81 Onboarding jobs in the Philippines
Onboarding Facilitator
Las Piñas, National Capital Region
Ace Truckers Corp.
Posted 13 days ago
Job Viewed
Job Description
About the role
br>As the Onboarding Facilitator (Subcontractors) at ACE TRUCKERS CORP', you will play a key role in onboarding and integrating new subcontract drivers into our dynamic team. This full-time position is based in Las Pinas City Metro Manila and will involve guiding new subcontractors through the onboarding process to ensure they are set up for success in our fast-paced logistics environment.
What you'll be doing
1. Conducting thorough onboarding sessions to familiarize new subcontract drivers with ACE TRUCKERS CORP' policies, procedures, and systems
2. Facilitating the completion of all necessary paperwork and documentation for new subcontractors
3. Organizing training and support to help subcontractors understand their responsibilities and safety protocols
4. Serving as the primary point of contact for new subcontractors, addressing any questions or concerns they may have
5. Maintaining detailed records of the onboarding process and tracking subcontractor progress
6. Identifying opportunities to streamline and improve the onboarding experience
What we're looking for
1. 1-2 years of experience in training and facilitating orientations.
2. Strong communication and interpersonal skills, with the ability to build positive relationships with subcontractors
3. Excellent organisational and problem-solving abilities to efficiently manage the onboarding process
4. Familiarity with relevant industry regulations and safety protocols
5. Proficient in creating training materials (e.g., Powerpoint) and managing schedules.
br>As the Onboarding Facilitator (Subcontractors) at ACE TRUCKERS CORP', you will play a key role in onboarding and integrating new subcontract drivers into our dynamic team. This full-time position is based in Las Pinas City Metro Manila and will involve guiding new subcontractors through the onboarding process to ensure they are set up for success in our fast-paced logistics environment.
What you'll be doing
1. Conducting thorough onboarding sessions to familiarize new subcontract drivers with ACE TRUCKERS CORP' policies, procedures, and systems
2. Facilitating the completion of all necessary paperwork and documentation for new subcontractors
3. Organizing training and support to help subcontractors understand their responsibilities and safety protocols
4. Serving as the primary point of contact for new subcontractors, addressing any questions or concerns they may have
5. Maintaining detailed records of the onboarding process and tracking subcontractor progress
6. Identifying opportunities to streamline and improve the onboarding experience
What we're looking for
1. 1-2 years of experience in training and facilitating orientations.
2. Strong communication and interpersonal skills, with the ability to build positive relationships with subcontractors
3. Excellent organisational and problem-solving abilities to efficiently manage the onboarding process
4. Familiarity with relevant industry regulations and safety protocols
5. Proficient in creating training materials (e.g., Powerpoint) and managing schedules.
This advertiser has chosen not to accept applicants from your region.
0
Onboarding Specialist
Manila, Metropolitan Manila
Truphone
Posted today
Job Viewed
Job Description
As an Onboarding Specialist you will be taking part in one of the most crucial parts of a Customer Journey with Truphone. You will be enabling the customer on the Truphone Network, arrange necessary number portability as well as help Truphone leave a last good impression when they are leaving.
Key Responsibilities
- Requesting port-ins for all Truphone countries
- Answer all port-out request from all Truphone countries and request the teams for approvals.
- Checking all ports daily from scheduling until completion.
- Report on port-ins and port-outs with country teams.
- Investigating problems with technical teams.
- Escalate unanswered/failed ports to the applicable network providers.
- Raising and tracking bug reports.
- Tracking, collating, and responding to Customer Feedback.
- Provide welcome calls to corporate customers over the phone to create an exceptional On-boarding experience and to understand and resolve their issues.
- Looking after the Truphone Mobile Recording queue in all aspects of Operation queries*.
- Provisioning of new sales, incremental sims and renewals by customer request and inform customers / Sales or Service Delivery about their sim details.
**Requirements**:
- Experience in working with Salesforce will be an advantage.
- Previous experience with provisioning or number portability will be an advantage.
- Ability to work independently or with low supervision
- Excellent time management.
- Attention to detail.
- Ability to work under pressure, handling escalated requests.
Key Responsibilities
- Requesting port-ins for all Truphone countries
- Answer all port-out request from all Truphone countries and request the teams for approvals.
- Checking all ports daily from scheduling until completion.
- Report on port-ins and port-outs with country teams.
- Investigating problems with technical teams.
- Escalate unanswered/failed ports to the applicable network providers.
- Raising and tracking bug reports.
- Tracking, collating, and responding to Customer Feedback.
- Provide welcome calls to corporate customers over the phone to create an exceptional On-boarding experience and to understand and resolve their issues.
- Looking after the Truphone Mobile Recording queue in all aspects of Operation queries*.
- Provisioning of new sales, incremental sims and renewals by customer request and inform customers / Sales or Service Delivery about their sim details.
**Requirements**:
- Experience in working with Salesforce will be an advantage.
- Previous experience with provisioning or number portability will be an advantage.
- Ability to work independently or with low supervision
- Excellent time management.
- Attention to detail.
- Ability to work under pressure, handling escalated requests.
This advertiser has chosen not to accept applicants from your region.
1
Onboarding Associate
Cebu, Cebu
SVCPH Inc.
Posted 9 days ago
Job Viewed
Job Description
Position Summary:
The Onboarding Associate helps to acclimate the new hires to the company's culture and practices. This involves getting the new hires to sign the job offers and training agreements, comply with background checks, submit pre-employment requirements, and complete other necessary paperwork for labor law compliance.
Duties and Responsibilities:
- Work in close liaison with HR and Operations Departments.
- Organize and streamline the onboarding process for new hires.
- Make constant follow-ups with new hires to complete the onboarding process.
- Collect pre-employment requirements.
- Maintain trackers and keep records updated.
- Attend audit meetings and training.
- Ensure compliance with audit requirements.
- Send out a list of newly hired employees for PEME to the clinic monthly.
- Endorse a list of employees for DAF issuance to HR monthly.
- Help verify the new hires TIN and MID.
- Assist in conducting the New Hire Orientation.
- Assist in accepting walk-in applications.
- Help prepare job offers and training agreements.
- Help initiate background checks.
- Help screen resumes of applicants when needed, especially when the volume is high.
- Perform other duties of a similar nature/level or as may be assigned by superiors from time to time.
Qualifications:
- Bachelors degree in Psychology or Business Administration, or equivalent experience
- Strong attention to detail
- Strong analytical and problem-solving skills
- Good English communication skills, both written and verbal
- Can work under pressure and can maintain a positive and professional attitude towards handling employee feedback and concerns
- Proficient in MS Office applications
- Willing to work full-time on-site
- Willing to work on holidays
- Able to work occasional overtime
- Eager to start ASAP
About SVC:
Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom , and think it's a great place to work! " The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.
If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You won't regret it!
Check out our Facebook page:
Enjoy the following benefits:
- Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
- Life insurance program
- Free weekly in-house massage
- Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
- Career development
- Service incentive leave program
- Annual salary increase based on performance
- Fun and family-like working environment
- Quarterly team outing
- Free flowing coffee and hot chocolate
- Cozy sleeping lounge and canteen plus entertainment area
- Excellent office location in Cebu IT Park
*Terms and conditions apply.
How to apply:
Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.
What to prepare:
Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
Pen
ID
or
Quick apply online ! If shortlisted, our recruitment team will reach out to you within 1-7 working days . Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday) .
This advertiser has chosen not to accept applicants from your region.
2
Fund Onboarding Analyst
Pasay, National Capital Region
ACCPRO INTERNATIONAL
Posted 7 days ago
Job Viewed
Job Description
DUTIES and RESPONSIBILITIES:
• Curate collaborative relationships with custodians, fund administrators, and other br>counterparties
• Communicate directly with fund managers and third-party administrators, explaining < r>requirements of the platform and guiding them through the setup process
• Ensure that internal stakeholders (Product & Research, Sales, Client Service, Operations, < r>Legal & Compliance, Marketing) are well informed about onboarding status updates and
that expectations are aligned
• Assist in the development and maintenance of efficient processes and procedures; work < r>with the technology team to automate workflows
• Create and maintain KPIs related to fund onboarding < r>• Contribute to the success of Fund Onboarding and broader Operations team’s goals
• Ensure timely deliverables of all reports < r>• Additional responsibilities to be determined based on capacity, skill, and interest < r>QUALIFICATIONS:
• Bachelor’s degree in finance, accounting, economics or a related discipline preferred
industry
• Knowledge of alternative investments a plus < r>• Advanced skills in Microsoft Suite, specifically Excel VLOOKUP, Pivot Tables, VBA, and < r>Macros a plus
• Strong organizational, multitasking, problem solving, communication, and time < r>management skills
• Highly organized self-starter with experience coordinating multiple competing priorities in < r>a fast-paced environment
• Curate collaborative relationships with custodians, fund administrators, and other br>counterparties
• Communicate directly with fund managers and third-party administrators, explaining < r>requirements of the platform and guiding them through the setup process
• Ensure that internal stakeholders (Product & Research, Sales, Client Service, Operations, < r>Legal & Compliance, Marketing) are well informed about onboarding status updates and
that expectations are aligned
• Assist in the development and maintenance of efficient processes and procedures; work < r>with the technology team to automate workflows
• Create and maintain KPIs related to fund onboarding < r>• Contribute to the success of Fund Onboarding and broader Operations team’s goals
• Ensure timely deliverables of all reports < r>• Additional responsibilities to be determined based on capacity, skill, and interest < r>QUALIFICATIONS:
• Bachelor’s degree in finance, accounting, economics or a related discipline preferred
industry
• Knowledge of alternative investments a plus < r>• Advanced skills in Microsoft Suite, specifically Excel VLOOKUP, Pivot Tables, VBA, and < r>Macros a plus
• Strong organizational, multitasking, problem solving, communication, and time < r>management skills
• Highly organized self-starter with experience coordinating multiple competing priorities in < r>a fast-paced environment
This advertiser has chosen not to accept applicants from your region.
3
Provisioning Specialist (Onboarding)
Taguig, National Capital Region
Bolton International
Posted today
Job Viewed
Job Description
Looking to advance your career with a fast-growing global tech company? Let's talk!
Bolton International is looking for **Onboarding Specialists/Customer Success** with excellent customer service and organizational skills.
**Job Highlights**
- Temporary Work From Home/Hybrid Setup
- Quarterly incentives
- HMO on Day 1 plus 2 Free Dependents
- Company provided equipment
- Career growth
- Available to start **ASAP**
**What you will do**:
- Manage case queueing and ensure that internal/external Service Level Agreements are met
- Product demo, reverse demo, solution recommendation and onboarding calls
- Auxiliary support to CSR of Doc Gen product line
- Provide basic and specialized resources to customers looking to expand their product knowledge related to Doc Gen product line
- Collaborate with Technical Customer Support, Customer Service Representatives, SE/CSE— provisioning the team with additional support
- Assist renewal managers when needed at customer renewal
- May perform additional responsibilities analogous to this role, skill, and capability to provide further support to CS OnDemand team
**Who you are**
- Completed a BA/BS degree or equivalent experience
- Has **2-3 years experience **in a customer or technical support role
- Has background in cloud-based/SaaS solution offerings, preferably with contract lifecycle management, Salesforce, or Conga
- Able to build strong rapport, establish trust and credibility through a consultative approach with diverse stakeholders from the executive level down
- Able to drive cross-functional business and technical teams to achieve customer’s desired outcomes
- Has excellent communication, presentation, time management, and project management skills
- Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Salesforce
- Able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
- Must be a highly motivated self-starter, who performs well working independently, but is also a team player
- Proven record of meeting customer retention goals
**APPLY NOW!**
**Salary**: Php30,000.00 - Php35,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Bolton International is looking for **Onboarding Specialists/Customer Success** with excellent customer service and organizational skills.
**Job Highlights**
- Temporary Work From Home/Hybrid Setup
- Quarterly incentives
- HMO on Day 1 plus 2 Free Dependents
- Company provided equipment
- Career growth
- Available to start **ASAP**
**What you will do**:
- Manage case queueing and ensure that internal/external Service Level Agreements are met
- Product demo, reverse demo, solution recommendation and onboarding calls
- Auxiliary support to CSR of Doc Gen product line
- Provide basic and specialized resources to customers looking to expand their product knowledge related to Doc Gen product line
- Collaborate with Technical Customer Support, Customer Service Representatives, SE/CSE— provisioning the team with additional support
- Assist renewal managers when needed at customer renewal
- May perform additional responsibilities analogous to this role, skill, and capability to provide further support to CS OnDemand team
**Who you are**
- Completed a BA/BS degree or equivalent experience
- Has **2-3 years experience **in a customer or technical support role
- Has background in cloud-based/SaaS solution offerings, preferably with contract lifecycle management, Salesforce, or Conga
- Able to build strong rapport, establish trust and credibility through a consultative approach with diverse stakeholders from the executive level down
- Able to drive cross-functional business and technical teams to achieve customer’s desired outcomes
- Has excellent communication, presentation, time management, and project management skills
- Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Salesforce
- Able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
- Must be a highly motivated self-starter, who performs well working independently, but is also a team player
- Proven record of meeting customer retention goals
**APPLY NOW!**
**Salary**: Php30,000.00 - Php35,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
This advertiser has chosen not to accept applicants from your region.
4
Onboarding Support Specialist
Taguig, National Capital Region
Bolton International
Posted today
Job Viewed
Job Description
Looking to advance your career with a fast-growing global tech company? Let's talk!
Bolton International is looking for **Onboarding Specialists/Customer Success** with excellent customer service and organizational skills.
**Job Highlights**
- Temporary Work From Home/Hybrid Setup
- Quarterly incentives
- HMO on Day 1 plus 2 Free Dependents
- Company provided equipment
- Career growth
- Available to start **ASAP**
**What you will do**:
- Manage case queueing and ensure that internal/external Service Level Agreements are met
- Product demo, reverse demo, solution recommendation and onboarding calls
- Auxiliary support to CSR of Doc Gen product line
- Provide basic and specialized resources to customers looking to expand their product knowledge related to Doc Gen product line
- Collaborate with Technical Customer Support, Customer Service Representatives, SE/CSE— provisioning the team with additional support
- Assist renewal managers when needed at customer renewal
- May perform additional responsibilities analogous to this role, skill, and capability to provide further support to CS OnDemand team
**Who you are**
- Completed a BA/BS degree or equivalent experience
- Has **2-3 years experience **in a customer or technical support role
- Has background in cloud-based/SaaS solution offerings, preferably with contract lifecycle management, Salesforce, or Conga
- Able to build strong rapport, establish trust and credibility through a consultative approach with diverse stakeholders from the executive level down
- Able to drive cross-functional business and technical teams to achieve customer’s desired outcomes
- Has excellent communication, presentation, time management, and project management skills
- Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Salesforce
- Able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
- Must be a highly motivated self-starter, who performs well working independently, but is also a team player
- Proven record of meeting customer retention goals
**APPLY NOW!**
**Salary**: Php30,000.00 - Php35,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Bolton International is looking for **Onboarding Specialists/Customer Success** with excellent customer service and organizational skills.
**Job Highlights**
- Temporary Work From Home/Hybrid Setup
- Quarterly incentives
- HMO on Day 1 plus 2 Free Dependents
- Company provided equipment
- Career growth
- Available to start **ASAP**
**What you will do**:
- Manage case queueing and ensure that internal/external Service Level Agreements are met
- Product demo, reverse demo, solution recommendation and onboarding calls
- Auxiliary support to CSR of Doc Gen product line
- Provide basic and specialized resources to customers looking to expand their product knowledge related to Doc Gen product line
- Collaborate with Technical Customer Support, Customer Service Representatives, SE/CSE— provisioning the team with additional support
- Assist renewal managers when needed at customer renewal
- May perform additional responsibilities analogous to this role, skill, and capability to provide further support to CS OnDemand team
**Who you are**
- Completed a BA/BS degree or equivalent experience
- Has **2-3 years experience **in a customer or technical support role
- Has background in cloud-based/SaaS solution offerings, preferably with contract lifecycle management, Salesforce, or Conga
- Able to build strong rapport, establish trust and credibility through a consultative approach with diverse stakeholders from the executive level down
- Able to drive cross-functional business and technical teams to achieve customer’s desired outcomes
- Has excellent communication, presentation, time management, and project management skills
- Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Salesforce
- Able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
- Must be a highly motivated self-starter, who performs well working independently, but is also a team player
- Proven record of meeting customer retention goals
**APPLY NOW!**
**Salary**: Php30,000.00 - Php35,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
This advertiser has chosen not to accept applicants from your region.
5
Onboarding Staff Accountant
Taguig, National Capital Region
Doxa7 Solutions, Inc.
Posted today
Job Viewed
Job Description
SCHEDULE: 8 AM - 5 PM Pacific Standard Time, follows Philippine Holidays
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
ESSENTIAL FUNCTIONS
- Deliver high-quality client service to a portfolio of clients in multiple industries
- Develop an understanding of client teams and clients’ business models
- Lead the communication process with clients from the point of sales finalization to routine maintenance hand-off
- Outline the client journey to client audience, set expectations for needs and deliverables, and ensure timely completion of the onboarding process
- Support clients through the technical aspects of setting up bank feeds, accounting software connections, and applicable logins
- Coach clients on reporting dimensions providing opportunities to establish business insights from day 1
- Determine the technical aspects of the client’s product offering and effectively communicate the value proposition; respond to objections, questions, concerns, and other FAQ’s
- Set-up of accounting software including bank feeds and import automation, initial transaction classification, payroll import, and vendor creation.
- Prepare reconciliations schedules for initial balances including bank reconciliations and fixed assets
- Maintain consistent accounting onboarding policies and procedures across clients
- Create and maintain policies and support-material that detail best practices for accounting and tax operational activities.
- Identify problem areas, devise, and deliver solutions to enhance the quality of service, and prevent future problems
- Perform other duties as required
QUALIFICATIONS
- A Bachelor’s degree in Business, Accounting or Finance is highly desired
- 5-7 years of operational accounting experience
- Must have an in-depth understanding of accounting principles and processes and accounting systems
- Certified Public Accountant (CPA) designation is a plus
- Strong working knowledge of Microsoft suite including Excel, Outlook, and Teams, and experience in data entry and reporting
- Experience updating historical financials a plus
- Experience in a multi-client environment, public accounting and/or Big-4 experience a plus
- Excellent written and verbal communication skills
- Able to work independently and manage multiple projects and deadlines
- Analytical skills with particular attention to detail
- Skilled communicator who knows how to read their audience
- Should be self-motivated, highly organized, and able to work independently
- Team player and ability to roll up your sleeves and take initiative without being asked
- Ability to work in an autonomous environment where you can be a self-directed worker
- Ability to create an inclusive workplace where everyone feels a sense of belonging by empowering all our employees to speak up, ask questions, and be seen
**Benefits**:
- Work from home
Supplemental Pay:
- 13th month salary
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
ESSENTIAL FUNCTIONS
- Deliver high-quality client service to a portfolio of clients in multiple industries
- Develop an understanding of client teams and clients’ business models
- Lead the communication process with clients from the point of sales finalization to routine maintenance hand-off
- Outline the client journey to client audience, set expectations for needs and deliverables, and ensure timely completion of the onboarding process
- Support clients through the technical aspects of setting up bank feeds, accounting software connections, and applicable logins
- Coach clients on reporting dimensions providing opportunities to establish business insights from day 1
- Determine the technical aspects of the client’s product offering and effectively communicate the value proposition; respond to objections, questions, concerns, and other FAQ’s
- Set-up of accounting software including bank feeds and import automation, initial transaction classification, payroll import, and vendor creation.
- Prepare reconciliations schedules for initial balances including bank reconciliations and fixed assets
- Maintain consistent accounting onboarding policies and procedures across clients
- Create and maintain policies and support-material that detail best practices for accounting and tax operational activities.
- Identify problem areas, devise, and deliver solutions to enhance the quality of service, and prevent future problems
- Perform other duties as required
QUALIFICATIONS
- A Bachelor’s degree in Business, Accounting or Finance is highly desired
- 5-7 years of operational accounting experience
- Must have an in-depth understanding of accounting principles and processes and accounting systems
- Certified Public Accountant (CPA) designation is a plus
- Strong working knowledge of Microsoft suite including Excel, Outlook, and Teams, and experience in data entry and reporting
- Experience updating historical financials a plus
- Experience in a multi-client environment, public accounting and/or Big-4 experience a plus
- Excellent written and verbal communication skills
- Able to work independently and manage multiple projects and deadlines
- Analytical skills with particular attention to detail
- Skilled communicator who knows how to read their audience
- Should be self-motivated, highly organized, and able to work independently
- Team player and ability to roll up your sleeves and take initiative without being asked
- Ability to work in an autonomous environment where you can be a self-directed worker
- Ability to create an inclusive workplace where everyone feels a sense of belonging by empowering all our employees to speak up, ask questions, and be seen
**Benefits**:
- Work from home
Supplemental Pay:
- 13th month salary
This advertiser has chosen not to accept applicants from your region.
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6
Client Onboarding Specialist
Cyzerg
Posted today
Job Viewed
Job Description
**About the Company**
Cyzerg is a technology company specialized in the research, development, implementation, and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness across its customer base.
With headquarter in Miami, FL and branches in the Philippines and India, the company credits its success to a relentless focus on its employees, customers and delivering excellence at all times. Anchor on a culture of meritocracy and on the pillars of opportunity, integrity, innovation, humanity, passion, teamwork & opportunity, Cyzerg’s culture & core values guide every aspect of the organization.
**About the Job**
**Responsibilities**:
- Take on calls from clients on a daily basis and conduct a complete intake and onboarding procedure using a systematized software.
- Monitor and track clients in the onboarding pipeline and assure that all statuses are up to date.
- Help the client define their needs and manage their timeline toward starting services.
- Create client intake reports, summary, and KPIs.
- Organize client files and make sure that everything is complete and up to date.
- Providing detailed direction to the client on how to get started with the service implementation.
- Develop measurements to help understand the impact of successful implementation.
- Quickly pick up and disseminate any updates of the service authorization request to clients and internal teams as needed.
- Other tasks related to client onboarding as may be assigned.
**Requirements**:
- Able to work from 8am to 5pm US time (Eastern Time).
- Excellent written and verbal communication skills (English) - a must!
- Preferably minimum 3 years of experience in dealing with customers or clients.
- A bachelor’s degree in a business-related field is required.
- Self-motivated and proactive with demonstrated creative and critical thinking capabilities.
- A dependable, organized, and reliable professional with a huge sense of responsibility.
- An honest, adaptable, and innovative professional with a high sense of integrity.
- Must be able to work from our office in Clark, Freeport, Pampanga.
**Benefits**:
- Competitive salary (between Php 25,000 to 35,000) depending on education & experience.
- Paid medical insurance/HMO (Philcare) right from the first day!
- Get up to 15 days of paid time off, monthly short leaves, marriage leaves, and unlimited unpaid vacation leaves. Yes, you read right, unlimited vacation, as long as there are no abuses and proper coordination.
- Earn as much as PHP 13,500 from the employee referral program.
- Annual salary increases with a predictable percentage increase based on performance review.
- Annual year-end bonus and monthly bonuses based on performance.
- Happy Hour every Friday - Free meal every Friday with an extra hour of break time to bond with the team and participate in games and activities.
- Annual team-building - Shift gears and explore adventures with the team out of the office!
- Career development plans - We want you to grow and become the best at what you love.
- Casual wear in the office - Express your fashion or stay comfy!
- Flat organization with an open-door policy.
- Company paid certifications and trainings.
3aM7Kd7G8M
Cyzerg is a technology company specialized in the research, development, implementation, and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness across its customer base.
With headquarter in Miami, FL and branches in the Philippines and India, the company credits its success to a relentless focus on its employees, customers and delivering excellence at all times. Anchor on a culture of meritocracy and on the pillars of opportunity, integrity, innovation, humanity, passion, teamwork & opportunity, Cyzerg’s culture & core values guide every aspect of the organization.
**About the Job**
**Responsibilities**:
- Take on calls from clients on a daily basis and conduct a complete intake and onboarding procedure using a systematized software.
- Monitor and track clients in the onboarding pipeline and assure that all statuses are up to date.
- Help the client define their needs and manage their timeline toward starting services.
- Create client intake reports, summary, and KPIs.
- Organize client files and make sure that everything is complete and up to date.
- Providing detailed direction to the client on how to get started with the service implementation.
- Develop measurements to help understand the impact of successful implementation.
- Quickly pick up and disseminate any updates of the service authorization request to clients and internal teams as needed.
- Other tasks related to client onboarding as may be assigned.
**Requirements**:
- Able to work from 8am to 5pm US time (Eastern Time).
- Excellent written and verbal communication skills (English) - a must!
- Preferably minimum 3 years of experience in dealing with customers or clients.
- A bachelor’s degree in a business-related field is required.
- Self-motivated and proactive with demonstrated creative and critical thinking capabilities.
- A dependable, organized, and reliable professional with a huge sense of responsibility.
- An honest, adaptable, and innovative professional with a high sense of integrity.
- Must be able to work from our office in Clark, Freeport, Pampanga.
**Benefits**:
- Competitive salary (between Php 25,000 to 35,000) depending on education & experience.
- Paid medical insurance/HMO (Philcare) right from the first day!
- Get up to 15 days of paid time off, monthly short leaves, marriage leaves, and unlimited unpaid vacation leaves. Yes, you read right, unlimited vacation, as long as there are no abuses and proper coordination.
- Earn as much as PHP 13,500 from the employee referral program.
- Annual salary increases with a predictable percentage increase based on performance review.
- Annual year-end bonus and monthly bonuses based on performance.
- Happy Hour every Friday - Free meal every Friday with an extra hour of break time to bond with the team and participate in games and activities.
- Annual team-building - Shift gears and explore adventures with the team out of the office!
- Career development plans - We want you to grow and become the best at what you love.
- Casual wear in the office - Express your fashion or stay comfy!
- Flat organization with an open-door policy.
- Company paid certifications and trainings.
3aM7Kd7G8M
This advertiser has chosen not to accept applicants from your region.
7
Accounts Manager - Onboarding
Curran Daly & Associates
Posted today
Job Viewed
Job Description
Job Description
Be Part of the Expansion of a NZ Accounting & Bookkeeping Firm in their PH Site as ACCOUNTS MANAGER - ONBOARDING!
**Work Location**: Pasig - Podium West Tower
**Work Schedule**:
Monday to Friday
Early Shift 5AM to 2PM
**Work Setup**: Hybrid (2x Reporting Onsite & 3x WFH)
WFH - 5AM to 2PM
Onsite - 6AM to 3PM
**Duties & Responsibilities**:
To undertake onboarding processes for all new clients to the client with the assistance of Team Leader.
To ensure new clients are thoroughly transitioned and established for future services with the assistance of Team Leader
To ensure a high quality of client service is always provided by performing work that requires a senior level of technical skill or knowledge, supporting the team to complete tasks effectively, and reviewing all returns and reports to ensure quality control with the assistance of Team Leader
To manage quality assurance by assisting with development and maintenance of the Firm's policies and procedures, clarifying and communicating associated expectations to the team, and monitoring delivery against standards and goals set using key performance indicators
To manage the onboarding team in conjunction with the Client Onboarding Manager through communicating clear expectations, providing the necessary support for team members to deliver their best performance, cultivate strong teamwork and a workplace culture that is consistent with the firm's values and direction
**General Duties**: Conducting quality review on systems and processes, Performing other onboarding and bookkeeping function tasks as required
**Qualifications**:
BS Accountancy and other related courses (BS Financial, Management Acc, etc.)
Minimum of 5 years' accounting experience, preferable with Small Medium Enterprises of various industries
**People Management**: 4 years experience handling min of 10 members of a team
Exposed in different Accounting System - new clients to be onboarded.
**Preferred Systems Experience**: Xero (must have), Oracle, Netsuite, other Cloud Based System
Process improvement to client, project management
**Must Have**: BPO Experience or from Accounting Firms
Advantage Exposure in AU, NZ, US, UK market
Xero Certified is an Advantage
**Job Description**:
Be Part of the Expansion of a NZ Accounting & Bookkeeping Firm in their PH Site as ACCOUNTS MANAGER - ONBOARDING!
**Work Location**: Pasig - Podium West Tower
**Work Schedule**:
- Monday to Friday
- Early Shift 5AM to 2PM
**Work Setup**:
Be Part of the Expansion of a NZ Accounting & Bookkeeping Firm in their PH Site as ACCOUNTS MANAGER - ONBOARDING!
**Work Location**: Pasig - Podium West Tower
**Work Schedule**:
Monday to Friday
Early Shift 5AM to 2PM
**Work Setup**: Hybrid (2x Reporting Onsite & 3x WFH)
WFH - 5AM to 2PM
Onsite - 6AM to 3PM
**Duties & Responsibilities**:
To undertake onboarding processes for all new clients to the client with the assistance of Team Leader.
To ensure new clients are thoroughly transitioned and established for future services with the assistance of Team Leader
To ensure a high quality of client service is always provided by performing work that requires a senior level of technical skill or knowledge, supporting the team to complete tasks effectively, and reviewing all returns and reports to ensure quality control with the assistance of Team Leader
To manage quality assurance by assisting with development and maintenance of the Firm's policies and procedures, clarifying and communicating associated expectations to the team, and monitoring delivery against standards and goals set using key performance indicators
To manage the onboarding team in conjunction with the Client Onboarding Manager through communicating clear expectations, providing the necessary support for team members to deliver their best performance, cultivate strong teamwork and a workplace culture that is consistent with the firm's values and direction
**General Duties**: Conducting quality review on systems and processes, Performing other onboarding and bookkeeping function tasks as required
**Qualifications**:
BS Accountancy and other related courses (BS Financial, Management Acc, etc.)
Minimum of 5 years' accounting experience, preferable with Small Medium Enterprises of various industries
**People Management**: 4 years experience handling min of 10 members of a team
Exposed in different Accounting System - new clients to be onboarded.
**Preferred Systems Experience**: Xero (must have), Oracle, Netsuite, other Cloud Based System
Process improvement to client, project management
**Must Have**: BPO Experience or from Accounting Firms
Advantage Exposure in AU, NZ, US, UK market
Xero Certified is an Advantage
**Job Description**:
Be Part of the Expansion of a NZ Accounting & Bookkeeping Firm in their PH Site as ACCOUNTS MANAGER - ONBOARDING!
**Work Location**: Pasig - Podium West Tower
**Work Schedule**:
- Monday to Friday
- Early Shift 5AM to 2PM
**Work Setup**:
This advertiser has chosen not to accept applicants from your region.
8
Human Resources Officer
Makati City, National Capital Region
MODAIR MANILA CO. LTD., INC.
Posted 3 days ago
Job Viewed
Job Description
Qualifications:
• Bachelor’s degree in Management, Human Resource Management, Psychology or Behavioral Science br>• t least 5 years solid and supervisory experience as an HR Generalist < r>• L censed psychometrician an advantage, but not required < r>• w th MBA or post-graduate studies in related field < r>• G od written and spoken Communication Skills in English (Corporate Communication and Correspondences) < r>*Job Description:
1. Policy Review and Development
2. Recruitment & Hiring
3. Psychometrician works
4. Training
5. Contracts and Forms Administration
6. Salary and Benefits
7. Recognition and Rewards
8. Performance Evaluation
9. Events Coordination and Administration
10. Guidance and Counseling
11. Compliance to Gov’t and Clients < r>12. Files Management
13. Legal Procedures
• Per orm other related duties incidental to the work described herein. < r>Job Type: Full-time
Pay: Php25,000.00 - Php30,000.00 per month
Benefits:
• C mpany events < r>• H alth insurance < r>• O portunities for promotion < r>• P id training < r>• P omotion to permanent employee < r>Schedule:
• 8 hour shift < r>• M nday to Friday
• Bachelor’s degree in Management, Human Resource Management, Psychology or Behavioral Science br>• t least 5 years solid and supervisory experience as an HR Generalist < r>• L censed psychometrician an advantage, but not required < r>• w th MBA or post-graduate studies in related field < r>• G od written and spoken Communication Skills in English (Corporate Communication and Correspondences) < r>*Job Description:
1. Policy Review and Development
2. Recruitment & Hiring
3. Psychometrician works
4. Training
5. Contracts and Forms Administration
6. Salary and Benefits
7. Recognition and Rewards
8. Performance Evaluation
9. Events Coordination and Administration
10. Guidance and Counseling
11. Compliance to Gov’t and Clients < r>12. Files Management
13. Legal Procedures
• Per orm other related duties incidental to the work described herein. < r>Job Type: Full-time
Pay: Php25,000.00 - Php30,000.00 per month
Benefits:
• C mpany events < r>• H alth insurance < r>• O portunities for promotion < r>• P id training < r>• P omotion to permanent employee < r>Schedule:
• 8 hour shift < r>• M nday to Friday
This advertiser has chosen not to accept applicants from your region.
9