65 Operations Director jobs in the Philippines

**About Wells Fargo India & Philippines**
Wells Fargo India & Philippines ( is a critical component of Wells Fargo's strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo's needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.
**About this role:**
Wells Fargo is seeking a Securities Operations Director to manage teams within their Wealth and Investment Management Operations, in Manila. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
**In this role, you will:**
+ Supervise experienced managers and other specialized teams of managers
+ Deliver moderate to high complexity organization level initiatives for cross functional stakeholders
+ Identify strategies for process improvement and risk control development within security operations
+ Lead security operations team by making strategic decisions to resolve complex issues and meet higher risk deliverables
+ Develop range of policies and procedures for functions with moderate to higher complexity
+ Collaborate and influence all levels of professionals including managers
+ Lead team to achieve objectives
+ Manage allocation of people and financial resources for Securities Operations
+ Develop and guide a culture of talent development to meet business objectives and strategy
**Required Qualifications:**
+ 8+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 4+ years of management or leadership experience
**Desired Qualifications:**
+ Education:
+ Bachelor's degree in Finance, Business Administration, Economics, or related field.
+ MBA or relevant postgraduate qualification preferred.
+ Professional Finra licenses such as Series 99 are a plus.
+ Experience:
+ Candidate must have 8+ years of Securities Operations experience within Banking Operations, with at least 4 years in a senior leadership role.
+ Proven track record in managing large-scale operations
+ Experience with global markets, regulatory environments, and cross-border securities processing, Money Movement etc.
+ Technical Skills:
+ Strong understanding of securities lifecycle, Money Movement, SWIFT messaging, and market infrastructures (e.g., DTCC, NSCC).
+ Proficiency in data analytics tools.
+ Familiarity with automation, RPA, AI and digital transformation initiatives in Operations.
+ Leadership & Communication:
+ Exceptional leadership, stakeholder management, and team development capabilities.
+ Strong analytical, problem-solving, and decision-making skills.
+ Excellent communication and presentation skills, with the ability to influence senior stakeholders.
**Job Expectations:**
+ Strategic Oversight:
+ Lead and optimize end-to-end life cycle of a customer experience , ensuring timely and accurate processing of trades, settlements, Money Movement, Tax Operations etc.
+ Drive operational efficiency, risk mitigation, and compliance with regulatory standards.
+ Team Leadership:
+ Build and mentor high-performing teams across multiple geographies.
+ Foster a culture of accountability, innovation, and continuous improvement.
+ Risk & Compliance:
+ Ensure robust controls are in place to manage operational, regulatory, and reputational risks.
+ Collaborate with Compliance, Risk, and Audit teams to maintain a strong control environment.
+ Stakeholder Engagement:
+ Act as a key liaison with internal business units, custodians, counterparties, and regulators as necessary.
+ Represent the firm in industry forums and regulatory discussions if necessary.
+ Technology & Transformation:
+ Champion automation and digital initiatives to streamline operations and reduce manual touchpoints.
+ Partner with IT and transformation teams to implement scalable solutions.
**Posting End Date:**
7 Sep 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-474850

Position: Operations Director (F&B)
Location: Taguig City
Work Setup: Onsite

Role Overview

The Operations Director oversees multi-store restaurant operations in Luzon. The role is responsible for implementing operational strategies, managing performance, and ensuring consistent customer service and compliance across all branches.

Responsibilities

• Lead and manage restaurant operations to achieve business targets and service standards.
• Supervise Area Managers and oversee staff development and training.
• Monitor key metrics such as sales, labor costs, and customer satisfaction.
• Ensure adherence to health, safety, and food quality regulations.
• Collaborate with HR, Marketing, and Supply Chain for operational alignment.

Qualifications

• Minimum 10 years of experience in QSR or multi-unit restaurant operations.
• Strong leadership, decision-making, and communication skills.
• Ability to manage multiple locations and large teams effectively.

*Review and assess the adequacy and effectiveness of Company policies, processes, and procedures.
* Identify gaps, weaknesses, and risks in internal controls and compliance procedures. br>* Review and analyze processes to ensure compliance and operational efficiency.
* Recommend improvements for internal controls, processes, and procedures. Prepare detailed reports documenting findings, risks, and
recommendations.
* Collaborate with various Department Heads to address control gaps and implement improvements.
* Monitor adherence to internal policies, procedures, and regulatory requirements.
* Perform other duties that may be assigned from time to time.

QUALIFICATIONS:
* A graduate with a Bachelor’s degree in Accountancy. < r>* Must be a Certified Public Accountant (CPA).
* Experience with an External Audit Firm is required, with Top 4 External Audit Firms is required.
* Experience in internal audit is required.
* With very good written and oral communication skill.
* With strong analytical and problem-solving abilities.
* Must have worked in ERP environment.
* High proficiency in MS Office especially in MS Excel.

Hiring Range: Php 57,000 - 63,000

Job Summary:
Responsible for supporting process improvement initiatives including process automation solutions and quality improvements in partnership with GSSC functions and/or global stakeholders, with a focus on process re-engineering, reducing process gaps/variations, and the execution of the continuous improvement framework. br>
Primary Responsibilities
• Identify opportunities for improvement, measure process efficiencies, validate improvement benefits and act as a partner to the business to perform continuous improvement activities < r>•Responsible to establish and maintain process governance and framework, identify cross-functional processes through scoping, analyzing, and defining best practices (internal & external to the organization) < r>•Effectively manage continuous improvement programs for the GSSC - e.g. Kaizen/Idea Generation < r>•Ensure CI Approach is effectively being implemented consistently across the centre – Top Down, Bottom-up and Cross-functional
•Responsible for the roll-out and facilitation of various CI Forums such as Kaizen, CI and OE Forums < r>•Conduct CI workshops like Kaizen, Lean/Six Sigma, RCA, FMEA with the business/service delivery teams in the organization < r>•Build and maintain effective partnership with local and onshore stakeholders < r>•Utilize leading practice methods & tools to conduct ‘as – is’ documentation and design ‘to-be’ processes when necessary
•Perfor ongoing reviews to ensure customer needs are met

Required Education
• Bachelor's Degree or equivalent combination of education and work experience < r>
Required Experience
• 3- 5 years relevant experience < r>
Preferred Competencies/Skills
• Excellent verbal and written English communication skills, and comfortable dealing with all levels of management both in GSSC and onshore < r>•Excellent workshop facilitation and data gathering skills < r>•Process flow design and optimization < r>•Project management skills (implementation to completion) < r>•Excellent stakeholder management skills < r>•Familiarity with process automation tools < r>•Excellent use of desktop data applications – e.g. Power BI and Excel
•Ability to manage multiple initiatives; ability to work with centre-wide and regional projects < r>•Strong agility and flexibility < r>
Preferred Experience
• 3-5 years of experience in ‘as-is’ process discovery and ‘to-be’ process modelling and analysis, using structured methodology with proven results
•Has ed multiple continuous improvement projects that delivered tangible benefits
•At least 1 year experience in the financial services industry, preferably in insurance < r>•At least 2 years relevant experience in general management, leadership and team coaching preferred < r>•Working experience in a consulting or shared services environment preferred < r>•Graduate degree in Business, Engineering or related disciplined < r>•Lean Six Sigma Green Belt Certification or equivalent < r>
Preferred Knowledge
• Knowledge in process & data analysis < r>•Knowledge in Lean/Six Sigma, Quality Management < r>•Knowledge of Process Maturity Framework < r>•Expert knowledge of risk and internal control concepts and experience in applying them to plan, perform, manage and report on the evaluation of various business processes /areas/functions < r>•Deep understanding of definition, implementation and analysis of metrics and providing insights < r>•Application of CI tools – e.g. process mining or statistical tools
•Preferably with knowledge in the Insurance industry

**POSITION SNAPSHOT**
Location: Meycauayan, Bulacan, PH
Company: Nestlé Business Services
Full-time
Bachelor's Degree
3+ year of experience
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
**A DAY IN THE LIFE .**
Responsible in supporting the Continuous Improvement Champion in delivering the continuous improvement (CI) initiatives of the Center.
+ Partners and supports Process Optimizers/ Market Account Leads to deliver service improvement and productivity initiatives in the center, including Monthly Coaching, Project Teams and Operations Review Coaching and Assessment. Further includes supporting teams in the identification of service improvement, automation and dashboarding initiatives.
+ Supports in delivering common approach in achieving service improvement and process efficiencies through CI methodologies, embedding CI mindset and support CI capability building for the Center.
+ Responsible for driving CI Culture and developing Competence across the Center. This includes running Go See Think Do, driving CI Awareness Campaigns, managing logistics for all CI Trainings and designing CI Rewards & Recognition Programs
+ Acts as SPOC for Center Project Governance and Monthly Operational Reporting Dashboard
**ARE YOU A FIT?**
+ Has a Bachelor's Degree in any course
+ Must have a Green / Black Belt Lean Six Sigma Certification
+ With a minimum of 3 years' experience in the deployment of Continuous Improvement initiatives / projects
+ With experience in Supply Chain, Finance and/or HR functions
+ With experience in working with remote and multi-cultural teams, with track record for culture sensitivity and delivery despite differences
+ With prior experience in managing complex Business Transformations
+ An expert in stakeholder management highly adept to handle deployment processes
+ Knowledgeable on analytic data tools (e.g. Power BI)

**Work Schedule**
Second Shift (Afternoons)
**Environmental Conditions**
Office
**Job Description**
Position Summary:
The Process Improvement Analyst - Customer Care will play a key role, in contributing to the end-to-end optimal process design efforts across the Customer Care processes. The role holder will collaborate with various stakeholders to ensure effective and efficient process operations and identification and leverage of cross-process synergies. This role will help to fast track our journey with Generative Artificial Intelligence, turbo-charge our PPI activities and support our 'Invest and Shift' methodology during upcoming transitions. The Lead Advisor will contribute to the end-to-end designing of customer care processes in scope for GBS
Key Responsibilities:
+ Act as a business analyst: Gather, review, analyze and present business data to support strategic decision-making.
+ Create and optimize process maps: Use tools such as Visio and Promapp to develop detailed process maps and identify areas for improvement.
+ Drive continuous improvement projects: Lead mid-scale projects aimed at improving business efficiency and effectiveness.
+ Lead the ideation and embedment of gene.ai use cases: Lead brainstorming sessions and oversee the practical application of gene.ai within the business.
+ Take part in the Digital Transformation of Customer Care processes with focus on already managed processes by GBS and on any potential future processes to be migrated over
Requirements:
+ Bachelor's degree in a relevant subject area, Master's degree is a plus: Strong expertise in business, economics, or a similar team.
+ 3-5 years of experience in a similar role: A solid level of industry and role-specific knowledge.
+ Proficiency in Visio and Promapp is an advantage: Ability to create detailed and optimized process maps using these tools.
+ Leadership and project management skills: Ability to coordinate teams and manage projects, initiatives effectively.
+ Excellent analytical, communication, and collaborator management skills: Ability to analyze complex data, communicate effectively with various collaborators, and ensure high levels of collaborator happiness
+ Has a commitment to continuous learning and continuous productivity improvements
+ Excellent attention to detail required
+ Self-directed, dynamic and customer-centric change-agent who thrives in a challenging and changing environment
+ Highly collaborative; aligns effectively with colleagues and business partners to deliver results
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

About the Role
This role plays a critical part in analyzing and documenting existing processes, in order to make recommendations for process improvements that enhance efficiency, reduce waste, and support a culture of continuous improvement.
About You
The ideal candidate will be a proactive change agent with strong leadership, analytical, and communication skills, capable of aligning process initiatives with broader business goals. The successful candidate will be expected to work with a diverse range of stakeholders and to build and maintain strong working relationships.
Accountabilities:
+ Conduct end-to-end process assessments, root cause analysis, and value stream mapping to document the as is state and identify future improvement opportunities.
+ Collaborate within the Business Architecture team to align process improvement initiatives within the wider Business Capability Review Programme
+ Develop and track key performance indicators (KPIs) to measure the impact of improvement efforts and ensure sustainability.
+ This role requires close collaboration with cross-functional teams including but not limited to the REPH OPEX Team, Technology, Product, Sales, Operations teams, and others to conduct effective process analysis.
+ Support the development and refinement of the Operational Excellence framework, tools, and governance structures.
Process Documentation
+ Map current and future state processes using tools like Visio or MIRO.
+ Create visual aids such as flowcharts, customer journeys, and value stream maps.
+ Maintain up-to-date procedure guides for business audiences.
Process Analysis
+ Review existing workflows to identify inefficiencies, bottlenecks, or reporting gaps.
+ Use data and metrics to assess performance and highlight improvement opportunities.
+ Translate findings into actionable insights.
Stakeholder Engagement
+ Collaborate with cross-functional teams to gather input and validate process maps.
+ Facilitate workshops and meetings to align on pain points and recommendations
+ Communicate clearly with stakeholders at all levels, adapting language for technical and non-technical audiences.
Improvement Implementation
+ Recommend and help implement process enhancements via the Business Capability Review programme of work
+ Support Business Architecture team in driving through processes changes and embedding new practices.
+ Apply Lean Six Sigma or Agile principles to structure improvement efforts.
Monitoring & Reporting
+ Track the effectiveness of implemented changes using KPIs and feedback loops.
+ Report progress and outcomes to leadership and project sponsors.
+ Adjust approaches based on data and stakeholder feedback.
Project & Time Management
+ Manage multiple process improvement reviews simultaneously.
+ Prioritise tasks and deliverables in line with the Business Capability Review.
+ Work independently and proactively, especially in ambiguous or evolving environments.
Knowledge Sharing
+ Promote Operational Excellence principles across the business.
+ Share best practices and lessons learned with peers and leadership.
+ Contribute to a culture of continuous improvement.
Non-Negotiables Qualifications:
+ Bachelor's Degree holder
+ Proven experience in process analysis, documentation, use of Business Process Modelling Notation (BPMN) and implementing improvements
+ Must have experience working on different Continuous Improvement Frameworks and Methodologies.
+ Strong analytical and problem-solving skills.
+ Proficiency in Microsoft Office, Excellent communication, facilitation, and stakeholder engagement skills with the ability to engage stakeholders at all levels Proven ability to manage multiple streams of work and influence cross-functional teams
+ Self-motivated with strong time management and organizational skills
Nice-to-have:
+ Experience with ERP systems, workflow automation, or digital transformation initiatives.
+ Familiarity with Agile, PMP, or other project management methodologies.
+ Strategic thinking and business acumen with a passion for driving operational excellence.
+ Background in change management or business transformation would be advantageous
+ Visio, and process modelling tools - intermediate level
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

About the Role
This role plays a critical part in analyzing and documenting existing processes, in order to make recommendations for process improvements that enhance efficiency, reduce waste, and support a culture of continuous improvement.
About You
The ideal candidate will be a proactive change agent with strong leadership, analytical, and communication skills, capable of aligning process initiatives with broader business goals. The successful candidate will be expected to work with a diverse range of stakeholders and to build and maintain strong working relationships.
Accountabilities:
+ Conduct end-to-end process assessments, root cause analysis, and value stream mapping to document the as is state and identify future improvement opportunities.
+ Collaborate within the Business Architecture team to align process improvement initiatives within the wider Business Capability Review Programme
+ Develop and track key performance indicators (KPIs) to measure the impact of improvement efforts and ensure sustainability.
+ This role requires close collaboration with cross-functional teams including but not limited to the REPH OPEX Team, Technology, Product, Sales, Operations teams, and others to conduct effective process analysis.
+ Support the development and refinement of the Operational Excellence framework, tools, and governance structures.
Process Documentation
+ Map current and future state processes using tools like Visio or MIRO.
+ Create visual aids such as flowcharts, customer journeys, and value stream maps.
+ Maintain up-to-date procedure guides for business audiences.
Process Analysis
+ Review existing workflows to identify inefficiencies, bottlenecks, or reporting gaps.
+ Use data and metrics to assess performance and highlight improvement opportunities.
+ Translate findings into actionable insights.
Stakeholder Engagement
+ Collaborate with cross-functional teams to gather input and validate process maps.
+ Facilitate workshops and meetings to align on pain points and recommendations
+ Communicate clearly with stakeholders at all levels, adapting language for technical and non-technical audiences.
Improvement Implementation
+ Recommend and help implement process enhancements via the Business Capability Review programme of work
+ Support Business Architecture team in driving through processes changes and embedding new practices.
+ Apply Lean Six Sigma or Agile principles to structure improvement efforts.
Monitoring & Reporting
+ Track the effectiveness of implemented changes using KPIs and feedback loops.
+ Report progress and outcomes to leadership and project sponsors.
+ Adjust approaches based on data and stakeholder feedback.
Project & Time Management
+ Manage multiple process improvement reviews simultaneously.
+ Prioritise tasks and deliverables in line with the Business Capability Review.
+ Work independently and proactively, especially in ambiguous or evolving environments.
Knowledge Sharing
+ Promote Operational Excellence principles across the business.
+ Share best practices and lessons learned with peers and leadership.
+ Contribute to a culture of continuous improvement.
Non-Negotiables Qualifications:
+ Bachelor's Degree holder
+ Proven experience in process analysis, documentation, use of Business Process Modelling Notation (BPMN) and implementing improvements
+ Must have experience working on different Continuous Improvement Frameworks and Methodologies.
+ Strong analytical and problem-solving skills.
+ Proficiency in Microsoft Office, Excellent communication, facilitation, and stakeholder engagement skills with the ability to engage stakeholders at all levels Proven ability to manage multiple streams of work and influence cross-functional teams
+ Self-motivated with strong time management and organizational skills
Nice-to-have:
+ Experience with ERP systems, workflow automation, or digital transformation initiatives.
+ Familiarity with Agile, PMP, or other project management methodologies.
+ Strategic thinking and business acumen with a passion for driving operational excellence.
+ Background in change management or business transformation would be advantageous
+ Visio, and process modelling tools - intermediate level
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

**Process Improvement**

An exciting opportunity for a global company! With its continued expansion, Inoac Philippines Corporation is in need of potential leaders!

**Qualifications**:

- Knowledgeable in Autocad;
- Knowledgeable in Time and Motion Study;
- Hardworking, creative, analytic, and technically inclined;
- Fast learner and can work with minimum supervision;
- Willing to extend working hours;
- Fresh graduates are encouraged to apply.
- Conduct method and time studies for improvement processes.
- Prepare time standard by conducting time study during sample fabrication and initial mass production.
- Provide Process Standard Masterlist for all active items in Fabrication area.
- Assist in the implementation of proposed improvements in the production.
- Update and monitor all documents for improvement.

**Job Benefits**:
**In addition to an exciting and fulfilling career, we offer the following benefits**:

- Health Maintenance Organization (Medicard);
- Annual Physical Examination;
- Yearly conversion of unused leave of absences;
- Mid-year performance evaluation bonus yearly through GPA;
- Entitled to yearly salary increase;
- Trainings.

**For more information, you may reach us through the following numbers**: ( loc.116 / Smart: 0919-063-1965, **ask for Ms. Michelle**

**Address**:RGC Compound, Brgy. Pittland, Cabuyao, Laguna.

**Job Types**: Full-time, Fresh graduate

**Benefits**:

- Additional leave
- Company events
- Health insurance
- On-site parking
- Paid training
- Transportation service provided

Schedule:

- Shift system

Supplemental Pay:

- 13th month salary
- Overtime pay

Ability to commute/relocate:

- Cabuyao City, Laguna: Reliably commute or planning to relocate before starting work (required)