475 Network Operations jobs in the Philippines

We're looking for a Network Operations Engineer to join our growing team and play a critical role in keeping our infrastructure running smoothly 24/7.

Key Responsibilities:

• Continuously monitor network infrastructure using industry tools
• Respond to alerts and perform first-level troubleshooting
• Escalate unresolved incidents to the appropriate teams
• Document incidents and resolutions for future reference
• Support and implement approved network changes
• Maintain up-to-date configuration records and network diagrams
• Analyze network performance metrics for improvements
• Prepare daily, weekly, and monthly reports on network health
• Collaborate on network upgrades, migrations, and expansions
• Participate in business continuity and disaster recovery exercises
• Strictly adhere to security and confidentiality policies

Technical Skills Required:

Experience with network monitoring tools (CheckMK or similar)

Strong knowledge of routers, switches, firewalls, and VPNs

Familiarity with ticketing systems for issue tracking

Solid understanding of change and configuration management

Comfortable working with ITIL-based processes

Preferred Skills & Qualifications:

Multi-vendor experience (e.g., Cisco, Fortinet, Palo Alto)

Certifications such as CCNA, CompTIA Network+ are a plus

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

Job Summary:

Our technology is outstanding, but it's the talented, diverse, and driven people behind our company who make it all happen. Our employees have the determination to go further, the adaptability to adjust to an ever-changing global market, the heart to stay passionate and personally invested, and the mind to know when to step back and put it all in perspective.

Lexmark is in search of a seasoned network operations engineer with a passion for operating, executing, and enhancing standard processes for maintaining an enterprise network. The selected candidate will collaborate with multiple teams to ensure the implementation of Lexmark's IT operations, security, and network policies. The role involves working with architecture and business teams to ensure the availability of the enterprise network. The engineer will also be responsible for monitoring tool efficiency, setting guidelines, and eliminating barriers to achieve desired outcomes. Additionally, they will liaise with other IT operation teams to resolve any network-related issues. The ideal candidate must possess robust communication skills and the ability to manage competing priorities effectively.

Key Roles and Responsibilities:

• Remote Administration and troubleshooting of switches, routers, firewalls, and cloud networks.
• Configuration and management of multiple network security systems to include next gen firewalls, unified threat management services, and Secure Access Service Edge (SASE).
• Deployment of public cloud network services including virtual networks, load balancers, web application firewalls, and virtual gateways.
• Execution of standard network delivery processes such as VLAN creation, route advertisements, firewall policy configurations, DNS record changes, IPAM network creation, network performance reports, network infrastructure hardening, software/hardware licensing, and virtual network peering.
• Coordination of high-impact infrastructure changes and outages during on and off-hours.
• Collaboration with architecture teams providing design feedback, process improvement opportunities, and potential solution enhancements.
• Act as the escalation contact for the network helpdesk and incident managers.
• Communicate regularly with management and architecture teams on operational metrics.
• Light travel will be required to meet with international teams.
• Hands on support for the deployment of new infrastructure and maintenance of existing infrastructure at the company headquarters location.
• Be an advocate and change leader for network-security initiatives and operational processes with a goal of improving the overall culture.

Skills, Knowledge and Abilities:

• Advanced knowledge of LAN, WAN, VLAN, Public Cloud, Wireless, and VoIP networking technologies.
• Advance knowledge of routing protocols to include Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Enhanced Interior Gateway Routing Protocol (EIGRP).
• Advanced knowledge of network security concepts, including web filters, NIDPS, DLP, SSL-DPI, firewalls, etc.
• Advanced knowledge of network services, including DNS, DHCP, IPAM, SNMP, IPSec, NetFlow.
• Knowledge of Secure Access Service Edge (SASE) and Network Access Control (NAC) technologies.
• Knowledge of scripting, automation, and DevOps functions including Infrastructure-as-Code (IaC) and Configuration-as-Code (CaC).
• Advanced troubleshooting and diagnostic skills.
• Proven ability to lead and manage multiple priorities with proven organizational skills with the ability to manage multiple tasks with changing priorities.
• Strong ability in multiple technologies, analytical techniques, and leadership skills.
• In-depth knowledge of Operational Processes (Event, Incident, Change, Problem).

Education, Experience and Certifications Basic Requirements:

• Bachelor's degree in computer engineering or related field with 3-5 years of networking and security experience.
• Experience working with Fortinet, Cisco, InfoBlox, Microsoft Azure, and Amazon Web Services (AWS) technologies.
• Experience with client facing Network Operations Center (NOC) support.
• Excellent verbal and written communication skills.
• Experience with ITSM, ITIL, NIST, CIS, and ISO 27001 frameworks.
• Experience with working with onshore and offshore global teams.

Preferred Certifications:

• Microsoft Azure Certifications (AZ-900, AZ-700, AZ-500, AZ-204)
• CompTIA + Certifications (Network+, Security+)
• Cisco Certifications (CCNA, CCNP)

Job Types: Full-time, Permanent

Benefits:

• Company events
• Employee discount
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Work from home

Work Location: In person

• Provide Tier 2 escalation support for the Network Operations Center, providing resolution for complex networking issues.
• Complete Preventative Maintenance activities, such as code updates and equipment updates.
• Incident Management, Problem Management, Change Management, and Capacity Management.
• Manage assigned projects and program components to deliver services in accordance with established objectives.
• Respond to inquiries from staff, administrators, service providers, site personnel, and outside vendors to provide technical assistance and support.
• Security and Audit compliance.
• Operational-related Moves, Adds, Changes, and Deletes (MACD).
• Adherence to Operational Standards.
• Compliance with Engineering Design Standards and established operational processes.
• Participate in the development and maintenance of operational documentation, including updating Engineering documentation changes due to operational changes, escalation procedures, and vendor contracts.
• Provide Root Cause Analysis for Network Events.
• Other duties as assigned by management.

Qualifications:

• At least 8 years of relevant and progressively increasing responsibility and achievement on IT networking infrastructure projects.
• At least 5 years extensive experience in the support of Cisco Networking Technologies.
• Strong technical, analytical, and interpersonal skills required.
• Practical technical knowledge on Networking Technologies: DNS, DHCP, VPN, Network Security, IP Routing Protocols.
• Practical technical knowledge on Cisco Networking Technologies: Routing & Switching, routing protocols (BGP, OSPF).
• With experience in Cisco Wireless, Meraki Wireless, and Palo Alto Firewalls.
• Ability to communicate in an understandable, polite, and friendly manner, both written and verbal to both technical and non-technical audiences.
• Strong organizational skills and ability to multitask in a fast-paced working environment.
• High level technology problem-solving skills.
• Rotational 24/7 (must be okay to work even during weekends and holidays).
• Hybrid (99% WFH), will require physical hands work at the Cebu DC (Mandaue) – minimum quarterly for inspections, and as needed in case of issues.

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As part of our continued expansion, we are on the lookout for Network Operations Engineers

(IC2-G4)

to join our growing network team

based in Manila, Philippines. The successful individual will join the global team currently spread across Europe, Asia/Pacific & North America.

This position will have a primary focus of the management, support and day-to-day operation of the Continent8's (C8) Global IP/MPLS Backbone Infrastructure. The C8 global backbone network spans North America, South America, Europe and Asia, enabling all of our Cloud, Network and Security products and services.

The Role

As a Network Operations Engineer, you will be responsible for:

• The operation of the C8's highly available Global IP/MPLS Backbone built on Juniper MX Routers and EX switches
• The management of all IP Transit and Internet Peering routing
• The network connectivity and routing of customer traffic into C8's DDoS Platform
• The operations of C8's corporate networks including Cisco Nexus switches, A10 Load Balancers, Cisco and Juniper Legacy Firewalls
• The operation of managed customer network infrastructure including Cisco ASA Firewalls, Cisco, Juniper, Dell and HP switches
• The provisioning and termination of all customer networks services including IP Transit (IPT), MPLS L3VPNs, MPLS L2Circuits, Cloud Connect (CC) over MPLS L3VPNs/L2Circuits to 3rd Party Cloud Providers
• Managing planned and routine maintenance activities
• Making recommendations and providing technical guidance to solve business problems and improve network availability for customers.
• Providing the escalation point for Level1 NOC teams in the resolution of customer service incidents and outages
• Participating in various technology projects on both internal platforms and external customer platforms
• Providing guidance and work leadership to less-experienced operational & support staff
• Monitoring of network availability and performance in order to minimize downtime and optimize routing within each of our regions and to/from the internet
• Creating and maintaining documentation and wiki's
• Creating runbooks in order to improve simple, repetitive tasks and processes to increase velocity and quality of the delivery of customer services
• Working with our software teams in defining tools to improve automation and enable infrastructure, configuration and administration scaling at volume.
• Provide day-to-day support of the C8 Global Backbone between Asia 23:00 to 07:30 UTC, Europe 07:00 to 15:30 UTC, Americas 15:00 to 23:30 UTC. 5day work week (Monday to Sunday).
• Participate in an on-call schedule providing Network Level2 support out of hours cover

Knowledge, Skills, Qualifications & Experience Required

• 3-5 years' experience of working in a network support position, either operational or deployment and experience with Juniper network infrastructure
• Extensive knowledge of IP Networking protocols BGP, OSPF, MPLS, VRRP, etc and hands-on experience managing large international networks
• Experience of working on a large network with multiple internet peering points using BGP with multiple autonomous systems
• Experience and practical knowledge of network automation practices using Ansible playbook and Python programming is a bonus.
• Familiarity with Networking Monitoring and Management Tools (Cacti, MRTG, Prometheus, etc).
• Comfortable working with ambiguous or vaguely defined challenges in finding technical solutions
• Excellent organizational and communication skills
• Strong technical and problem-solving skills with the ability to work under pressure
• Industry recognized certifications such as CCNA/P, JNCIA/P, JNCIE, and DEV-NET are desired

Our Company

We're an independent, international business on a mission to discover and deliver innovative technologies to enhance our market-leading connectivity, data center, cloud and cybersecurity solutions.

Our USP is having a world-class global network and reputation to match. Our agility continues to be the key to our success in being a big player in the technology sector, supported by our bespoke, personalized and exceptional customer service. We constantly achieve ambitious goals by delivering cutting-edge solutions that give us, and our clients, a competitive lead. Right now, we have data centers and points of presence in more than 60 locations across the globe, with additional locations being added monthly.

Established over 20 years ago by visionary entrepreneurs with a passion for boutique customer service, these values continue to drive Continent 8 today. We have a solid foundation, a stellar back story, and an even brighter future.

Network Operations Engineer

As part of our continued expansion, we are on the lookout for Network Operations Engineers

(IC2-G4)

to join our growing network team

based in Manila, Philippines. The successful individual will join the global team currently spread across Europe, Asia/Pacific & North America.

This position will have a primary focus of the management, support and day-to-day operation of the Continent8's (C8) Global IP/MPLS Backbone Infrastructure. The C8 global backbone network spans North America, South America, Europe and Asia, enabling all of our Cloud, Network and Security products and services.

The Role

As a Network Operations Engineer, you will be responsible for:

• The operation of the C8's highly available Global IP/MPLS Backbone built on Juniper MX Routers and EX switches

• The management of all IP Transit and Internet Peering routing

• The network connectivity and routing of customer traffic into C8's DDoS Platform

• The operations of C8's corporate networks including Cisco Nexus switches, A10 Load Balancers, Cisco and Juniper Legacy Firewalls

• The operation of managed customer network infrastructure including Cisco ASA Firewalls, Cisco, Juniper, Dell and HP switches

• The provisioning and termination of all customer networks services including IP Transit (IPT), MPLS L3VPNs, MPLS L2Circuits, Cloud Connect (CC) over MPLS L3VPNs/L2Circuits to 3rd Party Cloud Providers

• Managing planned and routine maintenance activities

• Making recommendations and providing technical guidance to solve business problems and improve network availability for customers.

• Providing the escalation point for Level1 NOC teams in the resolution of customer service incidents and outages

• Participating in various technology projects on both internal platforms and external customer platforms

• Providing guidance and work leadership to less-experienced operational & support staff

• Monitoring of network availability and performance in order to minimize downtime and optimize routing within each of our regions and to/from the internet

• Creating and maintaining documentation and wiki's

• Creating runbooks in order to improve simple, repetitive tasks and processes to increase velocity and quality of the delivery of customer services

• Working with our software teams in defining tools to improve automation and enable infrastructure, configuration and administration scaling at volume.

• Provide day-to-day support of the C8 Global Backbone between Asia 23:00 to 07:30 UTC, Europe 07:00 to 15:30 UTC, Americas 15:00 to 23:30 UTC. 5day work week (Monday to Sunday).

• Participate in an on-call schedule providing Network Level2 support out of hours cover

Knowledge, Skills, Qualifications & Experience Required

• 3-5 years' experience of working in a network support position, either operational or deployment and experience with Juniper network infrastructure

• Extensive knowledge of IP Networking protocols BGP, OSPF, MPLS, VRRP, etc and hands-on experience managing large international networks

• Experience of working on a large network with multiple internet peering points using BGP with multiple autonomous systems

• Experience and practical knowledge of network automation practices using Ansible playbook and Python programming is a bonus.

• Familiarity with Networking Monitoring and Management Tools (Cacti, MRTG, Prometheus, etc).

• Comfortable working with ambiguous or vaguely defined challenges in finding technical solutions

• Excellent organizational and communication skills

• Strong technical and problem-solving skills with the ability to work under pressure

• Industry recognized certifications such as CCNA/P, JNCIA/P, JNCIE, and DEV-NET are desired

Our Company

We're an independent, international business on a mission to discover and deliver innovative technologies to enhance our market-leading connectivity, data center, cloud and cybersecurity solutions.

Our USP is having a world-class global network and reputation to match. Our agility continues to be the key to our success in being a big player in the technology sector, supported by our bespoke, personalized and exceptional customer service. We constantly achieve ambitious goals by delivering cutting-edge solutions that give us, and our clients, a competitive lead. Right now, we have data centers and points of presence in more than 60 locations across the globe, with additional locations being added monthly.

Established over 20 years ago by visionary entrepreneurs with a passion for boutique customer service, these values continue to drive Continent 8 today. We have a solid foundation, a stellar back story, and an even brighter future.

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description
As a Network Resource Center Engineer specializing in Fault/Incident Management, your role is crucial in monitoring, acknowledging, and resolving network alarms, incidents, and outages. You will be responsible for creating fault tickets, performing first-line troubleshooting, escalating incidents as necessary, updating ticket statuses, and implementing changes and activities based on schedule and quality standards. Your role also involves providing timely information on incident status, resolving complaints, and collaborating with support groups and team leaders to ensure efficient incident resolution and network stability.

Duties And Responsibilities

• Monitors and acknowledges alarms at Alarm Management System (AMS)/ Element Management system (EMS) for Core network
• Create fault tickets for Network Incidents and Outages
• Performs first line troubleshooting of alarms, outages, network quality / performance issues
• Updates status of all open tickets and clears immediately upon restoration of fault
• Escalates incidents to support group for incidents needed onsite support
• Provides regular and timely information on the status of incidents until resolution
• Resolves complaints endorsed by Service Desk
• Updates status of all open tickets and clears immediately upon restoration of fault
• Implements activities/work requests assigned by Team Leaders based on agreed schedule and quality standards
• Implements changes for network rollout, project related/adhoc activities and provides feedback to proponent thru email
• Performs vertical and horizontal escalation during instances of network outages or degradation

KPIs

• Resolve incidents and complaints within the target SLA
• Implements Network changes endorsed by engineering and SICE accurately within the specified time

Top Deliverables

• Core network incident management, ensuring that core incidents are attended to and resolved within SLA
• Ensure that network changes are properly executed within the time frame endorsed by SICE and Eng'g
• Support the internal customers on their BAUs and Projects

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

• Active CCNP (Cisco Certified Network Professional) certification required (any CCNP track accepted); however, Routing and Switching expertise is essential.
• 4–5 years of experience in a Network Engineering role, with at least 4 years of hands-on experience supporting WAN and LAN environments.
• Strong background in network operating systems , including Cisco IOS, IOS-XR, IOS-XE, NX-OS , and JUNOS .
• Proficient with network hardware platforms such as Cisco Catalyst , ISR , ASR , Nexus , Wireless , and Aruba Wireless .
• Excellent communication skills .
• Willing to work on a hybrid setup based in Pasay City (Mall of Asia Business Complex).
• Open to a shifting schedule , including graveyard shifts .

Duties & Responsibilities

Leadership & Administrative

• Assist in overseeing network operations and team performance.
• Develop and improve policies, procedures, and reports on network reliability, performance, and security.
• Support compliance and certifications (e.g., PCI DSS, ISO).
• Mentor and guide team members; assign tasks and monitor progress.

Operational

• Ensure network confidentiality, integrity, and availability.
• Lead enforcement of cybersecurity standards and manage network devices (routers, switches, firewalls, etc.).
• Monitor and analyze network performance and uptime.
• Provide advanced technical support and resolve network issues.
• Respond to cybersecurity alerts; implement firewall and access controls.
• Automate configurations and maintain documentation.
• Collaborate with IT teams for system upgrades and incident responses.

General

• Uphold company mission, values, and culture.
• Perform other duties as assigned.

Qualifications

• Bachelor's Degree in IT, Computer Science, or related field.
• Minimum 5 years' experience in network operations or team leadership.
• Strong knowledge of LAN/WAN, routing, firewalls, and troubleshooting.
• Experience in ISO 27001, PCI DSS, or similar environments preferred.
• Certifications such as CCNP or equivalent required.
• Excellent communication, leadership, and problem-solving skills.
• Willing to work on-call, night shifts, weekends, or holidays as needed.

Why Work With Us?

• Paid Leaves
• Offers HMO
• Performance bonus
• Monday to Friday work schedule

Job Type: Full-time

Work Location: In person

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Network Operations Engineer, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation for furthering your career within our global organization. You will have the opportunity to grow and learn new technologies. You will focus on providing outstanding support by building effective communication and providing efficient network connections for all Emerson sites.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines

In This Role, Your Responsibilities Will Be:

• Collaborate with peer operations engineers and implementation and design engineers in offering outstanding customer support and meeting the agreed service levels in resolving issues.
• Work well with customers by providing world-class support service by responding to inquiries, incidents, and requests about all supported network group services through the Ticketing System within the required service level.
• Build and improve disaster recovery procedures.
• Deliver the best solutions and protection to company systems with improved and maintained knowledge and understanding of networking and security standard processes.

Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to get things done. You prioritize and supervise tasks on several projects simultaneously. You are proactive and highly innovative in analyzing and evaluating network connectivity, identifying issues, and providing solutions. You can proficiently communicate ideas and build technical information.

For This Role, You Will Need:

• Bachelor's degree in Computer Science, Information Technology, or related courses.
• 3 years of relevant work experience as a Network Engineer and experience supporting LAN, WLAN, WAN, and SD-WAN environments.
• Extensive knowledge of network services such as DNS, DHCP, IPAM, TCP/IP, STP, VSS, VRF, EIGRP, and BGP.
• In-depth understanding and practical knowledge of networking systems such as LAN, WLAN, WAN, SD-WAN, switches, routers, firewalls, and load balancers.

Preferred Qualifications that Set You Apart:

• Preferably with network certifications that include Cisco certifications such as CCNA or CCNP and Firewall certifications.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems — for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team – let's go

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