21 Metro Retail Stores Group jobs in the Philippines
E-Commerce & Store Operations Associate
Posted 18 days ago
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Job Description
Online accounts management and set-up br>Customer relationship management
Study website and online mall analytics to perform appropriate changes and improvements
Set the landing pages, product information, checkout options, and all other pertinent website and online mall layout to ensure their visual appeal, accuracy, and ease of use
Inventory management
Evaluate fast- and slow-moving products weekly
Maintain open communication with online platform partners on merch mix and assortment, promo ideas and activities, and special event programs participation
Ensure the rollout of website and online mall changes
Inspect and upload customers’ product reviews < r>Build the online presence of our website and online malls
Handles product listings in all the marketplaces
Monitor daily sales of the handled stores and help in strategizing to reach company targets.
Plans and leads the execution of e-commerce campaigns on all platforms.
Develops and leads the execution of product merchandising display, store decorations, and e-commerce related promotions.
Leads in initiating collections, bundles, and promotions to generate traffic and increase discoverability of products.
Gathers and analyzes sales and promotions data.
Stockists and bazaar management
Assist in other departments
Store Supervisor Operations (Tuguegarao)
Posted today
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Job Description
Responsible for the achievement of sales target, and structures in merchandise display, good housekeeping and customer service of the department.
**FUNCTIONS AND RESPONSIBILITIES**
1. SALES
- Ensure that store meets or surpasses the sales target of the store.
2. CUSTOMER SERVICE
- Provide excellent customer service at all times.
- Attend to customer inquiries and complaints and takes immediate action and solution related to cashiering activities.
- Ensure that subordinates practice customer service at all times.
3. MERCHANDISE DISPLAY & PRODUCT KNOWLEDGE
- Monitor deliveries of merchandise in the department.
- Ensure orderly and proper display of merchandise.
- Maintain store visual merchandising and housekeeping.
- Monitor and ensures stock level in the store at all times.
- Receive all deliveries and ensures accuracy of quantity, quality and identity of the stocks being delivered to the store.
4. MERCHANDISING
- Ensure correct price tags of each item to avoid losses.
- Ensure proper coordination with Merchandising regarding bestsellers and slow moving items.
- Ensure adequate merchandise stock level in the store at all times.
- Ensure proper orientation of sales clerks and promoclerks regarding merchandise features.
5. REPORTORIAL REQUIREMENTS
- Maximize the use of available resources (JDA/server).
- Prepare and submits the required reports on time.
6. OTHERS
- Perform other functions as may be assigned by the immediate superior from time to time.
**EDUCATION AND EXPERIENCE**
- Graduate of Four-Year Course preferably Business Course
- Preferably 1-2 years Experience in a service-oriented company
**Willing to be assigned in Robinsons Appliances Santiago, Isabela**
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
- Life insurance
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Tuguegarao, Cagayan: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Store Management: 1 year (preferred)
- Retail management: 1 year (preferred)
- Inventory/Warehouse Management: 1 year (preferred)
**Language**:
- English (preferred)
Store Supervisor Operations (Sony Lipa)
Posted today
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Job Description
Responsible for the achievement of sales target, and structures in merchandise display, good housekeeping and customer service of the department.
**QUALIFICATIONS**
- Customer Service Skills
- Problem-Solving Skills
- Communication Skills
- Leadership Skills
- Knowledge in JDA System
**EDUCATION AND EXPERIENCE**
- Graduate of Four-Year Course preferably Business Course
- Preferably1-2 years Experience in a service-oriented company
**FUNCTIONS AND RESPONSIBILITIES**
**1. SALES**
- Ensure that store meets or surpasses the sales target of the store
**2. CUSTOMER SERVICE**
- Provide excellent customer service at all times.
- Attend to customer inquiries and complaints and takes immediate action and solution related to cashiering activities.
- Ensure that subordinates practice customer service at all times.
**3. MERCHANDISE DISPLAY & PRODUCT KNOWLEDGE**
- Monitor deliveries of merchandise in the department.
- Ensure orderly and proper display of merchandise.
- Maintain store visual merchandising and housekeeping.
- Monitor and ensures stock level in the store at all times.
- Receive all deliveries and ensures accuracy of quantity, quality and identity of the stocks being delivered to the store.
**4. MERCHANDISING**
- Ensure correct price tags of each item to avoid losses.
- Ensure proper coordination with Merchandising regarding bestsellers and slow moving items.
- Ensure adequate merchandise stock level in the store at all times.
- Ensure proper orientation of sales clerks and promo clerks regarding merchandise features.
**5. REPORTORIAL REQUIREMENTS**
- Maximize the use of available resources (JDA/server).
- Prepare and submits the required reports on time.
**6. OTHERS**
- Perform other functions as may be assigned by the immediate superior from time to time.
**Willing to be assigned in Robinsons Appliances Palawan.**
**Job Types**: Full-time, Permanent
**Benefits**:
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Holidays
- Overtime
- Rotational shift
- Weekends
Supplemental pay types:
- 13th month salary
- Overtime pay
Retail Sales Staff
Posted 6 days ago
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Job Description
br>Key Responsibilities:
Customer Interaction:
Greeting customers as they enter the store.
Providing excellent customer service and assistance with product inquiries.
Answering customer questions about products, store policies, and promotions.
Recommending products based on customer needs.
Sales and Transactions:
Processing sales transactions, including cash handling and using point-of-sale (POS) systems.
Handling returns and exchanges.
Upselling and cross-selling additional products.
Store Operations:
Maintaining a clean and organized sales floor, including restocking shelves and setting up displays.
Assisting with inventory management, such as receiving shipments and conducting stock counts.
Other Duties:
Collaborating with team members to achieve sales targets and maintain a positive work environment.
Resolving customer complaints and escalating issues when necessary.
Staying updated on product knowledge and store policies.
Retail Sales Supervisor
Posted today
Job Viewed
Job Description
**Duties and Responsibilities**
- Supervising organizational sales by developing a business plan that covers sales, revenue and expense controls.
- Meeting planned sales goals.
- Setting individual sales targets with the sales team.
- Tracking sales goals and reporting results as necessary.
- Overseeing the activities and performance of the sales team.
- Coordinating with the operations on lead generation.
- The ongoing training of your sales people.
- Developing your sales team through motivation, counseling and product knowledge education.
- Promoting the organization and products.
- Understand our ideal customers and how they relate to our products
- Analyze and research for the possible new products.
**Requirements and Qualifications**
- Bachelor’s degree in business administration, business, or related field preferred
- At least five (5) years’ previous experience in customer support, client services, sales, or a related field. Experiences in Depots such as **WILCON, ACE HARDWARE, HOME DEPOT etc. is a plus.**:
- Demonstrated and proven sales result.
- Experience in planning and implementing sales strategies
- Experience in customer relationship management.
- Experience supervising and leading a sales team.
- Focused on customer service and outcome result
- Excellent verbal and written communication skills
- Persuasive and goal-oriented
- In-depth understanding of company services and its position in the market
- Familiarized with industrial/construction supplies like Deformed bar, GI Wire, Nail, Tubular, Plywood, etc.
- Ability to multitask, prioritize, and manage time efficiently
- Ability to lead a sale team.
**Salary**: Php21,000.00 - Php30,000.00 per month
**Benefits**:
- Flextime
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
- Commission pay
Ability to commute/relocate:
- Meycauayan, Bulacan: Reliably commute or planning to relocate before starting work (required)
Marketing Associate (Loyalty/Rewards Program Management) | Retail
Posted 6 days ago
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Job Description
Location: BGC, Taguig
Work Setup: Full Onsite
Work Schedule: Day Shift | Monday to Friday
Role Overview
The Loyalty Program Officer will be responsible for leading key initiatives within the organizations consumer-facing loyalty program. This role is essential to enhancing customer engagement, increasing repeat business, and supporting overall sales growth. The ideal candidate will possess strong expertise in loyalty strategies, a deep understanding of consumer behavior, with proven track record in developing and scaling effective customer loyalty programs and a value-driven customer experience that fosters long-term brand loyalty.
Requirements
- Bachelors degree in Marketing, Business Administration, or a related discipline.
- Minimum of 3 years of experience in program or project management .
- Strong analytical capabilities with the ability to turn data into strategic insights.
- Proven project management skills, with experience handling multiple initiatives concurrently.
- Familiarity with CRM tools and loyalty program technologies.
- Excellent communication and interpersonal skills.
- Solid grasp of consumer behavior and best practices in loyalty program design.
- Demonstrated leadership in guiding teams and fostering a customer-focused culture to ensure program success.
Responsibilities
- Oversee and optimize the customer point-based loyalty system, ensuring timely enhancements and improvements.
- Manage and maintain the user interface and experience of the loyalty program website.
- Lead daily operations of the loyalty program, including reward tracking, customer segmentation, and development of personalized incentives.
- Continuously improve the customer experience by identifying ways to increase engagement, retention, and satisfaction through loyalty efforts.
- Administer the loyalty program budget while ensuring financial efficiency and impact.
- Collaborate with external partners and vendors to expand program offerings and ensure smooth execution of initiatives.
- Collect and utilize customer feedback to refine and upgrade the loyalty program.
- Keep abreast of industry trends and emerging practices in loyalty and retention to drive program innovation.
- Promote awareness of the loyalty program across multiple platforms, including social media, and effectively communicate its perks and benefits to customers.
Retail Sales Support Agent
Posted 27 days ago
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Job Description
br>Responsibilities:
• Handle customer inquiries and transactions related to retail products or services < r>• Process customer orders accurately and efficiently < r>• Resolve customer issues and escalate complex issues as needed < r>• Meet performance targets for productivity, quality, and customer satisfaction < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent • Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
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Retail Sales Coordinator (Urgent!!!)
Posted today
Job Viewed
Job Description
- Able to supervise a team of Sales Promoter
- Coordinate and communicates sales direction and target to Sales Promoters
- Attend to manning requirements of outlets
- Analyze sales and inventories
- Planning of sales promotions
- Willing to travel extensively on the need arise
Qualifications:
- Bachelor's degree
- At least 2 year-experience in the same field is required for this position
- With strong selling skills
- Can identify market opportunities
- Good communication and negotiation skills
- Must fully vaccinated
- She/He will handle all branches and new accounts (SM North Annex, Galleria and SM Megamall)
NOTE: Kindly attach your updated resume and keep your line active
**Salary**: Php18,000.00 - Php20,000.00 per month
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekends
Ability to commute/relocate:
- San Juan: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- are you currently employed?
- What is your height?
**Education**:
- Bachelor's (required)
**Experience**:
- Sales Coordinator: 2 years (required)
**Language**:
- English (preferred)
Head of Retail Sales Distribution
Posted 1 day ago
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Job Description
LOCATION: Taguig br>SETUP: Day shift, Onsite
JOB DESCRIPTION:
We are looking for an accomplished and strategic Head of Retail Sales Distribution to lead and manage all retail channel strategies and operations across the Philippines. This high-impact role requires senior-level leadership and will be a key member of the Executive Committee, responsible for delivering revenue targets and brand growth across four major sales channels: consignments, outrights, digital sales, and retail stores.
The ideal candidate must have a strong background in retail sales distribution, experience in launching and managing concept stores in malls and other commercial spaces, and a proven record in leading cross-functional teams to drive sales performance and market expansion.
QUALIFICATIONS
- Bachelor's degree in Business, Marketing, Management, or a related field; MBA or equivalent postgraduate degree is preferred.
- Minimum of 12 years of experience in retail sales and distribution, with at least 5 years in a senior executive or director-level role.
- Strong expertise in managing multi-channel retail distribution, specifically: Consignment models, Outright sales, Digital/e-commerce sales, Physical retail store operations.
- Demonstrated success in launching and managing concept stores in malls or high-traffic retail zones.
- Proven leadership experience with exposure to executive-level decision-making and strategy execution.
- Strong analytical skills with the ability to interpret data and make commercially sound decisions.
- Excellent negotiation, stakeholder management, and interpersonal communication skills.
- Experience in consumer electronics, appliances, or lifestyle brands is a strong advantage.
- Must be willing to work onsite in Arca South, Taguig City.
Social Media/Retail Sales Assistant
Posted 4 days ago
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Job Description
● Creates dynamic written, graphic, and video content, that promotes br>audience interaction.
● Assists social media management with large projects, events, and < r>community management.
● Proposes new ideas and concepts for social media content. < r>● Effectively manage Microsoft advertising accounts. < r>● Work as part of a team to develop large social media campaigns. < r>● Analyze and report audience information, demographics, and social media project success. < r>● Generating leads and negotiating all contracts with prospective clients. < r>● Preparing and submitting sales contracts for orders. < r>● Answering client questions about credit terms, products, prices, and < r>availability.
● Other tasks may be assigned from time to time.