135 Office Operations jobs in the Philippines

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The Office Operations Associate plays a key role in ensuring the smooth day-to-day functioning of the office environment while managing procurement activities to support business operations. This role combines administrative excellence with strategic sourcing, vendor management, and cost optimization to create a productive and efficient workplace.

Main duties include:

Office Operations & Administration

• Support and facilitate daily on-site office operations
• Prepare regular reports on office expenses and budgets
• Manage inventory of office supplies and equipment
• Organize and maintain office filing systems
• Monitor and administer security, repairs, and maintenance of company facilities
• Assist in organizing company activities and events
• Support OSH activities and compliance

Procurement & Vendor Management

• Identify and evaluate suppliers based on quality, reliability, and cost-effectiveness
• Negotiate contracts and terms to secure favorable pricing and delivery schedules
• Prepare and manage purchase orders and procurement documentation
• Monitor supplier performance and maintain strong vendor relationships
• Ensure timely delivery of goods and services
• Maintain accurate records of purchases, pricing, and supplier information
• Collaborate with internal departments to understand and fulfill procurement needs
• Ensure compliance with procurement policies, procedures, and legal requirements
• Assess and mitigate risks associated with procurement activities
• Support compliance with PEZA, BOI, and other government regulatory requirements

Successful applicants should:

• Bachelor's degree in Business Administration, Supply Chain, Engineering, or related field (or equivalent experience)
• 1+ years of experience in office management, procurement, or operations
• Strong negotiation and vendor management skills
• Excellent organizational and multitasking abilities
• Proficiency in procurement software/tools
• Knowledge of contractual and PEZA/BOI processing is an advantage
• OSH/ first aid certification is nice to have
• Strong interpersonal and communication skills

Non-negotiable requirements

• Residence within Cagayan de Oro and/or neighboring cities preferred

Benefits you and your family can enjoy:

• 500K per incident HMO coverage + Dental & Optical benefits
• 2-week paid Christmas vacation
• 25K Educational Assistance
• Training and equipment will be provided
• Fixed Schedule of Mon-Fri from 7 AM to 4 PM

Get hired & build your career with VBP, a certified Great Place to Work company in the Philippines

The Office Operations Associate plays a key role in ensuring the smooth day-to-day functioning of the office environment while managing procurement activities to support business operations. This role combines administrative excellence with strategic sourcing, vendor management, and cost optimization to create a productive and efficient workplace.

Main duties include:

Office Operations & Administration

• Support and facilitate daily on-site office operations

• Prepare regular reports on office expenses and budgets

• Manage inventory of office supplies and equipment

• Organize and maintain office filing systems

• Monitor and administer security, repairs, and maintenance of company facilities

• Assist in organizing company activities and events

• Support OSH activities and compliance

Procurement & Vendor Management

• Identify and evaluate suppliers based on quality, reliability, and cost-effectiveness

• Negotiate contracts and terms to secure favorable pricing and delivery schedules

• Prepare and manage purchase orders and procurement documentation

• Monitor supplier performance and maintain strong vendor relationships

• Ensure timely delivery of goods and services

• Maintain accurate records of purchases, pricing, and supplier information

• Collaborate with internal departments to understand and fulfill procurement needs

• Ensure compliance with procurement policies, procedures, and legal requirements

• Assess and mitigate risks associated with procurement activities

• Support compliance with  PEZA, BOI, and other government regulatory requirements

Successful applicants should:

• Bachelor's degree in Business Administration, Supply Chain,  Engineering, or related field (or equivalent experience)

• 1+ years of experience in office management, procurement, or operations

• Strong negotiation and vendor management skills

• Excellent organizational and multitasking abilities

• Proficiency in procurement software/tools

• Knowledge of contractual and PEZA/BOI processing is an advantage

• OSH/ first aid certification is nice to have

• Strong interpersonal and communication skills

• Willing to report to our Cagayan de Oro office

Non-negotiable requirements

• Residence within Cagayan de Oro and/or neighboring cities preferred

Benefits you and your family can enjoy:

• 500K per incident HMO coverage + Dental & Optical benefits
• 2-week paid Christmas vacation
• 25K Educational Assistance
• Training and equipment will be provided
• Fixed Schedule of Mon-Fri from 7 AM to 4 PM

OPERATIONS/EUM OFFICER

DUTIES AND RESPONSIBILITIES:

EUM OFFICER

1.    Always act as an advocate of the company and represent Management appropriately.

2.    Confers with department supervisors to arrange for motor vehicles and equipment to be released

from the service for inspection, service, or repair.

3.    Establishes policies for inspection, maintenance, and repair of vehicles; schedules repairs; assigns and directs activities of service and repair personnel; and follows up on repairs being made

4.    Authorizes and arranges for the purchase of supplies, tools, and machinery.

5.    Consults with officials of operating and servicing divisions on vehicle replacement needs.

6.    Contracts for repair services not performed in the shop.

7.    Directs and coordinates the daily activities of mechanics. Provides technical and administrative

assistance and guidance. Prioritize and schedule jobs.

Examines vehicles and equipment to determine the nature and extent of damage or malfunction.

9.   Plans work procedures using knowledge obtained from technical manuals and experience.

Oversees purchase of vehicles, equipment, tools, and supplies. Determines specifications

("spec out") of new vehicles and equipment.

12.  Conducts road testing of truck drivers.

OPERATIONS OFFICER

Manages, plans, organizes, directs, and oversees the whole warehousing and logistics operations/services

of the company with an objective of customer satisfaction.

Develops and introduces yearly strategies and plans for the logistics and warehouse operations-related systems, procedures, and policies for the continual improvement and competitiveness of the branch/company services.

Ensures that all quality management plans and objectives are discussed amongst all team members and attained.

Ensures that all operational-related systems, procedures, and policies are effectively and timely implemented.

Ensures accurate and timely submission of all required reports of the section.

Manages and controls persons under his supervision.

Develops and imparts to the organization an up-to-date knowledge of the characteristics, strengths, and weaknesses of logistics operations.

Increase branch's productivity thru an efficient, smart, and beneficial utilization of company resources and adaptation of new techniques and strategies relative to logistics and warehouse operations.

Ensures all customer complaints are properly and timely attended, from reporting of incident, investigation, and prevention from recurrence.

10.    Ensures that all supervisors under his department are properly and timely evaluated.

11.    Responsible for overseeing the regular upkeep, maintenance, and condition of all equipment (truck, trailer, and forklift) in coordination with the Equipment Repair & Maintenance (ERM) Section and Branch Manager.

12.    Reports to the Branch Manager on matters relating to the profitability strategies, throughput concerns, and other related issues in both logistics and warehouse operations.

13.    Attends client meetings/calls pertaining to operations planning and execution, and concerns/complaints.

14.    Checks and corrects the completeness and accuracy of the status of all deliveries through Daily Booking, Delivery and Billing Status Report, and the Daily Delivery Receipt Monitoring Record not later than 5 pm every day.

15.    Acts as any of the supervisors under the operation section, in case of absence and leave.

16.    Motivates, trains, and coaches all of his subordinates to perform well.

Performs other tasks that may be assigned from time to time

Position Description

The ideal candidate for the Manager, Back-Office Operations role will bring a blend of leadership, operational expertise, and financial industry knowledge. Candidates must demonstrate the following:

Education & Professional Background

• Post-secondary degree in Business, Finance, Economics, or a related field.
• 5 years of progressive experience in back-office operations, financial services, or asset management.
• At least 2 years of proven people-management experience, ideally leading Supervisors, Administrators, or Analysts.

Technical & Industry Knowledge

• Strong understanding of the financial services industry, including mutual funds, investment products, account administration, and compliance requirements.
• Solid grasp of operational risk management and quality control practices.
• Familiarity with financial systems, transaction processing, and policy administration.

Leadership & Interpersonal Skills

• Demonstrated ability to lead, motivate, and develop diverse teams.
• Strong track record in workforce planning, training, and performance management.
• Excellent interpersonal, communication, and stakeholder management skills, with the ability to build trust at all levels.
• Effective collaborator, with experience acting as a liaison between clients and internal teams.

Problem-Solving & Strategic Skills

• Proven critical thinking and problem-solving skills, with a focus on root-cause analysis and sustainable solutions.
• Ability to manage escalations, high-value transactions, and complex operational challenges.
• Experience driving process improvements, automation, and system enhancements.
• Strong analytical skills, with the ability to monitor performance metrics and translate insights into action.

Assets (Nice-to-Have)

• IFIC or Canadian Securities Course certification.
• CFA designation (or progress toward completion).
• Experience with CI GAM processes and systems.

Prior leadership in a high-volume, client-facing back-office environment.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role
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You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

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We are looking for a BPO SUPERVISOR - Engineering Back Office

Qualifications:

• Bachelor's degree in Civil Engineering or related field.
• At least 5 years of experience in a BPO supervisory or similar role.
• Advantageous to have exposure to engineering, construction, or infrastructure project workflows, including drawings/document tools and KPI dashboarding platforms (e.g., Trello, Power BI).
• Skilled in managing workflows, task allocation, KPIs, and quality checks.
• Strong leadership in supervising multi-disciplinary teams and driving service excellence.
• Effective communicator with experience liaising with international stakeholders.
• Ability to streamline processes, resolve bottlenecks, and ensure timely, high-quality outputs.

Duties & Responsibilities:

• Oversee day-to-day back-office operations, managing engineering support tasks such as drawings, reports, etc.
• Define and monitor KPIs, track workflows using dashboards, and lead performance reviews to ensure timely, high-quality output.
• Supervise a team, manage schedules and priorities, and foster a culture of accountability and service excellence.
• Ensure deliverables meet company standards through quality checks and continuous process improvements.
• Act as liaison with international engineering managers and internal teams to align outputs with business needs.

Work Setup: Monday to Friday onsite, Saturday WFH, day shift.

Location: Makati City

Benefits: Competitive package to be discussed during the client interview.

Job Type: Full-time

Pay: Php60, Php80,000.00 per month

Application Question(s):

• How much is your expected salary?

Experience:

• BPO Supervisor or related: 5 years (Preferred)
• engineering exposure: 1 year (Preferred)

Work Location: In person

We are seeking a reliable and detail-oriented Office Staff to support day-to-day business operations. The role includes clerical tasks such as filing, data entry, and document preparation, as well as assisting with communications and maintaining accurate records. This position is vital in ensuring the office runs smoothly and efficiently.

The ideal candidate is organized, professional, and able to multitask in a fast-paced environment. You will work closely with different departments to provide administrative support, maintain office supplies, and contribute to an efficient and productive workplace. Fresh graduates are encouraged to apply

Role Purpose:

To provide service to business by processing requests sent to appropriate queues/avenues while delivering high quality service and assistance.

Job Description

1. Process requests according to business requirements.

2. Assist with creation of records in relevant UW and workflow systems.

3. Assist with updating financial systems as per documents received.
4. Respond to business on necessary information in order to proceed with request.

5. Provide policy documents as requested.

6. Attend training requirements. Complete and pass training certification as needed

7. Assist with urgent requests as necessary where completion is within the day or earlier

8. Contribute at least 1 Continuous Improvement idea annually.

Requirement

• Must be amenable to work on site
• Willing for a project based job

Role Summary:

The Office and Operations Manager is responsible for overseeing daily operations across multiple functional teams, ensuring efficiency, compliance, and alignment with company goals. With a strong foundation in accounting, this role bridges operational oversight with financial discipline, managing teams such as call center technicians, asset protection agents, pricebook clerks, retail auditors, and accounts payable staff.

Key Responsibilities:

Operational Oversight:

· Supervise and coordinate activities of call center technicians to ensure service quality and performance metrics are met.

· Oversee asset protection agents to maintain safety, loss prevention, and compliance standards.

· Manage pricebook clerks to ensure accurate and timely updates of product pricing and inventory data.

· Lead retail auditors in conducting store audits, ensuring adherence to operational and financial policies.

Accounting & Financial Management:

· Oversee the accounts payable team, ensuring timely and accurate processing of invoices and payments.

· Support month-end and year-end financial closing activities.

· Collaborate with finance teams to ensure operational expenses are tracked and reported accurately.

· Monitor budget adherence across operational units.

Process Improvement & Compliance:

· Develop and implement operational policies and procedures to improve efficiency and reduce risk.

· Ensure compliance with internal controls, regulatory requirements, and audit standards.

· Identify areas for improvement and lead initiatives to enhance productivity and accountability.

Team Leadership & Communication:

· Provide leadership, coaching, and performance management to direct reports.

· Foster a collaborative and accountable work environment.

· Ensure timely communication and follow-through on operational and financial matters.

Qualifications:

· Bachelor's degree in Accounting, Business Administration, or related field.

· Minimum 5 years of experience in operations management with accounting responsibilities.

· Strong leadership and team management skills.

· Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks) and MS Office Suite.

· Excellent organizational, analytical, and communication skills.

Preferred Attributes:

· Experience in retail, call center, or multi-unit operations.

· Strong problem-solving and decision-making abilities.

· Ability to manage multiple priorities and meet deadlines under pressure.

Role Overview

We are seeking a detail-oriented and proactive Retail Operations Coordinator to support store-level execution and data accuracy across retail locations. This role requires strong analytical skills, the ability to interpret store layouts, and a hands-on approach to resolving operational inconsistencies.

Key Responsibilities

• Review and interpret store maps to support layout changes and merchandising plans
• Enter, update, and maintain store-related data accurately using Excel and other systems
• Monitor store feedback and assess reported issues for accuracy and resolution
• Identify data discrepancies and collaborate with cross-functional teams to correct and streamline processes
• Provide operational support to ensure compliance with merchandising standards
• Track progress and prepare reports related to store layouts and operational adjustments

Qualifications

• Minimum 3 years of experience in retail operations, store planning, or merchandising support
• Proficiency in Microsoft Excel; able to manage and analyze store-level data
• Strong attention to detail with a proactive approach to troubleshooting and corrections
• Ability to read and interpret store maps or planograms
• Excellent communication skills to coordinate with store teams and internal stakeholders

Job Type: Full-time

Pay: Php40, Php50,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training

Education:

• Bachelor's (Required)

Experience:

• Store Planning: 3 years (Required)
• Inventory Management: 3 years (Required)

Work Location: In person

Expected Start Date: 09/01/2025