246 Mainframe Engineer jobs in the Philippines

About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "NextGen" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE

Position Overview
Thrive is seeking an enthusiastic, personable, and qualified Systems Engineer to join our support team. This individual will provide end-user desktop support remotely to several users at multiple locations running Windows, Exchange and Office 365 environments.

This individual will serve as a desktop support technician and an end-user server administrator to all client issues while responding to Level 1 and 2 service ticket requests/problems. The Systems Engineer will be responsible for technical documentation, assessing, resolving, and/or escalating issues as appropriate. The Systems Engineer will escalate all problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair. This individual will communicate to the IT Coordinator for problems that cannot be resolved.

Requirements

• 2+ years providing end-user support for current PC desktop, application software and user server administration
• 2+ years troubleshooting and repairing personal computers in a corporate networked environment
• 1+ years of financial industry experience, specifically within a private equity firm or hedge fund is preferred
• 1+ years providing white glove IT support
• Strong communication/interpersonal skills, both written, verbal and excellent telephone manner
• Maintain a high level of world-class customer service/professionalism to a wide range of customers
• Enthusiastic individual with professional appearance and strong drive to provide quality support with a "can do" attitude and the ability to be energetic all times
• Articulate technical information and convey to non-technical people
• Ability to concisely describe or summarize a problem and steps taken to diagnose and resolve it, in writing
• Working collaboratively and cohesively in a team environment is critical to this role
• Excellent attention to detail and multi-tasking ability
• Excellent problem solver; able to prioritize and coordinate between tasks
• Ability to identify, diagnose, and resolve first level problems for end-users of the workstations, laptops, printers and Mobile devices
• Must have 2+ years of experience with the below incidents/requests related to, but not limited to the following:
• Mail Application/Exchange/Office 365 issues
• In depth knowledge of various operating systems (Mac-OS, Windows)
• Installing and configuring computer hardware operating systems and applications
• Active Directory – account creation/modification and password resets
• Basic Microsoft Office products (Outlook, Excel, Word, PowerPoint)
• Microsoft Office Suite 2007 and beyond
• Experience with anti-virus technologies and troubleshooting
• Client VPN setup and troubleshooting
• Network and connectivity troubleshooting

Education Requirement

• Bachelor's Degree, Technical Degree or equivalent work experience

Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary
Duties and Responsibilities:

• Providing technical support to clients by identifying and resolving hardware or software issues
• Determining the cause of problems and suggesting solutions for problems
• Analyzing data from logs and other sources to identify and resolve problems
• Ability to analyze casino business operational needs / challenges and work with internal team to find the possible solution
• Supervise team members and ensure that deadlines are followed
• Establish strong working relationships with customers, internal support, service and engineering departments to optimize customer service in cross area activities
• Manages timely departmental workflow and productivity as well as enhance experience and knowledge for the staff
• Responds to the needs of the customers over the phone and provides necessary assistance
• Extended support require when designated as the on call representative
• Open to visit to customer location with in Asia will be require
• Might have to make program modifications to correct identified issues within the applications including database

Qualifications
Knowledge, Skills and Abilities:

• Programming Language & Concepts

• Should have good understanding of C#.

• Basic understanding of JavaScript.
• Basic understanding of WCF, WPF, Web API.
• Basic understanding of MVC, MVP and MVVM architecture pattern.

• Should be familiar with basic software architecture like Three Tier Architecture.

• Database & Concepts

• Should have basic understanding of MS SQL.

• Should be able to write and understand basic SELECT/UPDATE/INSERT/DELETE queries.

• Should have basic understanding of SQL concepts like joins, indexes, functions, dead lock etc.

• Troubleshooting & Analytical skills

• Should be able to perform good troubleshooting.

• Should have right approach to corner and find the root cause of any issue.

• Windows & Networking

• Should be able to operate on Windows OS.

• Should have basic understanding of network protocols TCP & UDP.

Experience, Education and Qualification:

• Bachelor's degree in related field
• Two to Three years of experience
• Gaming industry experience preferred

Requirement:

• Communication Skill

• Should be able to write, speak and understand in English.

• Understanding of Philippines/Chinese/Korean will be bonus.
• Should have patience and should be able to handle pressure situations.

• Should be able to work in a distributed team environment.

• Domain knowledge and LnW product knowledge will give extra advantage

• Mature, Enthusiastic and Diligent
• Presentable

Workplace Health & Safety:

• Actively co-operate and comply with the company's WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplace
• Ensure compliance with safe work practices
• Ensure not to put self and others at risk
• Use and maintain equipment properly and ensure that the work area is free of hazards
• Report all incidents, injuries and near misses
• Report any hazard or accident to the supervisor or manager as soon as it becomes apparent
• Advise your manager if you do not believe you have the skills, training or equipment to safely perform your duties

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Responsibilities:

• Monitor helpdesk system for incoming tickets and address the concerns accordingly
• Provide on-site desktop support and troubleshooting
• Install software, upgrade IOS and application to laptops and desktops
• Deploy desktops and laptops as requested
• Verify technical issues with the client's technical contacts and escalate the issue as necessary

Requirements:

• Bachelor's Degree in Computer Engineering or any degree relevant to the position
• Has worked in a similar industry and in similar capacity such as providing technical helpdesk support and onsite desk support to a large corporate deployment
• Knowledge in Microsoft Windows operating systems (servers and desktop)
• Knowledge of legacy and VOIP telephony is preferred
• Effective communication and interpersonal skills
• Must be willing to work flexible schedules (including weekends and holidays)

The Systems Engineer is responsible for the installation, configuration, maintenance, and support of software systems and IT devices after sales. This role ensures smooth project implementation by collaborating with the Solutions Architect Team to plan and design solutions that meet client requirements. To stay ahead of industry trends and new technologies, the Systems Engineer must participate in vendor-led training to continuously update their knowledge and technical expertise. This role requires technical proficiency, problem-solving skills, and strong collaboration abilities to deliver high-quality solutions and exceptional customer support.

• Strong technical expertise in software systems, IT devices, and system integration.
• Experience in installation, configuration, and troubleshooting of IT solutions.
• Ability to work in a team and collaborate effectively with different departments.
• Strong problem-solving and analytical skills to resolve technical issues efficiently.
• Excellent documentation and reporting skills for tracking implementation and support activities.
• Willingness to attend vendor training and certifications to continuously enhance technical skills.
• Willingness to work onsite (Makati City).

Job Types: Full-time, Fresh graduate

Pay: From Php18,000.00 per month

Benefits:

• Paid training

Work Location: In person

Job Description:

Technical

1. Installs, configures and troubleshoots any network appliance listed in the approved list of supported products.
2. Provides accurate and reliable resolutions to problems of the client.
3. Applies best practices in implementing and providing support and recommendation.

Shared Responsibilities

1. Provides support for clients under 24x7 MA.
2. Provides tests and evaluates new products.
3. Assists other engineers in providing solutions that involves enterprise application support solution.

Reports

1. Reports to team leader/project leader of his/her day to day activity.

2. Compiles and submits accomplishment reports to team leader.

3. Documents processes and system configuration.

4. Coordinates problems encountered in the system to team leader and other departments to ensure smooth flow of service.

General:

• Should be a Cisco Certified Network Associate
• Good scholastic records.
• Graduate of any computer related course. (BSCS, BSIT)
• Highly self-motivated and able to work both independently and on a team.
• Can work well under pressure in a fast-paced environment.
• Can understand and execute written and verbal instructions.
• Ability to adapt to change in procedure and priorities.
• Willingness and ability to comply with all physical health and safety rules, regulations and standards.
• Ability to maintain and enhance industry knowledge, staying abreast of current and emerging technologies.
• Willing to be deployed anywhere in Metro Manila or outside Metro Manila.

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay And Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have In This Role
Being a member of the Systems Engineering family is responsible for the entire technical effort to evolve and verify solutions that satisfy client needs. The primary focus is centered on reducing risk and improving the efficiency, performance, stability, security, and quality of all systems and platforms. The Systems Engineering role specializes in the analysis, evaluation, design, testing, implementation, support, and debugging of all middleware, mainframe, and distributed platforms, tools, and systems of the firm.

Your Primary Responsibilities

• Support DTCC Infrastructure by providing monitoring and system support for DTCC's Production, PSE, QA, DEV and lab environments
• Provide 24x7 support for event monitoring, incident triage and escalation

Provide support to all environments on a shift basis, handling any activity for any environment as required

• Contribute to projects by executing task deliverables and guidelines are met.
• ServiceNow alert monitoring and resolution across various platforms.
• Work closely with peers to improve the workflow process and communication.
• Align risk and control processes into daily responsibilities.
• Provide comprehensive technical support to peers, business unit and IT MGMT.
• Reduce nonactionable operational events.
• Drive automation of manual support task.
• Maintain stability of the infrastructure environment.
• Develop and produce timely metrics based on the required management platforms.
• Execute performance and statistical monitoring to develop procedures and best practices which improve overall environment.
• Actively strives to keep Standards documents, Process and Procedures Documents, and
• Baseline documents up to date with emerging industry standards
• Aligns risk and control processes into day

Leadership Competencies For This Level Include

• Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
• Global Collaboration: Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions.
• Communication: Articulates information clearly and presents information effectively and confidently when working with others.
• Influencing: Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas.
• Innovation and Creativity: Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity.

Qualifications

• Minimum of 3 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed For Success

• Familiar with ITIL practices and industry standard Alert, Incident, Problem and Change Management practices.
• Virtual Platform – vSwitch/Port group configurations, host/VM management, vcenter alarms, performance charts, VsphereUCS management, vSAN / NSX / VMAX.
• Windows – Expert level knowledge of MS Server/Workstation.
• Unix/Linux – Unix/Linux platform specifically RHEL on physical and virtual environment. TCP/IP networking, Unix/Linux systems and monitoring protocols (SNMP, Syslog). Chef-client, Netbackup, Autosys, NFS, SAN storage filesystems. AWS sys admin functions.
• Database –Knowledge on Oracle, SQL/PLSQL. Golden Gate, ASM, Oracle RAC, Data Guard.
• Networking – Working knowledge of Cisco equipment and interconnectivity, OSI model and data extraction analysis
• Distributed Middleware Services / Tools –knowledge of WebSphere, Apache, Tomcat, MQ, Informatica DIH/DQ, DMW,DSG. JVM, AWS cloud, Splunk.
• Storage – Netapp, VMAX

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "NextGen" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE

Position Overview
Thrive is seeking an enthusiastic, personable, and qualified Systems Engineer to join our support team. This individual will provide end-user desktop support remotely to several users at multiple locations running Windows, Exchange and Office 365 environments.

This individual will serve as a desktop support technician and an end-user server administrator to all client issues while responding to Level 1 and 2 service ticket requests/problems. The Systems Engineer will be responsible for technical documentation, assessing, resolving, and/or escalating issues as appropriate. The Systems Engineer will escalate all problems to the next level of support for guidance and direction, contacts third-party vendors for warranty service repair. This individual will communicate to the IT Coordinator for problems that cannot be resolved.

Requirements

• 2+ years providing end-user support for current PC desktop, application software and user server administration
• 2+ years troubleshooting and repairing personal computers in a corporate networked environment
• 1+ years of financial industry experience, specifically within a private equity firm or hedge fund is preferred
• 1+ years providing white glove IT support
• Strong communication/interpersonal skills, both written, verbal and excellent telephone manner
• Maintain a high level of world-class customer service/professionalism to a wide range of customers
• Enthusiastic individual with professional appearance and strong drive to provide quality support with a "can do" attitude and the ability to be energetic all times
• Articulate technical information and convey to non-technical people
• Ability to concisely describe or summarize a problem and steps taken to diagnose and resolve it, in writing
• Working collaboratively and cohesively in a team environment is critical to this role
• Excellent attention to detail and multi-tasking ability
• Excellent problem solver; able to prioritize and coordinate between tasks
• Ability to identify, diagnose, and resolve first level problems for end-users of the workstations, laptops, printers and Mobile devices
• Must have 2+ years of experience with the below incidents/requests related to, but not limited to the following:
• Mail Application/Exchange/Office 365 issues
• In depth knowledge of various operating systems (Mac-OS, Windows)
• Installing and configuring computer hardware operating systems and applications
• Active Directory – account creation/modification and password resets
• Basic Microsoft Office products (Outlook, Excel, Word, PowerPoint)
• Microsoft Office Suite 2007 and beyond
• Experience with anti-virus technologies and troubleshooting
• Client VPN setup and troubleshooting
• Network and connectivity troubleshooting

Education Requirement

• Bachelor's Degree, Technical Degree or equivalent work experience

We at the Lennor Group are urgently looking for a Systems Engineer - PIDS/PA

About Lennor Group

As a proud Filipino company, we are committed to providing world-class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries efficiently.

Our brand, Lennor Metier , is a leading recruitment agency and headhunting firm in the Philippines, partnering with reputable companies to source top talent for direct-hire opportunities. It specializes in IT, Finance, Engineering, Sales & Marketing, Supply Chain, HR, and Executive Search.

Salary Range : ₱65,000 - ₱70,000

Work Setup : Onsite

Shift Schedule : Day Shift

Location : Makati City

Your Responsibilities:

• Will take lead in the Engineering works for Communication systems (PIDS/PA) from design, deployment, testing and acceptance.
• Will review and check design documents and or prepare technical documentations prepared by vendors, team members.
• Will coordinate, prepare construction plans, Installation & Test Procedures, System Acceptance, System Integration tests in coordination with HQ and vendors
• Will engage customer and discuss/defend technical design, present company solutions, ultimately acquiring approval of design documents, test procedures and other related documents.
• Will coordinate and discuss with HQ and vendors for each system, technical design and configuration

What our Client is Looking For:

• Must have engineering or IT background
• Must possess knowledge in design and deployment of PIDS/PA systems
• Knowledge in Acoustics is a plus
• Work history in railway communication systems is a plus
• Knowledge in TCS+ systems in railway is a plus
• Has work in railway PIDS/PA systems is a plus
• Must possess good oral and written communication skills

Why Join this Opportunity?

Ready to take the next step in your career? Submit your application now

• We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.

We are looking for a highly skilled and security-conscious Systems Engineer with strong experience in hardware infrastructure, virtualization technologies, and enterprise software platforms. A background in pre-sales engineering is essential—this role requires working directly with clients to design and deliver secure, scalable IT infrastructure solutions.

Pre-Sales Engineering (Priority Function)

• Collaborate with the sales team to understand customer requirements and present technical solutions
• Deliver compelling technical presentations and product demos to both technical and non-technical audiences
• Lead technical scoping, solution design, and proposal development for enterprise IT infrastructure
• Respond to RFPs/RFIs and provide architecture diagrams, BOMs, and SOWs
• Provide technical consultancy during customer meetings and proof-of-concepts

• Design, implement, and secure infrastructure systems including:

• Servers, storage, and networking components

• Virtualization platforms such as VMware, Hyper-V, and Nutanix
• Enterprise operating systems like Red Hat Enterprise Linux, CentOS, Ubuntu, and other Linux distributions
• Database platforms (e.g., MySQL, PostgreSQL, Oracle)
• Apply best practices in infrastructure security, including access control, patch management, and data protection
• Perform system hardening and support audit/compliance requirements (ISO, NIST, etc.)
• Conduct system performance tuning, capacity planning, and disaster recovery planning

• Work with cross-functional teams (sales, project managers, network/security teams)
• Create and maintain documentation for system architecture, configurations, and procedures
• Assist in knowledge transfer and training sessions for clients and internal teams

• Required Qualifications

• Bachelor's degree in Computer Engineering, Information Technology, or related field

• 3–5+ years of hands-on experience in systems engineering
• Proven pre-sales experience working alongside sales teams or in customer-facing solution design roles

• In-depth knowledge of:

  • Server and storage technologies (Dell, HPE, NetApp, etc.)
  • Virtualization (VMware vSphere, Microsoft Hyper-V, Nutanix AHV)
  • Enterprise Linux systems (Red Hat, CentOS, Ubuntu)
  • Basic to intermediate database administration (e.g., MySQL, PostgreSQL)
  • Networking fundamentals (TCP/IP, VLANs, firewalls)
  • Strong communication and presentation skills (written and verbal)
  • Ability to explain complex technical concepts clearly to non-technical stakeholders