471 Night Supervisor jobs in the Philippines

Job Title: Night Supervisor – TikTok Studio (U.S. Prime-Time Coverage)

Location: Manila – Full-Time, Onsite at our Luxury TikTok House

Schedule: Night Shift (aligning to U.S. time zones)

Department: Operations

Reporting to: Head of TikTok Commerce

Salary: Monthly salary + Night Differential (10–20%) + Performance Bonuses

About Us

We're a U.S. direct-to-consumer brand with over $300M in revenue. To power the next chapter of TikTok commerce, we've built a luxury 5-bedroom TikTok content house in Manila, complete with multiple studios and a modern kitchen set — dedicated to TikTok Shop, Live Selling, and Spark Ads.

This isn't agency churn. No rotating clients. You'll work directly for one global brand, with bigger budgets, AI-powered workflows, and a U.S. growth team backing you.

The Role

As Night Supervisor (Senior Producer), you'll lead the nightshift TikTok Live team covering U.S. prime time. You'll ensure Hosts, Moderators, and Tech Ops stay on-script, the stream never drops, and every Live is compliant and optimized.

You'll be the hands-on leader at night, reporting into the Director of Operations.

Responsibilities:

• Oversee nightshift Lives (1 AM – 1 PM PH, split across two shifts).
• Manage Hosts, Moderators, Tech Ops, and Assistants during U.S. prime time.
• Keep Lives aligned with company-provided SOPs and quality standards.
• Ensure FTC compliance (training provided) and correct use of disclosures.
• Troubleshoot issues in real time (stream health, staff handoffs, script adjustments).
• Coordinate with Editors and Media Buyer to flag Spark-ready clips.
• Provide daily shift reports to the Director of Operations.

What We're Looking For

• 3+ years in live commerce, studio production, or broadcast operations.
• Experience running TikTok Live, Shopee Live, LazLive, or Shoppertainment-style campaigns.
• Strong leadership skills — able to keep a team focused during night hours.
• Organized, KPI-driven, and able to enforce SOPs consistently.
• Solid communication skills in English.
• Comfortable working onsite in night shifts aligned to U.S. hours.

Why Join Us

• Work in a luxury TikTok studio — not a call center or cubicle.
• Direct U.S. brand role — one mission, one team, no agency churn.
• Competitive salary ₱50K–₱70K/month + night differential + bonuses.
• Full benefits: HMO, 13th month, transport allowance, meal stipend.
• Career path: Night Supervisor → Director of Operations as we scale globally.

If you've managed live commerce teams (Shopee, Lazada, Shoppertainment, Huskee, etc.) and want to take your skills global with a U.S. brand that has already done $300M+ in sales — apply now.

Job Type: Full-time

Pay: Php50, Php70,000.00 per month

Ability to commute/relocate:

• Manila: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• This role requires working the night shift onsite at our TikTok Studio in Metro Manila. Are you comfortable with this schedule and work arrangement?

• What specific platforms have you worked on (e.g., TikTok Live, Shopee Live, LazLive)?

• Have you worked with any of these companies before? Shoppertainment Live Inc.

Huskee Digital

Klaiya Digital

ByteDance – TikTok Philippines

Shopee Philippines

Lazada Philippines

Kumu

Work Location: In person

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:

•Call center-based customer support in response to a high volume of low complexity inquiries

•Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries

Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:

•Acting as liaison between customers, production and distribution departments related to specific customer orders

•Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.

Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesnt need instructions or guidelines. Might supervise work of less experienced professionals providing professional expertise and taking responsibility for the end-product. Positions at this level are expected to significantly improve the day-to-day activities/processes.

Manages and oversees the implementation of short-term activities within the team. Decisions are of an operational nature within a defined scope. Positions on this level delivers their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers.

Responsible in supporting the Branch Management Team in ensuring profitable operations of Cinema in accordance with management's directives and income expectations through monitoring, reviewing and analyzing information relative to the utilization of Cinema facilities, compliance to standards in operations, workforce and personnel planning that will impact Cinema operations performance along with excellent customer experience.

Responsibilities
:

• Monitors personnel work assignment, attendance and appearance.
• Provides reports required by management, including monitoring of hourly sales.
• Reviews screening time schedule for ratings and admission prices.
• Monitors cinema housekeeping, check facilities, including proper installation of standees, advertisements and posters.
• Handles customer complaints on refund, transfer procedure, cinema rules and regulations.

Qualifications
:

• Candidate must be a graduate of any 4-year course.
• Must have at least 2 years supervisory experience in similar or related job.
• Must be willing to work on extended working hours, holidays and shifting schedule.
• Must be customer-service oriented.

Work Location
:

SM City Tarlac

Grow with us as our Operations Supervisor, where you'll help drive operational excellence by ensuring our teams are always optimized for performance and productivity. Use your expertise to empower our Operations Department and create a smooth, efficient workplace experience at DBOS.

• Work Setup: Onsite
• Shift: Day Shift | Mon–Fri
• Employment Type: Full-time
• Salary Range: ₱30,000–₱35,000
• Location: Cubao, Quezon City

• HMO after 30 days
• Accessible office—commute-friendly location
• Access to free upskilling programs or training platforms
• Fun and exciting engagement activities (team building, monthly bash, wellness programs, and more)
• Career coaching and mentorship
• Strong, inclusive, and collaborative company culture

• Minimum of 3 years of relevant work experience in a similar role preferably within a BPO or shared services-oriented environment.
• Proficiency in MS Excel (pivot tables, formulas, charts) or Google Sheets
• Excellent verbal and written communication abilities
• Familiarity with project management tools and BI tools (e.g., Power BI, Tableau, Google Data Studio) is a plus
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• High attention to detail and accuracy
• Ability to work both independently and as part of a collaborative, fast-paced team

• Assist Operations with administrative tasks, reports and day-to-day tasks

• Collaborate with clients, Operations, and HR to monitor staff attendance and productivity

• Monitor real-time adherence and attendance, ensuring alignment with scheduled shifts

• Create weekly and monthly performance reports (productivity, attendance, adherence)

• Manage workforce monitoring tools to review and optimize productivity, including discrepancies

• Analyze trends and workforce data to identify and address areas for improvement

• Implement and enforce compliance with company policies

• Create and discuss minor NTEs on attendance or compliance

• Coordinate with Team Leaders and Managers to handle shift swaps, leaves, and absences

• Develop, maintain, and optimize staff schedules based on workload and requirements

• Build dashboards and visualizations as needed

Dynamic Business Outsourcing Solutions (DBOS) has been recognized as the 9th Best Place To Work (Small Category). We don't just offer jobs—we offer a long-term career platform where you can thrive, grow, and be part of meaningful work.

Apply now and take the next exciting step in your career #empoweredwithdbos

To assist, oversee, and control the operations of the entire Food Court group in the areas of daily operations, sales, merchandise and stock administration, tenant and customer relations, as well as various administrative functions pertaining to operations in order to enhance the contribution of Food Court to the Mall, which support overall business goals and adhering to the policies of the Company as well as the laws, rules and regulations of the country.

Job Type: Full-time

Pay: Php25, Php28,000.00 per month

Benefits:

• Employee discount
• Free parking
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

• Oversee overall operations of 2GO Forwarding General Santos
• Coordinates with origin and destination for all inbound and outbound cargoes respectively
• Plan, Dispatch and Coordinate with truckers for all cargo movements in and out of General Santos
• Oversee transhipment and cross-dock operation in the branch
• Handle customer complaints and inquiries for all inbound and outbound shipments
• Comply to Operations KPI and submission of required report

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance

Work Location: In person

JOB QUALIFICATIONS/SKILLS:

• A degree in Civil Engineering, Construction Management, or a related field
• At least 3-5 years of experience in a Ready Mixed Concrete Industry
• Have a solid understanding of concrete production processes in a Batching Plant Operations
• Willing to work in the Taguig Plant and supervise other plants of DCC, if necessary

Job Types: Permanent, Full-time

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Company sportsfest
• Life insurance

Schedule:

• 8-hour shift

Supplemental Pay:

• 13th-month salary
• Overtime pay

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Life insurance
• On-site parking

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Life insurance

Work Location: In person

The Operations Supervisor is responsible for supervising the timely completion of Reed Exhibitions campaigns. The role supervises the planning, organizing, executing and reporting of all Reed Exhibitions campaigns and will be accountable for achieving the shows goals.

Accountabilities:

Employee Performance Management

• Ensure new employees are oriented to the organization, its policies, facilities, etc
• Ensure that employees follow the organization's policies and procedures
• Facilitate Employee Training and Development
• Manage individual and team scorecard per month
• Validate individual Productivity using trackers and / or telephone system
• Complete Quality Monitoring for members of the team
• Monitor, assess and provide feedback about employee's performance
• Provide ongoing guidance to employees in the forms of ongoing coaching and mentoring
• Conduct performance appraisal on a regular basis
• Complete 100% coaching and Enabling Performance discussion with team
• Develop and implement PIP (Performance Improvement Program) if performance is not adequate
• Provide rewards program for employee accomplishment
• Lead regular teambuilding activities including strategic planning, RE Cares, Townhall, etc.
• Approve and monitor daily team attendance through Attendance Monitoring Tool
• Attrition – maintain annualized negative attrition at or below 10%
• Support and drive 80% attendance in at least 3 major employee engagement initiatives during the year
• Support and drive 80% attendance in at least 1 major corporate social responsibility program during the year

Conflict / Crisis Management:

• Regularly review the needs of employees
• Help, discuss, evaluate and resolve personal and work issues among team members
• Inform and monitor employees during times of crisis or disaster to assess situation
• Inform the manager of the current situation of team members and recommend solution

Reporting

• Submit weekly operation performance status report to Reed Exhibitions Manager
• Generate monthly performance update to Business Unit stakeholder
• Update all necessary reports needed by Stakeholders
• Ensure all reports are accurate, updated and submitted on time

Operational Improvement

• Productivity – Achieve specific and identified team targets
• Completeness and Timeliness – Achieve team deliverables within Turn Around Time
• Quality / Accuracy – Achieve specific and identified team target accuracy and quality measures
• Stakeholder Management – conduct monthly operations review and execute action items agreed with the business unit
• Receive, review and monitor and manage workload and assignments of the team
• Manage stakeholder expectations regarding deadlines, quality and efficiency
• Drive key initiatives to facilitate team process improvement and efficiency as well as partner with Leadership to implement critical actions
• Develop and implement support plans for overall department operations to meet service level objectives and metrics and manage day-to-day operations
• Manage and facilitate the corrective action process, partnering with the manager
• Conduct effective workforce planning and responsible for individual career development
• Participate in the implementation of support plans for product integrations and company acquisitions
• Process audit – support annual process audit activities
• Operations Standard – support compliance with established processes

Qualifications:

• Bachelor's degree holder
• 3 – 5 years of Leadership experience required
• At least 5 years of experience, preferably in a customer contact environment
• Responsible for team's people leadership, employee engagement, staff development and performance management
• Has a strong sense of ownership relating to tasks and responsibilities
• Decisive and results-oriented
• Strong commitment to performance and team success
• Applicant must be willing to work in flexible / rotating schedule depending on business need