6 Marine Operations jobs in the Philippines
Marine Operations Officer
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Job Description
- Graduate of any four-year Business course
- With experience in port and terminal operations
- Knowledgeable on Berthing & Vessel operations
- Preferably an accredited Safety Practitioner
- With good interpersonal, communication and problem-solving skills
- Proficient in MS Office
- Willing to be assigned in shifts
- Preferably with driver's license
Supervising Shipping Operations Specialist
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Supervising Shipping Operations Specialist in NCR
For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.
Shipping Operations Specialist II
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Shipping Operations Specialist II in NCR
For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.
Shipping Operations Specialist I
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Shipping Operations Specialist I in NCR
For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.
Shipping Operations Specialist II
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Shipping Operations Specialist II in BARMM
For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.
Operations Supervisor/Team Lead- Shipping and Logistics
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Job Description
Operations Management
- Manages and leads leaders and members in the execution of day-to-day operations based on migrated processes which includes but not limited to: SEA Job Creation and Cost estimate process AND DN/SOA Confirmation
- Possesses in-depth understanding of business and processes to be able to effectively monitor overall performance in order to achieve service and operational excellence
- Develops and implements standard operational rhythm to consistently deliver service level objectives and metrics on timeliness, accuracy, quality of work, and customer satisfaction
- Sets clear and realistic goals to leaders and members and monitors team and individual performance regularly
- Advocates process documentation and standardization towards process maturity
- Drives key initiatives to facilitate process improvement and efficiency; Partners with both internal and external customers to implement critical actions
- Conducts root cause analysis to drive permanent issue resolution
Stakeholder Management
- Conducts monthly business and operations review with customers and stakeholders to discuss results and performance, issues for resolution, process alignment and standardization
- Proactively communicates updates, issues and progress that require immediate attention or resolution from both internal and external customers
Qualifications*
- At least Bachelor's degree; Master's degree/MBA is a plus
- More than 3 years of relevant working experience in the same leadership capacity; Experience in shared service set-up in a logistics and/or freight forwarding is preferred
Requirements*
- Customer oriented with the ability to establish strong relationships and interact effectively with customers at various levels
- Above average interpersonal, communication and presentation skills
- Above average English proficiency
- Possesses Customer Service mindset and passion for service excellence
- Ability to effectively & efficiently adopt/adapt information technology to enhance productivity and efficiency
- Good knowledge of shipping business and processes
- Drives entrepreneurial mindset and agility to get things done
- Proficiency in Windows and Microsoft office
Key Result Areas*
- Monitors and guides teams to execute seamless day-to-day operations
- Develops leaders and members on operational and problem-solving skills as well as the needed soft skills to provide positive customer experience
- Ensures all tasks and deliverables are completed within customer and operation's defined service level agreement
- Proactive communication with both internal and external parties and maintain good collaboration relationship
- Reviews process flows to maximize efficiency at the team, takes lead on some key projects and carries out project results
Job Type: Full-time
Work Location: In person
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