956 Operations Specialist jobs in the Philippines

This is a remote position.

About the Company:

We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much  lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance  (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others. 

Our work involves building the world's first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards. 

We're looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal to offer cutting-edge products and excellent customer service to its clients.

Cultural Values:

1. Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details.

2. Minimalist - We are spartan in our design, in our code, and even in our processes.

3. Speed of execution - We move fast & value decisiveness. We think speed drives quality.

Responsibilities:

• Reviewing security documents for completeness and recording requirements
• Filing security documents with the relevant County/State Jurisdictions
• Maintain detailed records of all filings and correspondence.
• Verifying documentation, including those provided by clients, ensuring it is complete and accurate to finalize the line filing process
• Communicate with external parties, such as county recorders, vendors to ensure proper filing.
• Assist in resolving any discrepancies or issues related to lien filing.
• Assisting other departments with document requests and record-keeping
• Stay up-to-date with changes in processes and best practices

Requirements:

• Experience in financial services or related industries (mortgage experience preferred)
• Experience in financial services or related industries (mortgage experience preferred)
• At least 2 years (and above) experience in handling US Loan or Mortgage tasks
• At least 2 years (and above) experience in handling US Loan Contingency
• Strong attention to detail and organization skills
• Knowledge regarding liens and closing documents is a plus
• Excellent communication, interpersonal and problem-solving skills
• Proficiency, speed, and accuracy in written communication
• Fluency, clarity, and good diction in English
• Great organizational skills & time management abilities
• Ability to handle confidential information with integrity
• Experience using customer communication and task management programs, Google Drive, and Email
• Bachelor's Degree or comparable work experience in financial services
• Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between)
• Must live in the Philippines

***Due to the volume of applications we receive, only qualified candidates will be contacted.

***Pay is commensurate to experience

• A graduate of business management / administration or any 4-year related courses
• At least 1 year of experience
• Excellent MS Office knowledge
• Outstanding organizational and time management skills
• Familiarity with office gadgets and applications
• Verbal and written communications skills
• Has willingness to do field work

Responsible in supporting the Operations Head , as well as the team. Plans and arranges work to ensure the senior executives' priorities are met, organizational goals are achieved, and best practices are upheld.

Location: Cabalen Head Office - Quezon City

Job Type: Full-time

Pay: From Php20,000.00 per month

Benefits:

• Employee discount
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Staff meals provided

Work Location: In person

Key Responsibilities:

1) Shipment Coordination:

• Plan, schedule, and coordinate the movement of shipments from customers to owned fleet and 3PL.
• Arrange and monitor freight transportation, including air, sea, and land transport.
• Prepare shipping documents, such as bills of lading, packing lists, and invoices.
• Track shipments and address any issues that arise during transit.

2) Vendor and Client Relations:

• Communicate with 3PL, carriers, and clients to arrange and manage logistics activities.
• Ensure customer satisfaction by addressing inquiries and resolving complaints related to logistics.

3) Compliance and Documentation:

• Maintain accurate records of all logistics activities and transactions.
• Prepare reports on logistics performance and provide recommendations for improvements.

4) Process Improvement:

• Identify opportunities to streamline logistics processes and reduce costs.
• Implement best practices and innovative solutions to enhance efficiency.
• Collaborate with other departments to improve overall performance.

5) Billing

• Assist in validating and the billing from the vendor.

6) Other duties that may be required to ensure the operations meets the daily target

Qualifications:

Education and Experience:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is a plus
• At least 2 years of experience in logistics, supply chain, or transportation management.

Job Type: Full-time

Benefits:

• Health insurance

Ability to commute/relocate:

• Parañaque: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Can you start ASAP?

Education:

• Bachelor's (Preferred)

Experience:

• Logistics: 1 year (Preferred)

Location:

• Parañaque (Preferred)

Work Location: In person

Overview:

The Operations Specialist must have the ability to think analytically, communicate effectively, and execute efficiently (while maintaining focus on quality). The responsibilities of the Operations Specialist are inclusive of monitoring and control of day-to-day, process improvement and support activities under Load & Shop Operations. The key attributes/skills needed to succeed in the role are keen attention to detail, resourcefulness, problem-solving abilities, and leadership (in terms of project management and leading a team of project staff as needed).

What you will do:

• Lead for all admin, process, and support activities under Load and Shop Operations
• Create and lead monthly service demand synthesis activity to identify what services are required by the Business.
• Drive traction on large issues
• Monitor overall performance of services and provide timely communication around issues and opportunities
• Ensure service-related documentation is accurate and kept up-to-date at all times.
• Ensure quality of practice meets contractual requirements, legal obligations and organizational policy and procedures.
• Provide an effective on-call response service, as appropriate, supplemented by appropriately qualified team members as required.
• Ensure effective Business / Product (Dev and Eng'g) transition to Operations.

What we are looking for:

• BS Business Administration, or similar
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Excellent interpersonal skills.
• EXPERIENCE in Developing reports, assembling and analyzing data
• Presenting reports and providing strategic insights to management
• Providing general leadership, guidance, and support to team members in order to collaborate, develop plans and reach team and individual goals.

This role will involve:

1. Manual data entry

2. Customer & merchant support

3. Payment modifications and processing

Specific responsibilities:

• Ensure data integrity of manual data inputs
• Answer customer inquiries regarding upcoming or past payments
• Follow up agents to ensure we have proof of purchase for goods
• Follow up customers who have fallen behind on their payment plans
• Communicate with Slice Pay team about any major issues or inefficiencies with existing processes or bookings

Required Skills:

We are looking for someone with the following skills:

• Problem solver - if you see a problem you will raise it with the team and ask for help. Better yet you will come with a suggested solution
• Good communication (on email and phone)- you will spend a significant proportion of your day chatting with customers and agents directly. Fluent spoken and written English is essential
• Detailed orientated - this role involves attention to detail
• Will suggest improvements- we want to hear how we can improve our processes to make your life easier. So when you notice improvements we want to hear them

Desired experiences:

Applicants should have at least one of the following:

• Travel experience - bonus points for understanding flights and having GDS training
• Customer support experience - held a previous customer support role and spent time communicating directly with customers. Bonus points for use of Intercom
• Experience handling payments- We are ideally looking for candidates who are comfortable with payments and basic financial numbers. Bonus points if you have experience working at a finance company or have used the payment provider Stripe

Time Commitment:

• This role is full time- During training you will pair you with our existing support staff and ensure you are comfortable with our processes. Once you are settled and comfortable, we will transition you to have less overlap with the team during your shifts to ensure more time zone coverage of our operations team.
• Expected shift times- To be decided.

• Premium HMO
• Holistic employee experience
• Rewards and incentives
• Monthly engagement activities
• Career advancement opportunities
• Paid referral program

Responsible for ensuring the efficient execution of operational processes that support end-to-end operations, including leads conversion, application processing, compliance monitoring and quality control. Works closely with sales, credit, fulfillment, and collections teams to ensure smooth end-to-end operations and adherence to company policies. Also responsible for running the insights and reporting team that supports AGD & MCD Operations in coordination with the MIS Team.

Qualification:

• Computer literate, competent in MS Office Applications such as MS Word and MS Excel

• Proficiency in oral and written communication

• Pro-active, keen attention to details, team player

Job Type: Full-time

Pay: Php16, Php18,000.00 per month

Work Location: In person

*At least a college graduate with a course related to Electrical or Electronics

*With relevant experience in controls or automation systems.

*Responsible for the supervision of water facilities operations through implementation of day-to-day activities and tasks aligned with its operational philosophy to ensure efficient and reliable operations and compliance to regulatory and environmental standards.

*Implements maintenance programs for water facility

*Provides and submits operational reliability data of facility

* Performs asset condition ratings for all facility assets

*Records and analyzes operational reliability and diagnostics of facility equipment

*Reports all operational abnormality observations and incidents and performs immediate actions.

*Analyzes data from operational efficiency performance to make significant improvements

Job Type: Full-time

Experience:

• water facility operation: 1 year (Preferred)

Work Location: In person

Job Position: Operations Specialist

Work Arrangement: Fully Remote

Job Type: Full-time, Independent Contractor

Work Schedule: Monday–Friday, 9:00 AM to 6:00 PM Eastern Time

About Pearl Talent::

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: Watch here

Why Work with Us?:

At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, make an impact, and build a long-term career. We believe in creating environments where your potential is recognized, your voice matters, and your success is tied to meaningful work—not short-term perks. Joining Pearl means stepping into opportunities that challenge you, support you, and set you up for lasting success.

About the Company:

Our client is a U.S.-based startup dedicated to helping people navigate complex care systems so they can live healthier, better lives. They work closely with providers and caregivers to deliver personalized support, streamline processes, and improve outcomes for the communities they serve.

We're looking for an Operations Associate to join their growing team. This role is ideal for someone who is detail-oriented, resourceful, and eager to learn. You'll support hiring and onboarding initiatives for frontline staff while also contributing to broader business operations that keep a fast-moving startup running smoothly.

Role Overview::

As an Operations Specialist, you'll play a key role in building and supporting the team that delivers care. Your initial focus will be on recruiting and onboarding new guides, ensuring they have everything they need to succeed. Day-to-day, you'll manage candidate communications, send out offers, coordinate onboarding events, and make sure accounts and training are set up properly.

This role is ideal for someone who is highly organized, detail-oriented, and enjoys making processes run smoothly. You'll work closely with a cofounder, gain visibility into how an early-stage startup operates, and over time, take on broader operational responsibilities as the company grows.

Core Responsibilities::

Candidate and New Hire Communications:

• Manage communications with candidates in the hiring pipeline, including answering questions, sending batch updates, and ensuring timely responses throughout the process.

Offer Management & Onboarding:

• Oversee the onboarding process for new hires: send offer letters and track signatures, coordinate start dates, provision accounts, schedule onboarding events, and ensure all onboarding to-dos are completed.

Point of Contact for New Hires:

• Serve as the main contact for new guides during the hiring and onboarding process, fielding questions and ensuring a smooth experience.

Process Improvement & Systems:

• Support the development and maintenance of systems and processes that streamline hiring and onboarding (e.g., applicant tracking, workflow improvements).

Team Monitoring & Support:

• Assist in tracking and analyzing guide team performance, flagging issues and helping management address challenges.

Operational Flexibility:

• Take on additional operational and administrative responsibilities as needed, with the potential to expand into broader or more strategic responsibilities as the company grows.

Requirements:

• 1-2 years of experience in Healthcare
• Prior experience working in a startup or similarly fast-paced, ambiguous environment, with the ability to thrive without needing step-by-step instructions.
• Exceptional English communication skills (written and verbal) — friendly, professional, and prompt in interactions with candidates, new hires, and internal stakeholders.
• Strong attention to detail and organizational skills to manage multiple moving pieces without errors or dropped balls.
• A self-starter mindset with the initiative to identify issues, take ownership, and follow through to resolution.
• Comfortable with adaptability and flexibility — able to adjust to shifting priorities and take on a wide range of administrative and operational tasks.
• Tech-savvy and able to quickly learn tools like Google Suite, Slack, Notion, or similar platforms for communication and account provisioning.
• Problem-solving ability and a proactive approach to improving processes, streamlining workflows, and ensuring smooth operations.
• Strong interpersonal skills and emotional intelligence, with empathy and patience to support new hires and build rapport across the team.
• A growth mindset — eager to learn, open to feedback, and motivated to expand into broader responsibilities as the company grows.
• Passion for making a positive impact on people's lives, especially through improving access to care and support.

Benefits:

Remote Work: Fully remote—work from anywhere

Work Schedule: Monday to Friday, 9:00AM - 5:00PM EST

Generous PTO: Ample paid time off to rest and recharge

Health Coverage: HMO coverage after 3 months

Direct Mentorship: Grow through guidance from international industry experts

Learning & Development: Ongoing access to resources for professional growth

Global Networking: Work and connect with professionals around the world

Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process::

• Application
• Screening
• Skills Assessment
• Top-grading interview
• Client Interview
• Job Offer
• Client Onboarding

Ready to Join Us?:

If this role aligns with your skills and career goals, we'd love to hear from you. Apply now to take the next step in your journey with Pearl.

Job Summary:

We are seeking a highly motivated Operations Specialist with 2–3 years of experience in café, restaurant, or food & beverage operations. The Operations Specialist will oversee day-to-day activities, ensure smooth café operations, maintain quality standards, and support the management team in driving efficiency, customer satisfaction, and overall business growth.

Key Responsibilities:

• Supervise daily café operations to ensure efficiency and adherence to company standards.
• Monitor staff performance, provide coaching, and support team development.
• Ensure consistent delivery of excellent customer service and resolve customer concerns when needed.
• Oversee inventory management, ordering, and stock control.
• Implement and maintain operational processes, health, and safety standards.
• Assist in scheduling, manpower allocation, and shift management.
• Collaborate with management to analyze performance reports and suggest improvements.
• Support in training new employees on café procedures and service standards.
• Ensure cleanliness, organization, and compliance with sanitation guidelines.

Qualifications:

• 2–3 years of experience in café, restaurant, or food & beverage operations.
• Strong leadership and organizational skills.
• Knowledge of café operations, inventory, and cost control.
• Excellent communication and problem-solving skills.
• Customer-oriented with the ability to handle concerns effectively.
• Flexible, reliable, and willing to work in a fast-paced environment.
• Fast food industry experience is an advantage.
• Willing to be assigned at Soul Good Café, Kapitolyo, Pasig City.

Job Types: Full-time, Permanent

Pay: From Php25,000.00 per month

Benefits:

• Company events
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person