394 Network Operations jobs in the Philippines

Discover your 100% YOU with MicroSourcing
Position: Network Operations Engineer

Location: Libis, Quezon City

Work setup & shift: Onsite | Rotating Schedule (Dayshift)

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:
As a Network Security Engineer, you will be responsible for:

• Monitor and triage incoming support cases via a shared queue.
• Prioritize and resolve quick-win issues to meet response and resolution SLAs.
• Identify and escalate Severity 1 cases following established protocols.
• Maintain and update backlog cases with clear, structured documentation.
• Participate in weekend/on-call support as per the rotation schedule.
• Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments.
• Reproduce customer issues in lab environments and provide detailed findings to R&D when needed.

What You Need
Non-negotiable Requirements:

• Prior Enterprise Customer experience (supporting global clients or customers, not internal users)
• Prior direct experience working for vendors and supporting paying customers. (Example of vendors include Cisco, Palo Alto, Checkpoint, Sophos, etc.)
• Proven experience, hands-on with the networking devices, security devices, and a good grasp of the Linux Operating system
• A minimum of 4-5 years of knowledge/prior experience in Linux Operating System and Networking is required.
• Global support experience working with internal and external stakeholders is a requirement.
• Excellent communication skills.
• Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python would be nice to have.

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

• Terms & conditions apply

Responsibilities:

• Monitor and triage incoming support cases via a shared queue.
• Prioritize and resolve quick-win issues to meet response and resolution SLAs.
• Identify and escalate Severity 1 cases following established protocols.
• Maintain and update backlog cases with clear, structured documentation.
• Participate in weekend/on-call support as per the rotation schedule.
• Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments.
• Reproduce customer issues in lab environments and provide detailed findings to R&D when needed.

Qualifications:

• Prior Enterprise Customer experience (supporting global clients or customers, not internal users)
• Prior direct experience working for vendors and supporting paying customers. (examples of vendors include Cisco, Palo Alto, Checkpoint, Sophos, etc.)
• Proven experience, hands-on with the networking devices (basic), security devices, and a good grasp of the Linux Operating system
• A minimum of 4 years of knowledge/prior experience in the Linux Operating System is required.
• Global support experience working with internal and external stakeholders is a requirement.
• Excellent communication skills.
• Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python would be nice to have.

Job Type: Full-time

Pay: Php80, Php100,000.00 per month

Work Location: In person

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Network Operations Engineer, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation for furthering your career within our global organization. You will have the opportunity to grow and learn new technologies. You will focus on providing outstanding support by building effective communication and providing efficient network connections for all Emerson sites.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines

In This Role, Your Responsibilities Will Be:

• Collaborate with peer operations engineers and implementation and design engineers in offering outstanding customer support and meeting the agreed service levels in resolving issues.
• Work well with customers by providing world-class support service by responding to inquiries, incidents, and requests about all supported network group services through the Ticketing System within the required service level.
• Build and improve disaster recovery procedures.
• Deliver the best solutions and protection to company systems with improved and maintained knowledge and understanding of networking and security standard processes.

Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to get things done. You prioritize and supervise tasks on several projects simultaneously. You are proactive and highly innovative in analyzing and evaluating network connectivity, identifying issues, and providing solutions. You can proficiently communicate ideas and build technical information.

For This Role, You Will Need:

• Bachelor's degree in Computer Science, Information Technology, or related courses.
• 3 years of relevant work experience as a Network Engineer and experience supporting LAN, WLAN, WAN, and SD-WAN environments.
• Extensive knowledge of network services such as DNS, DHCP, IPAM, TCP/IP, STP, VSS, VRF, EIGRP, and BGP.
• In-depth understanding and practical knowledge of networking systems such as LAN, WLAN, WAN, SD-WAN, switches, routers, firewalls, and load balancers.

Preferred Qualifications that Set You Apart:

• Preferably with network certifications that include Cisco certifications such as CCNA or CCNP and Firewall certifications.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems — for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team – let's go

No calls or agencies please.

At least 8 years of relevant and progressively increasing responsibility and achievement on IT networking infrastructure projects

• at least 5 years extensive experience in the support of Cisco Networking Technologies.

• Strong technical, analytical, and interpersonal skills required.

• Practical Technical knowledge on Networking Technologies: DNS, DHCP, VPN, Network Security, IP Routing Protocols.

• Practical Technical knowledge on CISCO Networking Technologies: Routing & Switching, routing protocols (BGP, OSPF).

• With experience in Cisco Wireless, Meraki Wireless and Palo Alto Firewalls.

• Ability to communicate in an understandable, polite and friendly manner, both written and verbal to both technical and non-technical audiences.

• Strong organizational skills and ability to multitask in a fast-past working environment.

• High level technology problem solving skills.

• Rotational 24/7 (Must be okay to work even during weekends and holidays)

• Hybrid (99% WFH), will require physical hands work at the Cebu DC (Mandaue) - minimum quarterly for inspections, and as needed in case of issues.

RESPONSIBILITIES:

The Network Operations Engineer provides first-line Network Surveillance and Event Management support of the Company Network. NOC Service Teams are responsible for high-level network operations support of the NTT Global Core Network and multiple Customer Networks, delivered in accordance with standard NTT Global Event Management procedures.

· Support the operation of advanced IP network services

· Receive calls from customers to open trouble tickets

· Work trouble tickets to resolve customer and network issues

· Work with Telecommunication Service Providers to resolve circuit problems to resolution

· Work with Hardware/Software Vendors to resolve problems

· Work a rotating shift schedule

· Perform other duties as assigned

REQUIREMENTS:

· Technical B.S. degree

· Extensive knowledge of IP networking and applications running over networks

· Hands-on network & application troubleshooting experience

· Experience with routing protocols (RIP, OSPF, BGP)

· Understanding of how Telecommunication Service Providers install, test, and troubleshoot circuits; excellent computer skills including WIN2k and Unix

· World-class skills in interfacing with customers and is willingness to go the "extra-mile" to assist them

· Ability to manage multiple projects simultaneously, to include resources, priorities, and timelines

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Network Operations Engineer, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation for furthering your career within our global organization. You will have the opportunity to grow and learn new technologies. You will focus on providing outstanding support by building effective communication and providing efficient network connections for all Emerson sites.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines

Contract : 12 months

For This Role, You Will Need:

·    Bachelor's degree in Computer Science, Information Technology, or related courses.

· years of relevant work experience as a Network Engineer and experience supporting LAN, WLAN, WAN, and SD-WAN environments.

·    Extensive knowledge of network services such as DNS, DHCP, IPAM, TCP/IP, STP, VSS, VRF, EIGRP, and BGP.

·    In-depth understanding and practical knowledge of networking systems such as LAN, WLAN, WAN, SD-WAN, switches, routers, firewalls, and load balancers.

Preferred Qualifications that Set You Apart:

·    Preferably with network certifications that include Cisco certifications such as CCNA or CCNP and Firewall certifications.

In This Role, Your Responsibilities Will Be:

·    Collaborate with peer operations engineers and implementation and design engineers in offering outstanding customer support and meeting the agreed service levels in resolving issues.

·    Work well with customers by providing world-class support service by responding to inquiries, incidents, and requests about all supported network group services through the Ticketing System within the required service level.

·    Build and improve disaster recovery procedures.

·    Deliver the best solutions and protection to company systems with improved and maintained knowledge and understanding of networking and security standard processes.

Who You Are:

You have a strong drive for results and exhibit passion and enthusiasm to get things done. You prioritize and supervise tasks on several projects simultaneously. You are proactive and highly innovative in analyzing and evaluating network connectivity, identifying issues, and providing solutions. You can proficiently communicate ideas and build technical information.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

So, what's the role all about?

As a NICE NOC Engineer, you will be responsible for ensuring the availability, performance, and security of our AWS-based cloud infrastructure. You will monitor and respond to incidents, taking ownership of incident management and troubleshooting. You will also contribute to improving monitoring strategies and play a key role in driving automation efforts across our environments, using Infrastructure as Code (IaC) to scale monitoring solutions efficiently.

How will you make an impact?

• Monitor and respond to alerts in AWS CloudWatch, managing incidents and ensuring service availability via PagerDuty.
• Troubleshoot and resolve complex issues related to network, infrastructure, or applications, collaborating with DevOps and engineering teams.
• Implement proactive monitoring strategies, setting up advanced alerting mechanisms to detect issues before they escalate.
• Contribute to automation efforts, using tools like Terraform to manage monitoring configurations across multiple AWS environments.
• Take ownership of incident management, ensuring clear communication and swift resolution of incidents across teams.
• Document and improve troubleshooting procedures, maintaining detailed records in our ticketing system for future reference.
• Lead proactive health checks of AWS environments to identify potential service-affecting anomalies and resolve them before they become critical.

Have you got what it takes?

• Strong experience with AWS services, including CloudWatch for monitoring and PagerDuty for incident management.
• Proficiency in troubleshooting cloud infrastructure issues and resolving incidents effectively.
• Experience with automation tools like Terraform and a solid understanding of IaC for managing infrastructure and monitoring configurations.
• Strong problem-solving skills, with a proactive approach to preventing future incidents.
• Excellent communication and documentation skills, especially in high-pressure incident management situations.
• Ability to work cross-functionally with Operations and Engineering teams to resolve issues.
• Able to take responsibility for resolving complex issues while maintaining clear communication with stakeholders.
• Eager to find proactive solutions and improve existing monitoring and automation strategies.

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

Requisition ID: 8014Role Type:Individual Contributor

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

Enjoy NICE-FLEX

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Network Operations Engineer

Bohol | Hybrid/Onsite | PHP 55,000 – 110,000 base + Allowances | Start ASAP

Are you an IT professional passionate about enterprise networking and infrastructure? We're looking for a Network Operations Engineer to provide operational support for global network environments, manage complex technical issues, and ensure secure and reliable operations across multiple projects.

What You'll Do

• Provide Tier 2 escalation support for network operations, resolving complex technical issues
• Perform preventative maintenance, including code updates and equipment upgrades
• Manage incidents, problems, changes, and network capacity
• Execute Moves, Adds, Changes, and Deletes (MACD) while adhering to operational standards
• Maintain and update operational documentation, escalation procedures, and vendor contracts
• Conduct root cause analysis for network events and ensure compliance with security and audit standards
• Respond to inquiries from staff, administrators, service providers, and vendors to provide technical assistance
• Participate in network projects to deliver services in line with objectives
• Other duties as assigned by management

You'll Thrive If You Have:

5+ years of relevant IT networking infrastructure experience with progressively increasing responsibility

5+ years extensive experience in Cisco Networking Technologies

Strong technical, analytical, and interpersonal skills

Practical knowledge of Networking Technologies: DNS, DHCP, VPN, Network Security, IP Routing Protocols

Hands-on knowledge of Cisco technologies: Routing & Switching, BGP, OSPF, Cisco Wireless, Meraki Wireless, Palo Alto Firewalls

Excellent communication skills for technical and non-technical audiences

Strong organizational skills and ability to multitask in a fast-paced environment

High-level problem-solving and technical troubleshooting skills

Availability for rotational 24/7 schedule, including weekends and holidays

Hybrid setup: primarily WFH, with quarterly hands-on presence at Cebu DC (Mandaue) or as needed for network issues

Level: 40–Manager (Individual Contributor)

Available to start ASAP or within 30 days

Education & Certifications:

• Bachelor's degree in Computer Science, IT, or related field
• CCNA certification required; ITIL v3/v4 preferred

Why Join Us?

We empower IT professionals to innovate, make an impact, and grow. You'll enjoy:

Competitive pay, allowances, and performance recognition

Career development and technical training opportunities

A supportive, inclusive, and people-first culture

Hands-on experience with enterprise-level network technologies

Send your CV to:

Apply here:

Know someone perfect for this role? Tag them or share this post—referrals are welcome and rewarded

Ready to take ownership of enterprise networking operations? Apply today and make a tangible impact.

Job Type: Full-time

Pay: Php55, Php115,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Proven growth in IT networking infrastructure roles: 5 years (Required)
• Hands-on expertise in Cisco networking technologies: 5 years (Required)

Work Location: In person

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

Our technology is outstanding, but it's the talented, diverse, and driven people behind our company who make it all happen. Our employees have the determination to go further, the adaptability to adjust to an ever-changing global market, the heart to stay passionate and personally invested, and the mind to know when to step back and put it all in perspective.

Lexmark is in search of a seasoned network operations engineer with a passion for operating, executing, and enhancing standard processes for maintaining an enterprise network. The selected candidate will collaborate with multiple teams to ensure the implementation of Lexmark's IT operations, security, and network policies. The role involves working with architecture and business teams to ensure the availability of the enterprise network. The engineer will also be responsible for monitoring tool efficiency, setting guidelines, and eliminating barriers to achieve desired outcomes. Additionally, they will liaise with other IT operation teams to resolve any network-related issues. The ideal candidate must possess robust communication skills and the ability to manage competing priorities effectively.

Key Roles and Responsibilities:

• Remote Administration and troubleshooting of switches, routers, firewalls, and cloud networks.
• Configuration and management of multiple network security systems to include next gen firewalls, unified threat management services, and Secure Access Service Edge (SASE).
• Deployment of public cloud network services including virtual networks, load balancers, web application firewalls, and virtual gateways.
• Execution of standard network delivery processes such as VLAN creation, route advertisements, firewall policy configurations, DNS record changes, IPAM network creation, network performance reports, network infrastructure hardening, software/hardware licensing, and virtual network peering.
• Coordination of high-impact infrastructure changes and outages during on and off-hours.
• Collaboration with architecture teams providing design feedback, process improvement opportunities, and potential solution enhancements.
• Act as the escalation contact for the network helpdesk and incident managers.
• Communicate regularly with management and architecture teams on operational metrics.
• Light travel will be required to meet with international teams.
• Hands on support for the deployment of new infrastructure and maintenance of existing infrastructure at the company headquarters location.
• Be an advocate and change leader for network-security initiatives and operational processes with a goal of improving the overall culture.

Competencies, Skills, Knowledge and Abilities:

• Advanced knowledge of LAN, WAN, VLAN, Public Cloud, Wireless, and VoIP networking technologies.
• Advance knowledge of routing protocols to include Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Enhanced Interior Gateway Routing Protocol (EIGRP).
• Advanced knowledge of network security concepts, including web filters, NIDPS, DLP, SSL-DPI, firewalls, etc.
• Advanced knowledge of network services, including DNS, DHCP, IPAM, SNMP, IPSec, NetFlow.
• Knowledge of Secure Access Service Edge (SASE) and Network Access Control (NAC) technologies.
• Knowledge of scripting, automation, and DevOps functions including Infrastructure-as-Code (IaC) and Configuration-as-Code (CaC).
• Advanced troubleshooting and diagnostic skills.
• Proven ability to lead and manage multiple priorities with proven organizational skills with the ability to manage multiple tasks with changing priorities.
• Strong ability in multiple technologies, analytical techniques, and leadership skills.
• In-depth knowledge of Operational Processes (Event, Incident, Change, Problem).

Education, Experience and Certifications Basic Requirements:

• Bachelor's degree in computer engineering or related field with 3-5 years of networking and security experience.
• Experience working with Fortinet, Cisco, InfoBlox, Microsoft Azure, and Amazon Web Services (AWS) technologies.
• Experience with client facing Network Operations Center (NOC) support.
• Excellent verbal and written communication skills.
• Experience with ITSM, ITIL, NIST, CIS, and ISO 27001 frameworks.
• Experience with working with onshore and offshore global teams.

Preferred Certifications:

• Microsoft Azure Certifications (AZ-900, AZ-700, AZ-500, AZ-204)
• CompTIA + Certifications (Network+, Security+)
• Cisco Certifications (CCNA, CCNP)