1970 Operations jobs in Makati City

Job Summary
: The Process Improvement Scheduler is responsible for planning, coordinating, and overseeing the scheduling, dispatching, and utilization of manpower resources to ensure efficient and timely completion of projects. This role involves defining manpower requirements, allocating resources, managing schedules, and tracking performance. The Scheduler will work closely with various departments to ensure that all project milestones are met and that any deviations are promptly addressed.

Key Responsibilities
Manpower Planning & Scheduling
:

• Collaborate with project stakeholders to define manpower requirements and objectives.
• Develop initial manpower plans and timelines.
• Allocate necessary resources and create detailed schedules.

Dispatching & Execution

• Assign tasks to team members and oversee deployment.
• Monitor manpower performance, including man-hours and resource utilization.
• Ensure timely completion of tasks and milestones.

Utilization & Tracking

• Calculate and reconcile man-hours and project costs.
• Track manpower progress and make necessary adjustments.
• Submit monthly reports to billing and ensure compliance with control measures.

Controls & Reporting

• Obtain approvals from the Business Controller and Operations Manager for manpower plans and adjustments.
• Ensure accurate and timely submission of all required documentation and reports.

Qualifications

• Bachelor's degree in Business Administration, Project Management, or a related field.
• Proven experience in manpower scheduling and management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in scheduling and dispatching software and tools.

Skills

• Ability to manage multiple projects simultaneously.
• Strong organizational and time-management skills.
• Attention to detail and a high level of accuracy.
• Ability to work collaboratively with cross-functional teams.

Work Environment

• Office-based with occasional site visits as required.
• Fast-paced and dynamic work environment.

The Process Improvement Officer for Environmental Compliance is responsible to create topnotch, easily replicable management systems that will optimize resources and as a result, enable the store management team to lead in consistent delivery of gold standard guest experience, particularly in FSC, Cleanliness and Sanitation (C&S) systems, and Environmental Compliance systems (including man, machine, material, and method).

He/she will also be responsible for Environmental Compliance activities, coordinates with operations, and leads initiatives to reduce environmental risks and impacts.

He/she is responsible in the data gathering and research, design, continuous development and monitoring of implementation of different systems, standards and procedures for store operations, and shall be the subject matter expert for environmental compliance matters, ensuring sustainable and legally compliant stores.

Key Responsibilities:

Cleanliness and Sanitation (C&S)

• Creates systems and procedures in store maintenance and cleanliness and sanitation balancing quality, speed and cost.
• Integrates changes in store design, channels, equipment in the overall C&S management.
• Establishes and aligns roles and responsibilities of store team in C&S.
• Ensures brilliant execution of standard C&S procedures in store operations (including supply monitoring and BCP issuance).
• Develops and defines the Man, Machine, Method and Material (4Ms) requirements of the utility area.
• Conducts necessary tests to determine the performance, efficiency, integrity, and other parameters of all new/revised chemicals, tools, systems and procedures.
• Writes initial revisions to all manuals and guides for new/revised manpower systems.
• Ensures that all new/revised processes and procedures are properly documented through the department's manuals.
• Collaborates with Training for all materials needed for store personnel training.
• Monitors and tracks implementation of new/revised systems and validates impact on different aspects of the business (OPEX, FSC, etc.).
• Data Parameters Analysis: Monitors all pertinent data relating to or which may be affected by C&S.

Environmental Management System and Sustainability

• Oversees implementation and monitoring of environmental compliance programs, policies, and procedures.
• Maintains and updates the environmental compliance calendar.
• Leads cross-functional teams for environmental projects and initiatives.
• Assigns and monitors tasks to ensure timely and quality completion of compliance-related work.
• Creates environmental systems (ROS), innovations, 4Ms and investigates environmental incidents or violations (RCA); recommends corrective and preventive measures.
• Creates environmental systems that align stores with the Philippine Law (e.g., requirements in chemical content, BOD).

Others

• Performs other jobs, tasks or expertise-related assignments in order to develop one's self and/or share one's expertise to support operational efficiency.

Job Qualifications:

• Graduate of a degree in Management Engineering, Industrial Engineering, or equivalent.
• At least 3-5 years of work experience related to process improvement, preferably from the food manufacturing or restaurant industry.
• Strong background in Business Process Mapping, Analysis, Improvement, and Implementation.
• Strong experience in shaping and driving engagements and ability to lead project teams.
• Amenable to work in Ortigas, Pasig (Hybrid Work Setup).

The Process Improvement Manager for MultiBrand is responsible for integrating the different restaurant systems of the JFC brands. This involves developing, implementing, and continuously improving the Restaurant Operating Systems operating in a multi-brand store. The role will also be involved in restaurant engineering (equipment and store layout) through Systems and Agile Systems Thinking to enhance operational efficiency, improve consumer experience, and support the overall business objectives of MultiBrand. The role will heavily collaborate with the brand's Restaurant Systems Teams along with other internal and external stakeholders to ensure seamless integration of systems and processes.

PRIMARY RESPONSIBILITIES

Restaurant Operating Systems

• Owns the Restaurant Operating Systems of MultiBrand and ensures operational excellence by addressing consumer and customer feedback, business channel integration, and frictionless store consumer and customer experience.
• Leads the development and translation of different brands' Restaurant Operating Systems to MultiBrand. Continuously assesses and optimizes system performance to enhance operational efficiency and consumer experience.
• Plans and executes system upgrades and enhancements, keeping technology current and aligned with business needs.
• Drives the team to operationalize and standardize new and existing store tools and systems to enable operational excellence.
• Leverages data sources and systems to identify opportunities for innovation and recommend solutions to enhance consumer experience and streamline operations.
• Ensures seamless integration of restaurant systems to improve processes across store functions.
• Keeps up-to-date with industry trends and evaluates their potential application to store operations.

Above Restaurant Systems Development Management

• Owns the Above Restaurant Systems Development for MultiBrand.
• Ensures store network performance by providing management guidelines and toolkits for Operations Leaders (Area Managers/Operations Directors) covering business pillars: Sales, Profit, FSC, People, and Compliance.
• Drives the team to operationalize and standardize management tools and systems to support planning, target setting, standards checking, review, coaching, and documentation.
• Leverages data sources and systems to identify opportunities for innovation and recommend solutions to improve operations.

Business Continuity Planning and Risk Management

• Conducts process gap analysis and recommends system improvements and innovations.
• Reviews products, systems, data, and other elements to assess potential risks and identify mitigation strategies.
• Presents relevant issues for Operations, MultiBrand Workgroup, RS Council, and JFC PH LT approval, recommending action steps to address risks.
• Communicates agreed action plans, defines accountability, and ensures issue resolution within agreed timelines.
• Keeps up-to-date with regulatory requirements (LGU ordinances, bills, Republic Acts) to ensure store compliance.

Stakeholder Management

• Develops and maintains strong relationships with equipment and technology vendors and suppliers, acting as the main point of contact for Restaurant Systems.
• Collaborates with cross-functional teams to ensure systems and tools meet business requirements.
• Works with Operations and Franchising Units to ensure franchisees are updated with store systems and technology tools.
• Works with Procurement to define service level agreements and contractual documents, ensuring business requirements are met.

POSITION QUALIFICATIONS

• Graduate of Industrial Engineering or a related course. Post-graduate studies in related fields are an asset.
• 5-7 years of relevant experience in a progressive capacity.
• Proven ability to work effectively in a team environment and matrix structure.
• Amenable to work in Ortigas Pasig (hybrid work setup)

Competencies

• Strategic Thinking: Manages long-term vision while executing short-term objectives.
• Superior Communication: Effectively communicates to gain buy-in, engagement, and alignment with stakeholders.
• Problem-Solving: Uses rigorous logic to develop innovative and effective solutions.
• Project and Resource Management: Ensures efficient and impactful use of project resources.
• Negotiation: Capable of reaching mutually beneficial solutions in a timely and effective manner.

Jollibee Foods Corporation is the hiring entity for this requisition.

• Responsible in leading Continuous Improvement Programs across Enabling functions (Human Resource, Finance and Administration). The candidate is responsible to design and create data collection plan across Enabling Functions. The candidate will serve as the Business Partner by championing and identification of process bottlenecks and variations through Lean Six Sigma methodology and tools. He/she will lead process improvement projects with minimal supervision
• Identify / Understand current pain points coming from the Processes, Systems interfaces, and People that will be converted into Continuous Improvement Projects
• Mentor individuals on how they can do things more effectively and efficiently by providing common understanding of the Continuous Improvement methodology.
• Serve as a process coach to guide the team towards operational excellence
• Provide weekly and/or monthly reports in terms of the project and initiative status
• Create a campaign / marketing promotions for Continuous Improvement programs/initiatives
• Anything related to Servicing, Customer Service Center
• CRM

Are you passionate about finding better ways to get things done? As a Transformation Analyst at MaxiHealth, you'll play a key role in helping us work smarter, faster, and more efficiently—directly contributing to the growth of our clinics and services.

What You'll Do

• Analyze current processes and identify opportunities to improve efficiency and patient experience
• Partner with cross-functional teams to design and implement changes that truly make an impact
• Support projects from planning to execution—helping with requirement gathering, testing, and system enhancements
• Develop tools and materials such as SOPs, process maps, and user guides to make workflows clearer and more consistent
• Monitor project progress, track results, and ensure changes are delivered on time

Qualifications

Education:

• A graduate of BS Industrial Engineering, Information Technology/Computer Science, or a related field
• Fresh graduates are welcome to apply—experience in process improvement or project management is a bonus

Experience / Knowledge:

• Strong knowledge in data analytics
• Strong communication, collaboration, and problem-solving skills
• Proficiency in Google Workspace and project management tools is an advantage

Traits:

• Proactive and able to spot inefficiencies and recommend practical solutions
• Comfortable working in a fast-changing environment with shifting priorities
• Positive team player

Next Steps: Required Application Form

To be considered for this role, please complete the following form:

Note: Failure to fill out the form may result in your application not being considered for interview.

Already submitted this form before? No need to resubmit. We'll review your past responses.

What We Offer

We offer competitive and meaningful benefits because we value our team:

o Guaranteed up to 15th Month Pay

o Quarterly Rice Subsidy

o Medicine Benefit

o HMO Coverage

o Life Insurance

o Convertible Leave Credits

Ready to join us?

Make a difference in everyday healthcare—apply today

Note:

If you've applied with us recently and were not selected, we kindly encourage you to reapply after six (6) months. This allows time for further growth and experience, and ensures we give every applicant a fair and refreshed consideration. We truly appreciate your interest and look forward to the possibility of reconnecting in the future

Job Type: Full-time

Pay: From Php23,000.00 per month

Education:

• Bachelor's (Required)

Work Location: In person

Title: Process Improvement Officer (Kitchen Systems)

The
Process Improvement Officer (Kitchen Systems)
is responsible for the evaluation, development of systems and to operationalize business requirements using engineering analytics and strategies. Position also aids in programming new product/s to store production systems using data management platforms/programs.

Responsible for co-ideating systems and processes that will contribute to operational efficiency without compromising speed and quality of store operations.

Explores breakthrough, innovation and new systems for operations and support groups.

Job Qualifications

• Graduate of Industrial Engineering or Management Engineering.
• Atleast 3-5 years of experienced in application of Engineering knowledge, principles, techniques, procedures, and equipment that can be used to design processes or systems.
• Can execute expectations within target timeline & can work with minimal supervision.
• Advanced skill in Excel – Functions, Formulas.
• Advantage if with experience in any food service industry.
• Skills and Essential Traits: Problem Solving, Strategic Thinking, Analytical, Communication and Business Acumen.
• Can communicate using any virtual meeting platform/applications (Zoom, Viber, Messenger, MS Teams)
• Knowledgeable in MS Word, PowerPoint, Outlook.
• Must be willing to work in Ortigas, Pasig (Hybrid Work Setup)

Fresh N' Famous Foods Inc. - Greenwich, the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.

Responsible for supporting project planning and execution, ensuring effective communication, compliance with policies, and maintaining accurate documentation.

TASKS AND RESPONSIBILITIES:

• Coordinate with Department Heads and Persons-in-Charge (PICs) on project planning, execution, closing activities, and reporting.
• Document and monitor project progress, including reports, meeting notes, and plans, to keep information updated and accessible.
• Evaluate project performance, identifying risks and opportunities for improvement.
• Serve as liaison between HBUs and PICs regarding project status and performance.
• Review policies, procedures, and guidelines to ensure project compliance.
• Track non-conformities and suggest appropriate corrective actions.

MINIMUM QUALIFICATIONS:

• Bachelor's Degree in Industrial Engineering, Business Administration, or related field
• At least 2 years of relevant experience
• Proficient in Microsoft Word, Excel, and PowerPoint

Join one of the country's largest property ownership and landholding companies.

In our company, you will find a team that values you and your contribution. We recognize that much of our company's success depends upon the people within our organization—that is why we provide a supportive work environment to help our employees grow and thrive.

In addition to a competitive compensation and benefits package, we also offer our employees the opportunity to work within a warm, friendly and respectful environment. We provide trainings and encourage ongoing professional development for all. We value workplace wellness through our employee sports programs, fitness activities, and wellness seminars.   We also offer an above-industry medical coverage which starts on employee's 1st day including their qualified dependent/s.

If you possess a positive client-focused outlook, consider yourself as a motivated team player, and would like to share your experience and expertise in a company that values great talent, we want to hear from you. Apply with us now

Job Responsibilities:

• Support the business and support units by implementing privacy and process improvement initiatives.
• Provide regular status reports on assigned projects.
• Ensure policies, procedures, and privacy documentation remain updated and effectively communicated to process owners.
• Comply with the Systems and Methods Department's Privacy Framework and Process Improvement methodology.
• Collaborate with vendor partners and internal teams for project and operational activities.
• Perform other tasks aligned with departmental objectives.

Qualifications:

• Candidate must possess a Bachelor's/College Degree in Business/Accountancy/Computer Science/Information Technology/Industrial Engineering
• Must have experience in Real Estate Industry processes and/or Privacy and Process Improvement Projects involving creation/updating of Privacy, Policies and Procedures documentations
• At least 5 years of related work experience.
• Must have excellent communication skills and collaborate effectively.
• Candidate must be willing to work in Mandaluyong City.

Job Summary:

As a Process Improvement Specialist in our dynamic team, you will be working in close collaboration with the Quality Manager and Group Data Protection Officer. Your role is pivotal in engaging with departmental process owners across the organization and forging strong cross-functional relationships. This position involves developing and optimizing processes, facilitating knowledge transfer on process improvements, conducting basic data analysis, and assisting in tasks related to data privacy, with a focus on aligning these aspects with both local and international standards.

Job Functions:

1. Process Development:

2. Work closely with process owners to understand and map out existing procedures.

3. Benchmark against industry best practices, with a focus on both local and global standards.
4. Research and develop new processes, incorporating findings and data-driven insights.
5. Enhance current processes to align with industry and local regulatory standards.
6. Document new procedures and effectively communicate them to all relevant stakeholders.
7. Build and maintain strong relationships with internal and external stakeholders for successful process development.

2. Process Improvement:

• Regularly conduct process audits to ensure compliance and identify areas for improvement, with attention to local regulatory requirements.
• Utilize Lean Six Sigma and other methodologies for process optimization.
• Propose and implement solutions for identified process gaps.
• Periodically review and assess the impact of implemented process improvements.
• Manage stakeholder expectations effectively during periods of process change.

3. Training and Implementation Support:

• Lead training sessions on process improvements, tailored to diverse stakeholder groups.
• Participate in the creation of engaging and informative training materials.
• Provide support during the implementation phase of new or enhanced procedures.
• Gather and analyze feedback from training participants to continuously improve training effectiveness.

4. Data Analysis:

• Employ various data analysis tools to evaluate process performance.
• Analyze data to develop strategies for process enhancement.

5. Data Privacy Support:

• Assist in data privacy tasks, guided by the Group Data Protection Officer.
• Registration and Reporting to NPC
• Develop infographics and other materials related to data privacy.
• Ensure that all processes comply with the company's data privacy policies and Data Privacy Act of 2012 and other data protection related laws
• Privacy Impact Assessment
• Privacy Audit
• Educate internal teams on data privacy principles, focusing on their application within the Philippine context.
• Training and Awareness

Job Qualifications:

1. Education and Knowledge:

2. Bachelor's degree in Business Administration, Industrial Engineering, or a related field.

3. Preferred certifications in Lean Six Sigma, with a strong understanding of ISO 9001:2015 and data analysis principles.
4. Familiarity with local business regulations and standards in the Philippines is advantageous.

2. Experience and Training:

• 1-2 years of experience in a similar role or in a quality-focused environment, preferably within the Philippines.
• Demonstrated understanding of process improvement methodologies and basic data privacy principles.

3. Technical Skills

• Proficiency in statistical analysis, including understanding and application of standard deviation, variance, and other mathematical computations relevant to process improvement.
• Proficiency in Google Applications such as AppScript, Forms, Sheets, Slides, and Docs, or Office 365 Tools including Power Automate, Forms, Excel, Word, and PowerPoint.
• Experience with graphic design tools such as Canva or Photoshop is highly advantageous, facilitating the creation of engaging training and informational materials.

4. Competencies:

• Problem-solving: Ability to dissect complex process-related issues and develop effective solutions.
• Data-driven Decision Making: Capability to interpret process data and drive informed enhancements.
• Holistic Perception: Skill to understand interconnections between process elements and anticipate potential impacts of changes.
• Adaptability: Ability to swiftly adapt to new scenarios, learn from experiences, and utilize this learning to achieve success.
• Effective Communication: Skill to express ideas clearly, conduct productive training sessions, and collaborate effectively with stakeholders.