23 Operational Risk jobs in the Philippines
Director - Global Servicing Operational Risk
American Express
Posted 1 day ago
Job Viewed
Job Description
**Description**
**Director - Global Servicing Operational Risk**
**#4th in Great Place to Work's Best Company To Work For 2025**
**#10th in Fortune Magazine's 2025 World's Most Admired Companies**
**#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers**
**Top GBS Employers for the Philippines (2025) by the Everest Group**
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Global Risk & Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk & Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.
Colleagues within Global Risk & Compliance are passionate about our commitment to drive the Company's goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.
The objective of the ORM Governance team is to develop, oversee and strengthen the organization's ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.
The ORM Governance Organization is looking for a Director, Global Servicing Operational Risk to join a diverse team of high-performing individuals. Reporting directly to the VP, U.S. Consumer Services & Global Servicing Operational Risk, this role plays a critical part in assessing, monitoring, and challenging the first line's risk management practices in the Global Servicing Business Unit.
Global Servicing (GS) is responsible for the company's customer service, travel & lifestyle, credit & collections, and fraud operations teams that serve our consumer, banking, merchant, and commercial customers around the world.
The ideal candidate will partner closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks across Global Servicing are identified and managed effectively.
**The Director, Global Servicing Operational Risk will:**
+ Assess and challenge first-line risk identification, assessment, and mitigation efforts (i.e., Risk & Control Self-Assessment) to ensure alignment with enterprise operational risk standards.
+ Analyze business processes and activities to identify potential risks, control gaps, and emerging risks, using a thorough understanding of operational risk management lifecycle activities.
+ Support the development and refinement of risk policies, standards, and procedures.
+ Assist in applying the enterprise risk management framework across Global Servicing.
+ Support Global Servicing in embedding risk management practices into daily operations and decision-making.
+ Track and analyze key risk indicators (KRIs), providing insights into risk trends and areas requiring attention.
+ Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements.
**Minimum Qualifications:**
+ 5-10 years of experience in operational risk management in a financial services firm, e.g. process governance, issues management, creating and/or maintaining risk & control self-assessment frameworks; including policies, guidelines, procedures and/or related functional responsibilities (Compliance, Audit, etc.)
+ People leadership experience and core leadership skills
+ Excellent communication and stakeholder management skills, with the ability to synthesize key messages
+ Strong analytical and critical thinking mindset with a proactive approach to problem-solving and decision-making, with an ability to analyze data, identify trends and evaluate risk scenarios effectively
+ Detail-oriented and proactive, with strong prioritization skills in a dynamic environment
+ High ethical standards and a commitment to integrity and accountability
**Preferred Qualifications:**
+ Bachelor's degree in finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
+ Knowledge of call center operations.
+ Proficiency in risk management tools, data analysis, and reporting systems.
+ Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.
+ Experience in supporting transformation and change initiatives within an organization.
+ Experience in at least one of the following:
+ Providing identification of operational risks throughout business processes and systems or independently reviewing identification of risk.
+ Facilitating risk assessments or independently reviewing assessments and testing program outcomes to ensure regulatory and internal standards are met.
+ Leading or independently reviewing control monitoring, including identification of control improvements.
+ Identifying areas of heightened risk for intervention.
ORMCM
**Qualifications**
**Additional Details:**
+ Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
+ Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
+ Work From Home Requirements:
+ Must have at least 25 mbps internet connection plan / speed
+ Must have a private & quiet area to work at home
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.
**Job:** Risk
**Primary Location:** Philippines-PHL-Taguig City
**Schedule** Full-time
**Tags** ORMCM
**Req ID:** 25011645
**Director - Global Servicing Operational Risk**
**#4th in Great Place to Work's Best Company To Work For 2025**
**#10th in Fortune Magazine's 2025 World's Most Admired Companies**
**#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers**
**Top GBS Employers for the Philippines (2025) by the Everest Group**
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Global Risk & Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk & Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.
Colleagues within Global Risk & Compliance are passionate about our commitment to drive the Company's goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.
The objective of the ORM Governance team is to develop, oversee and strengthen the organization's ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.
The ORM Governance Organization is looking for a Director, Global Servicing Operational Risk to join a diverse team of high-performing individuals. Reporting directly to the VP, U.S. Consumer Services & Global Servicing Operational Risk, this role plays a critical part in assessing, monitoring, and challenging the first line's risk management practices in the Global Servicing Business Unit.
Global Servicing (GS) is responsible for the company's customer service, travel & lifestyle, credit & collections, and fraud operations teams that serve our consumer, banking, merchant, and commercial customers around the world.
The ideal candidate will partner closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks across Global Servicing are identified and managed effectively.
**The Director, Global Servicing Operational Risk will:**
+ Assess and challenge first-line risk identification, assessment, and mitigation efforts (i.e., Risk & Control Self-Assessment) to ensure alignment with enterprise operational risk standards.
+ Analyze business processes and activities to identify potential risks, control gaps, and emerging risks, using a thorough understanding of operational risk management lifecycle activities.
+ Support the development and refinement of risk policies, standards, and procedures.
+ Assist in applying the enterprise risk management framework across Global Servicing.
+ Support Global Servicing in embedding risk management practices into daily operations and decision-making.
+ Track and analyze key risk indicators (KRIs), providing insights into risk trends and areas requiring attention.
+ Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements.
**Minimum Qualifications:**
+ 5-10 years of experience in operational risk management in a financial services firm, e.g. process governance, issues management, creating and/or maintaining risk & control self-assessment frameworks; including policies, guidelines, procedures and/or related functional responsibilities (Compliance, Audit, etc.)
+ People leadership experience and core leadership skills
+ Excellent communication and stakeholder management skills, with the ability to synthesize key messages
+ Strong analytical and critical thinking mindset with a proactive approach to problem-solving and decision-making, with an ability to analyze data, identify trends and evaluate risk scenarios effectively
+ Detail-oriented and proactive, with strong prioritization skills in a dynamic environment
+ High ethical standards and a commitment to integrity and accountability
**Preferred Qualifications:**
+ Bachelor's degree in finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
+ Knowledge of call center operations.
+ Proficiency in risk management tools, data analysis, and reporting systems.
+ Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.
+ Experience in supporting transformation and change initiatives within an organization.
+ Experience in at least one of the following:
+ Providing identification of operational risks throughout business processes and systems or independently reviewing identification of risk.
+ Facilitating risk assessments or independently reviewing assessments and testing program outcomes to ensure regulatory and internal standards are met.
+ Leading or independently reviewing control monitoring, including identification of control improvements.
+ Identifying areas of heightened risk for intervention.
ORMCM
**Qualifications**
**Additional Details:**
+ Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
+ Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
+ Work From Home Requirements:
+ Must have at least 25 mbps internet connection plan / speed
+ Must have a private & quiet area to work at home
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.
**Job:** Risk
**Primary Location:** Philippines-PHL-Taguig City
**Schedule** Full-time
**Tags** ORMCM
**Req ID:** 25011645
This advertiser has chosen not to accept applicants from your region.
0
Manager of Operational Risk & Resilience Oversight
Manulife
Posted 11 days ago
Job Viewed
Job Description
**Job Description**
This position **Manager - Operational Risk & Resilience Oversight** role reports directly to the **Head of ORRO Governance & Risk Program Oversight** , with matrix reporting to the **Asia Regional Operational Risk Management team** . This position is part of the second line of defense - Independent Risk Management function and will support the first line of defense businesses to ensure that operational risk management tools are effectively used by the first line to identify, assess and monitor operational risks.
The position requires strong understanding of operational risk, risks and controls, and solid communication and influencing skills. This position will operate across multiple businesses, functions, and geographies, to promote and enhance awareness of risks and controls, and execution of operational risk program requirements.
**Key Responsibilities:**
+ Actively participates in providing effective oversight and challenge over the risk domains (business continuity, third party risk, or change risk) and governance activities (risk and control assessments (RCSA), incidents and losses, EUCs) performed by business owners.
+ Evaluate and identify non-compliance with standard requirements and escalate to direct managers timely.
+ Evaluate and recommend new controls where gaps have been identified
+ Review and assess incidents and operational loss events, perform root cause analysis and ensure that management logs them timely and that Issues and corrective actions plans (CAPs) are developed and implemented within the given deadlines
+ Perform thematic reviews across businesses and/or segments and raise potential enterprise level problem or issue, and propose action plans.
**Required Qualifications:**
+ **Minimum of three (3) years in operational risk management or related fields such as audit or compliance, focusing on third-party risk management**
+ ?Strong understanding of operational processes, risks, and controls.
+ Broad knowledge of financial services and insurance business, along with related products.
+ Experience with independent control design assessment and evaluating operating effectiveness.
**Preferred Qualifications:**
+ Strong professional skepticism and detail orientation with excellent analytical and critical thinking skills.
+ Ability to quickly understand business processes and their risk implications, analyze complex situations, and make valuable and practical recommendations.
+ Results-oriented with a focus on quality, delivering value, and strong attention to detail.
+ Ability to balance priorities and meet deadlines.
+ Solid written and oral communication skills.
+ Strong influencing skills to build effective relationships within and across divisions.
+ High proficiency in MS Office Products and data analytics tools is a plus.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This position **Manager - Operational Risk & Resilience Oversight** role reports directly to the **Head of ORRO Governance & Risk Program Oversight** , with matrix reporting to the **Asia Regional Operational Risk Management team** . This position is part of the second line of defense - Independent Risk Management function and will support the first line of defense businesses to ensure that operational risk management tools are effectively used by the first line to identify, assess and monitor operational risks.
The position requires strong understanding of operational risk, risks and controls, and solid communication and influencing skills. This position will operate across multiple businesses, functions, and geographies, to promote and enhance awareness of risks and controls, and execution of operational risk program requirements.
**Key Responsibilities:**
+ Actively participates in providing effective oversight and challenge over the risk domains (business continuity, third party risk, or change risk) and governance activities (risk and control assessments (RCSA), incidents and losses, EUCs) performed by business owners.
+ Evaluate and identify non-compliance with standard requirements and escalate to direct managers timely.
+ Evaluate and recommend new controls where gaps have been identified
+ Review and assess incidents and operational loss events, perform root cause analysis and ensure that management logs them timely and that Issues and corrective actions plans (CAPs) are developed and implemented within the given deadlines
+ Perform thematic reviews across businesses and/or segments and raise potential enterprise level problem or issue, and propose action plans.
**Required Qualifications:**
+ **Minimum of three (3) years in operational risk management or related fields such as audit or compliance, focusing on third-party risk management**
+ ?Strong understanding of operational processes, risks, and controls.
+ Broad knowledge of financial services and insurance business, along with related products.
+ Experience with independent control design assessment and evaluating operating effectiveness.
**Preferred Qualifications:**
+ Strong professional skepticism and detail orientation with excellent analytical and critical thinking skills.
+ Ability to quickly understand business processes and their risk implications, analyze complex situations, and make valuable and practical recommendations.
+ Results-oriented with a focus on quality, delivering value, and strong attention to detail.
+ Ability to balance priorities and meet deadlines.
+ Solid written and oral communication skills.
+ Strong influencing skills to build effective relationships within and across divisions.
+ High proficiency in MS Office Products and data analytics tools is a plus.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
1
Manager of Operational Risk & Resilience Oversight
Manulife
Posted 11 days ago
Job Viewed
Job Description
**Job Description**
This position **Manager - Operational Risk & Resilience Oversight** role reports directly to the **Head of ORRO Governance & Risk Program Oversight** , with matrix reporting to the **Asia Regional Operational Risk Management team** . This position is part of the second line of defense - Independent Risk Management function and will support the first line of defense businesses to ensure that operational risk management tools are effectively used by the first line to identify, assess and monitor operational risks.
The position requires strong understanding of operational risk, risks and controls, and solid communication and influencing skills. This position will operate across multiple businesses, functions, and geographies, to promote and enhance awareness of risks and controls, and execution of operational risk program requirements.
**Key Responsibilities:**
+ Actively participates in providing effective oversight and challenge over the risk domains (business continuity, third party risk, or change risk) and governance activities (risk and control assessments (RCSA), incidents and losses, EUCs) performed by business owners.
+ Evaluate and identify non-compliance with standard requirements and escalate to direct managers timely.
+ Evaluate and recommend new controls where gaps have been identified
+ Review and assess incidents and operational loss events, perform root cause analysis and ensure that management logs them timely and that Issues and corrective actions plans (CAPs) are developed and implemented within the given deadlines
+ Perform thematic reviews across businesses and/or segments and raise potential enterprise level problem or issue, and propose action plans.
**Required Qualifications:**
+ **Minimum of three (3) years in operational risk management or related fields such as audit or compliance, focusing on third-party risk management**
+ ?Strong understanding of operational processes, risks, and controls.
+ Broad knowledge of financial services and insurance business, along with related products.
+ Experience with independent control design assessment and evaluating operating effectiveness.
**Preferred Qualifications:**
+ Strong professional skepticism and detail orientation with excellent analytical and critical thinking skills.
+ Ability to quickly understand business processes and their risk implications, analyze complex situations, and make valuable and practical recommendations.
+ Results-oriented with a focus on quality, delivering value, and strong attention to detail.
+ Ability to balance priorities and meet deadlines.
+ Solid written and oral communication skills.
+ Strong influencing skills to build effective relationships within and across divisions.
+ High proficiency in MS Office Products and data analytics tools is a plus.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This position **Manager - Operational Risk & Resilience Oversight** role reports directly to the **Head of ORRO Governance & Risk Program Oversight** , with matrix reporting to the **Asia Regional Operational Risk Management team** . This position is part of the second line of defense - Independent Risk Management function and will support the first line of defense businesses to ensure that operational risk management tools are effectively used by the first line to identify, assess and monitor operational risks.
The position requires strong understanding of operational risk, risks and controls, and solid communication and influencing skills. This position will operate across multiple businesses, functions, and geographies, to promote and enhance awareness of risks and controls, and execution of operational risk program requirements.
**Key Responsibilities:**
+ Actively participates in providing effective oversight and challenge over the risk domains (business continuity, third party risk, or change risk) and governance activities (risk and control assessments (RCSA), incidents and losses, EUCs) performed by business owners.
+ Evaluate and identify non-compliance with standard requirements and escalate to direct managers timely.
+ Evaluate and recommend new controls where gaps have been identified
+ Review and assess incidents and operational loss events, perform root cause analysis and ensure that management logs them timely and that Issues and corrective actions plans (CAPs) are developed and implemented within the given deadlines
+ Perform thematic reviews across businesses and/or segments and raise potential enterprise level problem or issue, and propose action plans.
**Required Qualifications:**
+ **Minimum of three (3) years in operational risk management or related fields such as audit or compliance, focusing on third-party risk management**
+ ?Strong understanding of operational processes, risks, and controls.
+ Broad knowledge of financial services and insurance business, along with related products.
+ Experience with independent control design assessment and evaluating operating effectiveness.
**Preferred Qualifications:**
+ Strong professional skepticism and detail orientation with excellent analytical and critical thinking skills.
+ Ability to quickly understand business processes and their risk implications, analyze complex situations, and make valuable and practical recommendations.
+ Results-oriented with a focus on quality, delivering value, and strong attention to detail.
+ Ability to balance priorities and meet deadlines.
+ Solid written and oral communication skills.
+ Strong influencing skills to build effective relationships within and across divisions.
+ High proficiency in MS Office Products and data analytics tools is a plus.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
2
Director of Operational Risk & Resilience Oversight
Manulife
Posted 15 days ago
Job Viewed
Job Description
This **Director of Operational Risk and Resilience Oversight** position reports directly to the **AVP of ORRO Governance, Reporting and Risk Program Oversight,** this role will lead the centralized function to provide oversight a challenge over the development, implementation and ongoing monitoring of ORRO frameworks, policies and standards including training and communications.
The position requires strong understanding of E-21 Operational Risk & Resilience Management guideline, third party risk management, business continuity management, change management, risks and controls, and solid communication and influencing skills. This position will operate across multiple segment risk teams and their businesses, functions, and geographies, to promote and enhance awareness of risks and controls.
**Key Responsibilities:**
+ Lead and support the development, coordination and implementation of existing and new ORRO frameworks, policies and standards.
+ Lead the support of Canada Segment team in implementation of these standards, working closely with Canada Segment Risk team and their business partners.
+ Coordinate the intake of activities to be reviewed and challenged based on ORM programs.
+ Establish a consistent template with clear documentation and outcome to support the Segment risk teams to provide their review and input.
+ Collaborate with Segment ORRM, IRM, Compliance, Legal, Ops and Tech 1B colleagues. Lead/Host an engaging session to gather feedback, comments and challenges, as well as providing a comprehensive and effective tracking mechanism to manage change.
+ Ongoing support for operational risk metrics, engaging with business partners for data collection, reviewing results and challenge the performance/outcome.
+ Design and implement dashboard reporting on progress of activities, outcome, gaps and remediations, as well as metrics reporting.
+ Promote a strong risk culture and oversee relevant risk culture assessment processes.
**Required Qualifications:**
+ Around 7-9 years of progressive leadership experience in operational risk management
+ Broad knowledge of financial services/insurance business and related products
+ In-depth subject matter expertise in OSFI E-21 and Business Continuity and Disaster Recovery, Third Party Risk Management, Change Risk, and operational risk assessment tools such as RCSA, Incidents and Losses, Root Cause Analysis, Scenario Analysis.
**Preferred Qualifications:**
+ Strong influencing skills with the ability to build effective relationships, both within and across divisions.
+ Detail-oriented with excellent analytical, critical thinking and problem-solving skills with the ability to think strategically.
+ Self-starter with the ability to work with little guidance.
+ High proficiency in MS Office Products and data analytics tools such as PowerBI is a plus.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
The position requires strong understanding of E-21 Operational Risk & Resilience Management guideline, third party risk management, business continuity management, change management, risks and controls, and solid communication and influencing skills. This position will operate across multiple segment risk teams and their businesses, functions, and geographies, to promote and enhance awareness of risks and controls.
**Key Responsibilities:**
+ Lead and support the development, coordination and implementation of existing and new ORRO frameworks, policies and standards.
+ Lead the support of Canada Segment team in implementation of these standards, working closely with Canada Segment Risk team and their business partners.
+ Coordinate the intake of activities to be reviewed and challenged based on ORM programs.
+ Establish a consistent template with clear documentation and outcome to support the Segment risk teams to provide their review and input.
+ Collaborate with Segment ORRM, IRM, Compliance, Legal, Ops and Tech 1B colleagues. Lead/Host an engaging session to gather feedback, comments and challenges, as well as providing a comprehensive and effective tracking mechanism to manage change.
+ Ongoing support for operational risk metrics, engaging with business partners for data collection, reviewing results and challenge the performance/outcome.
+ Design and implement dashboard reporting on progress of activities, outcome, gaps and remediations, as well as metrics reporting.
+ Promote a strong risk culture and oversee relevant risk culture assessment processes.
**Required Qualifications:**
+ Around 7-9 years of progressive leadership experience in operational risk management
+ Broad knowledge of financial services/insurance business and related products
+ In-depth subject matter expertise in OSFI E-21 and Business Continuity and Disaster Recovery, Third Party Risk Management, Change Risk, and operational risk assessment tools such as RCSA, Incidents and Losses, Root Cause Analysis, Scenario Analysis.
**Preferred Qualifications:**
+ Strong influencing skills with the ability to build effective relationships, both within and across divisions.
+ Detail-oriented with excellent analytical, critical thinking and problem-solving skills with the ability to think strategically.
+ Self-starter with the ability to work with little guidance.
+ High proficiency in MS Office Products and data analytics tools such as PowerBI is a plus.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
3
Director of Operational Risk & Resilience Oversight
Manulife
Posted 15 days ago
Job Viewed
Job Description
This **Director of Operational Risk and Resilience Oversight** position reports directly to the **AVP of ORRO Governance, Reporting and Risk Program Oversight,** this role will lead the centralized function to provide oversight a challenge over the development, implementation and ongoing monitoring of ORRO frameworks, policies and standards including training and communications.
The position requires strong understanding of E-21 Operational Risk & Resilience Management guideline, third party risk management, business continuity management, change management, risks and controls, and solid communication and influencing skills. This position will operate across multiple segment risk teams and their businesses, functions, and geographies, to promote and enhance awareness of risks and controls.
**Key Responsibilities:**
+ Lead and support the development, coordination and implementation of existing and new ORRO frameworks, policies and standards.
+ Lead the support of Canada Segment team in implementation of these standards, working closely with Canada Segment Risk team and their business partners.
+ Coordinate the intake of activities to be reviewed and challenged based on ORM programs.
+ Establish a consistent template with clear documentation and outcome to support the Segment risk teams to provide their review and input.
+ Collaborate with Segment ORRM, IRM, Compliance, Legal, Ops and Tech 1B colleagues. Lead/Host an engaging session to gather feedback, comments and challenges, as well as providing a comprehensive and effective tracking mechanism to manage change.
+ Ongoing support for operational risk metrics, engaging with business partners for data collection, reviewing results and challenge the performance/outcome.
+ Design and implement dashboard reporting on progress of activities, outcome, gaps and remediations, as well as metrics reporting.
+ Promote a strong risk culture and oversee relevant risk culture assessment processes.
**Required Qualifications:**
+ Around 7-9 years of progressive leadership experience in operational risk management
+ Broad knowledge of financial services/insurance business and related products
+ In-depth subject matter expertise in OSFI E-21 and Business Continuity and Disaster Recovery, Third Party Risk Management, Change Risk, and operational risk assessment tools such as RCSA, Incidents and Losses, Root Cause Analysis, Scenario Analysis.
**Preferred Qualifications:**
+ Strong influencing skills with the ability to build effective relationships, both within and across divisions.
+ Detail-oriented with excellent analytical, critical thinking and problem-solving skills with the ability to think strategically.
+ Self-starter with the ability to work with little guidance.
+ High proficiency in MS Office Products and data analytics tools such as PowerBI is a plus.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
The position requires strong understanding of E-21 Operational Risk & Resilience Management guideline, third party risk management, business continuity management, change management, risks and controls, and solid communication and influencing skills. This position will operate across multiple segment risk teams and their businesses, functions, and geographies, to promote and enhance awareness of risks and controls.
**Key Responsibilities:**
+ Lead and support the development, coordination and implementation of existing and new ORRO frameworks, policies and standards.
+ Lead the support of Canada Segment team in implementation of these standards, working closely with Canada Segment Risk team and their business partners.
+ Coordinate the intake of activities to be reviewed and challenged based on ORM programs.
+ Establish a consistent template with clear documentation and outcome to support the Segment risk teams to provide their review and input.
+ Collaborate with Segment ORRM, IRM, Compliance, Legal, Ops and Tech 1B colleagues. Lead/Host an engaging session to gather feedback, comments and challenges, as well as providing a comprehensive and effective tracking mechanism to manage change.
+ Ongoing support for operational risk metrics, engaging with business partners for data collection, reviewing results and challenge the performance/outcome.
+ Design and implement dashboard reporting on progress of activities, outcome, gaps and remediations, as well as metrics reporting.
+ Promote a strong risk culture and oversee relevant risk culture assessment processes.
**Required Qualifications:**
+ Around 7-9 years of progressive leadership experience in operational risk management
+ Broad knowledge of financial services/insurance business and related products
+ In-depth subject matter expertise in OSFI E-21 and Business Continuity and Disaster Recovery, Third Party Risk Management, Change Risk, and operational risk assessment tools such as RCSA, Incidents and Losses, Root Cause Analysis, Scenario Analysis.
**Preferred Qualifications:**
+ Strong influencing skills with the ability to build effective relationships, both within and across divisions.
+ Detail-oriented with excellent analytical, critical thinking and problem-solving skills with the ability to think strategically.
+ Self-starter with the ability to work with little guidance.
+ High proficiency in MS Office Products and data analytics tools such as PowerBI is a plus.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
4
Risk Management Staff
National Capital Region, National Capital Region
MEC Networks Corp.
Posted 7 days ago
Job Viewed
Job Description
About Us:
MEC is a leading organization in Technology. We are committed to excellence and the continuous improvement of our risk management processes to protect our assets, reputation, and financial standing. We are looking for a detail-oriented and highly organized Risk Management Staff to join our team. br>
Job Description:
We are seeking a proactive and responsible Risk Management Staff to provide essential support in identifying, assessing, and managing various business risks. This role will involve assisting with the development and execution of risk management strategies to minimize potential liabilities and ensure the organization operates smoothly and securely.
Key Responsibilities:
• Assist in conducting risk assessments and evaluations across various departments and projects. < r>• nsure implementation of the internal audit program. < r>• S pport the development, implementation, and maintenance of risk management policies and procedures. < r>• E ecute monthly/quarterly operational audits. < r>• M nitor and record progress of process cases reported and ensure compliance with regulatory requirements accordingly. < r>• A sist in the annual ISO accreditation and compliances of the company < r>• A alyze risk data and provide insights for improving risk mitigation strategies. < r>• P epare and maintain risk reports, tracking potential and existing risks. < r>• A sist with the preparation of documentation for internal audits program and risk management reviews to contribute for process enhancement. < r>• P ovide administrative and logistical support services to assist in business and operational functions < r>• S pport in all audit activities, process enhancements, data management and analysis < r>• H lp and support the Risk Management team in all other ad hoc tasks that the Audit Team is assigned to. < r>
Qualifications:
• E ucation: Bachelor's degree in any Business Course required. < r>• E perience: Minimum of 2-year experience in a Business Process or Employee-facing role is preferred. < r>• S ills: Strong business acumen advanced Excel skills, keen analytical abilities, high aptitude for problem-solving and organizational skills < r>• H s time management, with sharp and unyielding attention to detail, knowledgeable in basic accounting concepts. < r>• S rong and clear communication skills, both written and verbal. And has strong drive for excellence. < r>• A ility to work independently and as part of a team in a fast-paced environment.
MEC is a leading organization in Technology. We are committed to excellence and the continuous improvement of our risk management processes to protect our assets, reputation, and financial standing. We are looking for a detail-oriented and highly organized Risk Management Staff to join our team. br>
Job Description:
We are seeking a proactive and responsible Risk Management Staff to provide essential support in identifying, assessing, and managing various business risks. This role will involve assisting with the development and execution of risk management strategies to minimize potential liabilities and ensure the organization operates smoothly and securely.
Key Responsibilities:
• Assist in conducting risk assessments and evaluations across various departments and projects. < r>• nsure implementation of the internal audit program. < r>• S pport the development, implementation, and maintenance of risk management policies and procedures. < r>• E ecute monthly/quarterly operational audits. < r>• M nitor and record progress of process cases reported and ensure compliance with regulatory requirements accordingly. < r>• A sist in the annual ISO accreditation and compliances of the company < r>• A alyze risk data and provide insights for improving risk mitigation strategies. < r>• P epare and maintain risk reports, tracking potential and existing risks. < r>• A sist with the preparation of documentation for internal audits program and risk management reviews to contribute for process enhancement. < r>• P ovide administrative and logistical support services to assist in business and operational functions < r>• S pport in all audit activities, process enhancements, data management and analysis < r>• H lp and support the Risk Management team in all other ad hoc tasks that the Audit Team is assigned to. < r>
Qualifications:
• E ucation: Bachelor's degree in any Business Course required. < r>• E perience: Minimum of 2-year experience in a Business Process or Employee-facing role is preferred. < r>• S ills: Strong business acumen advanced Excel skills, keen analytical abilities, high aptitude for problem-solving and organizational skills < r>• H s time management, with sharp and unyielding attention to detail, knowledgeable in basic accounting concepts. < r>• S rong and clear communication skills, both written and verbal. And has strong drive for excellence. < r>• A ility to work independently and as part of a team in a fast-paced environment.
This advertiser has chosen not to accept applicants from your region.
5
Risk Management Specialist
Pasig, National Capital Region
WHR Global Consulting
Posted 9 days ago
Job Viewed
Job Description
Job Summary:
br>The Risk Officer is responsible for supporting the implementation and execution of the enterprise risk management (ERM) framework across the organization. The role focuses on identifying, assessing, monitoring, and reporting risks that could impact on the company’s strategic objectives, operations, and compliance. The Risk Officer works closely with various departments to promote a risk-aware culture and ensure alignment with industry standards such as ISO 31000 and COSO ERM. < r>
Key Responsibilities:
1. Risk Identification & Assessment
Assist in conducting enterprise-wide risk assessments and workshops.
Support business units in identifying and documenting key risks, including strategic, operational, financial, and compliance-related risks.
Help develop and maintain the corporate risk register.
2. Risk Monitoring & Reporting
Track the implementation of risk mitigation plans across departments.
Prepare risk reports and dashboards for senior management and the Board Risk Oversight Committee (BROC).
Monitor Key Risk Indicators (KRIs) and provide early warning alerts for emerging risks.
3. Policy & Framework Support
Help maintain and update risk management policies, procedures, and templates.
Ensure risk activities comply with regulatory requirements and internal standards.
Support internal and external audit activities related to risk.
4. Risk Culture & Training
Assist in promoting risk awareness and a proactive risk culture across the organization.
Coordinate risk training sessions and awareness campaigns.
Support business continuity and crisis management initiatives.
5. Regulatory & Compliance Alignment
Ensure alignment with risk-related regulatory standards, including those from the DOE, ERC, and ISO guidelines.
Monitor industry best practices and recommend enhancements to the risk framework.
Qualifications & Experience:
Bachelor’s Degree in Business, Finance, Risk Management, Engineering, or related field. < r>
At least 3–5 years of experience in risk management, audit, compliance, or operations, preferably in the energy, utilities, or infrastructure sectors. < r>
Familiarity with enterprise risk management frameworks such as ISO 31000 and COSO ERM.
Strong analytical and problem-solving skills.
Effective communication and stakeholder coordination abilities.
Proficiency in MS Excel, PowerPoint, and risk management tools is a plus.
Risk certifications (e.g., CRMP, ISO 31000, ARM) are an advantage.
br>The Risk Officer is responsible for supporting the implementation and execution of the enterprise risk management (ERM) framework across the organization. The role focuses on identifying, assessing, monitoring, and reporting risks that could impact on the company’s strategic objectives, operations, and compliance. The Risk Officer works closely with various departments to promote a risk-aware culture and ensure alignment with industry standards such as ISO 31000 and COSO ERM. < r>
Key Responsibilities:
1. Risk Identification & Assessment
Assist in conducting enterprise-wide risk assessments and workshops.
Support business units in identifying and documenting key risks, including strategic, operational, financial, and compliance-related risks.
Help develop and maintain the corporate risk register.
2. Risk Monitoring & Reporting
Track the implementation of risk mitigation plans across departments.
Prepare risk reports and dashboards for senior management and the Board Risk Oversight Committee (BROC).
Monitor Key Risk Indicators (KRIs) and provide early warning alerts for emerging risks.
3. Policy & Framework Support
Help maintain and update risk management policies, procedures, and templates.
Ensure risk activities comply with regulatory requirements and internal standards.
Support internal and external audit activities related to risk.
4. Risk Culture & Training
Assist in promoting risk awareness and a proactive risk culture across the organization.
Coordinate risk training sessions and awareness campaigns.
Support business continuity and crisis management initiatives.
5. Regulatory & Compliance Alignment
Ensure alignment with risk-related regulatory standards, including those from the DOE, ERC, and ISO guidelines.
Monitor industry best practices and recommend enhancements to the risk framework.
Qualifications & Experience:
Bachelor’s Degree in Business, Finance, Risk Management, Engineering, or related field. < r>
At least 3–5 years of experience in risk management, audit, compliance, or operations, preferably in the energy, utilities, or infrastructure sectors. < r>
Familiarity with enterprise risk management frameworks such as ISO 31000 and COSO ERM.
Strong analytical and problem-solving skills.
Effective communication and stakeholder coordination abilities.
Proficiency in MS Excel, PowerPoint, and risk management tools is a plus.
Risk certifications (e.g., CRMP, ISO 31000, ARM) are an advantage.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Operational risk Jobs in Philippines !
6
Analyst Risk Management
Parañaque, National Capital Region
J&J Family of Companies
Posted today
Job Viewed
Job Description
At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal?Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity?Learn more at Function:**
Finance
**Job Sub** **Function:**
Risk Management
**Job Category:**
Professional
**All Job Posting Locations:**
Paranaque, National Capital Region (Manila), Philippines
**Job Description:**
Assists with the administration of Risk Management processes.
Conduct processes for compliance with SOPs and SOx compliance with appropriate supervision by manager and senior director.
Execute financial transactions with direction and oversight by manager for expenses and premiums.
Conducts collection of data from other departments and external TPAs, brokers, and insurers and prepare submissions for the placement of property and casualty insurance programs.
Day to day handling of property and casualty claims working with legal department, occupational health, and insurers both in and outside the US.
Maintain claims and other data essential to the operations of $4B captive insurance company.
Assist manager and senior director in contract reviews and M&A Due Diligence
Assists in providing data for internal or external audits or regulatory examinations.
Understands and applies Johnson & Johnson's Credo and Leadership Imperatives in day-to-day interactions with team.
This job does not require any experience. This job is overtime eligible.
Finance
**Job Sub** **Function:**
Risk Management
**Job Category:**
Professional
**All Job Posting Locations:**
Paranaque, National Capital Region (Manila), Philippines
**Job Description:**
Assists with the administration of Risk Management processes.
Conduct processes for compliance with SOPs and SOx compliance with appropriate supervision by manager and senior director.
Execute financial transactions with direction and oversight by manager for expenses and premiums.
Conducts collection of data from other departments and external TPAs, brokers, and insurers and prepare submissions for the placement of property and casualty insurance programs.
Day to day handling of property and casualty claims working with legal department, occupational health, and insurers both in and outside the US.
Maintain claims and other data essential to the operations of $4B captive insurance company.
Assist manager and senior director in contract reviews and M&A Due Diligence
Assists in providing data for internal or external audits or regulatory examinations.
Understands and applies Johnson & Johnson's Credo and Leadership Imperatives in day-to-day interactions with team.
This job does not require any experience. This job is overtime eligible.
This advertiser has chosen not to accept applicants from your region.
7
Risk Management Analyst
Makati City, National Capital Region
CBRE
Posted 1 day ago
Job Viewed
Job Description
Risk Management Analyst
Job ID
224529
Posted
14-Jul-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Legal, Risk Management
Location(s)
Makati City - National Capital Region - Philippines
**About the Role:**
The Insider Risk Management team is currently seeking a highly motivated and experienced **Insider Risk Analyst** to join our team. The team's mission is to identify, defend and mitigate risks posed by trusted personnel who have access to sensitive and proprietary CBRE resources and information.
As a member of the team, you would be expected to perform a variety of extremely sensitive and confidential security functions and would work closely with other internal business partners such as Legal, Privacy, Human Resources and Cybersecurity teams.
**Key Responsibilities**
+ Responsible for monitoring, investigation and remediation of insider risk events.
+ Perform initial monitoring activity to establish baselines on user behavior and data movement.
+ Conduct highly confidential and sensitive investigations often involving employee misconduct, fraud, intellectual property theft and policy violations.
+ Develop and mature processes, playbooks, workflows, standards and threat models.
+ Conduct risk assessments and recommend security controls to minimize potential threats.
+ Work closely with both internal and external security teams to identify and provide defensive solutions to emerging threats that may impact CBRE assets and systems.
**Required Skills & Knowledge**
+ Bachelor's degree in Cybersecurity, Computer Science or equivalent work experience.
+ 2+ years of technical experience in one or more of the following: insider risk investigations, cyber incident response, data loss prevention, digital forensics or threat analysis.
+ Understanding of tactics, techniques, and procedures associated with malicious insider risk activity.
+ Technical experience conducting digital investigations in an enterprise network environment utilizing data analytics, log analysis and/or forensic tools.
+ Experience leveraging SIEM, UEBA and DLP tools for complex technical analysis and incident reporting.
+ Basic understanding of privacy regulations and requirements associated with data loss incidents.
+ Excellent analytical and problem-solving skills.
+ Proven ability to effectively prioritize and execute tasks in a high-pressure, fast paced environment.
+ Strong verbal and written communication skills with the ability to articulate complex technical ideas in plain language to non-technical audiences.
**Preferred**
+ Prior corporate security, law enforcement, government or military experience in the technical investigation of insider risk incidents.
+ Experience with the technical policy creation, implementation and tuning of UBA, DLP and SIEM technologies.
+ Current industry recognized information security and forensic certifications such as: CISM, CISSP, GCFE, GCFA, CFCE, EnCE or related.
**Company Perks and Benefits:**
+ Government Mandated Benefits
+ Hybrid Work Setup
+ Paid Leaves (15 SL and 15 VL annually)
+ HMO with up to three free dependents
+ Life Insurance
+ Annual Performance Bonus
+ Annual Merit Increase
**Why CBRE Business Services Organization (BSO):**
+ When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive.
+ At CBRE- Business services Organization (BSO), Our ambitious is for growth plan creating the space for dynamic colleagues to build a non-linear career path.
+ CBRE Business Services Organization (BSO) fosters a culture where we share commitment to excellence and believe the best work happens in connected communities where respect for each other is foundational.
**CBRE Business Services Organization (BSO) is a part of CBRE Group, Inc. (NYSE:CBRE),** a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2022 revenue). The company has approximately 130,000 employees serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
224529
Posted
14-Jul-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Legal, Risk Management
Location(s)
Makati City - National Capital Region - Philippines
**About the Role:**
The Insider Risk Management team is currently seeking a highly motivated and experienced **Insider Risk Analyst** to join our team. The team's mission is to identify, defend and mitigate risks posed by trusted personnel who have access to sensitive and proprietary CBRE resources and information.
As a member of the team, you would be expected to perform a variety of extremely sensitive and confidential security functions and would work closely with other internal business partners such as Legal, Privacy, Human Resources and Cybersecurity teams.
**Key Responsibilities**
+ Responsible for monitoring, investigation and remediation of insider risk events.
+ Perform initial monitoring activity to establish baselines on user behavior and data movement.
+ Conduct highly confidential and sensitive investigations often involving employee misconduct, fraud, intellectual property theft and policy violations.
+ Develop and mature processes, playbooks, workflows, standards and threat models.
+ Conduct risk assessments and recommend security controls to minimize potential threats.
+ Work closely with both internal and external security teams to identify and provide defensive solutions to emerging threats that may impact CBRE assets and systems.
**Required Skills & Knowledge**
+ Bachelor's degree in Cybersecurity, Computer Science or equivalent work experience.
+ 2+ years of technical experience in one or more of the following: insider risk investigations, cyber incident response, data loss prevention, digital forensics or threat analysis.
+ Understanding of tactics, techniques, and procedures associated with malicious insider risk activity.
+ Technical experience conducting digital investigations in an enterprise network environment utilizing data analytics, log analysis and/or forensic tools.
+ Experience leveraging SIEM, UEBA and DLP tools for complex technical analysis and incident reporting.
+ Basic understanding of privacy regulations and requirements associated with data loss incidents.
+ Excellent analytical and problem-solving skills.
+ Proven ability to effectively prioritize and execute tasks in a high-pressure, fast paced environment.
+ Strong verbal and written communication skills with the ability to articulate complex technical ideas in plain language to non-technical audiences.
**Preferred**
+ Prior corporate security, law enforcement, government or military experience in the technical investigation of insider risk incidents.
+ Experience with the technical policy creation, implementation and tuning of UBA, DLP and SIEM technologies.
+ Current industry recognized information security and forensic certifications such as: CISM, CISSP, GCFE, GCFA, CFCE, EnCE or related.
**Company Perks and Benefits:**
+ Government Mandated Benefits
+ Hybrid Work Setup
+ Paid Leaves (15 SL and 15 VL annually)
+ HMO with up to three free dependents
+ Life Insurance
+ Annual Performance Bonus
+ Annual Merit Increase
**Why CBRE Business Services Organization (BSO):**
+ When you join CBRE Business services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive.
+ At CBRE- Business services Organization (BSO), Our ambitious is for growth plan creating the space for dynamic colleagues to build a non-linear career path.
+ CBRE Business Services Organization (BSO) fosters a culture where we share commitment to excellence and believe the best work happens in connected communities where respect for each other is foundational.
**CBRE Business Services Organization (BSO) is a part of CBRE Group, Inc. (NYSE:CBRE),** a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2022 revenue). The company has approximately 130,000 employees serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
8
Analyst - Operations Risk Management
American Express
Posted 5 days ago
Job Viewed
Job Description
**Description**
**Analyst - Operations Risk Management**
**#4th in Great Place to Work's Best Company To Work For 2025**
**#10th in Fortune Magazine's 2025 World's Most Admired Companies**
**#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers**
**Top GBS Employers for the Philippines (2025) by the Everest Group**
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Capabilities Analyst will play a critical role in shaping and advancing the development, enhancement, and delivery of technology and product strategies that enable the Global Risk and Compliance organization. This role is instrumental to the success of the operational risk transformation agenda, with responsibilities spanning the design and execution of scalable, forward-looking solutions that meet both regulatory expectations and evolving business needs. The Analyst will drive the gathering and translation of business requirements, assess technology approaches, and partner closely with cross-functional stakeholders across risk, compliance, and Technology to implement tools and capabilities that enhance the overall risk management framework and support long-term organizational resilience.
**Responsibilities:**
+ Work with business and technology teams to gather and document detailed user stories, ensuring functional and non-functional requirements are clearly defined.
+ Assist in User Acceptance Testing (UAT) by preparing test cases, coordinating with end-users, and verifying that system enhancements align with business and regulatory requirements.
+ Support the analysis and documentation of risk management solutions, collaborating with business and technology teams to assess design and implementation approaches.
+ Assist in the development and implementation of risk and compliance technology capabilities, supporting processes related to risk identification, monitoring, reporting, and controls.
+ Conduct research and provide analysis to support product strategies that enhance operational risk systems, ensuring alignment with risk transformation goals.
+ Help track and organize a portfolio of technology initiatives, focusing on improvements in risk data management, workflow automation, and regulatory compliance tools.
+ Contribute to research and support the implementation of advanced technologies such as AI, machine learning, and data analytics within operational risk management.
+ Ensure risk and compliance technology solutions comply with regulatory standards by assisting in documentation and process reviews.
+ Assist in the integration of risk management systems, helping to improve reporting and provide meaningful insights for senior management.
+ Stay up to date on industry trends and best practices to support continuous improvement in risk and compliance capabilities.
**Minimum Qualifications:**
+ 4 years of experience in operational risk management, compliance, or risk technology, with a background in supporting capabilities and product strategy initiatives.
+ Experience assisting in the design, documentation, and implementation of risk management solutions.
+ Familiarity with Agile/Kanban methodologies, including helping to create and prioritize user stories and tasks for multiple projects in a dynamic environment.
+ Hands-on experience in User Acceptance Testing (UAT), including writing test cases, executing test scenarios, and assisting in product reviews and certifications.
+ Experience supporting risk transformation projects, particularly by coordinating activities and assisting with the implementation of large-scale technology platforms.
+ Exposure to product and technology roadmaps, with a focus on operational risk, compliance, and regulatory requirements.
+ Knowledge of global risk management frameworks and financial industry regulations, including Basel, SOX, and CCAR.
+ Familiarity with technological solutions in risk and compliance, including AI, machine learning, and advanced analytics.
+ Ability to collaborate with cross-functional teams and support alignment between technology initiatives and business objectives in risk management.
+ Strong analytical and problem-solving skills, with the ability to assess complex risk environments and contribute to effective solutions.
+ Excellent communication and collaboration skills, with the ability to work with teams and provide risk management insights to stakeholders.
+ A bachelor's degree in Risk Management, Business, Technology, or a related field is required.
**ORMCM**
**Qualifications**
**Additional Details:**
+ Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
+ Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
+ Work From Home Requirements:
+ Must have at least 25 mbps internet connection plan / speed
+ Must have a private & quiet area to work at home
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.**
**Job:** Risk
**Primary Location:** Philippines-PHL-Taguig City
**Schedule** Full-time
**Tags** ORMCM
**Req ID:** 25008491
**Analyst - Operations Risk Management**
**#4th in Great Place to Work's Best Company To Work For 2025**
**#10th in Fortune Magazine's 2025 World's Most Admired Companies**
**#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers**
**Top GBS Employers for the Philippines (2025) by the Everest Group**
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
The Capabilities Analyst will play a critical role in shaping and advancing the development, enhancement, and delivery of technology and product strategies that enable the Global Risk and Compliance organization. This role is instrumental to the success of the operational risk transformation agenda, with responsibilities spanning the design and execution of scalable, forward-looking solutions that meet both regulatory expectations and evolving business needs. The Analyst will drive the gathering and translation of business requirements, assess technology approaches, and partner closely with cross-functional stakeholders across risk, compliance, and Technology to implement tools and capabilities that enhance the overall risk management framework and support long-term organizational resilience.
**Responsibilities:**
+ Work with business and technology teams to gather and document detailed user stories, ensuring functional and non-functional requirements are clearly defined.
+ Assist in User Acceptance Testing (UAT) by preparing test cases, coordinating with end-users, and verifying that system enhancements align with business and regulatory requirements.
+ Support the analysis and documentation of risk management solutions, collaborating with business and technology teams to assess design and implementation approaches.
+ Assist in the development and implementation of risk and compliance technology capabilities, supporting processes related to risk identification, monitoring, reporting, and controls.
+ Conduct research and provide analysis to support product strategies that enhance operational risk systems, ensuring alignment with risk transformation goals.
+ Help track and organize a portfolio of technology initiatives, focusing on improvements in risk data management, workflow automation, and regulatory compliance tools.
+ Contribute to research and support the implementation of advanced technologies such as AI, machine learning, and data analytics within operational risk management.
+ Ensure risk and compliance technology solutions comply with regulatory standards by assisting in documentation and process reviews.
+ Assist in the integration of risk management systems, helping to improve reporting and provide meaningful insights for senior management.
+ Stay up to date on industry trends and best practices to support continuous improvement in risk and compliance capabilities.
**Minimum Qualifications:**
+ 4 years of experience in operational risk management, compliance, or risk technology, with a background in supporting capabilities and product strategy initiatives.
+ Experience assisting in the design, documentation, and implementation of risk management solutions.
+ Familiarity with Agile/Kanban methodologies, including helping to create and prioritize user stories and tasks for multiple projects in a dynamic environment.
+ Hands-on experience in User Acceptance Testing (UAT), including writing test cases, executing test scenarios, and assisting in product reviews and certifications.
+ Experience supporting risk transformation projects, particularly by coordinating activities and assisting with the implementation of large-scale technology platforms.
+ Exposure to product and technology roadmaps, with a focus on operational risk, compliance, and regulatory requirements.
+ Knowledge of global risk management frameworks and financial industry regulations, including Basel, SOX, and CCAR.
+ Familiarity with technological solutions in risk and compliance, including AI, machine learning, and advanced analytics.
+ Ability to collaborate with cross-functional teams and support alignment between technology initiatives and business objectives in risk management.
+ Strong analytical and problem-solving skills, with the ability to assess complex risk environments and contribute to effective solutions.
+ Excellent communication and collaboration skills, with the ability to work with teams and provide risk management insights to stakeholders.
+ A bachelor's degree in Risk Management, Business, Technology, or a related field is required.
**ORMCM**
**Qualifications**
**Additional Details:**
+ Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
+ Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
+ Work From Home Requirements:
+ Must have at least 25 mbps internet connection plan / speed
+ Must have a private & quiet area to work at home
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.**
**Job:** Risk
**Primary Location:** Philippines-PHL-Taguig City
**Schedule** Full-time
**Tags** ORMCM
**Req ID:** 25008491
This advertiser has chosen not to accept applicants from your region.
9