What Metro Manila Jobs are in the Philippines?

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** San Miguel Avenue corner Lourdes Drive, Ortigas Center, Metro Manila, Philippines, Philippines, 1552
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 2 Resorts Drive, Newport World Resorts, Metro Manila, Philippines, Philippines, 1309
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Job Overview**
To function as the Production Manager for Bakery products in the Food & Beverage Department; to ensure the Bakery and Pastry products in all outlets meet the established standards and specifications and contribute to the profitability in accordance with the standard of the hotel.
**DUTIES & RESPONSIBILITIES**
Financial
1. To co-ordinate an effective and efficient Payroll Management / Resource allocation through establishing a flexible work force throughout the Department.
2. To ensure that Bakery, Pastry and the Retail outlet is managed successfully as independent profit centers.
3. To assist in ensuring that the Retail outlet is managed by a Management Team who is totally accountable for their profitability.
4. To monitor all costs and recommend measures to control them. To establish an integrated cost management plan through product lining, minimal inventories, and Delivery on Demand where possible.
5. To ensure that the Department Operational Budget is strictly adhered to.
6. To monitor all cost and recommend / institute measures to control them.
7. To review monthly forecasts and schedule resources accordingly.
Operational
1. To ensure that the Bakery and Pastry Kitchen is managed efficiently and that Company and Hotel Policies & Procedures and Minimum Standards are adhered to.
2. To assist in the implementation of a flexible employee base, with the right mix of Full Time and Part Time employees. To allocate employees over the Department based on established business levels for that day.
3. To assign responsibilities to subordinates and to check their performance periodically.
4. To support staff needs in other Divisions based on the hotel priorities and anticipated business levels.
5. To monitor service and Bakery and Pastry standards in all outlets and banquets. To work with the Outlet Managers, Banquet Services Manager and respective Sous Chefs to take corrective action where necessary.
6. To establish and implement performance standards for the Bakery and Pastry Kitchen and closely work with the Materials Manager to establish and maintain a streamlined and efficient operation within the Bakery Kitchen.
7. To check incoming ingredients, ensure that all merchandise is in accordance with order sheets and receiving records.
8. To ensure correct handling, basic maintenance of machinery and tools in the Bakery and Pastry kitchen.
9. To ensure orderly handling of all products and check that quantities prepared are according to recipes and plate specifications.
10. To prepare and supervise daily mise en place and assures that all sections are ready supplied with fresh and high quality products based on anticipated business levels.
11. To be available and on duty during peak periods (frequently opening and closing the operation) and regularly work in the Outlet kitchens with the respective Sous Chefs.
12. To be demanding and critical when it comes to operating standards.
13. To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
Guest Service
1. To establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and inquiries on food, beverage and service.
2. To ensure that the Bakery and Pastry team projects a warm, professional and welcoming image, especially in open kitchen concepts.
Food & Beverage Product
1. To frequently verify that only fresh products are used in Bakery and Pastry preparation.
2. To frequently taste Bakery and Pastry products in all outlets and be demanding and critical when it comes to Food & Beverage quality.
3. To encourage the Bakery and Pastry Team to be creative and support the Food & Beverage Division's marketing and upsell activities. To encourage creativity among the Outlet Teams.
Administration
1. To ensure that Departmental Operations Manuals are prepared and updated annually.
2. To ensure accurate maintenance of recipes, conversion recipes, yield tables and product specifications.
3. To attend Food & Beverage Meeting.
4. To ensure that all meetings are well planned, efficient and result oriented.
5. To plan work assignments based on occupancy forecast, Banquet orders and work sheets and adjusts schedules to meet emergencies.
6. To ensure that deadlines on all projects are met.
Marketing
1. To continuously seek ways to assist the Outlet management maximizes their revenues and profits through Bakery and Pastry products.
2. To monitor and analyze the activities and trends of competitive restaurants, bars and other hotel's banqueting departments.
General
1. To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook, BSA 43-point checklist, and the Hotel's policy on Fire, Hygiene, Health and Safety.
2. To report for duty punctually wearing the correct uniform and nametag at all times.
3. To maintain a high standard of personal appearance and hygiene at all times.
4. To maintain a good rapport and working relationship with staff in the outlet and all other departments.
5. To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
6. To fully support the Departmental Trainers function in the Department assigned.
7. To undertake any reasonable tasks and secondary duties as assigned by the Executive Chef.
8. To respond to any changes in the restaurant function as dictated by the hotel.
9. To project at all times a positive and motivated attitude and exercise self-control.
10. To have a complete understanding of the Income Audit Section in the Operations Manual and Policies & Procedures.
11. To provide a courteous and professional service at all times.
Employee Handling
1. To assist with recruitment and select and employees who are able to work within the decentralized management philosophy, following the Concepts Statement established and the Financial, Operational and Administrative Philosophies based on Marriott Hotel standards.
2. To ensure that effective training programs are implemented in the Bakery and Pastry Kitchen with the Training Manager and Departmental Trainers.
3. To ensure that productivity and morale within the Bakery and Pastry Kitchen is maximized and that discipline following Hotel Policies & Procedures and local legislation is consistently maintained.
4. To assist in the building of an efficient team of employees and flexible scheduling and by taking an active interest in their welfare, safety and development.
5. To develop departmental trainers, assign training responsibilities and meet with Departmental Trainers monthly.
6. To prepare weekly work schedules in accordance with workload and priorities for the approval by the Executive Pastry Chef.
7. To keep Bakery and Pastry employees up to date with seasonally available products and new products on the market.
8. To conduct yearly performance appraisal and give employees regular feedback on their job performance.
9. To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.
10. To ensure that all employees provide a courteous and professional service at all times.
11. To ensure that all employees have a complete understanding of and adhere to the Hotel's Employee Rules & Regulations and adhere to the hotel's policy relating to Fire, Hygiene, Health and Safety.
12. To carry out any other reasonable duties and responsibilities as assigned.
13. To project at all times a positive and motivated attitude and exercise self-control.
Others
+ To carry out quarterly, bi-yearly, yearly inventory of operating equipment if needed.
+ Performs other duties as assigned to meet the business need.
Qualifications:
+ Minimum of 3-5 years' experience in the same or similar role (Sous Chef - Baker)
+ Prior experience in a 5-star hotel & large-scale commissary operations (e.g., French Baker, Déli France, or equivalent)
+ Strong expertise in laminated dough, modern bakery items, and artisan breads
+ Knowledgeable in bread competitions and current baking trends
+ Has attended bread-related seminars, workshops, or professional training
+ Skilled in menu writing and development for bread and bakery products
+ Proven ability to produce high-volume bread production while maintaining quality standards
+ Strict compliance with Food Safety and Hygiene standards
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** 2 Resorts Drive, Newport World Resorts, Metro Manila, Philippines, Philippines, 1309
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Job Overview:**
The Sales Manager - Proactive is responsible for managing the relationships of assigned accounts located in their designated sales territory. The primary intent is to drive sales for the hotel in all business segments. The SM will also facilitate group opportunities for outbound hotels at the customer's request. Proactively manages relationships with multiple stakeholders.
**DUTIES & RESPONSIBILITIES**
Business Context
1. Overcome the 'location' challenge and build transient segment base for the hotel
2. Create awareness with regards to the hotels meeting and banqueting facilities
3. Implement brand standards in all sales processes
4. Shift market share from the competition with specific focus on group segment
Sales and Marketing
1. Account Management - creates sales strategy for account penetration
2. Executes sales strategy to achieve goals
3. Develops contracts and correspondence, manages opportunity details and proactively develops customer solutions
4. Works independently or centrally, depending on account, with corporate business travel segment to establish appropriate business transient pricing for assigned accounts
5. Proactively communicates with key stakeholder group (General Manager, Property Sales Leaders, Directors of Finance and Accounting)
6. Strategic Direction - works with Director of Sales and Marketing and Director of Sales on account productivity, opportunities and strategic direction
7. Maintains accurate and up to date account data and reporting using account management systems
Guest Satisfaction
1. Sets a positive example for guest relations.
2. Establishes clear expectations for customers and the property throughout the sales process.
3. Transfers accurate, complete and timely information to operating departments at the property.
4. Effectively resolves guest issues that arise as a result of the sales process; brings issues to the attention of property leadership team as appropriate.
5. Participate in guest satisfaction review sessions to identify areas of improvement; takes ownership of results and shares recommendations to address guest service issues
Other
+ Performs other duties as assigned to meet the business need
**Candidate's Profile:**
Experience:
+ A minimum of five years of sales experience with a reputed international hotel chain
+ Experience in handling top producing accounts and complex group and catering business opportunities
+ Experience in handling the travel and trade portfolio
Skills and Knowledge
+ Excellent selling skills and understanding of sales processes; can effectively upsell products and services; can bring a sale to closure
+ Possesses excellent telephone sales skills
+ Strong customer development and relationship management skills
+ Knowledge of group, extended stay and transient business
+ Knowledge of all Marriott lodging products, culture and brand strategies
+ Knowledge of contractual agreements and legal implications
+ Ability to develop and implement successful sales strategies for individual accounts
+ Knowledge of operations
+ Knowledge of need time strategy as developed by revenue management
+ Understands revenue management functions and account profitability
+ Strong communication skills (verbal, listening, writing)
+ Strong problem-solving skills
+ Effective decision making skills
+ Effective conflict management skills
+ Ability to influence others
+ Strong organization skills
+ Good negotiation skills
+ Ability to develop and maintain relationships (e.g. associates, customers, vendors)
+ Strong customer and associate relation skills
+ Ability to use standard software applications and hotel systems (e.g. Opera)
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** 80 Andrews Avenue, Newport World Resorts, Metro Manila, Philippines, Philippines, 1309
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.