What Jobs are available for Managerial in the Philippines?

Empower bilingual excellence — lead, support, and deliver world-class customer experiences.

Job Overview:

We are looking for a Spanish-English Bilingual Customer Service Representative with leadership experience to manage client interactions and support a small customer service team. The ideal candidate is a proactive communicator, skilled in both Spanish and English, with a proven ability to lead, train, and motivate others while ensuring high-quality service delivery.

Key Responsibilities:

• Provide responsive and professional support to Spanish- and English-speaking clients via multiple channels.
• Handle complex customer inquiries and escalations with efficiency and empathy.
• Lead, coach, and mentor a small team to achieve performance goals and service quality standards.
• Monitor KPIs, conduct performance reviews, and support training and onboarding initiatives.
• Identify process gaps and recommend improvements for efficiency and customer satisfaction.
• Ensure adherence to company policies, quality standards, and SLAs.

Qualifications:

• Proficient in both Spanish and English (spoken and written).
• Minimum 3 years of experience in customer service or client support.
• At least 1 year of leadership or supervisory experience in a service-oriented environment.
• Strong communication, problem-solving, and organizational skills.
• Proficient in CRM systems, ticketing tools, and MS Office or Google Workspace.

Why Join Us?

• Healthy, supportive, and conducive work environment (Great Place to Work Certified for three consecutive years)
• Work with an innovative company delivering cutting-edge solutions across multiple industries
• Lead a team in a fast-paced, high-growth environment
• Competitive salary with opportunities for career advancement
• Collaborative, forward-thinking work culture
• 21 leave credits plus all client-based holidays
• HMO coverage with dependent benefits
• Exposure to world-class leadership from both local and international supervisors

Ready to take your sales career to the next level? Apply now

Empower bilingual excellence — lead, support, and deliver world-class customer experiences.

Key Responsibilities:

Provide responsive and professional support to Spanish- and English-speaking clients via multiple channels.

Handle complex customer inquiries and escalations with efficiency and empathy.

Lead, coach, and mentor a small team to achieve performance goals and service quality standards.

Monitor KPIs, conduct performance reviews, and support training and onboarding initiatives.

Identify process gaps and recommend improvements for efficiency and customer satisfaction.

Ensure adherence to company policies, quality standards, and SLAs.

Qualifications:

Proficient in both Spanish and English (spoken and written).

Minimum 3 years of experience in customer service or client support.

At least 1 year of leadership or supervisory experience in a service-oriented environment.

Strong communication, problem-solving, and organizational skills.

Proficient in CRM systems, ticketing tools, and MS Office or Google Workspace.

• Bachelor of Science in Accountancy (BSA) graduate
• Licensed Certified Public Accountant (CPA)
• At least 3 years of strong experience in a managerial or supervisory role
• Background in the academe is an advantage
• Experience in tax and financial reporting is preferred
• Excellent interpersonal and communication skills
• Dynamic and flexible

• Strong experience/background of 3 years or more in a managerial/supervisory position
• Exposure to the academe is an advantage
• Experience with tax and financial reporting is preferred
• Excellent in interpersonal relations and communication
• Dynamic and flexible

Job Type: Full-time

Work Location: In person

In this role you will be a member of the Citco Banking Services Division Capital Management department, which is responsible for compliance with prudential regulatory reporting Basel III & Basel IV requirements for cross Citco Group's Banking Services Division. This covers in total four banks, with different levels of consolidation and located in three different jurisdictions: Citco Banking Corporation NV (Curacao), Citco Bank and Trust Company Ltd (Cayman Islands), Citco Bank Nederland N.V. (Netherlands, Ireland and Luxemburg) and Citco Bank Canada (Canada). The position reports VP Capital Management.

The Capital Management department cooperates with stakeholders like the Regulatory Reporting Team, Data Governance, Finance, Treasury and Risk Management on analyzing, designing and implementing the design of the reporting chain to competent authorities. This includes close alignment to Regulatory Reporting, Finance and the Enterprise Risk Management Framework.

This position offers a possibility to gain broad experience specifically in the area of Basel (capital and liquidity requirements for banks), as adopted by local regulators, including but not limiting to Capital Requirement Regulation, as well as data analysis and reconciliation. As part of the Capital Management team, you will identify areas of attention for Citco Banks and initiate the solution and implementation.

Responsibilities for External Candidates

• Instruct on daily reporting of key ratios (Capital Adequacy Ratio, Leverage Ratio, Liquidity Ratios, Large Exposure);
• Perform reconciliation analysis between different type of reports, identify any differences and instruct on alignments of the reports;
• Interpret prudential and statistical regulatory reporting requirements related to Basel framework;
• Support team producing reports, answer any ad-hock queries, provide required training sessions;
• Support with new reports implementation;
• Execute existing reports for Capital Management;
• Support change management process for existing files, participate in automation projects; and
• Maintain macros in MS Excel;
• Enhance the automation level of Capital Management core processes (incl. ratios monitoring, as well as regulatory monitoring);
• Support the team in different locations;
• Work with the various Subject Matter Experts across the banks to ensure enterprise wide compliance;
• Involve in specific business projects.

Qualifications for External Candidates

• Must have an academic background and working level;
• Bachelors degree in law, economics or business administration or country equivalent in a related discipline;
• Minimum 1 year of experience in financial service industry, consultancy or audit;
• Hands on experience with regulatory reporting for banks (either in the role of preparer or in the role of controller);
• Multitasking and stress resistance;
• Capable to deal with complex matters;
• Strong communicative and interpersonal skills;
• Excellent communication skills, both verbal and written (In English);
• Ability to work independently and also to liaise with other departments;
• Research and analytical skills;
• Strong focus on detail;
• Quantitative skills;
• Good knowledge of Microsoft office applications; and
• Basic knowledge of VBA.

We currently have 4 exciting opportunities open:

Senior Manager, Ecommerce & Retail Media

Location: NCR

Budget: up to 200,000

As Senior Manager, you will:

– Lead integrated media strategy across online and offline channels

– Drive innovations in Retail Media using AI and emerging technologies

– Create out-of-the-box consumer engagement activities to boost O+O (online + offline) shopper experiences

– Collaborate with internal teams and external partners to deliver impactful campaigns

What we're looking for:

– 8–10 years of experience in integrated media, retail, or shopper marketing

– Expertise in both traditional and digital platforms

– Strong leadership, project management, and analytical skills

Performance Marketing Manager

Location: Taguig – Hybrid (4 days onsite, 1 day WFH)

Salary: Up to PHP 80,000

In this role, you will:

– Lead digital acquisition and paid media across search, social, and programmatic channels

– Execute and optimize campaigns on Google Ads, Meta Ads, TikTok Ads, and programmatic platforms

– Monitor and analyze campaign KPIs (CPA, ROAS, CTR) to maximize ROI

– Mentor junior team members and drive innovation in campaign strategies

What we're looking for:

– 5+ years of experience in performance marketing or digital media buying

– Hands-on expertise with Meta Ads, Google Ads, and TikTok Ads

– Strong analytical mindset and familiarity with attribution modeling

– Experience in e-commerce, consumer goods, or fast-paced industries is a plus

Media Lead

Location: Taguig – Hybrid (4 days onsite, 1 day WFH)

Budget: up to 150,000

As Media Lead, you will:

– Oversee digital media planning, buying, and campaign execution for key retail brands

– Manage performance during peak sales events (10.10, 11.11, birthday sales, etc.)

– Translate campaign analytics into actionable business strategies

– Collaborate with commercial, creative, and brand teams for aligned execution

– Mentor and guide junior media specialists

What we're looking for:

– 7+ years of experience in media planning, buying, and performance marketing

– Strong knowledge of digital platforms (Meta Ads, TikTok Ads, Google Ads, etc.)

– Experience handling retail/e-commerce brands preferred

– Proven success in driving high-impact campaigns

Senior Category Manager - Beauty

Location: NCR, On-site

Budget: 100, ,000

Work Schedule: Monday to Friday, Morning Shift (Flexible)

About the Role:

We are looking for an experienced Senior Category Manager Beauty who will take the lead in shaping and executing category strategies. The role focuses on strengthening relevance, expanding market share, and delivering sales, margin, and income goals across both offline and online channels.

What Youll Do:

• Design and roll out category strategies and business plans to drive growth and profitability.
• Track, review, and optimize category performance to consistently meet targets.
• Study market dynamics, consumer behaviors, and competitor activities to uncover new opportunities.
• Partner with cross-functional teams to roll out omnichannel programs.
• Build and manage strong relationships with suppliers and business partners to unlock opportunities.
• Provide leadership and direction to ensure smooth implementation of category initiatives.

CREATIVE DIRECTOR

Location: Cavite

Schedule: Monday to Friday, Morning Shift

Salary: Up to PHP 70,000 per month

Job Summary

• Responsible for leading and defining the overall creative vision and strategy of the organization. Oversees creative projects from concept to execution and ensures brand identity, design, and messaging consistency across all platforms.
• Responsibilities
• Lead the development of creative concepts and visual direction for marketing and promotional campaigns.
• Manage and mentor designers, content creators, and other members of the creative team.
• Collaborate with marketing and product teams to ensure creative alignment with business objectives.
• Review and approve all creative materials to maintain quality and brand consistency.
• Manage creative timelines, resources, and production budgets.
• Research and apply emerging design trends and tools to strengthen creative output.

Qualifications

• Bachelor's degree in Fine Arts, Design, Marketing, or related field.
• At least 5years of experience in creative or design roles, with 3 years in leadership.
• Strong portfolio demonstrating multi-channel creative work.
• Proficiency in Adobe Creative Suite and related design software.
• Excellent communication, presentation, and leadership skills.

AFFILIATE AND INFLUENCER MARKETING MANAGER

Location: Cavite

Schedule: Monday to Friday, Morning Shift

Salary: Up to PHP 60,000 per month

Job Summary

• Responsible for developing and managing affiliate and influencer marketing strategies to increase brand visibility, engagement, and sales through partnerships.
• Responsibilities
• Create and implement affiliate and influencer marketing programs.
• Identify, recruit, and maintain relationships with affiliate partners and influencers.
• Negotiate campaign terms, deliverables, and incentives.
• Track and analyze campaign performance to optimize ROI.
• Ensure that all partnerships comply with brand and legal standards.

Prepare and present regular reports on performance metrics.

Qualifications

• Bachelor's degree in Marketing, Communications, or related field.
• At least 3 years of experience in influencer or affiliate marketing.
• Strong communication and relationship management skills.
• Knowledge of performance tracking and analytics tools.
• Creative thinker with strong attention to detail.

COMPLIANCE MANAGER

Location: Cavite

Schedule: Monday to Friday, Morning Shift

Salary: Up to PHP 60,000 per month

Job Summary

• Ensures that all business operations, campaigns, and partnerships comply with internal policies, regulatory standards, and advertising guidelines.
• Responsibilities
• Develop and implement compliance policies and frameworks.
• Conduct internal audits and identify potential compliance risks.
• Review marketing materials, contracts, and partnerships for regulatory compliance.
• Provide training and guidance on compliance procedures.
• Coordinate with external auditors or legal consultants when necessary.
• Investigate and address compliance-related issues promptly.

Qualifications

• Bachelor's degree in Law, Business, or related discipline.
• Minimum of 3 years of experience in compliance, audit, or legal work.
• Strong understanding of data privacy and advertising regulations.
• Excellent analytical, problem-solving, and communication skills.
• High attention to detail and integrity.

DIGITAL MARKETING MANAGER

Location: Cavite

Schedule: Monday to Friday, Morning Shift

Salary: Up to PHP 60,000 per month

Job Summary

Responsible for planning and managing all digital marketing initiatives to increase brand awareness, website traffic, and conversion rates through multiple online platforms.

Responsibilities

• Plan and execute digital marketing campaigns including SEO, SEM, email, and social media marketing.
• Work closely with creative teams to ensure brand alignment across all digital materials.
• Monitor and analyze campaign performance to maximize ROI.
• Manage digital advertising budgets and report on performance metrics.
• Research and implement new digital tools, trends, and strategies.

Qualifications

• Bachelor's degree in Marketing, Communications, or related field.
• At least 3 years of experience in digital marketing or a related field.
• Proficiency in Google Ads, Meta Ads, and analytics tools.
• Strong analytical and reporting skills.
• Excellent communication and project management abilities.