Virtual Assistant - Medical Intake Coordinator

9000 Cagayan de Oro, Misamis Oriental Outsource Access

Posted 15 days ago

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Job Description

Permanent

This is a remote position.

We are seeking a detail-oriented and tech-savvy Healthcare Documentation & Admin Coordinator to manage referral documents, streamline reporting, and support administrative functions in a healthcare setting. This role requires strong organizational skills, experience with medical documentation systems, and the ability to communicate effectively with clinicians and external partners. The ideal candidate will also have a background in healthcare terminology and previous virtual assistant or admin experience. Key Responsibilities: - Manage and organize patient referral and intake documents - Prepare AI-generated financial reports for internal and external use - Track and maintain critical documentation using systems like Brightree and RX WEB - Communicate with clinicians/therapists to follow up on paperwork and obtain signatures - Submit documentation to insurance carriers and handle denial resubmissions - Support efforts to boost referrals and sales through accurate and timely documentation Requirements - Proven background in medical terminology or prior experience in a medical or clinical setting (e.g., STNA, Medical Assistant, Assistant COTA) - Exceptional organizational skills with strong attention to detail - Excellent written and verbal communication abilities - Tech-savvy, with proficiency in Microsoft Office Suite, cloud-based platforms, and familiarity with AI-generated reporting tools - Previous experience in a Virtual Assistant (VA) or administrative support role is preferred Benefits Employee Benefits:

Health and Wellness: Comprehensive HMO coverage for you and your dependents.

Security and Peace of Mind: Group Life Insurance.

Financial Flexibility: Virtual Credit Card for purchases and reimbursements.

Work-Life Balance: Generous paid leave.

Government Benefits: Full support for PhilHealth, SSS, Pag-IBIG, etc.

Supplemental Pay Types:

13th Month Pay – Celebrate your hard work with a well-earned bonus

Overtime Pay – Get paid for your extra hours

Night Differential – Compensation for late or night work

Performance Incentives – Be rewarded for exceptional contributions

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