4 Organizational Development jobs in Makati City
Global Change Management Analyst
Manila, Metropolitan Manila
RELX INC
Posted 21 days ago
Job Viewed
Job Description
Job Summary
The role supports organizational change initiatives, particularly around technology rollouts like the telephony project, by coordinating stakeholder engagement, communications, training, and deployment logistics. It involves crafting clear messaging, facilitating training programs, and collaborating with cross-functional teams to ensure smooth transitions and minimal operational disruption. The position also contributes to data analysis and promotional content development to drive project awareness and adoption.
Responsibilities:
+ Support change management efforts (e.g.for the telephony project), including stakeholder engagement, impact assessments, and readiness planning to ensure a smooth transition for operational teams.
+ Assist in implementing communication strategies that clearly articulate project goals, timelines, and user impacts, using a variety of formats such as email campaigns, team meetings, and digital content.
+ Assist in training program rollout: work with identified subject matter experts/trainers and vendor team to include train-the trainer sessions and help facilitate adaptation and promotion of existing resources.
+ Provide rollout logistics support, including scheduling, resource planning, and issue tracking, to ensure timely deployment and minimal disruption to daily operations.
+ Help develop promotional content, presentation decks, data visualization working directly with the Data Analytics team, Global Change Management and M&A Integrations team
+ Where applicable, run preliminary data trends, metrics, project performance
Qualifications:
+ Bachelor's Degree holder
+ 3-5 years of experience in change management (nice-to-have), communications, or project coordination within a corporate environment, preferably in a global or multi-business unit setting (preferred)
+ Proven ability to plan and execute change management initiatives, including stakeholder engagement, readiness assessments, and communications planning
+ Familiar with learning & development best practices
+ Proficiency in creating presentations, data visualizations, and promotional content using tools like PowerPoint, Canva, or similar
+ Proficiency in Microsoft Office Suite, collaboration tools (e.g., MS Teams, SharePoint), and basic data analysis tools (e.g., Excel, Power BI)
+ Creative, effective and dynamic communicator
+ Strong written and verbal communication skills (preferably experienced in managing comms on email open)
+ Ability to coordinate across cross-functional teams
+ Strong organizational and time management skills
+ Familiarity with change management frameworks (e.g., ADKAR, Prosci), Agile LSS, Automation methodologies
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
The role supports organizational change initiatives, particularly around technology rollouts like the telephony project, by coordinating stakeholder engagement, communications, training, and deployment logistics. It involves crafting clear messaging, facilitating training programs, and collaborating with cross-functional teams to ensure smooth transitions and minimal operational disruption. The position also contributes to data analysis and promotional content development to drive project awareness and adoption.
Responsibilities:
+ Support change management efforts (e.g.for the telephony project), including stakeholder engagement, impact assessments, and readiness planning to ensure a smooth transition for operational teams.
+ Assist in implementing communication strategies that clearly articulate project goals, timelines, and user impacts, using a variety of formats such as email campaigns, team meetings, and digital content.
+ Assist in training program rollout: work with identified subject matter experts/trainers and vendor team to include train-the trainer sessions and help facilitate adaptation and promotion of existing resources.
+ Provide rollout logistics support, including scheduling, resource planning, and issue tracking, to ensure timely deployment and minimal disruption to daily operations.
+ Help develop promotional content, presentation decks, data visualization working directly with the Data Analytics team, Global Change Management and M&A Integrations team
+ Where applicable, run preliminary data trends, metrics, project performance
Qualifications:
+ Bachelor's Degree holder
+ 3-5 years of experience in change management (nice-to-have), communications, or project coordination within a corporate environment, preferably in a global or multi-business unit setting (preferred)
+ Proven ability to plan and execute change management initiatives, including stakeholder engagement, readiness assessments, and communications planning
+ Familiar with learning & development best practices
+ Proficiency in creating presentations, data visualizations, and promotional content using tools like PowerPoint, Canva, or similar
+ Proficiency in Microsoft Office Suite, collaboration tools (e.g., MS Teams, SharePoint), and basic data analysis tools (e.g., Excel, Power BI)
+ Creative, effective and dynamic communicator
+ Strong written and verbal communication skills (preferably experienced in managing comms on email open)
+ Ability to coordinate across cross-functional teams
+ Strong organizational and time management skills
+ Familiarity with change management frameworks (e.g., ADKAR, Prosci), Agile LSS, Automation methodologies
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
0
Change Management Analyst Wfh
Taguig, National Capital Region
EY GDS Philippines
Posted today
Job Viewed
Job Description
Your key responsibilities
- Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
- Drive effective client communication, cadence and build relations with client and project team counterparts across global locations
- Support development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practice
- Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects
- Build capability in change management pillar in collaboration with various parts of the GDS organisation and other EY member firms
Skills and attributes for success
- High integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and be proactive
- Strong communication and presentation skills
- Cross cultural awareness and sensitivity
- High energy levels, agility and adaptability
- Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines
Qualifications:
- Must be Bachelor's Degree in any 4 years course.
- At least 3 yrs exposure in Change Management.
- Available to work in McKinley West if needed.
- Experience in Finance and Accounting is advantage but not required.
**Salary**: Php30,000.00 - Php40,968.19 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Auditing: 1 year (preferred)
License/Certification:
- CIA (preferred)
- Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
- Drive effective client communication, cadence and build relations with client and project team counterparts across global locations
- Support development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practice
- Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects
- Build capability in change management pillar in collaboration with various parts of the GDS organisation and other EY member firms
Skills and attributes for success
- High integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and be proactive
- Strong communication and presentation skills
- Cross cultural awareness and sensitivity
- High energy levels, agility and adaptability
- Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines
Qualifications:
- Must be Bachelor's Degree in any 4 years course.
- At least 3 yrs exposure in Change Management.
- Available to work in McKinley West if needed.
- Experience in Finance and Accounting is advantage but not required.
**Salary**: Php30,000.00 - Php40,968.19 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Auditing: 1 year (preferred)
License/Certification:
- CIA (preferred)
This advertiser has chosen not to accept applicants from your region.
1
Change Management Manager Wfh
Taguig, National Capital Region
EY GDS Philippines
Posted today
Job Viewed
Job Description
Your key responsibilities
- Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
- Drive effective client communication, cadence and build relations with client and project team counterparts across global locations
- Support development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practice
- Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects
- Build capability in change management pillar in collaboration with various parts of the GDS organisation and other EY member firms
Skills and attributes for success
- High integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and be proactive
- Strong communication and presentation skills
- Cross cultural awareness and sensitivity
- High energy levels, agility and adaptability
- Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines
Qualifications:
- Must be Bachelor's Degree in any 4 years course.
- At least 5 yrs exposure in Change Management.
- At least 1 yr exposure in People Management.
- Available to work in McKinley West if needed.
- Experience in Finance and Accounting is advantage but not required.
- Hybrid Work Set up.
**Salary**: Up to Php120,968.19 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Auditing: 1 year (preferred)
License/Certification:
- CIA (preferred)
- Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
- Drive effective client communication, cadence and build relations with client and project team counterparts across global locations
- Support development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practice
- Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects
- Build capability in change management pillar in collaboration with various parts of the GDS organisation and other EY member firms
Skills and attributes for success
- High integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and be proactive
- Strong communication and presentation skills
- Cross cultural awareness and sensitivity
- High energy levels, agility and adaptability
- Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines
Qualifications:
- Must be Bachelor's Degree in any 4 years course.
- At least 5 yrs exposure in Change Management.
- At least 1 yr exposure in People Management.
- Available to work in McKinley West if needed.
- Experience in Finance and Accounting is advantage but not required.
- Hybrid Work Set up.
**Salary**: Up to Php120,968.19 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Auditing: 1 year (preferred)
License/Certification:
- CIA (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Bpo Training & Development (Product Trainer)
Makati, National Capital Region
Gratitude Inc.
Posted today
Job Viewed
Job Description
US HEALTHCARE
2-3 yrs Experienced in BPO set-up on the said role is a MUST with Comms Skills
WORK TO OFFICE
Open to Undergraduates
Designation: Executive - Training
Department: Service Excellence
Report to: Asst. Manager/Manager - Training (Global)
Work Set-up: Work from Office
WORK BRIEF:
This role requires skills for developing talents and bringing them up the learning curve to best potential to meet the minimum standards of our Healthcare client (US). This role would need to be knowledgeable about adult learning principles/techniques and hands on to handle client specific training, modules, refreshers with swift content delivery in mind for the learners.
CORE RESPONSIBILITIES
Train new hires or existing employees in a class-room based set-up on Contact centre work and basics for a US Healthcare client.
Conduct multiple trainings for new hires and manage nesting/on-the-job-training along with certification process and collaboration with operations.
Maintain the training effectiveness above the required threshold by holding strong governance process in training.
Ability to read through various standard operating procedures and communicate the extracts to the trainees clearly.
Identify gaps between internal process and customers’ expectations to help business produce the desired outcome.
Liaison with QA to calibrate process knowledge and other departments of the business as required.
Conduct workshops for project team members on recent update and US healthcare industry trends.
Perform user acceptance testing for any new process rollouts / automation in the program.
Provides refresher training for bottom quartile.
Support the team by performing floor trouble shooting to ensure all relevant queries are tracked and answered appropriately.
Periodic knowledge calibration with client and internal functions.
Value-Add Responsibilities:
Create content / training material for effective training
Revamp the training materials to suit the need of current business and easy understanding / knowledge transfer to trainees.
Proactively provide TNI intel to the line manager and business
Conduct and assist timely interviews from a training point of view, if required on need basis
Keep abreast of latest training domain expertise from the market and share best practices
Maintain and publish training related reports on a timely basis with the stakeholders
Essential Knowledge:
Knowledge of Training techniques and presentation skills.
Ability to gauge comprehension competency of the trainees and customize training content delivery.
Knowledge of customer service principles, techniques, systems, and standards.
General knowledge of Training Domain.
Essential Skills:
Must be fluent in communication, both verbal and written to deliver the training content in best presentation mode
Leading, Controlling and Coaching training batches (both ways
- in person and virtually if required)
Flexibility is a must for night shifts, rotation, rest days to match as that required by the business
Organize, prioritize, and schedule training assignments and projects.
Foster a cooperative work environment.
Skill in examining of trainees and adapting training delivery.
Coaching Skills.
Consultative and Socially Confident.
**Qualifications**:
MINIMUM QUALIFICATION:
2 years of Training Experience in a BPO set-up (preferably Healthcare).
**Job Types**: Full-time, Permanent
**Salary**: Php25,000.00 - Php32,000.00 per month
**Benefits**:
- Flextime
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Monday to Friday
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Always
Application Question(s):
- years of relevant experience:
- current salary:
- expected salary:
- notice period:
2-3 yrs Experienced in BPO set-up on the said role is a MUST with Comms Skills
WORK TO OFFICE
Open to Undergraduates
Designation: Executive - Training
Department: Service Excellence
Report to: Asst. Manager/Manager - Training (Global)
Work Set-up: Work from Office
WORK BRIEF:
This role requires skills for developing talents and bringing them up the learning curve to best potential to meet the minimum standards of our Healthcare client (US). This role would need to be knowledgeable about adult learning principles/techniques and hands on to handle client specific training, modules, refreshers with swift content delivery in mind for the learners.
CORE RESPONSIBILITIES
Train new hires or existing employees in a class-room based set-up on Contact centre work and basics for a US Healthcare client.
Conduct multiple trainings for new hires and manage nesting/on-the-job-training along with certification process and collaboration with operations.
Maintain the training effectiveness above the required threshold by holding strong governance process in training.
Ability to read through various standard operating procedures and communicate the extracts to the trainees clearly.
Identify gaps between internal process and customers’ expectations to help business produce the desired outcome.
Liaison with QA to calibrate process knowledge and other departments of the business as required.
Conduct workshops for project team members on recent update and US healthcare industry trends.
Perform user acceptance testing for any new process rollouts / automation in the program.
Provides refresher training for bottom quartile.
Support the team by performing floor trouble shooting to ensure all relevant queries are tracked and answered appropriately.
Periodic knowledge calibration with client and internal functions.
Value-Add Responsibilities:
Create content / training material for effective training
Revamp the training materials to suit the need of current business and easy understanding / knowledge transfer to trainees.
Proactively provide TNI intel to the line manager and business
Conduct and assist timely interviews from a training point of view, if required on need basis
Keep abreast of latest training domain expertise from the market and share best practices
Maintain and publish training related reports on a timely basis with the stakeholders
Essential Knowledge:
Knowledge of Training techniques and presentation skills.
Ability to gauge comprehension competency of the trainees and customize training content delivery.
Knowledge of customer service principles, techniques, systems, and standards.
General knowledge of Training Domain.
Essential Skills:
Must be fluent in communication, both verbal and written to deliver the training content in best presentation mode
Leading, Controlling and Coaching training batches (both ways
- in person and virtually if required)
Flexibility is a must for night shifts, rotation, rest days to match as that required by the business
Organize, prioritize, and schedule training assignments and projects.
Foster a cooperative work environment.
Skill in examining of trainees and adapting training delivery.
Coaching Skills.
Consultative and Socially Confident.
**Qualifications**:
MINIMUM QUALIFICATION:
2 years of Training Experience in a BPO set-up (preferably Healthcare).
**Job Types**: Full-time, Permanent
**Salary**: Php25,000.00 - Php32,000.00 per month
**Benefits**:
- Flextime
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Monday to Friday
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Always
Application Question(s):
- years of relevant experience:
- current salary:
- expected salary:
- notice period:
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Organizational development Jobs in Makati City !
3