9 Life Science jobs in the Philippines

The following company perks are available to the successful candidate.

Health Card benefit during probationary employment; HMO dependent coverage, group life insurance, VL and SL leave credits. Additional benefits will be discussed with the candidate during the hiring process.

Duties and Responsibilities:

• Responsible in the achievement of monthly and annual sales target.
• Responsible in the achievement of collection targets & objectives.
• Participate in preparation of bid documents and represent company in public tenders.
• Maintain accounts by promoting and selling the company's life science product line.

Qualifications:

• Candidate must possess a Bachelor's Degree Biology, Molecular Biology and Biotechnology, Microbiology.
• With 6 months to 1 year experience in sales and marketing.
• Has background related to sales or marketing in the In Vitro Diagnostic or Life Science products is an advantage.
• With excellent selling, product presentation and territory planning skills.
• Amenable for a long drive and has driver's license.
• Willing to cover whole area of South Luzon and Bicol.

Basic Qualification:

Education / Experience

● UG - Any Graduate - Any Specialization

● years of experience in a call center environment, with at least 2-3 years in a training or coaching role.

● Experience in developing and delivering training programs for diverse teams.

● US Healthcare experience preferred.

Communication

● Strong verbal and written communication skills, with the ability to provide clear instructions and feedback.

● Ability to build rapport with agents and work collaboratively with other departments.

Training Facilitation Skills

● Excellent presentation and facilitation skills, with the ability to engage and motivate a group of learners.

● Ability to simplify complex concepts and adapt teaching methods to different learning styles.

Organizational & Time Mgt Skills

● Strong organizational skills with the ability to manage multiple training sessions and projects simultaneously.

● Attention to detail in tracking progress and ensuring that training goals are met.

Problem-Solving & Adaptability Skills

● Ability to identify skill gaps, recommend solutions, and adjust training approaches to meet evolving business needs.

Comfortable working in a fast-paced environment where training programs may need to be modified on short notice.

Training Delivery:

● Facilitate engaging training sessions for new hires and existing agents on topics such as patient service skills, product knowledge, communication handling techniques, and compliance requirements.

● Utilize a variety of training methods, including lectures, role-playing, simulations, and hands-on exercises to accommodate different learning styles.

● Lead refresher and upskilling training sessions to keep agents informed of changes in policies, procedures, or systems.

Training Program Development:

● Design and develop training materials, including presentations, manuals, e-learning modules, and assessments that align with company objectives and industry best practices.

● Customize training programs to address specific business needs, such as improving performance metrics or addressing new service offerings.

Agent Onboarding:

● Lead the onboarding process for new agents, ensuring they are equipped with the necessary skills and knowledge to succeed in their roles.

● Provide mentorship and support during the initial weeks of an agent's role, helping them adjust to the call center environment.

Performance Assessment & Feedback:

● Conduct assessments to measure the effectiveness of training programs, using metrics such as knowledge retention, call quality, and performance improvements.

● Monitor and evaluate agents' progress through quizzes, call simulations, and post-training reviews.

● Provide constructive feedback to agents based on their performance during training, offering additional support where needed.

Collaboration with Operations & Quality Teams:

● Partner with team leads, supervisors, and quality assurance teams to identify performance gaps and areas where additional training may be required.

● Collaborate with subject matter experts and management to ensure training content is accurate, up to date, and reflective of current business practices.

Training Evaluation & Improvement:

● Continuously evaluate the effectiveness of training programs by gathering feedback from participants and analyzing performance data.

● Modify and update training programs to ensure they remain relevant and aligned with business goals and agent needs.

● Stay informed of industry trends, customer service techniques, and technological advancements to integrate best practices into training initiatives.

Compliance & Adherence:

● Ensure training programs comply with company policies, industry regulations, and legal requirements (e.g., HIPAA, GDPR).

● Regularly update training content to reflect changes in compliance and regulatory standards.

Reporting & Documentation:

● Maintain detailed records of all training sessions, participant progress, and certification results.

● Generate reports on training outcomes and provide insights into the overall impact of training on call center performance.

Education / Experience

● At least 2 Years Undergraduate with no back subjects

● Must have >8 years of work experience with minimum 4 years of relevant experience

● Experience in billing call center operations

● Knowledge of Lean Six Sigma or other process improvement methodologies

Analytical & Decision-Making Skills

● Ability to analyze performance data, generate insights, and develop actionable strategies for improvement

Skills:

● Strong leadership and team management abilities.

● Excellent analytical and problem-solving skills.

● Familiarity with CRM and billing systems (e.g., Salesforce, SAP, or similar platforms).

● Effective communication and stakeholder management skills.

Other Requirements:

Flexibility to travel as needed to support operations, attend meetings, or implement projects.

Description

The Billing Call Center Campaign Manager role is responsible for leading and developing a team of billing agents while leveraging data-driven insights to improve operational efficiency, enhance customer experience, and streamline billing processes. This role combines leadership, strategic analysis, and hands-on problem-solving in a fast-paced environment.

Key Responsibilities:

· Work from office position as per the project requirement

· Lead, coach, and develop team leaders/supervisor to ensure high performance and excellent customer service.

· Monitor and evaluate team performance through KPIs, providing constructive feedback and support.

· Handle escalated customer concerns, providing resolutions that balance customer satisfaction and company policies.

· Create and maintain a positive, inclusive, and results-driven team culture

Operational Oversight

· Ensure adherence to billing policies, procedures, and compliance standards.

· Collaborate with other departments (e.g., IT, Finance, Customer Service) to resolve systemic billing issues.

· Analyze billing-related metrics to identify trends, inefficiencies, and opportunities for process improvement.

· Collaborate and implement possible identified solutions to enhance workflows, reduce errors, and improve billing accuracy

· Serve as a liaison between the call center and technology teams to advocate for system enhancements or tool upgrades.

Project Management

· Lead or contribute to projects aimed at optimizing the billing function and improving customer experience.

· Develop and document business requirements for new processes, ensuring alignment with company objectives.

· Track project progress, manage timelines, and communicate updates to stakeholders

Job Opening: Sales & Marketing Senior Specialist/Manager – Life Sciences & Pharmaceutical Raw Materials (APIs)

About the Role:

We are looking for a highly motivated Sales & Marketing Manager to lead our pharmaceutical business unit specializing in active raw materials (APIs). The ideal candidate is a licensed pharmacist with a strong network and proven experience in servicing drug manufacturing companies in the Philippines.

Key Responsibilities:

• Manage and grow the API business unit, overseeing all sales and marketing strategies.
• Build and maintain strong relationships with pharmaceutical manufacturers and regulatory stakeholders.
• Identify business opportunities, new product lines, and potential clients within the pharma manufacturing space.
• Develop sales forecasts, marketing plans, and pricing strategies.
• Monitor market trends, regulatory changes, and competitor activity.
• Collaborate with regulatory and logistics teams to ensure timely delivery and compliance.
• Represent the company in client meetings, conferences, and trade events.

Qualifications:

• Minimum 3-5 years of experience in B2B pharma sales/marketing, preferably in API or raw materials.
• Solid understanding of drug manufacturing processes, regulations, and procurement cycles in the Philippines.
• Strong network within the Philippine pharmaceutical manufacturing industry.
• Excellent communication, negotiation, and strategic planning skills.
• Ability to work independently and drive business growth with minimal supervision.

Preferred but not required:

• Licensed Pharmacist preferred
• Experience working with regional or international API suppliers.
• Background in regulatory affairs or product registration.

Job Type: Full-time

Pay: From Php40,000.00 per month

Work Location: In person

Basic Qualifications:

• At least 2 years finisher in college or Senior Highschool Graduate

• years of experience in a call center environment, with at least 1 year in a leadership or supervisory role.

• Proven experience with coaching, performance management, and conflict resolution.

• Understanding medical billing is a plus.

Communication Skills

• Excellent verbal and written communication skills to effectively coach agents, resolve escalations, and report to management.

• Ability to handle challenging customer interactions and assist agents in conflict resolution.

Leadership & Team Management Skills

• Strong leadership skills with the ability to motivate and guide a team towards achieving goals.

• Experience in managing a team's day-to-day operations, scheduling, and workflow.

Team Supervision

• Lead and manage a team of call center agents, ensuring that daily tasks are completed efficiently and accurately.

• Monitor individual and team performance metrics such as call handling time, quality scores, and customer satisfaction ratings.

• Work closely with the Natera team to direct the organization of work within the team, including staffing, scheduling, and vacations.

Coaching & Development

• Provide ongoing coaching, support, and feedback to agents to improve performance and meet quality standards.

• Conduct regular one-on-one meetings with agents to discuss performance, set goals, and address challenges or concerns.

• Identify training needs and collaborate with the training department to implement development plans for underperforming team members.

Performance Monitoring & Reporting

• Track and analyze team performance using call center software and reporting tools.

• Ensure agents meet individual and team KPIs (Key Performance Indicators), including call handling time, first call resolution, and customer satisfaction.

Escalation & Problem Solving

• Act as the first point of escalation for agents handling difficult or complex issues, providing guidance and resolution support.

Process Improvement

• Assist in developing and implementing new procedures, ensuring that agents are trained and equipped to follow updated guidelines.

Job Summary:

We're looking for a Research Scientist to lead innovation and support the development of new personal care products. This role involves research, formulation, technology sourcing, and continuous product improvement to ensure competitive, high-quality, and cost-efficient product solutions.

Key Responsibilities:

Innovation & Research:

• Lead new product development through formulation and process design
• Conduct research on emerging technologies, patents, and competitive products

Formulation & Testing:

• Develop prototypes and conduct experiments to assess feasibility
• Source and evaluate raw materials
• Support plant trials, validation runs, and scale-up activities

Documentation & Compliance:

• Prepare technical documents for PIF and FDA registration
• Collaborate with Regulatory Affairs and Technical Services

Product Improvement:

• Propose innovations and evaluate alternative raw materials
• Support marketing with data for product claims and substantiations

Qualifications:

Education:

• Bachelor's degree in Chemistry, Chemical Engineering, Pharmacy, Biochemistry, Cosmetic Science, or related fields
• Preferably with a professional license (e.g., Chemist, Chemical Technician)

Experience:

• 1–2 years in product development or R&D, preferably in cosmetics or personal care

Skills & Competencies:

• Strong background in formulation and lab procedures
• Good analytical, presentation, and communication skills
• Able to work independently and with cross-functional teams
• FMCG experience is a plus

Job Type: Full-time

Work Location: In person

Job Title:
Senior Research Scientist - Network Security

About
Trellix:
Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.
Our comprehensive, GenAI-powered platform helps organizations confronted by today's most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions.

We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at

Role Overview:
We are looking for a Senior Research Scientist to help us build and expand

Trellix Network Detection and Response. The ideal candidate is someone who is passionate about solving real problems by turning cutting edge research into operational production solutions. In this role, you will focus on analyzing network-based attacker behavior and develop innovative solutions to address emerging challenges in the field of networking.

Responsibilities:

• Research attacker methodologies and develop innovative solutions to identify detection solutions
• Knowledge on how machine learning can be applied in networking problems
• Perform data analysis to measure efficacy and identify methodologies to improve existing solutions
• Forward Looking Research – Researcher will help develop leading edge prototypes to solve emerging challenges.
• Threat Analytics – Leverage threat intelligence from different sources, identify patterns to co-relate and establish the origin and flow of attacks.
• Drive roadmap for detection efficacy and network research operation

Requirements:

• Total 8 to 14years experience with at least three years direct or equivalent experience in areas of network-based threats and other aspects of cyber attacks.
• Strong understanding of networking protocols (e.g., TCP/IP) and network architecture.
• Proficiency in programming languages such as Python, C++, or Java.
• Knowledge of cybersecurity principles and practices
• Strong analytical, problem-solving, and communication skills

Preferred:

• Hands-on reverse engineering and knowledge of operating system internals.
• Red teaming experience on various techniques
• Machine learning experience

Additional Qualifications
Above all, the right passion and attitude to solve new challenges

Company Benefits and Perks:
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.