303 Master Data jobs in the Philippines

As MDM Lead, you will be responsible for driving the design, implementation, and governance of the bank's Master Data Management strategy. This role leads a team of MDM designers, ensures integration of critical data sources, and establishes rules, standards, and documentation that maintain data consistency, accuracy, and compliance. The MDM Lead collaborates with business and technology stakeholders to align MDM initiatives with organizational goals, oversee enhancements, and ensure downstream users adhere to MDM policies.

Qualifications

• 7+ years of experience in Master Data Management, data governance, or data architecture
• Strong expertise in MDM tools (e.g., Informatica MDM, IBM InfoSphere, or equivalent)
• Proficiency in data modeling, data integration, and data quality management frameworks
• Knowledge of data governance standards, compliance, and industry best practices
• Relevant certifications in Data Management, Data Governance, or Project Management (e.g., CIMP, PMP) are a plus

The MDM Specialist supports the Senior Specialist / Team Lead in the daily processing of vendor and customer profiles in ERP systems and bank portals, along with other assigned tasks.

The role ensures that all transactions—including the creation and review of vendor and customer accounts—are completed accurately and on time, in line with company financial policies, procedures, and service level agreements (SLAs).

Master Data Management (MDM):

• Create new vendor and customer accounts in ERP systems and bank portals based on approved requests and complete supporting documents
• Modify vendor and customer accounts in ERP systems and bank portals as needed
• Conduct bank verification for vendors during setup or modification via phone, video call, or email
• Maintain proper document filing and secure storage

MDM Review and Reporting:

• Perform regular reviews of vendor and customer master data by extracting files from ERP
• Coordinate with relevant departments (e.g., Sourcing, AP, Payments, Local Finance) for review and updates
• Assist in preparing KPI and master data-related reports

Administrative Tasks:

• Provide information for Balanced Scorecard reporting
• File and update overtime, offset, and leave applications in the timekeeping tool
• Track actual hours worked per process
• Support project implementation by providing process documentation and conducting UAT (user acceptance testing); document test results
• Conduct self-evaluations based on performance targets
• Support audits by gathering required documents and responding to audit inquiries
• Provide support for broader team activities beyond MDM, when required

Internal:

• Immediate Supervisor
• Local Finance
• Procurement Team

External:

• Suppliers / Vendors
• Consultants
• Job Applicants

Must-Have Qualifications:

• Bachelor's/College Degree in Business Administration, Finance, Management, or related field
• At least 1 year of relevant experience in Master Data Management
• Experience with ERP systems (e.g., Oracle, SAP, D365)
• Proficient in MS Office (Excel, Outlook, PowerPoint, etc.)
• Strong organizational and time-management skills
• Good oral and written communication skills
• Willingness to work in a hybrid setup
• Able to work effectively in a structured environment

Preferred Qualifications:

• Experience in a Shared Services or BPO setting
• Ability to work under pressure and with minimal supervision
• Experience in a multicultural or international work environment

Join our "Master Data Management Team" at DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre

Job Title: Associate – Master Data Management (MDM)

Job Location: Manila

In this role, you will have the opportunity to deliver top-tier service within the Master Data Management (MDM) Service line, supporting our DGFF regions and countries globally. The role includes training to effectively manage various activities such as uploading buying/selling rates, handling sales master data, maintaining TMS data objects, and conducting denied party screening.

Key Responsibilities:

• To understand the requirement of the station's / country's documentation and ensure jobs are executed as per standard operating procedures.
• Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
• Deliver a high level of service quality through timely and accurate completion of services.
• Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
• Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
• Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.

Required Skills/Abilities:

• Bachelor´s degree. A degree in logistics, industrial engineering, management will be an advantage
• 0 – 3 years of job experience from BPO or logistics domain - Preferred
• Good knowledge in MS office
• Effective English communication skills, written and verbal.
• Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred.
• Detail oriented
• Good logical reasoning skills
• High level of customer centricity

Job Description:

The Master Data Management (MDM) Head is responsible for leading the enterprise-wide strategy, implementation, and continuous improvement of the Bank's Master Data Management Platform. This role ensures the integrity, consistency, and governance of customer and product master data across all systems.

The MDM Head will also oversee the Campaigns Team, which services campaign-related data requests from business units, and manage the enterprise Name Search Engine to support regulatory and operational use cases.

This position plays a pivotal role in enabling Single Customer View (SCV), regulatory compliance, and data-driven marketing operations.

Key Responsibilities

1. Master Data Management

· Own and evolve the Master Data Management strategy, architecture, and operations across the enterprise.

· Ensure alignment of MDM practices with regulatory requirements, including SCV mandates and data privacy.

· Govern the integration of MDM with upstream and downstream systems to maintain data consistency.

· Lead initiatives to continuously improve data matching, survivorship, and golden record creation.

1. Campaign Management

· Manage the Campaigns Team responsible for generating customer whitelist data, segmentation files, and other data assets in support of marketing and communication campaigns.

· Establish SLAs and quality controls to ensure timely and accurate fulfillment of campaign requests.

· Collaborate with marketing, digital, and analytics teams to ensure alignment with business objectives and personalization strategies.

1. Name Search Engine Management

· Oversee the development, enhancement, and governance of the enterprise Name Search Engine used for AML, customer matching, and other future use cases.

· Ensure performance, scalability, and compliance of the name search capabilities with regulatory and operational requirements.

· Drive improvements in fuzzy matching logic, alias handling, and identity resolution models.

1. Leadership and Strategy

· Build and lead a multidisciplinary team comprising MDM analysts, data engineers, campaign support staff, and data quality specialists.

· Partner with business units, IT, and data governance teams to embed data ownership and stewardship practices.

· Advise the Chief Data Officer and leadership on data consolidation strategies, especially as it relates to customer-centric operations and compliance.

Qualifications

· Bachelor's or Master's degree in Information Systems, Computer Science, Business, or related field.

· Preferably with certifications on DAMA-DMBOK, DCAM, CIMP, and similar data management credentials

· 10+ years of experience in enterprise data management, with at least 5 years in master data management or customer data platforms.

· Experience managing marketing campaign data operations and data-driven communication programs.

· Deep understanding of MDM platforms (e.g., Informatica, Reltio, etc.), data governance frameworks, and regulatory requirements (e.g., AML).

· Strong stakeholder engagement skills and ability to work across business, compliance, and technology teams.

Key Success Measures

· Accuracy and completeness of master data entities (e.g., customer).

· On-time delivery and quality of campaign data requests.

· Improved performance and hit-rate of the name search engine.

· User adoption of MDM platform and campaign request processes.

· Recognition by business and regulatory stakeholders as a trusted source of enterprise data.

Country: Philippines | Work Location: Alabang, Muntinlupa

Salary: 20,000 – 23,000 PHP

We are looking for a Master Data Management specialist for our French client, who deals with the production of various types of glasses as well as cooperation with opticians. Their mission is to improve the quality of life by improving the quality of vision.

Responsibilities

• As Master Data Management Specialist you will be creating new Vendor and Customer accounts in the ERP system and associated bank portals, ensuring all setups are based on approved requests and complete supporting documentation;
• You will be modifying Vendor and Customer accounts in ERP systems and bank portals according to approved change requests, maintaining data accuracy and compliance with company standards;
• You will be conducting bank verifications for vendors requiring new setup or modifications by initiating video calls, phone calls, or email verification to ensure authenticity and prevent fraud;
• You will be managing document filing and ensuring proper storage and organization of records to support easy retrieval and audit readiness;
• You will be supporting the preparation of KPI reports by gathering and validating data to provide insights into master data management performance;
• You will be providing accurate data and input required for Balance Scorecard reporting, helping track and measure team objectives and results;
• You will be filing and updating applications for allowable overtime, offset, and leave records within the timekeeping system, ensuring accuracy and timely processing;
• You will be updating records of man hours based on actual time spent per process, supporting productivity analysis and workforce planning;
• You will be supporting project implementations by sharing detailed process knowledge, providing data support, and conducting User Acceptance Testing;
• You will be documenting all test results accurately;
• You will be conducting self-evaluations based on defined performance targets, identifying areas of strength and opportunities for improvement;
• You will be supporting audit processes by gathering required documentation, responding to auditor inquiries, and ensuring timely submission of requested information.

Requirement

• 1+ year of hands-on experience in Master Data Management or related administrative work, demonstrating familiarity with vendor/customer setup and data governance practices;
• Work in a hybrid set up (3 days onsite in Alabang, Muntinlupa and 2 days WFH) – Necessary condition;
• Experience working with various ERP systems, allowing efficient handling of master data processes across platforms;
• Advanced proficiency in Microsoft Office tools, including Excel for data analysis and reporting, Outlook for communication, and PowerPoint for presentations and documentation;
• Ability to work effectively in a structured and process-driven environment, adhering to established standards and timelines;
• Strong oral and written communication skills, enabling clear documentation, reporting, and stakeholder engagement;
• Previous experience in a Shared Services or BPO setting, demonstrating ability to adapt to high-volume, standardized work environments;
• Experience working in international and culturally diverse organizations, contributing to effective collaboration across global teams.

We Offer

• Salary for work amounting to 20,000 – 23,000 PHP;
• Equipment will be provided;
• HMO on your day 1 + 1 of your chosen dependent;
• Monthly non-taxable allowance;
• Monthly transportation allowance;
• Optical Coverage;
• Year-end leave monetization;
• Gym Subscription;
• Monthly supply of coffee

Please be advised that we will only contact selected candidates

What to Know Before Applying?

We have a tight-knit team, creating some of the best work of their lives. We're always growing and changing and occasionally places do come up so we are always on the lookout for talented people to join us. If you're passionate about what you do then get in touch. We are always happy to take the time to listen and see what you can do.

Are you interested?

1

Have a short talk with our recruiter who will provide you with more details about our company and the specific project. Since the recruitment process can vary between projects, this conversation will outline the process
that applies to you.

2

This stage involves a series of bespoke recruitment activities led by our client. It's designed not only to assess how your skills and background align with the project's demands but also to ensure that the project environment is the right fit for you. This dual-focus ensures that both parties can thrive in this partnership.

3

After successfully navigating the recruitment process, you'll sign your employment contract and begin your new role. We ensure a smooth transition into your position with comprehensive onboarding support.

Why Join Directio?

Innovative Projects

Work on cutting-edge projects that challenge and inspire you.

Career Growth

Access to continuous learning and development opportunities.

Supportive Environment

Join a collaborative team that values your contributions.

Competitive Benefits

Enjoy a comprehensive benefits package that supports your well-being.

Flexible Work Arrangements

Enjoy a healthy work-life balance with options for remote work and flexible hours.

Supportive Leadership

Benefit from approachable and supportive leaders who are committed to your success and development.

Job Title: Specialist – Master Data Management

Job Location: Manila

In this role, you will have the opportunity to operate on a segment of service we offer for MDM, maintain Internal Pricing Templates and handling end-to-end upload of formulated rates to various charge codes in CW1 for smooth customer Implementation.

Key Responsibilities:

• Handle pricing information received from the IMPACT / BID Team, then Clean this IPT data (as per SOP) and update it in a standardized template and uploads in CW1.
• Troubleshoot and implement client requirements.
• Handle the contract renewals for new/existing customers.
• Handle the new and maintain the rates in the CW1 systems for various customers.
• Understand customer and key stakeholders interests and concerns.
• Act as a key contact for various stakeholders.
• Convince other subject matter experts to accept new concepts, practices, and approaches.
• Document solutions and decisions for Stakeholders to confirm.
• Chase owners or actions, escalates when required, ability to push-back in a documented way.
• Manages project in matrix organization.
• Report issues to Senior Stakeholders.
• Document informed decisions on Designs and Solutions, for Internal or Customer-facing projects.
• Collaborate / communicate with ITS, Operations, Customer's IT team.
• May cooperate with and coordinate 3rd parties e.g. external service providers.
• Build strong, trusting cross-functional relationships with DHL Managers.

Required Skills/Abilities:

• Graduate (Bachelor's degree from a recognized University in any discipline).
• Pricing/Rate management Qualification (preferable).
• Minimum 5 years of experience.
• Possesses good knowledge of different software systems, client/server architectures and various compatibility requirements.
• Good communication, both verbal/written is required.
• Experience in working with CW1.
• Knowledge on Microsoft Office Tools.
• Knowledge on visualization Tools.
• Strong analytical Skills.
• Understanding of Freight Forwarding Product Operations lifecycles, an advantage.
• Technical aptitude, including but not limited to Data Communication protocols, EDI configurations, Data Field gapping and mapping.
• Should be flexible to work in shifts (including night)

Company Description

SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

Job Description

PRIMARY RESPONSIBILITIES

The Master Data Specialist will be responsible for the completeness, accuracy, and timeliness of the quality of data.

REPORTING LINE

• Direct line to MDM Team Leader

SPECIFIC RESPONSIBILITIES

With respect to master data such as Supplier, Customer and other critical information enabling finance activities:

• Inputting master data attributes into system as needed
• Management of data requests in support of business processes in a closed-loop process
• Extract data, analyze and ensuring the quality of the data.
• Coordinate with cross-functional teams to ensure consistent quality of data
• Comply, at all times, with SGS Code of Integrity and Professional Conduct

PROFILE

• Spanish language proficiency level (e.g., conversational, fluent, native) is required
• Analytical skills with high focus on the details
• Demonstrate proper attitude in relation to assigned responsibilities
• Confident, autonomous, determined and able to meet key deadlines
• Able to work independently
• Strong team player
• Good understanding of data structures and architecture

Qualifications

REQUIRED SKILLS

• Good analytical skills
• Good MS Excel skills
• Competent computer skills including MS Office is an asset
• English with minimal good reading and speaking skills (B1/B2)
• Additional foreign language level B1/B2- would be an asset
• Oracle E-Business Suite R12 knowledge would be useful, but it is not essential (further training would be provided if necessary)

• Lead and drive MDM operations to achieve all KP| goals. Initiates necessary actions to meet and exceed the various targetsLead the monthly Balance Scorecard meeting and review performance with the teamConduct regular meetings with the MDM Team to review BSC result, define project priorities, and establish action plans to resclve issues/problems. Manage the creation, implementation and maintenance of master data management solutionsOversee a team of analysts that analyze and enrich master data elements and optimize the flow of data between users and stakeholders. Implement and support new procedures, Management of Change (MOC) and improvements whenever required. Support the Quality Assurance team in driving the team on continuous improvement projects which will impact metrics, process flow through Lean Concept. Working closely to ensure adherence to documented process control procedures Determine developmental training plans of the MDM Team in coordination with the Training Center of GBS Support training requirements as defined and administered by the Training Center of GBS and HR DepartmentProvide Performance evaluation to subordinates through Performance Review on a regular basis Responsible for the approval of overtime, leaves/offset and change shift of the team in the Timekeeping portal Strictly implement Company's Code of Conduct, issue Notice to Explain (NTE) and recommend Disciplinary Action (DA) to subordinates if needed. Strictly implement all Safety Policies and Safety Measures as mandated by OSH and involvement on the generation of action plans to all Safety audit findings. Ensure team's compliance to various training requirements. Ensure 5S program is being carried out consistently. Conduct monthly walk-through and audit of the area. Report out and track progress of all findings. Act as emergency response Incident Commander as required per EH&S mandate.Qualifications:Candidate must possess at least a Bachelor's/College Degree in Finance/Accountancy or equivalent. At least 3-5 years in MDM work experience in a supervisory roleShould have managed a team of at least 7 direct reports Should have experience in Shared Services/ BPO Should have experience with ERP Systems (SAP, Oracle, D365/AX Dynamics and MFG Pro preferred) Advance skills in the use of MS Office ApplicationWork Schedule- Compressed work week, Monday to Friday- 9 hours per day w/ 1 hour break

Power healthcare decisions with your data expertise

At the intersection of academic excellence and cutting-edge healthcare is, our client, the Medical University of South Carolina (MUSC) - a powerhouse shaping the next generation of health professionals, researchers, and breakthroughs. With over 3,000 students, 950+ trainees, and the top-ranked hospital in the state for a decade, MUSC is where knowledge meets care. Data isn't just numbers here - it's the lifeblood of smarter decisions. If you're ready to turn spreadsheets into strategies and systems into solutions, this is your classroom.

What You'll Be Doing - In a Nutshell

Be part of our client's team as a Master Data Management Analyst, where you'll maintain and manage item master data for a leading healthcare system. You'll support supply chain operations by ensuring data integrity, accuracy, and consistency across platforms.

Role Snapshot

Employment Type: Full-time

Shift: Monday to Friday, 08:00 PM to 05:00 AM

Work Setup: Onsite in Ortigas (with potential shift to WFH or hybrid)

Perks That Make a Difference

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Fully customized Emapta laptop with peripherals
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

What We're Looking For

Education & Experience

Bachelor's degree in Information Systems, Supply Chain, Business Administration, or Healthcare Analytics

1-3 years of experience in master data management, item lifecycle, healthcare procurement, or ERP data governance

Familiarity with U.S. healthcare systems and vendors (preferred)

Technical Proficiency

• Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP/XLOOKUP, conditional formatting, Power Query)
• Experience with ERP platforms such as Workday, SAP, or Oracle
• Working knowledge of Power BI and SharePoint for data tracking and reporting

Core Skills

• Clear and concise written and verbal communication
• Proactive approach to problem-solving and knowing when to seek support
• Strong attention to detail, with a focus on accuracy and execution
• Excellent organizational and documentation skills

Your Core Contributions

Item Master Maintenance & Data Quality

• Create and maintain item master records, including names, descriptions, manufacturers, UOMs, pricing, and supplier identifiers using Workday and Data Connect tools
• Ensure consistency and completeness of fields across platforms
• Enforce compliance with MUSC naming conventions and classification standards

Data Validation & Reconciliation

• Normalize manufacturer and supplier part numbers
• Remove duplicate entries and validate UOMs
• Audit data fields to ensure consistency and traceability across systems
• Coordinate with stakeholders to clarify and resolve discrepancies in pricing, descriptions, or classifications

New Item Creation & Lifecycle Updates

• Process new item requests with complete and accurate inputs, including EPIC tags, sourcing priority, contract references, and regulatory identifiers
• Maintain detailed logs for all item additions and modifications
• Ensure auditability and uphold data hygiene standards

Stakeholder Collaboration & Continuous Improvement

• Partner with sourcing, contracts, and analytics teams to ensure data aligns with procurement and reporting needs
• Recommend and support enhancements to item lifecycle workflows and data governance processes

Why Join This Global IT Leader?

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.

Welcome to Emapta Philippines

Apply now and be part of the #EmaptaEra