16 Outcomes Specialist jobs in the Philippines

Completed 2 years in College/ Bachelor's Degree (Business Courses)

At least 3 years of experience in manufacturing improvement in Electronics/Semicon company.

Technical Competency:

1. Ensure that all activities, procedures, and processes comply with internal standards, as well as external regulatory requirements (e.g., ISO 9001, ISO 14001, and ISO 4500, IATF 16949, ISO 22301 and customer-specific requirements).

2. Support continuous improvement initiatives using methodologies such as Six Sigma, Lean, or Kaizen.

3. Support cross-functional teams to implement process improvements or corrective actions.

4. Documentation Management of all initiatives improvement are documented and up-to-date and validation of effective of improvement in manufacturing process.

5. Validation of effectiveness of improvement to manufacturing line or department.

Job Type: Full-time

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Staff meals provided
• Transportation service provided

Work Location: In person

Job responsibilities:

• Ensure Quality KPIs are met, optimized, and transparently tracked/reported on a continuous basis, contribute to test strategy, planning and execution.
• Responsible for process compliance, metrics analysis, release management, management reporting etc.
• Provide technical vision, implement, and follow reproducible, auditable, collaborative practices for efficiency and continuous improvement.
• Maintain strong relationships with peer teams and stakeholders- communicate risks/issues transparently
• Leverage project management skills and communication tools (presentations, project Management, performance management dashboards) to successfully manage the work and serve as a subject matter expert on various projects / key topics impacting the business delivery agenda.
• Makes decisions to identify critical risks/issues and implement mitigation plans that impact the overall timeline and economic delivery of the global customer delivery agenda as well as suggest ways to improve process efficiencies.
• Detail-oriented and thorough, with effective time management skills and excellent in understanding technical writing and editing skills
• Ability to positively influence, mentor and be a credible source of knowledge to less experienced team members

Job qualifications:

• 10+ years of relevant experience as Service Quality Analyst/Engineer
• Experience of Quality Management System and process around it
• Act as Quality advocate to project / delivery teams by coaching, guiding delivery teams on quality & Process
• Strategies quality assurance for a large group
• Conduct awareness sessions for the project teams about Quality, compliance, Risks
• Knowledge of various metrics measured in different project lifecycles like Agile, Waterfall, Managed Service, Testing etc.
• Broad knowledge various tech stacks of IT technologies and provides advice and challenge decisions made on IT QA matters
• Should be good at preparing various presentation and slides
• Motivated, energetic, and self-driven individual
• Strong knowledge of Quality methodologies, Project management tools, and processes including Automation, Performance/Benchmarking etc.

Continuous Improvement Manager to Support Americas - US, JAM, COL

Minimum Qualifications

• Bachelor's degree
• At least 2-3 years experience in delivering process improvement (BPO) projects with financial benefits for both the company and it's customer
• Open to Quality Managers who have led continuous improvement projects
• LSS GB Trained – Certified (Advantage)

DUTIES & RESPONSIBILITIES:

Performance Management:

• Drive Improvement projects/activities across the vertical
• Redesign process to suit the improvement plan
• Work closely with operations team to collect data and assess the current situation
• Network with other experts to exchange learnings and good practices both internally and externally
• Developing and executing key process excellence & digital transformational project roadmaps for aligned businesses
• Interact with Clients for understanding Key Business Priorities and Opportunity Identification
• Provide Innovative leadership driving quality and performance
• Direct the identification of gaps and improvement in the various processes
• Ensure the use of problem solving and root cause analysis where necessary
• Deploy Lean Six Sigma framework to improve Process performance
• Lead VSM and Problem solving workouts with the aligned businesses
• Monitor and Audit the deployed processes for effectiveness and efficiency
• Responsible for generating business impact for the client using the CI methodologies and frameworks

People Management:

• Handles and resolves inconsistency of the team to change as it involves conflicting views and opinions.
• Conducts Quality meetings. Expands training knowledge through seminars and keeping abreast of current quality issues.
• Develops and trains analysts through coaching, providing work guidance and motivation. Also includes counseling for disciplinary actions.
• Communicates account overall process improvement performance to Business Heads.

Process Improvement:

• Provides continuous improvement of processes and systems.
• Conducts process improvement plan and quality communication with the client handled, operations and training management.

Technical:

• Designs and implements reports to establish patterns and trends of quality issues as they may arise.
• Able to provide quantifiable data to all quality judgments that are made.
• Conducts Lean Six Sigma Trainings and Certification Programs

Others:

• Perform tasks assigned by his/her immediate Head.

We are seeking a Quality and Process Improvement Supervisor who will play a vital role in driving operational excellence across our hospital functions. The ideal candidate has a solid background in process design, continuous improvement, and project management—preferably within the healthcare or service sectors. Experience with Lean, Six Sigma, or other process optimization methodologies is highly desirable. Must be a graduate of Industrial Engineering.

The Quality and Process Improvement Supervisor will be responsible for analyzing, documenting, and improving key workflows across departments, with a focus on enhancing efficiency, patient outcomes, and staff productivity. This role requires someone who can collaborate with cross-functional teams, identify bottlenecks or inefficiencies, and lead the implementation of innovative solutions that align with the hospital's strategic goals.

If you're a problem-solver with a passion for making systems better and smarter—this is your chance to make a real impact in healthcare. Step into a role where your expertise will directly contribute to saving lives and improving patient care. Apply now

Position Overview

The
Data Analysis Manager

plays a critical role in managing, analyzing, and interpreting organizational data to drive business decisions. This role is responsible for maintaining structured operational and HR data, ensuring CRM data integrity, and building reports and dashboards that provide actionable insights for leadership, DRM operations, Executive Coaching and sales. The position also supports workforce forecasting, executive coaching documentation, and utilization tracking, contributing to both strategic planning and day-to-day decision-making. Reporting to:
VP, Sales and Admin

Key Responsibilities

Data Management & Integrity

• Maintain and manage structured operational and HR datasets.
• Ensure accuracy, consistency, and integrity of CRM and other business data.

Reporting & Analytics

• Develop, maintain, and optimize dashboards, reports, and analytics for leadership and departmental use.
• Generate insights that support strategic planning, workforce management, and decision-making.
• Provide analytics support for both DRM operations and sales performance.

Forecasting & Planning

• Forecast staffing needs and leadership support ratios based on business trends and operational requirements.
• Analyze utilization and capacity to support resource planning and efficiency.

Executive & Coaching Support

• Support documentation, reporting, and data needs for Executive Coaching engagements.
• Find insights within all Executive Coaching engagements to add value for executive coaching clients

Qualifications

• Bachelor's degree in Data Analytics, Statistics, Business, Economics, or a related field.
• 3+ years of experience in data analysis, business intelligence, or related roles.
• Strong proficiency in data visualization and analytics tools (e.g., Power BI, Tableau, Looker, Excel).
• Experience managing CRM systems and ensuring data quality (Pipedrive, Hubspot or similar).
• Excellent analytical and problem-solving skills with strong business acumen.
• Strong communication skills, with the ability to translate data insights into actionable recommendations for non-technical stakeholders.
• Experience in workforce planning, HR analytics, or sales operations support preferred.

Key Competencies

• Detail-oriented with strong organizational skills.
• Ability to balance multiple projects and deliver insights under tight deadlines.
• Collaborative mindset with experience working across operations, HR, and sales teams.
• Strategic thinker with an eye for efficiency and optimization.

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionizing how organizations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

The Role

At AMS, talent is our world. Our Insights & Intelligence (I&I) team are experts in data-powered talent services and solutions. Our purpose is simple, to understand our clients' needs and use this understanding, combined knowledge, and expertise to find, process, and analyse complex datasets to inform talent acquisition teams. We value user experience and ensure we're supporting people in making hiring decisions with intelligence they can trust.

The Specialist, Data Analysis will be responsible for delivering comprehensive data insights to help client account teams make informed decisions.

This role is responsible for supporting or independently delivering less complex analysis of internal and external data sets with the goals of enhancing operational performance and predicting trends.

The Specialist, Data Analysis will also deliver ad-hoc reports and projects.

By providing essential analytical and operational support, this role enables delivery of comprehensive insights that help internal teams make informed decisions

Things you will do:

SERVICE INNOVATION / EVOLUTION

• Contributes to and/or delivers aspects of continuous improvement and innovation
• projects.
• Provides suggestions about opportunities for data analysis.

OPERATIONS

• Internal and external data analysis - performs descriptive, diagnostic and predictive data analysis to understand past performance, current trends, and future possibilities using internal client operational data, AMS aggregate data, and external market data.
• Trend interpretation and analysis - interprets trends and compiles and forecasts using client operational data to make predictions about activity levels or volumes and hiring conditions.

CLIENT / STAKEHOLDERS

• Agrees requirements with stakeholders and provides regular status updates.
• Communicates clearly and in a timely way with stakeholders.

You'll need to demonstrate:

• Experience in performing simple to moderately complex data analysis, including
• descriptive, diagnostic and predictive analytics
• Proven track record of delivering data insights that have directly improved operational performance or contributed to informed decision-making in a business or consulting environment.
• Intermediate experience with data visualization tools (e.g., Power BI, Tableau) and
• proficiency in Excel (ability to troubleshoot DAX formulas; can create and transform
• datasets using the Power Query).
• Strong business acumen and ability to present data-driven narratives that align with
• business objectives.
• Collaborative mindset with excellent communication and ability to translate research findings into impactful insights for diverse audiences.

Why AMS?

At AMS, we recognize the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It's our world but you can do it your way.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*
• The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

*Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time.

Hit the
Apply now
button to get your journey started

About The Team
Shopee Video is a short-form video feature for users to watch videos and create videos for entertainment consumption and driving sales. The Shopee Video Project team is a cross-department and cross-functional project team, with core members coming from the Marketing and BD departments.

The Shopee Video Marketing Team Is Responsible For

• Planning and executing all user-facing Video initiatives, including but not limited to communications, marketing BAU and campaign programs.
• Performance tracking, data analysis, incentive design, and budgeting
• Collaborate with the Regional and Local Products teams to ensure key features are in place to drive the Video project objectives.

Job Description

• Support the Video team with daily data requests, including but not limited to: extract raw data from internal databases, check and clean data to ensure accuracy and completeness, generate meaningful and actionable insights from data, and present data in executive-ready tables and slides.
• Contribute to brainstorming sessions to formulate hypotheses to help build strong data narratives and compelling reports
• Contribute proactively to optimize current processes, tools and reports to drive efficiency and scale

Requirements

• Bachelor's degree in Business Administration, Economics, Finance, Computer Science, Information Technology, or related quantitative field
• With a minimum of one (1) year of relevant work experience in data analysis
• With advanced Microsoft Excel and SQL skills (Python is a plus)
• Detail-oriented and has proven project management skills.
• Self-starter and a team player who enjoys a fast-paced environment.
• Excellent verbal and written communication skills in English.
• Ability to work under pressure.

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we're saying, keep reading

WHY THIS ROLE IS IMPORTANT TO US

The Quality Assurance and Improvement Coordinator plays a key role in driving excellence, structure, and continuous improvement within the Onsite and End User Device Team. This position is responsible for developing and maintaining knowledge management systems, coordinating quality initiatives, and supporting the team in working according to standard processes within a global operating model. The role requires extensive collaboration across departments and a proactive approach to performance tracking and service enhancement.

WHAT YOU WILL BE RESPONSIBLE FOR

Knowledge Management & Standardization

• Develop and implement a comprehensive knowledge management strategy aligned with company goals, standards, and objectives.
• Coordinate the creation, categorization, and maintenance of the knowledge base, including documentation, reports, training materials, and best practices.
• Ensure knowledge is accessible, usable, and consistently aligned with organizational standards.
• Promote a culture of knowledge sharing and collaboration across departments.
• Coordinate and improve knowledge management systems to ensure they are user-friendly and meet organizational needs.
• Coordinate knowledge initiatives to ensure consistent output and alignment across teams.

Quality Coordination & Service Improvement

• Monitor and report on team performance, identifying trends and areas for improvement.
• Track progress on improvement initiatives and ensure timely resolution of issues.
• Coordinate and analyze user survey results to identify actionable insights and improvement opportunities.
• Support root cause analysis for recurring issues and ensure proper documentation and resolution.
• Drive the shift-left approach by identifying tasks that can be transitioned to the team and ensuring proper handover of tasks to other teams.
• Implement best practices to optimize service delivery and team efficiency.

Operational Support & Team Structure

• Support the day-to-day operations of the Onsite and End User Device Team, ensuring smooth workflows and effective communication across teams.
• Facilitate the onboarding of new tasks and responsibilities into the team, ensuring readiness and proper documentation.
• Help establish and maintain structure within the team, ensuring adherence to standard processes and alignment with a global operating model.
• Act as a central point of coordination for quality and improvement initiatives across the team.

WHAT WE VALUE

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest:

• Solid experience in service quality coordination, knowledge management, or process improvement.
• Demonstrated analytical skills with experience in reporting, trend analysis, and performance tracking.
• Effective organizational and communication skills.
• Ability to work collaboratively across departments and manage multiple priorities.
• Experience with knowledge management systems and service management tools.
• Familiarity with global service models and standard operating procedures.

BENEFITS

SimCorp offers several benefits that might play a significant factor in considering whether to accept a job offer. Since SimCorp operates in 30+ offices worldwide, the benefits package may vary from country to country.

In addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp:

Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.

NEXT STEPS

Please click the "Apply" button to learn more about the vacancy and what SimCorp has to offer regarding salary, benefits, and perks. Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible.

If you are interested in being part of SimCorp but are not sure this role is a good match, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to help you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone's experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

Become part of a thriving company comprising collaborative, curious, courageous, and capable employees Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild Engage with highly skilled and supportive colleagues, each bringing their diverse backgrounds and perspectives Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, cultivating a truly inclusive and empowering environment

** "SimCorp proudly announces that its Manila Delivery Center has been officially certified as a Great Place To Work for the second consecutive year – Apr25-Apr26. This certification, underscores SimCorp's effort to cultivating a workplace that is not only inclusive and collaborative but also committed to the personal and professional growth of its employees**

**We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.**

WHO WE ARE

For over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients

Job Title : SDM PEX - (Tech)

JD:

● Drive continuous improvement through training, coordination and implementation of principles of Lean/Six Sigma in day-to-day operations

● Lead hands-on application of Lean tools to eliminate waste and execute high-impact process improvement projects in addition to mentoring and facilitation of Green Belt projects

● Analyze current situation (As-is), identify improvement opportunities and recommend & implement measures (To-be) to re-engineer processes

● Act as a Change Agent and work closely with Operation, Transition, Training, and Clients to optimize Quality, Efficiency, Cost and Customer Value in multiple client engagements

● Communicate and collaborate with internal stakeholders and customers (both at onsite and off-shore) to understand their pain areas--working to apply their insights to challenge and modify current approaches/ways of doing things

● Work closely with Operation teams to obtain input of diverse views, facilitate generation of ideas, analyze operational risks (FMEA), extend support in managing client escalations (RCA/CAPA) and work across traditional functional boundaries to mitigate risks and establish common goals to deliver value to the business

● Design and implement KPI measures, measurement systems and visual tracking controls/dashboards to manage process performance for sustainability and continuous improvement

● Identify Automations opportunities and lead the end to end process transformation

Must have:

● Candidate should be GB/BB Certified and currently handle Process Excellence or similar Role for any domain.

Prefered:

● He/ She should have done BB Role for IT Sector

● Technical/Coding knowledge is an added advantage

● Understanding of Digital Marketing and Cloud is a plus