61 Lead Management jobs in the Philippines

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services.

**Team Lead, Data Management Group**

**What can you expect**:

- Professional environment where your career path really matters and is supported in our global organization of 76,000 employees over 134 countries
- Constant Challenge - work in a fast-paced environment in a company with strong values
- The opportunity to work with some of the smartest and most energetic people in the industry, who will nurture, challenge, and enable you. Our culture is about performance, growth, and learning. A dynamic, collaborative, and inclusive culture, where diversity is embraced - and you are celebrated and appreciated for who you are.

**What you will be rewarded with?**
- Be part of a reputable and recognized brand in the insurance and risk management industry by working with and learning from industry leading experts in the field
- Unprecedented opportunity to meaningfully impact our clients and make a difference
- An opportunity to mold the role in your own style

**We will rely on you to**:

- Establishes new prospect/client account records within internal systems as requested by the business to enable functionality.
- Assures the highest quality and integrity of data to support accurate, consistent, well understood and timely information is available for use enterprise wide.
- Liaise with other database stewards to align data in the region with global standards
- Participates and executes user acceptance testing for data repository’s fixes and conducts updates prior to deployment
- Identifies and raises data quality anomalies to a direct manager for resolution to ensure any concerns are addressed in an appropriate and timely manner.
- Manages resolution of complex data quality issues, documents the issue and the resolution path for future knowledge and discover best practices
- Develop and monitor data quality metrics and develop action plans to measure their impact
- Create new processes, optimize and standardize existing ones
- Comprehends and applies quality improvement concepts including data profiling, root cause analysis, and continuous improvement to ensure the function is operating efficiently and innovatively.
- Mine and analyze data from company databases to drive optimization.
- Partner with other support teams responsible for storage, ingestion and data consumption.

**Skills & Qualifications**
- At least 3-5 years of work experience with data, systems and data analytics-related functions.
- Proficient in MS Excel including pivot tables, lookups, macros and knowledge in MS Office,
- PowerPoint and Access
- Knowledge in IT, preferable. Ability to understand data flow through systems.

About the job Lead Control Management Officer

Lead complex initiatives designed to mitigate current and emerging risks with broad impact
Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
Develop and implement risk monitoring and risk reporting processes and controls
Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
Lead Control Management project or virtual teams

**Qualifications**:
Bachelor's degree or higher. Relevant certifications will be an advantage
Experience in automation / advanced excel / reporting will be an advantage.
General knowledge of industry standards and best practices around control evaluations / testing, internal audit and risk management processes.
10+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, business process management) or 15+ years of financial services industry experience, of which 5+ years must include direct experience in risk management demonstrated through work.
Audit or internal control evaluation experience. Strong risk and control fundamentals experience.
Comprehensive understanding of risk types, methodologies and frameworks for evaluating or testing controls and assessing results, conducting research, and identifying control deficiencies.

About the job Lead Control Management Officer
- Lead complex initiatives designed to mitigate current and emerging risks with broad impact
- Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in C

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a **Team Lead - Workforce Management - Real Time** working onsite in Pampanga, you'll be a part of bringing humanity to business. #experienceTTEC
**What You'll be Doing**
Have a passion to solve work puzzles in real time and mentor others? Are you looking for an opportunity to experience something new each day and gain direct management experience? In this role, you'll support and motivate your team to make sure they're on track to meet goals. You'll work to answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call as you're the first line manager for your team.
You'll report to the Senior Manager, Workforce Management. You'll impact the business, the teams you support, and the various departments that you partner with on a consistent basis through your analysis and recommendations.
**During a Typical Day, You'll**
+ Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
+ Bring your time management and organizational skills to manage multiple, complex, on‐going tasks and projects while monitoring absence and attendance of your team
+ Motivate and develop your team with your open, honest manner and high level of integrity in providing feedback and acknowledging a job well done as you play a big part in the associate's development and career mobility
**What You Bring to the Role**
+ Associate degree, technical school or equivalent work experience
+ Continuously promote a performance-driven culture and always work towards reaching for amazing
+ Consistently mentor, inspire, and support the associate's career mobility
+ Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
+ Customer focused mindset
+ Computer experience
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Ask us about our paid time off (PTO) and wellness and healthcare benefits
+ And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Onsite
**Title:** _Team Lead, Workforce Management Real Time_
**Location:** _PH-Central Luzon-Pampanga_
**Requisition ID:** _044HY_

**About Us**
Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.
Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.
In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines.
From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology.
Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc.
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2024 Circle of Excellence for CSR Company of the Year; 2024 Top 10 Fortune 500 companies; 2023 HR Asia best companies; 2022 Diversity Company of the Year; 2021 Asia's Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.
At Chevron, we believe humanity can solve any challenge - including meeting the world's energy needs of today, while advancing a cleaner energy tomorrow.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.
**About the Role**
We have an exciting opportunity for an **SAP Technical Lead - Asset Management and Materials Management.** This role will be based in **6750 Building, Makati City, Philippines.**
**Join Chevron IT.** **Grow your skills with us and enjoy** **a great career** **with Chevron.**
The **SAP Technical Lead - Asset Management and Materials Management** role involves managing a team of IT professionals ensuring diverse top talent are retained. The role also involves overseeing the design, development and maintenance of different IT solutions ensuring security, reliability and scalability of solutions. The role requires engagement and partnership with different stakeholders and vendors.
**Responsibilities include, but are not limited to, the following** :
+ Oversee the technical aspects of a specific set of digital products, ensuring their architecture, development, and maintenance align with business goals while providing technical guidance to development teams, collaborating closely with product managers to translate business needs into technical solutions, and staying abreast of emerging technologies to optimize product performance and scalability.
+ Keep an eye on the technical team, manages their skills, and ensures successful Agile epic deliveries.
**About You**
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.
**Knowledge, Skills, and Experience:**
+ Experience in digital enablement of Materials Management and/or Asset Management business workflows, broad technical IT experience related to software development methodologies, programming, cloud platforms (Azure), cybersecurity, risk management. Broad technical understanding of IT/Digital such performance, reliability, compliance, security, modernization, and outsourcing.
+ Experience in at least one of the following: (1) SAP Asset Management and/or Materials Management solutions;(2) Business domain and technical knowledge or expertise in SAP finance or logistics processes;(3) Knowledge of, and ability to utilize business processes and technologies for gathering, storing, analyzing, and providing access to data that helps the organization to make better business decisions.
+ Demonstrated ability in leading a team and creating high performing teams. Experience managing third-party vendors and support teams.
_Everything we do at Chevron is guided by our values and our commitment to The Chevron Way_ _( _. At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance._
_Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace._
**Benefits**
+ Competitive salary
+ Allowances, medical and optical reimbursements
+ Health care coverage for you and your eligible dependents
+ Robust employee centered programs for health and wellness
+ Time-off to promote healthy work-life balance or to care for your family
+ Annual corporate incentive bonus when the company meets established goals
+ Recognition & awards program
+ Long-term savings plan
+ Life insurance
+ Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups
+ Hybrid work model - work remotely from home several days a week
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
Connect with us:
Facebook ( ( participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

The Role
As an HCM Change Management Lead you will work with relevant stakeholders to develop and deliver change management for two projects working closely with the Program Sponsor and Project Director. You will design, develop, implement and manage change deliverables that will enable impacted users to successfully transition from current state to a future state for:
HCM System Implementation
HCM Payroll Outsourcing
How you'll contribute
Coach and support employees, managers and teams on the use of change tools and methods to transition the project and ensure excellent stakeholder management
Drive project teams to embed change management activities in their planned activities including but not limited to
- Identifying change impact to Process, Personas and Technology
Document change impact to Process, Personas and Technology with the support of a Change Analyst
Collaborate with HCM teams and HRBP to validate change impact requirements with impacted teams to enable the right level and customization of training and communications
Work with the project team/s to plan and execute on the change management requirements
Provide findings and collaborate with Communications & Training (SBC Academy) and Vendor Team for implementation
Work with project team to drive solutions for hypercare business feedback
Build knowledge and change management skills in HCM and support capability building in the organization with
Change Enablement Toolkit - change impact templates, questions, interview guide, roadmap, stakeholder map
Change Analyst / BA support to document change impact, organising meetings, identifying stakeholders
Conduct diagnosis and readiness analysis for impacted teams to ensure appropriate training, communication and response is delivered proactively during project implementation.
Drive a future ready organization with seamless change management delivery
Employment Duration is for 1-year
What we're looking for
Bachelor's Degree in Mathematics/Statistics, Business Studies/Administration/Management, Commerce, Economics, Finance/Accountancy/Banking, Engineering, or any related field.
With at least 4 years of relevant experience in Banking and Financial, Process Design & Control, Project Management / Business Analysis, and Agile/Scrum.
Preferable with relevant experience in implementing change activities or engagement activities in HCM system roll-out.
Excellent analytical, problem-solving and communication skills
With strong knowledge of documentation
LI-KC1
LI-Hybrid

The Role
As an HCM Change Management Lead you will work with relevant stakeholders to develop and deliver change management for two projects working closely with the Program Sponsor and Project Director. You will design, develop, implement and manage

As our Email Marketing Specialist, you’ll craft and manage engaging email campaigns for a wide range of clients across Australia, using platforms like ActiveCampaign and Dynamics 365 Marketing (CI). Your role will focus on delivering personalised, data-driven content that drives results.
br>Experience with building low-code or no-code websites using tools like Wix will be highly regarded, especially to support broader campaign execution and client engagement strategies.

What You’ll Do < r>Email Marketing Automation – Create and manage email campaigns using platforms like ActiveCampaign, Marketo, Salesforce Marketing Cloud, Eloqua and others < r>Website Management – Maintain and update company websites using Wix, Squarespace, WordPress or similar platforms < r>Client & Team Collaboration – Work with internal marketing teams and external clients to gather requirements, share updates and present results < r>CRM & Database Management – Oversee customer databases and CRMs to ensure accurate targeting and data integrity < r>Product & Service Knowledge – Build strong understanding of company offerings to support effective campaign messaging < r>Project Support – Assist with implementing marketing automation system solutions and ensure smooth project delivery < r>
Qualification
Experience – 3+ years email marketing campaigns and managing websites < r>Technical Skills – Proficient in email and landing page creation, with ability to read and write HTML if needed. < r>Attention to Detail – Highly organised and results-focused with strong attention to accuracy. < r>Task Management – Able to prioritise responsibilities and escalate issues when necessary. < r>Communication Skills – Excellent written and verbal communication in English. < r>Educational Background – Bachelor’s degree or equivalent, preferably in IT, Computer Science or related field

**Company Description**:

- We are a global demand generation agency. We create and nurture leads, retain and grow customers, and give clients the confidence their marketing investments will produce quantifiable returns. We excel in sectors where multiple decision makers evaluate complex products over a long buying cycle. Using a blend of insight and automation, we connect conversations across channels and over time. Each successive interaction - whether online or over the phone - informs the next. Customers get a better experience. More qualified opportunities are passed to sales. To do this repeatedly at scale, we architect and operate an always-on, mid-funnel machine. Aligning siloed teams, unifying disparate data, taming technology and supplementing scarce skills. By consolidating globally with us, clients benefit from a level of cohesion and visibility impossible with separate suppliers. Duplication and doubt are replaced by the certainty of a consistent approach and predictable outcomes.

The Marketing Automation Specialist will guide our International’s clients during the creation and optimization of lead nurturing, lead scoring and automated marketing programs to develop qualified sales leads and create brand awareness. In this role you’ll be responsible for the development and delivery of marketing automation strategies and campaign execution. Ensuring integration with the CRM and supporting account and prospect-based marketing.

**Key Responsibilities**
- Work with clients to turn their marketing automation platform into a revenue driver, using best practices in marketing automation, lead management and revenue performance management
- Collaborate with clients to gather requirements, translate business needs into technical execution, receive feedback and present results
- Manage projects to deliver the expected results on time and on budget
- Developing, defining and implementing nurture journeys
- Provide innovative solutions by creating cutting edge, effective and efficient marketing programs
- Create, implement and maintain dashboard of key success metrics
- Monitor, analyze and report on campaign performance to maximize ROI and sales
- Analyzing the results of all marketing campaigns and drive continual improvement for testing/optimization of campaigns moving forward
- Coordinating with other digital marketing colleagues to ensure integration with web content and analytical tracking

**Qualifications**:

- Minimum 2+ years of Marketing Automation experience
- Any Marketing Automation Software/tools experience, with a good understanding of integrating these tools with CRM’s
- Web development skill sets like HTML, CSS, JavaScript knowledge is a plus
- Expert knowledge of marketing technologies and industry best practices
- Solid understanding of workflow processes and systems within a marketing/sales cycle
- Excellent communication skills: written, verbal and presentation and an eye for detail and design
- Exceptional stakeholder management and communication skills (the ability to articulate and present concepts to a wide audience of business stakeholders)
- Experience in digital marketing acquisition channels in the b2b and ideally in Telecommunications or other complex technologies
- Ability to prioritize and manage multiple priorities, projects, resources
- Intellectual curiosity, energy, enthusiasm, and analytical thinking
- Knowledge and understanding of database marketing
- A love of Marketing automation and designing journeys from scratch

**Perks and Benefits**
- Work with the best!
- Competitive compensation
- Stay balanced.
- Grow your mind. Training and certification exam fees covered
- Get connected.
- A friendly work environment with flexible hours

**Additional Information**:
Temporary Work From Home arrangements

**Office Location (Depends on staff preference)**
- Eastwood Quezon City
- Alabang Muntinlupa

**Work Schedule**

Initially around 4PM-1AM Manila Time (Must be open to other shift schedules)

We are seeking a Marketing Automation Specialist with a proven track record in stakeholder management, marketing automation, and ideally cloud technology. This role requires a professional with at least 4-5 years of experience in managing and optimizing marketing automation processes, particularly within Salesforce Marketing Cloud and Customer Data Platforms (CDP). The specialist will work as part of a collaborative team while working as part of a global marketing stakeholders community, overseeing requests, providing training, following marketing processes, governance, and best practices. The specialist will perform tasks assigned by the Corporate Communications Support Team Manager, Marketing Automations Manager and the Global Head of Web and Marketing Technology

Specific Responsibilities:primary point of contact for stakeholders across global teams, ensuring their requirements are effectively captured, prioritized, and implemented within marketing automation platforms. Also manage the completeness of requests and related documents submitted to the marketing automation request queue.▪ Campaigns management: Design and implement advanced, multi-channel marketing automation campaigns using templates, ensuring compliance with marketing governance, brand guidelines, and industry best practices, with strong knowledge of Salesforce Marketing Cloud and advanced concepts such as multi-channel campaigns, retargeting, campaign optimization. ▪ Training & Mentorship: Train internal stakeholders for any of the tools and processes that the corporate communications team is responsible for.Mentor and guide Level 1 Marketing Automation Specialists, sharing knowledge and best practices, and providing feedback to enhance team performance.▪ Webinar & Survey management: Co-manage the configuration of webinars and surveys through the company’s official tools, providing training to marketers on how to use the tools and ultimately how to efficiently run cross-channel promotions.▪ Tool Integration management: Support tool integrations managed by the team, ensuring all processes adhere to industry best practices.▪ Quality Assurance & SLA: Conduct comprehensive QA on campaigns designed by teammates and marketers, identifying errors and inconsistencies between the draft output, while ensuring compliance with marketing processes, governance, SGS Brand guidelines, and best practices.Ensure adherence to the Marketing Automation team’s Service Level Agreement, providing prompt responses to requests within 24 hours of receipt and ensuring completion of requests within the agreed schedule with business marketers.▪ Pro-active & Cross-functional collaboration: Demonstrate a pro-active approach in supporting broader team objectives and collaborate with cross-functional teams to ensure seamless execution of marketing automation campaigns and contribute to continuous improvement initiatives.▪ Trend Awareness and Process Improvement: Stay updated with the latest trends in marketing automation and suggest improvements for existing processes and strategiesRequirementsBachelor’s degree in information management, marketing courses, communications or equivalentStrong analytical skills with ability to collect, organize and analyze information with attention to detail, accuracy and validityExperience in web publishing and supporting technologies (HTML, CSS, Adobe Photoshop and others) an advantageA minimum of 1 to 2 years of work exposure in HTML and CSS - mandatory qualificationWith Stakeholder management and at least IT backgroundA minimum of 1 to 2 years of work exposure in Eloqa Marketing AutomationGood to have good communication skills both written and verbalFresh Graduates with HTML/CSS knowledge are welcome to applyBenefitsWork Arrangement: (Hybrid)reporting at least once to twice a week (flexible shift) from 10am -12nn - 1pm to 10pmprovision of company tool of trades

Client Retention Management (CRM - Front End)
Type: Full-time br>Location: Sta Maria Balibago, Angeles City, Pampanga
Monthly Salary: PHP 18,000 (depends on experience and qualifications)
Work Schedule: Monday to Friday
Working Hours: 8:30 AM to 5:30 PM

Qualifications:
• Female, 25–30 years old
• Bachelor’s degree in Business, Marketing, Communications, or related field
• Strong organizational skills and attention to detail < r>• Excellent communication and problem-solving abilities