2 Online Support jobs in the Philippines
Virtual Assistant – Healthcare Support
Posted 5 days ago
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Job Description
“Efficient and compassionate support for seamless patient care.”
Job Overview: We are seeking a Patient Coordinator / Administrative Assistant to provide high-quality support in managing patient interactions, scheduling, and administrative processes. This role requires excellent communication skills, strong organizational ability, and familiarity with healthcare systems to ensure smooth patient experiences and accurate records management. RequirementsKey Responsibilities:
Handle inbound and outbound calls using VoIP systems, ensuring timely and professional communication with patients.
Manage appointment scheduling, collect co-payments, and verify insurance card information.
Update and maintain patient charts and records in electronic health record (EHR) systems.
Administer patient forms using DocuSign or similar tools to ensure proper documentation.
Manage email and calendar scheduling, supporting staff and patients as needed.
Provide administrative support and assist with ad-hoc tasks during quieter patient periods.
Qualifications:
Proven experience in patient coordination, healthcare administration, or a related field.
Familiarity with EHR systems (Athena or similar preferred).
Strong communication and interpersonal skills with a professional and empathetic demeanor.
Excellent organizational skills with the ability to multitask and prioritize.
Proficiency in tools such as VoIP systems, DocuSign, email, and calendar management.
Ability to work independently while supporting a collaborative healthcare environment.
BenefitsWhy Join Us? Healthy, supportive, and conducive work environment (Great Place to Work™ Certified for three consecutive years!)Work with an innovative company delivering cutting-edge solutions across multiple industriesLead a team in a fast-paced, high-growth environmentCompetitive salary with opportunities for career advancementCollaborative, forward-thinking work culture21 leave credits plus all client-based holidaysHMO coverage with dependent benefitsExposure to world-class leadership from both local and international supervisorsReady to take your sales career to the next level? Apply now!Clinic Admin Support - Virtual Assistant
Posted 20 days ago
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Job Description
This is a remote position.
Virtual Rockstar is seeking a detail-oriented Clinic Admin Support Virtual Assistant to help ensure that administrative documentation and data flow smoothly between clinical providers, the operations team, and billing staff. This is a key role for helping maintain timely and accurate records, ensuring that therapy orders are satisfied, and that eligibility and provider interactions do not create bottlenecks.
About Our Client:Our client is a pediatric therapy clinic with multiple locations in North Carolina, offering occupational, speech, and physical therapy services. They focus on treating children and families with whole-child, wraparound care, emphasizing caregiver education, home programming, and support. They deliver care that is play-based, sensory-supportive, and neurodiversity-affirming, with a strong commitment to quality, respect, and treating each child as more than just a set of symptoms.
Their service model stresses community carry-over (home & community settings), specialty therapies under one roof, and environments that support sensory and developmental differences. They also invest in training and maintaining a well-qualified therapy team.
Responsibilities
Send therapy service orders / prescriptions of services to providers.
Follow up on outstanding orders to ensure they are completed.
Upload physician-signed orders into the EMR system.
Verify client insurance eligibility, both at intake and ongoing.
Communicate and coordinate with providers to confirm documentation and clarify any requirements.
Support both operations and billing leadership with general administrative tasks as assigned.
RequirementsPrior experience in a clinical administrative role, particularly in pediatric therapy, occupational/speech/physical therapy, or related fields.
Familiarity with insurance verification and provider communication processes.
Strong detail orientation — ensuring orders and documentation are correct, complete, and filed appropriately.
Comfortable using EMR systems and uploading documentation.
Excellent communication skills, both written and verbal.
Organized, reliable, and proactive; able to follow up and close loops without needing constant direction.
BenefitsCompetitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
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