1,263 Network Support jobs in the Philippines

• Provide assistance in the installation, configuration, and maintenance of network hardware and software.
• Document network configurations, updates, and changes.
• Monitor network performance and respond to alerts or outages.
• Perform basic troubleshooting of connectivity and performance issues.
• Provide first-level support for network-related user issues.
• Assist with the implementation of network security measures and policies.
• Work with senior staff to support network upgrades and projects.
• Conduct regular backups and update network diagrams.

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Network Support or similar role: 1 year (Required)
• TCP/IP: 1 year (Required)
• Network protocols and technologies: 1 year (Required)
• cloud computing platforms: 1 year (Required)

License/Certification:

• CCNA Certifications (Required)

Work Location: In person

Provide the following specific Telecom Service Delivery (SD) Services, to include:

(1) Manage the delivery of Circuits for simple to complex corporate network infrastructure projects involving dark fiber, leased circuits, inside plant fiber, outside plant fiber and IP Transit from order completion through delivery;

(2) Provide complete program management in delivery of circuits including: access management, Service Provider management, circuit provisioning, field team coordination, testing of circuits, acceptance and handover of circuits with necessary documentation;

(3) Manage the delivery of the following products: Dark Fiber, Wavelength Division Multiplex (WDM), Ethernet and IP transit, etc.;

(4) Coordinate the acquisition and delivery of circuits, including communications with client network deployment engineers, network technical project manager, and global network acquisition resources;

(5) Assist program manager with update of internal/cross-functional processes if required;

(6) Track milestones and proactively drive any activities that may jeopardize network or telecom orders from completing on time;

(7) Provide thorough and timely status (both in writing and orally) throughout the entire implementation life cycle in network and telecom order tracking system, including communicating Service Provider provisioning/install lead times

GAIC Professional Services, Inc. (GAPSI) is urgently hiring for a top client in Zambales — and we're looking for tech professionals who are ready to make an impact.

Qualifications and Responsibilities

Bachelor's in IT, Computer Engineering, or related field

Experience in network administration/support

Strong grasp of TCP/IP, DNS, DHCP, VLANs, routing protocols

Familiar with Cisco, Ubiquiti, or similar hardware

Uses network monitoring tools (PRTG, SolarWinds)

Manages LAN/WAN, firewalls, VPN, remote access

Supports disaster recovery and network upgrades

Preferred certs: Network+, CCNA, Fortinet NSE

Location: Zambales (Applicants must be from Zambales or nearby.)

Start Date: ASAP

Make your next big career move by applying as KMC Solutions' next NETWORK SUPPORT ENGINEER

We are looking for a proactive and reliable 1st Level Support Engineer to join our operations team. In this role, you will be the first point of contact for customer support tickets and will coordinate with on-site "smart hands" technicians in the data center. You will provide initial troubleshooting, escalate issues when needed, and ensure smooth communication between customers, operations, and engineering teams.

This position is on-site and is part of a 24x7 operations model, with future potential for shift-based schedules.

On top of your salary, here are the exciting benefits you can look forward to:

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

The main responsibilities of a NETWORK SUPPORT ENGINEER include:

• Respond to and manage customer support tickets in a timely, professional manner.
• Perform initial troubleshooting for Linux systems, virtualization platforms, and network-related issues.
• Coordinate with on-site data center technicians ("smart hands") to execute tasks such as hardware checks, cabling, and device resets.
• Escalate issues to higher-level support or engineering teams as needed, providing clear documentation.
• Monitor system alerts, logs, and dashboards to proactively identify issues.
• Contribute to internal knowledge base and process improvements.
• Ensure high standards of reliability, accountability, and confidentiality in all work.

To apply, you must be an expert on the following requirements:

• Must have 3-5 years of relevant experience
• Strong foundation in Linux system administration.
• Hands-on experience with Ansible for automation and configuration management.
• Understanding of virtualization technologies (e.g., KVM, VMware, or similar).
• Good knowledge of TCP/IP networking basics (routing, DNS, firewalls, troubleshooting tools).
• Strong problem-solving skills with the ability to work independently and take initiative.
• Excellent written and verbal communication skills in English.
• Ability to coordinate effectively with remote teams and data center staff.
• Trustworthy, reliable, self-organized, and able to handle sensitive information responsibly.
• Can work with minimum supervision.

It will also be favorable if you are knowledgeable in:

• Familiarity with monitoring systems and alerting (e.g., Prometheus, Zenduty).
• Familiarity with ticketing systems (e.g., Jira, Zendesk).
• Experience working in cloud or large-scale infrastructure environments.
• Scripting knowledge (e.g., Bash, Python).
• Working Conditions

Job Summary

The ideal Network Support Engineer will play a key role in diagnosing network-related issues, ensuring optimal network performance, and supporting both on-site and remote users. This position requires strong technical knowledge, in maintaining, trouble-shooting and supporting the Company's computer networks and systems.

Key Responsibilities:

• Ensure network security and integrity through best practices and compliance with company policies.
• Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet systems.
• Troubleshoot hardware, software, and network issues, coordinate with ISPs and third-party vendors for network support and services.
• Perform routine network maintenance and system upgrades, including patches, hotfixes, and security configurations.
• Support users and assist in network installations, configurations, and expansions, respond to tickets and service requests related to network access and connectivity.

Qualifications (Required/Preferred)

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering or related field.
• At least 3 years' relevant IT infrastructure experience
• Proven expertise in:
• Microsoft Server technologies (AD, Group Policy, File Services)
• Enterprise firewalls (FortiGate)
• Networking (VLANs, VPNs, routing)
• Virtualization (VMware or Hyper-V)
• Cloud integration (Azure or AWS a strong plus)
• Scripting or automation (PowerShell, Bash, Ansible) a plus
• Certifications such as:
• CCNA / CCNP
• Microsoft MCSA/MCSE
• Azure Administrator Associate / AWS Certified SysOps Admin
• Fortinet NSE 4–7

This is a 100% onsite. Must be willing to report onsite in Pasig City.

Vertere Global Solutions Inc is hiring a Full time Network Support Officer role in Salcedo Village, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available
• More than 4 years of relevant work experience required for this role
• Expected salary: ₱50,000 - ₱80,000 per month

Network Support Engineer (Active directory)

Project Assignment Location: Asean Drive Filinvest City, Alabang, Muntinlupa City

Hybrid (3 days per week RTO/onsite)

Shifting schedule (Morning, Mid, Night), Monday to Friday

Qualifications:

· years' experience in infrastructure, 5+ years of experience in Active Directory, layer 2/3 networking, and storage analysis and troubleshooting

·    Self-motivated, eager to learn in the IT profession

·    Team player - must be able to work with people within and outside of the IT department.

·    Customer service oriented

·    Excellent communication skills, verbal and written. English speaking mandatory

·    Ability to analyze and synthesize situations and understand the business constraints

·    Willing to do some traveling

PRIMARY RESPONSIBILITIES:

• Active Directory Design & Architecture

o   Support and Maintenance of AD forests, domains, and organizational units (OUs)

o   Planning and implementing trust relationships and replication strategies

• Group Policy Management

o   Creating and managing Group Policy Objects (GPOs)

o   Troubleshooting GPO application issues

• Authentication Protocols

o   Deep knowledge of Kerberos, NTLM, and LDAP

o   Implementing secure authentication and single sign-on (SSO)

• AD Security and Hardening

o   Securing domain controllers

o   Implementing tiered administration models

o   Monitoring and auditing AD activity

• Backup and Disaster Recovery

o   AD backup strategies and authoritative/non-authoritative restores utilizing Semperis

o   Using tools like Windows Server Backup, Veeam, or Azure Backup

o   PowerShell Scripting

o   Automating AD tasks using PowerShell

o   Writing scripts for bulk user creation, reporting, and cleanup

• Cloud Integration

o   Hybrid identity setups with Azure AD

o   Synchronization using Azure AD Connect

• Compliance and Auditing

o   Ensuring AD configurations meet regulatory standards (e.g., GDPR, HIPAA)

o   Using tools like Microsoft Defender for Identity or third-party SIEMS

• Tools & Technologies Familiarity

o   Microsoft tools: ADUC, ADSI Edit, RSAT, Azure AD, ADFS

o   Third-party tools: Quest, Okta, Ping Identity, SailPoint

o   Monitoring: Event Viewer, Sysmon, Splunk, ELK Stack

We are seeking a highly motivated and experienced Network VoIP Support to join our team. The ideal candidate should have at least 2 years of relevant experience and should be based in the Cebu, Philippines. He/She will be responsible for designing, implementing, and maintaining our company's voice-over-IP (VoIP) system.

About Vivant:

Vivant is a fast-growing provider of managed connectivity solutions, specializing in delivering reliable internet, VoIP, managed networks and security to restaurants, dealerships, healthcare providers, retailers, and small to medium-sized businesses.

We help businesses eliminate outages with 100% uptime solutions that keep your business connected to your business essential tools.

We are looking for a goal-driven, highly organized individual to join our growing team.

If you are extremely organized, pay attention to smallest details, very structured in your day to day and goal-driven, welcome to Vivant, you will fit right in

A day to day life as a VOIP Support Engineer:

• Diagnosing and rectifying SIP, RTP and PBX related voice faults
• Managing customer and reseller faults and service requests through our ticketing system
• Escalating faults to upstream carriers
• Providing accurate and timely advice and issues resolution for our customers
• Assisting customers with adds moves and changes
• Documenting processes and systems for the benefit of other team members
• Assisting clients and partners when deploying new voice solutions
• Mentoring and coaching team members to improve the customer experience

Table Stakes:

• At least 24 months experience and proven knowledge of VOIP (SIP and RTP)
• Experience using protocol analyzers for signaling and interpreting the results.
• Moderate network knowledge and general telecommunications troubleshooting
• Experience with Open source SIP based PBX systems (Asterisk, Freeswitch, Kamailio, Kazoo)
• Experience with VOIP Phones such as GrandStream, Yealink, Polycom.
• Experience with any of the following will be highly regarded:

Previous ISP / MSP experience.

Exposure to Managed VOIP or network environment.

Previous experience building and deploying NetSapien, 3CX, PortaOne

Experience with SIP based PBX Systems and equipment (Cisco, 3CX, Asterisk, Polycom, Yealink)

Successful completion of SIP School

Working knowledge of IP protocols, including IP addressing and subnetting as well as IP services including SMTP, FTP, HTTP, DHCP, TFTP, TELNET and SSH.

What We're Looking For:

• Should be a motivated, self-starter who has excellent written and spoken English (you will be dealing directly with clients).
• A team player who is customer focused and a problem solver above all else.
• A great desire to learn and want to continuously improve.
• A high level of trust and integrity.
• Attention to detail.
• The ability to work autonomously but also within a team

Benefits:

• Competitive Salary
• Paid Training
• Paid Time Off
• HMO for regular employees
• Retirement Plan
• Holiday Cash Gift
• Recognition and Rewards

Schedule:

• 8 hour Shift
• Evening PH

Supplemental pay types:

• 13th month pay

Application Question(s)

• Do you have any recent VOIP experience i.e. in the last 3 years?
• Do you have any experience with any Cloud PBX e.g. FreePBX/asterisk, Mitel, FusionPBX, 3CX, kazoo etc?
• Do you handle Cloud PBX configurations for customers?
• Is your experience with VOIP related to handling business customers? (as in offices with VOIP phones)?
• Do you handle direct support calls from external customers (i.e. not in-house)?
• Do you have experience with IP Phones such Grandstream, Polycom, Yealink, Cisco, Fanvile etc?
• Do you handle issues related to IP phones?
• Do you handle issues related to PBX configuration?
• Do you handle issues related to Call quality issues?
• Have you done any advanced troubleshooting using packet captures using SIP and RTP?
• Do you handle Network troubleshooting support cases as well?
• Can you troubleshoot network/internet issues just by using ping/tracert/ipconfig etc. on a PC?

Be so good that you can't be ignored

If you're an experienced VOIP Engineer who enjoys working in a team, solving technical challenges, and providing top-tier service, we encourage you to apply

Join Vivant and take your career to the next level

Job Type: Full-time

Pay: Php40, Php60,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion

Ability to commute/relocate:

• Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)

Location:

• Cebu City, Cebu (Required)

Work Location: In person

Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.

As a
Network Support Engineer

, you will be responsible for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments. You will be taking escalation tickets from Technical Network Engineers as well as maintaining communication with the client throughout the technical troubleshooting process.

This is a
full-time role

, on a
US shift

and on a
Work in the office

set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Ability to handle diverse computing environments in a wide cross section of business clients
• Analyze and document an unfamiliar client / server network environment while assessing the quickest path to resolution
• Perform rapid analysis of networking incidents and consistently demonstrate the ability to determine the cause
• Provide consulting to clients on certain applications, Thrives' best practices, and general computing processes
• Troubleshoot and resolve high level workstation, server and network incidents while following the clients' standard operating procedures
• Sets client expectations appropriately throughout the troubleshooting process
• Utilizes appropriate software utilities, clients' protect software, and vendor or application specific tools to provide fastest resolution of customer incidents
• Monitor the service desk service board for escalated service tickets
• Prioritize tickets escalated from Technical Support Engineers
• Ensure that open service tickets are escalated and addressed appropriately from Technical Network Engineers
• Follow best practices for escalating tickets from Technical Support Engineers
• Follow best practices for escalating cases to Network Administrators
• Communicate steps taken during troubleshooting and resolutions through clear non-technical communication, or by utilizing the appropriate level of technical jargon
• Demonstrate the correct level of urgency while resolving client incidents
• Resolution of incidents related to, but not limited to the following:
• Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules
• Design, deploy, and maintain client LANs, WANs, and wireless networks, including routers, firewalls, and switches.
• Secures network system by establishing and enforcing policies and defining and monitoring access
• Provide upgrade recommendations on new and existing equipment, hardware, and software upgrades
• Monitor network performance and troubleshoot problem areas as needed.
• Monitor and test network performance and provide network performance statistics and reports.
• Updating network equipment to the latest firmware release

QUALIFICATIONS:

• At least 5 years of relevant network support experience
• Proven experience in designing LAN/WAN network architectures
• Skilled in troubleshooting network configurations and hardware issues
• Strong knowledge of infrastructure and networking technologies
• Excellent problem-solving skills with ability to prioritize and multitask
• Able to follow documented processes while flagging unclear variables
• Capable of working independently and collaboratively in a team environment

NICE TO HAVES (Certifications):

• CCNA
• CCNP
• CompTIA Network+
• Fortinet Certified Professional
• Network SecurityFCP - FortiGate Administrator
• FCP - FortiAnalyzer Analyst

WHAT'S IN IT FOR YOU?

• Full-time permanent position
• Competitive compensation package and benefits
• Be part of a dynamic US Team
• 13th-month pay
• Paid Leaves, commutable to cash
• Access top-tier health insurance, including dental coverage.
• Personal development and training opportunities
• We cover Government-mandated benefits (SSS, Phil health, Pag Ibig, Maternity or Paternity leave benefit, Solo Parent Leave, etc.)
• Participate in a variety of activities, including team outings, sports events, and other fun events to foster camaraderie.

Follow us on our official social media platforms and be updated with the latest news and hirings

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Apply now and be part of Tahche

Not a candidate? If you're a foreign business looking to build world-class teams with top Filipino

professionals, why not HIRE WITH TAHCHE? Visit our website at

to learn how.

• Manages and services large scale in-country data centre infrastructure and facilities to ensure 24x7 operations in rotating shifts.
• Supports the organisation`s data centre services through active 24x7 monitoring of the infrastructure.
• Acts as Level 1 escalation point for all onsite operational incidents, respond & perform remote requests and onsite assistance within SLA.
• Documents and updates accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc.
• Delivers ITIL compliance process conformance for incident, problem and change management.
• Ensures effective implementations of safety, security and customer support policy and procedures.
• Coordinates and provides support to contractors and vendors (LBI and other DC services) as well as inspecting completed work.
• Plans and supports all preventive and reactive maintenance activities with little to no disruption to company`s services.
• Participates and supports internal and external audits for internal stakeholders and customers.
• Generates accurate and regular reports when required
• Any other duties or project as assigned by the Management.

QUALIFICATIONS:

• Bachelor's Degree in IT or any related field
• At least 6 months of experience in Data Center Operations, Cabling, Networking (LAN/WAN), Network Administration

Location: General Trias, Cavite

Work Set-Up: Work Onsite | Shifting Schedule

Job Types: Fixed term, Temporary

Contract length: 2 months

Pay: Php18, Php20,000.00 per month

Education:

• Bachelor's (Required)

Work Location: In person