6,068 Mandarin Speaker jobs in the Philippines

Minimum requirements:

• Applicants must be willing to work and relocate to Clark, Pampanga.
• Applicants must be a Filipino citizen or have a relevant residence status
• High school diploma/GED required (College degree preferred)
• Must have at least 2 years of experience working in a travel industry company, either from a BPO which is travel related, or from an actual travel agency as a Mandarin Speaker
• IATA certification in Basic or Advanced Standard Fares or ticketing is definitely a plus.
• Experience in handling leisure travel reservations is a plus.
• Experience in at least one GDS and its native environment is a plus.
• Must display competencies in sales and customer service skills
• Fluent in written and spoken Mandarin language; Good English communication skills
• Strong analytical and problem-solving skills
• With the basic technical skills—able to navigate through computer and web application with ease
• Superior customer service skills with previous training in this category (preferrably with international routing knowledge and well versed in world geography).
• Good interpersonal skills with positive, empathetic, and upbeat personality
• Above average mathematical competencies.
• Must have a minimum of 30 WPM typing speed certificates)
• Must be willing to work on shifting schedule, holidays and weekends.
• Willing to work and transfer in Clark Pampanga

Key Responsibilities and Accountabilities

• Provide first call resolution for all guest enquiries and OBE (online booking engine support) through application of technical expertise in reservations, ticket issuance and re-issuance.
• Comply with set standards of customer service (e.g. quality of speech, call attendance, emails, handling queues, e-mails, etc.) for inbound calls across all markets/functions in order to ensure customer confidence, satisfaction and loyalty.
• Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills.
• Achieve individual revenue and customer service targets to support delivery of team/departmental targets.
• Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes.
• Maintain data protection and confidentiality for both staff and customers.
• Support other departmental functions as required (e.g. ticketing & E-Services desk, pre-flight checks, service desk, etc.)

Key Competencies

• Must be detail-oriented with utmost focus on quality and efficiency
• Must take ownership of the clients assigned to with highest importance
• Results orientation with bias for action, versatility, and adaptability.
• Willing to work in shifting schedules that includes possible graveyard shifts.
• Excellent written and communication skills
• Excellent customer service and sales orientation
• Understanding of Middle East culture is very critical
• Must be able to effectively communicate with colleagues and peers from other departments
• Willing to work on shifting schedules
• Must be a team player
• Must be able to work and remain calm under pressure

Job Title:

• Mandarin Speaker - Bilingual Customer Expert

Location:

• Rockwell, Ortigas

Work Set up & Schedule:

• Shifting and Onsite

Salary Package:

• 75,000.00

KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING

Job Qualifications:

• Mandarin-speaking customer experts (open to both native and non-native speakers)
• At least 6 months of work experience in BPO industry
• Amenable to work onsite

Recruitment Process:

• Phone Screening and Validation
• Profile Creation and English Assessment
• HR Interview
• Language Assessment
• Client Interview
• Job Offer

We are looking for Korean and Japanese Speaker

If you're interested, please send your most up-to-date resume. Additionally, if you know anyone, friends or family, who might be interested in our hiring opportunities, feel free to share their updated resume as well.

Candidates without access to a laptop or computer at home are welcome to complete their assessment onsite.

Job Types: Full-time, Permanent

Pay: Php74, Php75,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Experience:

• 6 months BPO: 1 year (Preferred)

Language:

• Mandarin (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person

About the role

We are seeking an experienced Bilingual Mandarin Speaker to join our team at Guangzhou Modern Cancer Hospital in Pasay City, Metro Manila. This full-time administrative role will provide vital support to our hospital operations, with a focus on assisting our patients and Mandarin-speaking staff. As a key member of our administrative team, you will play an integral part in ensuring the smooth running of our hospital and delivering exceptional patient care.

What you'll be doing

1. Providing translation and interpretation services between Mandarin and English for our patients and staff
2. Assisting with administrative tasks such as scheduling appointments, maintaining records, and providing general office support
3. Serving as a point of contact for patients, addressing their queries and ensuring their needs are met
4. Collaborating with the medical team to facilitate effective communication and coordination of patient care
5. Maintaining confidentiality and ensuring the protection of sensitive patient information
6. Contributing to the overall efficiency and effectiveness of our hospital operations

What we're looking for

1. Fluency in both Mandarin and English, with excellent verbal and written communication skills
2. Minimum 1-2 years of experience in a similar administrative or customer service role, preferably in a healthcare setting
3. Strong problem-solving and multitasking abilities, with a keen attention to detail
4. Excellent interpersonal skills and the ability to work effectively in a team environment
5. Proficient in using common office software and technology
6. A compassionate and patient-centric approach, with a genuine desire to support our patients

What we offer

At Guangzhou Modern Cancer Hospital, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including comprehensive health insurance, opportunities for career development, and a positive, collaborative culture. We also prioritise the wellbeing of our staff and encourage a healthy work-life balance.

About us

Guangzhou Modern Cancer Hospital is a leading healthcare provider in the region, dedicated to delivering world-class cancer treatment and care. With a team of highly skilled medical professionals and state-of-the-art facilities, we are committed to improving the lives of our patients and their families. Our hospital is renowned for its innovative approach to cancer treatment and our commitment to providing personalised, compassionate care.

If you are passionate about making a difference in the lives of our Mandarin-speaking patients, we encourage you to apply for this exciting opportunity. Click the "Apply now" button to submit your application and join our dedicated team at Guangzhou Modern Cancer Hospital.

1. Assist in managing attendance and scheduling for the Philippine team, and allocate tasks appropriately.
2. Responsible for team reconciliation, fund inflow and outflow verification, and other related tasks.
3. Develop SOP process training and performance appraisals for the Philippine team.
4. Coordinate the work of various groups within the department, maintain smooth internal business operations, and promptly follow up on and provide feedback on tasks assigned by superiors.
5. Other matters assigned by leadership
6. Candidates with certain management experience and prior experience managing Filipino teams or in administrative roles will be prioritized.
7. Proficiency in office software: Word, Excel, PPT, etc., with a strong command of Excel required.
8. Detail-oriented, patient, responsible, with good communication skills in both Chinese and English; knowledge of Tagalog is a plus.
9. Good time management, strong team spirit, a sense of responsibility, and good stress resistance.

QUALIFICATIONS:

-Can speak, read and write Mandarin/English.

-Bachelor's degree in accounting and finance.

-At least 1 year of financial work experience.

-Skilled in using office software, Kingdee financial software.

-Holding intermediate or junior accountant certificate is preferred

-Quick thinking,high degree of work responsibility,good communication and coordination skills.

RESPONSIBILITIES:

-Audit the company's daily expenses and effectively control the expenses to be true, reasonable and compliant.

-Do timely and accurate account processing, and close the accounts at the end of the month.

-Prepare the company's financial budget, financial statements and various financial analysis reports, make effective analysis and constructive comments on the work matters within the scope of responsibility.

-Audit the expenditure of the company's various costs, cost accounting, expense management, cost analysis, and supervision and management of production costs.

-Other work assigned by the leader.

Salary: Negotiable

Job Type: Full-time

Pay: Php40,000.00 per month

Language:

• Do you speak Mandarin, English, and Filipino? (Required)

Work Location: In person

About the role

We are seeking a talented PR Manager who is a fluent Mandarin speaker to join our growing PR team at DL Public Relations'. This full-time position will be based in our Pasay City, Metro Manila office and will play a crucial role in delivering client success through strategic PR campaigns and engaging stakeholder relations.

What you'll be doing

• Developing and implementing comprehensive PR strategies to support our diverse client portfolio
• Managing all aspects of client PR programmes, including media relations, influencer engagement, content production and event coordination
• Providing expert counsel and support to clients on reputation management, crisis communications and public affairs initiatives
• Building and nurturing strong relationships with media contacts, industry influencers and other key stakeholders
• Conducting in-depth research and analysis to provide clients with data-driven insights and recommendations
• Leading and mentoring a team of PR executives to deliver exceptional client service
• Collaborating closely with our creative and digital teams to deliver integrated communications campaigns

What we're looking for

• Minimum 5 years' experience in a PR or communications role, ideally within an agency environment
• Fluent in Mandarin and English, with excellent written and verbal communication skills in both languages
• Strong understanding of the Philippine media landscape and proven track record of securing high-quality media coverage
• Excellent client relationship management skills and the ability to provide strategic counsel
• Experience in leading and motivating a team to consistently deliver exceptional results
• Degree in Public Relations, Communications, Marketing or a related field

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive health and life insurance benefits
• Generous learning and development opportunities
• Dynamic and collaborative work environment
• Opportunities for career progression within a fast-growing agency

About us

DL Public Relations' is a leading independent PR agency with a reputation for delivering impactful campaigns that drive real business results for our clients. With a diverse portfolio spanning various industries, we pride ourselves on our creativity, strategic thinking and exceptional client service. Our vibrant team of PR professionals is passionate about shaping narratives, enhancing reputations and driving meaningful engagement for the brands we represent.

Apply now to become part of our dynamic team

Job Expectations:

• Position Type: Experienced - Mid/Senior
• Employment Type: Full-Time; Permanent (Direct Hire)
• Work Setup & Location: Onsite - IT Park, Cebu City
• Work Schedule: Mondays - Fridays, Night Shift
• Industry: Transportation Spend Management (TSM) Solutions

About the Job:

We are seeking a detail-oriented and technically skilled EDI Analyst (Mandarin) to support the development, implementation, and maintenance of electronic data interchange (EDI) systems for our client. In this role, you will be responsible for analyzing business requirements, creating mapping documents, and ensuring seamless integration between trading partners and internal systems. You will work closely with programmers, internal teams, and external partners to design, test, and optimize EDI solutions, while providing training and guidance to end-users. This position also requires strong Mandarin translation skills to facilitate communication and documentation across multilingual environments. By leveraging your technical expertise, problem-solving ability, and cross-cultural communication skills, you will play a critical role in ensuring accuracy, efficiency, and reliability in our EDI operations.

Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in an EDI service center.
• Excellent Mandarin translation skills (written and verbal).
• Strong knowledge of software design and architecture principles.
• Hands-on experience with XML, JSON, and other scripting languages (a plus).
• Intermediate knowledge of SQL or other query languages.
• Experience with Informatica systems is an advantage.
• Strong organizational skills with keen attention to detail.
• Ability to work independently and collaboratively in diverse teams.
• Proven experience in end-user training and system deployment.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite or related software.
• Can start immediately if possible.

***Only shortlisted candidates will be contacted; updating/tailoring CV is highly recommended***

About the role

Talent Outsourcing Channel Solutions has an exciting opportunity for a Mandarin Speaker- Customer Service Representative to join their team in Davao City, Davao del Sur. This full-time position will have you playing a crucial role in providing exceptional customer service to clients within the call centre industry.

What you'll be doing

• Assist drivers with their queries and concerns in rental vehicles including fees, terms and conditions.
• Providing high-quality customer service to clients through inbound and outbound calls
• Answering customer enquiries and resolving any issues or complaints in a professional and timely manner
• Maintaining accurate records and documentation of all customer interactions
• Identifying opportunities to improve customer satisfaction and suggesting process improvements
• Adhering to all company policies, procedures and quality standards

What we're looking for

• Fluency in written and spoken Mandarin, in addition to proficiency in English
• Minimum 1 year of experience in a customer service or call centre role
• Profile of person needed:

Has good communication skills, both oral and written.

Can speak, read, and write Chinese or Mandarin.

Disciplined and capable of identifying/completing critical tasks with urgency.

Not a student.
- Excellent communication and interpersonal skills
- Strong problem-solving and critical thinking abilities
- Ability to work in a fast-paced, high-volume environment
- Commitment to providing exceptional customer service

What we offer

• Competitive salary and bonus structure
• Opportunities for career development and progression
• Comprehensive training and ongoing support
• Excellent work-life balance with flexible working arrangements
• Access to a range of employee wellbeing initiatives

About us

Talent Outsourcing Channel Solutions is a leading provider of customer service solutions, offering a wide range of services to clients across various industries. With a focus on delivering exceptional service and innovative solutions, we strive to create a positive and empowering work environment for our employees.

If you're a Mandarin speaker with a passion for customer service, we encourage you to apply for this exciting opportunity. Click the 'apply now' button to start your journey with Talent Outsourcing Channel Solutions.