51 Operations Director jobs in the Philippines
Operations Director
Pasig, Palawan
RealPage
Posted today
Job Viewed
Job Description
WHO WE ARE:
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!
We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.
Come join a team where your work makes an impact every day!
ABOUT THE TEAM:
The
**Resident Utility Managment (RUM)** team provides operational support to our many clients globally. We are focused on improving our client experiences through simplified operations and interactions for processing and payment of utility invoices. This team is a foundational function in the success of RealPage, as it provides a large portion of the data and insights to our clients so that they can seamlessly operate their sites, without disruption. We work collaboratively across our global operational sites with a passion for the customer and operational excellence.
WHAT YOUâLL DO:
As an **Operations Director**, you will report to the VP of Invoice Processing for the support of our clients in their experience with RealPage. This role will be accountable for leading and managing direct operational staff in service of the achievement of key operational goals and continued improvement of processes towards reduced late fees, disconnects and increased staff productivity. The Director will need to establish trust and buy-in with business stakeholders to ensure they understand client expectations and how best to organize the team to deliver. Lastly, the role will need to regularly review and improve the standard operating procedures and process metrics for continued improvement and growth.
PRIMARY RESPONSIBILITIES:
- Lead and manage operational teams to deliver on key performance and productivity metrics such as Late Fee reduction, disconnects, and individual throughput/ productivity metrics
- Hold team leads to account for critical process metric delivery and active coaching of front-line staff
- Develop and align workforce strategies to address key business plans, Capacity plan optimization, and facilitate organizational change initiatives
- Implements programs to ensure attainment of business plan for growth and cost optimization targets
- Leads process decisions and facilitate the standardization of standard operating procedures
- Identifies trends in volumes and workflows. Analyzes, identifies root causes and develops action plans to maximize customer satisfaction and operational efficiency
- Implements operating systems, procedures, and policies to achieve overall goals of the business
- Monitors team results and tasks to improve quality, minimize errors and track operative performance
- Liaises with supervisors and trainers to gather information and resolve issues
- Ensures department staff receives appropriate system and process training. Coaches, motivates, and retains staff
- Manage Cost Center budget
- Regular review of departmental processes to execute process improvement opportunities
- Set department goals and provide guidance to the managers, supervisors, and staff to successfully achieve these goals
- Responsible for performance management, hiring, employee retention, succession planning & growth
- Provides mentoring and guidance to subordinates and other employees
- Work with Local leadership and Support
- Maintains US partnership
- Understand business requirements
- Act as key operational leader on key meetings with broader business stakeholders such as Product and Account Management
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
- Bachelor's degree in Business, Management, or related field
- Minimum 10 years previous experience in a management role with demonstrated key leadership responsibilities
- 7+ years’ experience managing a Contact Center/BPO of at least 100+ customer service representatives or operational staff.
- Customer Service experience and notable accomplishments in a customer/client service Contact Center environment
- Proven track record in Operations role, including the ability to improve processes, workflows, deliver substantial savings and achievement of operational targets
- Highly motivated and committed individual to meet department and corporate objectives
- Constant drive to improve company performance and results
- Must thrive in fast paced environment contributing to positive culture
- Data driven/analytical orientation
- Highly engaged and customer focused with strong demonstration of customer service techniques and excellent interpersonal skills
- Demonstrable experience in driving results and management of teams to improve and exceed expectations
- Occasional travel (approx. 10%)
PREFERRED KNOWLEDGE/SKILLS/ABILITIES:
- Strong Microsoft Office Suite exp
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!
We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.
Come join a team where your work makes an impact every day!
ABOUT THE TEAM:
The
**Resident Utility Managment (RUM)** team provides operational support to our many clients globally. We are focused on improving our client experiences through simplified operations and interactions for processing and payment of utility invoices. This team is a foundational function in the success of RealPage, as it provides a large portion of the data and insights to our clients so that they can seamlessly operate their sites, without disruption. We work collaboratively across our global operational sites with a passion for the customer and operational excellence.
WHAT YOUâLL DO:
As an **Operations Director**, you will report to the VP of Invoice Processing for the support of our clients in their experience with RealPage. This role will be accountable for leading and managing direct operational staff in service of the achievement of key operational goals and continued improvement of processes towards reduced late fees, disconnects and increased staff productivity. The Director will need to establish trust and buy-in with business stakeholders to ensure they understand client expectations and how best to organize the team to deliver. Lastly, the role will need to regularly review and improve the standard operating procedures and process metrics for continued improvement and growth.
PRIMARY RESPONSIBILITIES:
- Lead and manage operational teams to deliver on key performance and productivity metrics such as Late Fee reduction, disconnects, and individual throughput/ productivity metrics
- Hold team leads to account for critical process metric delivery and active coaching of front-line staff
- Develop and align workforce strategies to address key business plans, Capacity plan optimization, and facilitate organizational change initiatives
- Implements programs to ensure attainment of business plan for growth and cost optimization targets
- Leads process decisions and facilitate the standardization of standard operating procedures
- Identifies trends in volumes and workflows. Analyzes, identifies root causes and develops action plans to maximize customer satisfaction and operational efficiency
- Implements operating systems, procedures, and policies to achieve overall goals of the business
- Monitors team results and tasks to improve quality, minimize errors and track operative performance
- Liaises with supervisors and trainers to gather information and resolve issues
- Ensures department staff receives appropriate system and process training. Coaches, motivates, and retains staff
- Manage Cost Center budget
- Regular review of departmental processes to execute process improvement opportunities
- Set department goals and provide guidance to the managers, supervisors, and staff to successfully achieve these goals
- Responsible for performance management, hiring, employee retention, succession planning & growth
- Provides mentoring and guidance to subordinates and other employees
- Work with Local leadership and Support
- Maintains US partnership
- Understand business requirements
- Act as key operational leader on key meetings with broader business stakeholders such as Product and Account Management
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
- Bachelor's degree in Business, Management, or related field
- Minimum 10 years previous experience in a management role with demonstrated key leadership responsibilities
- 7+ years’ experience managing a Contact Center/BPO of at least 100+ customer service representatives or operational staff.
- Customer Service experience and notable accomplishments in a customer/client service Contact Center environment
- Proven track record in Operations role, including the ability to improve processes, workflows, deliver substantial savings and achievement of operational targets
- Highly motivated and committed individual to meet department and corporate objectives
- Constant drive to improve company performance and results
- Must thrive in fast paced environment contributing to positive culture
- Data driven/analytical orientation
- Highly engaged and customer focused with strong demonstration of customer service techniques and excellent interpersonal skills
- Demonstrable experience in driving results and management of teams to improve and exceed expectations
- Occasional travel (approx. 10%)
PREFERRED KNOWLEDGE/SKILLS/ABILITIES:
- Strong Microsoft Office Suite exp
This advertiser has chosen not to accept applicants from your region.
0
Operations Director
Pasig, Palawan
RealPage
Posted today
Job Viewed
Job Description
WHO WE ARE:
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!
We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.
Come join a team where your work makes an impact every day!
ABOUT THE TEAM:
The
**Resident Utility Managment (RUM)** team provides operational support to our many clients globally. We are focused on improving our client experiences through simplified operations and interactions for processing and payment of utility invoices. This team is a foundational function in the success of RealPage, as it provides a large portion of the data and insights to our clients so that they can seamlessly operate their sites, without disruption. We work collaboratively across our global operational sites with a passion for the customer and operational excellence.
WHAT YOUâLL DO:
As an **Operations Director**, you will report to the VP of Invoice Processing for the support of our clients in their experience with RealPage. This role will be accountable for leading and managing direct operational staff in service of the achievement of key operational goals and continued improvement of processes towards reduced late fees, disconnects and increased staff productivity. The Director will need to establish trust and buy-in with business stakeholders to ensure they understand client expectations and how best to organize the team to deliver. Lastly, the role will need to regularly review and improve the standard operating procedures and process metrics for continued improvement and growth.
PRIMARY RESPONSIBILITIES:
- Lead and manage operational teams to deliver on key performance and productivity metrics such as Late Fee reduction, disconnects, and individual throughput/ productivity metrics
- Hold team leads to account for critical process metric delivery and active coaching of front-line staff
- Develop and align workforce strategies to address key business plans, Capacity plan optimization, and facilitate organizational change initiatives
- Implements programs to ensure attainment of business plan for growth and cost optimization targets
- Leads process decisions and facilitate the standardization of standard operating procedures
- Identifies trends in volumes and workflows. Analyzes, identifies root causes and develops action plans to maximize customer satisfaction and operational efficiency
- Implements operating systems, procedures, and policies to achieve overall goals of the business
- Monitors team results and tasks to improve quality, minimize errors and track operative performance
- Liaises with supervisors and trainers to gather information and resolve issues
- Ensures department staff receives appropriate system and process training. Coaches, motivates, and retains staff
- Manage Cost Center budget
- Regular review of departmental processes to execute process improvement opportunities
- Set department goals and provide guidance to the managers, supervisors, and staff to successfully achieve these goals
- Responsible for performance management, hiring, employee retention, succession planning & growth
- Provides mentoring and guidance to subordinates and other employees
- Work with Local leadership and Support
- Maintains US partnership
- Understand business requirements
- Act as key operational leader on key meetings with broader business stakeholders such as Product and Account Management
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
- Bachelor's degree in Business, Management, or related field
- Minimum 10 years previous experience in a management role with demonstrated key leadership responsibilities
- 7+ years’ experience managing a Contact Center/BPO of at least 100+ customer service representatives or operational staff.
- Customer Service experience and notable accomplishments in a customer/client service Contact Center environment
- Proven track record in Operations role, including the ability to improve processes, workflows, deliver substantial savings and achievement of operational targets
- Highly motivated and committed individual to meet department and corporate objectives
- Constant drive to improve company performance and results
- Must thrive in fast paced environment contributing to positive culture
- Data driven/analytical orientation
- Highly engaged and customer focused with strong demonstration of customer service techniques and excellent interpersonal skills
- Demonstrable experience in driving results and management of teams to improve and exceed expectations
- Occasional travel (approx. 10%)
PREFERRED KNOWLEDGE/SKILLS/ABILITIES:
- Strong Microsoft Office Suite exp
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!
We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.
Come join a team where your work makes an impact every day!
ABOUT THE TEAM:
The
**Resident Utility Managment (RUM)** team provides operational support to our many clients globally. We are focused on improving our client experiences through simplified operations and interactions for processing and payment of utility invoices. This team is a foundational function in the success of RealPage, as it provides a large portion of the data and insights to our clients so that they can seamlessly operate their sites, without disruption. We work collaboratively across our global operational sites with a passion for the customer and operational excellence.
WHAT YOUâLL DO:
As an **Operations Director**, you will report to the VP of Invoice Processing for the support of our clients in their experience with RealPage. This role will be accountable for leading and managing direct operational staff in service of the achievement of key operational goals and continued improvement of processes towards reduced late fees, disconnects and increased staff productivity. The Director will need to establish trust and buy-in with business stakeholders to ensure they understand client expectations and how best to organize the team to deliver. Lastly, the role will need to regularly review and improve the standard operating procedures and process metrics for continued improvement and growth.
PRIMARY RESPONSIBILITIES:
- Lead and manage operational teams to deliver on key performance and productivity metrics such as Late Fee reduction, disconnects, and individual throughput/ productivity metrics
- Hold team leads to account for critical process metric delivery and active coaching of front-line staff
- Develop and align workforce strategies to address key business plans, Capacity plan optimization, and facilitate organizational change initiatives
- Implements programs to ensure attainment of business plan for growth and cost optimization targets
- Leads process decisions and facilitate the standardization of standard operating procedures
- Identifies trends in volumes and workflows. Analyzes, identifies root causes and develops action plans to maximize customer satisfaction and operational efficiency
- Implements operating systems, procedures, and policies to achieve overall goals of the business
- Monitors team results and tasks to improve quality, minimize errors and track operative performance
- Liaises with supervisors and trainers to gather information and resolve issues
- Ensures department staff receives appropriate system and process training. Coaches, motivates, and retains staff
- Manage Cost Center budget
- Regular review of departmental processes to execute process improvement opportunities
- Set department goals and provide guidance to the managers, supervisors, and staff to successfully achieve these goals
- Responsible for performance management, hiring, employee retention, succession planning & growth
- Provides mentoring and guidance to subordinates and other employees
- Work with Local leadership and Support
- Maintains US partnership
- Understand business requirements
- Act as key operational leader on key meetings with broader business stakeholders such as Product and Account Management
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
- Bachelor's degree in Business, Management, or related field
- Minimum 10 years previous experience in a management role with demonstrated key leadership responsibilities
- 7+ years’ experience managing a Contact Center/BPO of at least 100+ customer service representatives or operational staff.
- Customer Service experience and notable accomplishments in a customer/client service Contact Center environment
- Proven track record in Operations role, including the ability to improve processes, workflows, deliver substantial savings and achievement of operational targets
- Highly motivated and committed individual to meet department and corporate objectives
- Constant drive to improve company performance and results
- Must thrive in fast paced environment contributing to positive culture
- Data driven/analytical orientation
- Highly engaged and customer focused with strong demonstration of customer service techniques and excellent interpersonal skills
- Demonstrable experience in driving results and management of teams to improve and exceed expectations
- Occasional travel (approx. 10%)
PREFERRED KNOWLEDGE/SKILLS/ABILITIES:
- Strong Microsoft Office Suite exp
This advertiser has chosen not to accept applicants from your region.
1
Securities Operations Director
Wells Fargo
Posted 5 days ago
Job Viewed
Job Description
**About Wells Fargo India & Philippines**
Wells Fargo India & Philippines ( is a critical component of Wells Fargo's strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo's needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.
**About this role:**
Wells Fargo is seeking a Securities Operations Director to manage teams within their Wealth and Investment Management Operations, in Manila. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
**In this role, you will:**
+ Supervise experienced managers and other specialized teams of managers
+ Deliver moderate to high complexity organization level initiatives for cross functional stakeholders
+ Identify strategies for process improvement and risk control development within security operations
+ Lead security operations team by making strategic decisions to resolve complex issues and meet higher risk deliverables
+ Develop range of policies and procedures for functions with moderate to higher complexity
+ Collaborate and influence all levels of professionals including managers
+ Lead team to achieve objectives
+ Manage allocation of people and financial resources for Securities Operations
+ Develop and guide a culture of talent development to meet business objectives and strategy
**Required Qualifications:**
+ 8+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 4+ years of management or leadership experience
**Desired Qualifications:**
+ Education:
+ Bachelor's degree in Finance, Business Administration, Economics, or related field.
+ MBA or relevant postgraduate qualification preferred.
+ Professional Finra licenses such as Series 99 are a plus.
+ Experience:
+ Candidate must have 8+ years of Securities Operations experience within Banking Operations, with at least 4 years in a senior leadership role.
+ Proven track record in managing large-scale operations
+ Experience with global markets, regulatory environments, and cross-border securities processing, Money Movement etc.
+ Technical Skills:
+ Strong understanding of securities lifecycle, Money Movement, SWIFT messaging, and market infrastructures (e.g., DTCC, NSCC).
+ Proficiency in data analytics tools.
+ Familiarity with automation, RPA, AI and digital transformation initiatives in Operations.
+ Leadership & Communication:
+ Exceptional leadership, stakeholder management, and team development capabilities.
+ Strong analytical, problem-solving, and decision-making skills.
+ Excellent communication and presentation skills, with the ability to influence senior stakeholders.
+ Work Set up / Schedule - candidate must be willing to work within US hours at Taguig City.
**Job Expectations:**
+ Strategic Oversight:
+ Lead and optimize end-to-end life cycle of a customer experience , ensuring timely and accurate processing of trades, settlements, Money Movement, Tax Operations etc.
+ Drive operational efficiency, risk mitigation, and compliance with regulatory standards.
+ Team Leadership:
+ Build and mentor high-performing teams across multiple geographies.
+ Foster a culture of accountability, innovation, and continuous improvement.
+ Risk & Compliance:
+ Ensure robust controls are in place to manage operational, regulatory, and reputational risks.
+ Collaborate with Compliance, Risk, and Audit teams to maintain a strong control environment.
+ Stakeholder Engagement:
+ Act as a key liaison with internal business units, custodians, counterparties, and regulators as necessary.
+ Represent the firm in industry forums and regulatory discussions if necessary.
+ Technology & Transformation:
+ Champion automation and digital initiatives to streamline operations and reduce manual touchpoints.
+ Partner with IT and transformation teams to implement scalable solutions.
**Posting End Date:**
12 Oct 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-
Wells Fargo India & Philippines ( is a critical component of Wells Fargo's strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo's needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.
**About this role:**
Wells Fargo is seeking a Securities Operations Director to manage teams within their Wealth and Investment Management Operations, in Manila. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
**In this role, you will:**
+ Supervise experienced managers and other specialized teams of managers
+ Deliver moderate to high complexity organization level initiatives for cross functional stakeholders
+ Identify strategies for process improvement and risk control development within security operations
+ Lead security operations team by making strategic decisions to resolve complex issues and meet higher risk deliverables
+ Develop range of policies and procedures for functions with moderate to higher complexity
+ Collaborate and influence all levels of professionals including managers
+ Lead team to achieve objectives
+ Manage allocation of people and financial resources for Securities Operations
+ Develop and guide a culture of talent development to meet business objectives and strategy
**Required Qualifications:**
+ 8+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 4+ years of management or leadership experience
**Desired Qualifications:**
+ Education:
+ Bachelor's degree in Finance, Business Administration, Economics, or related field.
+ MBA or relevant postgraduate qualification preferred.
+ Professional Finra licenses such as Series 99 are a plus.
+ Experience:
+ Candidate must have 8+ years of Securities Operations experience within Banking Operations, with at least 4 years in a senior leadership role.
+ Proven track record in managing large-scale operations
+ Experience with global markets, regulatory environments, and cross-border securities processing, Money Movement etc.
+ Technical Skills:
+ Strong understanding of securities lifecycle, Money Movement, SWIFT messaging, and market infrastructures (e.g., DTCC, NSCC).
+ Proficiency in data analytics tools.
+ Familiarity with automation, RPA, AI and digital transformation initiatives in Operations.
+ Leadership & Communication:
+ Exceptional leadership, stakeholder management, and team development capabilities.
+ Strong analytical, problem-solving, and decision-making skills.
+ Excellent communication and presentation skills, with the ability to influence senior stakeholders.
+ Work Set up / Schedule - candidate must be willing to work within US hours at Taguig City.
**Job Expectations:**
+ Strategic Oversight:
+ Lead and optimize end-to-end life cycle of a customer experience , ensuring timely and accurate processing of trades, settlements, Money Movement, Tax Operations etc.
+ Drive operational efficiency, risk mitigation, and compliance with regulatory standards.
+ Team Leadership:
+ Build and mentor high-performing teams across multiple geographies.
+ Foster a culture of accountability, innovation, and continuous improvement.
+ Risk & Compliance:
+ Ensure robust controls are in place to manage operational, regulatory, and reputational risks.
+ Collaborate with Compliance, Risk, and Audit teams to maintain a strong control environment.
+ Stakeholder Engagement:
+ Act as a key liaison with internal business units, custodians, counterparties, and regulators as necessary.
+ Represent the firm in industry forums and regulatory discussions if necessary.
+ Technology & Transformation:
+ Champion automation and digital initiatives to streamline operations and reduce manual touchpoints.
+ Partner with IT and transformation teams to implement scalable solutions.
**Posting End Date:**
12 Oct 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-
This advertiser has chosen not to accept applicants from your region.
2
Operations Director (Cebu)
Manulife
Posted 16 days ago
Job Viewed
Job Description
The role is accountable for the strategic leadership of the Retirement Operations Services within Manulife Business Processing Services ("MBPS") for a growing team covering Member/Participant Processing. The role will report locally to MBPS management and report functionally to the Global Heads of Retirement Operations for GWAM.
The Retirement Operations Director is expected to work closely with the global functional leaders to support both the day-to-day processing and transformation of our function. Global Retirement Ops has kicked off a multi-year transformation journey to drive digitization, automation, and increase straight through put processing and leverage our global hub for more end-to-end functions.
**Position Description:**
+ Lead the day-to-day business relationships and oversee services, with a strong track record in global cross-functional collaboration.
+ Quickly escalate and resolve operational service issues to maintain seamless service delivery.
+ Integrate work across teams, ensuring output meets service level agreements and exceeds quality standards.
+ Developing and executing procedures and policies, ensuring proper implementation by subordinate teams.
+ Enhance service capability by leveraging expertise in investment products and operational excellence, and support key transformation strategies.
+ Build credibility and professional relationships with business partners and customers, ensuring customer-centered outcomes.
+ Manage and develop team capabilities, including hiring, performance management, and adherence to governance and operating standards.
**Position Qualifications**
+ 8+ years of relevant experience in Retirement Operations and/or Wealth Management working in a broad Matrix organization (Finance/Banking/Shared Services/BPO and alike) listening and using influence to make an impact
+ Strong people management experience (5+ years) at a senior manager or director level to lead, manage and develop professional staff.
+ Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures, geographies and senior leadership.
+ Experience in leading client services and problem resolutions
+ High analytical and problem-solving skills with demonstrated ability to work with complex financial issues and concepts.
+ Ability to anticipate issues and think proactively to resolve issues and risk.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
The Retirement Operations Director is expected to work closely with the global functional leaders to support both the day-to-day processing and transformation of our function. Global Retirement Ops has kicked off a multi-year transformation journey to drive digitization, automation, and increase straight through put processing and leverage our global hub for more end-to-end functions.
**Position Description:**
+ Lead the day-to-day business relationships and oversee services, with a strong track record in global cross-functional collaboration.
+ Quickly escalate and resolve operational service issues to maintain seamless service delivery.
+ Integrate work across teams, ensuring output meets service level agreements and exceeds quality standards.
+ Developing and executing procedures and policies, ensuring proper implementation by subordinate teams.
+ Enhance service capability by leveraging expertise in investment products and operational excellence, and support key transformation strategies.
+ Build credibility and professional relationships with business partners and customers, ensuring customer-centered outcomes.
+ Manage and develop team capabilities, including hiring, performance management, and adherence to governance and operating standards.
**Position Qualifications**
+ 8+ years of relevant experience in Retirement Operations and/or Wealth Management working in a broad Matrix organization (Finance/Banking/Shared Services/BPO and alike) listening and using influence to make an impact
+ Strong people management experience (5+ years) at a senior manager or director level to lead, manage and develop professional staff.
+ Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures, geographies and senior leadership.
+ Experience in leading client services and problem resolutions
+ High analytical and problem-solving skills with demonstrated ability to work with complex financial issues and concepts.
+ Ability to anticipate issues and think proactively to resolve issues and risk.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
3
Process Improvement Specialist
Meycauayan, Bulacan
Nestle
Posted today
Job Viewed
Job Description
**POSITION SNAPSHOT**
Location: Meycauayan, Bulacan, PH
Company: Nestlé Business Services
Full-time
Bachelor's Degree
3+ year of experience
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
**A DAY IN THE LIFE .**
Responsible in supporting the Continuous Improvement Champion in delivering the continuous improvement (CI) initiatives of the Center.
+ Partners and supports Process Optimizers/ Market Account Leads to deliver service improvement and productivity initiatives in the center, including Monthly Coaching, Project Teams and Operations Review Coaching and Assessment. Further includes supporting teams in the identification of service improvement, automation and dashboarding initiatives.
+ Supports in delivering common approach in achieving service improvement and process efficiencies through CI methodologies, embedding CI mindset and support CI capability building for the Center.
+ Responsible for driving CI Culture and developing Competence across the Center. This includes running Go See Think Do, driving CI Awareness Campaigns, managing logistics for all CI Trainings and designing CI Rewards & Recognition Programs
+ Acts as SPOC for Center Project Governance and Monthly Operational Reporting Dashboard
**ARE YOU A FIT?**
+ Has a Bachelor's Degree in any course
+ Must have a Green / Black Belt Lean Six Sigma Certification
+ With a minimum of 3 years' experience in the deployment of Continuous Improvement initiatives / projects
+ With experience in Supply Chain, Finance and/or HR functions
+ With experience in working with remote and multi-cultural teams, with track record for culture sensitivity and delivery despite differences
+ With prior experience in managing complex Business Transformations
+ An expert in stakeholder management highly adept to handle deployment processes
+ Knowledgeable on analytic data tools (e.g. Power BI)
Location: Meycauayan, Bulacan, PH
Company: Nestlé Business Services
Full-time
Bachelor's Degree
3+ year of experience
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
**A DAY IN THE LIFE .**
Responsible in supporting the Continuous Improvement Champion in delivering the continuous improvement (CI) initiatives of the Center.
+ Partners and supports Process Optimizers/ Market Account Leads to deliver service improvement and productivity initiatives in the center, including Monthly Coaching, Project Teams and Operations Review Coaching and Assessment. Further includes supporting teams in the identification of service improvement, automation and dashboarding initiatives.
+ Supports in delivering common approach in achieving service improvement and process efficiencies through CI methodologies, embedding CI mindset and support CI capability building for the Center.
+ Responsible for driving CI Culture and developing Competence across the Center. This includes running Go See Think Do, driving CI Awareness Campaigns, managing logistics for all CI Trainings and designing CI Rewards & Recognition Programs
+ Acts as SPOC for Center Project Governance and Monthly Operational Reporting Dashboard
**ARE YOU A FIT?**
+ Has a Bachelor's Degree in any course
+ Must have a Green / Black Belt Lean Six Sigma Certification
+ With a minimum of 3 years' experience in the deployment of Continuous Improvement initiatives / projects
+ With experience in Supply Chain, Finance and/or HR functions
+ With experience in working with remote and multi-cultural teams, with track record for culture sensitivity and delivery despite differences
+ With prior experience in managing complex Business Transformations
+ An expert in stakeholder management highly adept to handle deployment processes
+ Knowledgeable on analytic data tools (e.g. Power BI)
This advertiser has chosen not to accept applicants from your region.
4
Process Improvement Analyst
Iloilo, Iloilo
RELX INC
Posted 16 days ago
Job Viewed
Job Description
About the Role
This role plays a critical part in analyzing and documenting existing processes, in order to make recommendations for process improvements that enhance efficiency, reduce waste, and support a culture of continuous improvement.
About You
The ideal candidate will be a proactive change agent with strong leadership, analytical, and communication skills, capable of aligning process initiatives with broader business goals. The successful candidate will be expected to work with a diverse range of stakeholders and to build and maintain strong working relationships.
Accountabilities:
+ Conduct end-to-end process assessments, root cause analysis, and value stream mapping to document the as is state and identify future improvement opportunities.
+ Collaborate within the Business Architecture team to align process improvement initiatives within the wider Business Capability Review Programme
+ Develop and track key performance indicators (KPIs) to measure the impact of improvement efforts and ensure sustainability.
+ This role requires close collaboration with cross-functional teams including but not limited to the REPH OPEX Team, Technology, Product, Sales, Operations teams, and others to conduct effective process analysis.
+ Support the development and refinement of the Operational Excellence framework, tools, and governance structures.
Process Documentation
+ Map current and future state processes using tools like Visio or MIRO.
+ Create visual aids such as flowcharts, customer journeys, and value stream maps.
+ Maintain up-to-date procedure guides for business audiences.
Process Analysis
+ Review existing workflows to identify inefficiencies, bottlenecks, or reporting gaps.
+ Use data and metrics to assess performance and highlight improvement opportunities.
+ Translate findings into actionable insights.
Stakeholder Engagement
+ Collaborate with cross-functional teams to gather input and validate process maps.
+ Facilitate workshops and meetings to align on pain points and recommendations
+ Communicate clearly with stakeholders at all levels, adapting language for technical and non-technical audiences.
Improvement Implementation
+ Recommend and help implement process enhancements via the Business Capability Review programme of work
+ Support Business Architecture team in driving through processes changes and embedding new practices.
+ Apply Lean Six Sigma or Agile principles to structure improvement efforts.
Monitoring & Reporting
+ Track the effectiveness of implemented changes using KPIs and feedback loops.
+ Report progress and outcomes to leadership and project sponsors.
+ Adjust approaches based on data and stakeholder feedback.
Project & Time Management
+ Manage multiple process improvement reviews simultaneously.
+ Prioritise tasks and deliverables in line with the Business Capability Review.
+ Work independently and proactively, especially in ambiguous or evolving environments.
Knowledge Sharing
+ Promote Operational Excellence principles across the business.
+ Share best practices and lessons learned with peers and leadership.
+ Contribute to a culture of continuous improvement.
Non-Negotiables Qualifications:
+ Bachelor's Degree holder
+ Proven experience in process analysis, documentation, use of Business Process Modelling Notation (BPMN) and implementing improvements
+ Must have experience working on different Continuous Improvement Frameworks and Methodologies.
+ Strong analytical and problem-solving skills.
+ Proficiency in Microsoft Office, Excellent communication, facilitation, and stakeholder engagement skills with the ability to engage stakeholders at all levels Proven ability to manage multiple streams of work and influence cross-functional teams
+ Self-motivated with strong time management and organizational skills
Nice-to-have:
+ Experience with ERP systems, workflow automation, or digital transformation initiatives.
+ Familiarity with Agile, PMP, or other project management methodologies.
+ Strategic thinking and business acumen with a passion for driving operational excellence.
+ Background in change management or business transformation would be advantageous
+ Visio, and process modelling tools - intermediate level
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This role plays a critical part in analyzing and documenting existing processes, in order to make recommendations for process improvements that enhance efficiency, reduce waste, and support a culture of continuous improvement.
About You
The ideal candidate will be a proactive change agent with strong leadership, analytical, and communication skills, capable of aligning process initiatives with broader business goals. The successful candidate will be expected to work with a diverse range of stakeholders and to build and maintain strong working relationships.
Accountabilities:
+ Conduct end-to-end process assessments, root cause analysis, and value stream mapping to document the as is state and identify future improvement opportunities.
+ Collaborate within the Business Architecture team to align process improvement initiatives within the wider Business Capability Review Programme
+ Develop and track key performance indicators (KPIs) to measure the impact of improvement efforts and ensure sustainability.
+ This role requires close collaboration with cross-functional teams including but not limited to the REPH OPEX Team, Technology, Product, Sales, Operations teams, and others to conduct effective process analysis.
+ Support the development and refinement of the Operational Excellence framework, tools, and governance structures.
Process Documentation
+ Map current and future state processes using tools like Visio or MIRO.
+ Create visual aids such as flowcharts, customer journeys, and value stream maps.
+ Maintain up-to-date procedure guides for business audiences.
Process Analysis
+ Review existing workflows to identify inefficiencies, bottlenecks, or reporting gaps.
+ Use data and metrics to assess performance and highlight improvement opportunities.
+ Translate findings into actionable insights.
Stakeholder Engagement
+ Collaborate with cross-functional teams to gather input and validate process maps.
+ Facilitate workshops and meetings to align on pain points and recommendations
+ Communicate clearly with stakeholders at all levels, adapting language for technical and non-technical audiences.
Improvement Implementation
+ Recommend and help implement process enhancements via the Business Capability Review programme of work
+ Support Business Architecture team in driving through processes changes and embedding new practices.
+ Apply Lean Six Sigma or Agile principles to structure improvement efforts.
Monitoring & Reporting
+ Track the effectiveness of implemented changes using KPIs and feedback loops.
+ Report progress and outcomes to leadership and project sponsors.
+ Adjust approaches based on data and stakeholder feedback.
Project & Time Management
+ Manage multiple process improvement reviews simultaneously.
+ Prioritise tasks and deliverables in line with the Business Capability Review.
+ Work independently and proactively, especially in ambiguous or evolving environments.
Knowledge Sharing
+ Promote Operational Excellence principles across the business.
+ Share best practices and lessons learned with peers and leadership.
+ Contribute to a culture of continuous improvement.
Non-Negotiables Qualifications:
+ Bachelor's Degree holder
+ Proven experience in process analysis, documentation, use of Business Process Modelling Notation (BPMN) and implementing improvements
+ Must have experience working on different Continuous Improvement Frameworks and Methodologies.
+ Strong analytical and problem-solving skills.
+ Proficiency in Microsoft Office, Excellent communication, facilitation, and stakeholder engagement skills with the ability to engage stakeholders at all levels Proven ability to manage multiple streams of work and influence cross-functional teams
+ Self-motivated with strong time management and organizational skills
Nice-to-have:
+ Experience with ERP systems, workflow automation, or digital transformation initiatives.
+ Familiarity with Agile, PMP, or other project management methodologies.
+ Strategic thinking and business acumen with a passion for driving operational excellence.
+ Background in change management or business transformation would be advantageous
+ Visio, and process modelling tools - intermediate level
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
5
Process Improvement Analyst
Manila, Metropolitan Manila
RELX INC
Posted 16 days ago
Job Viewed
Job Description
About the Role
This role plays a critical part in analyzing and documenting existing processes, in order to make recommendations for process improvements that enhance efficiency, reduce waste, and support a culture of continuous improvement.
About You
The ideal candidate will be a proactive change agent with strong leadership, analytical, and communication skills, capable of aligning process initiatives with broader business goals. The successful candidate will be expected to work with a diverse range of stakeholders and to build and maintain strong working relationships.
Accountabilities:
+ Conduct end-to-end process assessments, root cause analysis, and value stream mapping to document the as is state and identify future improvement opportunities.
+ Collaborate within the Business Architecture team to align process improvement initiatives within the wider Business Capability Review Programme
+ Develop and track key performance indicators (KPIs) to measure the impact of improvement efforts and ensure sustainability.
+ This role requires close collaboration with cross-functional teams including but not limited to the REPH OPEX Team, Technology, Product, Sales, Operations teams, and others to conduct effective process analysis.
+ Support the development and refinement of the Operational Excellence framework, tools, and governance structures.
Process Documentation
+ Map current and future state processes using tools like Visio or MIRO.
+ Create visual aids such as flowcharts, customer journeys, and value stream maps.
+ Maintain up-to-date procedure guides for business audiences.
Process Analysis
+ Review existing workflows to identify inefficiencies, bottlenecks, or reporting gaps.
+ Use data and metrics to assess performance and highlight improvement opportunities.
+ Translate findings into actionable insights.
Stakeholder Engagement
+ Collaborate with cross-functional teams to gather input and validate process maps.
+ Facilitate workshops and meetings to align on pain points and recommendations
+ Communicate clearly with stakeholders at all levels, adapting language for technical and non-technical audiences.
Improvement Implementation
+ Recommend and help implement process enhancements via the Business Capability Review programme of work
+ Support Business Architecture team in driving through processes changes and embedding new practices.
+ Apply Lean Six Sigma or Agile principles to structure improvement efforts.
Monitoring & Reporting
+ Track the effectiveness of implemented changes using KPIs and feedback loops.
+ Report progress and outcomes to leadership and project sponsors.
+ Adjust approaches based on data and stakeholder feedback.
Project & Time Management
+ Manage multiple process improvement reviews simultaneously.
+ Prioritise tasks and deliverables in line with the Business Capability Review.
+ Work independently and proactively, especially in ambiguous or evolving environments.
Knowledge Sharing
+ Promote Operational Excellence principles across the business.
+ Share best practices and lessons learned with peers and leadership.
+ Contribute to a culture of continuous improvement.
Non-Negotiables Qualifications:
+ Bachelor's Degree holder
+ Proven experience in process analysis, documentation, use of Business Process Modelling Notation (BPMN) and implementing improvements
+ Must have experience working on different Continuous Improvement Frameworks and Methodologies.
+ Strong analytical and problem-solving skills.
+ Proficiency in Microsoft Office, Excellent communication, facilitation, and stakeholder engagement skills with the ability to engage stakeholders at all levels Proven ability to manage multiple streams of work and influence cross-functional teams
+ Self-motivated with strong time management and organizational skills
Nice-to-have:
+ Experience with ERP systems, workflow automation, or digital transformation initiatives.
+ Familiarity with Agile, PMP, or other project management methodologies.
+ Strategic thinking and business acumen with a passion for driving operational excellence.
+ Background in change management or business transformation would be advantageous
+ Visio, and process modelling tools - intermediate level
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This role plays a critical part in analyzing and documenting existing processes, in order to make recommendations for process improvements that enhance efficiency, reduce waste, and support a culture of continuous improvement.
About You
The ideal candidate will be a proactive change agent with strong leadership, analytical, and communication skills, capable of aligning process initiatives with broader business goals. The successful candidate will be expected to work with a diverse range of stakeholders and to build and maintain strong working relationships.
Accountabilities:
+ Conduct end-to-end process assessments, root cause analysis, and value stream mapping to document the as is state and identify future improvement opportunities.
+ Collaborate within the Business Architecture team to align process improvement initiatives within the wider Business Capability Review Programme
+ Develop and track key performance indicators (KPIs) to measure the impact of improvement efforts and ensure sustainability.
+ This role requires close collaboration with cross-functional teams including but not limited to the REPH OPEX Team, Technology, Product, Sales, Operations teams, and others to conduct effective process analysis.
+ Support the development and refinement of the Operational Excellence framework, tools, and governance structures.
Process Documentation
+ Map current and future state processes using tools like Visio or MIRO.
+ Create visual aids such as flowcharts, customer journeys, and value stream maps.
+ Maintain up-to-date procedure guides for business audiences.
Process Analysis
+ Review existing workflows to identify inefficiencies, bottlenecks, or reporting gaps.
+ Use data and metrics to assess performance and highlight improvement opportunities.
+ Translate findings into actionable insights.
Stakeholder Engagement
+ Collaborate with cross-functional teams to gather input and validate process maps.
+ Facilitate workshops and meetings to align on pain points and recommendations
+ Communicate clearly with stakeholders at all levels, adapting language for technical and non-technical audiences.
Improvement Implementation
+ Recommend and help implement process enhancements via the Business Capability Review programme of work
+ Support Business Architecture team in driving through processes changes and embedding new practices.
+ Apply Lean Six Sigma or Agile principles to structure improvement efforts.
Monitoring & Reporting
+ Track the effectiveness of implemented changes using KPIs and feedback loops.
+ Report progress and outcomes to leadership and project sponsors.
+ Adjust approaches based on data and stakeholder feedback.
Project & Time Management
+ Manage multiple process improvement reviews simultaneously.
+ Prioritise tasks and deliverables in line with the Business Capability Review.
+ Work independently and proactively, especially in ambiguous or evolving environments.
Knowledge Sharing
+ Promote Operational Excellence principles across the business.
+ Share best practices and lessons learned with peers and leadership.
+ Contribute to a culture of continuous improvement.
Non-Negotiables Qualifications:
+ Bachelor's Degree holder
+ Proven experience in process analysis, documentation, use of Business Process Modelling Notation (BPMN) and implementing improvements
+ Must have experience working on different Continuous Improvement Frameworks and Methodologies.
+ Strong analytical and problem-solving skills.
+ Proficiency in Microsoft Office, Excellent communication, facilitation, and stakeholder engagement skills with the ability to engage stakeholders at all levels Proven ability to manage multiple streams of work and influence cross-functional teams
+ Self-motivated with strong time management and organizational skills
Nice-to-have:
+ Experience with ERP systems, workflow automation, or digital transformation initiatives.
+ Familiarity with Agile, PMP, or other project management methodologies.
+ Strategic thinking and business acumen with a passion for driving operational excellence.
+ Background in change management or business transformation would be advantageous
+ Visio, and process modelling tools - intermediate level
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
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About the latest Operations director Jobs in Philippines !
6
Securities Operations Director (Money Movements)
Wells Fargo
Posted 7 days ago
Job Viewed
Job Description
**About Wells Fargo India & Philippines**
Wells Fargo India & Philippines ( is a critical component of Wells Fargo's strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo's needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.
**About this role:**
Wells Fargo is seeking a Securities Operations Director to manage Money Movement teams within their Wealth and Investment Management Operations, in Manila. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
**In this role, you will:**
+ Supervise experienced managers and other specialized teams of managers
+ Deliver moderate to high complexity organization level initiatives for cross functional stakeholders
+ Identify strategies for process improvement and risk control development within security operations
+ Lead security operations team by making strategic decisions to resolve complex issues and meet higher risk deliverables
+ Develop range of policies and procedures for functions with moderate to higher complexity
+ Collaborate and influence all levels of professionals including managers
+ Lead team to achieve objectives
+ Manage allocation of people and financial resources for Securities Operations
+ Develop and guide a culture of talent development to meet business objectives and strategy
**Required Qualifications:**
+ 8+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 4+ years of management or leadership experience
**Desired Qualifications:**
+ Education:
+ Bachelor's degree in Finance, Business Administration, Economics, or related field.
+ MBA or relevant postgraduate qualification preferred.
+ Professional Finra licenses such as Series 99 are a plus.
+ Experience:
+ Candidate must have 8+ years of experience in Banking Operations, with 4+ years in a senior leadership role.
+ Proven track record in managing large-scale operations
+ Experience with global markets, regulatory environments, and cross-border securities processing, Money Movement etc.
+ Technical Skills:
+ Strong understanding of securities lifecycle, Money Movement, SWIFT messaging, and market infrastructures (e.g., DTCC, NSCC).
+ Proficiency in data analytics tools.
+ Familiarity with automation, RPA, AI and digital transformation initiatives in Operations.
+ Leadership & Communication:
+ Exceptional leadership, stakeholder management, and team development capabilities.
+ Strong analytical, problem-solving, and decision-making skills.
+ Excellent communication and presentation skills, with the ability to influence senior stakeholders.
+ Work Set up / Schedule - candidate must be willing to work on late mid shift with flexibility for US hours schedule at Taguig City.
**Job Expectations:**
+ Strategic Oversight:
+ Lead and optimize end-to-end life cycle of a customer experience , ensuring timely and accurate processing Money Movement transactions.
+ Drive operational efficiency, risk mitigation, and compliance with regulatory standards.
+ Team Leadership:
+ Build and mentor high-performing teams across multiple geographies.
+ Foster a culture of accountability, innovation, and continuous improvement.
+ Risk & Compliance:
+ Ensure robust controls are in place to manage operational, regulatory, and reputational risks.
+ Collaborate with Compliance, Risk, and Audit teams to maintain a strong control environment.
+ Stakeholder Engagement:
+ Act as a key liaison with internal business units, custodians, counterparties, and regulators as necessary.
+ Represent the firm in industry forums and regulatory discussions if necessary.
+ Technology & Transformation:
+ Champion automation and digital initiatives to streamline operations and reduce manual touchpoints.
+ Partner with IT and transformation teams to implement scalable solutions.
**Posting End Date:**
30 Dec 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-
Wells Fargo India & Philippines ( is a critical component of Wells Fargo's strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo's needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.
**About this role:**
Wells Fargo is seeking a Securities Operations Director to manage Money Movement teams within their Wealth and Investment Management Operations, in Manila. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
**In this role, you will:**
+ Supervise experienced managers and other specialized teams of managers
+ Deliver moderate to high complexity organization level initiatives for cross functional stakeholders
+ Identify strategies for process improvement and risk control development within security operations
+ Lead security operations team by making strategic decisions to resolve complex issues and meet higher risk deliverables
+ Develop range of policies and procedures for functions with moderate to higher complexity
+ Collaborate and influence all levels of professionals including managers
+ Lead team to achieve objectives
+ Manage allocation of people and financial resources for Securities Operations
+ Develop and guide a culture of talent development to meet business objectives and strategy
**Required Qualifications:**
+ 8+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 4+ years of management or leadership experience
**Desired Qualifications:**
+ Education:
+ Bachelor's degree in Finance, Business Administration, Economics, or related field.
+ MBA or relevant postgraduate qualification preferred.
+ Professional Finra licenses such as Series 99 are a plus.
+ Experience:
+ Candidate must have 8+ years of experience in Banking Operations, with 4+ years in a senior leadership role.
+ Proven track record in managing large-scale operations
+ Experience with global markets, regulatory environments, and cross-border securities processing, Money Movement etc.
+ Technical Skills:
+ Strong understanding of securities lifecycle, Money Movement, SWIFT messaging, and market infrastructures (e.g., DTCC, NSCC).
+ Proficiency in data analytics tools.
+ Familiarity with automation, RPA, AI and digital transformation initiatives in Operations.
+ Leadership & Communication:
+ Exceptional leadership, stakeholder management, and team development capabilities.
+ Strong analytical, problem-solving, and decision-making skills.
+ Excellent communication and presentation skills, with the ability to influence senior stakeholders.
+ Work Set up / Schedule - candidate must be willing to work on late mid shift with flexibility for US hours schedule at Taguig City.
**Job Expectations:**
+ Strategic Oversight:
+ Lead and optimize end-to-end life cycle of a customer experience , ensuring timely and accurate processing Money Movement transactions.
+ Drive operational efficiency, risk mitigation, and compliance with regulatory standards.
+ Team Leadership:
+ Build and mentor high-performing teams across multiple geographies.
+ Foster a culture of accountability, innovation, and continuous improvement.
+ Risk & Compliance:
+ Ensure robust controls are in place to manage operational, regulatory, and reputational risks.
+ Collaborate with Compliance, Risk, and Audit teams to maintain a strong control environment.
+ Stakeholder Engagement:
+ Act as a key liaison with internal business units, custodians, counterparties, and regulators as necessary.
+ Represent the firm in industry forums and regulatory discussions if necessary.
+ Technology & Transformation:
+ Champion automation and digital initiatives to streamline operations and reduce manual touchpoints.
+ Partner with IT and transformation teams to implement scalable solutions.
**Posting End Date:**
30 Dec 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-
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7
Securities Operations Director (BGC) | Onsite
Taguig, National Capital Region
TASQ Staffing Solutions
Posted 23 days ago
Job Viewed
Job Description
Work Setup: Onsite (BGC Taguig)
Schedule: Nightshift
Securities Operations Director to manage teams within their Wealth and Investment Management Operations, in Manila. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
Responsibilities:
- Supervise experienced managers and other specialized teams of managers
- Deliver moderate to high complexity organization level initiatives for cross functional
stakeholders - Identify strategies for process improvement and risk control development within security
operations - Lead security operations team by making strategic decisions to resolve complex issues and
meet higher risk deliverables - Develop range of policies and procedures for functions with moderate to higher complexity
- Collaborate and influence all levels of professionals including managers
- Lead team to achieve objectives
- Manage allocation of people and financial resources for Securities Operations
- Develop and guide a culture of talent development to meet business objectives and
strategy
Requirements:
- Bachelors degree in Finance, Business Administration, Economics, or related field.
- Professional Finra licenses such as Series 99 are a plus.
- Candidate must have 8+ years of Securities Operations experience within Banking Operations, with at least 4 years in a senior leadership role (as a director min. )
- Strong understanding of securities lifecycle, Money Movement, SWIFT messaging, and market infrastructures (e.g., DTCC, NSCC).
- Proficiency in data analytics tools.
- Familiarity with automation, RPA, AI and digital transformation initiatives in Operations.
This advertiser has chosen not to accept applicants from your region.
8
Consultant, Continuous Process Improvement
Cardinal Health
Posted 16 days ago
Job Viewed
Job Description
1. Drive adoption of Lean Six Sigma tools and principles across the organization.
2. Lead Process Re-engineering efforts to streamline operations and enhance value delivery.
3. Conduct Benchmarking and Performance Baseline Measurement to evaluate current performance and identify improvement opportunities.
4. Design and implement a Continuous Improvement Framework tailored to business needs.
5. Facilitate Continuous Improvement Workshops and Training Sessions to build internal capabilities and foster a culture of innovation.
6. Conduct Process Maturity Assessments and leverage insights to support transformation projects.
7. Support operations in data-driven decision-making, Root Cause Analysis, and strategic initiatives through analyzed data.
8. Facilitate Value Stream Mapping activities to identify waste and co-create transformation roadmaps.
9. Conduct Process Assessments to identify opportunities for automation and digital transformation.
10. Apply comprehensive knowledge of Lean Six Sigma, Project Management, and Process Improvement to deliver high-impact solutions.
11. Design solutions that align with organizational objectives, addressing challenges across process, people, policy, and technology.
12. Work independently on complex, large-scope projects with minimal supervision.
13. Contribute to the development of policies and procedures that support continuous improvement.
14. Mentor and guide Community of Practice (CoP) Ambassadors, fostering knowledge sharing and capability building across the organization.
15. May act as a mentor to less experienced colleagues in CI methodologies and best practices.
Ensure work is aligned with strategic goals and reviewed for effectiveness in meeting objectives.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
2. Lead Process Re-engineering efforts to streamline operations and enhance value delivery.
3. Conduct Benchmarking and Performance Baseline Measurement to evaluate current performance and identify improvement opportunities.
4. Design and implement a Continuous Improvement Framework tailored to business needs.
5. Facilitate Continuous Improvement Workshops and Training Sessions to build internal capabilities and foster a culture of innovation.
6. Conduct Process Maturity Assessments and leverage insights to support transformation projects.
7. Support operations in data-driven decision-making, Root Cause Analysis, and strategic initiatives through analyzed data.
8. Facilitate Value Stream Mapping activities to identify waste and co-create transformation roadmaps.
9. Conduct Process Assessments to identify opportunities for automation and digital transformation.
10. Apply comprehensive knowledge of Lean Six Sigma, Project Management, and Process Improvement to deliver high-impact solutions.
11. Design solutions that align with organizational objectives, addressing challenges across process, people, policy, and technology.
12. Work independently on complex, large-scope projects with minimal supervision.
13. Contribute to the development of policies and procedures that support continuous improvement.
14. Mentor and guide Community of Practice (CoP) Ambassadors, fostering knowledge sharing and capability building across the organization.
15. May act as a mentor to less experienced colleagues in CI methodologies and best practices.
Ensure work is aligned with strategic goals and reviewed for effectiveness in meeting objectives.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
This advertiser has chosen not to accept applicants from your region.
9