258 Mortgage Loan jobs in the Philippines

We are looking for Junior to Senior Level Broker Supports, Loan Processors, or Financial Services Professionals who will assist our Australian clients in efficiently processing mortgage loan applications. As a Broker Support you will be in charge of making sure of the timely and accurate processing of loan applications with high levels of client satisfaction within defined service levels and process steps.

Key Responsibilities:

Understanding the core business activities

• Understand different types of loans
• Understand the loan broking process
• Understand requirements of lenders & their checklists
• Understand property valuations

Business processes pertaining to Loan Lodgement

• Understand structure of a loan application
• Conduct serviceability/affordability calculation for various lenders
• Complete and lodged new customer application to lender for residential loans
• Use efficiently all systems used to process loans and manage customers

Business processes from Unconditional Approval – Settlement

• Follow up with lenders at each stage to ensure the loan is moving smoothly
• Follow up with property valuers to ensure the loan is moving smoothly
• Liaison with external stakeholders - banks, solicitors, & real estate agents, to ensure smooth settlement

Processes/Duties:

Lodgment, prepare files, and follow up on missing information

• Preparing customer packs for meetings & sending welcome packs
• Creating new customer/loan records via CRM
• Ensuring fact find, supporting docs, authorities and risk profile are completed properly and signed
• Manage physical supporting documents & collate missing information
• Data enter application data in CRM & ApplyOnline
• Preparation of various documents such SOA, PCAR, Credit Proposal and Forms in compliance with Lender's regulation
• Ordering of upfront valuation and property reports
• Ensure notes are made in CRM
• Following up on all aspects of the process ensuring smooth closings. This includes working on checklists, and all remaining CRM Queue items tasks which includes phone calls to banks, solicitors etc.

Unconditional Approval – Settlement process

• Complete entire process from Unconditional Approval to Settlement
• Liaison with external stakeholders; banks, solicitors, real estate agent to ensure smooth settlement
• Organizing required documentation from various parties to ensure settlement
• Organizing appropriate offset accounts with the various branches/personal bankers
• Providing correct account access to customers
• Organizing conference calls/phone meetings to handover customer queries to the appropriate area/post settlement
• Notifying customers of the settlement confirmation

Customer & Lender communication

• Follow up with the customer for all necessary documentation
• Send loan pack by email to lender after lodgment
• Follow up with lenders to ensure all loan pack info is received by the lender
• Follow up with lenders at each stage to ensure the loan is moving smoothly
• Liaison with loan writer to ensure the loan progresses as the original submission

Post-settlement customer service

• Top up loans/variations/increases
• Loan switch process/changing loan types, etc.
• Resolving banking issues by liaising between the bank & customer
• Assist with various services the business may offer to a customer during the variation processes

General administration

• Maintain various network folders
• Create Word, Excel docs as required

Qualifications

• Finance industry experience or specialization in US/UK/AU mortgage industry.
• Bachelor's degree in Business Administration, Accounting, Finance, or a related field is preferred but not required. High school or vocational qualifications may also be considered based on relevant work experiences.
• Strong English communication skills, including verbal, written, and comprehension, with an emphasis on effective telephone and email communication

Salary Range: 35, ,000

Work Set-Up: Work onsite | Mon-Fri | 6am - 3pm

Benefits:

• Leave Benefits: 5 Sick Leaves + 10 Vacation Leaves
• Allowances: Rice, Clothing/Uniform, Medical, and Meal Allowance
• Healthcare: HMO with 1 free dependent
• Parental Support: Paid Maternity and Paternity Leave
• Government Contributions: SSS, PhilHealth, and Pag-IBIG

Responsibilities:

• Assess and verify loan applications for completeness and accuracy.
• Gather necessary financial documents from clients (e.g., income statements, ID, bank statements).
• Undertake servicing calculations - assess borrowers' ability & eligibility to lend
• Communicate with banks and lenders to submit applications and follow up on approvals.
• Ensure all loan applications meet Australian financial and regulatory requirements.
• Maintain accurate records and update client information in CRM and loan processing software.
• Provide updates to clients on the status of their loan applications and request additional information if needed.
• Assist mortgage advisers and other team members with loan-related tasks.
• Ensure deadlines are met to move loans smoothly to approval and closing.
• Identify and address any issues or missing information in loan applications.

Requirements:

• 3-year + Experience as a Loan Processor, Loan Writer, or similar role
• Knowledge using Applyonline and LoanApp for application submission
• Experience with Infinity CRM, Quickli, and Australian Compliance Obligation is an advantage.
• Microsoft Office competence (Word / Excel)
• Basic computer proficiency
• Good written and verbal communication skills
• Motivated and excellent problem-solving skills
• Organized and keen on details
• Task-oriented and able to meet deadlines

Our Location: Unit 1E, Philexcel Annex, Clark Freeport, Mabalacat, 2003, Pampanga

Who we are:Guerilla Staffing Solutions is a family-owned business with roots in both Australia and the Philippines. Our vision is to create enduring employment opportunities for our team members, and we are dedicated to fostering a positive, inclusive, and respectful work environment. We prioritize open communication, trust, and mutual respect among our staff and clients. We carefully partner with clients who value kindness and inclusivity in their treatment of employees, irrespective of their geographical location.

Job Type: Full-time

Pay: Php35, Php45,000.00 per month

Benefits:

• Additional leave
• Company events
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

The role of a Loan Processor is to assist with the administrative tasks that sit between these processes and the ongoing tasks involved in maintaining a long client relationship over the years.

Job Functions of a Loan Processor

All items are at the instruction/direction of your franchisee

• Make updates to core loan processing systems – Broker Platform, ApplyOnline, Simpology etc – to ensure loan processing progress, accuracy and maintenance of data.
• Make updates to CRM - Hubspot
• Communicating directly with the client (phone & email)
• Update client every 2 days (minimum) on progress
• Deal directly with lender (portal, phone & email) to provide any required documents, answer any questions, follow up on progress, check rates, clarify eligibility
• Refer any credit critical issues directly to Mortgage Choice Franchisee/Manager
• Keep Mortgage Choice Franchisee/Manager updated on all activity
• Coordinate with other stakeholders as required (solicitors, conveyancers, real estate agents, other lenders etc.)
• Prepare documents for client
• Save and add documentation to appropriate Mortgage Choice System (Google Drive, Vault etc) as per compliance standards
• Be responsive and available to discuss work with Mortgage Choice Manager/Franchisee/workflow management tickets during working hours
• Communicate any challenges that may impact meeting of SLAs or client outcomes
• Other activities as directed by Mortgage Choice Manager/Franchisee
• Ensuring that applications are sent with complete documentation

Prohibited Activities

- Providing any financial advice to clients

- Performing end to end analysis of the client situation or lender solution. Can only be done under instruction from broker.

Skills Required / Requirements:

• Must have at least 1 year of experience in mortgage loan processing
• Must be amenable to work on a Hybrid Setup or WFH.
• Must have attention to details
• Understanding of secure data handling protocols with Personal Data
• Communication – very strong English language skills (written & verbal)
• Customer service experience and focus
• Experience in Australian mortgage processes and credit
• Strong working knowledge of Microsoft Office, email, calendar, google drive, PDF tools etc.
• Strong IT competency to learn use of new systems
• Ability to follow complex loan structures and processes
• Ability to identify and suggest improvements in processes

Job Types: Full-time, Permanent

Pay: Php35, Php70,000.00 per month

Benefits:

• Health insurance
• Work from home

Experience:

• Mortgage Loan Processing: 1 year (Required)
• ApplyOnline : 1 year (Preferred)
• Australian Mortgage: 1 year (Required)

Work Location: Remote

We are looking for a skilled
Closing Assistant
with a strong background in the
local or U.S. mortgage/home loan industry
. In this role, you will oversee the
loan closing process
, ensuring that all documentation is accurate, complete, and submitted on time.

The ideal candidate is
detail-oriented, proactive, and well-versed in mortgage disclosures, regulations, and closing procedures
.

Key Responsibilities

• Manage all
  redisclosures
  including
  Change of Circurrence (COC)
  ,
  Loan Estimates (LEs)
  , and
  Closing Disclosures (CDs)
  , ensuring accuracy in fees, escrows, and regulatory compliance.
• Once a loan reaches
  Clear to Close
  status, balance the
  Closing Disclosure
  with the title company and submit all
  Prior To Document (PTD)
  conditions for underwriter review and approval.
• Independently manage a
  loan pipeline
  —coordinate with title companies, underwriters, and internal teams, and escalate issues that may affect funding timelines.

Qualifications

• Minimum
  2 years of experience
  as a
  Closing Assistant
  supporting local or U.S.-based mortgage/home loan clients.
• Strong understanding of
  mortgage disclosures, closing documentation, and compliance regulations
  .
• Proficiency in
  Encompass
  or similar mortgage loan origination software, with direct experience in disclosures and loan closings.
• Exceptional
  attention to detail
  ,
  time management
  , and
  communication skills
  .
• Willing and able to work
  remotely
  on a
  night shift
  schedule to align with U.S. business hours.

Ensure the accuracy and completeness of loan applications, prepare loan files for underwriting, and communicating with borrowers and loan officers throughout the loan approval process. Must be detail-oriented, have strong analytical skills, and enjoy working with people

Requirements

• Bachelor's degree in Finance, Business Administration, or a related field preferred.
• Minimum of 1-2 years of experience in mortgage processing or a similar role.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite and loan processing software.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Understanding of mortgage lending principles and procedures is a plus.
• Morning Shift, 7AM-4PM.

Responsibilities

• Gather and verify loan application documentation: This includes tax returns, pay stubs, bank statements, assets, salaries, debts and employment status and other financial documents to fill in information for the loan application.
• Evaluate credit histories and analyze credit reports and debt-to-income ratios: Assess the borrower's creditworthiness and ability to repay the loan.
• Calculate loan payments and closing costs: Ensure all financial calculations are accurate and meet compliance regulations.
• Communicate with borrowers and loan officers: Address any questions or concerns about the loan application process.
• Prepare loan files for underwriting: Organize and package all required documentation for underwriter review.
• Obtain any missing or incomplete documentation: Work with borrowers to gather any additional information needed for loan approval.
• Track loan processing timelines: Ensure all deadlines are met to keep the loan on track for closing.
• Adhere to company policies and procedures: Maintain compliance with all relevant regulations and industry standards
• Research and correct mistakes in applications for clients
• Review file documentation for missing or erroneous information
• Assist Loan Officer with requests and tasks needed to complete and process applications

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

• Paid training

Work Location: In person

Connext, we're not just about outsourcing — we're about innovating and elevating business processes for world-class companies across diverse industries, including Title and Escrow, Healthcare, Produce Distribution, Retail & Fashion, Design Consulting, and Finance.

Now, we're looking for a dedicated Mortgage Loan Processor to support our US-based client and grow with us

What's in it for you?

• Competitive Compensation
• Perfect Attendance Bonus
• Company-Provided Equipment
• 25% Night Differential Pay
• Life and HMO Insurance Coverage
• 20 Leave Credits
• Good Company Culture

What is the job?

The Mortgage Loan Processor is responsible for analyzing customer issues and preparing appropriate solutions or clarifications. This role requires delivering prompt and professional responses to customer inquiries across various platforms.

Key Responsibilities:

• Speak with customers via chat, email, phone, and text.
• Assist internal stakeholders to ensure resolutions are reached and communicated to the appropriate parties.
• Advise customers of their loan status and explain the next steps.
• Problem-solve and troubleshoot with borrowers, based on their loan status.
• Should be detail-oriented and comfortable with math equations, particularly in computing debt-to-income ratios (DTI and CLTV)
• Handle escalation and assist resolve complex issues.

Qualifications:

• Minimum of 1 year mortgage experience
• Strong computer literacy with proficiency in Excel and G Suite
• Clear communication skills, both oral and written
• Detail-oriented, organized, and accurate in data entry/documentation
• Effective in multitasking, time management, and meeting deadlines
• Collaborative team player with problem-solving skills and professionalism in handling confidential information

Be part of a growing global team that values innovation, collaboration, and professional growth. Apply today and take the next step in your career with Connext

We are looking for a skilled Closing Assistant with a strong background in the local or U.S. mortgage/home loan industry. In this role, you will oversee the loan closing process, ensuring that all documentation is accurate, complete, and submitted on time.

The ideal candidate is detail-oriented, proactive, and well-versed in mortgage disclosures, regulations, and closing procedures.

Key Responsibilities

• Manage all redisclosures including Change of Circurrence (COC), Loan Estimates (LEs), and Closing Disclosures (CDs), ensuring accuracy in fees, escrows, and regulatory compliance.
• Once a loan reaches Clear to Close status, balance the Closing Disclosure with the title company and submit all Prior To Document (PTD) conditions for underwriter review and approval.
• Independently manage a loan pipeline—coordinate with title companies, underwriters, and internal teams, and escalate issues that may affect funding timelines.

Qualifications

• Minimum 2 years of experience as a Closing Assistant supporting local or U.S.-based mortgage/home loan clients.
• Strong understanding of mortgage disclosures, closing documentation, and compliance regulations.
• Proficiency in Encompass or similar mortgage loan origination software, with direct experience in disclosures and loan closings.
• Exceptional attention to detail, time management, and communication skills.
• Willing and able to work remotely on a night shift schedule to align with U.S. business hours.

Job Type: Full-time

Pay: Php45, Php50,000.00 per month

Benefits:

• Work from home

Application Question(s):

• How many years of experience do you have working as a Closing Assistant in the mortgage or home loan industry?
• Have you supported U.S.-based clients or lenders in your previous roles?
• Do you have hands-on experience managing mortgage loan redisclosures such as Change of Circumstance (COC), Loan Estimates (LEs), and Closing Disclosures (CDs)?
• Do you have experience working with Encompass mortgage loan origination software?
• Which loan origination software (LOS) have you worked with? Please select all that apply: Encompass, Calyx Point, DocMagic, Other (please specify), or None.

Work Location: Remote

Key Details:

·    Schedule: Monday to Friday, New Zealand hours

·    Work Environment: Secure work from home

The Company

Matthew Dawe Mortgages is a New Zealand based young and growing mortgage company. We are passionate about helping clients get finance for their dream home, first home or investment property. We take the stress and confusion out of the mortgage process by helping clients get approved, negotiate with lenders & provide financial advice along the way. After a growth period we need someone to help with analysing client documents, writing deals, proposals & preparing servicing calculators. This involves reviewing & understanding a clients supporting information and packaging this up for presentation to lenders to help the client get approved. There are other credit related tasks such as research & property/security tasks as well as pricing & structure tasks. We have a team of young, happy, high performers, who are committed to their work and who support each other to succeed.

The Role

We are looking for a gun Loan Writer | Credit Analyst. You'll analyse the client's supporting documents, research lender criteria and package up/ produce a lender proposal/diary note and servicing calculator. Your goal will be to accurately & timely assist the Mortgage broker | Financial adviser to help clients get finance to purchase a home whilst providing excellent attention to detail along the way.

You will have at least 18 months experience as a Loan writer | Credit analyst for a New Zealand or Australian based mortgage broker. The right person for this role will know how to package a deal, and can research lender criteria, understand the clients deposit, income, bank statements and other supporting documents, and produce a thorough proposal and servicing calculator. This involves carefully checking your work and following a process.

Your success will enable us to help more clients, by freeing up/ supporting the Mortgage broker | Financial adviser. Ideally you will have 18 months+ experience as a loan writer analysing client documents, packaging & writing up deals. We are after a self-starter who is driven by constant improving & learning as a personal philosophy, has a high attention to detail and takes pride in their work. This role would suit someone who takes the initiative, is adaptable and can follow a system to a successful result.

Requirements

·    Experience: Proven 18 months+ experience working for a New Zealand or Australian based mortgage broker as a loan writer | credit analyst analysing a clients supporting documents, researching lender criteria and packaging up a proposal/diary note & servicing calculators is a prerequisite for this role.

·    Know mortgage loan products, bank platforms, and processes.

·    Understand bank/lender policies and procedures.

·    Skills: Excellent verbal and written English communication skills

·    Attention to detail: Being able to focus

·    Characteristics: You are highly ethical, take accountability & ownership of your work

·    Learning & improving as a self-philosophy, being able to 'dig in' when the learning/going gets tough to achieve improvement & a well earnt success.

·    Ability to follow a process, be adaptable to learn our process, read checklists & watch videos carefully then implement this learning into completing tasks for clients with a high degree of accuracy.

·    Strong computer skills: Strong computer skills are essential

·    Highly organised & proficient at prioritising tasks

·    Team player ability to work under pressure & prioritise appropriately.

·    You are smart, detail orientated, have strong sense of pride/checking work and are able to focus.

Benefits

At Matthew Dawe Mortgages, we ask a lot, which is why we give so much in return. We offer:

· Great pay: 70,000 PHP/month, 40 hours per week, 5am – 2pm PHST (with an hour of breaks, 8 hours worked/day) Monday to Friday

· Remote working: No travel, work from home

· th month Bonus/December Bonus: 1 month salary as a bonus paid in December

· Public Holidays Day off or Double Pay: 7 paid days off per year or choose to work these for double pay

· Annual Leave/Paid time off: Additional 5 sick/vacation/annual leave days off per year

· Salary Scales model: Guaranteed salary increases when you hit certain milestones in the role as you progress & learn

· Automated workflow process with description of tasks you need to complete, checklists & videos is all built and ready for you to study, learn & follow.

· Supportive Culture: Dedicated senior member supporting, providing feedback and answering questions

· Good career opportunity & recognition to progress

· Small friendly team/ Family environment

Please only apply if you have a minimum of 18 months+ experience as a loan writer | credit analyst for a New Zealand or Australian based mortgage broker, this role is not for VA's who are only doing mortgage support tasks (such as submitting of completed deals, organising/naming client documents) this is a credit analyst role, you must have experience researching lender criteria and packaging up/ producing a lender proposal/diary note and servicing calculators.

Please apply if you meet the criteria above and are detail orientated, have strong sense of pride/checking work, are able to focus and are committed to learning more.

To submit your application, in strict confidence, please apply online using the appropriate link below. Your interest will be treated in the strictest of confidence.

How to apply for this role:

Answer some basic questions:

· What role are you applying for?

· What is your current role, length of time & responsibilities?

· Please explain your experience/current role in how it relates to the criteria for this position which is a prerequisite of this role.

· Why are you looking for a new role?

· Are you available to start full time straight away? When can you start?

· Do you have a degree or qualification? Name the qualification & what field is this in?

· We are looking for someone who is smart, committed to learning/ improving and can carefully check their work for accuracy as is a adaptable. Why do you think you would be good for this role?

& Send your Resume to with the subject line job title

The
Mortgage Loan Processor
is responsible for analyzing customer issues and preparing appropriate solutions or clarifications. This role requires delivering prompt and professional responses to customer inquiries across various platforms.

Responsibilities

• Speak with customers via chat, email, phone, and text.

• Assist internal stakeholders to ensure resolutions are reached and communicated to the appropriate parties.

• Advise customers of their loan status and explain the next steps.

• Problem-solve and troubleshoot with borrowers, based on their loan status.

• Should be detail-oriented and comfortable with math equations, particularly in computing debt-to-income ratios (DTI and CLTV)

• Handle escalation and assist resolve complex issues.

Qualifications

• Excellent computer literacy skills with strong proficiency in Excel and G Suite applications.

• Clear and coherent communication skills to be able to provide accurate information.

• Detail-oriented and organized approach to handling tasks.

• Ability to manage multiple tasks and prioritize effectively.

• Exceptional attention to detail and accuracy in data entry and documentation.

• Ability to collaborate effectively within a team environment and work independently as required.

• Demonstrated ability to handle confidential information with discretion and professionalism.

• Problem-solving skills and a proactive approach to identifying and resolving discrepancies.

• Strong time-management skills and the ability to meet deadlines in a fast-paced environment.

Screening Criteria

• Minimum of (1) year of mortgage experience.

• Must have a stable employment history.