1,055 Onboarding jobs in the Philippines

Are you passionate about creating a welcoming experience for new employees? We're looking for an HR Onboarding Specialist to join our growing team

In this role, you'll be the first friendly face new hires meet, ensuring they have a smooth and engaging transition into the company. From pre-employment requirements to orientation and beyond, you'll play a key role in setting our people up for long-term success.

What You'll Do

• Manage and coordinate the end-to-end onboarding process for new hires.
• Prepare pre-employment requirements, contracts, and documentation.
• Facilitate engaging orientation sessions and introduce company culture.
• Collaborate with HR, IT, and managers to ensure all resources are ready.
• Continuously improve the onboarding experience for better employee engagement and retention.

What We're Looking For

• Bachelor's degree in HR, Psychology, Business, or related field.
• Open to Fresh Graduates
• Strong communication and organizational skills.
• Knowledgeable with MS Office; onboarding tools and HRIS experience is a plus.
• A people-first mindset with attention to detail.

Why Join Us?

• Be part of a supportive and collaborative HR team.
• Opportunities for career growth and development.
• Competitive salary and benefits package.
• Make a real impact by shaping the first-day experience of every new hire.

If you're passionate about helping employees feel at home from Day 1, we'd love to meet you

Company Description:

Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.

Key Responsibilities:

• Coordinate and facilitate the onboarding process for new employees.
• Prepare and manage pre-employment requirements, contracts, and employee records.
• Conduct or assist in employee orientation sessions.
• Coordinate with other departments (IT, Admin, Training, Operations) to ensure new hires have the necessary tools and access.
• Maintain and update employee data in HR systems.
• Ensure compliance with labor laws and company policies.
• Serves as a point of contact for new hires regarding onboarding-related inquiries.

Qualifications:

• 4 years college graduate.
• Fresher is welcome to apply but preferably with HR experience in onboarding, recruitment or employee engagement
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with professionalism.
• Proficient in MS Office and HRIS or similar HR systems.
• Customer service oriented with a positive and welcoming attitude.
• Willing to work onsite in Iloilo.

Job Responsibilities

• New hire orientation and onboarding
• Monitoring of completion of all JO attachments
• Pre-employment requirement discussion
• Collection and monitoring of 201 requirements
• Scheduling of medical examination
• Endorsement for background check process
• Monitors completion of 201 requirements
• Completion of 201 requirements and background checked report with HR
• Perform other related duties that may be assigned as needed
• Maintaining and Updating the Roster
• Endorsing the New Hires for Payroll to HR Manager (Compensation & Benefits)

Qualifications

• At least 2 years of direct work experience in the same capacity
• Detail Oriented; Organized
• Good customer service and communication skills
• Willing to work on-site if needed
• Experience from BPO is an advantage

Onboarding Specialist / Employee Specialist

Position:
Employee Specialist

Department:
Legal Affairs / HR

Employment Status:
Full Time

Position Summary

As an Employee Specialist you will play a crucial role in ensuring the seamless onboarding and retention of Caregivers. You will collaborate closely with the Staffing Coordinator and utilize recruiting platforms to source, screen, and hire qualified Caregivers.

Responsibilities

• Manage and lead the onboarding process for all new caregivers, ensuring all necessary documentation is completed accurately and efficiently.
• Prepare and clear new hires for start dates, including but not limited to new hire processing, compliance tracking, technology access requests, and status updates.
• Schedule candidates for required onboarding appointments; collect required paperwork, licenses, and certifications; conduct background screens; and initiate/track required certification(s).
• Conduct home visits and field work to engage potential caregivers.
• Update the ATS.
• Utilize
  Viventium
  to enter caregiver information, track compliance requirements, and manage the onboarding process.
• Maintain the
  Respect and Care Center board
  , ensuring onboarding data is up to date.
• Manage the Viventium onboarding spreadsheet to track caregiver onboarding and training progress.
• Collaborate with the Staffing Coordinator to match caregivers with open shifts based on availability, skills, and client requirements.
• Recruit talented caregivers using recruiting platforms, social media, and other job listing outlets.
• Develop a pool of qualified candidates in advance of need.
• Screen applications, conduct initial interviews, and assess candidates' compatibility with company values and mission.
• Provide a smooth transition for new caregivers by offering support and guidance throughout onboarding.
• Audit caregiver files and documentation to ensure compliance with industry regulations and company policies.
• Identify discrepancies or gaps in caregiver records and address them promptly.

Required Knowledge, Skills, Abilities, and Competencies

• Energetic, positive, supportive, and pleasant disposition.
• Ability to prioritize multiple projects, manage schedules, and meet deadlines.
• Strong change management and program implementation skills.
• Strong customer service skills.
• Onboarding experience.
• Ability to maintain confidentiality and protect sensitive employee/candidate information.

Minimum Qualifications

• High school diploma.
• Excellent written and verbal communication skills.
• Detail-oriented with auditing and compliance skills.
• Compassionate, patient, and able to build rapport with caregivers.
• Proficient in Microsoft Office Suite and data entry.
• Ability to work independently and collaboratively.
• Willingness to accept additional duties as needed.

Preferred Qualifications

• Associate's Degree in Healthcare Administration and/or Human Resources.
• Minimum 1+ years of experience in recruiting, onboarding, healthcare administration, or related fields.
• Familiarity with HRIS and recruiting software.

Other Qualifications

Language Skills

• Ability to read, analyze, and interpret regulations.
• Strong interpersonal and presentation skills.
• Excellent written and verbal English communication.
• Ability to write memos, reports, and correspondence in business format.

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Other Skills & Abilities

• Cooperative and positive working relationships.
• Organized, proactive, dependable, and customer-service driven.
• Able to multitask and adapt to changing priorities in a fast-paced environment.
• Ability to work with individuals from diverse cultural backgrounds.

General Job Performance Requirements

• Alignment with company goals & objectives.
• Adherence to company policies.
• Job knowledge and continuous learning.
• Cooperation and positive team spirit.
• Commitment to success and improvement.
• Customer service focus.
• Safety and compliance.
• Productivity, quality, and reliability.
• Strong communication skills.
• Confidentiality in handling sensitive data.

Work Environment

• Typical indoor, temperature-controlled office environment.
• Moderate noise levels.
• May encounter distractions, phone calls, and work interruptions.
• May require working under stressful conditions or pressure to meet deadlines.

If you are compassionate, organized, and eager to make a difference in caregivers' lives while supporting a mission-driven team, we encourage you to apply

Key Responsibilities:

• Coordinate and facilitate the onboarding process for new employees.
• Prepare and manage pre-employment requirements, contracts, and employee records.
• Conduct or assist in employee orientation sessions.
• Coordinate with other departments (IT, Admin, Training, Operations) to ensure new hires have the necessary tools and access.
• Maintain and update employee data in HR systems.
• Ensure compliance with labor laws and company policies.
• Serves as a point of contact for new hires regarding onboarding-related inquiries.

Qualifications:

• 4 years college graduate.
• Fresher is welcome to apply but preferably with HR experience in onboarding, recruitment or employee engagement
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with professionalism.
• Proficient in MS Office and HRIS or similar HR systems.
• Customer service oriented with a positive and welcoming attitude.
• Willing to work onsite in Iloilo.

Qualifications:

1. Prior experience in U.S. healthcare onboarding, particularly within an RPO environment, is required.
2. At least 1 year experience with an ATS or CRM
3. High school diploma or its equivalent
4. Must reside within NCR or neighboring region for contingency
5. Proven track record of excellent administrative organizational skills
6. Excellent English communication skills
7. Strong attention to details skills
8. Strong computer skills
9. Willing to work on a US shift schedule

Responsibilities:

1. Reach out to travelers via text, email, phone to explain documents needed and motivate travelers to provide the needed documents.
2. Ongoing review of credentialing requirements file to determine what is still needed and confirm documents are valid.
3. Collects expired/pending documents via email, text, and voice.
4. Reviews & uploads collected documents into e-recruit/Bullhorn.
5. Keep and maintain employee records and administer employee information.
6. Performs additional duties as requested by management/client.

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

As P&C Onboarding Specialist, you will handle employee documentation, including contracts, HR related concerns, and other onboarding tasks . Your day could see you:

• Being the first point of contact for employees on any HR related queries and coordinates with different departments like Recruitment, IT, Compensation and Benefits, and Payroll team regarding any concerns of the new hires.

• Collect s and validat es the pre-employment requirements .

• Address issues and flags concerns relating to completion of pre-employment requirements .

• Acts as POC of PEME Result a nd notify recruitment on results that may affect the conversion of hires .

• Provide s regular onboarding updates and submits the final list of new hires .

• Ensures that contract details are correct and generated on time in Workday .

• Understand profiles and on-boarding requirements of each campaign/account .

• Monitors the completion of Onboarding Tasks for New Hires in Workday .

• Complete s the hire set-up of new hires in Workday and ensure that they have their right accesses on Day 1.

• Ensure s 100% completion and 100% integrity of pre-hire and post-hire documents collected from new hires .

• Issuance of trainee ID and creation of company ID .

• Prepar es the client/guest ID as needed.

• Maintain 201 personnel files of all employees.

• Request s and monitor HR supplies necessary for onboarding .

• Prepares the onboarding plan and schedule to the stakeholder's calendar .

• Assist in the new hire orientation as needed .

• Support other regions in onboarding new hires as needed .

• Supports organizational and government audits as needed.

• Addresses HR tickets on time.

• Perform other tasks as necessary .

A BIT ABOUT YOU

SKILLS

• Proven work experience as an HR Administrator or relevant role

• Proficiency in MS Office and Excel

• Basic knowledge of labor laws

• Excellent time management skills and ability to multi-task and prioritize work

• Attention to detail and problem-solving skills

• Can work under pressure and with proven ability to meet deadlines

• Strong phone, email and in-person communication skills

• Team Player and must be willing to be assigned to other sites

• Flexible with work schedule and can render over time when necessary

EDUCATION

• Preferably college degree holder or at least 2 years in college with minimum 1 year experience in the role

WHAT SUCCESS LOOKS LIKE

• Positive Feedback from applicants and new hires on onboarding experience

• Employee satisfaction

• Successful Company Policies Compliance

• Positive Feedback from the Clients and Operations Stakeholder

• Timely provision of all new employees' access and tools

• Achievement of KPIs.

Join the A-Team and experience the A-Life

At
Ecomflow
, we help e-commerce brands scale faster by handling their logistics and fulfillment needs. We're growing quickly — and we're looking for an
Onboarding Specialist
to join our team and be the first point of contact for new brands.

This role is all about setting our partners up for long-term success. From guiding them through integrations to ensuring their first shipments go out smoothly, you'll play a vital part in shaping their early experience with Ecomflow.

Responsibilities:

• Lead brand onboarding: host kickoff calls, walkthroughs, and trainings.
• Support technical setup and integrations (in collaboration with our Shopify Expert).
• Coordinate inbounding and fulfillment readiness with brands and internal teams.
• Share best practices, product tours, and tailored resources for success.
• Troubleshoot challenges and help brands overcome onboarding roadblocks.
• Collaborate across Tech, Operations, and Brand Success teams for a seamless customer journey.
• Ensure a smooth handoff to Customer Success once onboarding is complete.

Qualifications

• 2+ years of experience in onboarding, customer success, account management, logistics, or SaaS implementation (e-commerce/3PL background a plus).
• Strong communicator who can simplify complex processes.
• Customer-first mindset: empathetic, patient, and relationship-driven.
• Organized and detail-oriented — able to manage multiple onboarding projects.
• Solution-oriented and adaptable in a fast-paced startup environment.

How to Apply:

To be considered, please complete the required task:

Video Task: "Introduce Yourself"

Record a
2–3 minute video
(Loom, Bubble, or phone recording is fine). In your video, tell us:

• Why you're excited about applying for the
  Onboarding Specialist
  role at Ecomflow.
• What unique value you would bring to the team.

Upload your video link in our Tally application form here:

Only applicants who complete this step will be considered.

Position:
Customer Onboarding Specialist

Location:
Remote

Type:
Full-Time

About the Role

We're looking for a detail-oriented, customer-obsessed
Customer Onboarding Specialist
to lead new users through a seamless and engaging onboarding journey. You'll be the first real person many of our customers interact with after subscribing—so your mission is to make it feel like a win from the start.

This role blends product training, project coordination, and client communication. You'll guide customers through setup, teach them how to use key features, and be their go-to during the critical first few weeks.

What You'll Do

• Lead live training sessions (1:1 or group) to educate new customers on platform features
• Follow a standardized onboarding playbook, including agendas, checklists, and follow-ups
• Coordinate with internal teams (Support, Sales, Dev, and Leadership) to manage data migration timelines and QA
• Customize onboarding steps based on customer needs, business type, and goals
• Proactively identify blockers to adoption and resolve or escalate as needed
• Track onboarding progress and ensure a smooth handoff to support or customer success
• Contribute to help center content, training videos, and internal SOPs

What You'll Bring

• 2+ years experience in SaaS onboarding, implementation, or customer-facing roles
• Excellent communication skills—confident on Zoom, clear in email
• Highly organized with experience managing multiple customer timelines
• Comfortable learning technical tools and guiding non-technical users
• Friendly, professional, and customer-first mindset
• Experience with CRM platforms

Why This Role Rocks

• You'll help passionate small-medium business owners succeed
• You'll have a real impact on the customer experience from Day One
• You'll join a mission-driven, early-stage team with momentum
• You'll work closely with leadership to shape onboarding strategy