356 Network Troubleshooting jobs in the Philippines
Network Field Maintenance Manager
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At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Leads resolution of Network recurring issues. Assess and declares Vulnerability of the Network. And recommends for network designs. Informed and leads resolution of network performance, alarms and problems of the territory
DUTIES AND RESPONSIBILITIES:
Budget Management
- Planning of the section's annual CAPEX and OPEX requirement.
- Managing CAPEX use in accordance to budget plan.
- Managing the day-to-day operational expenses in accordance to budget plan.
- Preparation and presentation of monthly budget performance.
- Facilitating monthly budget review and assessment.
- Planning and managing the implementation of OPEX reduction and cost-saving programs.
Internal Project Management
- Leading in the identification and planning of internal projects in accordance to department and division goals.
- Driving and monitoring of internal projects in accordance to target timelines.
- Presentation of high level progress report to Regional Head and CNO COE.
People Management
- Planning and establishing of performance evaluation metrics in accordance to department and division KRA.
- Planning and implementation of culture development programs in accordance to company mission, vision and values.
- Assessment of staff competency profile and crafting of a competency development plan in accordance to functional. responsibilities
- Development of a succession plan at section level.
Operational Management
- Participate and represent the section in strategic business and operational planning and discussions at division and department level.
- Planning the section's predictive, preventive and corrective strategies in accordance to department and division goals.
- Planning and managing the implementation of the manning and shifting schedule of the section in accordance to established operational strategies.
- Planning the program scope and monitoring the implementation of operational routines.
- Planning the program scope and monitoring the implementation of the preventive maintenance plan.
- Designing the corrective maintenance plan and monitoring its execution in accordance to the established SLA.
- Leading and facilitating vulnerability review at section level.
- Planning and managing the implementation of vulnerability-mitigating programs.
- Monitoring and reporting of operational performance.
- Review and assessment of operational performance and leading in the crafting of necessary action plans.
- Driving operational excellence.
- Leading and facilitating process-improvement review at section level.
- Planning and managing the implementation of process-improvement initiatives.
- Designing and managing the implementation of an effective communication and escalation plan.
- Facilitate coordination channels to and from other operations and business units.
- Decide on administrative and operational matters concerning the section.
- Take charge of the escalation of issues and concerns to ROH as needed and as prescribe in the division's escalation protocol.
Project Support
- Establish and monitor implementation of access and activity guidelines.
- Establish a project implementation review process in accordance to industry and company standards and monitor its compliance.
- Manage staff scheduling to ensure availability during installation, commissioning and acceptance stages of projects.
Business Continuity Management
- Represent the section in coordinating with internal and external BCMS auditors.
- Lead in the crafting of the section's business continuity plan in accordance to the Business Continuity Management System protocol.
- Prepare and manage the implementation of the BCMS readiness and accreditation plan.
- Plan and manage the implementation of BCMS exercises.
- Manage the resolution of BCMS audit call-outs in accordance to specifications and timelines.
OSP Program Management
- Planning and monitoring the implementation of OSP Preventive Maintenance Program.
- Monitoring the implementation of OSP rehabilitation and redundancy program.
- Coordinate with 3rd-party on OSP-related concerns.
Material Management
- Monitor material inventory and usage in the region.
- Oversee the material management process in the region.
KPIs:
- Service availability
- Outage reduction
- MTTR
- Management-initiated projects
- Internal initiatives & projects
- OPEX/CAPEX
- Staff competency development
- eSAT & icSAT engagement
TOP 3-5 DELIVERABLES:
Budget Management:
- Planning and management of annual CAPEX and OPEX requirements.
- Oversight of day-to-day operational expenses in alignment with budget plans.
- Preparation and presentation of monthly budget performance reports.
Internal Project Management:
- Identification and planning of internal projects aligned with department and division goals.
- Monitoring and driving internal project progress to meet target timelines.
- Presentation of high-level progress reports to Regional Head and CNO COE.
Operational Management:
- Development and execution of predictive, preventive, and corrective strategies.
- Planning and monitoring of manning and shifting schedules to align with operational strategies.
- Designing and overseeing the execution of preventive and corrective maintenance plans.
Business Continuity Management:
- Crafting and implementation of the section's business continuity plan.
- Coordination with internal and external BCMS auditors and management of BCMS exercises.
- Resolution of BCMS audit call-outs within specified timelines.
OSP Program Management:
- Planning and monitoring of OSP preventive maintenance and rehabilitation programs.
- Coordination with third parties on OSP-related concerns.
- Oversight of material inventory and usage in the region.
Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed
here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
System Administration Specialist
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The position is primarily responsible for providing support in ensuring that all endpoints (laptop, desktop, and servers) are properly configured, built, and passed the security standards of the bank prior to issuance. The position is also responsible for providing network connectivity and other peripherals to the bank's business units.
Key Responsibilities:
- Implements standards in managing issuance of endpoints.
- Participates in the creation and enhancement of processes on endpoint and servers for efficient delivery and improved user experience.
- Provides network connectivity and other peripherals to the bank's business units.
- Conducts installation and configuration of the server operating system.
- Supports the setting up of network connections and the proper communication between servers and other devices.
- Handles Server Patch Managements and upgrades to ensure that servers are protected against known vulnerabilities and reducing the risk of security breaches and downtime.
- Gives support relative to endpoint, network, servers, etc.
Job Requirements:
- Graduate of IT-related, Engineering or Math-related courses.
- At least 2-3 years of experience in systems administration of Windows Servers/Clients and Linux Servers
- Experience in implementing/understanding of IT security industry standards and policies.
- Key Skills: Systems Administration, Active Directory, Linux Bash Scripting, Powershell, ITIL, Patching
- Amenable to work in Makati City
finance system administration
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Job Description
Qualifications:
- Must be a Bachelor's degree
- Advanced level in Excel
- Financial & Operations knowledge and experience is required
- Experience in system administration is required.
- Must be knowledgeable in finance processes
- Amenable to work in Makati
Duties and Responsibilities:
- D365 Financial & Operations configuration activities
- Setting up workflows and controls
- Addressing support tickets
- Creating Training materials
- Supporting various initiatives that is required by the Business
- Analyze and troubleshoot errors related to configuration
- Identify risk and other downstream and upstream effect for all the configuration before deployment
- On Ad hoc basis – extracting data or performing mass updates
Job Type: Full-time
Pay: Php100, Php115,000.00 per month
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Microsoft Dynamics 365: 7 years (Preferred)
- Finance System Administrator: 7 years (Preferred)
Work Location: In person
Infrastructure Specialist System Administration
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About the role
Artech Technology Inc is seeking a skilled Infrastructure Specialist for a contract role to join our dynamic team in Quezon City, Metro Manila. As an Infrastructure Specialist, you will be responsible for the efficient management and maintenance of our company's critical IT infrastructure, ensuring the smooth and secure operation of our systems.
Summary:
We are seeking a Citrix Administrator (2–5 years experience) with strong expertise in XenApp and XenDesktop across multiple sites and farms. The role involves design, implementation, troubleshooting, and upgrades of Citrix environments.
Key Responsibilities:
- Administer and support Citrix XenApp & XenDesktop.
- Perform farm upgrades, migrations, and configuration.
- Manage roaming/streaming profiles, Citrix printers, and policies.
- Work with Citrix Secure Gateway, Web Interface, NetScaler.
- Troubleshoot and optimize Citrix environment performance.
Requirements:
- 2–5 years of experience in Citrix Administration.
- Hands-on experience in design, implementation, and troubleshooting.
- Knowledge of VMware-based Citrix farm management is an advantage.
About us
Artech Technology Inc is a leading provider of innovative IT solutions and services. Our mission is to empower businesses with cutting-edge technology that drives growth and transformation. With a team of passionate and skilled professionals, we are dedicated to delivering exceptional value to our clients and fostering a collaborative, inclusive, and dynamic work culture.
Apply now
AML Compliance System Administration and Maintenance Officer
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Job Description
Responsibilities:
- Assists the Compliance System Administration and Maintenance Section Head in ensuring the smooth operations and maintenance of existing AML systems in production (including data quality and completeness, timely production problem resolution, etc.)
- Coordinates with ISG and source application owners on production-related issues, implementation of new systems, revisions or patches/fixes
- Manages the data administration activities of the AML systems (e.g., table maintenance, blacklists, etc.)
- Submits the CTRs soft copies to the AMLC within the designated period required by the AML law and monitors successful electronic submission
- Monitors rejected transactions on the submitted CTR to the AMLC and acts on the resubmission
- Trains or assists the AML unit personnel and bank units in using the AML system and its respective output reports or files
- Handles the data extraction requirements and prepares periodic reports for management
- Coordinates and initiates with the bank units on the AML systems process improvements and enhanced data quality and completeness
- Performs all other related functions which may be assigned by the Division/Department/Unit Head.
Qualifications:
- Bachelor's Degree in accounting, operations/industrial engineering, information technology or computer science
- At least one (1) year experience in EDP Audit, Technology or Policy & Process Formulation / Review or Project Management
- With banking background and has an appreciation of technology and how to harness it for AML
- Above-average oral communication skills
- Proficiency in written communication
HSE System and Administration Coordinator
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Job Description
The Opportunity
Our partner is a trusted industry leader known for delivering top-tier products across hygiene and cleaning services. With a rich heritage, a strong national presence, and a forward-thinking approach to innovation and sustainability, they continue to set the standard that brings out the best in everyday life.
They're looking for a HSE System Administration Coordinator based in Manila, Phillippines to be a part of the dynamic team The role focuses on supporting the management and upkeep of HSE systems, ensuring compliance with document and data control, coordinating training and audit programs, and promoting continuous improvement across HSE practices.
This is a hybrid position based at our ASW office in BGC, Taguig — with 1 day in-office and others remote. The role follows Australian business hours (6:00 AM to 3:00 PM Manila time), offering a great balance of structure and flexibility.
Key Responsibilities
- Maintain HSE Management System documentation to ensure compliance with ISO9001 (Quality), ISO45001 (Safety), ISO14001 (Environmental), and Halal/Kosher standards.
- Keep Company Standard Operating Procedures (SOPs) updated and aligned with business activities and compliance requirements.
- Administer and maintain key databases including Training, Contractor Management, and documentation system for document control and compliance.
- Support the HSE Manager in maintaining the HSE Risk and Compliance database and ensure follow-up on outstanding actions.
- Manage SharePoint and internal platforms to ensure clear, organized, and accessible information sharing across the business.
- Coordinate the yearly training calendar by working with managers, booking training sessions, and liaising with training providers to meet schedules.
- Organize and manage the annual HSE internal audit calendar, including sending reminders and scheduling audits with responsible personnel.
- Ensure all administrative tasks related to HSE systems, training, audits, and documentation are completed accurately and on time.
Skills, Experience & Qualification
- A bachelor degree in Science is desirable, or equivalent experience.
- Experienced with similar positions in Health, Safety & Environment positions.
- Proficiency in Microsoft Excel and PowerPoint; strong documents & data management with reporting capabilities.
- Excellent verbal and written communication skills with the ability to engage and influence stakeholders at all levels.
- Strong problem-solving skills with the ability to interpret data and provide actionable insights.
- Effective time management, ability to prioritize tasks, and deliver results in a fast-paced environment.
- Demonstrated resilience, openness to change, and a proactive approach to continuous improvement and process enhancement
ASW Offers
- A diverse, inclusive, and supportive company culture.
- Competitive remuneration.
- Opportunity to collaborate and work with global clients and stakeholders.
- Medical benefits.
- Great Paid Leave entitlements.
- Team outings, travel opportunities, company parties/events, and other exciting activities.
- Exposure to an international environment, working with people across Malaysia, Vietnam, Thailand, the Philippines, and Australia.
- Industry and role-related training.
- Ongoing career opportunities.
Network Engineer
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Network Engineer – Job Description
UnifyCX's Network Engineer must be friendly and pleasant to work with, flexible, and ready to take on new challenges.
In This Role, You Will
- , implement, and maintain the company's local and wide area networks (LAN/WAN).
- Configure, support, and troubleshoot network infrastructure, including routers, switches, firewalls, and related hardware.
- Monitor network performance and ensure maximum uptime, availability, and reliability.
- Install, configure, and maintain network equipment, software, and connectivity solutions.
- Implement and maintain network security protocols to safeguard company data and systems.
- Conduct regular assessments to identify vulnerabilities and apply appropriate remediation.
- Collaborate with IT teams to ensure seamless integration of network systems with servers, applications, and cloud platforms.
- Provide technical support and problem resolution for network-related issues.
- Research and recommend network enhancements, upgrades, and emerging technologies.
- Develop and maintain accurate network documentation and diagrams.
Who You Are
To be considered, candidates are expected to have the following:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent combination of education and experience).
- At least 3–5 years of experience in network engineering or network administration.
- Strong knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.
- Proficiency in network security practices, firewalls, and intrusion detection/prevention systems.
- Experience with network monitoring and diagnostic tools.
- Strong troubleshooting and problem-solving skills, with the ability to perform under pressure in a fast-paced environment.
- Relevant certifications such as CCNA, CCNP, or equivalent are preferred.
- Strong familiarity with Cisco, Meraki, Cato Networks, and FortiGate devices.
- Knowledge of Contact Center operations and applications (CRM, ticketing systems, VoIP, Dialer, Chat Support, Social Media Support, Workforce Management, Quality Assurance, knowledgebase, LMS) is a plus.
- Experience supporting at-home/remote agents is preferred.
Who We Are
UnifyCX is a Louisville, Kentucky, US-based company that provides personalized contact center, business processing, and technology outsourcing solutions. In nearly two decades of operations, we have grown from a few employees in a single location to a global company with thousands of staff members who support an international clientele.
"Putting People First" is not just a motto; it's who we are and what we do. We value our employees, customers, and communities. We don't hire for jobs; we help employees map out careers with us and have an enviable retention rate. Many clients have been with us for decades because we go beyond doing what is expected. A lot of companies talk of having a family atmosphere; we put those words into action.
Location
:
- 19th and 20th Floor Eton Centris Cyberpod 5, EDSA corner Quezon Ave. Quezon City 1100, Philippines
- Ground and 4th Floors, UP TechnoHub Bldg. P, Barangay UP Campus, Commonwealth Ave., Diliman, Quezon City, Philippines
Education: Bachelor's degree or equivalent combination of education and experience.
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Network Engineer
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Drive the backbone of enterprise connectivity, join us as a Network Engineer and shape the future of secure, high-performance networks
We are a forward-thinking organization committed to delivering reliable and secure IT infrastructure solutions. Join a team that values innovation, collaboration, and excellence in network engineering.
Role Overview
You will design, maintain, and optimize our wide area network infrastructure, ensuring seamless and secure connectivity across multiple sites, data centers, and cloud platforms. Your work will be critical in enhancing network performance, security, and scalability.
Key Responsibilities
- Design and optimize WAN infrastructure for reliability and scalability
- Monitor network health, troubleshoot incidents, and resolve connectivity issues
- Collaborate with cybersecurity, IT, and application teams to support seamless connectivity
- Manage vendor and ISP relationships to maintain SLAs
- Maintain detailed network documentation and ensure compliance with security policies
- Recommend and implement new technologies to improve network performance and cost-efficiency
Qualifications
- Bachelor's degree in IT, Computer Engineering, or related field
- 3–5 years' experience in WAN design, administration, and support
- Hands-on experience with Palo Alto Networks technologies, including Prisma and Panorama
- Strong knowledge of routing protocols (BGP, OSPF), MPLS, SD-WAN, VPNs, and firewalls
- Experience with Cisco, Juniper, Fortinet, or similar platforms
- Familiarity with cloud networking (Azure, AWS, GCP)
- Excellent analytical and communication skills
- Relevant certifications (CCNA, CCNP) highly preferred
Ready to take your network expertise to the next level? Apply today and help build the future of enterprise connectivity
Job Types: Full-time, Permanent
Benefits:
- Company events
- Employee discount
- Flexible schedule
- Free parking
- On-site parking
- Opportunities for promotion
- Promotion to permanent employee
- Transportation service provided
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- How is your experience with Palo Alto with Prisma and Panorama? Kindly rate it from 1-10 and how many year of experience
Experience:
- Network engineering: 3 years (Preferred)
Work Location: In person
Network Engineer
Posted today
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Job description:
Position/Title:
Network Engineer
Employment Type:
Full Time
Work Set Up:
Hybrid (Onsite as required by client/project/event)
Role Level:
Mid - Senior Level
Shift:
Dayshift | Supporting APAC work calendar
Top Skills:
Cisco, F5, Palo Alto, Network Routing & Switching, Firewall Management, SDN, VPN, Load Balancing, ServiceNow, ITIL
Role Purpose
The Network Engineer is responsible for managing, optimizing, and supporting network infrastructure to ensure high service availability and customer satisfaction. This role involves hands-on work with technologies such as Cisco, F5, Palo Alto, and SD-WAN, and supports both BAU and project-based activities. The engineer collaborates with internal teams and customers to resolve network issues, implement changes, and contribute to continuous service improvement initiatives.
Key Accountabilities
Network Operations & Troubleshooting
- Monitor and manage network incidents, service requests, and changes.
- Perform root cause analysis and implement solutions to minimize recurring issues.
- Support resolution of high-priority incidents and participate in on-call support roster.
Project Coordination
- Collaborate with project managers for planning, delivery, and reporting of network-related activities.
- Support customer transitions and ensure timely delivery of network services.
Technical Expertise
- Configure and maintain network devices including routers, switches, firewalls, and load balancers.
- Apply knowledge of routing, switching, VPN, SDN, and wireless technologies.
- Automate network functions using scripting where applicable.
System Use & Compliance
- Utilize monitoring and helpdesk tools (e.g., Spectrum, OpsRamp, ServiceNow).
- Ensure compliance with internal policies, ITIL standards, and customer SLAs.
- Maintain accurate documentation including network diagrams and support manuals.
Collaboration & Communication
- Build effective relationships with internal teams and customer contacts.
- Provide guidance and training to junior engineers.
- Communicate technical issues and solutions clearly to both technical and non-technical stakeholders.
Other Duties
- Participate in interest groups and contribute to continuous service improvement plans.
- Maintain and acquire technical certifications (e.g., CCNP, CCIE).
- Complete mandatory training and submit timesheets accurately and on time.
- Complete other task as assigned by manager or by the company
Qualifications
Must-Have Skills
- Minimum 3 years of experience in enterprise-scale LAN/WAN environments.
- Hands-on experience with Cisco, F5, Palo Alto, and load balancing technologies.
- Certified in network technologies (e.g., CCNP, CCDP, CCIE).
- Proficient in using monitoring and helpdesk tools (e.g., ServiceNow, Spectrum).
- Strong documentation and communication skills.
- ITIL certification.
Nice-to-Have Skills
- Experience with Cisco IP Telephony and Wireless.
- Scripting for network automation.
- Experience in vendor/outsourcing environments.
- Ability to manage multiple customer accounts and support other engineers.
Network Engineer
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Job Title: Network Engineer
Department: Network Deployment Department
Location: One Esplanade Building / Field
Reports to: Network Deployment Manager
Job Summary
A Network Engineer plays a crucial role in the planning, implementation, and maintenance of an organization's computer networks. The primary responsibility is to ensure that network infrastructure is designed, deployed, and functioning efficiently to meet business needs.
Responsibilities
- Coordinate with different departments to ensure the efficient deployment of network components, including routers, switches, firewalls, and other networking equipment.
- Oversee the installation, configuration, and testing of network hardware and software to ensure optimal performance and reliability.
- Collaborate with network engineers and IT support staff to troubleshoot and resolve technical issues related to network deployment and configuration.
- Ensure compliance with security protocols, industry standards, and regulatory requirements during the deployment and configuration of network infrastructure.
- Stay updated on the latest advancements in network technologies and industry trends to incorporate innovative solutions and best practices into the deployment process.
- Maintenance and support of all network equipment deployed on project sites.
- Maintain documentation of deployment processes, configurations, and network topology for future reference and knowledge sharing.
Qualifications
- Bachelor's degree in computer science, Information Technology, or a related field. Proven experience in network deployment, configuration, and management within a corporate environment.
- In-depth knowledge of networking protocols, including BGP, OSPF, TCP/IP, DNS, DHCP, VPN, and VLAN.
- Proficiency in network hardware and software, such as Cisco, Juniper, and other leading networking technologies.
- Strong project management skills with the ability to prioritize tasks, manage resources, and meet project deadlines.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
- Analytical and problem-solving abilities to identify and resolve complex network deployment issues.
- Familiarity with security protocols and compliance standards, including ISO, NIST, and GDPR.
- Leadership skills with the ability to mentor and guide team members to achieve collective deployment objectives.
- Certification in network technologies such as CCNA, CCNP, or equivalent is a plus.
Job Types: Full-time, Fresh graduate
Pay: Php20, Php22,000.00 per month
Benefits:
- Free parking
- On-site parking
- Opportunities for promotion
- Paid toll fees
Work Location: On the road