71 Order Management Specialist jobs in the Philippines

**Role Purpose**
An expert in providing travel advice and solutions. A critical customer touch point for delivering on our IHG brand experience. Be a brand champion, taking pride in using every customer interaction to educate guests about our brands and products. Empowered to make creative decisions using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue and customer loyalty. Passionate for learning and developing themselves to be the best in an ever-evolving role.
**Key Accountabilities**
+ Provide an industry-leading reservation solution in English and one or more language for all contacts
+ Champion Brand Hearted behaviors by demonstrating knowledge, passion and pride.
+ Embrace the global and cultural diversity of our guest and business needs.
+ Consistently meet or exceed defined performance expectations (revenue, conversion, quality, partner offers, guest satisfaction, etc.) as set by management despite difficulties or obstacles.
+ Build rapport with guests through active listening, maintaining an appropriate pace and using a conversational approach to deliver a warm and friendly guest experience.
+ Inspire loyalty through personalized and efficient service driven by the guest's needs.
+ Uses creativity to proactively find solutions to drive results; takes accountability and listens to ideas and feedback of others.
+ Manage time effectively (including adherence to assigned schedule, attendance, break time compliance etc.)
+ Navigate multiple web-based systems while managing various work streams to provide an enhanced guest experience.
+ Work effectively by understanding, trusting and using tools and information appropriately.
+ Self-motivated, positive, "want-to" attitude with a willingness to take on new challenges. Actively participates in company initiatives, training and events.
+ Take ownership of personal development while aligning with team priorities and company goals.
+ Embracing change and adjusting well to evolutions in situation and task while sensitively responding and supporting others through change.
+ Understand and consider the impact of own actions on self and others (colleagues, guests, and hotels, etc.)
+ Seek opportunities to improve individual and team performance. Help team and colleagues stay motivated and deliver on goals.
+ Support and demonstrate IHG's company values and ways of working.
+ Willingly deliver on additional tasks as assigned.
**Key Skills & Experiences**
Education : Some secondary school, high school diploma preferred but not required
For Mexico : High school diploma as a minimum; college degree in Tourism or similar preferred
Experience :
Previous call center experience in a sales capacity (non-scripted environment) or other call handling experience preferred.
Hotel/travel experience desired.
Technical Skills:
+ Strong customer service and sales skills, with the ability to balance sales with service;
+ Strong bilingual communication skills - listening, written, verbal.
+ Social intelligence - empathy, self-awareness, cultural sensitivity
+ Ability to customize generic information;
+ Strong web-based navigation skills;
+ Ability to embrace technological and organizational changes;
+ Embrace evolving call and contact types, adopt new tools and processes;
+ Efficient and accurate data capture
+ Ability to use tools and resources to represent the geographical needs of the caller.
+ Basic software and hardware trouble shooting.
+ Effective and efficient use of online communication tools and other systems application.
Physical Requirements:
Majority of work is performed in a normal office environment and/or remotely (work from home).
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Role Purpose**
An expert in providing travel advice and solutions. A critical customer touch point for delivering on our IHG brand experience. Be a brand champion, taking pride in using every customer interaction to educate guests about our brands and products. Empowered to make creative decisions using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue and customer loyalty. Passionate for learning and developing themselves to be the best in an ever-evolving role.
**Key Accountabilities**
+ Provide an industry-leading reservation solution in English and one or more language for all contacts
+ Champion Brand Hearted behaviors by demonstrating knowledge, passion and pride.
+ Embrace the global and cultural diversity of our guest and business needs.
+ Consistently meet or exceed defined performance expectations (revenue, conversion, quality, partner offers, guest satisfaction, etc.) as set by management despite difficulties or obstacles.
+ Build rapport with guests through active listening, maintaining an appropriate pace and using a conversational approach to deliver a warm and friendly guest experience.
+ Inspire loyalty through personalized and efficient service driven by the guest's needs.
+ Uses creativity to proactively find solutions to drive results; takes accountability and listens to ideas and feedback of others.
+ Manage time effectively (including adherence to assigned schedule, attendance, break time compliance etc.)
+ Navigate multiple web-based systems while managing various work streams to provide an enhanced guest experience.
+ Work effectively by understanding, trusting and using tools and information appropriately.
+ Self-motivated, positive, "want-to" attitude with a willingness to take on new challenges. Actively participates in company initiatives, training and events.
+ Take ownership of personal development while aligning with team priorities and company goals.
+ Embracing change and adjusting well to evolutions in situation and task while sensitively responding and supporting others through change.
+ Understand and consider the impact of own actions on self and others (colleagues, guests, and hotels, etc.)
+ Seek opportunities to improve individual and team performance. Help team and colleagues stay motivated and deliver on goals.
+ Support and demonstrate IHG's company values and ways of working.
+ Willingly deliver on additional tasks as assigned.
**Key Skills & Experiences**
Education : Some secondary school, high school diploma preferred but not required
For Mexico : High school diploma as a minimum; college degree in Tourism or similar preferred
Experience :
Previous call center experience in a sales capacity (non-scripted environment) or other call handling experience preferred.
Hotel/travel experience desired.
Technical Skills:
+ Strong customer service and sales skills, with the ability to balance sales with service;
+ Strong bilingual communication skills - listening, written, verbal.
+ Social intelligence - empathy, self-awareness, cultural sensitivity
+ Ability to customize generic information;
+ Strong web-based navigation skills;
+ Ability to embrace technological and organizational changes;
+ Embrace evolving call and contact types, adopt new tools and processes;
+ Efficient and accurate data capture
+ Ability to use tools and resources to represent the geographical needs of the caller.
+ Basic software and hardware trouble shooting.
+ Effective and efficient use of online communication tools and other systems application.
Physical Requirements:
Majority of work is performed in a normal office environment and/or remotely (work from home).
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Role Purpose**
An expert in providing travel advice and solutions. A critical customer touch point for delivering on our IHG brand experience. Be a brand champion, taking pride in using every customer interaction to educate guests about our brands and products. Empowered to make creative decisions using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue and customer loyalty. Passionate for learning and developing themselves to be the best in an ever-evolving role.
**Key Accountabilities**
+ Provide an industry-leading reservation solution in English and one or more language for all contacts
+ Champion Brand Hearted behaviors by demonstrating knowledge, passion and pride.
+ Embrace the global and cultural diversity of our guest and business needs.
+ Consistently meet or exceed defined performance expectations (revenue, conversion, quality, partner offers, guest satisfaction, etc.) as set by management despite difficulties or obstacles.
+ Build rapport with guests through active listening, maintaining an appropriate pace and using a conversational approach to deliver a warm and friendly guest experience.
+ Inspire loyalty through personalized and efficient service driven by the guest's needs.
+ Uses creativity to proactively find solutions to drive results; takes accountability and listens to ideas and feedback of others.
+ Manage time effectively (including adherence to assigned schedule, attendance, break time compliance etc.)
+ Navigate multiple web-based systems while managing various work streams to provide an enhanced guest experience.
+ Work effectively by understanding, trusting and using tools and information appropriately.
+ Self-motivated, positive, "want-to" attitude with a willingness to take on new challenges. Actively participates in company initiatives, training and events.
+ Take ownership of personal development while aligning with team priorities and company goals.
+ Embracing change and adjusting well to evolutions in situation and task while sensitively responding and supporting others through change.
+ Understand and consider the impact of own actions on self and others (colleagues, guests, and hotels, etc.)
+ Seek opportunities to improve individual and team performance. Help team and colleagues stay motivated and deliver on goals.
+ Support and demonstrate IHG's company values and ways of working.
+ Willingly deliver on additional tasks as assigned.
**Key Skills & Experiences**
Education : Some secondary school, high school diploma preferred but not required
For Mexico : High school diploma as a minimum; college degree in Tourism or similar preferred
Experience :
Previous call center experience in a sales capacity (non-scripted environment) or other call handling experience preferred.
Hotel/travel experience desired.
Technical Skills:
+ Strong customer service and sales skills, with the ability to balance sales with service;
+ Strong bilingual communication skills - listening, written, verbal.
+ Social intelligence - empathy, self-awareness, cultural sensitivity
+ Ability to customize generic information;
+ Strong web-based navigation skills;
+ Ability to embrace technological and organizational changes;
+ Embrace evolving call and contact types, adopt new tools and processes;
+ Efficient and accurate data capture
+ Ability to use tools and resources to represent the geographical needs of the caller.
+ Basic software and hardware trouble shooting.
+ Effective and efficient use of online communication tools and other systems application.
Physical Requirements:
Majority of work is performed in a normal office environment and/or remotely (work from home).
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Role Purpose**
An expert in providing travel advice and solutions. A critical customer touch point for delivering on our IHG brand experience. Be a brand champion, taking pride in using every customer interaction to educate guests about our brands and products. Empowered to make creative decisions using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue and customer loyalty. Passionate for learning and developing themselves to be the best in an ever-evolving role.
**Key Accountabilities**
+ Provide an industry-leading reservation solution in English and one or more language for all contacts
+ Champion Brand Hearted behaviors by demonstrating knowledge, passion and pride.
+ Embrace the global and cultural diversity of our guest and business needs.
+ Consistently meet or exceed defined performance expectations (revenue, conversion, quality, partner offers, guest satisfaction, etc.) as set by management despite difficulties or obstacles.
+ Build rapport with guests through active listening, maintaining an appropriate pace and using a conversational approach to deliver a warm and friendly guest experience.
+ Inspire loyalty through personalized and efficient service driven by the guest's needs.
+ Uses creativity to proactively find solutions to drive results; takes accountability and listens to ideas and feedback of others.
+ Manage time effectively (including adherence to assigned schedule, attendance, break time compliance etc.)
+ Navigate multiple web-based systems while managing various work streams to provide an enhanced guest experience.
+ Work effectively by understanding, trusting and using tools and information appropriately.
+ Self-motivated, positive, "want-to" attitude with a willingness to take on new challenges. Actively participates in company initiatives, training and events.
+ Take ownership of personal development while aligning with team priorities and company goals.
+ Embracing change and adjusting well to evolutions in situation and task while sensitively responding and supporting others through change.
+ Understand and consider the impact of own actions on self and others (colleagues, guests, and hotels, etc.)
+ Seek opportunities to improve individual and team performance. Help team and colleagues stay motivated and deliver on goals.
+ Support and demonstrate IHG's company values and ways of working.
+ Willingly deliver on additional tasks as assigned.
**Key Skills & Experiences**
Education : Some secondary school, high school diploma preferred but not required
For Mexico : High school diploma as a minimum; college degree in Tourism or similar preferred
Experience :
Previous call center experience in a sales capacity (non-scripted environment) or other call handling experience preferred.
Hotel/travel experience desired.
Technical Skills:
+ Strong customer service and sales skills, with the ability to balance sales with service;
+ Strong bilingual communication skills - listening, written, verbal.
+ Social intelligence - empathy, self-awareness, cultural sensitivity
+ Ability to customize generic information;
+ Strong web-based navigation skills;
+ Ability to embrace technological and organizational changes;
+ Embrace evolving call and contact types, adopt new tools and processes;
+ Efficient and accurate data capture
+ Ability to use tools and resources to represent the geographical needs of the caller.
+ Basic software and hardware trouble shooting.
+ Effective and efficient use of online communication tools and other systems application.
Physical Requirements:
Majority of work is performed in a normal office environment and/or remotely (work from home).
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Role Purpose**
An expert in providing travel advice and solutions. A critical customer touch point for delivering on our IHG brand experience. Be a brand champion, taking pride in using every customer interaction to educate guests about our brands and products. Empowered to make creative decisions using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue and customer loyalty. Passionate for learning and developing themselves to be the best in an ever-evolving role.
**Key Accountabilities**
+ Provide an industry-leading reservation solution in English and one or more language for all contacts
+ Champion Brand Hearted behaviors by demonstrating knowledge, passion and pride.
+ Embrace the global and cultural diversity of our guest and business needs.
+ Consistently meet or exceed defined performance expectations (revenue, conversion, quality, partner offers, guest satisfaction, etc.) as set by management despite difficulties or obstacles.
+ Build rapport with guests through active listening, maintaining an appropriate pace and using a conversational approach to deliver a warm and friendly guest experience.
+ Inspire loyalty through personalized and efficient service driven by the guest's needs.
+ Uses creativity to proactively find solutions to drive results; takes accountability and listens to ideas and feedback of others.
+ Manage time effectively (including adherence to assigned schedule, attendance, break time compliance etc.)
+ Navigate multiple web-based systems while managing various work streams to provide an enhanced guest experience.
+ Work effectively by understanding, trusting and using tools and information appropriately.
+ Self-motivated, positive, "want-to" attitude with a willingness to take on new challenges. Actively participates in company initiatives, training and events.
+ Take ownership of personal development while aligning with team priorities and company goals.
+ Embracing change and adjusting well to evolutions in situation and task while sensitively responding and supporting others through change.
+ Understand and consider the impact of own actions on self and others (colleagues, guests, and hotels, etc.)
+ Seek opportunities to improve individual and team performance. Help team and colleagues stay motivated and deliver on goals.
+ Support and demonstrate IHG's company values and ways of working.
+ Willingly deliver on additional tasks as assigned.
**Key Skills & Experiences**
Education : Some secondary school, high school diploma preferred but not required
For Mexico : High school diploma as a minimum; college degree in Tourism or similar preferred
Experience :
Previous call center experience in a sales capacity (non-scripted environment) or other call handling experience preferred.
Hotel/travel experience desired.
Technical Skills:
+ Strong customer service and sales skills, with the ability to balance sales with service;
+ Strong bilingual communication skills - listening, written, verbal.
+ Social intelligence - empathy, self-awareness, cultural sensitivity
+ Ability to customize generic information;
+ Strong web-based navigation skills;
+ Ability to embrace technological and organizational changes;
+ Embrace evolving call and contact types, adopt new tools and processes;
+ Efficient and accurate data capture
+ Ability to use tools and resources to represent the geographical needs of the caller.
+ Basic software and hardware trouble shooting.
+ Effective and efficient use of online communication tools and other systems application.
Physical Requirements:
Majority of work is performed in a normal office environment and/or remotely (work from home).
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Job Description Summary**
The role will focus on supporting GE Molecular Imaging (MI) ASEAN and develop molecular imaging business for Philippines. The role may work individually at an

**JOB OBJECTIVE**:
This position shall be in-charge for various sales activities such as meeting the Sales Objective, Meeting sales targets and performing related sales works in the assigned territory. This will include maintenance of current client accounts, client meetings, client identification and resource increase to meet sales targets in the given territory. In some cases there is expected expertise to conduct product presentations, client search, business meetings with prospective clients. The position will also require collaborative efforts with other departments such as the Marketing Team, Brand Strategists and Technical Team for the implementation of sales activities and to ensure 100% customer satisfaction

**DUTIES AND RESPONSIBILITIES**:
1. MEET 100% YTD and MTD Sales targets for the Territory.

2. Increase product mix per client by offering more than 3 products ( form the company’s core products) per client.

3. Understand, collaborate, Assist and execute related marketing plans to achieve company & individual target.

4. Initiate activities and programs to increase client sales in the assigned territory.

5. Manage various existing accounts and maintain continuous client relationship

6. Conducts regular customer visits based on a 5 client visit per day required cadence.

7. Develop new clients within the assigned territories thru saturations and market research.

8. Oversees total market performance of the company’s products in the assigned territories.

9. Constant coordination with brand strategists, marketing, technical and other departments in serving the customer requirements and in making sure of 100% customer satisfaction rating.

10. Conducts weekly collections and make follow-ups on payments.

11. In charge of all uncollected client receivables in coordination with the accounting department.

12. Accomplish daily updates, weekly and monthly reports. Timeliness of reports especially for the weekly sales meetings is a must.

13. Pursue NEW client leads (Other than those assigned at the time of onboarding) build strong relationships with potential and new clients

14. Supports the sales team in closing new Key Accounts for Curve Coffee through coffee presentation / demo.

15. Perform other functions and assignments that the Management may assign.

**Basic Requirements & Competencies**:
Ø Graduate of any business course, preferably, Hotel and Restaurant Management, Marketing, Food Technology and etc.

Ø Ability to adapt in a fast-paced environment

Ø Trustworthy, performer and goal-oriented, who can work independently

Ø Strong interpersonal skills

Ø Excellent promotional and negotiation skills

Ø Conversant in both spoken and written English.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

Application Question(s):

- What will be your plan to saturate your area and translate it into sales?

**Job Objective**:
This position shall be in-charge for various sales/marketing activities such as conduct product presentations and business meetings with prospective clients. Works closely with the Marketing Team, Brand Strategist and Technical Team for the implementation of sales activities and ensures 100% customer satisfaction.

**DUTIES AND RESPONSIBILITIES**:
1. Execute sales and marketing plans to achieve company and individual targets.

2. Initiates activities and programs for business development.

3. Manage various existing accounts and maintain continuous client relationship.

4. Conducts regular customer visits.

5. Develop new clients within the assigned territories thru saturations and market research.

6. Oversees total market performance in the assigned territories.

7. Constant coordination with brand strategists, marketing, technical and other departments in serving the customer requirements.

8. Conducts weekly collections and make follow-ups on

**Job Description Summary**
The Power Transmission (PT)