1,284 Microsoft IT jobs in the Philippines

Microsoft Operations Specialist

Tasks and Responsibilities

Summary

The Microsoft Operations Specialist position is located in the Microsoft Business Unit, reporting to the Operations Manager. The role is responsible for the administration of Quotes, Orders and Requests, including problem order management, and liaising between Sales, Distribution, Operations, and BDM's.

Training and Quality

· Undertake training with relevant vendor subject matter experts to build and maintain individual vendor knowledge. It is a requirement of this role that you achieve a comprehensive understanding of vendor ordering tools and end to end business process requirements

· Provide suggestions to improve existing business procedures and processes and maintain accurate work instructions to ensure any process changes are published through the quality system

Order Management

· Issue return authorisations in accordance with company guidelines

· Ensure order issues are resolved in a timely manner

· Ensure the notes section of problem orders always contain detailed information as to the nature of the issue and the investigation conducted

· Liaise with relevant departments to ensure customer orders, amendments and enquiries are resolved accurately and in a timely manner

· Email inbox to be checked on a regular basis to ensure requests are attended to in a timely manner

· Answer all telephone calls presented in a professional and timely manner

· Utilise vendor websites to obtain relevant authorisation numbers, certification levels and product qualification

· Provide assistance to Resellers on licensing programs, and recommend complimentary licensing programs/products relevant to query from Reseller, with efficient, prompt, clear and concise answers to telephone queries and email enquiries

· Maintain a high level of initiative and enthusiasm and ensure a professional and helpful manner at all times

· Act as a point of contact for customer licensing and annuity enquiries and provide quotations as required. Provide "standard" product pricing and availability to Resellers upon request. Provide quotations upon request after consultation with Account Manager/s and ensure customer requests for negotiated pricing are forwarded to Account Managers

· Effectively assist in the Annuity opportunities on a monthly basis to ensure that the team budget is achieved

· Work closely with the Vendors to ensure up to date information is supplied to customers and internal staff on changes and updates to the licensing programs. Provide feedback and ideas to relevant management on Licensing and Annuity initiatives

· Have an understanding of the impact of the customer's financial conditions in relation with their business needs

· Check customer annuity orders for correct pricing and product codes when experiencing problems with order entry

· Maintain an up-to-date knowledge and understanding of the features and benefits of the company's licensing and annuity programs and products

· Maintain an understanding of the role of the company's pre-sales/post-sales technical personnel and ensure these personnel are involved in and effectively advised of customer requirements where required. Develop and maintain positive working relationships with internal sales staff and product management

Other

· Attend relevant vendor training when required

· Monitor all Operations databases to ensure orders, requests and tickets are completed in accordance with team Service Level Targets (SLT's)

· Foster close working relationships with all departments that interact with the Microsoft Business Unit

· Ensure all telephone calls presented to the team are answered in a professional and timely manner

· Take ownership of escalations and work with relevant personnel to ensure the necessary corrective action

· During periods of high volume and/ or staff shortages, process orders and requests to ensure Service Level Targets are achieved

· Ensure that workbenches, reseller back order reports, Estimated Time of Arrival (ETA's), order placement, rotations, and all daily tasks are completed in line with published Service Level Targets

· Take all reasonably practicable steps to maintain the health and safety of yourself and others, and to minimise risks

· Follow the company's policies, procedures, and reasonable instructions at all times

Skills, Knowledge and Experience

· Excellent time management and organisational skills

· Strong level of written and verbal communication

· Pro-active and the ability to work with little supervision

· High degree of enthusiasm, flexibility and initiative

· High degree of computer literacy

· Excellent attention to detail

· Intermediate to expert knowledge of Pronto

· Understanding of operational systems and processes

· Intermediate knowledge of MS Outlook and MS Excel

· Strong understanding of vendor processing requirements

Notes:

Office based - Bridgetowne, QC

Mon- Fri 7AM to 4PM PH

Location: Makati City/Hybrid

Employment Type: Full-time/Project-Based

About the Role:

We are looking for a Microsoft Trainer to deliver training programs on Microsoft Infrastructure, Cloud Platforms (Azure, Microsoft 365), and other Microsoft technical courses. This role is essential in equipping IT professionals with practical skills through effective instruction, hands-on activities, and clear, up-to-date learning materials.

The ideal candidate must be willing to conduct both remote and in-person training programs.

Key Responsibilities:

• Conduct quality training sessions on Microsoft infrastructure and cloud platforms (Windows Server, Azure, MS365) and other Microsoft technologies.
• Design and develop course materials, including presentations, labs, exercises, and assessments suited to various learning levels.
• Support Sales in identifying customer training requirements.
• Stay current with certifications as a Microsoft Certified Trainer and other relevant technologies as assigned.
• Deliver presentations and seminars on Microsoft and related technologies.
• Provide consultancy and technical support services to clients when required.

Qualifications:

• Bachelor's/College Degree in Computer Engineering, Computer Science, Information Technology, or equivalent.
• 3-5 years of experience as an IT Trainer or Instructor, with a focus on Microsoft infrastructure and cloud platforms.
• In-depth, hands-on experience with Windows Server 2012/2016 (Active Directory, Group Policy, DNS/DHCP, File Services, RAID, NAS, Hyper-V, Failover Clustering, WDS/MDT, basic management tasks).
• Proficient with PowerShell scripting and virtualization technologies (VMware, Hyper-V).
• Experience with System Center Configuration Manager (SCCM) and System Center Operations Manager (SCOM) (deployment, collections, inventory, updates, WSUS, client/server deployment, management packs).
• Familiarity with System Center Virtual Machine Manager (SCVMM) for host deployment, template creation, and fabric management.
• Strong knowledge of Azure (VM creation, resource groups, networking, storage, Azure AD, AADConnect, Web Apps/Cloud Services).
• Background as a Windows Administrator or in a similar role (3-5 years).
• Experience delivering CompTIA A+, Network+, Security+ courses is a plus.
• Background in Microsoft Intune is a plus.

Key Skills:

• Excellent communication, interpersonal, and presentation skills.
• Strong understanding of training methodologies for technical audiences.
• Self-motivated, resourceful, and capable of working independently.

Certifications (Preferred):

• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Microsoft 365 Administrator
• CompTIA A+, Network+, Security+ (a plus)

Job Type: Fixed term

Contract length: 6 months

Pay: Php70, Php80,000.00 per month

Application Question(s):

• Are you willing to conduct both Virtual Instructor-Led Training (VILT) and in-person trainings?
• Are you willing to accept project-based employment as an Independent Contractor initially for 6 months?

Experience:

• Trainer experience on Microsoft Infra, Cloud Platforms: 3 years (Preferred)
• Windows Server 2012/2016: 3 years (Preferred)
• PowerShell Scripting and virtualization technologies : 3 years (Preferred)

License/Certification:

• Microsoft Certification (Preferred)

Work Location: In person

MICROSOFT TRAINER

(Microsoft Infrastructure, Cloud, and Windows Server)

Location: Makati City/Hybrid

Employment Type: Full-time/Project-Based

About the Role:

We are looking for a Microsoft Trainer to deliver training programs on Microsoft Infrastructure, Cloud Platforms (Azure, Microsoft 365), and other Microsoft technical courses. This role is essential in equipping IT professionals with practical skills through effective instruction, hands-on activities, and clear, up-to-date learning materials.

Key Responsibilities:

• Conduct quality training sessions on Microsoft infrastructure and cloud platforms (Windows Server, Azure, MS365) and other Microsoft technologies.
• Design and develop course materials, including presentations, labs, exercises, and assessments suited to various learning levels.
• Support Sales in identifying customer training requirements.
• Stay current with certifications as a Microsoft Certified Trainer and other relevant technologies as assigned.
• Deliver presentations and seminars on Microsoft and related technologies.
• Provide consultancy and technical support services to clients when required.

Qualifications:

• Bachelor's/College Degree in Computer Engineering, Computer Science, Information Technology, or equivalent.
• 3-5 years of experience as an IT Trainer or Instructor, with a focus on Microsoft infrastructure and cloud platforms.
• In-depth, hands-on experience with Windows Server 2012/2016 (Active Directory, Group Policy, DNS/DHCP, File Services, RAID, NAS, Hyper-V, Failover Clustering, WDS/MDT, basic management tasks).
• Proficient with PowerShell scripting and virtualization technologies (VMware, Hyper-V).
• Experience with System Center Configuration Manager (SCCM) and System Center Operations Manager (SCOM) (deployment, collections, inventory, updates, WSUS, client/server deployment, management packs).
• Familiarity with System Center Virtual Machine Manager (SCVMM) for host deployment, template creation, and fabric management.
• Strong knowledge of Azure (VM creation, resource groups, networking, storage, Azure AD, AADConnect, Web Apps/Cloud Services).
• Background as a Windows Administrator or in a similar role (3-5 years).
• Experience delivering CompTIA A+, Network+, Security+ courses is a plus.
• Background in Microsoft Intune is a plus.

Key Skills:

• Excellent communication, interpersonal, and presentation skills.
• Strong understanding of training methodologies for technical audiences.
• Self-motivated, resourceful, and capable of working independently.

Certifications (Preferred):

• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Microsoft 365 Administrator
• CompTIA A+, Network+, Security+ (a plus)

MICROSOFT TRAINER

(Microsoft Infrastructure, Cloud, and Windows Server)

Location: Makati City/Hybrid

Employment Type: Full-time/Project-Based

About the Role:

We are looking for a Microsoft Trainer to deliver training programs on Microsoft

Infrastructure, Cloud Platforms (Azure, Microsoft 365), and other Microsoft technical

courses. This role is essential in equipping IT professionals with practical skills through effective

instruction, hands-on activities, and clear, up-to-date learning materials.

Key Responsibilities:

 Conduct quality training sessions on Microsoft infrastructure and cloud platforms

(Windows Server, Azure, MS365) and other Microsoft technologies.

Design and develop course materials, including presentations, labs, exercises, and

assessments suited to various learning levels.

upport Sales in identifying customer training requirements.

tay current with certifications as a Microsoft Certified Trainer and other relevant

technologies as assigned.

eliver presentations and seminars on Microsoft and related technologies.

rovide consultancy and technical support services to clients when required.

Qualifications:

achelor's/College Degree in Computer Engineering, Computer Science, Information

Technology, or equivalent.

-5 years of experience as an IT Trainer or Instructor, with a focus on Microsoft

infrastructure and cloud platforms.

n-depth, hands-on experience with Windows Server 2012/2016 (Active Directory,

Group Policy, DNS/DHCP, File Services, RAID, NAS, Hyper-V, Failover Clustering,

WDS/MDT, basic management tasks).

roficient with PowerShell scripting and virtualization technologies (VMware, Hyper-

V).

xperience with System Center Configuration Manager (SCCM) and System Center

Operations Manager (SCOM) (deployment, collections, inventory, updates, WSUS,

client/server deployment, management packs).

amiliarity with System Center Virtual Machine Manager (SCVMM) for host

deployment, template creation, and fabric management.

trong knowledge of Azure (VM creation, resource groups, networking, storage, Azure

AD, AADConnect, Web Apps/Cloud Services).

ackground as a Windows Administrator or in a similar role (3-5 years).

xperience delivering CompTIA A+, Network+, Security+ courses is a plus.

ackground in Microsoft Intune is a plus.

Key Skills:

xcellent communication, interpersonal, and presentation skills.

trong understanding of training methodologies for technical audiences.

elf-motivated, resourceful, and capable of working independently.

Certifications (Preferred):

icrosoft Certified: Windows Server Hybrid Administrator Associate

icrosoft Certified: Azure Administrator Associate

icrosoft Certified: Microsoft 365 Administrator

ompTIA A+, Network+, Security+ (a plus)

JOB RESPONSIBILITIES:

• Understands the technical specifications and design and translates them into program code.
• Develops applications using Microsoft365 (M365), SharePoint, Power Automate, Power Apps, and Power BI.
• Follows approved life-cycle methodologies, creates design documents, and performs program coding and testing.
• Resolves technical issues through debugging, research, and investigation.
• Creates relevant technical documentation and manuals for the applications.
• Provides technical support to users.

QUALIFICATIONS:

• Must be a graduate of any course related to Information Technology / Computer Studies such as, but not limited to: - BS Computer Engineering - BS Information Technology - BS Computer Science
• Work experience in using Microsoft365 (M365), SharePoint, Power Automate, Power Apps, and Power BI.
• At least 2 years of relevant experience
• Must pass the interview and/or technical examination given by BSP.
• Able to present technical information to others with clarity, including both small and large audiences.
• Flexible and analytical.
• Good interpersonal and communication skills.

RELEVANT TRAININGS:

• Microsoft365 (M365)
• SharePoint
• Power Automate
• Power Apps
• Power BI

We are not a BPO company. We work directly with Coinop Group, an Australian company.

Ascentri Inc. is the central support hub of Coinop Group, which has become a leading provider of over 1500 claw machines spread throughout Australia. With partnerships with major shopping centers and support for the Koalakrane franchise, Coinop continues to expand rapidly.

Our Cebu office exists to directly support the Australian operations, providing expertise in accounting, customer service, and IT solutions. We value collaboration, open communication, and continuous innovation. We're dedicated to paving the way for your career growth, inviting you to be a part of the thrilling journey marked by innovation, success, and boundless expansion.

The Microsoft Technical Specialist will manage and execute all Microsoft 365 projects across the organization ensuring smooth planning, deployment and support of MS 365. As Microsoft Technical Specialist, you will be the expert of the platform, work closely with our PH & AU operations to drive efficiency, security, and effective collaboration.

Key Responsibilities:

• Lead, execute, and support Microsoft 365 projects including deployment, migration, configuration, integration and process improvements
• Administer and maintain Microsoft 365 environments (Outlook, SharePoint, OneDrive, Teams, etc.).
• Provide advanced troubleshooting and technical expertise across Microsoft platforms.
• Collaborate with Management to align business needs with Microsoft technologies.
• Stay updated on emerging technologies and best practices

Job Qualifications:

• Proven experience as a Microsoft Technical Specialist, Microsoft 365 Engineer, or similar role.
• At least 5 years of expertise in Microsoft 365 administration
• Excellent problem-solving skills and project management capability
• Excellent communication skills for working with cross-functional teams
• Relevant certifications (Microsoft Certified, MS-900, MS-700, MS-100, MS-101, AZ-900) are a plus

Why Join Us?

• HMO after 1 month for you + 1 dependent (extend to unlimited dependents)
• Mental health support & free weekly onsite doctor consults
• Free daily lunch, fruits, drinks (Php 4,250/month budget)
• Life insurance (Php 100k) & Accident/Disability coverage (Php 100k)
• Paid leaves — 12 VL + 5 SL per year (convert unused to cash)
• Free parking, uniforms, company events & celebrations
• Career growth — salary increments & performance-based rewards

Job Type: Full-time

Pay: Php80, Php100,000.00 per month

Benefits:

• Company events
• Health insurance
• On-site parking
• Staff meals provided

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Project: 3 years (Preferred)

Location:

• Cebu City (Preferred)

Work Location: In person

Job Qualifications

• Bachelor's degree in IT/Software/Computer/Information Sciences, or Electronics Engineering, or Mathematics or any equivalent experience
• 4 years or more experience in a software development role particularly with ASP.NET MVC/Core application and API development
• Proficiency in C#, SQL, front end development using HTML5, CSS3, Javascript & JQuery
• Must have experience in Microsoft Azure Integration.
• Skill in unit test, automation or test driven development
• Amenable to work in Manila.

Job Type: Full-time

Pay: Php80, Php150,000.00 per month

Work Location: In person

Job description:

Company Overview

Intouch Tech is a leading provider in Managed IT Support, Business Telecoms, and Cyber Security. We are dedicated to delivering reliable technology solutions that empower organizations of all sizes to operate securely and efficiently.

Role Overview

You will work closely with clients to ensure seamless deployment and management of Microsoft 365 tools, including Teams, SharePoint, Azure, Power BI, and Copilot, while leading migration projects to modernize workplace environments.

Key Responsibilities

• Microsoft 365 Configuration: Design, configure, and optimize Microsoft 365 environments, including Teams, SharePoint Online, and OneDrive, to meet client-specific needs.
• Migration Projects: Lead and execute migrations from legacy systems to Microsoft 365 (e.g., on-premises SharePoint to SharePoint Online, file servers to OneDrive) with minimal disruption.
• Azure Integration: Implement and manage Azure-based solutions, including Azure AD for identity management and integration with Microsoft 365 services.
• Power BI Development: Create and maintain Power BI dashboards and reports to support data-driven decision-making.
• Copilot Utilization: Leverage Microsoft Copilot to enhance productivity, automate workflows, and provide AI-driven insights within Microsoft 365 environments.
• Teams Optimization: Set up and manage Teams configurations to support collaboration, including channels, permissions, and integrations with other Microsoft 365 tools.
• User Training & Support: Educate clients on best practices for using Microsoft 365 tools and provide functional support for end-users.
• Workflow Automation: Build and customize workflows using Power Automate and Power Apps to streamline business processes.
• Security & Governance: Ensure secure and compliant Microsoft 365 environments by managing permissions, access controls, and governance policies.

Requirements

• Experience: Minimum of 3 years of hands-on experience with Microsoft 365 services, including Teams, SharePoint Online, Azure, Power BI, and migration projects.
• Technical Skills:
• Extensive knowledge of Microsoft Teams configuration and management.
• Proven experience with SharePoint Online site setup, permissions, and content management.
• Expertise in Azure services, particularly Azure AD, and integration with Microsoft 365.
• Strong proficiency in Power BI for creating reports and dashboards.
• Familiarity with Microsoft Copilot for productivity and automation.
• Experience with data migration projects (e.g., on-premises to cloud, legacy systems to Microsoft 365).
• Basic knowledge of Power Automate and Power Apps for workflow customization.
• Soft Skills:
• Excellent communication skills, fluent in English (written and spoken).
• Customer-oriented mindset with the ability to train and support end-users.
• Strong organizational skills and attention to detail.
• Other Requirements:
• Reliable broadband internet connection for remote work

If you are passionate about technology and ready to make a difference, we invite you to apply today and join us in shaping the future of IT solutions

Job Type: Full-time

Application Question(s):

• Do you have a fast and reliable internet connection?
• Do you have a quiet and professional work-from-home setup?

Experience:

• similar: 3 years (Required)

Requirement and Qualification

The ideal candidate for the RIP Developer role must possess the following qualifications:

Essential Skills and Experience:

• Proven experience in developing and deploying applications using Azure Container Apps (ACA) and Azure Service Bus (ASB).
• Strong understanding of serverless container services, microservices architecture, and event-driven architecture.
• Proficiency in using Distributed Application Runtime (dapr), Kubernetes-based Event Driven Autoscaling (KEDA), and Envoy.
• Demonstrated ability to manage resource provisioning, access controls, and cost management within Azure Resource Groups.
• Experience with API Management (APIM) for creating, publishing, securing, monitoring, and analyzing APIs.

Educational Qualifications:

• A bachelor's degree in Computer Science, Information Technology, or a related field is required.
• Desirable - Advanced certifications in Azure technologies, such as Microsoft Certified: Azure Developer Associate or Microsoft Certified: Azure Solutions Architect Expert, are highly desirable.

Additional Experience:

• Experience with state management for stateful applications and services invocation to other microservices.
• Familiarity with message queues and publish-subscribe topics for scalable and reliable cloud-based applications.
• Knowledge of retry mechanisms and dead letter queues (DLQ) for message processing.

These qualifications and background ensure that the candidate is well-equipped to develop and manage highly scalable and reliable integration patterns using Azure services.

Scope of Work/Responsibilities

The RIP Developer will be responsible for designing, developing, and implementing robust and scalable RIP (Right Integration Platform) solutions to support the client's digital transformation initiatives. The consultant will work closely with the project team to understand requirements, develop technical specifications, and ensure the delivery of high-quality RIP systems. Key activities include:

• Analyzing project requirements and translating them into technical specifications.
• Designing and developing RIP software components and modules.
• Conducting thorough testing and debugging of RIP systems to ensure functionality and performance.
• Collaborating with cross-functional teams to integrate RIP solutions with existing systems.
• Providing technical support and troubleshooting for RIP-related issues.
• Documenting all development processes, code changes, and system configurations.
• Ensuring compliance with the client's standards and best practices in software development.
• Training and mentoring junior developers on RIP technologies and methodologies.
• The consultant is expected to deliver a fully functional RIP system that meets the project objectives, along with comprehensive documentation and support materials.
• Detailed Tasks/Expected Output

Requirement Analysis and Planning:

• Conduct a thorough analysis of the project requirements for developing RIP Azure container applications.

Design and Architecture:

• Create detailed design documents that include the logical grouping of Azure services within the Azure Resource Group (RG) for particular projects or initiative.

Development and Configuration:

• Develop and configure ACA to host containerized applications and microservices, ensuring the use of dapr for state management, service invocation, and event-driven architecture.
• Implement KEDA for event-driven autoscaling of Kubernetes workloads.
• Set up and configure ASB for message queues and publish-subscribe topics to ensure reliable and scalable communication between applications.

API Management:

• Utilize Azure API Management (APIM) to create, publish, secure, monitor, and analyze APIs.
• Ensure the APIs are well-documented and accessible to API consumers, providing a seamless integration with backend services.

Testing and Quality Assurance:

• Conduct relevant testing of the developed applications and services to ensure they meet the specified requirements and performance standards.
• Implement automated testing procedures to validate the functionality and reliability of the integration patterns.

Deployment and Monitoring:

• Set-up infrastructure using Infra-as-Code (IaC) tools (e.g., Terraform, Ansible, CloudFormation).
• Deploy the developed applications and services to the Azure platform, ensuring proper configuration and resource allocation within the Azure Resource Group.
• Set up monitoring and logging mechanisms to track the performance and health of the applications and services (e.g., Datadog, Prometheus, Grafana, ELK Stack).

Documentation and Training:

• Prepare detailed documentation covering the design, development, configuration, and deployment processes.
• Provide training sessions and support to the project team and stakeholders to ensure a smooth transition and effective use of the developed solutions.
• Deliverables The individual shall deliver the following key outputs: 1) Contribute to project plan detailing timelines, milestones, and resource allocation. 2) Detailed design documents and technical specifications for project implementation. 3) Develop and configure microservices and API related deliverables using RIP and other provided tool

Job Type: Fixed term

Contract length: 12 months

Pay: Php100, Php140,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person