222 Order Processing jobs in the Philippines

Job Overview:

We are seeking a detail-oriented and proactive Order Processing & Production Support professional to join our team. This role plays a key part in ensuring client orders are processed efficiently, production tasks run smoothly, and quality standards are consistently met. You will also assist with data management and basic graphic design tasks, contributing to an organized and collaborative work environment.

Key Responsibilities:

• Accurately process and track client orders through each stage of production.
• Coordinate with suppliers and support production activities to meet deadlines and quality requirements.
• Assist with basic graphic design tasks when needed.
• Perform accurate data entry and maintain organized production records.
• Collaborate with team members to manage workloads and improve workflow processes.

Qualifications:

• Strong organizational skills and high attention to detail.
• Proficiency in MS Office; familiarity with Adobe Illustrator, Photoshop, or InDesign is an advantage.
• Ability to multitask and work efficiently under pressure.
• Excellent communication skills and a strong team player mindset.

Why Join Us?

• Healthy, supportive, and conducive work environment (Great Place to Work Certified for three consecutive years)
• Work with an innovative company delivering cutting-edge solutions across multiple industries
• Lead a team in a fast-paced, high-growth environment
• Competitive salary with opportunities for career advancement
• Collaborative, forward-thinking work culture
• 21 leave credits plus all client-based holidays
• HMO coverage with dependent benefits
• Exposure to world-class leadership from both local and international supervisors

Ready to take your sales career to the next level? Apply now

• Graduate or undergraduate of any course, preferably in a related field
• With relevant work experience (SAP knowledge is an advantage but not required)
• With data entry experience
• With warehouse experience and knowledge in computer applications, Excel, and databases

Job Type: Full-time

Work Location: In person

*About FGC+ *
Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.

Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on
*#IgnitingPossibility *
and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Here,
*you are more than just an employee *
—you are part of a team where you can truly thrive and make a difference.

About The Role
We are seeking a detail-oriented and resourceful Order Processing Engineer (CAD Specialist) to join our team. This role requires a strong understanding of construction techniques and experience in a custom manufacturing environment. The ideal candidate will be responsible for accurately translating customer orders and specifications into detailed manufacturing and construction-ready documentation, ensuring precision, efficiency, and alignment with production capabilities.

This position involves close coordination with engineering, design, and production teams, leveraging AutoCAD and Microsoft Office tools to prepare order files, optimize layout solutions, and support seamless project execution.

What You'll Do

• Review and interpret customer orders, construction drawings, and technical specifications.
• Translate order requirements into detailed and accurate CAD drawings for manufacturing and assembly.
• Ensure order documentation is complete, precise, and in compliance with company standards and industry best practices.
• Work closely with production, design, and engineering teams to resolve technical questions and optimize workflow.
• Apply construction knowledge and mathematical skills to ensure dimensional accuracy and structural integrity.
• Identify and troubleshoot potential issues in order files or drawings, proactively resolving discrepancies.
• Utilize AutoCAD to create or modify 2D drawings and layouts.
• Use Microsoft Office tools (Excel, Word, Outlook) to manage order processing documentation and communications.
• Maintain attention to detail and concentration over extended periods to ensure accuracy in all aspects of the role.
• Contribute to process improvement initiatives within the order processing function.

Qualifications

• Bachelor's degree in Engineering, Industrial Technology, Drafting, or a related field.
• With 1–3 years of experience in order processing, drafting, or engineering support within a custom manufacturing or construction-related environment.
• Proven understanding of construction techniques and building systems.
• Industry experience in a custom manufacturing or fabrication environment preferred.
• Proficient in AutoCAD and Microsoft Office Suite (Excel, Word, Outlook).
• Strong analytical, mathematical, and spatial reasoning skills.
• Excellent verbal and written communication skills; able to articulate technical information clearly.
• Highly resourceful and able to work independently to solve complex problems.
• Strong focus, attention to detail, and the ability to manage multiple orders/projects simultaneously.
• A natural problem-solver with a "puzzle-solver" mindset

What We Have To Offer

• A company culture based on our purpose to bring out the untapped potential, creativity, and success in people, partnerships, and brands.
• A culture built on the mission to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionally
• A market competitive total compensation/rewards package including:
• Day 1 HMO
• Competitive pay including incentives and generous allowances
• Payment of all statutory government benefits
• 25 days of annual paid leave some days are convertible to cash
• 13th month pay
• Onsite medical support
• Employee Engagement Events
• Employee Referral Program
• Skills, training for personal and professional development

A million possibilities are waiting to be ignited. Click "Apply Now"

The Pay Range For This Role Is
29, ,000 PHP per month(Bacolod Office)

#SparkSuccess at FGC+

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.

Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Here, you are more than just an employee—you are part of a team where you can truly thrive and make a difference.

About the Job:

We are seeking a detail-oriented and resourceful Order Processing Engineer (CAD Specialist) to join our team. This role requires a strong understanding of construction techniques and experience in a custom manufacturing environment. The ideal candidate will be responsible for accurately translating customer orders and specifications into detailed manufacturing and construction-ready documentation, ensuring precision, efficiency, and alignment with production capabilities.

This position involves close coordination with engineering, design, and production teams, leveraging AutoCAD and Microsoft Office tools to prepare order files, optimize layout solutions, and support seamless project execution.

What You'll Do:

• Review and interpret customer orders, construction drawings, and technical specifications.
• Translate order requirements into detailed and accurate CAD drawings for manufacturing and assembly.
• Ensure order documentation is complete, precise, and in compliance with company standards and industry best practices.
• Work closely with production, design, and engineering teams to resolve technical questions and optimize workflow.
• Apply construction knowledge and mathematical skills to ensure dimensional accuracy and structural integrity.
• Identify and troubleshoot potential issues in order files or drawings, proactively resolving discrepancies.
• Utilize AutoCAD to create or modify 2D drawings and layouts.
• Use Microsoft Office tools (Excel, Word, Outlook) to manage order processing documentation and communications.
• Maintain attention to detail and concentration over extended periods to ensure accuracy in all aspects of the role.
• Contribute to process improvement initiatives within the order processing function.

What You'll Bring:

• Bachelor's degree in Engineering, Industrial Technology, Drafting, or a related field.
• With 1–3 years of experience in order processing, drafting, or engineering support within a custom manufacturing or construction-related environment.
• Proven understanding of construction techniques and building systems.
• Industry experience in a custom manufacturing or fabrication environment preferred.
• Proficient in AutoCAD and Microsoft Office Suite (Excel, Word, Outlook).
• Strong analytical, mathematical, and spatial reasoning skills.
• Excellent verbal and written communication skills; able to articulate technical information clearly.
• Highly resourceful and able to work independently to solve complex problems.
• Strong focus, attention to detail, and the ability to manage multiple orders/projects simultaneously.
• A natural problem-solver with a "puzzle-solver" mindset.

What We Offer:

At FGC+, we believe that every person yearns to fulfill their potential. "Igniting Possibility" is our brand essence, it recognizes that work can be a great catalyst for personal and professional growth. By creating an environment of support and inspiration, we enable people to realize their true capabilities and to make work a source of fulfillment and sustainable success.

We offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success — not to mention a market-competitive total compensation/rewards package including:

• Competitive base pay with incentives and allowances
• Payment of all statutory government benefits
• 25 days of annual paid leave
• 13th-month pay
• Onsite medical support
• Skills and training development programs
• Employee Engagement Events
• Employee Referral Program

EEO Statement:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Third-Party Agency Notice:

FGC+ will not accept any unsolicited resumes from any third-party recruiting agencies, either domestic or international. FGC+ nor its subsidiaries/LE's will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Bacolod City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you amenable to working on a graveyard shift?
• Do you have at least 1 year of experience in order processing, drafting, or engineering support?
• Are you proficient in using AutoCAD for creating or modifying 2D drawings?
• Do you have experience reviewing construction drawings or technical specifications?
• Can you confidently interpret customer orders and translate them into detailed CAD drawings?
• Do you have interior design experience?
• Have you worked in a custom manufacturing or construction-related environment before (e.g., cabinetry)?

Language:

• English (Required)

Location:

• Bacolod City (Preferred)

Work Location: In person

Essential Duties and Responsibilities (Key Activities)

• Carries out duties in compliance with established business policies and procedures.
• Demonstrates commitment to the development, implementation and effectiveness of applicable Quality Processes as per ISO, FDA, and other regulatory agencies.
• Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Responsibility to understand and maintain awareness of the quality consequences which may occur from the improper performance of their specific job.
• Process all orders received.
• Communicate proactively with internal and external customers regarding order status and other topics in a professional, positive and courteous manner.
• Review and maintain customers open orders on a daily basis.
• Investigate and resolve order processing issues reported by customers and working cross functionally with other departments to resolve customer queries.
• Resolve customer inquiries and liaise directly with customers on a variety of issues such as pricing, inventory availability, terms, delivery or general questions.
• Collaborate with other departments to ensure accuracy of data maintained on SAP
• Communicate regularly with your Team Lead of all changes, issues and potential concerns with any customer accounts. Employees are empowered to share ideas and to drive and support continuous improvement.
• Work with our central warehouse and or supply chain team with regards to inventory, escalations and customer inquiries.
• Develop and maintain positive customer and internal colleague relationships.
• Responsible for complying with and executing applicable Quality Management System (QMS) processes, to support the delivery of an excellent customer experience.
• Perform other duties and projects as assigned.

Personal Characteristics

• Truly customer focused
• Self-starter ready to take initiative
• Professional attitude
• Interactive and engaging
• A multi-tasker with excellent time management skills
• Adaptable and Flexible
• Ability to deal with changing priorities
• Eagerness and willingness to learn
• Problem Solving
• Experience dealing with Ambiguity
• Drive for Results
• Excellent verbal and written communications
• Team player

Dimensions –Education / Experience / Skills

• Proficient in MS Office programs such as Word, Excel and Outlook and comfortable with IT systems
• Strong computer navigation and typing skills
• Good attention to detail, a critical-thinker, experienced at investigating and resolving complex issues
• Effectively collaborate with others
• Communicate professionally
• Good email etiquette
• Work independently and as part of a team
• Work effectively in a fast-paced environment with changing priorities
• SAP or other ERP system experience a significant advantage
• Previous customer service experience desired preferably in the healthcare industry but not essential

We are seeking a detail-oriented Order Processing Specialist to manage customer orders and ensure smooth, accurate, and timely fulfillment. This role involves processing online and emailed purchase orders, creating and validating new accounts, verifying licenses and payments, and ensuring compliance with company policies.

As an Order Processing Specialist, you will play a key role in supporting daily operations, maintaining data accuracy, and helping deliver a seamless customer experience.

Order Processing & Fulfillment

• Accurately process online and email-submitted orders using Nexternal.
• Complete orders within required turnaround times while maintaining accuracy.
• Perform quality checks to ensure compliance and data integrity.
• Flag and report issues preventing fulfillment (e.g., overdue invoices) to the Customer Care Team.

Account Management

• Review new customer submissions (5–15 daily) for accuracy and completeness.
• Create and configure new customer accounts in Nexternal.
• Validate medical/dental license credentials via public regulatory databases (e.g., Federal NPI).
• Cross-check accounts to prevent duplication.

Compliance Review & Risk Flagging

• Verify existing accounts for unpaid invoices (>30 days).
• Escalate discrepancies, missing information, or potential fraud indicators.
• Flag issues for Customer Care follow-up before processing shipments.

Internal Communication & Coordination

• Follow instructions from the Order Processing Coordinator.
• Maintain accurate records and documentation for audits.
• Collaborate with internal teams to ensure smooth operations.

• Experience in order processing, account management, or customer operations preferred.
• Strong attention to detail and accuracy in data entry.
• Ability to identify and resolve discrepancies quickly.
• Familiarity with compliance checks and verification processes is a plus.
• Strong communication and coordination skills.
• Proficiency with order management systems (experience with Nexternal is a plus).

We are looking for a customer-oriented order processing agent at our Parañaque office. This is an on-the-site opening, so no need to worry about having a home office, internet, or your own computer. We are open to any employee with or without prior experience. We want someone who is motivated to work hard and smart, with the potential of advancement within our company

What we offer

• Paid leave and holiday pay
• Company Christmas gift
• Health insurance plus one dependent
• Opportunities for promotion- internal hires first priority for advancement
• Paid training at full pay rate from day 1
• Annual raises and performance reviews
• Optional overtime and additional pay incentive for weekend work
• Base pay plus generous performance pay
• Steady schedule either night or day shifts
• 13th month salary
• Regularization for all qualified employees after probationary period
• Night differential for night shift employees

Responsibilities

• Build sustainable relationships and trust with customers
• Use the tools provided to help our customers
• Recommend process improvements
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Skills

• Strong communication skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree

Job Types: Full-time, Part-time, Permanent, Fresh graduate

Pay: Php15, Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Flexible schedule
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Note: This is an entry level position, with the potential to become a full-term role. Entry-level/fresh grads encouraged to apply. Onsite work set up at our BGC office in Taguig, Philippines.

Responsibilities

Order Data Processing:

• Accurately enters/uploads and processes customer orders into the system, ensuring details like shipping addresses and payment information are correct.
• Data cleaning, mapping, standardization
• Order document generation

Order data analysis and verification, discrepancy resolution:

• Reports or addresses and resolves issues or discrepancies related to orders

Customer Communication:

• Assist with initial coordination with customers and suppliers via call, mail and other available communication tools

Administrative Support:

• Provides general administrative support to the Order Fulfillment team, such as data entry, mailbox management and support, organizing and completion of documents and records

Qualifications

·   Proficient or advanced skills with data-processing tools particularly in Microsoft Excel and MS Office applications – essential

·   Excellent computer skills, internet and data-savvy – essential

·   Work experience or educational background in Supply Chain management, procurement or order handling – desirable

·   Ability to speak, read and write English – essential

Behavioral Competencies

·   Achieving Results and commitment to excellence

·   Team player

·   Passion and Commitment

·   Strong organizational and research skills

·   Keen attention to detail

·   Proactive and self-led

·   Is flexible and able to manage time effectively

·   A positive, persistent, and professional can-do attitude

·   Understanding of data confidentiality principles is compulsory

Responsible for placing and processing the orders of the customers and handling of product related concerns. Monitors the products in the selling area. Ensures an efficient, honest and accurate handling of cash.

QUALIFICATIONS:

• At least College Level or Senior High School graduate.
• Has knowledge of basic mathematics.
• Has basic communication skills.
• Has good encoding and organizing skills.
• Has good customer service skills
• No related work experience required

Job Type: Full-time

Work Location: In person

Application Deadline: 08/31/2025

Expected Start Date: 09/03/2025