159 Operations Supervisor jobs in the Philippines

Job Summary:
The Operations Supervisor ensures all store operations run efficiently across all locations by supervising store activities, aligning operations with company goals, and providing guidance to store teams. This role plays a key part in supporting the Operations Head with store performance, compliance, and staff development. br>
Key Responsibilities:
• Conduct regular store walks (especially on weekends) to evaluate customer service, cleanliness, and product presentation. < r>• mplement company policies and initiatives across all stores. < r>• M nitor KPI targets, staffing concerns, and operational gaps. < r>• A sist in conflict resolution and coaching store personnel. < r>• G nerate reports for the Operations Head and support data-based decisions. < r>
Work Schedule:
• S ift: 9:00 AM – 6:00 PM (flexible if extended store walks are needed)
• D y-Off: Weekday (rotational: Mon–Thu only)

Qualifications:
• B chelor’s degree in business or Retail Management.
• E cellent leadership, conflict resolution, and multitasking abilities.

1. Operational Oversight
- Supervise daily field operations related to solar PV system installation, maintenance, br>and servicing.
- Coordinate and assign tasks to technicians and installation teams based on project
timelines and service schedules.
- Ensure all operational activities adhere to company standards, industry codes,
safety policies, and client specifications.
- Monitor project progress and report delays or issues to management for prompt
resolution.

2. Team Supervision and Support
- Lead, mentor, and evaluate performance of technicians and crew members.
- Conduct daily toolbox meetings, safety briefings, and technical updates with the
operations team.
- Assist in training new staff and ensuring continuous skills improvement of the
workforce.
- Schedule manpower and field deployment to ensure effective resource allocation.

3. Maintenance Management
- Oversee routine, preventive, and corrective maintenance of installed solar PV
systems.
- Coordinate with monitoring teams or system alerts to prioritize maintenance visits
and troubleshooting.
- Review maintenance logs and generate reports on system performance and
recurring issues.
- Ensure all service and maintenance activities are documented accurately and
timely.

4. Installation Management
- Supervise site preparation, layout, system mounting, panel installation, and
electrical integration.
- Ensure materials, tools, and equipment are available and properly used on-site.
- Conduct on-site inspections during and after installation to verify quality and
compliance.
- Communicate with engineering or design teams for any site-specific adjustments or
modifications.

5. Safety and Compliance
- Enforce strict adherence to occupational health and safety standards (e.g., PPE, fall
protection).
- Conduct periodic site audits and risk assessments.
- Maintain documentation for incident reports, safety drills, and compliance logs.
- Stay updated with solar industry regulations and best practices.

6. Client and Stakeholder Coordination
- Act as the primary point of contact for clients during installation and maintenance
activities in the absence of the Operations Manager.
- Address and resolve client complaints or inquiries promptly and professionally.
- Provide updates and progress reports to clients and internal stakeholders.
- Support in post-installation walkthroughs, handover, and client training.

7. Inventory and Equipment Control
- Monitor and manage inventory of solar materials, tools, spare parts, and
consumables.
- Coordinate with warehouse and procurement teams for replenishment and logistics.
- Ensure proper care, storage, and calibration of tools and testing equipment.

8. Documentation and Reporting
- Maintain accurate records of field activities, job orders, system checks, and
corrective actions.
- Submit daily, weekly, and monthly operations reports to management.
- Assist in preparing technical documentation, O&M reports, and project completion
records.

Location: McKinley, Taguig City
Work Setup: Onsite br>Work Schedule: Shifting

Job Requirements:
- College Graduate of any course
- Has more than 3 Years Exp. In supervisory role.
- Must have experience handling Team leaders and doing Client Management
- Must have sales

Accountabilities:
· Lead a multi-functional team of Customer/Technical Support representatives to deliver on operational objectives
· Track and analyze team performance data to drive performance improvements and operational excellence
· Analyze customer feedback to enhance customer experience
· Collaborate cross-functionally and related departments to drive innovation and service excellence and to improve overall efficiency
· Foster proactive relationships with supported business units
· Promote continuous learning and upskilling of self and team members
· Conduct regular operations reviews and execute agreed action items
· Manage multiple projects and reprioritize as needed
· Drive key initiatives to facilitate team process improvement and efficiency as well as partner with leadership to implement critical actions
· Develop and implement support plans to meet service level objectives and manage day-to-day operations
· Ensure team performance meets quality, volume, and timeliness goals
Qualifications :
· Must possess at least a Bachelor's/College Degree in any field or equivalent business unit experience (LexisNexis Global Customer Operations - customer facing)
· Experience in working cross-functionally to create high performing operations
· Experience in client-facing organization and in delivering world class customer service
· Ability to work under pressure and manage multiple priorities
· Strong customer-centric mindset and ability to act on customer feedback
· Strong organizational skills with keen attention to detail
· Strong analytical, quantitative and deductive reasoning skills
· Strong sense of ownership relating to tasks and responsibilities
· Proficiency in Microsoft Word, Excel, and PowerPoint
· Must be in current role for 1 year
· Must not have received any Disciplinary Action within the past 12 months
Must not have any Attendance and Punctuality issues in the past 12 months
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Accountabilities:
· Lead a multi-functional team of Customer/Technical Support representatives to deliver on operational objectives
· Track and analyze team performance data to drive performance improvements and operational excellence
· Analyze customer feedback to enhance customer experience
· Collaborate cross-functionally and related departments to drive innovation and service excellence and to improve overall efficiency
· Foster proactive relationships with supported business units
· Promote continuous learning and upskilling of self and team members
· Conduct regular operations reviews and execute agreed action items
· Manage multiple projects and reprioritize as needed
· Drive key initiatives to facilitate team process improvement and efficiency as well as partner with leadership to implement critical actions
· Develop and implement support plans to meet service level objectives and manage day-to-day operations
· Ensure team performance meets quality, volume, and timeliness goals
Qualifications :
· Must possess at least a Bachelor's/College Degree in any field or equivalent business unit experience (LexisNexis Global Customer Operations - customer facing)
· Experience in working cross-functionally to create high performing operations
· Experience in client-facing organization and in delivering world class customer service
· Ability to work under pressure and manage multiple priorities
· Strong customer-centric mindset and ability to act on customer feedback
· Strong organizational skills with keen attention to detail
· Strong analytical, quantitative and deductive reasoning skills
· Strong sense of ownership relating to tasks and responsibilities
· Proficiency in Microsoft Word, Excel, and PowerPoint
· Must be in current role for 1 year
· Must not have received any Disciplinary Action within the past 12 months
Must not have any Attendance and Punctuality issues in the past 12 months
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Job Description
Manages, directs and coordinates one or more segments of the organization's day-to-day operations in a nonmanufacturing environment/industry.
Manages the development, implementation and enhancement of operating policies, processes and procedures that affect the organization's short- and long-range goals and strategies.
Plans and coordinates operations and special projects in multiple areas (e.g., short- to long-term planning, joint ventures, business development, internal communications, budgeting).
Responsibilities are typically diverse and vary according to the organization's changing needs; this discipline is not typically classified into a single Function (e.g., Engineering, Finance, Human Resources).
Supervises the daily activities of a small to medium-sized, routine business or technical support, and/or production team and is accountable for the results of the team.
Sets priorities for the team to ensure task completion, coordinates work activities with other supervisors.
Solves problems based on practice and precedent. Decisions are guided by policies, procedures and the local business plan; receives guidance and oversight from manager.
Trains team members and provides input to employee performance evaluations. Typically does not spend more than 20% of time performing the work supervised.
Qualifications:
+ Must possess at least a Bachelor's/College Degree, any field
+ Preferably with at least 2 years of leadership experience in sales ( Inbound, Outbound, New Business, Retention, Consultative Selling ); or 2-3 years of leadership experience in other relevant sales function
+ Must have strong sales experience (extensive knowledge in new sales and retention processes; knows how to coach and motivate team members)
+ Strong people and stakeholder relationship management skills
+ Excellent written and verbal communication skills and the ability to effectively collaborate across all levels of the organization
+ Strong organizational, prioritization and delegation skills
+ Proven problem solving and analytical skills
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Job Summary:
Operations Supervisor will manage and assign daily work of staff and over-all campaign to deliver service effectively and efficiently for the Healthcare vertical under Risk Solutions division.
Accountabilities:
+ Manage the recruitment process in conjunction with Human Resources. Ensure new employees are oriented to the organization, its policies, facilities, etc.
+ Maximize team performance by carrying out formal performance reviews, regular feedback, Personal Development Plan, and coaching.
+ Ensure quality of output by doing auditing, call observes and reviews. Ensure all work is completed according to established policies, procedures, and standards. Assist staff in adhering to work schedules and for projects to proceed according to plans/specifications.
+ Manage stakeholder expectations and collaborates with cross functional partners to extend positive customer experience!
+ Prepare reports and proactively liaise with key business owners and business partners to develop processes and procedures to improve service level achievement and meet changing business needs!
+ Operational Excellence Advocate - facilitate a culture of continuous improvement.
+ Employee Champion - develop strategies and help implement actions that enhance human capital contribution; ensure fair, ethical, and equitable people processes and practices.
+ Responsible for all administrative tasks and other duties assigned.
Qualifications:
+ Bachelor's degree holder
+ Minimum of 5 yrs. leadership experience with at least 2 years supervisory or operations lead role with remote team management experience.
+ Has call center experience
+ Ability to learn quickly and grasp product and process to be able to effectively manage operations and assist in process improvement initiatives.
+ Highly effective in people management, coaching, motivating, coordinating, and providing guidance to team members.
+ Energetic, positive thinking and self-motivated with strong interpersonal skills to effectively build and sustain trust-based relationships with all levels of the organization.
+ Demonstrated ability to work and meet deadlines in fast-paced and challenging environment.
+ Strong written and verbal communication, problem solving, project management and delegation skills.
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Job Summary:
The Operations Supervisor is responsible for supervising the timely completion of Reed Exhibitions campaigns. The role supervises the planning, organizing, executing and reporting of all Reed Exhibitions campaigns and will be accountable for achieving the shows goals.
Accountabilities:
Employee Performance Management
+ Ensure new employees are oriented to the organization, its policies, facilities, etc
+ Ensure that employees follow the organization's policies and procedures
+ Facilitate Employee Training and Development
+ Manage individual and team scorecard per month
+ Validate individual Productivity using trackers and / or telephone system
+ Complete Quality Monitoring for members of the team
+ Monitor, assess and provide feedback about employee's performance
+ Provide ongoing guidance to employees in the forms of ongoing coaching and mentoring
+ Conduct performance appraisal on a regular basis
+ Complete 100% coaching and Enabling Performance discussion with team
+ Develop and implement PIP (Performance Improvement Program) if performance is not adequate
+ Provide rewards program for employee accomplishment
+ Lead regular teambuilding activities including strategic planning, RE Cares, Townhall, etc.
+ Approve and monitor daily team attendance through Attendance Monitoring Tool
+ Attrition - maintain annualized negative attrition at or below 10%
+ Support and drive 80% attendance in at least 3 major employee engagement initiatives during the year
+ Support and drive 80% attendance in at least 1 major corporate social responsibility program during the year
Conflict / Crisis Management:
+ Regularly review the needs of employees
+ Help, discuss, evaluate and resolve personal and work issues among team members
+ Inform and monitor employees during times of crisis or disaster to assess situation
+ Inform the manager of the current situation of team members and recommend solution
Reporting
+ Submit weekly operation performance status report to Reed Exhibitions Manager
+ Generate monthly performance update to Business Unit stakeholder
+ Update all necessary reports needed by Stakeholders
+ Ensure all reports are accurate, updated and submitted on time
Operational Improvement
+ Productivity - Achieve specific and identified team targets
+ Completeness and Timeliness - Achieve team deliverables within Turn Around Time
+ Quality / Accuracy - Achieve specific and identified team target accuracy and quality measures
+ Stakeholder Management - conduct monthly operations review and execute action items agreed with the business unit
+ Receive, review and monitor and manage workload and assignments of the team
+ Manage stakeholder expectations regarding deadlines, quality and efficiency
+ Drive key initiatives to facilitate team process improvement and efficiency as well as partner with Leadership to implement critical actions
+ Develop and implement support plans for overall department operations to meet service level objectives and metrics and manage day-to-day operations
+ Manage and facilitate the corrective action process, partnering with the manager
+ Conduct effective workforce planning and responsible for individual career development
+ Participate in the implementation of support plans for product integrations and company acquisitions
+ Process audit - support annual process audit activities
+ Operations Standard - support compliance with established processes
Qualifications:
+ Bachelor's degree holder
+ 3 - 5 years of Leadership experience required
+ At least 5 years of experience, preferably in a customer contact environment
+ Responsible for team's people leadership, employee engagement, staff development and performance management
+ Has a strong sense of ownership relating to tasks and responsibilities
+ Decisive and results-oriented
+ Strong commitment to performance and team success
+ Applicant must be willing to work in flexible / rotating schedule depending on business need
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

**Date Posted:**

**Country:**
Philippines
**Location:**
Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, Philippines
**Position Role Type:**
Unspecified
**JOB RESPONSIBILITIES**
-Work with production planning and material supply functions to ensure attainment of Monthly Productivity Plan and Delivery.
-Work with the other manufacturing team to ensure products are manufactured in accordance with company systems and procedures, meeting customer, international standards, regulative and legislative requirements.
-Work with engineering teams to ensure the correct information is available in the right place at the right time.
-Work with continuous improvement teams to support lean manufacturing tools and techniques within the structures business.
-Work with tactical purchasing teams to support supplier component conformance.
-Support the Site Quality Manager in maintaining an effective Quality management System
-Work with Human Resource Department to ensure compliance to Company Policies and Procedures and develop a strong management and labor relationship.
-Operations supervisor must ensure that the manufacturing operations assigned with will operate at highest standard in Manufacturing Practice in relation to:
· Health and Safety
· Quality
· Delivery/Productivity
· Cost
· Continuous Improvement
-Adheres to participate in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and well-being of self and others.
**QUALIFICATIONS**
-Graduate of any Bachelor's / College Degree in Industrial Engineering, Business Studies/Administration/ Management or equivalent
-Minimum 2 years relevant experience
-In absence of a degree, 6 years of relevant experience is required
-MS Word, Excel, PowerPoint proficient
-With background and understanding on ERP system (E1,JDE or SAP)
-Strong written and verbal communication and reasoning skills
-Must not have had any disciplinary case within the past year
-Must not be under Performance Improvement Plan
-With at least a year in his/her current position
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.