Account Management Specialist

Makati, National Capital Region CIBI INFORMATION INC

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Job Description

**JOB OVERVIEW**

As an Account Management Specialist, you will serve as the centralized point of contact of our clients, managing post-sales client inquiries and/or escalations accurately and timely; and work with the client proactively in identifying solutions to challenges within CIBI's services or crafting a specialized product, provided in compliance with the minimum standard policies and guidelines of the firm.

**DUTIES AND RESPONSIBILITIES**
- Objectively review client inquiries or escalations and provide accurate and timely resolution
- Communicates with the client on a regular basis any discrepancies in the endorsements we've received vs transmittal file
- Works with finance team for any billing concerns the client may have
- Act as Ambassador of CIBI in client meetings and alignment (Weekly/Monthly/Quarterly)
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
- Performs other functions related, analogous, and pertinent to the preceding enumeration as may be assigned by superiors from time to time
- Proactively engages with the client in each of their milestone or all throughout their journey with CIBI
- Understand each client profile, needs and industry market to ensure we drive company relationship to value creation partnership
- Regularly updates self with the evolution of the industry, its standard and internal projects and initiatives, impacting client engagement

**CORE COMPETENCIES**
- Preferably a graduate of any business or related course
- At least 5 years customer engagement experience in a B2C level (fresh graduates still welcome to apply)
- Excellent verbal and written communication skills
- Logical and analytical thinking
- Presentation skills
- Value planning and delivery
- Excellent work ethic
- Entrepreneurial mind-set
- Active Listening Skills
- Counterintuitive thinking
- Mental fortitude

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Life insurance
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Day shift
- Flexible shift
- Monday to Friday

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Makati City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)
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Account Management Specialist - VisMin

Manila, Metropolitan Manila Logitech

Posted 25 days ago

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Job Description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
As **Account Mgmt Specialist for VisMin** , you are responsible for leading Logitech's end-to-end retail and distribution strategy in the Visayas-Mindanao region. This includes driving revenue growth, expanding market reach, deepening retail partnerships, and future-proofing the business through innovation and operational excellence. The role is critical in aligning Logitech's commercial goals with execution across national distributors, retail chains, and digital channels.
**Key Responsibilities:**
+ **Channel Strategy & Execution:** Develop and lead scalable go-to-market plans across distributors, retail, and e-commerce in VisMin.
+ **Partner Management:** Strengthen key distributor and retail relationships in the VisMin area through joint business planning, performance reviews, and strategic collaboration.
+ **Sales & Operations:** Drive forecasting, sales pipeline visibility, and retail performance optimization using insights and analytics.
+ **Retail Marketing Integration:** Partner with the regional category and the Philippines Marketing team to execute brand campaigns and consumer engagement across all retail touchpoints in VisMin.
+ **Digital & Omni-Channel Innovation:** Lead new retail formats and digital initiatives to enhance customer experience and business agility.
+ **Cross-Functional Collaboration:**
Align closely with Supply Chain, Finance, Customer Support, and Regional Leadership to ensure seamless execution.
**Qualifications:**
+ 10+ years in consumer tech and retail
+ Proven track record in managing mid to large-scale retail networks outside of capital city
+ Strong commercial, strategic, and leadership capabilities
+ Expertise in hybrid models including modern trade and eCommerce
#LI-LC1
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1- for assistance and we will get back to you as soon as possible.
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Director, Technology Account Management (Real Time Payments)

Makati, National Capital Region Mastercard

Posted 11 days ago

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Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Account Management (Real Time Payments)
Overview
As the Director, Technology Account Management (Real Time Payments) role, you will be responsible for ensuring timely delivery and execution of MasterCard's Real Time Payments (RTP) Products & Services to operators and clients in the Philippines. This role involves direct interaction with operators, clients, and regional MasterCard functions to deploy RTP solutions successfully. Key responsibilities will include technical and operational support, program management, client implementation and onboarding, release management, client training, production support, and coordinating delivery priorities with stakeholders.
The Role
- Lead initiatives starting from the concept stage, including scoping functional requirements with clients and operators, providing consulting support on the onboarding process, and managing cross-functional partners.
- Provide technical guidance, develop technical solutions, manage performance, and ensure effective execution across all phases of the delivery process.
- Offer post-production support, including troubleshooting, reviewing logs, and supporting migrations and testing with clients and operators.
- Act as the primary technical contact for clients, operators, and cross-functional teams.
- Support production migration for clients, address settlement-related issues, and ensure timely delivery of reports.
- Facilitate release management and training, support clients on regression testing and troubleshooting
- Contribute to pipeline development by collaborating with country leads, account managers, product leaders, and the O&T Regional lead, to prioritize the timeline for releases and maintenance activities.
- Conduct regular training sessions for clients, vendors, and relevant industry authorities.
All About You
- Proven experience in the Real Time Payment Industry, especially in Technical Account Management or Application Support.
- Familiarity with ISO20022 message format, API integration, network, database, and system integration.
- Knowledge of tools like Dynatrace, Splunk, NETSCOUNT, SQL query.
- Successful implementation of Realtime Payment solutions for multiple clients and complex systems.
- Good understanding of client needs, industry trends, regulatory requirements, and competitive landscape.
- Excellent communication skills to explain technical issues clearly.
- Flexibility to prioritize and support work outside of working hours, if required
- Education qualifications in computer science & engineering, electronics engineering, information technology & systems or equivalent will be preferred
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Local Sales Development Manager

Makati, National Capital Region Fourtify Inc

Posted 7 days ago

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Job Description

Local Sales Development Manager would use leadership, analysis and thorough knowledge of sales processes to provide innovative ideas for business growth. The responsibilities include supervising the sales team and building long-term client relationships. Communication and team management skills are essential for this position.
br>* Responsible for the planning and implementing of sales strategies to key accounts, understand their requirements and generate the sales volume according to targets set by the company
* Leading & managing a team of roving sales merchandisers to attain store objectives & deliverables.
* Development of new sales channels and account through innovative & fresh value proposition
* Must be a graduate of any bachelor’s degree with at least 3 years of sales management experience and track record of sales achievement in an FMCG company handling modern trade and/or general trade, and customer relations < r>* Strong leadership skills, Pro-active, exhibits a can-do attitude, Analytical and can effectively communicate both in verbal & written form
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Business Development Officer

Taguig, National Capital Region WHR Global Consulting

Posted 1 day ago

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Job Description

Business Development Officer
br>Work Arrangement: On-site
Schedule: Day Shift
Location: Taguig, Philippines
Employment Type: Full time
Salary: Php 80,000 to Php 100,000

About the Role:
We are looking for a dynamic and self-driven Business Development Officer to join our Sales team. You will be responsible for identifying and pursuing new business opportunities, developing relationships with potential clients, and driving sales growth. This role requires a motivated professional with excellent communication skills and the ability to independently find and nurture leads to achieve business goals.

Key Responsibilities:
● Proactively seek and generate new business leads through networking, cold calling, referrals, industry events, and online research < r> ● Identify potential clients and develop strategies to convert leads into long-term customers < r> ● Present and demonstrate products/services to potential clients, emphasizing value and benefits < r> ● Build and maintain strong client relationships, ensuring needs are met with tailored solutions < r> ● Collaborate with sales, marketing, and other departments to ensure client satisfaction and smooth service implementation < r>
Qualifications:
● Proven sales experience with a track record of generating leads and closing deals < r> ● Ability to work independently and manage a personal sales pipeline < r> ● Excellent communication, presentation, and negotiation skills < r> ● Self-motivated with a strong drive to meet sales targets < r> ● Skilled in building client relationships and trust < r> ● Strong networking abilities and ability to generate leads from scratch < r> ● Resilience to handle rejection while maintaining a positive outlook < r>
Candidates with attached CV and relevant experience will be considered for a phone interview.
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Business Development Officer

Mandaluyong, National Capital Region Ecoshift Corporation

Posted 3 days ago

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Job Description

We are looking to employ a driven and detail-oriented business development officer to identify business growth opportunities and develop strategies to increase company sales. The business development officer's responsibilities include identifying company products and services that are underperforming, developing an in-depth knowledge of company offerings, pricing, and policies, and improving existing sales proposals. You should also ensure that the company is able to achieve revenue targets.

To be successful as a business development officer, you should be adept at negotiating business deals and able to make sound decisions that will benefit the company. Ultimately, an exceptional business development officer should have strong business acumen as well as demonstrate excellent management, communication, and analytical skills.
This advertiser has chosen not to accept applicants from your region.

Business Development Manager

Taguig, National Capital Region Trainocate Philippines Inc

Posted 3 days ago

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Job Description

*This is a hybrid setup
br>Job Description:

-Prospecting new clients via email, SMS and calls as needed
*Setting Background
*Product and Services Knowledge
-Gather information for qualifying opportunities
-Set meeting with Decision Makers
-Properly document opportunity movement and next steps / action plan
-Close potential opportunities via email, SMS or calls
-Provide status update on a weekly basis to reporting manager – will be directly reporting to Country Manager < r>-Other administrative work – set up materials, activations an event preparation as needed < r>
Qualifications:

• Minimum of 5 years of work experience in sales or any related field. < r>• Must have prior work experience in the IT industry. < r>• Strong communication and interpersonal skills to effectively engage with customers. < r>• Proven ability to meet or exceed sales targets.
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Business Development Officer

Makati, National Capital Region Mont Albo Wellness Corp

Posted 5 days ago

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Qualifications:
• Graduate of any of the following (or equivalent) degrees: Business Administration, Management, Accounting, Marketing, Hotel & Restaurant Management, Tourism, Communication Arts, Finance. br>• t least 1 year of relevant work experience preferred. < r>• F esh graduates are also welcome to apply. < r>• S rong written and verbal communication skills. < r>• G al-oriented, adaptable, flexible and a team player. < r>• W lling to learn and grow with the company. < r>
Key Responsibilities:
• A sist in business setup, planning, development, operations and monitoring. < r>• H lp create and manage brand strategies and marketing efforts. < r>• C ordinate with internal teams to ensure timely execution of projects. < r>• A sist in business communications. < r>• C llaborate directly with the Founder and CEO. < r>• O portunity to travel.
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Business Development Manager

Makati City, National Capital Region Circa Logica Group

Posted 5 days ago

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Location: Makati City
br>One of the country’s most trusted multi-specialty clinics delivering modern, accessible healthcare. < r>
OVERVIEW
We’re looking for a motivated Business Development Manager to help drive company growth by identifying new business opportunities, building strong client relationships, and supporting strategic initiatives. This role is ideal for someone who thrives in a fast-paced environment and has a passion for sales and market expansion. < r>
WHAT YOU’LL DO < r>- Identify and pursue new business opportunities
- Develop and implement sales strategies
- Build and maintain client relationships
- Conduct market research to support growth
- Collaborate across teams and present proposals
- Track performance metrics and pipeline activity
- Represent the company at events and meetings

WHAT YOU BRING
- Bachelor’s in Business, Marketing, or related field < r>- Proven 5+ experience in business development or sales
- Strong communication and negotiation skills
- Strategic, analytical, and results-driven
- Self-motivated and able to work independently
- Willing to travel as needed

WHAT SETS THE CLIENT APART
- Innovative and growth-focused company
- Supportive, team-oriented culture
- Recognizes and rewards performance
- Strong industry reputation
- Opportunities for career development
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Business Development Manager

Parañaque, National Capital Region Fourtify Inc

Posted 7 days ago

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Job Description

JOB SUMMARY:
br>To develop and execute sales strategies that drive revenue growth, increase market share, and strengthen brand presence within modern trade channels.

DUTIES AND RESPONSIBILITIES:

* Sales Strategy Development: Develop and implement comprehensive sales strategies to key accounts, aligning with overall business objectives and market trends.
* Team Leadership: Lead, motivate, and mentor a team of roving sales merchandisers, providing guidance, coaching, and support to optimize their performance and achieve sales targets.
* Key Account Management: Build and maintain relationships with sales channels and accounts. Also, negotiating contracts, managing pricing, and ensuring customer satisfaction.
* Business Development: Identify and pursue new business opportunities within the modern trade and/or general trade sector, prospecting for new accounts and expanding the company's presence in the market.

QUALIFICATIONS:

Bachelor's degree in Business Administration, Marketing, or a related field.
Proven track record of success in sales management, preferably within the modern and/or general trade.
At least 3-5 years of sales experience in the FMCG industry, preferably in the food and beverages industry.
Strong leadership and management skills, with the ability to inspire and motivate a team.
Results-oriented with a focus on achieving sales targets and driving business growth.
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