delivery of reports and ad-hoc requests.
+ Perform independently ad-hoc analysis/ research as required by business to deliver clear, concise and actionable insights and findings to relevant stakeholders. Present findings to internal and external stakeholders.
+ Social listening to identify potential reputational risks and giving timely report to help Market/Brands to help prevent issue escalation, provide support in issue management
+ Maintain PowerBI reports by extracting, collecting, and consolidating the data to save it on repository location like SharePoint. Refresh the report on a periodic basis as aligned with Market. Contact POC if there is any issues and challenges on the reports.
+ Keep track of trending conversations in our community and across our competitors to provide actionable insights to Partners that will improve messaging and content creation.
+ Set alignment calls with Market Partners, Brand Teams and eBusiness Lead to present the report, insights, and recommendations.
+ Work closely with Brand teams/Businesses/Functions on the day-to-day execution of analytics projects and initiatives to support them in meeting their performance objectives.
+ Attend and facilitate alignment calls with Market Partners to monitor action items and ensure that all needed support are being addressed.
+ Ensure all relevant data is processed, labelled/tagged, and structured accurately in corresponding digital and media analytics tool
ARE YOU A FIT?
+ Bachelor's degree in Communications and other related courses
+ 6-12 months of experience working in Digital and Social Media
+ Strong knowledge of how Social Media platforms work (Twitter, Facebook, LinkedIn, Instagram, YouTube, **TikTok** )
+ Knowledge in different digital metrics across social media platforms
+ Specific hands-on experience with social media listening tools (Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics or similar)
+ Ability to work with large volumes of data and find the story in the metrics, create and communicate findings by analyzing data from variety of sources, both quantitative and qualitative.
+ Proficient user of MS Word, PowerPoint and Excel
+ Data visualization experience with Power BI or similar tools is a plus
+ Strong data analysis and problem-solving skills.
+ Background working with analytical tasks
+ Proficiency in English language for both written and oral.
+ Working with high-volume, multi-platform, complex tasks
+ Exposure to working in a corporate and multi-cultural setting
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Social Worker
Posted today
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Emerald State High School is seeking a dedicated Student Wellbeing Professional to join our student support team. As part of the Student Wellbeing Workforce, this role focuses on providing early intervention and support for students experiencing mild to moderate mental health concerns. Working collaboratively with staff and families, you will play a key role in enhancing the mental health and wellbeing services available at the school.
Who We Are
Emerald State High School is a dynamic and inclusive secondary school in the heart of Central Queensland. Known for its strong sense of community and commitment to student success, the school offers a vibrant mix of academic and vocational pathways, supported by a dedicated and passionate staff. With a positive school culture, great regional lifestyle, and genuine opportunities to make an impact, Emerald SHS is a rewarding place to grow your career and be part of something meaningful.
Step Into Your Next Chapter
- Undertake individual and group counselling with students, parents and families to assist them in resolving personal or relationship concerns.
- Provide professional social welfare assessments, interventions and follow up support to students, parents/carers and individuals as required.
- Identify needs and participate in the referral and planning of services for children, parents and families to community agencies such as health and welfare.
- Develop and implement strategies to provide information, support and encourage awareness of, and participation by, parents/carers and the community in school activities and programs.
Please view the Role Description for a full list of responsibilities.
Benefits Of The Position
- Regular supervision
- Comprehensive induction
- The ability to accrue extra leave to take time off during the school holidays
- Professional Development allowance
- Access to fleet vehicles
- Regular peer supervision
- Laptop provided
- 12.75% Superannuation
- Professional Development Allowance
- Salary Sacrificing options
- Leave loading
- Internal Professional Development
- Relocation support available for the right applicant.
Submit Your Application
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- Attach a 2-page response to the How you will be assessed section of the attached role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Occupational group
Health - Allied Health/Clinical Support
Social Worker
Posted today
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Job Description
Eleison Foundation seeks to hire a Social Worker for a Cebu-based position in a hybrid working environment. Eleison is a nonprofit organization that supports survivors of human trafficking and gender-based violence in their trauma recovery. Eleison is registered in the United States, with a representative office in Cebu. Eleison adopts an integrated approach with four interconnected areas of activity: direct services for survivors, capacity building, research, and advocacy on survivor leadership. All of our work is survivor-centered and trauma-informed.
Responsibilities include:
Client Intake and Referral
- Conduct intake interviews with prospective clients and screen for program eligibility;
- Coordinate with partner organizations regarding the referral of new clients to Eleison;
- Support in screening partner referral forms and coordinate with partners on the revision of forms;
- Conduct outreach activities with Eleison partners to invite new client referrals.
Research Support
- Transcribe and translate in-depth interviews and focus group discussions (FGDs);
- Translate research tools and instruments;
- Record notes during research meetings.
Programmatic Support
- Serve as a support staff for Eleison programs, including recording session notes, taking attendance, managing transportation reimbursement, and managing documentation for programmatic activities;
- Coordinate with Eleison clients regarding logistical concerns;
- Ensure the timely and complete monthly updating of Eleison's client database;
- Document programmatic outputs for Eleison's Monitoring and Evaluation (M&E) systems;
- Support the Program Director with record-keeping for DSWD compliance.
Crisis Intervention
- Provide crisis intervention services for survivors addressing suicidal ideation and behavior, acute mental health crises, experiences of interpersonal violence, and other personal crises;
- Support in filing police reports, barangay protection orders and other crisis-related assistance, as needed;
- Compile case studies and documentation for referrals;
- Perform other relevant tasks assigned by the Executive Director or Program Director.
Interested applicants should submit a resume and cover letter to
Social Worker
Posted today
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Job Description
QUALIFICATIONS:
- Must be a Registered Social Worker.
- At least 1 year of relevant experience.
- Strong critical thinking and problem-solving abilities.
- Ability to communicate effectively.
- Time management and organizational skills.
- Must have cultural competence skills.
- Ability to work independently and as part of the team.
- Ability to maintain confidentiality and handle sensitive information with discretion.