692 No Experience Hotel Reservations jobs in the Philippines
Customer Service Representative
Posted 21 days ago
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**Req ID:**
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. At Siemens Healthineers, our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the Customer Service Representative position and play a key role in managing customer service incidents as the representative of the company and ensure high levels of customer service and satisfaction.Your Role:You will receive customers calls / information and allocate service incidents accordingly. Forward them if they are not service incidents to the respective department.You will enter service incidents into the ERP system, check SLA, contract conditions, warranty, creditability information, receive and distribute tickets / notifications as required.You will forward service incidents to respective technical support in time and without any delay. You will escalate to Customer Care Center Manager when resource is not available.You will monitor daily Customer Care Center operations (Notification Monitor Screen), escalate to respective operational group (tech-support / dispatch / logistics) if required and generate daily performance reports as defined. You will monitor customer satisfaction on every finished service on daily basis and generate daily performance reports as defined.You will support operational group (tech-support / dispatch / logistics) in administrational work.You will act as P58 (SAP model) workpool coordinator to check the specific stages of the CS business process for process errors, technical errors and to remind the CS business process owner to process them.Your Expertise:You hold a successfully completed Degree in any discipline.SAP knowledge is a mandate.You are passionate about customer service/ Customer-centric.You have excellent communication skills.You are fluent in written and spoken English.Previous experience in customer service is an added advantage.SAP knowledge is an added advantage.Manage difficult customers/ customer relationship.No sponsorship of work visa.To find out more about the specific business, have a look at we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.How we work:When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.
Customer Service Representative
Posted 1 day ago
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Job Description
- Graduate of any 4-year course is preferred. Non-graduates are also accepted, but must have previous related experience in a customer service role
- At least 6 months working experience in the related field is required for this position
- Fluent in English communication
- Good computer navigation skills
- Willing to work full-time
Advise referrals who fit the criteria to walk-in at our Recruitment Center with a resume and valid I.D.:
3F Forum Robinsons Mall
Pioneer St. corner EDSA, Mandaluyong City
Monday to Friday, 10AM to 4PM
Please bring an updated copy of your resume and valid ID.
Customer Service Facilitator
Posted 1 day ago
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Job Description
- With good oral and written communication skills
- With a pleasing personality
- Must be personable, flexible, and adaptive to changes
- Very keen on details
- Shall handle front-line functions such as facilitating customer service needs and requirements
- Fresh graduates are welcome to apply
- Willing to be assigned in Baguio City
**Our office is located at Sony Service Center #4 Road 2 Quezon Hill, Naguillan Road, Baguio City**
**Job Types**: Full-time, Permanent, Fresh graduate
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Overtime pay
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Customer Service Representative
Posted 1 day ago
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Job Description
Must be amenable to work at home and to work onsite.
**Available locations**: Taguig and Alabang.
**Requisition**:
with at least 18 months of BPO experience is an advantage.
**Qualifications**:
Open for:
- College graduate
- College Undergraduate or at least 1 year in college
- Senior High Graduate
Willing to work in shifting schedule.
Offers competitive salary and a lot of perk/benefits.
APPLY NOW!
**Salary**: Php22,000.00 - Php27,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Alabang: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
Customer Service Representative
Posted 1 day ago
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Job Description
- Answer inbound calls from customers.
- Facilitate outbound phone calls for follow up and updating customers. Document all calls and handles accurately.
- Guarantee department metrics are met by adhering to key standards in contact rates and handling procedures.
- Produce positive customer experience by effectively answering inquiries and handling problem solving scenarios.
- Redirect/Transfer calls to the correct department for better transition and service. Adhere to prescribed shift and schedule.
- Adhere to set service level targets or key performance indicators.
**Qualifications**:
- College Graduate or atleast High School Graduate with experience in CSR.
- Excellent English skills must atleast be intermediate level.
- Strong customer service skills.
- Ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information.
Schedule:
- Night shift
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Elementary/ Primary school (preferred)
**Experience**:
- Customer Service Representative: 2 years (preferred)
Customer Service Manager
Posted 1 day ago
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Job Description
Job Responsibilities:
1, according to the company's business strategy, formulate the annual work plan of the department and implement it;
2. Regularly summarize user feedback, output optimization suggestions and measures, and cooperate with business / product departments to improve the implementation of the user experience;
3, establish customer service quality inspection index system, manage and evaluate the quality of service before, during and after sales;
4. Improving the relevant rules, procedures and criterion of service for customer service management, and optimizing the quality of service in an all-round way;
5. Responsible for customer service team management, including but not limited to talent introduction, training, assessment and incentive work.
**Requirements**:
1, under the age of 35, bachelor degree or above.
2, with large enterprise customer service team management experience.
3. Be familiar with customer service standards and procedures, and understand the relevant operating rules of online e-commerce platforms;
4. Have professional knowledge of customer service and be familiar with the operation mode of the customer service system;
5, have a strong sense of service and communication and coordination ability;
6. Good logical thinking and planning ability;
7, have good team management and cross-departmental cooperation ability.
8. Good communication skills in English and Chinese.
**Salary**: Php40,000.00 - Php50,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Employee discount
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Fixed shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
face mask social distancing
staff house
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service Manager: 5 years (preferred)
Customer Service Officer
Posted 1 day ago
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Job Description
Customer Service Officer
**What You'll Be Doing**
- Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management.
- Working in close collaboration with Field Sales and Inside Sales, handle TEAM Setup / Pre-Order & Order Entries.
- Responsible for Customer Master File management as well as handling VAT refunds for customer returns.
- Ensure on time delivery and resolving discrepancies, recommending solutions and/or action plans
- Handle branch service requests (e.g., RMA, initiate Corrective Action Request and Field Quality Request analysis)
- Submit Customer Surveys and correct post-delivery issues
**What We Are Looking For**
- Bachelor's Degree
- 2-3 years of relevant experience in a customer service / order processing job function
- Experience within the electronics or high technology industry is an advantage
- Excellent customer service and interpersonal skills
- Excellent communication skills
- Demonstrated analytical and problem-solving skills
- Skill in prioritizing requests, work, and multi-tasking
**What's In It For You**
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- Medical Insurance
- Life Insurance
- Year-end bonus
- Performance Bonus
- 5-Day Work Week
- Growth Opportunities
- And more!
**About Arrow**
**Location**:
PH-Muntinlupa City, Philipines (Insular Life Corporate)
**Time Type**:
Full time
**Job Category**:
Business Support
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Customer Service Representative
Posted 1 day ago
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**Qualifications**:
*
- FRESH GRADUATES, CAREER SHIFTERS & BPO EXPERTS ARE WELCOME TO APPLY!
- Undergraduates with 1-year BPO experience are welcome to apply
- Excellent English communication skills
- No more than 2 jobs in the last 3 years
- Willing to work a fixed night shift
- Must have stable internet connection
- Should not have been unemployed for more than 6 months
- Must have an outgoing and proactive personality
- Currently residing in NCR, Cavite, Laguna, and Rizal only
*
**Perks**:
- No work during US Holidays
- 70% Admin Task 30% Outbound Calls
- No Irate Callers, No Queueing, No AHT
- Fixed Sat-Sun off
- Payday every other Friday
- Early Regularization
- HMO Provided
- Night Diff
- Rewarding Employee Referral Program
**Job Types**: Full-time, Permanent
**Salary**: Php26,000.00 - Php35,000.00 per month
**Benefits**:
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
Customer Service Manager
Posted 1 day ago
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Job Description
- at least 5 yrs experience of working experience in the related field is required
- Knowledgeable with the tools, concepts and methodologies of quality management
- Preferably assistant Manager/Manager specializing logistics/Supply chain or equivalent
- with strong management skills and ability to attract and retain talent in the organization
- Required skills; Customer Account management, Customer service and relationship management
**Job Description**:
- Ensured excellent customers satisfaction and customer relations
- Ensures 100%, Compliance to customer service process from booking to delivery handling of incident reports
- Provides support to the sales division as regards establishing excellent customer relations
- Ensures customers retention and incremental business by the regularly following up on future equipment of existing customers
- Release customers advisory as need Arises to keep customers properly and appropriately informed
- Receive and resolves IR raised by external customers
- Ensures that existing and potential customers are updated on the company's products, service, promos, events, company information, etc.
- Regularly conducts performance review of staff for positive feedback or performance improvement plan
- Ensures integrity, Security and quality of process and systems data
- Partners with other departments/units through seamless interface and by directing, guiding and leading the implementation of programs that are aligned with business directions and priorities of the company
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Customer Service Representative
Posted 1 day ago
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Job Description
With or Without experience
But with experience in CSR under Air Freight and Logistics is a plus
Computer Literate
Willing to assign in Parañaque
Willing to start ASAP
**Salary**: From Php16,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Parañaque City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)