5,652 Office Specialist jobs in the Philippines
Back-Office Specialist
Posted 4 days ago
Job Viewed
Job Description
This role is critical in supporting backend operations related to merchant accounts, payments,
and data integrity. The ideal candidate will be detail-oriented, technically capable, and able to
handle sensitive financial information with a high level of accuracy and discretion.
Key Responsibilities:
● Update and maintain merchant and business profiles in internal systems
● Process bank account updates and pricing adjustments
● Handle account closures and reinstatements
● Investigate and research issues related to fees, deposits, and transactions
● Manage chargeback and retrieval cases end-to-end
● Conduct data cleanup and ensure information accuracy across platforms
● Work cross-functionally with support, finance, and tech teams as needed
Qualifications:
● Minimum of 3 years experience in back office, payment operations, or BPO/fintech
support roles
● Highly detail-oriented and accurate when working with data
● Demonstrated ability to handle confidential information such as bank details and
financial transactions
● Strong Excel skills and familiarity with tools like CRM systems, ticketing platforms,
and merchant portals
● Solid understanding of ACH processing timelines, chargeback lifecycle, and
merchant account structures and logic
● Excellent analytical, communication, and problem-solving skills
Work Conditions:
● Onsite in Davao City office
● Must be open to shifting schedules, including weekends or holidays
● Maximum monthly salary: PHP 35,000
Senior Back Office Specialist
Posted today
Job Viewed
Job Description
Qualifications:
- At least 2–3 years of experience in financial services, back-office operations, or fund administration, with knowledge of mutual fund operations, investment products, and financial industry processes (e.g., plan types, tax rules, and trade types) considered an asset.
Bachelor's Degree (finance-related course preferred).
Good communication skills.
Willingness to work on a night-shift schedule.
Full commitment to 100% onsite work.
Flexibility to be assigned in McKinley, Taguig.
Job Types: Full-time, Permanent
Pay: Php35, Php45,000.00 per month
Benefits:
- Health insurance
- Life insurance
Work Location: In person
Senior Back Office Specialist
Posted today
Job Viewed
Job Description
Senior Back Office Specialist (Financial)
Work Location: McKinley, Taguig (100% Onsite)
Work Schedule: Night Shift
Compensation: PHP 35,000 – PHP 45,000 (plus one-month basic salary joining bonus)
Role Overview
We are looking for an experienced Senior Back Office Specialist with strong knowledge of financial operations. This role will focus on mutual fund operations, investment products, and financial industry processes while ensuring accuracy and compliance.
Qualifications 2–3 years of experience in financial services, back-office operations, or fund administration. Knowledge of mutual fund operations, investment products, and financial processes (plan types, tax rules, trade types) is an asset. Bachelor's Degree (Finance-related course preferred). Strong communication skills. Willingness to work onsite in McKinley, Taguig during night shifts.
Job Type: Full-time
Pay: Php45,000.00 per month
Application Question(s):
- Do you hold a bachelor's degree (finance-related preferred)?
- What was your last drawn salary
- What is your expected salary
- Are you willing to work onsite in McKinley, Taguig during night shifts?
- years of experience in financial services, back-office operations, or fund administration?
- Are you knowledgeable in mutual funds, investment products, or financial processes?
- Do you have any BPO experience
- Willing to procced with 45k salary
Work Location: In person
Senior Back Office Specialist
Posted today
Job Viewed
Job Description
Position Description
We are seeking a Financial Processing Administrator to join our Back Office Operations team. This role will support our client's high-net-worth product lines by reviewing and processing mutual fund transactions with precision and efficiency. The ideal candidate is detail-oriented, proactive, and thrives in a structured environment.
Your future duties and responsibilities
- Review, process, and verify mutual fund transactions for high-net-worth clients.
- Ensure compliance with internal controls, regulatory requirements, and operational procedures.
- Collaborate with internal teams to resolve transaction discrepancies and provide clear documentation.
- Contribute to process improvement initiatives to enhance operational efficiency.
- Provide backup support to team members as required, ensuring continuity of service.
Required Qualifications To Be Successful In This Role
Education & Certifications:
- Bachelor's degree in business, finance, accounting, or a related field (required).
- Completion of IFIC or Canadian Securities Course (preferred/asset).
Experience & Knowledge:
- Minimum of 2 years' experience in financial services, back-office operations, or fund administration.
- Knowledge of mutual fund operations, investment products, and financial industry processes (plan types, tax rules, trade types) is an asset.
Skills & Competencies:
- High degree of accuracy and attention to detail, able to process large volumes of transactions with minimal errors.
- Strong problem-solving and critical thinking skills.
- Excellent interpersonal and communication skills (written and verbal).
- Ability to work within a structured environment while identifying opportunities for process improvement.
- Adaptable, willing to assist and back up other team members as needed.
Personal Attributes:
- Team-oriented with a focus on service excellence.
- Proactive learner with a desire to expand knowledge of financial products and processes.
- Professional, reliable, and motivated to contribute to both individual and team success.
Why Join Us:
- Opportunity to work with a leading global asset management client.
- Exposure to high-net-worth client transactions and complex financial products.
- Supportive and collaborative team environment with opportunities for growth.
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Bilingual Back Office Specialist
Posted today
Job Viewed
Job Description
Bilingual Back Office Specialist (Mandarin)
Transcom is looking for talented individuals like you to join our awesome team Be a Bilingual Back Office Specialist (Mandarin) for our Transcom Pasig- Tiendesitas site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
What's in it for YOU
Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team
- Day 1 HMO
- Meal & Transportation Allowance
- Rice Subsidy
- Clothing Allowance
- 24/7 Teleconsult
- Free Psychologist Consultation
- In-house & Online Pharmacy
- Scholarship Program
- Retirement Fund
- Free Meal & Medicine (through Transcom's Tap Card Rewards)
- Loyalty Incentives
- Accidental & Life Insurance
- Free Shuttle Service
Join our Transcom Family as a Bilingual Back Office Specialist (Mandarin)
The ideal candidate would be a specialist with a strong background in e-commerce logistics, particularly with Cross-Border E-commerce (CBEC) experience. Proficiency with OMS/ERP systems, as well as strong data and administrative skills, are essential.
People
- Be open and receptive to constructive feedback from Team Leaders, TQM, and other Back Office Specialists. Listen, ask questions, and enthusiastically implement the tools given to improve the quality of work.
- Help to keep motivation high by being supportive to colleagues
- Take full responsibility and the required action for assigned tasks.
Performance
- Understand, meet, and exceed targets set by your TL for different clients/projects.
- Propose motivational activities.
- Propose ideas for continuous improvement.
- Meet or exceed all attendance minimums.
- Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)
- Zero justified complaints
- To complete self-training through the use of the Intranet
Quality
- Have a clear understanding of quality expectations for the different clients and projects.
- Improve the quality of your work on a daily basis by learning and implementing new skills with help from Team Leaders, TQM and other Back Office Specialists.
Process integrity
- Implement and respect TranscomWW standard practices.
What we are looking for:
To be successful in this role you must…
- Chinese Mandarin Language Advance Level- written and oral communications skills
- English Language Proficiency- written and oral communications skills
- Back-office work (data reconciliation, reporting during their systems migration)
- Possess a positive attitude.
- Have very good interpersonal skills (both written and oral)
- Take ownership for quality, competence, and commitment.
- Enjoy/thrive on autonomy within the franchise framework and be results focused.
- Be highly motivated and prepared to work hard.
- Have high personal energy and enjoy a lively environment.
- Be highly flexible and welcome change/improvements.
What Life at Transcom is like
At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.
We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.
Senior Back Office Specialist
Posted today
Job Viewed
Job Description
Job Title: Senior Back Office Specialist
Account: Financial
Work set up: 100% onsite in Taguig
Work shift: Night shift
Salary budget: PHP 35,000 – PHP 45,000 (plus 1 month basic salary joining bonus)
Experience: 2 years
No. of headcount/s: 1
Qualifications:
• At least 2–3 years of experience is required in financial services, back-office operations, or fund administration, with knowledge of mutual fund operations, investment products, and financial industry processes (e.g., plan types, tax rules, and trade types) considered an asset.
• Bachelor's Degree (finance-related course preferred).
• Good communication skills.
• Willingness to work on a night-shift schedule.
• Full commitment to 100% onsite work.
• Flexibility to be assigned in McKinley, Taguig.
• Must also not a job hopper who only works for less than a year per company
Collections Back Office Specialist
Posted today
Job Viewed
Job Description
The role of a Back Office Specialist involves supporting the collections processes by generating data that exceeds system limitations, updating collection tools, and assisting with various tasks that require the processing of documents and addressing client or employee needs.
What you will do:
- '
• Engage directly with the collections team, including Collections Analysts, EC, LC, and TQAC members.
• Work collaboratively with each specialized group to ensure efficient and effective collections processes.
• Offer support for the maintenance and updating of collections data and tools, including Excel Macros, Python scripts, and OBIEE systems. Ensure these tools are functioning optimally and meet the evolving needs of the collections process.
• Guaranteeing the accuracy and reliability of non-verbal communication channels to clients, including SMS and email, is achieved through the coordinated use of Excel macro tools alongside Pentaho. This integration ensures seamless data processing and transmission, enhancing the effectiveness of client communication strategies.
• Utilize a Python tool to assign contracts for visitation by the Late Collections team, optimizing the allocation process. Subsequently, validate the outcomes of their calls or visits through the MUCH app, ensuring accurate tracking and efficient management of late collections efforts.
• Manually process client requests or address system limitations, such as exclusions from collections activities, penalty waivers, and settlement checks. This hands-on approach ensures precise handling of client needs and system constraints to maintain accuracy and compliance in collections operations.
• Support collections employees with various concerns including managing resignation processes, attendance records, employee details, and resolving bonus disputes. This assistance ensures smooth handling of employee-related matters and promotes efficient operations within the collections department.
• Provide assistance to the collection team, IT department, and procurement by facilitating Supplier Technical Request (STR) processes via SAP. This involves coordinating communication, documentation, and necessary approvals to ensure efficient handling of STR requests and seamless integration with SAP systems across departments.
What you should have:
- Working Knowledge in MS Office (Excel, PPT, Word)
- At least 1 year of work experience related
- Ability to collect, organize and analyze data
- Good communication skills (both spoken and written)
Nice to Have Areas
- Knowledgeable in SQL, OBIEE and POWERBI or related business tool
- Previous work experience in a financial company
- Technical expertise regarding data mining and reporting tool (SQL, Powe BI, Tableau etc)
Job Perks You'll Enjoy:
- Hybrid work set-up
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1 / HMO with dependents
- Access to mental health coverage and wellness partners
- Wellness Leave and Birthday Leave benefits
- Internal Career Mobility
- Opportunity to work and train in our international offices
Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant
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Bilingual Back Office Specialist
Posted today
Job Viewed
Job Description
Bilingual Back Office Specialist (Mandarin) for Awesome CX by Transcom - Davao
Awesome CX by Transcom is looking for talented individuals like you to join our awesome team Be a Bilingual Back Office Specialist (Mandarin) for our Awesome CX by Transcom Davao site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
Join our Awesome CX by Transcom Family as a Bilingual Back Office Specialist (Mandarin)
- A strong background in e-commerce logistics, particularly with Cross-Border E-commerce (CBEC) experience
- Proficient with OMS/ERP systems, as well as strong data and administrative skills, are essential
- Open and receptive to constructive feedback from Team Leaders, TQM, and other Back Office Specialists
- Understand, meet, and exceed targets set by your TL for different clients/projects
- Adhere to all scheduled breaks and lunches (i.e. meet established schedule adherence/compliance minimums)
- Propose ideas for continuous improvement
What we are looking for:
To be successful in this role you must.
● Have a Chinese Mandarin Language Advance Level- written and oral communications skills
● Have an English Language Proficiency- written and oral communications skills
● Have a Back-office work (data reconciliation, reporting during their systems migration)
● Possess a positive attitude.
● Have very good interpersonal skills (both written and oral)
● Take ownership for quality, competence, and commitment.
● Enjoy/thrive on autonomy within the franchise framework and be results focused.
● Be highly motivated and prepared to work hard.
● Have high personal energy and enjoy a lively environment.
● Be highly flexible and welcome change/improvements.
What Life at Awesome CX by Transcom is like
Awesome CX by Transcom inclusive culture is rooted in wellness & fun. Culture doesn't equal perks We've got great amenities, suited to every need. You'll be hard pressed to find a company that doesn't say they have great culture, so what makes us different?
Wellness:
At Awesome CX by Transcom, we want to take care of our greatest assets, our people We are sure to prioritize the whole person, not just their professional life, but their personal one as well. Knowing that happy and healthy employees make top performers.
The health and well-being for all Awesome CX by Transcom team members is, and will remain, our greatest priority. Accessibility to health care means an onsite care center, STD testing, as well as insurance equality for everyone to ensure that every person has peace of mind.
One of our core values is "good vibes". We like to think that we provide an awesome environment to support as many good days as possible. However, on the inevitable, yet occasional bad days, we offer resources such as an in-house psychologist, mental health courses, as well as a dance and yoga studio to help give our team a boost.
Free daycare facilities give our teams one less thing to worry about while at work. By providing a safe place for kids to learn, play, and grow, Awesome CX by Transcom helps the parents on our teams focus on their work knowing their kids are well taken care of.
True to our value of "Keeping It Real" we encourage our team members to come as they are and be their authentic selves at work. We celebrate each other's differences, whether that is by honoring a cultural holiday or celebrating Pride month
Career Development - At Awesome CX by Transcom, we look to support our customer experience specialists just as much as they are committed to supporting your customers. A vast variety of training and education give our agents the tools they need to thrive and succeed.
Awesome Cares - community involvement and charitable contributions The importance of giving back to our community is embedded in our DNA, which is why one of our values is "Do the right thing". We take responsibility for the impact we can make on our brands, our people, and our planet.
Fun:
At Awesome CX by Transcom we work hard, we play harder After all, what's life without a little fun? We believe that a culture that creates long lasting happiness is a culture that delivers client results. Our in-office amenities and team building excursions contribute to Awesome CX by Transcom's cool-ture.
Work doesn't have to be boring… We bring the fun to the workplace…
- Life size chess board
- Putting green
- Waterfalls
- Dance and yoga studio
- Pingpong tables
- Cafes
- Collaborative Workspaces
- Dog friendly
Our teams are more like family. That's in large part due to our team building events and off site excursions. From fun happy hours after work, to amazing sightseeing trips, there's so much we have to offer to bond our team together.
Year end party - honestly, we can't even explain it. You'd have to see it to believe it. This is an unforgettable time of year for our teams to get together and celebrate their accomplishments.
Dog friendly office spaces. Our workspaces are so fun your furry friends will even want to join, and they're welcome. Just think about it - bring your dog to work every day, everyday
Our dedication to ensuring employee happiness goes above and beyond. And by that, we mean that we have a whole happiness team whose job is to bring joy into the office. From celebrating team members' birthdays, to recognizing amazing accomplishments, the happiness team is there to put a smile on everyone's face
Collections Back Office Specialist
Posted today
Job Viewed
Job Description
The role of a Back Office Specialist involves supporting the collections processes by generating data that exceeds system limitations, updating collection tools, and assisting with various tasks that require the processing of documents and addressing client or employee needs.
What you will do:
'
• Engage directly with the collections team, including Collections Analysts, EC, LC, and TQAC members.Work collaboratively with each specialized group to ensure efficient and effective collections processes.
- Offer support for the maintenance and updating of collections data and tools, including Excel Macros, Python scripts, and OBIEE systems. Ensure these tools are functioning optimally and meet the evolving needs of the collections process.
- Guaranteeing the accuracy and reliability of non-verbal communication channels to clients, including SMS and email, is achieved through the coordinated use of Excel macro tools alongside Pentaho. This integration ensures seamless data processing and transmission, enhancing the effectiveness of client communication strategies.
- Utilize a Python tool to assign contracts for visitation by the Late Collections team, optimizing the allocation process. Subsequently, validate the outcomes of their calls or visits through the MUCH app, ensuring accurate tracking and efficient management of late collections efforts.
- Manually process client requests or address system limitations, such as exclusions from collections activities, penalty waivers, and settlement checks. This hands-on approach ensures precise handling of client needs and system constraints to maintain accuracy and compliance in collections operations.
- Support collections employees with various concerns including managing resignation processes, attendance records, employee details, and resolving bonus disputes. This assistance ensures smooth handling of employee-related matters and promotes efficient operations within the collections department.
- Provide assistance to the collection team, IT department, and procurement by facilitating Supplier Technical Request (STR) processes via SAP. This involves coordinating communication, documentation, and necessary approvals to ensure efficient handling of STR requests and seamless integration with SAP systems across departments.
What you should have:
- Working Knowledge in MS Office (Excel, PPT, Word)
- At least 1 year of work experience related
- Ability to collect, organize and analyze data
- Good communication skills (both spoken and written)
Nice to Have Areas
- Knowledgeable in SQL, OBIEE and POWERBI or related business tool
- Previous work experience in a financial company
- Technical expertise regarding data mining and reporting tool (SQL, Powe BI, Tableau etc)
Job Perks You'll Enjoy:
- Hybrid work set-up
- Permanent dayshift schedule
- Up to 20% variable performance-based bonus
- HMO on Day 1 / HMO with dependents
- Access to mental health coverage and wellness partners
- Wellness Leave and Birthday Leave benefits
- Internal Career Mobility
- Opportunity to work and train in our international offices
Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.
At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.
We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.
When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.
Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant
LI-KL1Full-time
Corporate
Quezon City
Collections
Senior Back Office Specialist
Posted today
Job Viewed
Job Description
• Review, process, and verify mutual fund transactions for high-net-worth clients.
• Ensure compliance with internal controls, regulatory requirements, and operational procedures.
• Collaborate with internal teams to resolve transaction discrepancies and provide clear documentation.
• Contribute to process improvement initiatives to enhance operational efficiency.
• Provide backup support to team members as required, ensuring continuity of service.
Education & Certifications:
• Bachelor's degree in business, finance, accounting, or a related field (required).
• Completion of IFIC or Canadian Securities Course (preferred/asset).
Experience & Knowledge:
• Minimum of 2 years' experience in financial services, back-office operations, or fund administration.
• Knowledge of mutual fund operations, investment products, and financial industry processes (plan types, tax rules, trade types) is an asset.
Skills & Competencies:
• High degree of accuracy and attention to detail, able to process large volumes of transactions with minimal errors.
• Strong problem-solving and critical thinking skills.
• Excellent interpersonal and communication skills (written and verbal).
• Ability to work within a structured environment while identifying opportunities for process improvement.
• Adaptable, willing to assist and back up other team members as needed.
Personal Attributes:
• Team-oriented with a focus on service excellence.
• Proactive learner with a desire to expand knowledge of financial products and processes.
• Professional, reliable, and motivated to contribute to both individual and team success.
Why Join Us:
• Opportunity to work with a leading global asset management client.
• Exposure to high-net-worth client transactions and complex financial products.
• Supportive and collaborative team environment with opportunities for growth.