30 Lead Engineers jobs in the Philippines
Business Intelligence Technical Lead
Posted 3 days ago
Job Viewed
Job Description
**Key Responsibilities:**
+ Working with the AVP Digitization and Automation US Operations and JH Data & BI leadership team, and other colleagues & partners, understand US Operations context, opportunities and pain points, and propose ways we can use data and analytics to improve reporting, generate insights, support business goals, and solve problems
+ Manage governance of Power Platform tools across environments, including UAT and Production.
+ Oversee JIRA items for the MBPS counterpart and ensure alignment with team standards and protocols.
+ Help develop talent by identifying action items and areas for improvement for team members.
+ Process new reporting, analytics, dashboard requests + lead on their delivery
+ Leverage Manulife's available technology to build or improve easy-to-use and sustainable solutions
+ Propose solutions to achieve our business objectives
+ Streamline data collection methods to create automated, standardized and easy-to-use routines
+ Assess our current level of data & analytics maturity, as well as our current technical infrastructure (eg: sources, ingestion, transformation, storage, augmentation, presentation, etc), and recommend ways to optimize
+ Proactively recommend reporting, analytics & BI best practices, and also stay abreast of what else is happening internally & externally in these areas
+ Coordinate with our key internal partners as needed
+ Assist stakeholders with reporting & analytics tool adoption as needed
+ Lead or support other reporting & analytics activities as needed
**Required Qualifications:**
+ Education: Bachelor's Degree holders are welcome to apply
+ Experience: At least seven years of extensive experience in Power Platforms (especially Power BI, Power Apps, and Power Automate) and other Business Intelligence tools, big data, and Azure platforms
+ Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
+ Shift Schedule night): Amenability to work on the assigned schedule (dependent on business need)
+ Minimum Skills to Hire/Must Haves:
+ Demonstrate advanced knowledge of reports and dashboard development in multiple BI platforms: Power Platforms, Qlikview, SQL, Data Lake
+ Ability to identify and resolve issues, and recommend best visualizations and reporting solutions based on reporting requirements
+ Ability to coach and provide support to subordinates, project teams, and stakeholders
+ Planning and organizational skills, including ability to prepare schedules and communicate status of overall development effort
+ Strong communication and interpersonal skills
+ Power BI Data Analyst Associate (PL-300) Certified
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Software Engineering Technical Lead

Posted 3 days ago
Job Viewed
Job Description
**Join our Team**
Chevron invests on its people to build technical and professional competencies through various training opportunities, development programs, mentoring/coaching engagements, and certification courses. All are applied through experiential learning and actual practice while solving real business problems, but in a safe, supportive, and "fail-fast" environment.
Technology will play a crucial role in unlocking ever cleaner and more affordable sources of energy. Chevron is seeking innovative, technology professionals with a desire to thrive in the global digital environment and help us lead the global energy transition. An IT career at Chevron offers you the opportunity to work in a technical environment with a global reach. We differentiate ourselves through the application of cutting-edge technology, and by taking a collaborative approach that includes in-house expertise, proprietary solutions, and strategic partnerships. We also offer flexible work schedules and very competitive benefits.
**Join** **Chevron IT.** **Grow your skills with us and enjoy** **a great career** **with Chevron.**
The **Technical Lead** role involves managing a team of IT professionals ensuring diverse top talent are retained. The role also involves overseeing the design, development and maintenance of different IT solutions ensuring security, reliability and scalability of solutions. The role requires engagement and partnership with different stakeholders and vendors.
**As a Technical Lead, you will:**
+ Build team alignment, ensuring team has a clear understanding of the business global priorities. Hire, attract and retain talent for the delivery organization. Communicate and reinforce the desired work culture, including a focus on personal and process safety. Recognize accomplishments and team member contributions.
+ Engage effectively with stakeholders and delivery partners, including peers at other locations, to align and execute prioritized and strategic initiatives. Support the digital enablement of business workflows and manage overall team performance and escalate any concerns.
+ Oversee the execution and delivery of cost-effective, scalable and value driven IT solutions ensuing high availability and performance, integrating new technologies as needed. Enable others to work effectively and collaboratively in a multi-discipline, multi-function, multicultural, and matrix environment.
**Required Skills:**
+ Demonstrated ability to lead technical teams and provide solution architecture guidance. Your leadership style should improve engagement and motivation to promote innovation, accountability, and professional growth within your team.
+ A quick learner who can adapt and navigate in a dynamic environment through critical thinking and decision-making skills. Your organizational skills and ability to juggle multiple priorities without compromising quality.
+ Outstanding interpersonal and communication skills, both written and verbal. Able to work effectively across multiple teams and vendors and influence them on strategic goals. You should be able to negotiate towards a Win-Win outcome.
+ Broad technical IT Experience related to solution performance, reliability, cybersecurity, IT Compliance, outsourcing, modernization and agile delivery methodologies. Offer hands-on technical direction, ensuring solution is scalable, maintainable, and integrates with cutting-edge technologies.
**Qualifications:**
+ A bachelor's degree in computer science, information technology, or a related field. Advanced degrees or certifications or specialized training in relevant areas will be advantageous.
+ At least 5 years of experience in a technical lead or similar role. A proven track record of leading teams towards valuable outcomes.
+ Development experience (e.g. .Net C#, Python, Node.JS, Angular), implementation and hands-on experience on different IT applications/systems (e.g. SAP S4 Hana, ServiceNow, Workday). Proficiency with SQL databases, familiarity with Linux/Unix systems, and Windows server environments.
+ Proficiency in Cloud computing (e.g. Azure), Scripting (e.g. Ansible, BASH, PowerShell) and data analytics will be an added advantage.
**Working with us**
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; 2021 Asia's Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop, and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
**Benefits**
+ Competitive salary
+ Allowances, medical and optical reimbursements
+ Health care coverage for you and your eligible dependents
+ Robust employee centered programs for health and wellness
+ Time-off to promote healthy work-life balance or to care for your family
+ Annual corporate incentive bonus when the company meets established goals
+ Recognition & awards program
+ Long-term savings plan
+ Life insurance
+ Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups
+ Hybrid work model - work remotely from home several days a week
**Connect with us:**
Facebook ( ( Chevron ( Caltex
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
Technical Consultant - Lead

Posted 3 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Technical Consultant - Lead
**Technical Consultant - Lead**
**Reports to** : Direct report to Project Delivery Manager
**Work with** : Onsite Managed Service Team
**Summary**
We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so our customers, members and consumers can move money when and where they need it, at the point of thought. Our aspiration is to move money and information in a way that moves the world.
As a FORTUNE 500 Company and one of FORTUNE Magazine World's Most Admired Companies for the 8th consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv APAC Delivery Services works with clients across Asia Pacific to design, develop, and deliver end-to-end banking solutions. As a seasoned consultant, you will lead the development team working on medium-large IT delivery projects and ensure that quality, timelines and cost KPIs are met.
Candidate must have a Degree or Diploma in a relevant IT discipline and have at least 5 years experience working in a similar organization, with a good working knowledge of banking applications. 5 to 8 years experience leading development teams working on medium-large IT delivery projects. The candidate is expected to work independently, is pro-active and ensures the delivery KPI - Quality, Timelines and Cost.
**Job Description**
+ Bachelor's Degree or higher in Computer Science or related discipline, or equivalent work experience
+ This position requires detailed working knowledge on banking applications and architecture, and software development life cycle (SDLC)
+ Has a positive, pro-active and take-charge attitude
+ Design, build, and maintain efficient, reusable, and reliable C# code
+ Ensure the best possible performance, quality, and responsiveness of applications
+ Identify bottlenecks and bugs, and devise solutions to these problems
+ Help maintain code quality, and organization
+ Liaise with internal and external clients
+ Analyse clients' existing system
+ Be hands on and involved in providing user support which requires investigation and troubleshooting issues
+ Identify options for potential solutions and assessing them for both technical and business sustainability
+ Hands on individual and be able to work with local and offshore teams to deliver projects on their technical aspects
**Core specific Technical Skillset required :**
+ 7+ years of experience in Java development
+ 5+ years of experience in .Net development particularly in C# WinForms (prefer version 3.5 or higher)
+ Need to have good debugging and problem solving skills
+ Should have good understanding of Framework and Design Patterns and able to understand complex Architectural aspects
**Experience and Essential Knowledge/Skills**
+ Openshift or Open Container Platform Experience
+ RUP, Agile and Waterfall development experience
+ Good communication skills in English
**Advantageous:**
+ Preferably with strong knowledge in Signature and T4S Application
+ Retail Banking domain experience
+ Leadership and management experience
**Good to have:**
+ Unit Tests, Visual Studio 2013+, Microsoft Reporting or Crystal Reports, XML, WCF, MVVM
+ IIS 6/7 configuration including certificates for SSL
+ InstallShield 2010 or 2013
+ Experience in developing complex multi-tiered applications (web and/or desktop)
+ Source control like GitHub and Docker
+ Experience with JIRA and Confluence
+ Knowledge of Integration and unit test and test driven development practices
+ Strong integration design and development experience
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Technical Consultant - Lead

Posted 3 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Technical Consultant - Lead
**Technical Consultant - Lead**
**Reports to** : Direct report to Project Delivery Manager
**Work with** : Onsite Managed Service Team
**Summary**
We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so our customers, members and consumers can move money when and where they need it, at the point of thought. Our aspiration is to move money and information in a way that moves the world.
As a FORTUNE 500 Company and one of FORTUNE Magazine World's Most Admired Companies for the 8th consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Fiserv APAC Delivery Services works with clients across Asia Pacific to design, develop, and deliver end-to-end banking solutions. As a seasoned consultant, you will lead the development team working on medium-large IT delivery projects and ensure that quality, timelines and cost KPIs are met.
Candidate must have a Degree or Diploma in a relevant IT discipline and have at least 5 years experience working in a similar organization, with a good working knowledge of banking applications. 5 to 8 years experience leading development teams working on medium-large IT delivery projects. The candidate is expected to work independently, is pro-active and ensures the delivery KPI - Quality, Timelines and Cost.
**Job Description**
+ Bachelor's Degree or higher in Computer Science or related discipline, or equivalent work experience
+ This position requires detailed working knowledge on banking applications and architecture, and software development life cycle (SDLC)
+ Has a positive, pro-active and take-charge attitude
+ Design, build, and maintain efficient, reusable, and reliable C# code
+ Ensure the best possible performance, quality, and responsiveness of applications
+ Identify bottlenecks and bugs, and devise solutions to these problems
+ Help maintain code quality, and organization
+ Liaise with internal and external clients
+ Analyse clients' existing system
+ Be hands on and involved in providing user support which requires investigation and troubleshooting issues
+ Identify options for potential solutions and assessing them for both technical and business sustainability
+ Hands on individual and be able to work with local and offshore teams to deliver projects on their technical aspects
**Core specific Technical Skillset required :**
+ 7+ years of experience in Java development
+ 5+ years of experience in .Net development particularly in C# WinForms (prefer version 3.5 or higher)
+ Need to have good debugging and problem solving skills
+ Should have good understanding of Framework and Design Patterns and able to understand complex Architectural aspects
**Experience and Essential Knowledge/Skills**
+ Openshift or Open Container Platform Experience
+ RUP, Agile and Waterfall development experience
+ Good communication skills in English
**Advantageous:**
+ Preferably with strong knowledge in Signature and T4S Application
+ Retail Banking domain experience
+ Leadership and management experience
**Good to have:**
+ Unit Tests, Visual Studio 2013+, Microsoft Reporting or Crystal Reports, XML, WCF, MVVM
+ IIS 6/7 configuration including certificates for SSL
+ InstallShield 2010 or 2013
+ Experience in developing complex multi-tiered applications (web and/or desktop)
+ Source control like GitHub and Docker
+ Experience with JIRA and Confluence
+ Knowledge of Integration and unit test and test driven development practices
+ Strong integration design and development experience
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Oracle Fusion Applications Technical Lead Manager (Makati) | Hybrid
Posted 16 days ago
Job Viewed
Job Description
Work Schedule: Morning Shift
Work Setup: Hybrid (3x onsite per week) | Makati
Eligibility: Open to local and expat candidates currently residing in the Philippines
Responsibilities:
- Design and develop integrations between Oracle Fusion Applications and external systems using Oracle Integration Cloud (OIC), SOAP, and REST APIs.
- Work with functional teams to understand integration requirements and translate them into technical solutions.
- Ensure seamless and secure data flow between applications, adhering to best practices and performance optimization.
- Troubleshoot integration issues and provide timely resolutions to ensure business continuity.
- Execute data extraction, transformation, and loading (ETL) processes to migrate data from legacy systems into Oracle Fusion Applications using tools like FBDI and ADFDI.
- Develop scripts and processes for data transformation, ensuring accuracy, completeness, and consistency.
- Validate and reconcile converted data, working closely with business users to ensure data integrity and compliance with business requirements.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 8-10 years of experience in technical development within Oracle Fusion Applications.
- A minimum of 3 years of experience as a technical lead in Oracle Fusion Applications.
- Proven experience with integration development, data conversion, Analytics and report building within Oracle Fusion modules with expertise in at least three of them
- Proven experience in integrations, data conversions, and report development.
- Proficiency in Oracle Fusion Cloud applications and familiarity with ERP, HCM, SCM.
- Strong expertise in SQL, PL/SQL, SOAP, REST APIs, and data migration tools like FBDI and ADFDI.
- Experience with Oracle Integration Cloud and other integration technologies.
- Competency in Oracle BI Publisher, OTBI, and Smart View for report development.
Oracle Fusion Applications Technical Lead Manager (Makati) | Hybrid
Posted 16 days ago
Job Viewed
Job Description
Work Schedule: Morning Shift
Work Setup: Hybrid (3x onsite per week) | Makati
Eligibility: Open to local and expat candidates currently residing in the Philippines
Responsibilities:
- Design and develop integrations between Oracle Fusion Applications and external systems using Oracle Integration Cloud (OIC), SOAP, and REST APIs.
- Work with functional teams to understand integration requirements and translate them into technical solutions.
- Ensure seamless and secure data flow between applications, adhering to best practices and performance optimization.
- Troubleshoot integration issues and provide timely resolutions to ensure business continuity.
- Execute data extraction, transformation, and loading (ETL) processes to migrate data from legacy systems into Oracle Fusion Applications using tools like FBDI and ADFDI.
- Develop scripts and processes for data transformation, ensuring accuracy, completeness, and consistency.
- Validate and reconcile converted data, working closely with business users to ensure data integrity and compliance with business requirements.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 8-10 years of experience in technical development within Oracle Fusion Applications.
- A minimum of 3 years of experience as a technical lead in Oracle Fusion Applications.
- Proven experience with integration development, data conversion, Analytics and report building within Oracle Fusion modules with expertise in at least three of them
- Proven experience in integrations, data conversions, and report development.
- Proficiency in Oracle Fusion Cloud applications and familiarity with ERP, HCM, SCM.
- Strong expertise in SQL, PL/SQL, SOAP, REST APIs, and data migration tools like FBDI and ADFDI.
- Experience with Oracle Integration Cloud and other integration technologies.
- Competency in Oracle BI Publisher, OTBI, and Smart View for report development.
Technical Support Team Lead
Posted today
Job Viewed
Job Description
- Leads Single point of contact for end users to receive support and maintenance within the organization's desktop computing environment
- Ensures optimal workstation performance by having expertise on installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment
- Troubleshoots IT problem areas (in person, by telephone or via remote access) in a timely manner and accurate fashion, and provide end-user assistance when required
- Supervises Technical Support team, manages escalation, ensures smooth flow of communication; proper dissemination of instructions from client
**Qualifications**:
- Required skill(s): technical support, People Management.
- Applicants must be willing to work in Ortigas Pasig
- Flexible in working hours/schedule/Shifting Schedule
- Must have at least 1yr experience as IT Team Lead
- Must be open for Project Based Employment good for 1 year Renewable Contract
**Job Type**: Fixed term
Contract length: 12 months
Schedule:
- 8 hour shift
Application Question(s):
- Are you willing to work in Ortigas Pasig?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Senior IT Support / Team Lead: 1 year (preferred)
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Technical Support Team Lead
Posted today
Job Viewed
Job Description
- Leads Single point of contact for end users to receive support and maintenance within the organization's desktop computing environment
- Ensures optimal workstation performance by having expertise on installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment
- Troubleshoots IT problem areas (in person, by telephone or via remote access) in a timely manner and accurate fashion, and provide end-user assistance when required
- Supervises Technical Support team, manages escalation, ensures smooth flow of communication; proper dissemination of instructions from client
**Qualifications**:
- Required skill(s): technical support, People Management.
- Applicants must be willing to work in Ortigas Pasig
- Flexible in working hours/schedule/Shifting Schedule
- Must have at least 1yr experience as IT Team Lead
- Must be open for Project Based Employment good for 1 year Renewable Contract
**Job Type**: Fixed term
Contract length: 12 months
Schedule:
- 8 hour shift
Application Question(s):
- Are you willing to work in Ortigas Pasig?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Senior IT Support / Team Lead: 1 year (preferred)
Technical Support Team Lead
Posted today
Job Viewed
Job Description
- Leads Single point of contact for end users to receive support and maintenance within the organization's desktop computing environment
- Ensures optimal workstation performance by having expertise on installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment
- Troubleshoots IT problem areas (in person, by telephone or via remote access) in a timely manner and accurate fashion, and provide end-user assistance when required
- Supervises Technical Support team, manages escalation, ensures smooth flow of communication; proper dissemination of instructions from client
**Qualifications**:
- Required skill(s): technical support, People Management.
- Applicants must be willing to work in Ortigas Pasig
- Flexible in working hours/schedule/Shifting Schedule
- Must have at least 1yr experience as IT Team Lead
- Must be open for Project Based Employment good for 1 year Renewable Contract
**Job Type**: Fixed term
Contract length: 12 months
Schedule:
- 8 hour shift
Application Question(s):
- Are you willing to work in Ortigas Pasig?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Senior IT Support / Team Lead: 1 year (preferred)
Technical Support Team Lead
Posted today
Job Viewed
Job Description
- Leads Single point of contact for end users to receive support and maintenance within the organization's desktop computing environment
- Ensures optimal workstation performance by having expertise on installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment
- Troubleshoots IT problem areas (in person, by telephone or via remote access) in a timely manner and accurate fashion, and provide end-user assistance when required
- Supervises Technical Support team, manages escalation, ensures smooth flow of communication; proper dissemination of instructions from client
**Qualifications**:
- Required skill(s): technical support, People Management.
- Applicants must be willing to work in Ortigas Pasig
- Flexible in working hours/schedule/Shifting Schedule
- Must have at least 1yr experience as IT Team Lead
- Must be open for Project Based Employment good for 1 year Renewable Contract
**Job Type**: Fixed term
Contract length: 12 months
Schedule:
- 8 hour shift
Application Question(s):
- Are you willing to work in Ortigas Pasig?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Senior IT Support / Team Lead: 1 year (preferred)