197 Luxury Travel jobs in the Philippines

About the role

We are seeking an enthusiastic and dedicated Luxury Travel Booking Customer Service Agent to join our team at Talent Outsourcing Channel Solutions' in Davao City, Davao del Sur. This full-time role will involve providing exceptional customer service to clients seeking luxury travel arrangements, including flights, accommodation, and activities.

What you'll be doing

• Handle inbound calls from clients to assist with booking, modifying, and cancelling luxury travel arrangements
• Respond to customer inquiries and concerns in a timely and professional manner
• Provide recommendations on luxury travel packages and destinations based on customer preferences
• Process payments and manage customer accounts
• Collaborate with travel suppliers to ensure the seamless delivery of luxury travel experiences
• Maintain accurate records and documentation of all customer interactions
• Continuously develop your product knowledge to provide the highest level of customer service

What we're looking for

• At least HS/SHS GRAD/ Must have 6 months Customer Facing experience in a customer service or call centre role, preferably within the travel industry
• Exceptional communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and decision-making abilities to handle complex customer requests
• Familiarity with luxury travel products and destinations
• Proficiency in using booking systems and customer relationship management (CRM) software
• Commitment to providing the highest level of customer service

What we offer

• Competitive salary and bonus structure
• Comprehensive employee benefits package, including healthcare and retirement plans
• Opportunities for career development and advancement
• Supportive and collaborative work environment
• Regular team-building activities and social events

About us

Talent Outsourcing Channel Solutions' is a leading provider of customer service and contact centre solutions. With over 20 years of industry experience, we pride ourselves on delivering exceptional customer experiences for our clients. Our company culture is built on a foundation of teamwork, innovation, and a shared commitment to excellence.

If you're passionate about providing exceptional customer service and eager to join a dynamic and growing organization, we encourage you to apply for this exciting opportunity.

We are seeking a talented Luxury Travel Booking Customer Service Representative to join our dynamic team at TalentSync Training and Development in Davao City, Davao del Sur. This is a full-time position, where you will be responsible for providing exceptional customer service to our valued clients in the luxury travel industry.

What you'll be doing

• Handling inbound calls from clients to assist with bookings, modifications, and inquiries related to luxury travel packages
• Providing detailed information about travel destinations, amenities, and itineraries to ensure client satisfaction
• Troubleshooting any issues or concerns that may arise during the booking process and providing prompt resolutions
• Maintaining accurate records and documentation of all client interactions and transactions
• Collaborating with the sales and operations teams to ensure seamless service delivery
• Continuously improving your product knowledge and customer service skills to deliver an outstanding experience

What we're looking for

• Must have 6 months of customer service experience
• Exceptional communication and interpersonal skills, with the ability to build rapport and provide a high level of personalized service
• Strong problem-solving and critical thinking skills to handle complex inquiries and resolve issues efficiently
• Proficiency in navigating and utilizing various booking and customer relationship management systems
• Excellent time management and multitasking abilities to handle a high volume of calls and tasks
• A genuine passion for the travel industry and a commitment to exceeding customer expectations

If you are passionate about providing exceptional customer service and contributing to the success of a dynamic organization, we encourage you to apply for this Luxury Travel Booking Customer Service Account - Blended Account position. Click the "Apply Now" button to submit your application and take the first step towards joining our team.

“Everyday I help turn dreams into reality, and this is why I say this is the best role I have ever had” - Jarrod Macfarlane, Appetiser team member

• Do you want to COACH your team to greatness?

• Are you someone who is DRIVING themselves to peak performance?

• Are you excited by HELPING PEOPLE create technology that impacts millions every day?
  

If you answered YES to these questions, you may be a fit for Appetiser Apps .

Join a high-performance team who are striving to go from an Australian market leader to a worldwide phenomenon. Our competitors cannot keep up with our technology, pace, and track record of successful clients.

We need ambitious people like YOU to help us grow by 10X over the next 5 years.

You will…

• PROVIDE high-level administrative support to our team, including managing calendars, scheduling meetings, and other administrative tasks

• EXPERIENCE in event/ travel planning or related skills

• MANAGE team member tools (Slack, Google Workspace, Desktime, HubSpot, Trello, Asana, and Coda, etc)

• CREATE documentation and processes

• HANDLE confidential employer and client information

• DEVELOP cost-effective measurements to achieve exceptional business practices

• Other tasks that may be assigned from time to time

We are seeking a knowledgeable, customer-oriented Travel Agent to join our team. The successful candidate will be responsible for assisting clients with planning and booking travel arrangements, including flights, accommodations, tours, and transportation. The ideal candidate should have communication skills, attention to detail, and a passion for delivering exceptional customer service.

Key Responsibilities:

• Consult with clients to determine their travel needs, preferences, and budget.
• Research and recommend travel options, including destinations, accommodations, transportation, and activities.
• Prepare customized travel itineraries based on client preferences.
• Book flights, hotels, car rentals, tours, and other travel services.
• Provide information on travel documents, insurance, weather conditions, customs regulations, and local attractions.
• Stay up-to-date on travel industry trends, destination developments, and airline/hotel policies.
• Handle changes, cancellations, and emergency re-bookings.
• Maintain accurate records of bookings, payments, and customer interactions.
• Ensure high levels of customer satisfaction and build long-term client relationships.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

• Company Christmas gift
• Free parking
• Health insurance
• Paid training

Work Location: In person

Job Description:

· Assist in making proposals and entertaining walk-in clients

· Communicate with partners and suppliers

· Assist in booking transportation, making hotel reservations, and collecting payments

· Prepare promotional materials

Basic Qualifications:

· Graduate of Bachelor of Science in Tourism Management course or equivalent

· With CRS/GDS background is a PLUS (Sabre and Amadeus)

· Fresh graduates are welcome to apply

· Proficiency in English Language

· Good communication skills (both verbal and written)

· Computer literate

· Willing to be trained

· Attention to details

· Highly organized and detail-oriented

· Good analytical skills

· Determined, passionate, and energetic

· Customer Service oriented

What's in it for you?

· Paid training

· Government Mandatory Benefits

· OT Meal

· Positive and Fun Environment

Dress Code/Attire:

Semi-formal

Job Description

Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.

Qualifications

GDS Travel

• at least high school graduate

• With at least 1 year GDS experience

• Preferably with travel account experience

• Willing to work onsite, and on shifting schedules

• Can start ASAP

Note:
for applicants falling under new K-12 Curriculum, should be graduates of Senior High School, however under the old(before K-12) curriculum HS(High School Graduates are welcome to apply. Education Proofs to be submitted at the time of Joining/Offers.

Additional Information

Benefits and Company Perks:

• Structured career path

• Growing and expanding team – more internal career progression opportunities for all

• Safe work environment

• Free HMO Coverage from Day 1, including your dependents

• Skills Training opportunities

• Paid Leaves

• Annual appraisal

As we continue to expand, Liveware ensures high-quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines.

We're looking for motivated and dynamic Travel Agents to work with our growing team in our beautiful office in Makati.

Responsibilities:

• Quote and book Round the World itineraries, including complex multi-city itineraries
• Book domestic and international flights and accommodation for travelers based in Australia
• Use Sabre GDS to book complex airfares and process schedule changes, exchanges, refunds, and cancellations
• Adhere to retail and corporate travel policies
• Meet monthly sales targets
• Use multiple booking platforms to book accommodation, activities and transfers
• Manage all travel amendments, cancellations and refunds
• Action hotel chargebacks and car chargebacks (Avis Wizard, Hertz Gold Memberships)
• Manage travel amendments, cancellations, and refunds
• Resolve problem bookings promptly
• Manage client profiles and interactions using CRM systems

Requirements:

• Must be willing to work onsite
• Travel sales experience would be ideal
• Sabre GDS experience is essential
• 2+ years of experience in the travel industry with exceptional destination knowledge
• Bachelor's degree preferred
• PowerSuite experience is a plus
• Hungry to close the sale and build clientele
• Experience in an inbound call centre is preferred
• Experience with a CRM
• Excellent written and verbal communication skills in English
• Customer-service oriented with strong interpersonal skills
• Highly organized with a keen attention to detail and the ability to juggle competing deadlines

What we offer:

• Sales incentives
• Fast recruitment process
• Opportunities for career growth and development
• Comprehensive HMO coverage within the first month of employment
• Paid time off
• Monthly allowances
• Excellent professional development opportunities
• Hands-on support from local and international teams
• Collaborative work environment and positive work culture
• Join a fast-growing company

Want to know more about Liveware? Visit our website

As we continue to expand,Liveware ensures high quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines.

Be part of our journey. Be part of our success

We're looking for motivated and dynamic Travel Agents to work with our growing team in our beautiful office in Makati.

Responsibilities:

• Quote and book Round the World itineraries, including complex multi-city itineraries
• Book domestic and international flights and accommodation for travelers based in Australia
• Use Sabre GDS to book complex airfares and process schedule changes, exchanges, refunds, and cancellations
• Adhere to retail and corporate travel policies
• Use multiple booking platforms to book accommodation, activities and transfers
• Manage all travel amendments, cancellations and refunds
• Action hotel chargebacks and car chargebacks (Avis Wizard, Hertz Gold Memberships)
• Manage travel amendments, cancellations, and refunds
• Resolve problem bookings promptly
• Manage client profiles and interactions using CRM systems

Requirements:

• Must be willing to work on site
• Must be willing to work rotational shifts
• Travel sales experience would be ideal
• Sabre GDS experience is essential
• Must have at least 1 year of Sabre GDS experience
• 2+ years of experience in the travel industry with exceptional destination knowledge
• Bachelor's degree preferred
• PowerSuite experience is a plus
• Hungry to close the sale and build clientele
• Experience in an inbound call center preferred
• Experience with a CRM
• Excellent written and verbal communication skills in English
• Customer-service oriented with strong interpersonal skills
• Highly organized with a keen attention to detail and the ability to juggle competing deadlines

What we offer:

• Fast recruitment process
• Eligibility for commissions
• Opportunities for career growth and development
• Comprehensive HMO coverage within the first month of employment
• Paid time off
• Monthly allowances
• Excellent professional development opportunities
• Hands-on support from local and international teams
• Collaborative work environment and positive work culture
• Join a fast-growing company

Want to know more about Liveware? Visit our website

Travel Agent Job Responsibilities:

• Meets with clients to determine travel needs, budgets and preferences.
• Sells and coordinates transportation, accommodations, insurance, tours and activities.
• Advises clients regarding destinations, cultures, customs, weather and activities.
• Collects payments, books travel arrangements and pays applicable fees.
• Handles travel issues, conflicts, complaints, cancelations and refunds.
• Builds and maintains relationships with travel and tour vendors.
• Attends travel seminars and conferences.
• Conducts research on destinations and industry trends.
• Maintains accurate records of bookings, payments, transactions, phone calls and meetings.
• Contributes to agency efforts by accomplishing sales target and related tasks as needed.