500 No Experience Hotel Reservations jobs in the Philippines
Customer Service Administrator
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As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.
We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.
When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.
**About the Role**
- Identify customer's issue and provide available support options;
- Adhere to and demonstrate Quality Monitoring (QA) guidelines;
- Demonstrate a high level of professionalism and strong customer service orientation;
- Outline any charges and or guidelines to customers in accordance with client procedures.
- Regularly stay updated with the latest product knowledge and technical skills using available resources;
- When required, to escalate issues outside of service boundaries to Team Leader;
- Take responsibility to ensure customers experience with Canon exceed expectations;
- Create a positive impression on Canon whenever interacting with customers;
- Undertake any Ad Hoc project or assignments assigned by Team Leader;
- Update the record if necessary and verify if information is correct through internal/ external tools;
- Undergo cross-training and handle other LOBs (line of business) as assigned by the Team Leader.
**Qualifications**
If this sounds like you, we’d love you to apply!
We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.
Successful applicants will be notified of next steps.
Customer Service Representative
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- Knowledge of products and selling platform policies
- Can handle calls (inbound, outbound and irate customers).
- Manage customer orders and requests
- Upload, maintain and revise product listings
- Inventory Forecasting: compare past and current sales trends to determine future inventory demand
- Identify and develop new and existing marketplace opportunities and initiatives
- Product visibility: Conduct ongoing research to evaluate and improve performance, trends, and keyword optimization
- Drive traffic and improve organic ranking, ads ranking, and conversion
- Analyze and report progress against campaign goals
- Develop strategies for generating product reviews
- Cost analytics, control, and listing performance improvement
- Work collaboratively with team to define new strategies and identify growth opportunities
- Other business-related duties as necessary
QUALIFICATIONS:
- Strong attention to detail
- Strong communication skills (written and verbal)
- Proactive self-learner
- Ability to manage a variety of tasks and move seamlessly between different topics
- Ability to categorize, prioritize, and delegate responsibilities
- Accelerated keyboard operation speed
- Good attitude for problem solving & willingness to find answers when there is no clear guidance
- Comfortable in an entrepreneurial, fast-paced, and fast-changing environment
- Ability to handle failure and setbacks
**Salary**: Php17,000.00 - Php25,000.00 per month
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
COVID-19 considerations:
Remote interview process
Plastic shield at work stations
Temperature screenings
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place
Ability to commute/relocate:
- Bacolod City, Negros Occidental: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 2 years (required)
**Language**:
- English (required)
Customer Service Representative
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The Customer Service Representative is responsible for directly interacting with customers to provide and process information in response to inquiries, concerns and requests related to products and services via the telephone or in person.
Job Specification:
- Educational Attainment
- Preferably, but not necessary,a graduate of secondary education or vocational course
- Work Experience
- At least 1 year of customer service work experience
**Job Type**: Temporary
Contract length: 6 months
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ortigas Pasig: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Customer Service Representative
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**JOB DESCRIPTION**:
- Answer inquiries about products and services across a number of communication channels.
**JOB RESPONSIBILITIES**:
- Assist customers by answering questions in a timely and efficient manner.
- Escalate complex questions to the proper team member(s) and conduct and follow-ups.
- Obtain and maintain foundational knowledge of the types of background services we provide.
- Obtain and maintain foundational knowledge of common departmental processes and client expectations.
**JOB REQUIREMENTS**:
- The strong moral principle of integrity; is the ability to maintain a high level of confidentiality.
- Knowledge of administrative and clerical procedures.
- First-rate skill set including active listening, writing, reading comprehension, judgment, and decision making.
- Excellent abilities in written and oral expression and comprehension, speech clarity, problem sensitivity, and inductive and deductive reasoning.
- At least one (1) solid year of work experience in a call center or related industry.
- Excellent verbal and written English communication and presentation skills.
- Filipino citizen or hold relevant residence status.
- Willing to work at night
- Willing to work in Clark Freeport Zone, Pampanga
**Skills**:
- Customer Service
- Detail Oriented
- Product Knowledge
- Excellent verbal and written communication skills
- Communication Skills
- Ability to multi-task and manage daily assignments
- Works well independently
**Hiring Process & Privacy Notice**
Owens collects information from job applicants during the recruitment process.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
Customer Service Associate
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**What's in for you**:
- Those who join us will get to work in a fast-paced environment
- Chance to work with and learn from different people from all levels and departments of the company (we are a flat organization)
- Lots of growth, learning, and fun!
**Duties and Responsibilities**:
- Ability to effectively call leads/business owners and sell them on company services
- Build customer interest in the services and products offered by the company
- Effectively capture lead info, close deals, and collect payments
- Explain services offered in a clear, concise, and ethical manner to global business owners
- Build and manage own pipelines (leads provided by company)
- MUST be self-motivated and HIGHLY organized
**Qualifications**:
- 1-2 years+ sales closing experience
- MUST - Possess Excellent Communication skills in both written and verbal (English)
- Ability to comprehend, capture as well as interpret basic customer information
- Should be self-driven and can work with mínimal supervision
- Intermediate computer skills are REQUIRED
- The ability to multi-task is REQUIRED
**Job Type**:
- Full-time, on-site
- Eventually we are looking at implementing a shifting schedule (and night differential will take effect if and when we do). But for now work hours are from 12pm-9pm, office is in Greenhills
**Salary Details**:
- Php 20,000-28,000
- With commissions and bonuses
**Salary**: Php20,000.00 - Php25,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- San Juan: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Customer Service Representative
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**Essential Job Functions**
- Answer calls from customer service phone queue
- Enter orders for timely processing and delivery
- Process employee purchases
- Respond to consumer inquiries including but not limited to order status and product information, claims resolution order update
- Process miscellaneous/webstore returns and refunds
- Process consumer warranty and replacement requests
- Assess consumer-related problems or issues to develop and provide appropriate resolution; responds to consumer and customer inquiries with due diligence
- Maintain knowledge of current new products and product changes/improvements
- Maintain consumer account information, process and procedure documentation
- Perform other duties as may be assigned at management's discretion.
**Proficiencies Required**
- Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone
- Solid word processing and computer database skills with knowledge of Microsoft Outlook, Word and Excel
- Attention to detail
- Good personal skills with the ability to effectively work with individuals and groups at all organization levels; ability to work independently and as part of a team
- Ability to respond effectively to sensitive inquiries or complaints
- Ability to take initiative and prioritize tasks; good time-management, organizational, problem-prevention and problem-solving skills
- Strong analytical ability with active listening skills
- Ability to work accurately with close attention to detail
- Ability to maintain confidentiality of sensitive information
- Willingness to adapt to changing business needs and deadlines
**Job Types**: Full-time, Fixed term
Contract length: 5 months
**Salary**: Php24,000.00 - Php26,000.00 per month
**Benefits**:
- Company events
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- 13th month salary
- Overtime pay
**Experience**:
- Customer Service Representative: 2 years (preferred)
**Language**:
- English (preferred)
Customer Service Representative
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Fresh graduates are welcome
With 6 months to 1-year experience in customer service is an advantage
Carefully check/review all the details of Sales Order to avoid errors (e.g. customer name, quantity, item description, unit price, discount and freight, special instruction).
Generates Sales Order & Transfer Order based on agreed leadtime.
Caters concerns & inquiries of customers
Monitors transaction from booking to delivery and provide feedback and escalation to internal & external customers
Ensures that documents are accurate, timely filed and complete for reference and in accordance to the quality management systems and procedures.
Willing to work in Mandaue City
- Graduate of a bachelor's degree in Marketing or any business related courses
- Fresh graduates are welcome
- With 6 months to 1-year experience in customer service is an advantage
- Receives, processes and verifies the accuracy of orders
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Mandarin Customer Service
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- Strong verbal and written communication skills in English and Mandarin
- Completed at least 2 years in college
- With at least 6 months of BPO experience in a Voice Account
- Amenable to work in rotating shifts (morning, mid, & night shifts)
- Can work in Ortigas, Pasig or Sheridan and Mandaluyong
Salary Package: Up to 100K Salary Package
**Job Types**: Full-time, Permanent
**Salary**: Php100,000.00 per month
**Benefits**:
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
- CAN SPEAK, READ AND WRITE IN MANDARIN?
**Language**:
- Mandarin (preferred)
Customer Service Representative
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no need experience
basic english
work on site
**Salary**: Php21,000.00 - Php23,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
Customer Service Representative
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PURE VOICE ACCOUNT
NO BPO EXPERIENCE REQUIRED PERFECT FOR FRESH GRADUATES LIKE YOU!
AT LEAST HIGH SCHOOL GRADUATE
1 DAY HIRING PROCESS ONCE YOU PASS THE FINAL INTERVIEW
For more information, please contact me at
For those interested, send your CV's now
**TO PROVIDE INFORMATION TO THEIR CUSTOMER REGARDING THEIR QUERES AND RESOLVE THE END CUSTOMER ISSUES AS PER DEFINED SLA, ABLE TO WORK INDEPENDENTLY AND EFFICIENTLY TO MEET SLA, ABLE TO COMPREHEND THE REQUEST OF THE CUSTOMER AND MEET THE QUALITY STANDARD:
- Attendance or Login Hours or Unscheduled leave or SLA targets as per defined by the process
- Improving skill level through Self development or nominating training program Skill reverification Tests
- Meet the defined Quality scores, innovation and Process improvement
- The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
- To consistently meet or exceed CSAT parameters
Schedule:
- Night shift
COVID-19 considerations:
All applicants are inquired to have a complete vaccine, if you're partially vaccinated you
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)