40 Medical Records Retrieval jobs in the Philippines

**Work Schedule**
Third Shift (Nights)
**Environmental Conditions**
Office
**Job Description**
At Thermo Fisher Scientific team, you'll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us.
**Location/Division Specific Information**
**Our work is a story of global impact.**
Our Medical Communications team works to improve patient health by supplying high-quality medical information services on behalf of our customers to patients, healthcare providers and stakeholders. We manage medical information inquiries, document adverse events and product complaints, support product launches and help customers set up successful medical communications operations in a complex, global environment.
+ **Office Location:** Seven/NEO Building, Bonifacio Global City, Taguig City, Philippines
+ **Work Shift Schedule:** Night Shift (US business hours)
+ **Work Setting:** Hybrid; 1 to 3 days a week on-site (after training period)
+ **Training Period:** Depending on your assigned program, training may span **10 to 12 weeks** or **16 to 18 weeks** , and you will be required to report **on-site, 5 days a week during this time** .
**Discover Impactful Work:**
As **Medical Information Specialist** , you will have 2 main responsibilities. First, is providing medical and technical information to healthcare providers and patients regarding the drugs or products of our client. So, you might answer inquiries about dosage, formulation, counter indication, any listed side effects. And for the second part, you will be receiving adverse event reports. So, if a patient developed an adverse reaction to the drug, you will be the one to collect information such as the symptoms, patient's profile, when was the drug injected or consumed and create a report and forward it to the case processing team.
**A day in the Life:**
+ Responds accurately and professionally to technical and medical information inquiries received via **phone** , **email** , **internet** or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or **after-hours on call support.**
+ Analyzes caller's questions to formulate an accurate and concise response using client approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
+ Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
+ Maintains detailed knowledge of project and corporate policies and procedures including client products, SOPs, protocols, GCPs, and applicable regulatory requirements.
+ Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries
**Keys to Success:**
**Education**
+ Bachelor's Degree Graduate in any Life Science or Healthcare related Courses (i.e. Pharmacy, Nursing, Medical Technology, Biology, etc.)
**Experience**
+ Fresh Graduates are welcomed to apply.
+ Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).
+ **Previous experience in medical information services, patient or healthcare professional interaction and/or contact center customer support is preferred and considered an advantage.**
+ Some countries may require a health care professional degree or medical information experience.
**Knowledge, Skills, Abilities**
+ Excellent verbal and written communication skills
+ **Excellent English language skills** (comprehension, speaking, reading and writing); Fluency skills in a second language may be required
+ Proficient computer and keyboarding skills
+ Good interpersonal skills
+ Ability to work independently as well as part of a team.
+ Ability to interpret client provided complex medical and technical information
+ Organizational and time management skills
+ Ability to maintain a positive and professional demeanor in meaningful circumstances
**Physical Requirements and Working Environment:**
Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to build a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
+ Ability to access and use a variety of computer software developed both in-house and off-the-shelf
+ Ability to communicate information and ideas of others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences
+ Frequently interacts with others to acquire or relate information to diverse groups.
+ Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of driven concentration
+ Constant interaction with clients/associates required
+ Daily exposure to high pressure, intense concentration needed
+ Rotating shifts may be required.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Work Schedule**
Second Shift (Afternoons)
**Environmental Conditions**
Office
**Job Description**
At Thermo Fisher Scientific team, you'll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us.
**Location/Division Specific Information**
**Our work is a story of global impact.**
Our Medical Communications team works to improve patient health by supplying high-quality medical information services on behalf of our customers to patients, healthcare providers and stakeholders. We manage medical information inquiries, document adverse events and product complaints, support product launches and help customers set up successful medical communications operations in a complex, global environment.
**Office Location:** Seven/NEO Building, Bonifacio Global City, Taguig City, Philippines
**Work Shift Schedule:** Mid Shift (UK business hours)
**Work Setting:** Hybrid; 1 to 3 days a week on-site (after training period)
**Training Period:** 10 to 12 weeks (1-2 days a week on-site)
**Discover Impactful Work:**
As **Medical Information Specialist** , you will have 2 main responsibilities. First, is providing medical and technical information to healthcare providers and patients regarding the drugs or products of our client. So, you might answer inquiries about dosage, formulation, counter indication, any listed side effects. And for the second part, you will be receiving adverse event reports. So, if a patient developed an adverse reaction to the drug, you will be the one to collect information such as the symptoms, patient's profile, when was the drug injected or consumed and create a report and forward it to the case processing team.
**A day in the Life:**
+ Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on-call support.
+ Analyzes caller's questions to formulate an accurate and concise response using client
+ approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
+ Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
+ Maintains detailed knowledge of project and corporate policies and procedures including client products, SOPs, protocols, GCPs, and applicable regulatory requirements.
+ Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries
**Keys to Success:**
**Education**
+ Bachelor's Degree Graduate in any Life Science or Healthcare related Courses (i.e. Pharmacy, Nursing, Medical Technology, Biology, etc.)
**Experience**
+ Fresh Graduates are welcome to apply.
+ Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).
+ Some countries may require a health care professional degree or medical information experience.
**Knowledge, Skills, Abilities**
+ Excellent verbal and written communication skills
+ Excellent language skills (comprehension, speaking, reading and writing); Fluency skills in a second language may be required.
+ Proficient computer and keyboarding skills
+ Good interpersonal skills
+ Ability to work independently and as part of a team.
+ Ability to interpret client provided complex medical and technical information.
+ Organizational and time management skills
+ Ability to maintain a positive and professional demeanor in meaningful circumstances.
**Physical Requirements and Working Environment:**
Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to build a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
+ Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
+ Ability to communicate information and ideas of others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
+ Frequently interacts with others to acquire or relate information to diverse groups.
+ Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of driven concentration.
+ Constant interaction with clients/associates required.
+ Daily exposure to high pressure, intense concentration needed
+ Rotating shifts may be required.
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability Access**
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1- *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
_*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response._
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
At Thermo Fisher Scientific team, you'll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19 solutions. As the world leader in serving science, with the largest investment in R&D in the industry, our colleagues are empowered to realize their full potential as part of a fast-growing, global organization that values passion and unique contributions. Our commitment to our colleagues across the globe is to provide the resources and opportunities they need to make a difference in our world while building a fulfilling career with us.
**Location/Division Specific Information**
**Our work is a story of global impact.**
Our Medical Communications team works to improve patient health by supplying high-quality medical information services on behalf of our customers to patients, healthcare providers and stakeholders. We manage medical information inquiries, document adverse events and product complaints, support product launches and help customers set up successful medical communications operations in a complex, global environment.
**Office Location:** Seven/NEO Building, Bonifacio Global City, Taguig City, Philippines
**Work Shift Schedule:** Day Shift
**Work Setting:** Hybrid; 1 to 3 days a week on-site (during training period); once a week onsite (after training period)
**Training Period:** 2 to 4 weeks
**Discover Impactful Work:**
As **Medical Information Specialist** , you will have 2 main responsibilities. First, is providing medical and technical information to healthcare providers and patients regarding the drugs or products of our client. So, you might answer inquiries about dosage, formulation, counter indication, any listed side effects. And for the second part, you will be receiving adverse event reports. So, if a patient developed an adverse reaction to the drug, you will be the one to collect information such as the symptoms, patient's profile, when was the drug injected or consumed and create a report and forward it to the case processing team.
**A day in the Life:**
+ Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on-call support.
+ Analyzes caller's questions to formulate an accurate and concise response using client
+ approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
+ Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
+ Maintains detailed knowledge of project and corporate policies and procedures including client products, SOPs, protocols, GCPs, and applicable regulatory requirements.
+ Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries
**Keys to Success:**
**Education**
+ Bachelor's Degree Graduate in any Life Science or Healthcare related Courses (i.e. Pharmacy, Nursing, Medical Technology, Biology, etc.)
**Experience**
+ Fresh Graduates are welcomed to apply.
+ Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).
+ Some countries may require a health care professional degree or medical information experience.
**Knowledge, Skills, Abilities**
+ Excellent verbal and written **Mandarin** and **English** communication skills
+ Excellent **Mandarin** and **English** language skills (comprehension, speaking, reading and writing); Fluency skills in a second language may be required.
+ Proficient computer and keyboarding skills
+ Good interpersonal skills
+ Ability to work independently and as part of a team.
+ Ability to interpret client provided complex medical and technical information.
+ Organizational and time management skills
+ Ability to maintain a positive and professional demeanor in meaningful circumstances.
**Physical Requirements and Working Environment:**
Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to build a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
+ Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
+ Ability to communicate information and ideas of others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
+ Frequently interacts with others to acquire or relate information to diverse groups.
+ Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of driven concentration.
+ Constant interaction with clients/associates required.
+ Daily exposure to high pressure, intense concentration needed
+ Rotating shifts may be required. 
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability Access**
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1- *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
_*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response._
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Key Responsibilities:
br>- Analyzes all discharges for compliance with documentation standards, completeness and accuracy
- Analyze medical records for completion and assign deficiencies as needed
- Records deficiencies on the computer for tracking and reporting purposes

Qualifications:

- Bachelor’s Degree or equivalent < r>- Minimum of 1 year’s work experience in health information management or related field < r>- Healthcare setting or physician practice (Preferred)

Qualifications:

• Bachelors degree or equivalent experience in Health Information Management or a related field
• Minimum of 1 year of work experience in health information management or a related area
• Strong understanding of medical record structure and content
• Excellent interpersonal and communication skills
• Amenable to working onsite in BGC, Taguig

Preferred Qualifications:

• Associates degree in Health Information Technology or a closely related healthcare discipline
• Experience in a healthcare setting or physicians practice; clinical rotation may be considered in lieu of direct work experience
• Knowledge of required physician documentation standards in medical records
• Familiarity with various clinical forms and their appropriate usage

The **Manager, Information Risk Management** is responsible for supporting the Directors within the team in the delivery of the 2nd Line of Defense risk oversight program across North America. The incumbent will serve as or has the foundation to become a Subject Matter Expert on information security, technology risk, and business continuity and disaster recovery management within the North America IRM team.
**Position Responsibilities:**
+ Support the directors on delivering the 2nd line information risk oversight and challenge program to the U.S. and Canadian Segments while enabling the Segments' L1 teams to manage their information risks efficiently and effectively. The L2 program covers key initiatives, high risk third parties, business continuity and disaster recovery, severe incidents and loss events, risk exceptions, issues and CAPs, Risk and Control Self Assessments (RCSAs), etc.
+ Promote a strong information risk culture and diversity, equity and inclusive values.
+ Stay abreast of new regulations, laws and requirements for information security, cybersecurity, information protection and privacy across jurisdictions.
+ Maintain and foster relationships with internal customers and risk partners.
**Required Qualifications:**
+ Minimum of 6 years of experience in risk and control space, specifically in the areas of Information Security, Business Resiliency, and Technology Risk
+ Expertise and prior experience in various aspects of security and information risk management (2nd line of defense preferred)
+ Strong communication skills and ability to explain highly technical concepts to non-technologists including business executives
+ Familiarity with IT and security, programming/coding and/or IT compliance
**Preferred Qualifications:**
+ Recognized professional designations in Information Security, Audit and Business Continuity (e.g. CISSP, CISA, CISM, CRISC, CSSLP, MBCP)
+ Results driven: Timely delivery with high quality
+ Strong time management and organizational skills to manage multiple tasks and changing priorities
+ Strong and effective communication
+ Ability to develop and maintain strong relationships
+ Ability to influence without authority
+ Strong team player with a collaborative approach
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

As the **Information Risk Manager** , you will work closely with different lines of defense to bolster our information risk management processes. You'll focus on evolving our assurance practices, standardizing procedures, and ensuring compliance with global information risk management standards.
**Position Responsibilities:**
+ Lead the development and refinement of the framework for reporting the organization's risk posture.
+ Manage and perform scenario analyses to evaluate the impact of changes to the risk management framework.
+ Oversee the design and implementation of Power BI solutions to expand and optimize risk reporting capabilities.
+ Collaborate with cross-functional teams and stakeholders to gather requirements and ensure alignment with organizational goals.
+ Ensure the accuracy, consistency, and reliability of data across all reports and dashboards.
+ Provide strategic insights and actionable recommendations based on risk data analysis to inform decision-making.
+ Support the development and maintenance of the global Information Risk Management policies, standards, controls, and related risk assessment, oversight and assurance processes.
+ Support the standardization of information risk management activities by designing and/or researching best practices related to Information Risk Management assessment processes and tools.
+ Mentor and develop team members, fostering a culture of continuous improvement and professional growth.
+ Stay abreast of industry trends, best practices, and technological advancements in information risk management and data reporting.
+ Assist in developing the Information Risk Analysis strategy and framework.
+ Responsible for finding opportunities to improve data quality alignment across all functions/segments.
+ Proactively communicate reporting modifications and process changes to contributors based on senior management requests and personal observations.
**Required Qualifications:**
+ University Degree in Technology, Business, Risk Management, Auditing, or related field. A master's degree or relevant professional certification is a plus.
+ Minimum of 7 years of experience in Microsoft Excel and Power BI, with a track record of designing complex reports and dashboards.
+ Expertise in controls, IT risk management, data analysis, metrics design/development and reporting for risk function, preferably in the financial services industry
+ Strong analytical, problem-solving, and decision-making skills, with a keen attention to detail.
+ Excellent leadership and communication skills, with the ability to influence and engage stakeholders at all levels.
+ Familiarity with risk management principles, frameworks, and methodologies.
+ Ability to Independently undertake projects of an intricate nature and ad-hoc requests as required.
+ Proven experience in a management role within information risk management or a related field.
**Preferred Qualifications:**
+ Experience with data visualization and business intelligence tools.
+ Knowledge of database management, SQL, and data governance.
+ Strong organizational and project management skills, with the ability to manage multiple priorities.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

We are seeking a detail-oriented **Information Risk Analyst** to join our Information Risk Management team. The successful candidate will assist in developing risk dashboards, support data governance and quality initiatives, and contribute to the evolution of our risk management framework.
**Position Responsibilities:**
+ Assist in the development and maintenance of risk dashboards to provide timely and accurate risk insights.
+ Support data governance and quality initiatives to ensure data integrity, consistency, and reliability.
+ Contribute to the analysis and assessment of framework change scenarios to evaluate potential impacts on risk management practices.
+ Collaborate in designing and implementing Power BI solutions to expand and enhance risk reporting capabilities.
+ Work with cross-functional teams to gather data requirements and ensure alignment with organizational objectives.
+ Maintain and update Excel models to support risk analysis and reporting tasks.
+ Provide analytical support and insights to help inform risk-related decision-making processes.
+ Stay updated on industry trends and best practices in information risk management and data analytics.
**Required Qualifications:**
+ **Minimum of 3 years of experience in a risk analysis or data analytics role within a corporate environment.**
+ **Expertise in controls, IT risk management, data analysis, metrics design/development and reporting for risk function, preferably in the financial services industry**
+ University Degree in Technology, Business, Risk Management, Auditing, or related field. A master's degree or relevant professional certification is a plus.
+ Proficiency in Microsoft Excel and Power BI, with the ability to develop complex reports and dashboards.
+ Strong analytical and critical thinking skills, with attention to detail and accuracy.
+ Familiarity with risk management concepts and data governance practices.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

The MIS Team is part of the Corporate Solutions and Alternative Distribution Team, whose main responsibilities are to prepare various management, financial, and sales reports; review the profitability and claims experience through the preparation of Profit and Loss/Valuation reports for Group Business. The team is also responsible for reporting TATs of various Team within the CSAD and provide analytical and review of the results that will help CSAD achieve the required level of efficiency.
This role requires to work closely with MIS Team Lead in ensuring that all needed data and reports are accurately prepared and submitted on a timely manner. The role will work closely with the pricing team, sales, group administration, claims, and products teams to ensure alignment of business objectives. As MIS Officer must ensure full support on the initiatives of the Team Lead in accordance with the Company rules and Standards.
**Position Responsibilities:**
+ Prepares and release periodic sales performance reports to monitor channel performance on various KPIs, ensuring accuracy, timeliness, and organization.
+ Prepares reports on annualized premium equivalent, distributor compensations, taxes, and premium collections on a regular basis, ensuring accuracy and timely delivery of financial data.
+ Assist in the preparation of Prepares and timely release reporting requirements for local stakeholders.
+ Assist in the preparation of management reports, group valuation reports, premium forecasts, and reconcile collection reports.
+ Demonstrate strong attention to detail in preparing reports, ensuring the integrity and reliability of data.
+ Work closely with Sales Officers, Group Administration, Claims, and Products teams to help align and provide monitoring tools for efficiency measures.
+ Assist the MIS Team Lead to facilitate approval processes, compute projections, and gather data to in generating various promotional/incentive results.
+ Prepares and releases periodic updates for contests, promotions, and conferences, ensuring results align with the mechanics, including post-contest requirements.
+ Together with MIS Team Lead, will work with Pricing Team on projects to develop and implement processes that improve efficiency.
+ Will handle Franchising of accounts as an alternate for Franchising officer.
+ Generate ad hoc reports as necessary to support various business needs and decision-making processes.
**Required Qualifications:**
+ BS Mathematics or Applied Math
+ With previous experience in information management and reporting
+ With two years or more relevant experience in data analytics, preferably in a life insurance or HMO setting.
+ Has held similar positions relevant to the requirement of the job
+ Proficiency in data analysis tools and software (e.g., Excel, SQL, BI tools and PPT).
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido