9 Monitoring Vital Signs jobs in the Philippines

URGENT HIRING!
br>Our team is currently looking for a candidate who has at least the following qualifications such as;

- Graduate of any 4-year course
- With Experience in Customer Service

Salary - to be discussed

About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. br>
Steinberg Diagnostic Medical Imaging (SDMI) was founded 30 years ago and has grown to be one of the largest outpatient radiology practices in the United States. True to our mission and vision of delivering an EXCEPTIONAL patient experience and accurate results through compassion and cutting edge technology, and be the medical imaging provider of choice for every patient and physician, and the employer of choice for our community.

Position Summary:

As a Patient Care Coordinators, we are responsible for maintaining patient information and coordinating with caregivers and insurance companies. We handle all requests and inquiries for patient information and disperse this information according to federal and state regulations. Ensuring compliance with the medical facility’s policies and procedures and developing interdisciplinary care plans for patients is part of our main responsibilities. < r>
Responsibilities:

-Assists callers with appointment scheduling, obtaining patient demographics, insurance and financial information.
-Process incoming referrals, verifying benefits, eligibility and authorization for both new and established patients.
-Coordinate and respond to patients' and referring providers’ concerns in a timely manner and ensure patient satisfaction. < r>-Execute outbound calls or electronic tasks to assist with providing outpatient radiology-related services.

Requirements:

-Previous experience as at least 1 year
-With experience as an Patient Care Coordinator or in a similar capacity
-Knowledge of medical terminology, ICD10 and CPT coding and procedures (preferably)
-Ability to type at least 40 wpm
-The ability to multi-task consistently and work in a fast-paced environment
-Previous experience as a medical receptionist/front desk or related experience
-Proficient in English
-Excellent written and oral communication skills
-With strong attention to detail

Job Summary:
A Patient Care Specialist acts as a liaison between patients, medical staff, and healthcare providers. They help coordinate patient appointments, assist with medical records, address patient concerns, and ensure a smooth and efficient flow of care. The specialist also helps improve the overall patient experience by providing excellent customer service and ensuring that patients’ needs are met in a timely manner. br>
Key Responsibilities:
1. Patient Interaction & Support:
Patient Intake: Greet patients, collect personal and insurance information, and verify patient details.
Patient Communication: Answer patient inquiries via phone, email, or in person. Provide information about treatments, appointments, insurance, and policies.
Appointment Scheduling: Schedule, reschedule, and confirm patient appointments. Ensure proper coordination of appointments with physicians, specialists, or departments.
Patient Advocacy: Serve as a patient advocate, ensuring their concerns are addressed and that they understand their treatment plans, follow-up needs, and care instructions.

2. Administrative Support:
Medical Records Management: Update and maintain accurate patient records in the electronic health record (EHR) system, ensuring compliance with confidentiality and HIPAA regulations.
Insurance Verification: Verify insurance information, assist with claims, and address any billing questions or issues that may arise.
Data Entry: Enter patient data, treatment information, and other relevant records into the healthcare system for tracking and reporting purposes.
Appointment Reminders: Send reminders for upcoming appointments and follow-up visits via calls, texts, or emails.

3. Patient Education:
Care Instructions: Provide patients with pre- and post-care instructions, explaining procedures, medication regimens, and any other necessary healthcare information.
Health Resources: Direct patients to additional resources such as educational materials, support groups, or healthcare providers based on their needs.

4. Coordination of Care:
Referral Coordination: Assist patients in coordinating referrals to specialists or follow-up appointments as recommended by the healthcare provider.
Test Results & Follow-ups: Help ensure patients receive test results and follow-up instructions promptly. Communicate results to patients as directed by healthcare providers.
Team Collaboration: Work closely with physicians, nurses, medical assistants, and other healthcare professionals to ensure that patients receive comprehensive care and that all aspects of their treatment are coordinated.

5. Billing & Payment Assistance:
Insurance Verification: Confirm patient insurance eligibility, coverage, and benefits before appointments.
Billing Support: Assist patients with billing questions, provide cost estimates for procedures, and help them understand their financial responsibilities for services rendered.

6. Patient Advocacy & Experience:
Patient Comfort: Ensure patients are comfortable and informed during their visits, addressing any concerns or anxieties they may have about their care.
Feedback Collection: Gather patient feedback about their experiences and escalate any unresolved issues or complaints to appropriate staff or management.

7. Compliance & Record-Keeping:
Confidentiality & HIPAA Compliance: Ensure all patient data is kept confidential and handled according to HIPAA regulations.
Health Regulations: Stay updated on health regulations, medical office protocols, and best practices for patient care.

Skills & Qualifications:
Education:
Candidate must be a graduate of any 4-year course
Preferably with at least 1 year of related experience in customer service

Key Skills:
Excellent Communication: Ability to communicate clearly and compassionately with patients, families, and healthcare teams.
Empathy & Compassion: A caring attitude and ability to build rapport with patients and help ease their concerns.
Attention to Detail: Ensure accurate data entry, billing information, and patient records are maintained.
Problem-Solving: Ability to troubleshoot patient concerns, resolve scheduling conflicts, and manage billing issues efficiently.
Organizational Skills: Strong ability to juggle multiple tasks, manage appointments, and ensure smooth operations in a busy healthcare environment.
Knowledge of Healthcare Terminology: Understanding of medical terms, insurance policies, and healthcare practices.
Multitasking: Ability to handle multiple tasks simultaneously, including answering phones, assisting patients, and updating records.

ob Description:
The Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. br>
Requirements:
· Candidate must be a graduateof any 4-year course br>· Preferably with at least 1 year of related experience in customer service br>· Must have excellent verbal communication skills. br>
"6 days a week
Onsite
Clinic Hours: 10:00AM-5:00/7:00PM
1 Day Off (Weekday)"

Location: Bridgetowne, Quezon City
For Allied Graduates (with or without license) br>Are you a graduate of Allied Sciences, Social Sciences, Social Work, or Human Services? This is your opportunity to join a healthcare team that values your background and experience.
Qualifications:
Bachelor’s Degree in Allied Sciences, Social Sciences, Social Work, or Human Services < r>

At least 1 year of direct patient care experience in any of the following:


Long-term care


Home or community-based services


Hospital or facility-based care


Case management or managed care organizations


BPO healthcare – member services via phone < r>

Not qualified if experience is limited to:
Pediatric or provider-only care


Email or chat-only interactions


Roles with no direct contact with patients


Compensation and Benefits:
28000 basic salary


1000 flex fund allowance


20 percent night differential


HMO coverage starting on Day 1


HMO coverage for dependents upon certification


Life and accident insurance


13th and 14th month pay


Annual performance-based increase


Apply Now
Send your resume or tag someone who fits the qualifications. This is your chance to be part of a professional and rewarding team in Quezon City.

Job Description
br>The Patient Care Quality Officer is responsible for overseeing and improving the quality of patient care provided within the home care setting. The role includes conducting audits, analyzing data, implementing quality improvement initiatives, ensuring compliance with regulatory standards, and collaborating with the clinical service staff to improve patient outcomes.

QUALITY ASSURANCE AUDITS AND REVIEWS

Conduct regular audits remote or on-site, of documentation, patient care, and clinical procedures.
Review patient records to ensure compliance with home care policies, patient care standards, and regulatory requirements.
Monitor and evaluate infection control practices and patient safety protocols.
DATA COLLECTION AND ANALYSIS

Collect and analyze data related to patient outcomes, clinical staff performance, and service quality.
Identify trends, gaps, and areas for improvement in patient care practices.
Prepare reports and present findings to leadership for action planning.
COMPLIANCE MONITORING

Ensure adherence to national and local regulatory requirements.
Assist in preparing the company for accreditation surveys and inspections.
Develop and implement corrective action plans when deficiencies are identified.
STAFF TRAINING AND DEVELOPMENT

Educate clinical service staff on quality assurance standards, patient safety initiatives, and best practices.
Assist in the development of training programs to enhance clinical service competencies and compliance with quality standards.
Provide coaching and mentoring to clinical service staff to improve performance in areas identified through audits and evaluations.
ROCESS IMPROVEMENT

Collaborate with clinical service staff and management to develop and implement quality improvement initiatives.
Lead or participate in multidisciplinary quality improvement teams to improve patient care processes.
Facilitate the implementation of evidence-based practices and protocols to enhance patient outcomes.
PATIENT CARE EVALUATION

Evaluate patient care delivery and outcomes to ensure highquality, patient-centered care.
Address patient and family concerns regarding patient care quality, and work to resolve issues through continuous quality improvement.
DOCUMENTATION AND REPORTING

Maintain comprehensive records of quality assurance activities, audits, and outcomes.
Develop and submit detailed reports on quality assurance findings to nursing leadership and the quality assurance committee.
RISK MANAGEMENT

Identify potential risks to patient safety and implement measures to mitigate those risks.
Collaborate with risk management teams to reduce incidents and improve patient safety.
QUALIFICATIONS

Graduate of any Allied Health Course
Good people skills.
BLS Certified is a plus
Excellent verbal and written communication skills
Willing to work in shifting schedule or extended hours
In-depth knowledge of all procedures used in the management of hospitals or home care organizations
Has the compassion to serve and help patients
Strong MS 365 knowledge.
Job Type: Full-time

Benefits:


Opportunities for promotion
Paid training

Location: Bridgetowne, Quezon City
For Non-Allied Graduates or Associate Degree Holders br>Do you have real-world patient care experience but a non-allied degree? We’re looking for dedicated professionals ready to support patients and providers in a healthcare setting. < r>Qualifications:
Associate Graduate or College Graduate from any course


At least 2 years of direct patient care experience in any of the following:


Long-term care


Home or community-based services


Hospital or facility-based care


Case management or managed care organizations


BPO healthcare – member services via phone < r>

Not qualified if experience is limited to:
Pediatric or provider-only services


Email or chat-only work


Roles without direct patient contact


Compensation and Benefits:
28000 basic pay


1000 flex fund allowance


20 percent night differential


HMO coverage starting on Day 1


HMO for dependents after certification


Life and accident insurance


13th and 14th month pay


Annual salary increase based on performance

This is a remote position.

Virtual Rockstar is seeking a Patient Care Coordinator to join our team and support our healthcare partner in managing patient communications. This role plays a key part in ensuring patients feel cared for, informed, and supported throughout their healthcare journey.

About Our Partner

Our healthcare partner is committed to redefining medicine through continuous research, problem solving, and evidence-based practice. They strive for excellence in patient care and safety, utilizing a unique model that integrates cutting-edge technologies with a patient-centered, problem-solving approach. Their specialized focus is on the treatment of sports-related injuries and other musculoskeletal conditions, helping patients recover and thrive with innovative, high-quality care.

Responsibilities

Handle patient inquiries via phone, email, and secure messaging.

Coordinate appointment confirmations, rescheduling, and telehealth setup.

Follow up with patients after visits or procedures to check progress and provide support.

Send personalized patient communications, including instructions, reminders, and follow-up messages.

Assist with FAQs and escalate medical concerns to clinical staff as appropriate.

Maintain accurate patient records and documentation within the EMR system.

Ensure patient privacy and confidentiality at all times.

Tools & Systems You’ll Use

Athena Health EMR (electronic medical records)

Microsoft 360 Suite (Outlook, Excel, Teams)

Pain log program for patient tracking

Requirements

Prior experience in healthcare administration or patient support is strongly preferred.

Excellent verbal and written English communication skills.

Ability to handle sensitive patient interactions with professionalism and empathy.

Familiarity with EMRs (AthenaHealth experience is a plus).

Strong organizational and multitasking skills.

Benefits

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families in the Philippines.