579 Management Reporting jobs in the Philippines

This role is responsible for delivering strategic business insights through in-depth analysis of financial and non-financial data. It involves evaluating business requirements, identifying relevant data sources, and developing standardized reports and dashboards using tools like Power BI. The position requires strong business acumen and close collaboration with cross-functional teams to ensure data-driven decision-making. A key focus is on continuous improvement of reporting processes and tools to enhance efficiency and effectiveness.

Position Responsibilities:

• Data Analysis: Perform in-depth analysis of financial and non-financial data to provide business insights that support strategic decision-making.
• Business Requirement Evaluation: Evaluate business requirements to identify data sources and ensure the accuracy and relevance of the data used.
• Business Intelligence Tools: Utilize business intelligence tools such as Power BI to create comprehensive and insightful analytical solutions.
• Report Development: Develop standardized reports, dashboards, and self-service access tools to provide critical information to various functional groups within the organization.
• Data Familiarization: Quickly become familiar with the data structure and sources to effectively analyze and interpret the information.
• Cross-Functional Collaboration: Collaborate with different functional groups such as finance, strategy, marketing, and technology to understand their needs and provide relevant insights.
• Business Acumen: Apply strong business acumen in areas such as finance, strategy, marketing, technology, and products to create meaningful and impactful insights.
• Continuous Improvement: Continuously seek opportunities to enhance reporting processes and tools to improve efficiency and effectiveness.

Required Qualifications:

• (
• 3-5 years' experience in management reporting, finance or strategy
• Degree in finance, business administration, math, statistics, economics and other quantitative discipline with strong business and finance background.
• Working experience in Power BI with Advanced Excel spreadsheet skills.
• Effective verbal and written communication skills. Demonstrated ability to interact effectively with a variety of stakeholders including mid-level managers
• Ability to clearly articulate ideas and results to diverse business and technical audiences
• Curious, highly motivated self-starter who is adept at problem solving and comfortable with learning new analytical skills.
• A high degree of organizational skills, ability to set priorities, manage multiple demands and the ability to complete tasks under strict time lines is required.
• Ability to work across multiple departments.
• Self-motivated person with a positive, professional attitude and ability to work independently and on teams.
• Flexible and self-motivated, with ability to work on multiple projects simultaneously

When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

Your Role

The
Management Reporting and Analysis Officer
provides support to the Management Reporting and Analysis Head in the monitoring/reporting of corporate performance against plans, business intelligence, identification and evaluation of new business opportunities, and implementation of strategic and critical projects.

How you will contribute

• Ensures compliance with all Local and Regional Finance reporting requirements
• Provides support in the regular analysis of the bank's actual performance against targets to account for variances and catch up plans
• Daily LDR Monitoring, computation and cascading of the bank's loans to deposits ratio (LDR)
• Prepares the deck and delivers the Corplan updates to the Deposit Working Group and ALCO
• Preparation of FTP files, Overheads Report, Income per Group Reports and other various reports required for the month end performance management review
• Conducts feasibility studies and other forms of studies required for various corporate projects
• Monitors and tracks expenditures of the Bank for reporting to Mancom, ensuring overheads are within budget cap

Your Profile

• Graduate of any business-related course, preferably with a BS degree in Business Management, Banking and Finance, Mathematics, Economics or Accounting Banking
• Has at least 5 years relevant field experience
• Has at least 2 years banking experience
• Certified Public Accountant (CPA) and Certified Management Accountant (CMA) is an advantage

Expect more than a job

Our values are the heartbeat of our organization, and we live, breathe and play by themeveryday. Join our team as a Business Intelligence Reporting Analyst and experience the satisfaction of being part of a unique culture. As a Percepta team member, you can expect.

• Culture of Service- to be treated like you are the customer from day one
• Teamwork– belonging to a supportive family team environment that encourages growth, fosters trust and open communication and acknowledges value in your contributions
• Respect– a team that is accountable, dependable and gives you their full attention
• Proactive– to surround yourself with solution-oriented people who strive to improve themselves, others and the organization
• Careergrowth and lots of learning opportunities for aspiring minds
• Diversity - be a part of our growing diverse and community-minded organization that is all about having fun
• Competitive compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.

Position Summary

The Business Intelligence Reporting Analyst is responsible for providing reporting and analytical support across the organization to enable data-driven decision making and support Percepta leadership strategy. As a key member of the Global Reporting Team, this position is responsible for an enterprise-wide collaborative approach to reporting and business intelligence initiatives.

Duties and Responsibilities

· Partner with internal and external customers to design, develop, enhance, and maintain reports and deliverables with a focus on ease of consumption and actionability.

· Ensure 100% accuracy and timeliness of all deliverables, with excellent attention to detail, diligent quality assurance and quality control efforts.

· Continually seek to improve and expand on existing reporting portfolio, processes, frequency, and distribution methods.

· Conform to and assist in developing standardized cross-departmental data definitions, KPIs, and calculations.

· Play an active role in the requirements gathering, development, quality assurance, and UAT phases for Global Reporting initiatives.

· Provide practical training for ends users on new or existing reports and tools and drive organizational awareness of report availability and functionality.

· Develop and document procedures and operating instructions for Global Reporting processes and applications.

· Proactively seek out new opportunities to leverage data and technology to solve business use cases and challenges

· Work on activities, projects, and requests for data extrapolation as requested by Percepta Leadership

· Continually build personal skill sets and proficiency in relevant applications and tools, with an emphasis on personal growth and ensuring Percepta remains on the cutting edge of business intelligence and reporting within the industry.

Education

· Bachelor's Degree or Related reporting and analysis experience

Experience and Qualifications

· Minimum 5 years of experience in reporting and business intelligence, demonstrating:

· Advanced proficiency in Microsoft Excel including PowerQuery, Pivot Tables, and other advanced functions

· Proficiency in building reports and dashboards in Power BI or similar BI platform

· Ability to take raw data, perform necessary cleaning and transformations, and summarize as necessary to draw actionable conclusions

· Experience designing reports connecting to OLAP cubes or similar solutions preferred

· SQL experience preferred

· Experience with reporting and analytics in support of New Hire Training and Curriculum Development, and how they relate to production operational metrics strongly preferred.

· Preferred 3 years of work experience as a contact center data and reporting analyst, including:

· Technical understanding and experience with call center tools, telephony systems, and contact management center systems (Avaya CMS, Aspect Workforce Management / eWFM)

· Detailed understanding of contact center metrics and KPIs and their impacts to the business

· Experienced and comfortable with full MS office suite

· Excellent written and verbal communication skills. Able to communicate effectively across multiple leadership levels

· Contribute to maintaining a positive work environment that fosters successful team performance

· Strong customer service, interpersonal, and relationship-building skills

· Exceptional time management skills and attention to detail

Other

Must be able to interact with all internal and external departments and contacts. Must represent Percepta professionally with all clients and external organizations and contacts.

Work Expectations

· M-F Business hours, with occasional additional hours if deadlines or business needs require

· Must be available to work varied shifts if business needs change.

Location/Division Cainta, Philippines, Remote
Job Requisition 03TWD
Work From Home Yes

Essential Duties & Responsibilities

• Work collaboratively with the leadership team to understand goals and objectives related to the user experience needs as well as opportunities for process improvement and efficiencies.
• Recommends establishment of new or modified reporting methods and procedures to improve report content and completeness of information.
• Confers with persons originating, handling, processing, or receiving reports to identify problems and to gather suggestions for improvements.
• Examines and evaluates purpose and content of business reports to develop new, or improve existing format, use, and control: Reviews reports to determine basic characteristics, such as origin and report flow, format, frequency, distribution and purpose or function of report.
• Provides daily, weekly and monthly reports to appropriate channels and recipients.
• Integrates data generated internally and from external clients to create reports based on the needs of the business.
• Collects and consolidates data for business use using Excel spreadsheets and other available reporting technologies.
• Provides immediate feedback or updates to the management team as to the organization's performance.
• Audits reports and uses available resources to confirm accuracy.
• Identifies and resolves reporting issues proactively and immediately informs the direct supervisor and stakeholders for any hot issues.
• Completes other duties and projects as required.
• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
• Perform other duties as assigned by management.

•Minimum 1 year of experience as Reporting Analyst is required.

•Advanced Excel skills required (VLOOKUP, SUMIF, COUNTIF etc.)

•knowledge with Power Query, Google Sheets, SQL & Power BI

•Excellent organizational, analytical thinking & communication skills (Oral and written), Ability to multi-task in a fast-paced environment.

•Availability to work on a night shift schedule, required.

We are seeking a detail-oriented and analytical Reporting Analyst to join our team in the BPO industry. The successful candidate will be responsible for generating, analyzing, and presenting reports and dashboards that drive data-driven decisions and operational efficiency. This role requires strong Excel expertise, critical thinking, and the ability to translate raw data into actionable insights.

Key Responsibilities

• Develop, maintain, and automate recurring reports and dashboards for operations, clients, and leadership teams.
• Analyze performance data to identify trends, patterns, and areas for improvement.
• Create customized ad hoc reports to support business requirements.
• Ensure accuracy, consistency, and timeliness of all reports delivered.
• Partner with stakeholders to understand reporting needs and provide actionable insights.
• Maintain proper documentation of report logic, definitions, and processes.
• Recommend process improvements to enhance reporting efficiency and effectiveness.

Qualifications

• Education: Bachelor's degree in Business, Statistics, IT, or related field preferred.
• Experience: At least 2 years of relevant experience in reporting, data analysis, or a similar role within a BPO or shared services environment.
• Technical Skills:
• Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, Charts, Macros preferred).
• Experience in report and dashboard creation (Excel, Power BI, or other BI tools).
• Knowledge of SQL or other database/query languages is a plus.
• Strong analytical and problem-solving skills with keen attention to detail.

Job Types: Full-time, Permanent

Pay: Up to Php40,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training

Education:

• Bachelor's (Required)

Experience:

• Reporting/Data Analyst: 2 years (Required)

Work Location: In person

A BRIEF OVERVIEW

Responsible for analytical reports and specialized data reports to support the execution of daily business decisions using metrics, data analysis, and reporting dashboards across regional, divisional, and operational sites using automated metrics.

YOUR DAY-TO-DAY

• Prepares ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
• Prepares reports on the business metrics and KPIs using automated models and reporting/dashboards for key business processes.
• Interfaces with other technology/analytics teams to extract, transform, and comprehend data-extractions or automation solution.
• Uses best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
• Responds to high priority requests from business users.

WHAT YOU BRING TO THE TABLE

•Minimum 1 year of experience as Reporting Analyst is required.

•Advanced Excel skills required (VLOOKUP, SUMIF, COUNTIF etc.)

•knowledge with Power Query, Google Sheets, SQL & Power BI

•Excellent organizational, analytical thinking & communication skills (Oral and written), Ability to multi-task in a fast-paced environment.

•Availability to work on a night shift schedule, required.

Company Description

Elevate your career with Cielo through our opportunity for a
Reporting Analyst

Step into a new chapter by utilizing your analytical skills to shape strategic insights, contributing to the excellence that defines our business.

• Work Location:
  Mandaluyong, Philippines
• Work Arrangement:
  Hybrid (1x to 3x a month in the office)
• Language Requirement:
  English
• Shift Schedule:
  Mid shift (3PM to 12AM PHT) and night shift (8PM to 5AM PHT)

Specific Requirements:

1. Minimum of 2 years of experience in reporting and analytics;
2. Background in RPO/Recruitment is a plus.
3. Proven track record in client/stakeholder management.
4. Proficient in essential tools, including MS Excel with expertise in SQL, Macro (VBA), PowerQuery (Must-Have), and familiarity with Data Studio and Looker, Tableau, PowerBI.

Recruitment Process:

1. Candidates will be invited for a screening call with the Internal Talent Acquisition team.
2. Submission of a portfolio (showcasing past reporting and dashboarding projects) will be required.
3. Shortlisted candidates will be scheduled for an introduction call with a member of the hiring team and will receive instructions for an Excel exam.
4. Candidates will be given five (5) calendar days to complete and submit the Excel exam.
5. If passed, candidates will proceed with two (2) rounds of virtual interviews with the hiring team.

Are you ready to accelerate your career?

Join Cielo as a Reporting Analyst A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success

Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.

Cielo is the world's leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo's reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker's Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by Nelson Hall.

Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law.

Job Description

The
Reporting Analyst
is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.

Responsibilities:

• Complete all required client reporting based on established service line agreement.
• Complete requirements for other metrics and reporting.
• Accept and complete all ad hoc reporting requests in a timely manner.
• Create and maintain billing templates.
• Develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around process & workflows that impact reporting and billing.
• Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
• Monitor trends and make appropriate recommendations.
• Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
• Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
• Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
• Other duties as assigned.

Qualifications

Education:

• Associate's degree required. Bachelor's degree strongly preferred Experience:
• A minimum of 2 years of experience in reporting and analytics

Functional/Technical Knowledge, Skills and Abilities Required:

• Demonstrated proficiency with the Microsoft Office suite, including Outlook and Excel.
• Proficient in essential tools, including MS Excel with expertise in SQL, Macro (VBA), PowerQuery (Must-Have), and familiarity with Data Studio and Looker, Tableau, PowerBI.
• Strong proficiency in Applicant Tracking Systems (ATS) and reporting capabilities.
• Basic analytical skills with the ability to assess and present key data.

Transcom is looking for talented individuals like you to join our awesome team Be the next Reporting Analyst for our Transcom Pasig site

Join our Transcom Family as a Reporting Analyst

The Reporting Analyst is responsible for supporting the contact centre operations by providing operational KPI reports and dashboards. It is the responsibility of this role to maintain daily operational data are available and accessible. The position is expected to be proactive in setting up accurate measurement matrices and have deep knowledge of the contact centre software, supporting management in executing their business decisions, through their reports, with a high amount of precision and consistency.

Essential Duties & Responsibilities:

• Creation, maintenance and accuracy of all external, internal and ad hoc reports as required – Daily / Weekly / Monthly
• Creating all reports and initial analysis of variance;
• Verify the accuracy of sources and formulae;
• Verify reports in terms of plausibility;
• Consolidate information into a manageable format;
• Continuously monitors the accuracy and integrity of all data that is published in any report.
• Provide the business the analytics needed to improve operational performance
• Maintains consistent communication to enhance the support experience.
• Consistently demonstrates sound judgement.
• Work with business partners to develop and analyse business intelligence needs.
• Provide input to business requirements and functional specifications for the design and implementation of solution.
• Interface with business partners to identify and provides input to new technology opportunities that will have an impact on the enterprise-wide BI systems.
• Ensure proper configuration management and change controls are implemented for your sphere of influence.
• Provide support as required to ensure the availability and performance of developed reports and dashboards for both external and internal users.
• Provide technical assistance to his audience/s.
• Alerts managers, as appropriate, when issues arise.
• Assists in implementing and maintaining operational processes to ensure compliance to Company policies, legal requirements and regulatory mandates

What we are looking for:

To be successful in this role you must…

Educational Background:

• Preferably college graduate of a technical or business course and from a reputable institution.
• Required Qualifications:
• Minimum of 5 years of Contact Center experience.
• At least 2 years related experience in BPO reporting.
• Proficiency with Google Suite applications.
• Expert on using MS Excel, VBA Macro and charting principles.
• Knowledge in visualization tools such as Data Studio and Looker is good to have but not required
• Performance tuning experience related to reporting queries required.
• Excellent interpersonal (verbal and written) communication skills are required to support working in project environments that includes internal, external and customer teams.
• Requires strong analytical, conceptual and problem-solving abilities
• Ability to manage multiple priorities, and assess and adjust quickly to changing priorities.

What's in it for YOU

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team

• Day 1 HMO
• Meal & Transportation Allowance
• Rice Subsidy
• Clothing Allowance
• 24/7 Teleconsult
• Free Psychologist Consultation
• In-house & Online Pharmacy
• Scholarship Program
• Retirement Fund
• Free Meal & Medicine (through Transcom's Tap Card Rewards)
• Loyalty Incentives
• Accidental & Life Insurance
• Free Shuttle Service

What Life at Transcom is like

At Transcom, we're relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.