5,109 Merchandise Associate jobs in the Philippines

Job Benefits:

• SSS/Philhealth/Pag-IBIG Contributions
• Paid Training
• Quarterly Perfect Attendance Incentive
• Quarterly Awarding Ceremony
• Up to 10% Merch Discounts
• Holiday Pay and Overtime Pay
• Service Incentive Leave
• Promotion to permanent position
• Career Advancement Programs
• Company Events and Engagement Programs
• Year-End Awarding Party with Raffles & Prizes

Job Summary:

Proactively Performs the standard customer service to all customers; assisting them to find the right item that best suits their personal needs.

Job Responsibilities:

• Provide excellent customer service by greeting shoppers, addressing inquiries, and assisting with product selection.
• Actively offer shopping baskets and other tools to enhance customer convenience.
• Recommend and promote products using suggestive selling techniques.
• Assist customers in understanding product details, fast-moving items, and locations.
• Support the checkout process, especially by helping with bulk items at the counter.
• Maintain neat, attractive, and well-stocked product displays with correct price tags and signage.
• Ensure cleanliness and orderliness of assigned areas, fixtures, and shelves.
• Conduct accurate item counts and promptly report shortages, concerns, or display issues.
• Coordinate with teammates and supervisors for smooth store operations.
• Perform tasks efficiently, follow safety practices, remain open to feedback, and handle other duties assigned by management.

Job Qualifications:

• At least Senior High School graduate or equivalent.
• Preferably with experience in retail sales or customer service.
• Good communication and interpersonal skills.
• Ability to recommend and sell products effectively.
• Organized and detail-oriented.
• Flexible to work on shifting schedules, weekends, and holidays.

Job Type: Full-time

Pay: Php14, Php15,000.00 per month

Work Location: In person

Job Benefits:

• SSS/Philhealth/Pag-IBIG Contributions
• Paid Training
• Quarterly Perfect Attendance Incentive
• Quarterly Awarding Ceremony
• Up to 10% Merch Discounts
• Holiday Pay and Overtime Pay
• Service Incentive Leave
• Promotion to permanent position
• Career Advancement Programs
• Company Events and Engagement Programs
• Year-End Awarding Party with Raffles & Prizes

Job Summary:

Proactively Performs the standard customer service to all customers; assisting them to find the right item that best suits their personal needs.

Job Responsibilities:

• Provide excellent customer service by greeting shoppers, addressing inquiries, and assisting with product selection.
• Actively offer shopping baskets and other tools to enhance customer convenience.
• Recommend and promote products using suggestive selling techniques.
• Assist customers in understanding product details, fast-moving items, and locations.
• Support the checkout process, especially by helping with bulk items at the counter.
• Maintain neat, attractive, and well-stocked product displays with correct price tags and signage.
• Ensure cleanliness and orderliness of assigned areas, fixtures, and shelves.
• Conduct accurate item counts and promptly report shortages, concerns, or display issues.
• Coordinate with teammates and supervisors for smooth store operations.
• Perform tasks efficiently, follow safety practices, remain open to feedback, and handle other duties assigned by management.

Job Qualifications:

• At least Senior High School graduate or equivalent.
• Preferably with experience in retail sales or customer service.
• Good communication and interpersonal skills.
• Ability to recommend and sell products effectively.
• Organized and detail-oriented.
• Flexible to work on shifting schedules, weekends, and holidays.

Job Type: Full-time

Pay: Php14, Php15,000.00 per month

Work Location: In person

AT A GLANCE

The Merchandising Associate manages and monitors sales, assortment, planogram and pricing of the assigned category.

YOUR OVERALL MISSION & DAY-TO-DAY

Sales Analysis and Reporting

Compile, analyze and report sales, competitor, customer and market data.

Review, analyze and utilize historical data.

Execute strategies to achieve the company's sales and inventory goals.

Assortment Management

Identify gaps in the assortment and provide recommendations for product development.

Rationalize the assortment of the assigned category.

Streamline the assortment per store to suit each store's profile.

Manage and monitor internal and external product database documentation.

Planogram Management

Review and analyze the impact of planograms on sales and inventory.

Execute strategic planograms aligned with sales, inventory, brand and customer goals.

Pricing Management

Review and analyze product position, competitor pricing and market expectations.

Implement pricing strategies to achieve the company's sales and margin goals.

Execute strategic promotion strategies aligned with the company's sales, inventory and margin goals.

YOUR TALENT

Bachelor's degree in Business Management, Fashion Merchandising, or related field.

JOB SUMMARY

The Associate Merchandise Manager assists the Merchandise Manager in all aspects of brand management, retail operations, and product planning and control.

DUTIES AND RESPONSIBILITIES

• Monitoring and Tracking of Sales
• Distribution, Allocation and Stock Monitoring
• Selection, Procurement, Product Planning
• Business Review
• Store / Warehouse Visits
• Construction and Store Planning
• Attends to all other duties that may be assigned from time to time.

Job Type: Full-time

Work Location: In person

The Associate Merchandise Manager assists the Merchandise Manager in all aspects of brand management, retail operations, and product planning and control.

1. Monitoring and Tracking of Sales
2. Distribution, Allocation and Stock Monitoring
3. Selection, Procurement, Product Planning
4. Business Review
5. Store / Warehouse Visits
6. Construction and Store Planning
7. Attends to all other duties that may be assigned from time to time.

Job Type: Full-time

Shift Schedule: Monday - Friday, 6:00 AM - 3:00 PM Philippines time

Work Location: Fully-remote (Work-from-Home)

Join Feedwell - Sydney's Leading Fresh Food Catering Company

At Feedwell, we fuel Australia's top teams with fresh, vibrant, and nourishing food - from daily catering to large-scale events. Our clients include global brands like Google, Amazon, Louis Vuitton, and TikTok.

We're on the lookout for a customer-focused, detail-oriented representative based in the Philippines to join our expanding team. In this role, you'll be the first point of contact for our valued clients—helping them place orders, explore our catering menus, and ensuring they receive exactly what they need, every time.

What You'll Be Doing

• Answer customer calls and emails during Australian business hours
• Guide clients through our food catering options and recommend suitable menus
• Accurately place and modify orders using our internal system
• Resolve customer queries and concerns with professionalism and a positive, solutions-focused approach.
• Liaise with our operations team in Sydney to ensure smooth and timely deliveries.
• Maintain up-to-date client records while following internal processes.

Why You'll Love Working With Us

• 100% Remote – Work from the comfort of your home in the Philippines
• Day Shift Only – Enjoy a stable schedule aligned with Australian business hours
• Supportive Team Environment – Be part of a collaborative, growth-focused culture
• Your Voice Matters – We welcome ideas and encourage continuous improvement
• Government-Mandated Benefits Covered – SSS, PhilHealth, Pag-Ibig and Income Tax (upon completion of a 4-week trial period)
• HMO Coverage - Available after 3 months of successful employment.

What We're Looking For:

To be successful in this role, you will ideally have:

• Excellent spoken and written English communication skills
• At least 2 years of experience in customer services, supporting Australian accounts—either in a call center setting or remotely.
• At least 2 years of experience supporting food service-related accounts or clients, in a call center or remote work environment.
• Strong interpersonal skills and confidence in guiding customers through decisions and available options.
• The ability to remain focused, friendly, and efficient—especially during high-volume periods.
• A proactive, tech-savvy mindset and the ability to work independently with minimal supervision.
• Proficiency in Google Workspace (Gmail, Docs, Sheets, etc.)

Is This Role Right For You?

• You have 2-3 years of experience in the BPO industry and are looking to transition into a long-term work-from-home arrangement.
• You're currently working remotely on a night shift and are seeking a permanent day shift schedule.
• You already have a dedicated home office set-up, including a reliable desktop or laptop, noise-cancelling headset, and a webcam for virtual meetings.
• You have a stable internet connection with a minimum speed of 50 Mbps

This role may not align with your goal if:

• You have over 3 years of experience in the BPO industry or remote client support and are currently seeking a supervisory or leadership role.
• You're specifically looking for a non-voice, back-office, or offline-focused role.

How to Apply:

We're looking for a service-oriented professional who thrives on meaningful conversations—not just reading from a script. If you're passionate about helping people, quick to solve problems, and committed to creating memorable experiences, we'd love to hear from you

About the role

Clu Forwarding is seeking a talented and driven Customer Service professional to join our team in Cebu City, Cebu. This full-time role will allow you to make a real impact within our growing organisation, without the need for prior BPO experience. You will be the first point of contact for our valued customers, delivering exceptional service and support.

What you'll be doing

1. Responding to customer enquiries and requests via phone, email, and chat channels
2. Resolving customer issues in a timely and efficient manner
3. Providing accurate information and guidance to customers
4. Identifying opportunities to improve customer experience and recommend solutions
5. Maintaining detailed records and documentation of customer interactions
6. Collaborating with cross-functional teams to ensure seamless customer service

What we're looking for

1. Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
2. Excellent problem-solving and critical thinking abilities to effectively address customer concerns
3. Commitment to delivering exceptional customer service and a genuine desire to help others
4. Ability to remain calm and composed under pressure
5. Familiarity with customer service software and technology, or a willingness to learn
6. High school diploma or equivalent

What we offer

At Clu Forwarding, we are committed to fostering a supportive and inclusive work environment. We offer a competitive salary, opportunities for career advancement, and a range of benefits to support your overall well-being. Our goal is to help you thrive and reach your full potential.

About us

Apply now to become our next Customer Service superstar

Job Qualifications:

• Bachelor's degree in Business Administration, Marketing, Communications, or any related field (undergraduates may be considered with relevant experience).
• At least 1–2 years of experience in customer service, client relations, or a similar role (fresh graduates with strong communication skills are welcome to apply).
• Excellent verbal and written communication skills.
• Strong problem-solving skills and ability to handle customer concerns in a professional and timely manner.
• Proficient in MS Office applications (Word, Excel, Outlook) and comfortable using CRM or other customer service software.
• Must be customer-oriented, patient, and able to work well under pressure.
• With strong interpersonal skills, positive attitude, and a team player.
• Willing to work on shifting schedules, weekends, and holidays as needed.

Job Type: Full-time

Work Location: In person

Expected Start Date: 10/07/2025

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Process Developer, Customer Service

In this role, you will support customers in English via calls and emails.

Responsibilities

• Receive and respond to customer calls, emails and chats; capture and verify required information
• Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner
• Resolve customer issues and concerns in a professional and efficient manner
• Maintain accurate records of customer interactions and resolutions
• Effectively communicate solutions and recommendations to clients
• Stay up to date with product and service offerings to provide accurate information to customers
• Meet or exceed established performance metrics, such as response time and customer satisfaction
• Meet or exceed quality assurance targets
• Effective Client Account Management to drive client advocacy

Qualifications we seek in you

Minimum Qualifications

• High School or Senior High School Graduate
• customer service experience, preferably in financial services
• Strong written and verbal communication skills
• Strong numeracy and problem-solving skills
• Ability to work in a fast-paced environment and handle a high volume of customer inquiries
• Strong attention to detail and ability to maintain accurate records. - Positive and professional attitude

Open to flexible schedule, including evenings and weekends

• Communication (written / insights synthesis and reporting in a presentation)
• Decision making / critical thinking.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.