37 Organizational Development Consultant jobs in the Philippines

College degree graduate with major in Psychology, Behavioral Science, Human Resources Management and other related courses.
Minimum of 1 year human resources administration (Training and Development) br>Can do field works
With Safety Officer Certificate

Summary:
br>We are hiring on behalf of a leading IT services and consulting firm with a strong presence in North America. This organization partners with Global companies to deliver innovative digital, data, and technology solutions across industries. They are currently seeking a Training (Talent Development) Analyst.

Qualifications:
- 12-18 months of experience as a Trainer, preferably with an Insurance or Retail background
- Strong communication skills; CEFR C1 level or equivalent in English
- Proven experience in voice and accent training delivery
- US English proficiency (prior experience supporting Canadian clients is preferred)
- Excellent facilitation, coaching, and feedback skills
- Proficient in MS Office tools
- Instructional design skills (nice to have)
- Amenable to work on a hybrid set up in Eastwood Libis, Quezon City on a shifting schedule

oin Us as a Change Management Consultant!
Manila | Hybrid set up (2x remote, 3x onsite) | 9:00 AM – 6:00 PM (Monday to Friday) br>
Are you a results-driven professional passionate about guiding organizations through successful transformations? We're seeking a Change Management Consultant to partner with executive-level clients, crafting and implementing solutions that drive positive behavioral change and achieve sustainable operational results. You'll be instrumental in leading change management strategies, mentoring junior staff, and fostering strong client relationships. If you thrive in a fast-paced environment, possess a growth mindset, and are dedicated to exceeding expectations, we invite you to apply and help us deliver impactful solutions.

Qualifications:
• 5+ years of technology-related change management, strategy, or consulting experience < r>• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field < r>• PROSCI Certified Change Practitioner preferred < r>• Open to international travel for meetings and workshops < r>• High sense of urgency and speed of delivery, without compromising on quality • Amenable to working hybrid set up (2x remote, 3x onsite)

College degree graduate with major in Psychology, Behavioral Science, Human Resources Management and other related courses.
Minimum of 1 year human resources administration (Training and Development) br>Can do field works
With SO1 or SO2 certificate
Can start immediately

Executes process training to the Operations team and calibrates results across
- Standardizes and organizes training modules, and ensures to keep it updated aligned with the new releases in the process
- Manages knowledge transfer, material development and training delivery
- Develops and deploys skills matrix program and understands the need to upskill or cross-skill
- Creates, refines and delivers new hire on-boarding program (pre-process and process)
- Collaborates with quality team and management across site to identify operational deficiencies and develop Lean, solution oriented, measurable training
- Delivers dynamic trainings sessions across the project to a diverse learning audience
- Ensures effective knowledge transfer via an assortment of teaching techniques, assessment tools and continuous improvement opportunities
- Manages multiple and high priority projects with competing deadlines
- Builds and maintains fruitful, beneficial relationships horizontally and vertically across organization
- Training Needs Analysis
- Training Design and Development
- Training Delivery
- Training Evaluation
- Bachelor's degree holder
- Must have at least 2 years of experience in Training and Development under BPO Operations
- Excellent communications skills
- Must have an experience in communication skills coaching
- Technical / customer service or its equivalent for a designated customer base
- Must be willing to go back on-site once recalled

**Responsibilities**:

- Designing and administering training programs.
- Providing expertise in development design.
- Identifying training needs and providing recommendations on programs and activities.
- Organize engagement programs
- Delivering training programs.
- Conducting staff training.
- Maintaining records and providing participants with feedback.
- Ability to create e-learning modules with quiz functionality
- Works effectively as a team member with other members of management

**Job Qualification**:

- Bachelor’s degree in human resources, communications, education, or related discipline.
- 3-5 years’ experience in design, implementation, and facilitation of learning and development programs within a manufacturing environment.
- Ability to work collaboratively across all levels in the company.
- Excellent problem-solving skills, multi-tasking, communication and facilitation skills.
- Ability to multi-task on projects in a fast-paced working environment.
- Critical thinking and problem-solving skills; Planning and organizing
- Ability to Influence and lead
- Willing to be assigned at Quezon City
- Can start ASAP

**Salary**: Php27,000.00 - Php35,000.00 per month

**Benefits**:

- Company events
- Flexible schedule
- Flextime
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Employee Engagements: 2 years (preferred)
- Training and Development: 2 years (preferred)
- HR Generalist: 2 years (preferred)

**Responsibilities**:

- Designing and administering training programs.
- Providing expertise in development design.
- Identifying training needs and providing recommendations on programs and activities.
- Organize engagement programs
- Delivering training programs.
- Conducting staff training.
- Maintaining records and providing participants with feedback.
- Ability to create e-learning modules with quiz functionality
- Works effectively as a team member with other members of management

**Job Qualification**:

- Bachelor’s degree in human resources, communications, education, or related discipline.
- 3-5 years’ experience in design, implementation, and facilitation of learning and development programs within a manufacturing environment.
- Ability to work collaboratively across all levels in the company.
- Excellent problem-solving skills, multi-tasking, communication and facilitation skills.
- Ability to multi-task on projects in a fast-paced working environment.
- Critical thinking and problem-solving skills; Planning and organizing
- Ability to Influence and lead
- Willing to be assigned at Quezon City
- Can start ASAP

**Salary**: Php27,000.00 - Php35,000.00 per month

**Benefits**:

- Company events
- Flexible schedule
- Flextime
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Employee Engagements: 2 years (preferred)
- Training and Development: 2 years (preferred)
- HR Generalist: 2 years (preferred)

Job Summary
The role supports organizational change initiatives, particularly around technology rollouts like the telephony project, by coordinating stakeholder engagement, communications, training, and deployment logistics. It involves crafting clear messaging, facilitating training programs, and collaborating with cross-functional teams to ensure smooth transitions and minimal operational disruption. The position also contributes to data analysis and promotional content development to drive project awareness and adoption.
Responsibilities:
+ Support change management efforts (e.g.for the telephony project), including stakeholder engagement, impact assessments, and readiness planning to ensure a smooth transition for operational teams.
+ Assist in implementing communication strategies that clearly articulate project goals, timelines, and user impacts, using a variety of formats such as email campaigns, team meetings, and digital content.
+ Assist in training program rollout: work with identified subject matter experts/trainers and vendor team to include train-the trainer sessions and help facilitate adaptation and promotion of existing resources.
+ Provide rollout logistics support, including scheduling, resource planning, and issue tracking, to ensure timely deployment and minimal disruption to daily operations.
+ Help develop promotional content, presentation decks, data visualization working directly with the Data Analytics team, Global Change Management and M&A Integrations team
+ Where applicable, run preliminary data trends, metrics, project performance
Qualifications:
+ Bachelor's Degree holder
+ 3-5 years of experience in change management (nice-to-have), communications, or project coordination within a corporate environment, preferably in a global or multi-business unit setting (preferred)
+ Proven ability to plan and execute change management initiatives, including stakeholder engagement, readiness assessments, and communications planning
+ Familiar with learning & development best practices
+ Proficiency in creating presentations, data visualizations, and promotional content using tools like PowerPoint, Canva, or similar
+ Proficiency in Microsoft Office Suite, collaboration tools (e.g., MS Teams, SharePoint), and basic data analysis tools (e.g., Excel, Power BI)
+ Creative, effective and dynamic communicator
+ Strong written and verbal communication skills (preferably experienced in managing comms on email open)
+ Ability to coordinate across cross-functional teams
+ Strong organizational and time management skills
+ Familiarity with change management frameworks (e.g., ADKAR, Prosci), Agile LSS, Automation methodologies
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

_We're looking for a_ **_Change Management Analyst_** _to join our Segment Change Management team at MBPS. In this post, critical role in overseeing and coordinating changes within a controlled IT environment. You will be responsible for assessing risk, evaluating change impact, ensure that resources are aligned, and facilitating the authorization of Change Records._
**Position Responsibilities:**
+ Reviewing and assessing all change requests for risk and impact.
+ Ensure all existing and new processes, including process changes, adhere to Change Management documentation standards for completeness, consistency, and compliance with policy guidelines.
+ Manage multiple, concurrent change cycles to support the delivery of business initiatives ranging from minor updates to critical, cross-organizational projects.
+ Facilitate weekly Segment Change Advisory Board (CAB) meetings to review upcoming changes, assess risks, and coordinate planning and communication.
+ Collaborate with business units, functional IT groups, and vendors to mitigate risks and resolve conflicts, ensuring system availability and integrity.
+ Track and report on all changes introduced to the system environment, whether internal or vendor-driven.
+ Lead regular knowledge-sharing sessions, including brown bag meetings, onboarding sessions, and "Ask Us Anything" forums to promote change awareness and education.
+ Represent the segment in global and local meetings, demonstrating expertise in Change Management practices such as Post-Change Review (PCR), Root Cause Analysis (RCA), and participation in Global CABs.
+ Proactively identify, investigate, and resolve issues to prevent incidents, problems, and errors across business and IT service management domains.
+ Collaborating with Incident, Problem, Release, and Continuous Service Improvement (CSI) teams to identify root causes of change-related incidents and recommend process improvements.
+ Identify process gaps and drive continuous improvement initiatives to enhance change management effectiveness.
+ Develop, maintain, and institutionalize all Change Management processes, procedures, documentation, tools, templates, and reports
**Required Qualifications:**
+ University degree and/or equivalent work experience
+ Working knowledge of client/server infrastructure and applications --- Mainframe environment a plus
+ Knowledge of Networks, file servers and desktops, IVR systems a plus
+ Knowledge Change Management practices, Configuration Management Practices, Release Management practices, ITIL or other Best Practices essentials
+ **_Amenable to work UP Ayala Technohub (Quezon City)_**
+ **_Amenable to work on a hybrid set-up (3x a week onsite)_**
+ **_Amenable to work from M-F 6am-3pm HKT (but flexible to night meetings as needed)_**
**Preferred Qualifications:**
+ Self-motivated and proactive, with a strong sense of initiative and the ability to identify opportunities, take independent action, and drive tasks to completion with minimal supervision.
+ Strong negotiation and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders to align on business objectives.
+ 2-3 years of experience in a change management role within a complex, multi-vendor IT environment.
+ Proven ability to define, document, and manage change processes.
+ Experience working in multi-sourced or outsourced IT environments.
+ Proficiency with Change Management tools, particularly ServiceNow.
+ Understand relational databases and Configuration Management processes and tools.
+ Excellent written and verbal communication skills, with the ability to tailor messages to various audiences and clearly articulate the business impact and benefits of proposed changes.
+ Broad knowledge of system platforms and how they interact within enterprise environments.
+ Strong organizational and multitasking abilities, with attention to detail and a commitment to quality.
+ Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
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