427 Network Troubleshooting jobs in the Philippines

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Leads resolution of Network recurring issues. Assess and declares Vulnerability of the Network. And recommends for network designs. Informed and leads resolution of network performance, alarms and problems of the territory

DUTIES AND RESPONSIBILITIES:

Budget Management

• Planning of the section's annual CAPEX and OPEX requirement.
• Managing CAPEX use in accordance to budget plan.
• Managing the day-to-day operational expenses in accordance to budget plan.
• Preparation and presentation of monthly budget performance.
• Facilitating monthly budget review and assessment.
• Planning and managing the implementation of OPEX reduction and cost-saving programs.

Internal Project Management

• Leading in the identification and planning of internal projects in accordance to department and division goals.
• Driving and monitoring of internal projects in accordance to target timelines.
• Presentation of high level progress report to Regional Head and CNO COE.

People Management

• Planning and establishing of performance evaluation metrics in accordance to department and division KRA.
• Planning and implementation of culture development programs in accordance to company mission, vision and values.
• Assessment of staff competency profile and crafting of a competency development plan in accordance to functional. responsibilities
• Development of a succession plan at section level.

Operational Management

• Participate and represent the section in strategic business and operational planning and discussions at division and department level.
• Planning the section's predictive, preventive and corrective strategies in accordance to department and division goals.
• Planning and managing the implementation of the manning and shifting schedule of the section in accordance to established operational strategies.
• Planning the program scope and monitoring the implementation of operational routines.
• Planning the program scope and monitoring the implementation of the preventive maintenance plan.
• Designing the corrective maintenance plan and monitoring its execution in accordance to the established SLA.
• Leading and facilitating vulnerability review at section level.
• Planning and managing the implementation of vulnerability-mitigating programs.
• Monitoring and reporting of operational performance.
• Review and assessment of operational performance and leading in the crafting of necessary action plans.
• Driving operational excellence.
• Leading and facilitating process-improvement review at section level.
• Planning and managing the implementation of process-improvement initiatives.
• Designing and managing the implementation of an effective communication and escalation plan.
• Facilitate coordination channels to and from other operations and business units.
• Decide on administrative and operational matters concerning the section.
• Take charge of the escalation of issues and concerns to ROH as needed and as prescribe in the division's escalation protocol.

Project Support

• Establish and monitor implementation of access and activity guidelines.
• Establish a project implementation review process in accordance to industry and company standards and monitor its compliance.
• Manage staff scheduling to ensure availability during installation, commissioning and acceptance stages of projects.

Business Continuity Management

• Represent the section in coordinating with internal and external BCMS auditors.
• Lead in the crafting of the section's business continuity plan in accordance to the Business Continuity Management System protocol.
• Prepare and manage the implementation of the BCMS readiness and accreditation plan.
• Plan and manage the implementation of BCMS exercises.
• Manage the resolution of BCMS audit call-outs in accordance to specifications and timelines.

OSP Program Management

• Planning and monitoring the implementation of OSP Preventive Maintenance Program.
• Monitoring the implementation of OSP rehabilitation and redundancy program.
• Coordinate with 3rd-party on OSP-related concerns.

Material Management

• Monitor material inventory and usage in the region.
• Oversee the material management process in the region.

KPIs:

• Service availability
• Outage reduction
• MTTR
• Management-initiated projects
• Internal initiatives & projects
• OPEX/CAPEX
• Staff competency development
• eSAT & icSAT engagement

TOP 3-5 DELIVERABLES:

Budget Management:

• Planning and management of annual CAPEX and OPEX requirements.
• Oversight of day-to-day operational expenses in alignment with budget plans.
• Preparation and presentation of monthly budget performance reports.

Internal Project Management:

• Identification and planning of internal projects aligned with department and division goals.
• Monitoring and driving internal project progress to meet target timelines.
• Presentation of high-level progress reports to Regional Head and CNO COE.

Operational Management:

• Development and execution of predictive, preventive, and corrective strategies.
• Planning and monitoring of manning and shifting schedules to align with operational strategies.
• Designing and overseeing the execution of preventive and corrective maintenance plans.

Business Continuity Management:

• Crafting and implementation of the section's business continuity plan.
• Coordination with internal and external BCMS auditors and management of BCMS exercises.
• Resolution of BCMS audit call-outs within specified timelines.

OSP Program Management:

• Planning and monitoring of OSP preventive maintenance and rehabilitation programs.
• Coordination with third parties on OSP-related concerns.
• Oversight of material inventory and usage in the region.

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed

here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Qualifications:

• Must be a Bachelor's degree
• Advanced level in Excel
• Financial & Operations knowledge and experience is required
• Experience in system administration is required.
• Must be knowledgeable in finance processes
• Amenable to work in Makati

Duties and Responsibilities:

• D365 Financial & Operations configuration activities
• Setting up workflows and controls
• Addressing support tickets
• Creating Training materials
• Supporting various initiatives that is required by the Business
• Analyze and troubleshoot errors related to configuration
• Identify risk and other downstream and upstream effect for all the configuration before deployment
• On Ad hoc basis – extracting data or performing mass updates

Job Type: Full-time

Pay: Php100, Php115,000.00 per month

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Dynamics 365: 7 years (Preferred)
• Finance System Administrator: 7 years (Preferred)

Work Location: In person

Daily Responsibilities:

• Provide L2 system support for Veeva Vaults
• Manage system users, roles, and permissions
• Provide advisory/consultant expertise and support
• Drive continuous improvements by staying on top of new functionality
• Serve as escalation point for issues and questions
• Responsible for troubleshooting and fixing system issues
• Evaluate the existing functionality and implement per business needs
• Ensure quality and adaptation
• Assist with creating reports and dashboards
• Make system configuration and routine changes
• Manage data loads (bulk upload of documents, users, metadata, fields on documents) and realignments (data mapping as part of configurations)
• Promote changes by utilizing package deployments and change controls
• Ensure Veeva environments are validated every release and every change

Required Experience:

• Experience supporting
  Veeva
• System administration experience with
  Veeva Vault (Vault Quality, Vault Clinical, Vault Regulatory)
• Experience supporting
  Quality, QMS, CTMS, ETMF, RIMS, PromoMats, MedComms
• Technical Support / AMS experience
• Experience working with a multi-cultural team

Highly Desired:

• Life Science
• GxP experience
• Stakeholder management - Ability to confidently manage client requirements

Educational Requirements:

• Degree in computer science, computer information systems, or a related field (equivalent education and work experience may be substituted)

Additional Skills:

• Ability to quickly learn multiple IT Systems and disperse information to others
• Ability to work in a cross-functional team in a fast-paced environment with minimal supervision
• Excellent verbal, written, and communication skills
• Detail oriented

WHO WE ARE

NNIT is a fast-growing IT company with ambitious goals and 2,400 employees. At NNIT, you can make your mark on some of the most challenging projects in the industry, on our journey forward as a company, and on your own career. You'll work in agile teams with other passionate people in a culture with room for independent thinking and individual responsibility.

We supply IT services to large enterprises that demand high levels of quality and security, and we take on the responsibility for our clients' IT as if it were our own. We live our values every day, so you should be able to see yourself in them. We are: Conscience driven. Value adding. Open and honest.

Our everyday work is characterized by an open and honest atmosphere, and we put emphasis on creating a challenging yet fun working environment. We pay significant attention to job satisfaction, and personal and professional development. You will also be provided with the equipment to get things done such as a workstation with dual monitors, a DSL connection at home, and online technical libraries.

On top of the statutory benefits stipulated by the local law, NNIT DLSP employees enjoy the following benefits upon joining:

• Competitive compensation
• 13th month pay
• Performance bonus (discretionary)
• Rice subsidy
• Communication allowance
• Fitness allowance
• Clothing and laundry allowance
• Medical allowance (Employee and Dependent)
• HMO (Employee and Dependent/s)
• Life insurance
• Vacation leaves and sick leaves (convertible to cash)
• Emergency loan
• Year-end gift
• Wedding gift
• First baby gift
• Breakfast once a week
• Fruits, snacks / well-stocked pantry
• Flexible working hours
• Hybrid set up even before the pandemic

Notes:

1. By applying to this job ad, you acknowledge and agree for your information to be collected by NNIT. Rest assured, any information you share will only be used for recruitment/hiring purposes.

2. This position is available only to those with current authorization to live and work in the Philippines.

About the role

Artech Technology Inc is seeking a skilled Infrastructure Specialist for a contract role to join our dynamic team in Quezon City, Metro Manila. As an Infrastructure Specialist, you will be responsible for the efficient management and maintenance of our company's critical IT infrastructure, ensuring the smooth and secure operation of our systems.

Summary:

We are seeking a Citrix Administrator (2–5 years experience) with strong expertise in XenApp and XenDesktop across multiple sites and farms. The role involves design, implementation, troubleshooting, and upgrades of Citrix environments.

Key Responsibilities:

• Administer and support Citrix XenApp & XenDesktop.
• Perform farm upgrades, migrations, and configuration.
• Manage roaming/streaming profiles, Citrix printers, and policies.
• Work with Citrix Secure Gateway, Web Interface, NetScaler.
• Troubleshoot and optimize Citrix environment performance.

Requirements:

• 2–5 years of experience in Citrix Administration.
• Hands-on experience in design, implementation, and troubleshooting.
• Knowledge of VMware-based Citrix farm management is an advantage.

About us

Artech Technology Inc is a leading provider of innovative IT solutions and services. Our mission is to empower businesses with cutting-edge technology that drives growth and transformation. With a team of passionate and skilled professionals, we are dedicated to delivering exceptional value to our clients and fostering a collaborative, inclusive, and dynamic work culture.

Apply now

What you'll do & how you'll make your mark.

• Leads by example and inspires, motivates, and manages staff, strictly adhering to the companies' guidelines and expectations
• Creates an environment orientated towards trust, open communication, and cohesive team effort
• Assists the team in coaching, educating, training and supervising the System Admin Support Specialist on shift, ensuring exceptional customer service delivery.
• Works with the Team to progress System Admin Support Specialist through their developmental plans and in achieving KPI targets
• Helps disseminate new information to the team and keeps them updated with any new products launched and/or new processes as a means to ensure correct updates are given to the customers at all times.
• Closely monitors the team in relation to service standards and productivity
• Assists and educates agents with any technical challenges and further troubleshooting
• Takes advanced queries or calls, provided that agent already tried to exhaust all resources at their best level
• Monitors and evaluates the technical performance of the agents
• Identifies the needs of the Product Support Associates and mentors them toward development
• Identifies and helps eliminate any knowledge gap of the Product Support Associates
• Conducts group or individual coaching to train and hone System Admin Support Specialist' technical skills
• Escalates issues urgently and accurately and follows up unresolved cases
• Keeps up personal skills by answering calls, chats or tickets on a required basis
• Supports company decisions and policies and effectively relays messages to co-workers
• Works collaboratively and closely with Team Leaders, Managers and other internal departments

Who you are & what you'll need to succeed.

• Expertise in cPanel, Linux & Windows
• 5+ years of experience in the web hosting industry
• 3 years of hands-on experience with VPS and dedicated servers
• 2 years of leadership experience managing tech support representatives

Why you'll love us.

• Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
• We celebrate one another's differences. We're proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with Newfolders globally.
• We care about you. We are a family, and we care about you and your family's physical and mental health by providing competitive HMO benefits – 175k MBL with two free dependents upon regularization We also give out Punctuality Bonus, Generous Vacation policy, and much more
• Where can we take you? We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold

What IT Infrastructure & System Administration contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

IT Infrastructure & System Administration develops, implements and governs standard IT policies and procedures and oversees the enterprise infrastructure. This job family assesses system health, manages system resources, and provides operational support for the organization's databases. IT Infrastructure & System Administration also manages the organization's server and storage environments and operations, including selecting and managing virtual and physical vendors.

Qualifications

• 8-12 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
• Interactions normally involve resolution of issues related to operations and/or projects
• Gains consensus from various parties involved

Desired Skills and Experiences

• Has handled service restoration roles in the past on very large-scale system
• Able to take on, oversee and implement technology-related programs
• Experienced in people and process management, including organizational changes

CHIP-Related requirements for all positions

• Candidate must be amenable to flexible scheduling.
• Work from Home Ready facilities (refer to CHIP Flex Forward policy).
• Current arrangement for CHIP Tech. is one (1) day onsite and four (4) days remote.
• Amenable to work in the office once health protocols / restrictions are fully lifted.

What IT Infrastructure & System Administration contributes to Cardinal Health
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

IT Infrastructure & System Administration develops, implements and governs standard IT policies and procedures and oversees the enterprise infrastructure. This job family assesses system health, manages system resources, and provides operational support for the organization's databases. IT Infrastructure & System Administration also manages the organization's server and storage environments and operations, including selecting and managing virtual and physical vendors.

Qualifications

• 8-12 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
• Interactions normally involve resolution of issues related to operations and/or projects
• Gains consensus from various parties involved

Desired Skills And Experiences

• Has handled service restoration roles in the past on very large-scale system
• Able to take on, oversee and implement technology-related programs
• Experienced in people and process management, including organizational changes

CHIP-Related requirements for all positions

• Candidate must be amenable to flexible scheduling.
• Work from Home Ready facilities (refer to CHIP Flex Forward policy).
• Current arrangement for CHIP Tech. is one (1) day onsite and four (4) days remote.
• Amenable to work in the office once health protocols / restrictions are fully lifted.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Job Description

The Opportunity

Our partner is a trusted industry leader known for delivering top-tier products across hygiene and cleaning services. With a rich heritage, a strong national presence, and a forward-thinking approach to innovation and sustainability, they continue to set the standard that brings out the best in everyday life.

They're looking for a HSE System Administration Coordinator based in Manila, Phillippines to be a part of the dynamic team The role focuses on supporting the management and upkeep of HSE systems, ensuring compliance with document and data control, coordinating training and audit programs, and promoting continuous improvement across HSE practices.

This is a hybrid position based at our ASW office in BGC, Taguig — with 1 day in-office and others remote. The role follows Australian business hours (6:00 AM to 3:00 PM Manila time), offering a great balance of structure and flexibility.

Key Responsibilities

• Maintain HSE Management System documentation to ensure compliance with ISO9001 (Quality), ISO45001 (Safety), ISO14001 (Environmental), and Halal/Kosher standards.
• Keep Company Standard Operating Procedures (SOPs) updated and aligned with business activities and compliance requirements.
• Administer and maintain key databases including Training, Contractor Management, and documentation system for document control and compliance.
• Support the HSE Manager in maintaining the HSE Risk and Compliance database and ensure follow-up on outstanding actions.
• Manage SharePoint and internal platforms to ensure clear, organized, and accessible information sharing across the business.
• Coordinate the yearly training calendar by working with managers, booking training sessions, and liaising with training providers to meet schedules.
• Organize and manage the annual HSE internal audit calendar, including sending reminders and scheduling audits with responsible personnel.
• Ensure all administrative tasks related to HSE systems, training, audits, and documentation are completed accurately and on time.

Skills, Experience & Qualification

• A bachelor degree in Science is desirable, or equivalent experience.
• Experienced with similar positions in Health, Safety & Environment positions.
• Proficiency in Microsoft Excel and PowerPoint; strong documents & data management with reporting capabilities.
• Excellent verbal and written communication skills with the ability to engage and influence stakeholders at all levels.
• Strong problem-solving skills with the ability to interpret data and provide actionable insights.
• Effective time management, ability to prioritize tasks, and deliver results in a fast-paced environment.
• Demonstrated resilience, openness to change, and a proactive approach to continuous improvement and process enhancement

ASW Offers

• A diverse, inclusive, and supportive company culture.
• Competitive remuneration.
• Opportunity to collaborate and work with global clients and stakeholders.
• Medical benefits.
• Great Paid Leave entitlements.
• Team outings, travel opportunities, company parties/events, and other exciting activities.
• Exposure to an international environment, working with people across Malaysia, Vietnam, Thailand, the Philippines, and Australia.
• Industry and role-related training.
• Ongoing career opportunities.