1,974 Merchant Services jobs in the Philippines
Merchant Services
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Qualifications:
- Proven track record in sales, preferably within the payments services or fintech industry.
- Experience in merchant acquisition and management, business development, solutions selling, and cross-selling.
- End-to-End Sales and Merchant Onboarding.
- Experience in prequalifying merchant, understands the various payment processing methods and fraud prevention.
- Knowledgeable in the e-wallet business, third-party payments, financial technologies, and other intersecting industries.
- Ability to effectively communicate w/ clients and negotiate contracts.
- Ability to work independently and as part of the team.
- Experience in a fast-paced startup environment is a plus.
- Experience in providing post sales/support to merchants.
- Experience in handling a team.
- Must be willing to work on-site in Bacoor, Cavite.
Merchant Services Specialist
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Key Responsibilities:
- Providing client-focused assistance and overall support
- Lead Generation & Prospect Sourcing
- Client Onboarding
- Sales Process Support
- Process Coordination
- Customer & Internal Communication
Qualifications:
- Good Communication Skills both, verbal and written.
- FRESH GRADUATES are WELCOME to APPLY
- Proficiency in Microsoft Applications (Word, Excel, PowerPoint)
- Must be willing to work on-site in Bacoor, Cavite
Merchant Services Associate
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What you will be doing:
- Day-to-day handling of merchant aftersales particularly transaction and settlement validation and reconciliation
- Delivery of merchant's ad hoc requirements and requests
- Identify issues and process gaps that may affect merchants' transaction acceptance and settlements, and work closely with support teams to address and resolve
What we are looking for:
- Graduate of any 4-year course, preferably with Business course.
- At least 2 years work experience related to operations and/or aftersales handling.
- Interested in developing knowledge of the Fintech/Payment Acceptance industry.
- Familiarity with MS Office Apps particularly Microsoft Excel
Senior Merchant Services Associate
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Overview:
The Senior Merchant Services Associate will do the ff functions: Merchant Services, Fraud Handling, Issue Management, Operations, and Compliance.
What you will be doing:
- Day-to-day handling of merchant reviews from investigating team particularly related to Fraud-to-Sales Ratio.
- Share insights with internal stakeholders to inform decision-making and enhance fraud prevention efforts.
- Maintain documentation and contribute to the development and periodic review of fraud control measures, risk frameworks, and policies.
- Monitor of fraud tool onboarding and compliance.
- Assist in the collection of negative balances.
What you need to succeed:
- Great attention to detail and problem-solving skills
- Merchant and Sales support on fraud issues
- Communicates clearly and effectively verbally and in writing (able to lead discussions and initiatives)
- Collaborates with internal risk, compliance and other relevant teams
- Familiarity with fraud detection platforms, merchant acquiring systems, and payment flow mechanisms
What we are looking for:
- Graduate of any 4-year course, preferably with Business course.
- At least 1-2 years work experience related to
fraud risk or business risk roles
, preferably in merchant acquiring or payments industry. - Interested in developing knowledge of the Fintech/Payment Acceptance industry.
- Familiarity with MS Office Apps particularly Microsoft Excel.
Manager, Global Merchant & Network Services Operational Risk
Posted 4 days ago
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**Manager, Global Merchant & Network Services Operational Risk**
**#4th in Great Place to Work's Best Company To Work For 2025**
**#10th in Fortune Magazine's 2025 World's Most Admired Companies**
**#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers**
**Top GBS Employers for the Philippines (2025) by the Everest Group**
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Global Risk & Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk & Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at Global Risk & Compliance are passionate about our commitment to drive the Company's goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Governance team is to develop, oversee and strengthen the organization's ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.
The Global Merchant & Network Services brings together American Express' merchant-and network-related businesses. This includes Global Merchant Services, which manages the relationships with the millions of merchants around the world that accept American Express; Global Loyalty Coalition which includes the international rewards programs; and Global Network Services, which brings together Global Network Partnerships, Network Solutions & Operations.
The ORM organization is looking for a Sr. Manager, Global Merchant & Network Services Operational Risk to join a diverse team of high-performing individuals focused on the effective oversight of risk identification, assessment, and mitigation across the Business Unit, while maintaining alignment with the organization's enterprise risk management framework.
Reporting directly to the Director, Global Merchant & Network Services, this role plays a critical part in assessing, monitoring, and challenging the first line's risk management practices. The ideal candidate will work closely with first-line stakeholders and enterprise risk functions to provide independent oversight and challenge, ensuring that risks are managed effectively and in compliance with regulatory expectations.
The Sr. Manager, Global Merchant & Network Services Operational Risk will:
+ Support the independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts (i.e., Risk & Control Self-Assessment) within Global Merchant & Network Services to ensure alignment with enterprise risk standards
+ Analyze business processes and activities to identify potential risks, control gaps, and emerging risks
+ Assist in applying the enterprise risk management framework across Global Merchant & Network Services
+ Support Global Merchant & Network Services in embedding risk management practices into daily operations and decision-making
+ Support the tracking and analysis of key risk indicators (KRIs), providing insights into risk trends and areas requiring attention
+ Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements
+ Maintain an understanding of relevant regulations and industry expectations to help the business navigate compliance requirements
+ Conduct risk assessments, scenario analyses, and deep dives to evaluate the effectiveness of existing controls
+ Monitor risk-related issues, ensuring they are appropriately addressed
**Minimum Qualifications:**
+ Experience in risk management, preferably within a second-line function in financial services, and understands critical risk management lifecycle activities
+ Knowledge of risk management frameworks and ability to assess and challenge first-line risk practices independently
+ Excellent communication skills, with the ability to translate complex risk concepts into actionable insights
+ Understanding of operational and regulatory risks
+ Proficiency in risk management tools, data analysis, and reporting systems
+ Advanced analytical and problem-solving capabilities, with a focus on actionable insights
+ Detail-oriented and proactive, with strong prioritization skills in a dynamic environment
+ High ethical standards and a commitment to integrity and accountability
+ Knowledge of merchant and network servicesORMCM
**Qualifications**
**Additional Details:**
+ Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
+ Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
+ Work From Home Requirements:
+ Must have at least 25 mbps internet connection plan / speed
+ Must have a private & quiet area to work at home
+ American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.
**Job:** Risk
**Primary Location:** Philippines-PHL-Taguig City
**Schedule** Full-time
**Tags** ORMCM
**Req ID:**
Business Development
Posted today
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WORK WITH US
You will be immersed in a culture of high performance and ensure your learning curve is always accelerated and thus be cut above your peers Projects assigned to you will have a significant impact on our national government initiatives. We only select those with high potential and the best talent.
JOB SUMMARY
We are seeking a dynamic and results-driven business development professional to join our team. The ideal candidate will be responsible for identifying new business opportunities, building relationships with potential clients, and driving revenue growth while maintaining efforts to monitor the performance of the assigned business/ product lines and ensuring compliance with agreed Timelines.
JOB RESPONSIBILITIES
- Maintains rapport with external stakeholders.
- Initiates to assess and offer available business/ product solutions and secure potential tie-up, to resolve bottlenecks or possible pain points.
- Collaborates with different internal teams to ensure progress of the requirement.
- Updates the business/ product lines tracker and monitors compliance of the team to agreed schedules and standards.
- Monitors the performance and ensures the quality of service delivery.
- Processes daily and weekly reports on service delivery fulfillment.
- Ensures movement of the products (applications, web features, systems, etc.)
JOB QUALIFICATIONS
- Graduate of any business course.
- Minimum of 2 years of related experience in facilitating business/ product solutions.
- Excellent communication skills and social skills.
- Account management skills.
- Knowledge of basic service delivery principles.
- Skills in managing assigned business/ product solutions.
.
OTHERS:
Work location: East Ave., Diliman, Quezon City
Work schedule and set-up: Monday to Friday, 8 AM to 6PM; Onsite
Contract period: 1 year fixed term
Business Development
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We're seeking a dynamic Business Development & Property Management Assistant to support our growing property management company. This role combines business development with collections oversight, perfect for someone who thrives in sales-driven environments and wants to make a real impact in real estate.
Key Responsibilities:
Business Development & Acquisitions
- Identify property owners interested in management services or selling their properties
- Initiate contact through digital platforms, social media, and targeted outreach campaigns
- Manage the complete sales process from initial contact to contract signing
- Build and maintain relationships with potential investors and business partners
- Use CRM tools to track leads, manage pipelines, and monitor deal progress
- Research and join relevant property management groups and networks
- Create professional outreach materials and proposals
Collections & Financial Oversight
- Ensure timely payments from tenants and property owners
- Monitor outstanding accounts and report irregularities
- Follow up on overdue payments through calls and emails
- Coordinate with finance team to improve collection processes
- Maintain accurate payment records and documentation
Requirements:
- Previous experience in sales or business development
- Strong communication skills with ability to build rapport quickly
- Self-motivated with proven ability to work independently
- Experience with CRM systems and lead management
- Knowledge of real estate or property management (preferred)
- Excellent organizational and time management skills
Working Conditions:
- Monday-Friday, 10 AM - 7 PM EDT
- Flexible approach with occasional weekend availability for urgent matters
- Remote position with growth opportunities
Why Join Us?
- Be part of a growing real estate company with expansion plans
- Develop expertise in both sales and property management
- Work with a supportive team that values initiative and results
- Opportunity for professional growth as the company scales
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Business Development
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We are seeking a results-driven Lead Generation Specialist to accelerate our growth in the Canadian market for SAP SuccessFactors. The ideal candidate is a proactive professional skilled at sourcing, engaging, and qualifying leads across diverse industries, using both established and modern techniques. Your expertise in CRM platforms and data analytics will be pivotal in driving our outreach and refining our pipeline.
Key Responsibilities
·
Comprehensive Lead Generation
: Plan and execute targeted lead generation campaigns to increase our brand presence and pipeline for SAP SuccessFactors across Canada.
·
Prospecting & Outreach:
Identify, research, and engage qualified prospects using a mix of channels including LinkedIn, email, telemarketing, and innovative AI-powered outreach tools.
·
Multi-Industry Engagement:
Build and nurture relationships with decision-makers and influencers in varied sectors, tailoring messaging to address unique pain points and opportunities.
·
CRM & Analytics:
Leverage CRM tools such as Salesforce or HubSpot to manage leads, track engagement, and provide actionable insights to the team. Analyze campaign performance and optimize outreach strategies based on data-driven findings.
·
Collaboration:
Work closely with sales and marketing teams to align lead generation efforts with broader go-to-market strategies and ensure smooth handoff of qualified leads.
·
Market Intelligence:
Stay updated on industry trends, competitor activity, and the evolving HR technology landscape to refine targeting and messaging.
Qualifications
· Minimum 3 years of proven experience in lead generation or business development, ideally within the Canadian B2B market.
· Demonstrated ability to research, identify, and engage qualified leads through a blend of traditional and digital channels.
·
Strong proficiency in CRM
platforms such as Salesforce or HubSpot, with a track record of delivering clear, actionable analytics.
· Experience with innovative outreach tactics, including AI or automation-driven lead generation tools.
· Excellent communication, interpersonal, and organizational skills.
·
Familiarity with SAP SuccessFactors or similar HR technology solutions is highly desirable.
· Self-motivated, results-oriented, and adaptable to a fast-paced environment.
Business Development
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Job Description:
- Identify and research potential customers and markets to generate leads
- Pitch, negotiate, and close deals to bring in new customers to SPX.
- Onboard new customers and provide product or service training.
- Serve as clients' trusted advisor. Develop and execute customer success plans to drive retention and upsell opportunities.
- Build strong relationships with customers to ensure loyalty and advocacy.
- Monitor and report on key account metrics, providing insights and recommendations for improvement.
Requirements:
- Proven track record in business development, sales, account management, or customer sucess roles. Preferably but not limited in ecommerece/logistic industry.
- Strong interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels
- Excellent negotiation skills, with a focus on delivering exceptional customer experiences
- Strategic thinker with the ability to identify and capitalize on market opportunities
- Self-motivated and goal-oriented, with the ability to work independently and as part of a team
Business Development
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JOB QUALIFICATIONS:
- Graduate of any Business-related course (e.g., Business Administration, Management)
- With proven experience in Business Development, particularly in:
- Site acquisition and market analysis
- Store expansion planning and execution
- Lease negotiations and documentation
- Franchise document processing and coordination
- Strong communication, negotiation, and analytical skills.
- Ability to manage multiple projects and stakeholders.
- Highly organized, detail-oriented, and results-driven.
- Willing to be assigned at Ortigas Pasig