7,103 Language Support jobs in the Philippines

The Learning & Development Foundation Skills Trainer is a role within the Human Resources Group specifically under the Learning & Development Team, supporting both L&D and its Communication & Values Training teams. The primary functions of the C&VT Trainer are but not limited to:

1. Developing Training Programs

• Proactively lead/assist in designing and delivering training sessions focused on communication skills, culture awareness and sensitivity.

2. Assessing Needs

• Evaluate the communication and cultural competency needs of teams or individuals to tailor programs effectively.

3. Training Delivery

• Conduct training on topics but not limited to American culture, grammar and pronunciation, customer service, and assertiveness communication.

4. Creating Resources

• Develop manuals, online modules, and other materials to support learning.

5. Monitoring & Tracking Performance

• Assess the impact of training sessions and refine programs based on feedback.

6. Model & Promote Inclusivity

• Encourage open dialogue about cultural differences and foster an inclusive environment.

Qualifications:

• At least two (2) years in a corporate role within the BPO industry
• At least six (6) months of experience in customer-facing/interaction roles, excellent command of the English language, written and verbal.
• Bachelor's Degree preferred
• Strong Communication and Interpersonal Skills
• Strong Organizing Skills
• Exposed to Adult Learning Principles and Practices
• Advanced Instructional Design Skills
• Advanced Report-Writing Capability and Data Storytelling
• Basic Facilitation and Presentation Abilities
• Adaptability and Flexibility
• Patient and Enthusiastic
• Resilient and Open to Learning
• Reliable and Professional
• Must be willing to work onsite in Ortigas, Pasig City.

The Learning & Development Foundation Skills Trainer is a role within the Human Resources Group specifically under the Learning & Development Team, supporting both L&D and its Communication & Values Training teams. The primary functions of the C&VT Trainer are but not limited to:

1. Developing Training Programs

• Proactively lead/assist in designing and delivering training sessions focused on communication skills, culture awareness and sensitivity.

2. Assessing Needs

• Evaluate the communication and cultural competency needs of teams or individuals to tailor programs effectively.

3. Training Delivery

• Conduct training on topics but not limited to American culture, grammar and pronunciation, customer service, and assertiveness communication.

4. Creating Resources

• Develop manuals, online modules, and other materials to support learning.

5. Monitoring & Tracking Performance

• Assess the impact of training sessions and refine programs based on feedback.

6. Model & Promote Inclusivity

• Encourage open dialogue about cultural differences and foster an inclusive environment.

Qualifications:

• At least two (2) years in a corporate role within the BPO industry
• At least six (6) months of experience in customer-facing/interaction roles, excellent command of the English language, written and verbal.
• Bachelor's Degree preferred
• Strong Communication and Interpersonal Skills
• Strong Organizing Skills
• Exposed to Adult Learning Principles and Practices
• Advanced Instructional Design Skills
• Advanced Report-Writing Capability and Data Storytelling
• Basic Facilitation and Presentation Abilities
• Adaptability and Flexibility
• Patient and Enthusiastic
• Resilient and Open to Learning
• Reliable and Professional
• Must be willing to work on a hybrid setup in Ortigas, Pasig City.

The Learning & Development Foundation Skills Trainer is a role within the Human Resources Group specifically under the Learning & Development Team, supporting both L&D and its Communication & Values Training teams. The primary functions of the C&VT Trainer are but not limited to:

1. Developing Training Programs

• Proactively lead/assist in designing and delivering training sessions focused on communication skills, culture awareness and sensitivity.

2. Assessing Needs

• Evaluate the communication and cultural competency needs of teams or individuals to tailor programs effectively.

3. Training Delivery

• Conduct training on topics but not limited to American culture, grammar and pronunciation, customer service, and assertiveness communication.

4. Creating Resources

• Develop manuals, online modules, and other materials to support learning.

5. Monitoring & Tracking Performance

• Assess the impact of training sessions and refine programs based on feedback.

6. Model & Promote Inclusivity

• Encourage open dialogue about cultural differences and foster an inclusive environment.

Qualifications:

• At least two (2) years in a corporate role within the BPO industry
• At least six (6) months of experience in customer-facing/interaction roles, excellent command of the English language, written and verbal.
• Bachelor's Degree preferred
• Strong Communication and Interpersonal Skills
• Strong Organizing Skills
• Exposed to Adult Learning Principles and Practices
• Advanced Instructional Design Skills
• Advanced Report-Writing Capability and Data Storytelling
• Basic Facilitation and Presentation Abilities
• Adaptability and Flexibility
• Patient and Enthusiastic
• Resilient and Open to Learning
• Reliable and Professional
• Must be willing to work on a hybrid setup in Ortigas, Pasig City.

Job Type: Full-time

Work Location: In person

THAI LANGUAGE SUPPORT, ACCOUNTS PAYABLE is responsible for Accounts Payable processes requiring language support and communication.

Other tasks include:

• verifies invoices, analyses costs, and itemizes expenses
• Reconciles and clears transactions within the AP subledger
• Performs month-end vendor posting and error resolution

Qualifications:

Must have…

• Bachelor's Degree in Accounting or other Business related courses
• Native/Local Thai language proficiency
• Intermediate knowledge and experience in MS Office

Nice to have…

• Basic knowledge in accounting systems (e.g., SAP)
• Basic knowledge in web-based tools

We are looking for a skilled and customer-focused Telco Tech with excellent communication skills to join our Davao-based team. The role involves providing technical support for telecommunications services, assisting customers with troubleshooting, and ensuring efficient resolution of technical issues. You will collaborate with internal teams to maintain service quality and deliver an outstanding customer experience.

The ideal candidate has strong problem-solving abilities, technical knowledge of telco systems, and the ability to communicate complex information clearly and professionally.

We are seeking individuals with excellent communication skills to join our growing team in Cebu City This is your opportunity to build a rewarding career in customer service, where you'll play a key role in assisting clients and delivering outstanding support. HS and SHS graduates are welcome to apply—what matters most is your passion for helping people and your ability to communicate effectively.

As part of our team, you will handle customer concerns through calls, chat, or email, ensuring inquiries are addressed with clarity and professionalism. You will provide accurate information, resolve issues efficiently, and create positive customer experiences that build trust and satisfaction. Training will be provided to help you succeed in your role.

We're looking for detail-oriented, enthusiastic individuals who are eager to learn and grow. If you have the drive to succeed and the confidence to engage with customers, this role is the perfect stepping stone for your career. Apply today and be part of our Cebu team

NOTE: This is an on-site role in Cebu City. No virtual interviews. Applicants must be ready to work on-site and follow health protocols.

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

Values

Here are our Company Values and we'd love to have individuals who can be a culture add to our team

What We Offer

• Permanently Remote
• Pay wired directly to your bank account
• $50 Monthly Stipend
• Annual Bonus
• Performance-based bonuses
• Flexible PTO
• Enjoy company time off during some of the major US and PH Holidays
• Company-issued Device
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google and Harvard alumni

Grow With Us

Workstream is looking for an exceptional team member to join our Customer Support team as a Mandarin Language Customer Support Associate. You will be a core member of our customer support team, and you will be well-positioned to succeed -- the entire company from sales, customer success, product, and engineering are all aligned to make sure our customers are successful Workstream is a company that is remote in its DNA. Our headquarters is in SOMA, San Francisco, but 60%+ of our team is remote. This role will be remote (you can work from home) but you must be able to work a regular shift during US hours.

Day in the Life

Customer Support

• You will be the primary point of contact for our Mandarin customers via phone, email, and chat, addressing a broad range of issues and requests related to our products.
• Promptly and accurately respond to customer needs as measured by:  a median first response time of less than one minute, issue resolution time of fewer than 24 hours, and CSAT score of 95%
• Escalate issues to teammates and the engineering team as needed. Have judgment on what are user errors, poor training, product defects, and feature requests.
• Maintain a positive, empathetic, and professional attitude toward customers at all times
• Proactively check in with clients until the issue is resolved
• Actively participate in initiatives that drive the growth of the company such as assisting in training junior customer support representatives, product testing, recommending new products to customers, etc.

Customer Success

• You will partner with the Success team with tasks to get clients set up and make any modifications that clients request to fully take advantage of our platform
• You will help build and update our customer and internal knowledge bases through writing articles and recording video walkthroughs

Who You Are

• Have a long-term vision of working and growing with a Silicon Valley based technology startup. Comfortable with adapting to ever changing processes and making recommendations to improve such.
• 1 to 3 years experience as a Customer Support Specialist or similar CS role
• Must be fluent in Mandarin and English both verbal and written. Able to effectively communicate and build relationships with global colleagues and customers.
• Must have Phone Support experience
• Must have experience using help desk software and remote support tools
• Must be willing to work following the US time zone
• Must have a high-speed and stable primary and backup internet connection (at least 50 Mbps). Please note that we will require you to submit a document showing a screenshot of your speed test results.
• Must be willing to attend occasional in-person meetings in Metro Manila

Know More About Workstream

Job Summary

Are you passionate about empowering professionals to communicate with confidence and clarity? We're looking for a seasoned Communication & Soft Skills Trainer to lead impactful training sessions, design engaging modules, and coach teams toward peak performance. If you thrive in a dynamic environment and love seeing people grow, this is your chance to make a real difference—while working with a team that values your expertise.

Key Responsibilities

• Facilitate high-impact training sessions focused on communication, interpersonal skills, and professional development.
• Design and develop customized training modules tailored to team needs and business goals.
• Coach and mentor employees to enhance performance, confidence, and collaboration.
• Collaborate with leadership to assess training effectiveness and identify areas for improvement.
• Deliver engaging presentations and workshops that inspire and educate.
• Work onsite during graveyard hours to support global teams and ensure training continuity.

Qualifications

• Bachelor's Degree (required).
• Minimum of 5 years' experience in training facilitation and module development.
• Proven success in coaching and mentoring teams to drive measurable performance improvements.
• Exceptional communication, presentation, and interpersonal skills.
• Willingness to work onsite and adapt to a graveyard shift schedule.
• Strong organizational and time management abilities.

Why Join Us?

• Be part of a company that invests in people development.
• Lead transformative training programs that shape careers.
• Work with a passionate, collaborative team.
• Competitive compensation and growth opportunities.